Reviews of Eddie Tourelle's Northpark Nissan (Car Concessionaire)

Jim Starnes

While the sales person was nice, he did not understand what features the car had or didn't have.

Chris Anglin

Was by far the best and easiest experience I have had buying a car. Got much more that I expected in trade and much less than I thought possible on price. Will definitely buy my next vehicle from here.

Sky Chase

Popped in on a fluke a few days ago right after their radio show end-of-month giveaway. Well remember by one salesman and also by several others who were super friendly. Yes they were definitely trying to make a sale but put me at ease and gave me a soft credit check which they said would not affect my credit at all and show us three vehicles of which one was new the Nissan kick and two old ones with high mileage the Nissan Rogue and the Honda Tucson. All vehicles were nice but the kick was too small and didn't seem like a quality vehicle, the Hyundai Tucson was very nice but also very high mileage and the Nissan Rogue was damaged in a few places with also very high mileage but still nice vehicles. Informed them I needed more time to shop around and then a Nissan lover I will definitely pop back in and see if they have something I can fall in love with or at least worth the note. My salesperson was Mike I believe who wasn't pushy at all and very accommodating. I don't recall that at all black guy's name but also very friendly and accommodating. I have a soft spot for Nissan so hopefully they can make me a great deal! Smiles

Kerry Collins

Very happy and satisfied with every step of the process in purchasing my new car. Everyone was very helpful and super nice. When it’s time to buy another car, I will be back.

Chris Keaghey

Chris Thomas went above and beyond getting a great deal for me on the car I finally chose. Every car I inquired about he would send pictures and best price they could do, so it gave me several options. When I showed up to test drive and look Chris had the final 2 cars side by side so I could do a comparison. I ended up getting the car I thought would be my second choice. Tony Messina in the Finance department had several options with banks and payments depending on how much I wanted to put down. It was a fantastic experience and I love my new car.

Kathryn Godfrey

We were very satisfied with our service today. We were in a bind and they were right on our issue and on New Year’s Eve. The vehicle issue was resolved as well as the warranty issue. Very very pleased.

A Google User

Did everything I asked for and let me know what other items needed to be taken care of, which I was asked if I wanted those items done or not done at this time.

Jamie Hargett

I have been a Nissan owner for the past 3 years and the service I get from Ron Williams is Awesome. He's very professional, personable and thorough. He delivers a consistent performance and always preparing me for what my next service appointment should be just so I can be financially prepared (which is Outstanding Service) Ron is the reason I drive from New Orleans to Covington to get my vehicle service. Thank You for being my car doctor

Debra Bell

Fast, efficient, reasonable pricing and friendly.

L B Potter

Ron is my service advisor. He always makes sure my car is thoroughly checked and is attentive and polite. I am always very pleased with my service at Eddie Tourelle’s.

Robin McPhee

I am a very busy working mom who needed a new car, which I HATE to do. Luis and Brian at Northpark Nissan were awesome! Luis was willing to use text to communicate instead of me having to waste my entire day at the dealership and he and Brian were both very professional and personable! I'm happy I purchased from Northpark and would recommend you go see Luis! Tell him Robin sent ya!

Carol Roth

Oscar was very professional and knew his cars.we never felt pressured and he was very patient. I would recommend him and Eddie tourelle Nissan to everyone.

angela williams

The men that helped were very patient and paid attention to what my request was. Actually they were more eager than I to make sure I get what I asked for. For as I'm concerned they were excellent.

Sameka Crawford

DeShaun was a great Salesman, excellent service ! I was very satisfied ❤️

ceola fleming

Every thing was perfect.the customer service and the staff are wonderful and very friendly

Kim Peoples

Ken Bordelon was an amazing and friendly salesman, but never pushy! He was very knowledgeable about the car I bought, and had no problems with any questions that I had. I would definitely recommend Ken to anyone. The whole experience from beginning to end was marvelous! Thank you so much Ken for your help in making the whole process go smoothly! I will definitely be buying my next car purchase with Ken. Top notch service!!

Jay Geiger

Excellent sales and service. Made the car buying experience easy.

