Reviews of All Star Buick GMC Truck (Car Concessionaire)

Jennifer Clark

Fast, friendly, and courteous!

Derek Gammage

Excellent service.

wade Ritter

Fast. Courtious very please

Ty and Theresa Cooley

I could not be more pleased with the service I have recieved from All Star, my service advisor Cassie has gone above and beyond to provide me with the best service possible.

Latoyia Jackson

Love it

Earl Perkins

Very good experience, no pressure to buy . Ko

Betsy Watkins

After having my car there for service overnight my car was left outside and had hail damage on my car hood and the manager would not return my call instead hollered at the person on the phone for me to call my insurance.... How about check my hood and call me let me know what happen before I get it back and talk to me. If this was the first issue we would have had it would be one things but every time there is an issue. We are ready purchase another call after the repeat lack of respect service we receive will not be going back.

Tiffany Demarets

2 yrs ago I was rear ended full impact and totalled my minivan. I went to Allstar and Christine and Trent were on top of things 100%. Loved my Cadillac SRX however on May 5th of this year I was in a 4 vehicle accident, hit from behind causing me to slam into the person in front of me. They totalled my car therefore putting me on a search again. And once again Christine and a guy named Eric pulled thru for me in no time and got me into a GMC Acadia. Cant wait to pick it up this week. Friendliest people I know. ALWAYS willing to give you the shirt off their backs. Mr. Jack these people need a raise! :) Thanks again for helping to put a smile back on my face!

Jeremiah Guillory

Got my lacrosse fixed and bought it out. Thamks All Star Buick

Addie Anderson

I recently purchased a vehicle from Terry Anderson at All Star and had an exceptional car buying experience! This was the first time I purchased my own vehicle and Terry made it a breeze! Not only was she patient and knowledgable, but she also went above and beyond in customer service! I will definately be a return customer!

Aimee Morrison

Great job! Fixed my recall and changed my oil/rotated tires quickly

Alex Nicholson

Great customer service and competitive pricing for the area.

Jeff Ames

This was the best auto purchase experience I have ever had. Everyone was friendly and helpful and on top of that I ended up with a beautiful 2014 GMC sierra. I couldn't be any happier. Lesley, Darcy and Kelli were all fantastic!

Jan Gandy

Very good service.

Kyle Foster

Great People & Great Deals.

Kayla DeMary

These People Are Defiantly The Best To Get A Car From And They Never Disappoint And Is Always So Kind!

Bryan Daniels

Got a 2014 RAM and put a $4,000 down payment on it and just found out they pocketed most of the down payment and only put some of it toward the truck. They refuse to talk with me and told me I already signed the papers and the deal is done!

Chris Campbell

Waste of time. dealership refuses to do warranty work on cars not purchased from them.

Birdie Roth

People were honest helpful and nice. I would highly recommend this place

Kris Hall

Bought my car here and the sells guy was great. And I got my oil changed here until we moved but the services is great.

Lisa Moreau

Lesley sold me my 2017 GMC Sierra double cab in November. February 2018 I was rear ended and my truck totaled. I walked in to let Lesley know and first thing out of her mouth was let me get you a loaner. I bought that loaner, a 2018 GMC Crew Cab. Thank you Lesley and everyone at AllStar for making me feel like family!

Whitney Deville

In sulphur, Louisiana!

Sandi Robinson

I love my sales people.

Jeremy Timpa

Allstar GMC has surpassed my satisfaction every time my wife and I did business with them. This includes purchasing our new Acadia, scheduling and performing routine maintenance, and even their body shop repairing it after it was damaged by another driver. Allstar GMC has proven to us that they earn their customer loyalty through their very friendly and professional employees and wonderful customer service. Thank you, Allstar GMC.

Jerrie Burgess

Excellent

Jeffrey Nuñez

Nice cars but no help for people just starting

Shontal LeJune

When you're here, you're FAMILY!! My favorite place to purchase a vehicle!!

Tom Blevins

Parts department was slow getting my parts and other employees would interrupt for their needs.

brent nichols

They don't honor their coupons and don't price match other dealers on their services. Don't make the trip out of town. Not worth it.

Shelby Potter

FYI: Allstar Buick GMC Truck Inc. parts/service will do you extremely wrong and not even try to correct their mistakes. We went in and bought some new tires that we really didn’t even NEED. They were supposedly going to put them themselves but unknowingly to me subcontracted the job out to Gunter tire. That was a month and a half ago. We have been up there countless times over the past month and a half because: -Our rims were scratched -Our old tires were damaged beyond use so we cannot sell them -Our new tire was shredded from the inside and losing air -Our tire sensor was damaged -The rim spacer was lost -One of my rims was cracked Totaling almost $1500 in damages. Upper Management/Owner is just as bad as employees, and pretty much accused me of just trying to get something for free after I just gave them $1400 and just want them to do the right thing and fix what they broke. There’s nothing left I can do now besides blast them on here for their malpractice and warn all of y’all not to do business with them because they blatantly lie, do damage to your vehicle and do not take care of their customers. We will now do all of our business with Southern Tire Mart , who graciously helped us out when it wasn’t their mistake or responsibility to do so.

