Reviews of Alford Motors (Car Concessionaire)

US-171, New Llano, LA 71461, United States

Average Rating:

DESCRIPTION

Here you will be able to see the information of real people who bought the services of Alford Motors (Car Concessionaire) in the area close to the state of Louisiana.

At this moment this business receives a score of 4.4 stars over 5 and this score has been based on 172 reviews.

You must have seen that the average score it has is very high, and it's founded on a very large number of feddbacks, so we can think that the valuation is very faithful. If there are many people who bothered to give their feddback when they are satisfied with the service, it works.

You know that we do not usually stop to give tatings when these are good and we usually do it only if we've had a problem or incidence...

This Car Concessionaire is included in the category of Car dealer.

Where is Alford Motors?

REVIEWS OF Alford Motors IN Louisiana

Jesse Clark

Good customer service and very fast service.

Christina Snell

Jason Karamales & Kandi Stephens we're awesome. I got my car at a great price. Awesome customer service. Just a great place to go if you want a good deal. :)

Pam Hawkins

Stress free and nicest group of people to work with. Honestly, we were there and drove a vehicle, filled out the necessary paperwork, and were on our way back to Texas with our purchase in less than 2 hours.

Azikiwe M Deshield Jf

Savage Montana

Great staff and pretty good deals almost 95% sure you will leave with a car

Twila Magee

Alford Motors has a fantastic staff with a commitment to customer service. Great hometown business that goes above and beyond to support local and military events.

Bryanna Lucero

Bought a used car and took it to the dealership so they can look over it and see if anything is wrong. So they look it over and call me saying nothing is wrong; I then pay them and go home. The next day it won’t start. Point is, we paid them money so check it and they obviously did a lousy job doing it

Calvin Dill

Ok

Chase D

Brought my car here for battery service and oil change. Had to wait 4 and a half hours. Then when they finally brought the car to me they didn't tell me they parked it or what they had to do to fix it. Inside the building your phone has no signal as well. People there act like you don't even exist. Really disappointed and will not be back.

Jamie Smith

Wayne Trotter was an excellent salesman to work with. He ensured that I left with the vehicle I wanted at a price I can only say was exceptional. So if your in the market for a new vehicle or just new to you go see Wayne at Alford Motors. He is good people.

MARVIN FOSTER

FIVE STARS FOR EXCELLENT SERVICE

Jeremy Sisk

Bought a car. They did all the had to for me. They even braided my daughter's hair

Jason Holcomb

I had my oil changed, as promised when I bought the truck, they always come and get my truck, fix or service it then return it, that played a huge factor in where I bought my truck at. I wanted someone who would be willing to meet me or come pick up my truck so the work could be done and I would not have to take leave from work then wait for things to be done, this way the work gets done, I don't lose anytime from work and I don't have to wait while the truck is there, plus, this gives you all day to do whatever to the truck and you can fit it in whenever it's convienent for you guys. Alford's went above & beyond to make my truck buying experience a great deal, I can't say enough good things about the whole situation.

Neal Hamil

We were in town stuck with a blown transmission and these guys not only stayed late into the night on a Friday but also helped us in every way possible. I can not speak highly enough about this dealership. I recommend that you go out of your way to do business with them.

Glenda Stanley

Joella Ross

Brannon Edwards

good service as expected no problems

Charles Clark aka Wolf

Great selection of vehicles. Sales staff are friendly and respectful. No pushy sales. I said my price range and what I wanted and he showed me what was available. No pushing any particular vehicle. He showed me something he just took for trade and wasn't on the lot yet because it met my criteria. They took that vehicle to a local shop to prep it for me because their own service shop is closed on Saturday. Great place to buy a car or truck.

Angie Walden

Nice people. No pressure.

Tim Pershing

Brad Lambright

You need to go see Wayne Trotter, he will set you up in a great vehicle and make sure you get a great deal! Thanks Alford Motors for a great buying experience, I will be back!

Reinetta Grant

Jaz K.

