Reviews of 27 Auto Sales (Car Concessionaire)

Paula Wainscott

People in the background when you are on the phone will sing. Not a good way to do business people.

Mark Spaulding

Very helpful, especially Brian

michell Eastham

Awesome people! They worked hard to get me in the vehicle I wanted. Couldn't be happier!

Shayna Kirk

They did a hard pull on my credit without my authorization. When I called to question it, the manager told me I must have misunderstood (of course, being a silly little woman and all) and that he didn’t want my business. Yeah. Go ahead and keep that garbage customer service. There’s a LOT of other car lots more deserving of a new customer.

Erebus Umbra XIII

Overall all a very unprofessional place. Will push and pull you around. Will turn around on their words, on top of being beyond rude. Save your time and look else where!

Deb Stringer

If your looking for a real good car come to 27 Auto sales they well take real good care of you And all there car's are in great condition

Stacy Lee

Great people to work with. Got us a nice suv and a good deal.

Melissa H

I contacted 27 auto and was told they could help me only to find out unless I had thousands of dollars to pay down they would not be able to do anything for me. I am a widow with limited income and no repossession showing but I had just returned a car to another dealership due to having it break down all the time and them not keeping their word, but I show a good payment history with them. Still 27 auto could not help so they are lying when they say 500 good or bad credit

Hugh Johnson

We have bought two trucks form these guys. Both super good deals, and what I liked most is our sales person Cooper Caudill knows everything about any kind of car... every question we had asked about: the condition, the previous owner etc. he rattled off with no problem solidifying our confidence and sealing the deal. Strong work! Highly recommend 27 Auto. Great selection, great people, great finance options. To bad only 5 stars are available, I would have given them a 6 for excellent!

Nancy Ann M

They lied about getting us into a vehicle telling us we could get into a vehicle with no down payment. We got down there after driving 2 hrs and Jeremy told us we had to have a down payment. Waste of time. I'm waiting on a lump sum of money and I will not be wasting money on a vehicle there. Very rude and degrading. Don't waste your time or effort.

Dustin Bryant

Nice but extremely pushy and not trustable

Ron Reese

Great people great place to buy car

Shawnne Springman

Wonderful people They tell you how it is and what you need to work on They are Great I trust them very much

eragon

Good people good service good cars

Artman-Cheyenne New

Bought a car for our daughter, friendly people, worked hard to get a good price and payment.

John Rowland

These guys help me when nobody else would I really appreciate them they got me in just about a brand new truck

Lois Albertson

Very friendly and helpful with all questions

KING JULIAN

Nice people

Cooper Caudill

I had a great experience with the people here at 27 Auto Sales in Somerset. Very professional staff and the whole process was very easy. I would highly reccomend going and seeing them if you are in the market for a car. I did not feel pressured at all from the time I came on the lot to the time I left. You can also tell they take pride in what they sell because the cars were clean and I did not notice anything wrong with anything I drove and I didn't have to ask for a car fax, they had it ready for me.

Gator Made

Very friendly people! They are always looking for the customer satisfaction, nice cars to choose from, they even help people to get better in their credit score through the financing deals. I highly recommend them. Gatormade Trailer.

Rodolfo Leon

Buen servicio y sastifecho con mi nueva Silverado

Paula Silvers

Chris & Serena were my salespeople. They both are great. I had great experience buying a car there.

andrew winters

Guaranteed approval my rear. My wife was looking for a 4x4 was told jeep cherokee first at $1000 down then told they had a traverse which was only front wheel drive then said they could do a ford explorer for 3 or 4000 down they do not listen to your needs if i had 4000 down id go buy new. Might wanna change there garuntee approval advertising

Sondra Daugherty

Work hard to get you in a vehicle!

Pedro yesy Ramos Mercado

Very happy with my car. Everyone is so nice and willing to help you drive away with a nice car. I recomend them 100%

Brian Pitts

good people

Matthew Veatch

Great service

adam lounsberry

Fantastic experience. Come up and see cooper and he'll put you in the ride you want. Great experience, would buy from them again!

Sharon McGeorge

Unreliable

Jim Philbrick

They had the vehicle we were looking for and accepted my offer! I had it shipped to Wisconsin on a Friday and had it Monday! Thanks!

