Reviews of Lawrence Kia (Car Concessionaire)

Christopher Kurt

I worked with Marty Kane and he was incredible! He was very thorough in his work, making sure we found a vehicle that works for me, my wants, and my finances. I’m glad I chose Lawrence Kia!

Craig Vogel

Kelly did a phenomenal job helping me determine which vehicle I needed and the best way to go about acquiring it! I would definitely recommend going to see him and his team at Lawrence Kia. Drove up from Wichita just to do business with him.

Marc M

Destiny did an amazing job helping me with understanding financial side of getting a new car and working with me, so that I could get a car sooner then I thought possible. Super friendly throughout the entire process. Sara also did an amazing job in insurance and found me a better deal then I could find anywhere else. Mario in finance was super knowledgeable and very friendly. He worked magic!

Clayton Allison

Just leased a vehicle for the first time and Lawrence Kia did not disappoint! Mason is very friendly, extremely knowledgeable and was not pushy at all. We told him what we were interested in as a family vehicle, and he showed us exactly that. I would recommend him to anyone and we will definitely bring our buisness here in the future!

Dana Beaver-Henz

We loved how less stressful dealing with the KIA staff was today. Salesman Lane Olson was great and knowledgeable when presenting the KIA Soul.

Mina Nguyen

I came in looking to see their new models, which I told the sales person. But right off the bat, the sales person noted down used new. After looking though the catalog, I told him the specific model I wanted to see and they didn’t have any on the lot, which was fine so I asked him to show me other Kia cars. The initial car he was going to show me ended up being sold so he had to search for another and brought me out to test drive a Ford. The sales person was nice but

Ruoning Han

I purchased a 2015 Honda Accord from Nick Williams at Kia Lawrence. It was a great experience. After the purchase, the starter stopped working so I brought the car back to Kia who solved the problem for me for free. I received very professional service from them. Even after the purchase, Nick Williams kept me in contact for the following month to make sure everything is alright. Caveat: Sometimes the price shown online is after discount which most of you might not be qualified for. So pay attention to the online prices.

William Pike

Buy the total unlimited warranty. It will pay for itself.

Holly Fernandez

We just bought our 3rd and 4th car from Lawrence Kia. Easy to work with, knowledgeable and friendly. We worked with Quentin and he went above and beyond to make sure we were taken care of. It was a pleasure working with him as well as all the staff.

Bill Holder

Destiny is great to work with, and i am happy with the deal made on my new 2019 sorento sx

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We would highly recommend Lawrence Kia when looking at buying a new vehicle. Our sales team, Nick William's and Kira, were extremely nice and never did we feel pressure. To help finalize the transaction Mark K. stepped in and was very helpful with negotiations. The entire team went above and beyond.

Angie Giegerich

Lane was great to work with. Worth the drive from KC to Lawrence to work with this dealership.

Gabrielle S.

Lawrence Kia is awesome! After a few weeks of research, I purchased a brand new 2019 Kia Forte yesterday and had the pleasure of working with Destiny in sales. She was friendly, funny, and knowledgeable. She also ensured that I got the best deal possible, especially when it came to negotiating my trade-in. The gentleman in finance was also incredibly nice (I feel bad that I can’t recall his name!), as was the sales manager who came by to make sure I was having a satisfactory experience. Although I didn’t opt to sign up for insurance under Allstate, the lady who helped me there was great, too. Overall, I would highly recommend this dealership if you’re in the market for a Kia!

AnLee Bradley

Matt (MJ) was very pleasant to work with and made my buying experience enjoyable. He did great job at getting the price I wanted to pay with little to no hassle. Enjoyed getting my "new-to-me" ride. Felt like I was treated fairly.

MerSayDes Stephens

I was mislead and taken advantage by Kira the salesman and Mario in financing while purchasing my first vehicle. I wish I had someone to go with me to help me through the process and to ask the necessary questions that have left me in a bad contract with 2010 vehicle that has too many miles (116,XXX ) and paying a total of $19,910. The contract doesn’t have the correct miles ( 49,889) and the color of the vehicle is wrong when I called to correct it since I have warranty through Wynn’s Plus ( which none of this was gone over with me in addition to the $1,500 warranty an additional $500 to Lawrence Kia not sure what for again none of this was gone over ) they said they couldn’t fix the contract.......... so the warranty says I have 24/m or 24,000 miles all based around 49,889 miles and not the actual mileage 115178 ( at time of purchase).... I’ve called and called and Kira is no help she does nothing more then pick a vehicle and Mario seems to never be at his desk, I love out of town so it’s not as simple as driving right up there to inquire about my vehicle and contract and all the details that should have been gone over when and before I purchased the vehicle. However I was told that after 14 days it’s too late and there’s nothing I can do but pay off a high mileages over priced vehicle. I’ve learned and still am learning how to buy my 2 vehicle ( no time soon) and the necessary questions to ask and proper steps to take before jumping into a bad contract. I wanna thank Lawrence Kia for that.

Melody Mckenzie

This place is KIA AWESOME.... I love you Kia! Once again you have helped another one of my family members get in to a Beautiful car. You will always be apart of Our Family Kia. Ty Lane.....for your wonderful service and you to Owen.

E W

MJ and the team were the best sales and service we've experienced in buying a car

Caeden

Really bad experience! Used me as a pawn in their price game. My interest in a vehicle was used against me and the eventual buyer of the car. The eventual buyer already had made a deposit on a car a I drove an hour to come see and test drive. All they wanted me for was to tell the other customer that they had major interest from another potential buyer (me)! UNETHICAL GROUP- TOTAL SCAM!