We were only there for a few minutes looking at a car, but the salesman was very rude and not helpful at all. We did not want to spend over 20,000 and after he heard that, he had no interest in working with us. Will probably not go back because of the poor experience I had.

james bryant

They are lazy and dont want to fix warranty work on the lemon they sold me

Tabby Neubert

rudd prophet

John Johnson

Took my vehicle to the service department after the check engine light came on.After informing the service tech of my issue,the vehicle was repaired and i was called and the issue was explained to me.I would like to thank the dealership for the very professional manner in which i was treated.I would also like to thank the service person i dealt with.I believe her last name is Lemoine. Excuse me if my spelling of her name is not correct.

DeAnna Chamblee

SHANDY MOUNCE

The best group of people that truly want to take care of you before, during and after the sale. Its amazing they still practicing awesome customer service!!!

James Cannaday

very upset with their service. when I called to ask if they were capable of giving my 2014 chevy cruze turbo diesel an oil change they said they were, I had just drove from California 1700 miles and needed to get it done. Well in California where things are understandably expensive I pay 62 dollars for an oil change at the dealer which is much higher that most 4 cylinder cars by about 20 bucks, Alford charged 128 dollars, in their explanation of charges they had parts (oil and filter)and misc. I feel like they ripped me off being from out of town. that's bad business because there are many visitors to this city (for family members stationed at Fort Polk) and I wonder just how many travelers they've robbed knowing that there are few alternatives

Scott LeBleu

Excellent place to shop for vehicle

Johnny Scarborough

Awesomeness

Cala Atteberry

Treated like family and gave us a great deal on a good pre-owned vehicle. Wayne Trotter is an awesome salesman along with other staff we worked with! Give Alford a try....you won't be sorry!

Liz Wiley

Fast, friendly service!

Tracey Williamson

I highly recommend Alford Motors...The salesman, Wayne, was not pushy, but extremely helpful in helping me to choose the perfect car for me...Candy worked really hard in getting us approved...Thanks guys for all that you do...God bless you...

Jorge TaC

very good, no bull, sales men and services 120% legit

Laken GB Armstrong

Friendly people great service

Skyla Stanley

I am 25 and purchased my first car from Alford Motors! If you’re in the market for a new ride hit up Jason Rougeau! They also have the BEST detail shop around! Just an all around amazing place!

Taylor

What a great place to do business. They treat people the right way, can't beat their prices and you do not get treated like just a number. Highly recommend.

Shawn Hogan

Quick and easy!!

Richard Sargee

Doreen Swarb

Alford Motors is a great place with a relaxed atmosphere. Everybody was patient and answered all my questions, I felt right at home and felt no pressure. The team in the detail shop were quick and meticulous. Service with a smile will have me coming back every day.

Patricia Miller

I love the service here!!! The people are awesome! They treated me with the respect and the courtesy that anyone deserves! My salesman was Jason Karmales and couldn't have asked for a better one! He was real patient with me when it came to picking my vehicle out because there were a few particulars that I wanted but didn't want to give an arm and a leg for them. LOL. But he didn't give up or get aggravated or rude. He was awesome and I finally made my decision and got me my first brand new vehicle. A 2014 Chevy Camaro! I never thought I would ever have anything this nice! Absolutely love everything about it! Especially the price Kandi was able to get for me! She is awesome! The whole team here at Alford's is amazing! They will continue to get our business! Will not deal with anyone else! Couldn't ask for a better dealership! I will recommend them to everyone. Thank y'all for everything!!!!!!

Nikkie Gradley

Matthew Grandison

Seth Anderson

George hernandez

The friendliest, most professional and dependable service. I bought two vehicles there, customer for life

Regan Moore

Robert Thompson

Ashley girdler was really helpful and great to work with

David Libby

A+

julie green

Had a very positive car buying experience. Good all-a-round sales and service.

Don Mozer

Do not go to this auto repair shop. They rip off Soldiers. Their parts are over priced threefold. They overcharge for labor. You are better off buying your own parts at Rileys or Amazon and having one of the many small locally owned auto repair shops fix you up.

Eric Grant

Always there to help on a minute notice. Excellent staff and services. Thanx

Evan Warden

Peggie Taylor

Nice people in service department but sure could use a third person for appointments and customer assistance.