Barry Crovetto

Great experience. Great service. Reasonable price. My only question would be why with a 0W 20, full synthetic motor oil is there a 5000 mile expected life span of oil between oil changes and not greater since it is full synthetic?. That's my only question. Thanks.

Jessica Tingstrom

The people at this dealership go above and beyond to help you find the vehicle you’re looking for. My husband and I worked with Michael Andriotto who helped us in every way possible. He was so patient with us which is rare at other dealerships. Let’s just say that we live in Metairie, and we took the drive to Covington to purchase our Pathfinder. It was worth the drive to be treated so well and with respect. Really appreciate all that they did for us! Highly recommend this dealership!

jason heard

They made me feel like ive bought 100 cars from them before. I truely wonderful experience

Leslie Hano

Everyone was so friendly and helpful! I appreciate the time they took to walk me through everything- and I love my new Altima!

Katelyn Jones

Bought a new truck today. Jason was awesome and helped us find the perfect truck and worked with Joshua in finance to get the payments exactly where we wanted them! Highly recommend these two gentlemen to anyone looking for a new vehicle!

Keith Eserman

Purchased a 2018 Nissan Rouge SV with the Midnight package 2 weeks ago it was supposed to have 17 Black Alloy Rims but it did not have them it has hubcaps I was told by the salesman that these were the wheels that comes with this SUV and come to find out after finding the original window sticker on the vehicle in the glovebox after purchasing.Went back to the dealership today to see if they would make it right. I was told by one of the Owners that he was NOT going to change out to the correct rims and that I could take it up with the salesman. I would not purchase a thing from this dealership the owner could care less about helping me . And plus I paid 800.00 more than I intended to.

Scott Rodivich

Great experience. My salesperson, Oscar, was very helpful and honest. Got a Great offer on a 2017 Toyota Rav4 with very low mileage. Car was in excellent condition. Received a fair value on my trade-in.

frank mouille

Thank you DJ for making our purchase process go so smooth and for all your help throughout the day entire search that resulted in out purchase with you!

Erica Rolland

Super fast service! Joe was great and helped take care of all of my cars needs!

Georgia Gras

Comfortable waiting area! Love the addition of the K cup machine. Service was fast and efficient. Contact personnel very polite and professional. I feel like I am in good hands at Northpark Nissan Service Dept!

Sue Perez

Chris Thomas was just awesome! He made the trade in and car buying experience a great one. I recommend anyone to come to Northpark for a great buying experience.

Dennis Massey

Constant communication through the internet sales manager Matt made the actual purchase much easier by understanding all the numbers before arriving at the dealership. Last minute change in color caused a dealer trade to complete the deal but you made it happen. Several dealerships were competing for my business and you earned hands down. I will be telling everyone about the professionalism, speed and NO BS service I received at E. Tourelle's Northpark Nissan. Thanks Dennis Massey. Distance makes service work improbable.

Dixie Munson

Amazing experience!! Our salesmen Archie was great. He was informative and helped us through the process with patients and did not pressure us. Never going anywhere else.

Ashley Ochello

I had the best experience at this dealership. Everyone was kind and gave me the great customer service. I told them from the beginning if I was buying a vehicle it was from them! I’m now happily driving a brand new suv. Thanks again! Shout out to Nick and Joshua!

Dawn Nelson

I had a great experience! Thank you for fixing another dealerships mistakes. I definitely will use your dealership for future services.

Daryl Allen

Had a problem with my Hyundai Tuscon. Took care of my car issue and cleaned my car

Aletha Johnson

Bought my new Rouge from Eddie Tourelle and the service is great. Its all about customer service. Would highly recommend.

Joe Peek

In and out in under an hour....what can I say....Ron ensured quick turn around of my cars maintenance issues.

Kearston Hawkins

Hi this is Mr. Leroy, Thank you for being so patient with me and my family. It has been a pleasure working with the staff at Nissan park. The services department is awesome Mr. Steve and his staff. I recommend my family and friends to this Nissan. Great job !

Michael Davis

Great team. Diagnosed problem and determined course of action. Let me use a rental unit our part came in. A+

Chaz Cooper

Great customer service from Scott a member of the sales team. He put my needs first and I didn’t feel pressured to do anything I wasn’t comfortable with. I will definitely be back.