Dale DENNEY

Great experience. Lane, Chris, and Mario did a great job!!!

Andrew Lilley

Phenomenal to deal with. Nick Williams, Chris Pena, and Valerie are a great team. Nick was most helpful during the purchase process. He covered everything in detail and was very knowledgeable and courteous. I dealt with Chris over the phone and he took great care of us, answering all my question and he was always friendly and professional. Valerie understood our situation, having to drive up from Oklahoma, and took excellent care of us when our local dealer fell through on a deal. This team of professionals has earned our business today and in the future with any other Kia purchase. I have already recommended this dealership to multiple friends. Give them a call and a chance to earn your business. You won’t be disappointed.

Carmen Regalado

Very helpful and easy to deal with. MJ listened to what I was looking for and did as much as he could to help me get the car I wanted. In my price range and everything. Very happy with the service here.

Christa Eller

I had a great experience at this dealership purchasing my first SUV. Nick was awesome !! I work at a hospital and have odd work hours, he was very understanding and was able to communicate with me effectively with patience and details about my soon to be purchase. He knows his cars! I highly recommend working with him . Brandon in finance is also your go to guy as well! Both of these handsome guys did an excellent job! I love my new car!

Philicity Sivley

DO NOT GIVE THEM YOUR INFO! On May 24th I called about a car they had listed for sale. Note today is Sept 27th. I dont remember for whatever reason I did not buy the car I had originally called to inquire about back In May. I bought another car from another dealership a couple weeks or so later. They called and checked in on me from time to time in the time frame that I was still looking which is fine, but after I bought vehicle from another location they called and I had informed them that I had found and purchased a vehicle. They said thank you for letting them know if I should ever need anything in the future don't hesitate to call them. Well it has been two month TWO MONTHS and I am STILL getting calls from them that I just ignore because I have ALREADY TOLD THEM I MOVED ON!

Arthur Vollbrecht

For my recent car purchase at Lawrence Kia, I worked with Nick Williams, and I am happy to say he provided perfect service. Nick W. took time to understand our budget/needs and only showed us cars that fit those guidelines. Nick W. was very knowledgeable about all of the cars we were shown, and all financing options, as well as all feature packages, and ended up getting us in the exact car that we wanted. He was never pushy, and never tried to up sell us or get us cars/products that we weren’t interested in. As a result, I would highly recommend this dealership and Nick W. to anyone who is interested, and will definitely return in the future for service appointments and for future car purchases if possible. I would also like to mention Mario W. in the finance office was also highly professional and knowledgeable, and made the process of getting through the final paperwork smooth and fast, and answered all questions we had. Very impressed overall. Very happy with my vehicle.

William Byrne

The Sales Consultant, Lane Olson, was very professional and straight forward. He assessed my situation, listened to what I wanted, then laid out options to get there. I recommend the experience of buying a car here!

Taylor Dunavin

Zach was my rep and he was very helpful and worked hard to get my monthly payment down to a comfortable number for me. I would highly recommend Lawrence Kia.

Shannen Patterson

Hunter was amazing. This is the second time I've been in a stressful situation and they more than came through. Hunter kept it fun and easy. Thanks for everything

Sue Taylor-Owens

We had an awesome experience buying our new Kia Niro. Hunter was absolutely amazing! Super friendly and knowledgeable! And the car is amazing too!

Sebastian C

Such an inefficient place, if you want to check out a car and then buy it, be prepared to wait at least 4hours +. Everything is so slow, if you ask the sales rep a question, he/she has to get up and ask the manager, every-single-time. Been waiting in the lobby for 3 hours right now, not even water has been offered in my entire time here.

Alyssa Rixson

We always have very friendly and quick customer service here!

JJ Hernandez

Very helpful, Kira helped make the buying process very simple and fun. She was straight forward and willing to negotiate to help you out. Definitely recommend going in and seeing her!

Daniel Williams

Nick Williams and the team at Lawrence Kia were great to work with in our car buying experience. To say they went above and beyond is an understatement, literally picking up our trade in from our home, and offering to deliver our new vehicle in the same fashion. Mario in Finance answered all our questions and explained everything very clearly!

Janette Brenneman

I'm usually so nervous during the car buying experience, but today was awesome! Our sales agent, Hunter, was extremely knowledgable and professional! This car was purchased for my daughter and he totally made it fun for her! I'd definitely drive the 3.5 hours again to purchase a car here! Thank you, Hunter and Lawrence Kia!

Keith C

Excellent customer service and prompt service department along with the best warranty around. Go talk to Mason Abner He will get you taken care of! Bought a 200 from Him on 1/25/19 had issue with the ac/heater controls and Lawrence Kia service took care of it quickly. Got me back in business.

Marcus Wolf

The team at Lawrence KIA is awesome!

Cindy Sypniewski

Very friendly staff. We had a dollar number my husband wanted to stick to. They made it happen. We worked with Valerie and Chris, I believe. Hope I got names correct. Both were great. Even mailed us key and tags we left on our old keys. Thanks to all of you for getting us a car that seems to be a great fit for my husband.

Carrie James

Kelly Engler was very friendly and patient with our questions. I feel like we got a good deal with very little run-around.

Julie Goodwin

I'd give it a -10 if I could. Very shiesty and underhanded car business I've ever known. I should've gone to Crown Toyota in Lawrence instead. BE WARE!!!