Sara Thompson

I couldn't have asked for a more pleasant car buying experience! Jason Karamales was absolutely amazing! He worked out all the details, got my payments where I wanted, and sent me on my way in my new car quick and nearly effortless for me. We let Jason know of a recent credit issue and he and the finance dept. went above and beyond to get us qualified with a great interest rate! I would highly recommend Jason at Alford's to anyone! Thank you for a great experience!

Robert Wempe

Karen Stubbs

The staff at the repair shop is vey helpful and will tell you if don't need a service

kelsey fulling

Absolutely amazing dealership. Many dealerships will do all they can do soak money from there customers. Alford Motors is the most genuine, hard working, fair car dealership that both my husband and I have ever been to. HIGHLY RECOOMENDED. I also highly recommend Mr. Wayne Trotter, he made the experience quick, easy, and geared to my wants and needs. He truly takes care of his customers.

Deva Kin

Miss Vicky is an awesome lady thank you for all that you do for us.

John Vidrine

I had a really good purchasing experience with Alford Motors. I shopped on line and found the pre-owned vehicle I was looking for. I spoke with Lou Moses and he told me to just let him know when I headed out from Baton Rouge and he would hold the vehicle for me. I arrived and the vehicle was there all cleaned up and ready for me to test drive. After test driving the vehicle Lou acquainted me with Alford Motors and we completed the deal in a very friendly and mutually beneficial way. I am very glad that I got to meet Lou. He knows how to treat a customer right. I would recommend Lou and the sales team at Alford Motors to anyone wishing to purchase a new or pre-owned vehicle. Thanks Alford Motors

A Michelle Shelton

Billy Joe

Hi I recently visited Alford Motors I was trading in my vehicle and had my own financing. The staff seemed pretty rude and wasn't much of help. I felt like they were a little racist, it made me feel really uncomfortable. I will not be going back there ever again.

Devin Trathen

I purchased a Truck and warranty through them. When it came time to use it the warranty it didn't cover half the stuff that needed to be fixed. I went back to cancel the warranty. They told me it would take a month for it to go through. I called a month later just to find out that paperwork was misplaced and was never processed. To be fare the manager fixed the problem in 15 min. I wait a month for something that could be handled in 15 min. I asked for a copy of the paperwork and they sent it to me. But the math as all messed up. I don't recommend buying here but if you do don't get the warranty and double check Mrs Candy's math.

James Huff

Great

dustyk70 .

Great experience, great people. Had the truck that I wanted and at a great price. The sales staff were courteous and helpful. The sales staff were on point and courteous as well. The had my new truck cleaned up, gassed up and ready to go in short order. Thanks Alford’s.

Robert Moldovian

My wife and I went to Alford Motors to purchase a Silverado 1500 truck. The salesman we dealt with was very friendly, knowledgeable and professional. He helped us find exactly the vehicle we were looking for. The finance officer helped us make the right decision regarding the loan terms and warranty. We had a great buying experience and we'd recommend this dealership to other people who are in the market for a new vehicle.

Brad Thompson

Will never buy another vehicle from Alford. Terrible experience. I'm surprised I was solicited to write a review, after I did a detailed review on Facebook the had it removed.

John Clayton

Easiest car buy experience I've ever had.

Frank Brown

Noreen Cinco

Colin Rader

Good people

Gerald Hardin

Robert Duhon

Dusty King was one of the salesperson that helped us look around. He put a lot of effort in showing us lot of vehicles in our budget. We didn't buy but he still went beyond what others are willing to go. Worth the trip

Mark Levasseur

Awesome Dealership Nick and Candy worked like a well oiled machine seemless teamwork. I went in and I promise I was in and out in two hours and had me were I wanted to be in note and vehicle. Thanks guys and Alford Motors for the effortless endevende. Mark L

Big Chubbz

Ok sammy

renny kiprop

erica fay

Our sales associate helped us drive away with the car we needed and has gone above and beyond after the sale to keep us and the car well maintained!

Vitalis De Spiritos

Extremely high level of professionalism and very polite.