Letitia Morgan

Service Department: People nice,kind friendly and knowledgeable. Service quick and precise.

Nat Bee

I purchased my Nissan from North Park almost 4 years ago and I’ve never really had a problem with it until the air stopped blowing cool a few weeks ago. Now before I brought it in I called to speak with Ron because he always helped me out, but I was told he no longer works there. I was like ok I’ll still come because I love the service, Joey told me to ask for him. Well I get there and a service adviser wrote my car up, two things he didn’t note was I asked to have my breaks checked. Also at other dealerships and I know for a fact (I worked at Volkswagen) and we’d as the customer do you want a full inspection done and a wash. I wasn’t asked either. So my car was diagnosed and I needed an ac compressor and it’s covered under my warranty. I was giving a loaner car and was able to go back home. When I picked up my car I got my receipt and got my car back the exact way I brought it in. I asked the guy did they do an inspection he said yeah everything is fine. NO they didn’t because it wasn’t notated in my receipt. I’m upset about that. Also when I got home I noticed a piece was missing on my car. So I’m not trying to deter anyone from going here. I just wish they took care of me like they were doing before when Ron was there

cpip2012 .

I always have a great experience at NorthPark Nissan. Every time I go in for service I feel valued as a customer. The service department has gone above and beyond my expectations. I had an issue with the stereo Bluetooth in my new truck and they went to very great lengths to get the issue resolved. This has been my experience every time I bring my truck in for service. Everyone from the service advisors, to the service manager, or the technicians have always taken great care to listen to my concerns, and to advise and address those concerns. Joey, Ron, Steve and Shawn have all been fantastic. I can't imagine going anywhere else!

Teresa Cantrelle

Service Dept is super quick & efficient! Very friendly and professional

Rahul Shinde

I’m so happy and excited that I met Nicholas. He know’s what he’s doing in and out. He was the best since I started my conversation with him 3 hours before I went home with a brand new Nissan Altima at the best price and quote he provided. Thanks to Kevin, the finance manager.

Tony Pilgrim

They worked very hard to get to the number i wanted and added extras in. I think I'm going to like this Titan

Zane Peterson

Professional, courteous, and quoted me an accurate wait time for my six month service. Ended up costing less than I expected, to boot. Really couldn't ask for more. I'll be bringing my car back in the future.

Thomas Aldrich

Super fast and outstanding service! Upfront and assisted me with all my questions about the billing details.

Joel McClure

I had an excellent experience with the service department. My expectations were exceeded. Joey is the absolute best to work with. Thanks again.

Suzanne DeGeorge

After having my Altima serviced by a local mechanic without good results, it was recommended that I try Northpark Nissan Service Dept. Thank you, Steve Jackson for all you did to get my car running again, and with little or no inconvenience to me. Because of the wonderful service provided by you and your staff, I will now bring my car back to Northpark Nissan for all future services. Thanks again,

AutoMotivation With Brian

I just wanted to Thank the team for all of their hard work in making the purchase of our New Rogue a great experience.

geo0369 .

Give Dave in the service department a raise. Going forward, I plan on getting maintenance done on my vehicle at Eddie Tourelle's Nissan. I will never go back to Nissan in Metairie although it is 5 miles away from my home.

Glenn Dietrtich

Excellent service. Brought my Nissan in for the regular service check up and the experience could not have been any better. My service advisor, David Zoller, was a pleasure to work with. In and out! Waiting area very relaxing. Enjoyed the HGTV.

BONNIE Billiot

This place is a class act. I've bought 2 vehicles here and wouldn't consider any other dealership. The reason.....the service department. No other place comes close. They're pleasant, efficient and thorough.

shanda hines

Joey is always pleasant and nice and he makes the service department a great experience

Leslie Markovic

Joey handled my service visit and it was seamless. Easy in every way. Couldn’t be more pleased.

Steven Wilson

Salesperson and other dept managers were very accommodating! I recommend this dealership highly!

Mrnewbasauras .

Northpark Nissan service department provides excellent service and a comfortable setting. I have been using the service center for my service needs. I have been very pleased with their courteous staff who provide accurate repair estimates and knowledgeable technicians.