Dylan Sicka

Hunter was a great help in helping my wife and I purchase a new car. A nice guy and very professional. I recommend asking for him if you plan on purchasing a car at Lawrence Kia.

Shelby Winiecki

Lawrence Kia is absolutely a 100% hands down the greatest dealership. Nick Williams goes above and beyond to get you in you in a new vehicle. He is super patient and attentive. Traveled down from Manhattan, Ks. Marty was excellent as well. The guys here at Kia are super nice and easy to work with. Thank you again Nick Williams for helping us get in a new car.

Jenny Colwell

Bought a SUV yesterday. Super easy process from the time I entered until finalizing purchase. Hunter, Sarah and Mario were all a friendly, professional, knowledgable sales and financing team. . Receptionist was also great.

Theresa Nicolosi

We bought a 2 year old vehicle from Lawrence Kia that we were told was is excellent shape. We drove three hours to get it and it had problems the moment we got it home. It started making terrible grinding sounds and the engine would flash an engine warning about powertrain issues. When this was happening the vehicle would lurch and try to die at stops and not accelerate above 40 miles. It was taken to a mechanic 5 times in the two months we have owned it. Lawrence Kia has been aware of all of this and the 2 different mechanics they sent us to can't fix the problem. Kia refuses to take this broken vehicle back and refund us our money even though they guaranteed us before buying the car that it was in great shape. Long story short they sold us a vehicle it not safe to drive and they won't do the right thing and take it back and refund our money.

Adam D'Silva

Buying a car is a long and stressful process. Nick took the time to find us the right car that fit our needs. He made the process easy and less stressful. I highly recommend going through him if you plan to buy a car.

John Welchhans

M J Jamieson did great job. Very knowledgeable about vehicle. A good experience.

hailee farley

Nick was extremely patient when helping me through the buying process of my new Kia Forte! He answered all my questions in full and helped me to his best abilities to make sure I left with the car I wanted at the price I asked for. Anyone that comes to Lawrence Kia should 100% come to Nick if they want to feel happy and confident with their purchase. I can’t thank him enough for making my first buying experience so amazing.

Kilo Oscar

So, here's the deal. I bought a Toyota here several years ago. They were phenomenal then. I've sent a couple dozen people their way in the years since. When you search online they're quick to call, follow up, and help. But, something has seriously gone wrong with the in-store experience! First, they act like they don't know you and waste an hour collecting info they already have on file for you. They don't want you browsing cars and insist on bringing everything up front to you. The car we looked at had bald tires, missing the coolant cap, broken mount for washer fluid fill. They can't tell you if the car has a spare key or just one, until you finance. They have you sign some paper about a military discount and finance discount, only to tell you that the online price is already the best price with those baked in. And, talking on the phone with salesperson, he tells his manager that we're a repeat customer and we can hear the manager yell back, "I don't give a fk what they've bought from us before!" Well, I guess it's clear what they think of their customers, so no point in trying to buy here again!!! UPDATE: 1. Apparently you don't note the DATE for a review! This was posted BEFORE you offered your explanation. 2. Funny that you call a person's willingness to hear your explanation "curious". 3. Some of your explanations in your reply here do NOT match what you said on the phone, such as your explanation of military and finance discounts. 4. Me "insisting" on seeing the car before service is an outright LIE! Your team SCHEDULED an appointment for me to see this car and it was NOT serviced and ready at that time! Thanks for reinforcing my points with further dishonesty!

Brad and Kelly Wall

Love Kia's and Hyundai's! All the employees are enthusiastic and helpful.

Amirreza Zarnaghsh

We were very close to finish a deal with the agent that we were negotiating with, while another guy just jumped into our conversation and made our deal not to happen. I do not know what was wrong with him. The agent himself was a patient, super nice guy but we were offended by the way the other guy treated the deal which was almost done. I was told that people at this dealership are professional but I am totally disappointed today.

Brian Schroeder

Overall mostly a waste of time traveling hours to this dealership. They do not honor their internet pricing. Several rebates are all included in the "dealer discount" advertised online. Most likely most buyers will not qualify for all of the rebates. Absolute worst part was they had ZERO cars available for the advertised price! if you were the unicorn that qualified for all the multiple rebates, you are rewarded with no car to buy. Pretty sleazy car sales tactic. Two stars are for the professional sales person Marty, I kinda felt bad he worked so hard for a deal that was actually impossible to make. ZERO stars for the sales manager with ZERO cars for sale at the advertised price. It was hard not to laugh when he finally admitted Zero cars for sale at the advertised price. Brian Schroeder

Robert Rodrigues

Lane was super knowledgeable and courteous. Best experience buying a new car I’ve had.

Bruce Elliott

Donald Duck and Mickey Mouse showed up today and passed out the best deal anyone could expect to get. Awsome quacks from Donald and Mickey snatched the cheese without getting caught in the trap. Way to go guys! See u at Disney in my new KIA Sportage!

David Corona

Chris was the best guy to work with. By far one of the best experiences I’ve had dealing with a dealership. They were friendly, they went out of their way to make sure we were satisfied and happy with the purchase. Any question we had or comment he had a solid legitimate explination for it. Glad to give them my business.

Steve Scott

Agreed to a price with Kimbre via text. Told them I could not go over a certain price because was paying cash. Kimbre talked to sales manager and told me if I came in they would honor agreed price after driving an hour to get to dealership and test driving vehicle I sat down to purchase. The sales manager came over and told me they could not honor price even though I showed him the text messages. It was just a scam to get me to come in. He would not come down $400 so I left and will never do business there again and will steer everyone clear of this dealership. Do not trust Kia Lawrence.