Shane Mccrary

If u find adult images in the history for this computer i am deeply sorry, this is james's cousin, didnt know about the rules of a work computer and would like to say your employee had nothing to do with my searches,dont want no bad rep for james,it would sadden me to get him in any trouble for what i did as a guest,I am deeply sorry for my searches. Shane McCrary

Shonnaye R

Went there to buy a 2009 used car just for my hubby to get back & forth to work. They crunched the numbers & the next thing you know they tell him that he needed to get our home in another state off his credit ( it was being sold that week) but they wanted to wait until it was no longer on his credit. The next week my husband went to another dealership where we live and got a 2016 used vehicle. So, that goes to show...these dealerships work with who they want to! When one of the bureaus sent a letter to my husband about the credit check from the day we went to this dealership it wasn't for the car that my husband was trying to get, but showed that it was for a 2017 vehicle...remember we went there to buy a 2009 used car (we had already decided on from their website.) Makes this dealership look very shady!!!

Linda Santos

Susie Brown

I highly recommend Alford Motors, they acknowledged me as soon as I came through the door. The staff was very friendly and willing to answer any question I had. A+ Costumer Service

Joyce Pounders

Great service. Great dealership. Would highly recommend.

John B

Great place

Keith Savage

Truck

Brian Nicholas

Had a wonderful experience with Alford, they said they would earn my business and they did. After getting quotes from other dealerships around Louisiana and Texas they found me a Yukon that had exactly what I wanted for the right price with a great extended warranty included. I am very happy I bought from here and would recommend buying from them.

Kenneth Keller

Great deals!

Jeff

Great Team of professionals. Customer service is tops.

Harold Lafoe

Lucas Kraat

Dave Parker

Bought my car here. Nick was a great salesman.

Thelma Thompson

I love Alford Motors especially the parts guy, I can always call and ask him about any thing I need to know about my car

Michael Wiesner

Outstanding people, who helped me find the perfect car for my needs and budget. I've had my car for about 3 months now and have loved it every day. Between the remote start engine that cools my car before I get in with this Louisiana heat, to the great cheap gas mileage, I couldn't have found a vehicle more perfect. If anyone's reading this and wondering, I bought a 2017 Chevy Sonic and spoke with Jason Karamales

Robert Moore

Walked around looking at vehicles in the middle of the day for about 30 to45 minutes and was approached by nobody to see if I nèeded help.

Verna Fruge

The best place to buy a truck

Lisa Phillips

Excellent friendly service. Works with you to get you what you need.

Payton S.

Colin Anderson

Awesome people up there

Sammy Nash

Excellent outstanding people and service

Michael Griffith

This is the only chevy dealer in town. They service my suburban, and a Sierra denali I just purchased from them. Overall they do a great job, the sales team is top notch, however the service department was rather difficult to deal with regarding a "we owe you" ticket clearing describing what needed to be done. In the end it was taken care of and the parts have been ordered but it was much more difficult then it needed to be. I have had my vehicles serviced at many chevy dealers and if there was another GM service center within 10 miles alford motors would not be receiving my business.

Ricky Midkiff

Reginald Booth

Good service

Tricia Lynne

Super Friendly, Fast Service!

Mason Ross

Best place in the continental U.S. to buy a vehicle if your in the market for one. They are very professional and you could also say clairvoyant because they will find you what you are looking for before you really knew that was what you wanted. I won't ever buy another truck from anyone unless someone is giving them away for free. Ill be back for my next one 100%.

Sharon Bruce

Very nice and helpful staff... Got a good deal on a super nice vehicle

Terrin Janke

Russell Maynor

Timmy LeBlanc

The best prices on cars and great service. It's worth the two hour drive on the money you save. Beautiful science drive.

jeffrey cereceres

I guess all the bad reviews are with the auto repair shop. I wish I would have read this before I took my vehicle in. I took my car in for a diagnostic test for a rattling noise that was coming from the engine. They called me a few hours later to tell me that it was the timing chain kit which would be $1800 to replace. I allowed them to fix it. After that, I received a call a few days later stating that the price went up from 1,800 to 2,900 due to a screw that somehow fell into another part and damaged it. Fine, order it! Suddenly my wife gets a call the following week to tell her that the part didn't come assembled like it used to and now they have to send the part out to another location in Alexandria to get it assembled which would cost another $300. Somehow that's our fault too. By the third time I was about fed up with them and the price changes. They ended up taking almost a month with my vehicle that was originally supposed to take 1 week!! They didn't even bother to offer a rental for ther inconvenience. The last two weeks I had to chase them down for updates and status on my car. Even worse!!! When they finally called my wife to tell her that the car was ready, the car was filthy and smelled like cigarettes. WE DON'T SMOKE! They could've at least thrown some water on the car to make it look a bit clean. I understand they may be busy, but of all the dealerships I've ever dealt with, this is by far the worst ever with the crappiest customer service and the most deceiving quote!! Who changes the prices 3 times after the initial quote??? Stay away from this place! All they want is your money!!!!