Litisha Ladner

This is the BEST dealer on the Northshore. Their service department is a 10 star. They are so professional, curtious, & the work is superb. This is the only place I take my car for ALL of its service needs.

aimee whiteley

Great service. Love coming here to get my cars since I know what to expect and I get great service without getting hassled!

Charlene Jeffrey

I chose to purchase my 2019 Murano Platinum through the internet. Nicholas beat the price of two other dealerships right away. He was very informative, polite and did little extras to get the sale. When I went to pick up my vehicle everyone did everything to make the purchase a pleasant experience. Nicholas took his time explaining all the features of the car with me. It was well worth the drive to the Northshore to purchase my new car.

Laxavenger39 .

Excellent service. Oscar helped me get the best deal possible. Worked to guarantee I was satisfied and happy with the car I chose. Would definitely recommend Eddie Tourelle Northpark Nissan.

donald sampey

Great service department, quickly got me in and out outstanding service writer

Carole Gibbs Morella

Went with Hubby to trade in his truck for a car with better gas mileage. Had seen a car online that we were interested in. Was told that this car had already been sold. Car is STILL ONLINE and when you chat with someone they state that the car is available but when I call and ask Salesman I originally spoke with, he states that it's not available and the people who you chat with online don't work for them so they don't have correct information!

Helena Asprion

All the staff was friendly knowledgeable and great to work with. Especially Preston. So impressed

Shelly Hebert

Is it the best Nissan dealership, or car dealership in general — meh, I’ve been to better. But been to worse also. I cannot speak for the part department because I’ve never dealt with them. But their sales crew is typical of the car salesman you’d encounter. If you walk in there not knowing much of the true cost of the car you’re interest in buying, already have your own bank lined up, etc., be prepared to get swindled. The financial dept is sneaky and not upfront about the grand total of things. Be sure to tell them you do not want the prepaid maintenance plan and extended warranty if that’s your wishes before they even type up the paperwork. If you don’t say nothing, expect $4-5k added because they take it upon themselves to add it. Most dealerships generally give you 48 hrs/50 miles to return the car and void the sale if you should change your mind. Northpark doesn’t abide by this. Basically the second you drive off the lot, your stuck with the car no matter what. As note: be sure to FULLY inspect the car before purchase, even a brand spanking new one. Remember there’s no return. Once I bought a new car and I didn’t realize the rear fender had a big scratch. I had a hell of a time to get them to repair it. Their service dept. is a hit or miss. Some of the advisors look down at you, some are very kind and helpful. I normally schedule my appointment through their website. Half the time they already know what I’m bringing my can in for, other times the advisor doesn’t want to look up my appointment and work order and I’m forced to recite all the things I need done. If needed, be sure to demand for all fluids to be topped and air in your tires during oil changes and tire rotations, because they don’t do that even though it’ll say the did. Last time I came home with a still empty windshield washer reservoir and during my drive home from just getting my car back, the low tire warning light came on. Normally I take the shuttle ride home and then picked up again when my car is ready. Never had any problems with that. The one or two times I did stay and wait, it was ok. Wish they had more chairs in the waiting room and you can look at something else other than HGTV — sorry northpark, but I can only withstand so much of house flipping shows. I can remember if they offer free WiFi or not, I wanna say they do. So be sure to bring your phone or tablet for some entertainment while waiting because the wait time for a oil change and tire rotation can be 4+ hrs.

Natalie Mentel

Great serviceman..friendly and helpful..helped me get out in time to pick up kids! Ron and Joey always go above and behind to make you at ease and help in anyway! Thanks guys!

Kayla Ledet

The team at Northpark Nissan worked very well with me to get into my amazing car.

Jessica Cusachs

Buddy is the best. Archie runs a close 2nd.

Jorge Canales

I came for another business I ended do it something that my Nissan Altima needed : change the transmission fluid at 60000 miles it was fast and cheap very satisfied than you to David Zoller he was very kind and hopefully I’ll back for some Bulletin fix next weekend Thank

Tina Meshell

Great service by everyone I came into contact with Claire and Tyler were awesome I will send every person I know here for a new car from now on!