Andrew Davies

Great service and friendly people, they'll walk you through the process of finding the right vehicle or servicing the one you have.

WANDA PIKE

Second time to purchase here. Great people, easy to deal with. Love our sales person Alicia, she really knows her stuff. We had a blast with her and she took away all the stress and frustration that you usually have when buying a vehicle.

Randy Hebert

Jack sat with me asked how I was doing and which vehicle I was interested in. Had a salesman show me a model I was in. No pressure, real laid back comfortable setting. Thanks Jack and Marcus for visiting with me.

Yvonne Marie

My buying experience was exceptional however when it comes down to getting my vehicle serviced that's when things are not as good. They picked up my 2016 GMC Yukon at 8:30 due to my cameras sending me messages that they needed to be serviced, as well as a syncing that needed to be done to my radio (per an email that they sent to me), and also a hesitation taking place periodically when I come to a stop. They picked my vehicle up at 830 and I never heard a word from them. I called at 1 pm and was told that a service tech would call me back. He called me back an hour later only to tell me that he had to go and check with the person who had my vehicle. This resulted in a return call at 4pm to tell me basically nothing had been done with my truck. They had no idea about the syncing of my radio at all; when they are the ones that sent me the email notification stating it needed to be done. Not to mention they said that they would need to keep my truck until the next day. Well the next day came and I never heard from them. I had to call them about it. They kept it and did not do one thing to it. Brought it back to me with mud and dirt all over my mats and my seat had dirt all on it. I am totally disgusted by this entire encounter to say the very least. I find this to be tremendously unprofessional and disappointing. I will no longer be bringing my vehicle here to be serviced. I have had many vehicles and this has been the worst service experience I have encountered by far. Paw Paw Jack personally greeted me when I purchased my vehicle and left me with his business card that has his personal cellphone number on it. I will most definitely be contacting him today.

Tammie Chaumont

All-Star always goes above and beyond for all of my vehicle needs. Kind and generous. GMC FAN FOREVER!!!

Deana Laughlin

AllStar GMC provides Excellent Customer Service to new car purchases, Used car purchases and service department.

Barbara Phillips

Fast service. Friendly. In and out in No time

Sharla Robberts

Best customer service you can find at a dealership!!! Go visit Rusty and Pawpaw Jack and tell em Sharla sent you!

carolyn fontenot

Very little waiting time for oil change, and staff was very friendly.

Gerrit Lawrence

Best car buying experience ever. Thanks guys!

Brandy Kelley

Great deals, friendly staff

Loretta Landry

The moment I walked on the lot a young salesman, Brantyn LaBove, was there to help me. I test drove a Buick Encore and loved it! Brantyn brought me inside and introduced me to the staff at All Star. Popo Jack was so helpful to get the deal I was looking for. I'm very satisfied with my vehicle and grateful to have a wonderful team to take care of my needs. I recommend All Star to everyone looking for a great experience on buying a vehicle. Thank you to the entire team at All Star!!!

krisie duplantis

Thats one mixed up bunch!

hiram Richardson

Very kind!! Pleasant to talk too.The staff was very patient with me and helpful. I would recommend other customers to purchase a car from GMC.

Camila SanJavier

Staff isn’t very friendly. We dealt with jerry who kept in touch with me about cars even when I was not at the dealership. They really did what they could to help us out. We were there maybe an hour and a half. The used lot is a great bunch. However the lady over in financing was super rude, and had An attitude with everyone about everything.

Greg Oqinn

Good dealership but not Billy Navarre

Ray Waller

Great service

Kim Myers

I love this business, they are friendly efficient. I highly recommend them I don't go anywhere else.

j lemoine

Friday Jan. 25, 2019, I took my H2 to All Star GMC. Told them about the instrument cluster going out and how Billy Navarre never would order the part. All Star ordered the part that day. Took my H2 in this morning. In about 40 minutes they had the instrument cluster replaced and a new battery put in. The ladies in the service department are FANTASTIC. I am thoroughly impressed with the service. If you want EXCELLENT service and done right and in a timely fashion, go to All Star GMC.

Kenneth Smith

Great service and service staff

KRISTEN OQuain

The only dealership I deal with! They have awesome customer service! Awesome vehicles and work with every one!

Glenda O'Quinn

The service Department is wonderful! The staff are all very professional and friendly. They want you to be completely satisfied with your vehicle. Cassie was so kind, helpful and kept me informed about what was going on. Thank you to everyone in the Service Department for taking great care of me and my Encore.

Tam Hardee

Great staff. Very helpful.