Alan H

Great place to purchase a new or used vehicle. I worked with MJ the sales associate and he was very professional and answered all of my questions. I especially like the lifetime powertrain warranty for used vehicles. That is hard for any other dealership to beat! I will definitely check Lawrence Kia first before I purchase my next vehicle anywhere else.

William Nelson

My experience with Lawrence Kia was a good one. From the sales managers to the service side Lawrence Kia made sure that I was completely taken care of and have followed up with me more than once to ensure that everything is on the up & up. They worked with me when I needed a vehicle in a major way and I would recommend them to anyone.

jonathan lawrence

Really good service friendly staff and helpful

ONE_MORE 420

Be careful getting your oil changed here I had the plastic and metal piece under my car RIP out because they didnt put all the plugs and bolts back on. I know this because there is only one plug holding my plastic under the hood on when they were all there before I got my oil changed.

Keri Leslie

We recently purchased a Kia Sedona from Nick Williams and he did a great job finding something we loved. We purchased a vehicle that had not yet been through inspection. He initially told us it would take 5-7 days before we would be able to pick it up but to our surprise it was ready for pick up two days later. Fast, enjoyable experience. He was very kind and took care of us every step of the way.

Kathy Michaelis

The salesman was very nice.

Sarah Johnson

Nick B did an amazing job helping us find the perfect car. He was very patient and took his time with us. He handled things very well when we were frustrated at times with upper management. We would definitely recommend him as a salesperson!

Gabriel Porter

I had a very stress-free experience buying a new Niro. Nick Williams helped me out and was very helpful and informative. He listened really well and helped me understand all my options, walked me through the financing process (which I didn't understand before) and was generally very nice to deal with. I also appreciated that be wasn't pushy at all and didn't make me feel pressured to do anything I didn't want to. Happy with the car and price I got as well. Thanks, Nick! -Gabriel from Columbia, MO

Chris Kallas

Chris was an amazing help to me and my wife buying our first Kia! I highly recommend buying a vehicle through Lawrence Kia, and ask for Chris! He will help you get everything you need in a car, for your desired price.

Cynthia Oshel

in the last 2 weeks Kia of Lawrence has drastically taken advantage of my elderly mother. After a routine oil change, her car started leaking oil. She took it back and they realized they hadn't closed the dipstick into the motor and oil was all over. they told her that wasnt the leak and to bring it in for more. they gave her a 500 Bill saying her oil pan and valve were bad. Those are things that are checked during the routine oil change. they will not fix it even though this was their mistake. Now she is missing her windshield washer fluid container, they completely forgot to put it back in and she was told they dont see one around so too bad. this place is using routine maintenance appointments to screw elderly people into more money on repairs. she is not the only one. please reach out to me as we are collecting others that they have done this to for a lawsuit.

Christine Walker

Monica at Lawrence Kia made my car buying experience a breeze! She was friendly and very knowledgeable about the car I was interested in. When I wanted to see other models, she was very accommodating and only wanted me to find the perfect car for me. Before it was time to leave she made sure I knew EVERYTHING about how my car works. It was a very pleasant car buying experience!

Kandy Hinton

We requested prices from four area dealers. Nobody came close to the offer from Lawrence Kia. We got an amazing deal! Marty Kane is the man to see. You can tell customer satisfaction is his goal!

Carly Hines

Hunter was very patient and very helpful. I would highly recommend going to him if you need to purchase a vehicle

Keidty Okazaki

Zach was really good, patient through our car buying process!

Gigi Garcia

Went in for a service this morning. Were super polite even though I was running a few minutes late. Clean, peaceful, comfortable waiting room, with popcorn machine and coffee. Told me the time and was right on. Very lovely experience and super polite people!

Diana Atterbury

Amazing experience. All of the Staff are amazing and work well to get you in a vehicle you can afford. Building is clean and inviting. Many cars to choose from.

Garrett Gunn

Had a great time working with Kelly finding the car that had it all! Thanks!

Pam Anderson

Took my KIA Sportage in today for an oil change...this was the first since I bought it. I didn't make an appointment because I thought it was one of those quick lane things. Since they can be super busy I would highly suggest an appointment. Scott Essex got me hooked up anyway. I think I challenged him a little and caused some extra work...I had a $20 coupon for logging into Yelp while I waited...we laughed! Scott was a pleasure and their service department was awesome! Check them out!

Steven Woods

Super friendly group of people to work with. They did everything to make sure we got what we wanted. Even had a little mini game for a chance to win some cash. Shout out to Nick he when above and beyond to make sure we were 100% ready to hit the road in our new vehicle.

Mary Dinger

The sales person was great. But not their phone staff. Explained situation and was not told correct information on qualifying. Drove 2 hours for nothing.

David Usdansky

Lane had Great customer service. Went the extra mile to help make the deal.

Ryia Graham

MJ was the best.... Great service...

Joel Snyder

I knew exactly what I wanted and they made it easy. The staff is friendly and helpful. Their vehicles are cheaper than most Kia dealers and they offer a lifetime warranty that can be used anywhere, not just their dealership. If you are wanting to buy a Kia, I'm not sure why you'd go anywhere else. Make sure you ask for Destiny and tell her I sent you!

Brian Nickerson

Kira was friendly, knowledgeable, answered all my questions and ran around furiously to get the deal made to my satisfaction. Above and beyond service.

C Smith

Service department will recommend anything and everything you don't really need, beware. Get another opinion, you'll save thousands.