Sylvia

Nice visit today at Northpark Nissan. We were greeted by a manager when we parked. That manager got a salesman Oscar Elzy for us. Oscar was very nice and not one of those high pressure salesmen. We test drove 2 vehicles and looked at a few more. I decided to wait a few days before committing to a vehicle and Oscar understood that. Overall, today was an A+ experience.

Karyn Holden

Great customer service. Answered all my questions. Always returned my phone calls. Shawn was awesome, I tell everyone that he is the one to talk to about a new vehicle. Great experience all around.

Judy Barrow

Great experience at Northpark Nissan. I had a 109,000 mile service done. I was very happy with the kindness & curiosity of everyone involved over 2 day. David Zoller the service advisor listened carefully to my own list of services I wanted done & he made great suggestions. Service was completed timely as promised & at a fair price that was agreed on before work started. Thanks

Devin Vado

Nicholas was great and went above and beyond to take care of our needs! Definitely go see him if you need a car!!

Lavern Jenkins

Very easy to deal with. Not pushy and answered all questions asked. Also got what I feel was a great price.

Margaine Dickerson

While I’ve had this issue a while they tried to figure it out but on my last visit Justlnnthe shop foreman I believe worked on it himself an got the problem resolved. I’m one happy lady . Thanks to Justin an Ron for being so nice an understanding an getting things done.

Denise Deason

Offer a better warranty. Not happy my 2019 Altima having trouble already with an extended start and service can't figure it out and does not provide updates

Deann Koyn

Service writer was able to get a leak issue determined and explained what needed to be done to take care of my 2012 Murano. I appreciate the Shuttle driver getting me to work on time

Gwen Holmes

I love every experience that I have with Eddie Tourelle’s Nissan for all of my car needs. Always very professional interactions with all departments. Planning on buying a SUV when I pay off my 2018 Nissan Sentra.

Sherry Martinez

Always great service at the service department at Northpark Nissan, thanks to Steve Jackson, Joey and Dave. They have a great team!

Sara Lawson

Great friendly service! I got a very nice used Honda Civic from here. I’m in love with it.

wallace mckinney

Oscar was very helpful in helping us get our new truck. we are enjoying it so much.

David C

Everything went smooth. Really no complaints.

Jeffery Cotton

My visit was fast and efficient. Everyone I interacted with was very nice.It was explained to me what was done to my car and the price was reasonable. Thanks for a great hassle free experience!

L Caminita

Super awesome crew. My check engine light indicated one small issue which could have lead to a much greater issue with my extended warranty being 8,000 miles away from expiring. I received a brand new transmission and the full work up within 24 hours. Best service ever

Leslie Brown

Sales and Finance Personnel were friendly and helpful. My experience was easy and fast.

Karen Boyd

I was very pleased with the service. Did not have a long wait time, was there for an oil change and tire rotation, was in and out.

alton smith

Fast service people were nice

Keisha

My salesman Christopher Thomas was AMAZING! He was able to find the perfect vehicle in my budget and the perfect color to fit my personality! The staff was also very friendly and professional! Please see Chris for YOUR perfect vehicle!

Norman Leche

It is always a pleasure coming to Northpark for my service check up site and sipe on some coffee and site and talk to the salesman's

Amanda Talamo

The service at Northpark Nissan is amazing! Thank you to Steve Jackson and his team!!

Dorsey

Excellent service at a great price!! So grateful I went to Eddie Tourelle’s

Judy Clark

They have great customer service and did all they can to help me drive away in a car

luis cabrera

Everything was fine when they will finish you brought me my keys he said thank you and I said thank you .

brent graham

David offered excellent service. He explained everything well and delivered what he promised. There were no surprises. The car runs well.

Sphinx Arbitron

Went shopping for my daughter first vehicle and met Kendaul our sales representative, he put up with all the questions my daughter had and was very professional. My daughter told Kendaul that she wouldn't purchase the vehicle unless he could get in the trunk and so he did. We we're done in under an hour after they had picked out a vehicle. Buddy our financial Manager was hassle-free and quick. They even gave my daughter a full tank of gas. If we are ever in need of another vehicle we will definitely go back there!