Amy Lewing

My car is only a year old and has not held up at all. I bought it brand new, and they don't stand behind their vehicles at all. They basically sold me a lemon and then I have to pay $100 per item that is wrong with it for them to even look at it to see if they can find anything wrong with it. My extended warrenty they sold me might cover the items but that is a 100 deductible on top of the 100 I have to pay for them to even look at it to see if they can find the problem. And if you do decide to go there anyway I do not recommend Lou at the sales man at all. no service after the sale at all and makes it seem like you are a waste of his time. I do not recommend this dealership or their products at all. I will be trading in my new car for another make. One that will stand behind their products better then this place.

Lawrence Moss

I usually find myself here for any maintenence needs personally. Requested multiple services, and they delivered quicker than expected. Great for when I'm pressed for time with work on the weekdays.

Benjamin Guidry

rickey blair

Louise Edelen

Great people.

Cindy Teasley

Great deal on a 2015 Acadia! Service was superb! They went above and beyond to ensure that I was happy with my choice! I would highly recommend that you check out their inventory! They provide sincere service and really want your business. Then they provide excellent after the sale service. I was extremely pleased with the salesman, the business manager, and the sales supervisor. Everyone made me feel appreciated. Beautiful car! Wonderful hometown people!

Michele Maynor

We have bought 7 vehicles from them since 2015. We wouldn't go any where else.

Dewey Dowden

Service department will not return my calls. Has a pre recorded message when trying to call for service appointment. Not sure what's going on there but the service department is the worst.

Vanessa Ivey

They were very polite and friendly. Great service.

Marquita Foxworth

I dropped my vehicle of for service. Check engine light was on so I panicked! They have me the soonest date they could. Vicki was such a doll and I forgot to get the receptionists name she kept the office open a tad longer to make sure I was able to get my vehicle. The service department gave her my keys when they left so I was able to pay with no issues. I will be back again... thanks you guys!

Trey Patureau

Kristy Phillips

What started out as a day we were just going to go look around, quickly became a GREAT day! I had been researching the Chevy Traverse for a while and really wanted to get one, but with the price range, felt it was probably out of our note range. Me and my husband decided that day to go look at a few dealerships and kinda get an idea on prices and what each place had to offer. Our first stop (and our last!) was at Alford's. We were able to find a 2013 Traverse that fit our budget and had some "extras" included also, like heated seats and remote start. Our saleswoman was Carly Henley and she went above and beyond to help us throughout the process and I will always be grateful. Mr. David drew up our loan papers and was able to get us a great note and interest rate (THANK YOU!). Overall, I can not say how happy I am with Alford's. It was very pleasant and will be buying our next vehicle from them in the future. My boys are still just as excited as day one and we have had it now for about 3 weeks. We love it!

Diana Morto

Very good to me

Joe Goodeaux

Josh and Megan Shick

Scheduled routine oil change, and while I'm happy they discovered and took care of an active recall, none of the fluids that are checked on the multi point were topped off.

Rolând Ridley

Maurice Bynum

EXCELLENT SERVICE

husky pelke

Kdub2442

Hands down the absolute best dealership I've ever dealt with

Howard L. Coy Jr.

Michael Burlison

Rip off joint

Linda Wyman

a great place to buy a car. everybody did a fine job for me to complete my purchase of a 2017 malibu lt.. alford motors will be my first choice for a new vehicle the next time,and i'm 75 miles away.thanks, donald and linda wyman ,lake charles

Jessy Craft

Very clean waiting rooms

Joshua Cardwell

Vanessa Harris

recently bought new tires from Alford Motors, and had them installed and my vehicle aligned. The services staff and Technicians did an awesome job. They got me the best deal possible and installed and aligned my tires proficiently and effectively. I will be returning to them in the future.