Maria Oroke

Nick Williams at Lawrence Kia was great to work with when buying a car can be a stressful time. He explained in simple details each and every part of the process. Thank you Nick Williams!!!!

Samantha Denny

I had a great sales team. I got the car I wanted. My problem is; I walked in with financing and they still shot gunned my credit out to multiple creditors. I specifically told them not to. So be careful with them.

Kyle Almont

Went there with my girlfriend for a new vehicle for her, Lane Olsen helped her get into a new 2019 sportage. He went through hell to help us. Highly recommend the dealership and highly recommend the salesman.

Aaron Hopper

It was the best car buying experience I ever had thank you MJ

Kevin London

Upon arrival, Nick William's was very courteous. He was knowledgable of the particular vehicle we had in mind and made us feel comfortable throughout the entire process!! Very professional and would recommend Nick to anyone looking for a new purchase!!! Thanks again Nick!

Matt Spinnato

Buying a car....its waiting waiting and more waiting. Not here. This was a great experience and completely different then any dealership we have been to. Very friendly and helpful staff. We didnt expect to get into a new vehicle but Ron Z was amazing. He was honest and helped us out tremendously. We did not expect this kind of help from a car dealership. We will definitely be back when its time for my wife to change vehicles. Thank you Lawrence Kia for a great car buying experience.

Jessica Skrdlant

I was called after looking online, after explaining what I wanted and my situation in detail was told I was GUARANTEED a loan. Get there, and because of the unique situation I had they couldn't take my trade... after GUARANTEE, a 2 hour drive and sitting there for 3 hours!! Why do all dealers lie!! Beyond frustrated and disappointed I wasted an entire day! Malcolm from the phone is a liar. * since um unable to reply to your response I'll donit here. I fully understand why it could not work. What upsets me is that I explained the situation on the phone BEFORE driving 2 hours and was told it WOULD work. After questioning it multiple times he assured me there was a "work around" I was blatantly lied to just to get me into your store. I will not be back.

Autumn Eneihen

Would definitely recommend Lane as your sales. He was very helpful and great at walking through the whole process

John Poersch

Update 02/21/19: Well I've had my new 2019 Kia Forte LX for almost a month now and love it more each day I own and drive it. I couldn't be happier with my purchase from Lawrence Kia, and their after the sale customer service is just as amazing as their before and during the sale customer service. I have had a couple of questions, about my vehicle after the sale, and each time I call Lawrence Kia is always very friendly, helpful, and answers my questions completely. I just wanted to post an after the sale review, cause it seems not very many customers post follow up reviews to give other potential and new customers information on how great a dealership is after the sale. I will continue to post update reviews from time to time during the next months and years, showing how wonderful Lawrence Kia is to it's customers. Thanks again to Chris Pena and Chris Herring for making my car buying and ownership experience outstanding even after the sale.

William Matthew Reilly

I've never had a bad experience here, but wanted to give a big shout out to Will Thompson in the service department for always being a complete professional who goes above and beyond for me on multiple occasions. The service industry needs more folks like Will in it, for sure.

Karen Savage

I recently purchased a Kia Sportage at the Lawrence location. First of all my Salesman was Nick Williams. Could not be more happy with the way I was treated! He is very courteous, Not pushy at all. Listen to ALL my needs and wants! Was very patient and was willing to walk away with the Car I wanted at the price I needed to be. He also took the time to help and explain certain features on the car. I would Highly Recommend asking for Nick if you are looking to buy a Vehicle. You won't be disappointed! Thank you Nick & Lawrence!

Araina Swinton

Erik Estrada did a great job and helped us out.

Isaah Davis

Scott was great! Always gets my wife’s car in and out of the shop with exceptional customer service! Promote him

Landri James

Hunter did an amazing job!! I will definitely recommend Lawrence Kia to anyone looking to get a new car!

Wesley Schick

I had an awesome experience at Lawrence Kia! The staff is incredibly friendly (especially the French guy lol) and they are very professional, as well as knowledgeable! If you are needing to get a new car, look no further. This is the place to go!

Sandy Gee

Nick Williams was very helpful an friendly. He will do what it takes to get you in your ride an make you feel confident while doing so. He definitely goes beyond what is expected!!

John Fewins

Good time there looked at the cars. I didn't trade cars today. Things didn't work out. Salesman was nice, got to meet girl that I talked to on phone. Everyone was friendly there. Salesman Hunter was great and tried to get new car where I could afford it just didn't work out. Thanks Hunter.

Tony Bennett

I am very satisfied at the great customer service we got from Nicholas Swaner. He made us feel right at home and treated us like family. Thank you and I would most definitely recommend Lawrence Kia to my friends and family.

Olivia

Wanted to share my great experience with nick Williams! He was referred to us by a friend and he was able to get us approved for a brand new 2019. We are very happy. Thanks so much nick for working with us and getting us approved and staying until 10:30 pm to help out our family! :)

Ronald Lassiter

Staff was very nice and helpful and we are thrilled with our new Kia.

Beth Poe

Nick W. Did a phenomenal job taking care of me from start to finish getting me in my new Telluride! He wasn’t pushy, and was honest and up front! I’ve never encountered such a professional car dealership from start to finish! Thanks Nick, Marty and Valerie at Lawrence Kia! Highly recommend them!!!