Stephen Sulli

Chris Thomas was particularly helpful in helping us select our new Rogue. Thanks to Oscar as well. We will certainly recommend Eddie Tourelle's to our friends and family. It was worth the drive from Kenner. Thank you!

Rick Flick

Love this place good people good vehicles good prices

Marderia Youngblood

I would like to thank Mr. Brandon Smith and Manager Gary Vick for their excellent customer service and professionalism. I am one happy customer!

Sonya Hess

Always courteous & fair - twice didn’t charge service charge when they didn’t find the problem - car delivered back to me very shiny.

Patrick Amie

Mr. Ken is a fantastic salesman that was able to answer all questions, address any concerns, and was able to help negotiate a price that was fair and reasonable. The finance department did an exceptional job of working out the numbers and finding the best solution to help fit my budget needs. With that being said, the next time I consider a trade-in or future pruchase, I will be returning the E. Tourelle's!

Piedmont Proper

Great people all around.

Nicole C

Everyone in service dept is professional. Ron is very helpful and friendly. I didn't have to wait long for a brake job. My only complaint is that I noticed on receipt an extra $6.79 charge and when I called about it, I found out the credit card machine charges a service fee. If I would have been informed beforehand by cashier, I would have written a check instead.

KATHERINE RIVERS

Archie made the purchase experience painless. He did everything to make it convenient and to spare time for me. I will go back

Aurilave Music

Great customer service and friendly staff.

Elliot LeNormand

Was in a hurry during lunch brake - Nissan came through on a speedy oil change!

Rei Blackstone

They were quick and efficient. My only complaint is to put the seat back for those who are not tiny people. I got in with the seat all the way forward and didn't realize till I was committed.

Kari Martin

Amazing service and patience! Brandon and Kevin have the patience of a saint and were determined to see me leave in happy and in my new ride!!

DON SARTELE

Personal touch from a professional service team.

Kristen Dutsch

Joe has been my advisor for bearing a decade and I fully trust his advice. Wouldn’t think of going anywhere else and in fact this Service department is the reason why I purchased a second and will likely a third (when the time comes) one. They are above the rest.

JoAnn Smith

Whether it is sales, finance department, or service, I’m always treated like a valued customer. I will gladly share my good experiences with others. Thanks Ron, Chris, and Kevin for being so accommodating.

Kim Kea

Great customer service from the sales team to the service team. They make your car purchase a pleasant experience and I feel like I got a great deal!

Harriet Burns

Great service! It was a pleasure working with Buddy Chachere at Northpark Nissan. My family and I have been dealing with him for years. He cuts to the chase. No going back and forth trying to make a deal. Everyone at Northpark Nissan was a pleasure to deal with. I’ll continue to buy my cars from Buddy and Northpark Nissan.

CLIFFORD BARTON

Excellent people. Joey took care of everything and got me back on the road fast. Thanks again

B Biggs

Not a great time, good luck to anyone.

joe drones

First i would like to make a apology to the men and women at Eddie Terrell North Park Nissan. I ask that you all forgive me about the post i posted on you all review board. I am so very sorry. I got so intune to what i wanted that i didn't stop to think about everyone else. You all work so hard on a daily basis. I take my hit off to you all. I really hope you all can forgive me. Love my car. And throw it all D.J was very professional about it all. If any one is looking for a Car,Truck,or SUV please go in to Eddie Terrell and let the staff there make your experience a lot easier.

Mae Williamson

We have been going to Eddie Tourelle’s Nissan service department since we purchased our 2017 Nissan Titan. Our service representative Joey is the absolute best. He always takes care of our needs. He advises us what needs to be done on this visit and let’s us know ahead what’s coming up so we will be prepared for the next time with no surprises. He is always so polite and I feel I get treated very fairly. I never feel like I being made to do maintenance that is unnecessary unlike some other dealerships I have been to. So kudos to Joey and the team at Touerrlle’s Nissan. Waiting time is always minimum. Place is always clean and the coffee is great!!!

Dola Poo Poo

The team members at Eddie Tourelle's helped me beyond the limit. They are AWESOME.