Phillip Busby

I called to get an appointment for an oil change, tire change and to take care of two Recalls. I expected to have to wait a couple of days to get in, as it was already almost noon. They got me in that day, provided me a ride back to my place of work, took care of the items, and I was back on the road that same day. Very pleased that they were able to accommodate me in this way.

Doug Taylor

This was the easiest and most relaxed experience I've ever had buying a car. I told them what I wanted. They found it. Offered it at a very fair price. We are very happy.

Francisco Acosta

Grate people

Karen Hartfield

I believe the people at the top set the tone & Jack Hebert is such a nice man. He truly loves his team, his customers, & his community.

Ramona Ellender

All star Buick GMC truck were awesome to deal with they gave me a loaner as usual, and. I dropped my car off afternoon the next afternoon my car was ready for pickup... They were over the top the best for real...

Madelyne Coyle

Best new car purchasing experience I've had in my life. The first price quoted on the vehicle was acceptable and accepted, first offer on my trade was fair and accepted, closing was painless, without being offered and declining additional products that I wouldn't use; I did purchase the extended warrantee when it was offered because I considered it to be a fair price for the value.

Megan Beard

got my first soccer mom van. go see Jerry in used cars!

alejandro cardena. hi theres

Great Service, in and out in no time

Wayne Muscio

Great job with service very satisfied

Ron Fontenot

good car lot

frank leday

Awesome people and great service as usual, Wouldn't go anywhere else! Love this place...

Damon Arebalo

Service department was not friendly and reluctantly helpful at best. Unapologetically tried to welch on warranty when I brought my mother's car in to have the battery replaced. Her paperwork stated it was a 7yr warranty but I was then told that it was actually a 2 year warranty after which they only give 10% discount on the battery itself and labor was not included. I appealed this to the person in charge of parts department and was given a note to bring back to service dept magically waiving the cost of the battery only. The not so friendly service rep then said it would be $50 labor which seemed relatively fair but when I was given the bill it charged $120 for labor. The representative, now visibly irritated, explained that it was $120 because this particular model required more time to change and went on to mention that I shud be happy because I should have been charged the full amount. In retrospect, I should have film the interaction.

Paula Anderson

They are every helpful.

Carrie McDaniels

I had no intentions of driving off the lot with a vehicle that day I was just there to look. But Jared’s no nonsense approach to car sales was helpful and refreshing. There were no hassles or run around or haggling. I found a car I liked - he didn’t mislead me on price or trade in. It was all done in a few hours with a vehicle I love. I’ll definitely return and ask for him again!!

Chris Shearman

Was easy to set up appointment. Got my car in quickly and everything is good to go. I will likely continue to buy vehicles from All Star GMC

gabby degeyter

We have been dealing with all star for 20 years,i have sent my friends there also ,we are especially fond of Gene leisure.and Mr. Jack also,where else do you see the owner walk around greeting and handshaking.The daughters are awesome also.LOVE ME SOME ALL STAR PONTIAC

Jody Guidry

Very helpful and professional trained technicians. Always have fixed my truck the first time. Beat diesel mechanics around

Jeff Couvillion

Experience, knowledgeable staff.

Kera Hufford

Worst car buying experience of my life. First, the man didn't want to speak to me because I am a young female, but when I brought my uncle up there he was more than happy to "make a deal". Which he did not, he charged me nearly double what the car was worth and now, body will refinance or allow me to trade. I've went up there for a simple oil change once and waited over 45 minutes, which I can change it faster than that. Oh and my fiancé went to look at what they had a few months ago (when I wasn't with him) and they treated him the same way. I will NEVER give them my business again, and I tell everyone I know, not to buy from there!

Brent Hedrick

Great job and fast especially considering you had to change out the headliner and carpet. Extra thanks for not putting me in a crappy loaner while you had my truck. I gave y'all a $68k truck to repair and you gave me a comparable one as a loaner. Thank you Cassie and Leslie

Katherine Broussard

Great deals and good people

Stacey Smith

Was a good visit. It with the old, in with the new in a couple hours. Friendly folks, made me feel comfortably and no pressure.

Laiken Conner

No, we didn’t buy a vehicle from here(found another truck in better condition for the same price elsewhere) but Mr. Jerry Collins helped us and he was fantastic. All other salesmen we have ever dealt with (not here) we have had an issue when it comes to them being rude to my fiancé so we surely appreciated his honesty and manorisms in general. If you want to buy from here, I would definitely recommend asking for Mr. Collins.

Alex Robinson

Great salesperson

David Duhon

We in for oil change ,was treated very very nice,

Angie Montie

Love, Love, LOVE All-Star Buick GMC! They really know about customer service! The whole team there goes out of their way to make you happy. I'm so glad I bought my Buick Regal and so glad I bought it at All-Star!!

David Paxson

Rusty made the purchase fast and easy. Straight to the point.