Kayla Elliott

Nick Williams made getting into our new 2017 Jeep Wrangler A BREEZE!!! This was an amazing car buying experience! After getting let down so many other places Nick was patient, stayed after hours to work with us and get us right where we needed to be to drive away in our brand new Jeep! I would highly recommend visiting with nick at Lawrence Kia for all your vehicle buying needs! We will definitely be back!

Mimi

MJ explained the mini vans features very thoroughly. He was very prompt and answered questions without hesitation. I will definitely be keeping his card for next time.

Reba Smith

Love my new car!! Destiny was super, she was super patient with me and my daughter the whole time. She answered every question for us and made sure we were informed through the whole process. Very smooth and relaxed experience. Thank you Destiny and Lawrence Kia!

Michelle Christiason

Great customer service! Matt was very personable and knowledgeable. Walked me step by step through the process. I recommend Lawrence Kia!

Donna Talbott

The folks do their best to help us with our car. The handy gadgets are amazing, and the technician cheerfully and patiently instructs. They have been very mindful about the vehicles maintenance, reminding us but not being annoyingly intrusive. A very pleasant experience. We are 5 month old Kia owners.

Toni Hunt

Nick Bozinos is the the best car salesperson ever. He LISTENED to all of my needs and wish list and brought me vehicles appropriate for my needs. He was very professional. He was extremely thorough. He explained every feature of each vehicle I drove and the differences between vehicles. In the future I will only refer friends and family to him for their new or used car needs. I’m not sure about those shorty man pants he is wearing but I do respect his commitment to his fashion choice. I am super grateful for his time and attention.

David Bohanon

Quentin Guerra rocks! Came in this morning to turn in my awesome leased Optima and he got me set up with a brand new one! He was very thorough and professional and an all around nice guy. Ask for him when you come in!

Jeri Cole

Kelly was very easy to work with didn't feel like I was dealing with the dreaded car sales person! When I got home my 2018 vehicle that had 20,000 miles on it was leaking oil! They called me first thing towed my car in and it was just the washer on the oil pan plug! Easy fix and Tim the service manager put the gas back in that I used to get back home! Great service!

carrie bouillon

Kelly Engler was very helpful and accommodating! Great experience and will definitely be back!

Eleda Adams

Nick was very professional and made sure I was happy and satisfied with my purchase! I have always had Kia and coming to Lawrence Kia makes me want to stay with Kia as long as possible. This was my second time working with him and once again I’m walking away...VERY HAPPY! :)

Travis Rodriquez

Drove 9hrs to purchase my dream truck! I worked with MJ for over two weeks on the particulars. I had initial reservations about working out a remote deal. However, MJ, addressed all my questions/concerns with the utmost professionalism! I would absolutely be doing business with Lawrence Kia again. Vehicle Purchased - 2015 RAM 1500 Sport package Salesman - MJ Came from Fargo, ND Thank You Lawrence Kia for ensuring my buying experience was enjoyable!

Kristina Simmons

Let's be honest, no one likes buying a new car. I mean driving away with the new car is nice but the purchasing process is downright painful. Am I right? However, with that said, my experience with Lawrence Kia was probably the best experience I have ever had in a car dealership. Nick was professional, knowledgeable, and pleasant to work with. Once I made it clear that I absolutely wasn't into the back-and-forth game, the sales manager, who's name escapes me, was also very easy to work with. I'm not sure why they required me to meet with someone from All State but she was nice too - and after speaking with her I did call my State Farm agent to ask for an increase in liability coverage per her recommendation. Lastly, the financing department was short, sweet, and to the point -which is my kind of process! He crunched numbers and actually talked me into purchasing their lifetime bumper to bumper warranty which I'm always skeptical about so I suppose we will see how much good that actually does for us. Overall, I am very pleased with my experience. I hope my post-purchase experience is just as good when it comes to working with their service department as the need arises. If this proves to be the case, I will definitely be back for future purchases. (Nick, I hope the length of this review takes you to the top of the contest - you deserve it.)

Gerald Hart

My wife and I had a great experience at Lawrence Kia. We were glad to have Nick Williams as our sales man. He worked hard to close the deal and stayed late on Friday evening to get the job done without complaining or rushing us. He was very helpful and kind. And very knowledgeable to help us find a vehicle that fit our needs with the features we wanted. Thank you to Nick and the rest of the Lawrence Kia staff who helped us with the purchase.

Matt Turner

Dylan was great and did a good job helping me out. Thanks Dylan!

Nikki Pedersen

I had a great experience at Lawrence Kia. Smooth process from my first interaction to my last. Put a deposit down on a Telluride that was due to come in a month later...the car came in as promised, and that was it. Walked in (drove from Nebraska to get this) and Nick Williams took great care of us until the end. Helped me with the paperwork and getting my electronics set up. There was some wait time for insurance verification and financing but that's because they were busy...because people like this place! I have nothing negative to say. Very nice place to work with and everyone who talked with us was great and I would definitely do business with them again. Thanks Nick & Lawrence Kia!

Gianna Lyn

What a joke! Told the Millennial on the phone I was interested in purchasing a vehicle and she said unless I came in to the dealer (I’m from out of town) and said the online process would take “2 to 3 weeks” because they give priority to people on the floor and are too “busy” to deal with anyone out of town! I told her I would be finding another dealer then.

Dean Jarvis

I found the perfect vehicle. Marty, Mark and Nick took excellent care of us. They were very responsive to our needs. We also had an opportunity to check out their service department has the vehicle needed a little work. The Lawrence Kia team was very professional and I would highly recommend them to anyone looking for a good quality vehicle.

EliteJohn18 .