Lawrence Mirgaux

Great deals good service

Kent Miller

Best car buying experience I have ever had. Definitely will be back when ready to purchase again

Alyson Lafleur

I highly recommend! I bought my vehicle here in 2008 and I'm still driving it. They have kept me up and running for the last 11 years. The customer service here is consistently excellent. Keep up the great work.

Clifford Daniels

The sales person Claire was outstanding sales person she was very detailed and knowledgeable about our car and had us in and out in less than an hour and a half with no problem I would recommend Eddie Tourelle's Northpark Nissan to anyone they have great Deals

Johnny Rico

Very good service and responsive to needs of customer. The shuttle system is excellant and they work with you on that

Greg Mattson

When in for an oil change. Service was fast and very friendly. I would highly recommend Northpark Nissan!

Alicia Crider

Wonderful waiting area. Complimentary coffee, snack and drink machine. Comfortable seating and tv to watch while you wait.

Mark Nowe

This is the place to go for a new (or used) car. Very friendly, professional, extremely nice, no high pressure tactics. Also very willing to do whatever it takes to make you happy. Be sure to ask for Jeff, you'll be glad you did.

Kory Chatelain

Service Ticket: 288914 I dropped my Pathfinder off on 01 May 2019 (Wednesday). I was told the recall/warranty work would take a day. Since I hadn't heard from Eddie Tourelle's NorthPark Nissan, I called them on 04 May 2019 (Saturday) and left a message inquiring about the status of my vehicle. Monday afternoon I called again to inquire about the status of my vehicle and was told it was not ready. I asked if he had any idea when it would be ready since I was told the work would only take one day. He said it would be ready tomorrow (07 May 2019, Tuesday). I did not receive any calls updating me on the status or when the car would be ready. I returned the loaner and picked up my vehicle. I had just detailed my Pathfinder the week I dropped it off. Obviously, it was parked outside since when I picked it up, it was covered in dust and had several places where bird droppings had hit and slid down the sides of the vehicle. The paper mat was left in the SUV and there were scuff marks on the interior of the driver's door from people getting in and out of the vehicle. The loaner was dirty with melted chocolate on the console and interior door handle. Also the light was on indicating the washer fluid was low. When I went to refill it, I found it was totally empty. Needless to say, I was disappointed since prior visits to this dealership for routine oil changes were above average. Mr. Kory Chatelain

Dennis Fitzgerald

Great Service Crew !!! Always friendly and customer satisfaction driven.

Ann Hammond

Brought the car in for service. After performing the necessary repairs on the car and leaving the dealership, the car was making a horrible noise and shaking while driving ( after about 1 mile) . This condition was different from the reason we brought the car in for service. Drove the car home slowly out of fear. Immediately called the service department and made arrangements to return the car the following day. Upon re-inspection , it was told to us that the rear brake caliper, brake hose and brake rotor needed replacing. This would cost an additional $500 ( original bill was also $500). Question: How did this rear brake assembly go bad while the car was SITTING in the dealership?? Why wasn't it found on the original inspection if it was bad when brought in?? Why was it not found when the car was test driven after the original repairs?? Can't help feeling that this problem was due to neglect on the service department. Was something not correctly reconnected after the initial repair.

Jennifer O'Shea

I will never use another Nissan dealership. Northpark Nissan is amazing and you’re wasting your time to go anywhere else.

Jacqueline Earthly

Kendaul Deserves The Rep If The Month Sellsman Award For His Attentiveness To Customer Details/Satisfaction...I Still Haven't Finalized My Search Though......

Chuck C

Scott Kelly was fantastic, he helped us through the whole process and made it super easy to buy our new to us vehicle! Very knowledgeable and helpful. We we're glad to give Eddie Tourelle's our business!

Reggie Vega

It was a great experience! The customer service was top notch. Thanks to Joey!

Lori Brown

Ron was the best. Also Robin was wonderful at helping me with appointment.