Cesar Mora

very nice people honest . Come buy your next vehicle with them

Duane Krupla

Awesome experience a pleasure to meet these great folks

Mark Berry

I will return

Cheyenne Scott

Awesome people! Bad credit no credit they work with you! Very low prices, their goal is to get you into something you love! My fiance and I both have a car from them and love them!

Daniel Wright

Nice cars, trucks, and SUVs

david hoskins

Great place honest people great vehicles

Baron Clime

Pushy girl trying to sell us something we didn't want or need even after telling her multiple times.

Troy Harris

First of all I did not buy a car from this place but my son did,he bought a used up vehicle for $750 plus tax title and license,this is a 2001 Ford Windstar van,the total was over 1250 dollars,this is at 6 percent sales tax which is $45,plus title and license which would be 60 at the most,when I asked the sales lady why he total was so high,cause around $860 would be total,she informed me the rest of the amount was a dock fee which I am not familiar with ,she said all dealers charge this fee,that's over $400 more than the actual cost plus tax title and license,you all be the judge if you think this is a good place to buy a vehicle or not,that is 50 percent again over the cost of the vehicle for this dock fee?????????hmm doesn't sound like a good business practice to me even if it is legal,which I will find out and let all of you know.ok I talked to a lawyer he explained to me this is a doc fee short for document,it is the fee they charge you for doing the paper work to sell you their car,a couple sheets of paper and a couple hrs time at the most,that's about $200 dollars a HR,pretty good pay in addition to the profit they make on a vehicle,the lawyer said these fees are not regulated and can be charged at any rate the car dealer can get the customer to pay,I advised my son not to buy the vehicle,it was his first vehicle purchase on his own but their car tore up the day before and he said they had to have something right then so his wife could get to work on mon.its a shame that people trying to make it out there and work and pay their bills are taken advantage of this way,but I guess that's the world we Iive in,so check your paperwork good and your financing,they may be charging you a lot more than you want to pay

Steve Briggs

A friend of the family purchased a used vehicle there. Her husband was deployed at the time. Two months after purchasing the car it was noted that it had no transmission fluid or oil. The rear main-seal leak was noted after refilling. After looking at the CARFAX report (which they didn't provide until AFTER the sale) it was found that the car was a Texas Hurricane Harvey flood car that had been rebuilt twice. They knowingly took advantage of her. If you don't mind doing business with intentionally deceitful folks, then you might find a good deal if you know what to look for and don't mind haggling. Otherwise, I would advise staying away from them.

Mykal Cress

I wouldn’t want my worst enemy going to this business. It is an unprofessional work environment ran by people who are just out to make themselves some money. I can almost guarantee the customer knows more about the car they’re looking at than the employee because it’s all an act to make you think you’re getting a good, reliable car. Take your business elsewhere to another dealership in town.

cindy lanning

Their ad reads good credit bad credit or no credit and have 3 months on the job and $750.00 down you can get a car. First off they were asking for 5 years work history wanted MORE than $750 down and didn't even let us pick the car we wanted. They did all the paperwork first then tried to force us into a to new too expensive red sports car that there is no way we could afford or ever want. We spent over 2 hrs there for NOTHING it was a complete waste of time and money to make the drive. We are a older married couple with no kids at home and actually asked when we got there what were there least expensive cars we don't want anything fancy just need transportation. They WOULDN'T listen to what we were looking for ALL they are trying to do is separate you from your money now thanks to their underhanded business practices we still don't have a car. So I would highly recommend going somewhere else to buy a car unless you like dealing with liars, con men/women, and being forced into debt you don't need or want.

Becky Mounce

Justin Hill was very helpful, and willing to go answer all my questions .

Jesus Hernandez

Hablan español buen servicio pregunten por cynthia

Tony Bettinger

Awesome people very nice

Frank Grahovac

Excellent service, went the extra mile to make sure I was happy with the vehicle, the vehicles on site are the best quality I've experienced in Somerset, Ky. I would recommend anyone looking for a great used vehicle to shop at 27 Auto Sales.

Gary Sargent

Best folks to buy from