Very good service. Worked out a deal, got the correct price I wanted. Thanks! Appreciate and recommend going here for a good deal.

Kerry Finch

Hands down, the best car buying experience ever. Saleman, Nick is pleasant, knowledgeable and worked hard to find me a great car, within my budget. Sara, with Allstate saved me money on my car & motorcycle Ins; also got my boyfriend a better deal. Had to wait a while to get into the finance office, but it was worth the wait. Any additional questions we had, Brandon was able to answer or have staff call me next business day. I love my 2015 Kia Optima.

Cyrus Duong

Worked with Monica, Chris and Brandon in acquiring my Kia Stinger GT1. A good experience, Monica was the least pressuring sales rep I have ever worked with and was there every step of the way making sure everything was expected. Along with the rest of the staff making sure everything was clear and consise. If you are in search of a vehicle I can highly recommend Monica as a friendly and professional rep who assisted me.

Holli Thornton

There are not enough words to explain the exceptional service Scott Essex provided during my appointment, nor my level of gratitude towards him! Upon my arrival, Scott greeted me promptly at my car window. We were already off to a better start than my previous experiences with Kia dealerships closer to my home! There were five (5) different services being performed on my car, so I had anticipated having to spend a good portion of my day at the dealership. Thanks to Scott and the service technician(s) (who worked on my car) I was on my way home in three (3) hours. Not only were all of the service aspects of my appointment perfect, Scott went above and beyond to provide phenomenal customer service. Thank you to Scott and the service department for the positive and hassle-free appointment! You have more than earned my business in the future!

Terry WC

Busy place. Pleasant staff. Hunter Venerables was a good salesman. They also sell Mitsubishi now.

walt schrepel

I was impressed by the skill and professionalism Zach showed. He made this sales easy and smooth

kristen meek

I am very happy with our purchase of a 2016 suburban form Lawrence Kia. I was skeptical at 1st because we have always purchased from the Chevy dealers and usually knew the salesmen or they were referred by a friend. We met with Marty Kane he was very nice and easy to work with. I am a very impatient person so the only issue i had was waiting for the car to be cleaned so we could leave lol. I got in the truck and it was out of Gas Marty quickly took it across the street and put a half tank of gas in it. While i would have preferred it to be filled up since i just bought a car from them just over half wasn't bad. I would defiantly buy from them again. I didn't get the extra set of key's so that makes me sad because its expensive to get a second set. I know they guarantee one set but they really should provide two on all used vehicles its one less hassle for the customer. overall though nice dealership and pretty easy to work with.

Jenny Jansen

I had an A+ experience at the dealership, everyone is super friendly and they want to make you happy! My salesman, Mason is Fantastic!! He worked really hard to learn what I really wanted. Very very nice people!

TJ McKelvy

Nick Williams was phenomenal! Great hospitality and he worked to get me in a great car! You can tell he has your best interest at heart while getting you a great car!

jacob joeckel

Nick was very helpful after weeks and days of looking and trying to get a decent vehicle for a decent price had one phone call walked into the dealership within a couple hours I was out in my new ride thank you very much Nick I wish I would have came here first you made it very pleasant car buying experience and I think you very very much

L THOMAS

Awesome job and exceptional customer service provided by Nick Williams, at Lawrence Kia. Nick Williams went above and beyond to get me taken care of and to ensure that I had a car that fit my needs. Nick was very professional and patient with me. If you're looking for a new or used car, I recommend checking out Lawrence Kia and ask for Nick Williams , because hands down he is one of the best to work with!!!

Crafty Amy

Nick Williams helped me work through some tough decisions on what steps to take with my current vehicle situation. I had a lot of anxiety about buying a new car and he made it an easy experience. I feel that he was honest and patient and never made me feel like my opinion didn't have value. I walked away in a much better situation and I owe it to Nick's knowledge and patience with the car buying experience. I would recommend Nick to anyone looking to get into a new vehicle.

James Harris

Horrible. Typical car sales experience. Wasting your time after a long drive. Sales rep lured us in with assurances over the phone. Vehicle was sold before we even drove it. Perhaps we want to buy something else on the lot? The typical sleezy greasy car salesmen game. Their mothers would be devastated if the knew how there sons operated. Also, surprise $399 dollar paperwork fee, which is twice that of any other car dealership (typically $199 max and usually they will wave it if you ask). Finally, Lawrence KS has the HIGHEST sales tax rate that I coukd find at 9.3%. That means you pay $550 more in tax (or more) on a $28K transaction versus buying in Kansas City. All around, don’t get caught buying from this sneaky circus.

Margie Sullivan

Chris was a great salesman. We discussed my budget and he made sure I stayed within my budget when looking. No hard sell. Great person to work with. Completely worth the travel time! I love my new car! Thank you

lemar gatson

Kira did an above outstanding job and got me in a 2019 optima with ease. It is worth the drive for the deals and customer care and service. She needs a pay raise asap like yesterday!

Lisa Stein

Nick was very personable and helpful during my new vehicle selection. Great customer service.

Linda Martien

Service Manager Will Thompson and his team were wonderful to work with when our Sorento needed engine work. We could not be more pleased with their courtesy, professionalism and attention to our needs. Will answered our many questions with patience and humor and even introduced us to the mechanic who did the work. Definitely a 5 star experience!

Bryan Wright

Shawnee Mission KIA sold a car out from under me and I was lucky enough that Lawrence KIA had the car I wanted at a much better ticket price and less mileage, as well as lower monthly payments. The staff is second to none. All around I had an excellent experience. Highly recommended.