Christopher Allen

greatest ever

DO NOT GO HERE NEW SOLDIER'S The worst dealership in town brought my car from them in 2016 was really excite had ok note the salesman gave the story that within a year I would be able to trade it in but yet here I am with the same car and the service department smh I booked appointment for a Friday brake change oil change car wash and these dudes told me oh you booked your appointment to late and the lady gave me a attitude and hung up in my face ended up going to 171 to get my car service worst dealer in town not to mention all the terrible interest rates their giving soldiers they should be black listed

Patricia Buckley

Friendly, efficient, and on schedule.

World’s Okayest Hockey Player

Ok selection, decent prices. They definitely don’t inspect the vehicles they sell, so make sure you either know what to look for or bring someone with you who does, I bought 2 vehicles from them and had an issue with both the same week of purchase, currently still dealing with another issue with one I overlooked before buying. Wouldn’t recommend trading in your vehicle to them either, they’ll rip you off with a smile on their face, if you know what you’re willing to take and can get it then good for you, but don’t trust these guys in telling you what your car is worth, they’re snakes and they don’t care about you, keep that in mind while you’re there and you should be fine.

Geraldine Fremin Longoria

Amanda Biscamp

The staff at Alford Motors are always nice and willing to help in any way.

beeka _ bop

LIZ THOMPSON

Quintin and I were looking for a new vehicle. Quintin made a phone call to Alford Motors and advised them what type of vehicle we were interested in buying. Within minutes, a salesman came to our business with a vehicle. I test drove the vehicle but decided to look at a few more before making a decision. Chris Robertson, Salesman, took his time and showed me several vehicles and explained their options. Once I made a decision, he made the purchasing very simple and quick. We are very pleased with the service we received. 5 stars!!!!!

KO! Prize Fight Boxing

I have bought 4-5 cars from these guys and they are pretty good. The only problem I keep having is I take my vehicle in because something is wrong and they tell me nothing is wrong. Or they claim they fixed an issue but when I tell them the issue is still there they claim its not. That's the problem with having a vehicle under warranty, everything is fine until you warranty runs out then everything need repair. That's my only gripe, well, the only one worth mentioning.

Leonard Endris

IGLESIA VIDA NUEVA LEESVILLE LA 71446

Great customer service, friendly and professional.

Anique Nathan

Erin R

Sandy Smith

Ask for Wayne

BJ JONES

Very friendly and helpful atmosphere.

Ty Norman

Kenneth Snider

Did not an appointment but they worked me in to have mud flaps installed on my wife's car. I was in and out in less than an hour i could not ask for better service.

Megan Dunham

Just bought my second vehicle from Alford, and I am very pleased. I've had Jason Karmales as a salesperson both times and he is the best! Will definitely continue to buy vehicles at Alford Motors.

pam yielding

I was very pleased with the help I received from team at Alford Motors. John McKee was my salesman, very good personality, not a pushy salesman. Others, David and Candi worked hard to get me out of a 2013 model truck and into my new 2013 Chevy Malibu with a great interest rate and note! I will recommend Alfords to my family and friends.

C W

I looked at a couple of pre-owned vehicles (1-3 years old). Sale price $1200 - $1700 more than other dealerships located within 75 miles (same make/model, year, mileage). I was told that the price paid at auction was high and that it would rollover to the buyer along with other things such as a $170 carwash. They wouldn't budge on the price so my hard earned money, good credit, and needs went to another dealership. No hard feelings, it's just business.

Dawan Dorsey

Elizabeth Chance

Yes, admittedly, I am biased! Nevertheless there’s A LOT to be said about buying locally!!

Amanda Kelly

Personable and wonderful owners and staff plus fast service! Purchased my car from them years ago and only bring my car to them for routine care!!!!

Business Hours of Alford Motors in Louisiana

SUNDAY
CLOSED
MONDAY
8AM–6PM
TUESDAY
8AM–6PM
WEDNESDAY
8AM–6PM
THURSDAY
8AM–6PM
FRIDAY
8AM–6PM
SATURDAY
9AM–5PM

PHONE & WEBPAGE

Alford Motors en Louisiana
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