Nicole Kelly

Great people, vehicles and cuatomer service! Was very particular about the typebod vehicle i wanted and very specific on price i was willing to pay and they made the entire process very quick and easy. Best car buying experience i have ever had!!

mark head

Mr. David from the service department was a joy to work with. Not only did he take care of the reported issue, he also took care of a recall that I didn't even know about and took care of a headlamp that was having some clouding issues. All in all, a very positive experience, thanks again Mr. David!

s g

great deal and great service and toni was a great sales person with no high pressure would use toni again

Erica G

Archie in sales and Josh in finance were great. They had the paperwork ready when I got there. I was there an hour at most. This was by far the best car buying experience i have had.

Lovone Moore

It was a very positive experience. They are all very friendly. Claire was our sales person and she is awesome!!!!

Ralph Dutruch

Thanks for the no-hassle deal very pleased with the car and the staff. They made my little girl happy.

Frank Zappa

Great Dealership. Really friendly staff and honest service dept. I highly recommend them.

Linda Elizabeth Amos

Way to go Tourelle's Nissan...got my Nissan's oil changed and tires rotated inside 35 minutes, and with friendly service to boot! Thanks.

Eric Thompson

Great experience with friendly people who care. Jason Heard was the best car salesman we've ever had. Will continue to refer friends and family and purchase in the future.

Moe Sicard

The salesman at Northpark Nissan was not pushy at all. He presented an awesome product that sold itself as he gave us a demonstration of the features. We feel we got a tremendous deal on this Pathfinder SL. It was the first time I actually enjoyed the car buying process. Thank You Archie Brown for working with us and making this deal possible. My wife rushed to the garage as soon as she woke up to confirm that it wasn’t just a dream and came out of the garage with the biggest smile.

Heather Bradley

Even though I did not purchase a car from ETNPN today I will definitely shop there again. Salesman Oscar Elzie was very helpful and even came in on his day off and was totally understanding about me having to reschedule. The truck i wanted wasn't on lot at the time but he sincerely tried to help me. It was a relief to not have my intelligence, buying power or integrity questioned bc i am a woman. Thanks again Oscar!!

Nola Trimble

Sooo happy I decided to come here, my experience was phenomenal people there were extremely helpful, my sales rep was awesome! I purchased a vehicle the same day! Not too pushy at any time and let me know they were there whenever I was ready, they helped me get in and out quickly with exactly what I wanted! Definitely recommend and will go back for any future purchases!

Carol Robinson

They were very helpful and courteous.

mars san

Latino Louie was amazing to work with ! The best salesman hands down ! Super courteous and made sure I was ok every step of the way , got me a great deal and I’m super happy with my car ! I will recommend 100% best expierence I had buying a car ever !

Red Pittman

Brandon Smith is a very nice gentleman and I appreciate everything that him and his co-workers did to get me the car thank you so much

Faye C

Great service department. Super employees and awesome and caring sales team. One of the best Nissan dealers around!

Joan Uhlich

Thanks great service Steve the service Manger ALWAYS is very helpful And knows he job Excellent work Thanks Robert Uhlich

Mickey Johnson

The greatest oil change experience I’ve ever had!! I drive a Ford Pickup and they make me feel like i drive a Nissan.The service department always shows gratitude to the highest extent. I’ll be returning soon!!

Lauren Brooks

Always friendly staff. Never have to wait long. Very satisfied with all the work they have done on my vehicle!

Magen Perilloux

Chris was amazing! He helped me every step of the way! Bobby in the finance department was also wonderful and so helpful throughout the entire process, absolutely the best!

Denise Orgeron

Very accommodating on short notice! Very polite and professional! Thanks!

Chip Vickers

Nissan vehicles are the best! We have bought 4 of them over the past 10 years & everyone of them has been awesome! The service department is also exceptional.

Stephanni Cassidy

This team went above and beyond to make it happen and did it with style and class! Super friendly and accommodating! They made the impossible, possible! Can’t say enough great things about how great they were to work with, and it took a few hours, but they made me feel totally welcome and appreciated!

Kendra Gaudet

Always a great experience. The staff is efficient, knowledgeable and friendly.

Norma Rose

I received excellent service. The salesman, Brandon Smith was very helpful with assisting me in achieving the purchase of a new vehicle of my choice. I have always wanted a Nissan Frontier truck but didn't think that was possible right now. He went to work in helping me achieve that goal. Thanks be to God who through Brandon made it possible.