Shannon Reid

Matt helped me find exactly what I came looking for. Plus, he enthusiastically answered all my questions and seemed to appreciate my desire for details ... Which I very much appreciate. My new plug-in hybrid Niro was a few states away, but Matt ensured they went beyond our local region and found a driver to go get my requested vehicle as soon as possible. A+

Chue Her

Zach was great. I had this poor man show over 4 cars, didn't phase him at all. Super nice guy, and helpful.

Kayla Sly

Nick was super nice and very professional. He explained the dealership’s warranty I’m detail and answered every question we had. We had a great test drive and enjoyed visiting with him. He had great customer service and made the whole experience enjoyable and as streamlined as possible. Would definitely recommend Nick and Kia of Lawrence to anyone looking for a vehicle!

J.M. Powers

I've bought news cars from other dealerships, had good salesmen, but I was thoroughly impressed with Nick B at Lawrence KIA. He went over the car in detail before we test drove the car. I had already done my research on the Stinger and had been looking to buy for around a year. Nick impressed me with the knowledge he had in explaining the features of the Stinger and even setup the car for different driving modes. My wife and I drove a few cars and Nick was more than happy to accommodate which color and model we wanted to drive. We were very happy with the experience at Lawrence KIA.

Steve Duckworth

Worked with Marty Kane and he was able to get me into a better car than what I initially came in for. Nothing down and payments where I needed them. Thank you!

Bryce Merrill

We had a bit of a rocky start. We had an appointment with a sales person for 4:30pm. Unfortunately we were running late and coming from KC. I called to inform the dealership that we'd be there at 5, and the person who took the call didn't relay the message. Needless to say, we weren't received by our sales person. A sales manager took our information and had us wait in the lounge. We sat for 25 minutes until my wife went to find someone. She talked to a young man that said he would help. So far you're probably wondering why, after all of this, I have a 5 star rating. His name is Nick Williams. He was the young man my wife spoke with and our new sales person. I give him 6 stars. I also give 6 stars to Brandon McCoy, the finance manager. Both of these gentlemen are top notch and know what they're doing. Although I feel that the communication in the organization is poor, and sales managers aren't engaged and on the ball (my observation), these two individuals are excellent and what I base my rating on.

A Google User

Our salesman was Hunter. Hunter did a good job of listening to our concerns and understanding where we were coming from. He did a good job of staying in the process and maintained a sense of professionalism throughout the process. We would recommend him to our friends and would enjoy working with him in the future.

Robyn Jackson

Nick Williams was great. I had an awesome experience buying a used Kia Sorento. I saw the car online and decided to make the short drive from Kansas City to Lawrence since the car had all of the features I was looking for. I appreciate that they are able to hold a vehicle with a refundable deposit. I came in on a Saturday and even though it was super busy, I was helped right away. I definitely will recommend this dealership to friends and family.

Douglas Gonzalez

Went to dealer with 35k cash dealer couldn’t even get me helped with the vehicle I wanted only pushed through waiting because I really wanted the vehicle but after waiting for 4 hours to close a deal that only takes a hour to be done I changed my mind worst dealer I ever been to I highly recommend Hendrick Chevy or Olathe Nissan they will close deals with the correct knowledge and answers.

David Clark

Just bought my first car here, and I have to say it was a really pleasant experience. Usually going into a car dealership would be stressful, especially as a first time buyer, but it was a very relaxed, no pressure atmosphere. I owe this great experience to Kira, she was incredibly helpful and worked with me to find the right car, keeping me updated on arrivals I was interested in and their inspection status, and ultimately working with me to get a good price on the vehicle I chose. I can't thank Kira enough for being so patient with me and for being so helpful, as a first time buyer it made a great impression and I plan on using Lawrence Kia again in the future!

Christian Binger

The experience at Lawrence Kia was second to none. Had the pleasure of working with sales consultant Nick Williams at the Lawrence Kia. Nick was hospitable, knowledgeable, and attentive. Nick showed wonderful expertise as he was able to answer all my questions. Nick advocated to help me find the best vehicle in my price range. If you go visit Lawrence Kia, locate Nick Williams and he will take great care of you. The lifetime engine, transmission, and drivetrain warranty on new vehicles and pre-owned vehicles (2014 and newer under 80,000 miles) is also a huge plus about working with Lawrence Kia.

Sarah Binder

Marty Kane was absolutely AMAZING he made the entire process of purchasing my new car so easy and went above and beyond! Thank you so much marty

Edith Estrada

UNWILLING to negotiate price.. Argue over $300 I will NEVER deal with or purchase a vehicle from Lawrence Kia

Cheri Blake

Traded in our caravan for a nice used Honda and they did good by us. Love the new van 10/10 would go again.

Sandy Ragsdale

Zach helped us - he did a fantastic job and we enjoyed working with him!!

Ashley Hooser

We were really difficult customers, but they gave us the best deals and did their very best to get us a great car. The cars they showed us we're always far better than I expected. Chris Pena was super friendly!

Danielle Mebane

Nick, at Lawrence Kia, was amazing! I recently was in a wreck that totaled my car and have been dealing with the stress of working all of that out. Nick made my car buying experience easy and stress free. He was extremely patient with all of my fiance and I's questions and concerns. We are extremely happy with our new 2017 Ford Edge and will definitely be back for any future purchases!

Roy Smith

Went in to test drive a car and was helped out by Nick. Very friendly and helpful every step of the way. First experience here and loved it. I enjoyed the process because of how personable he was. Would recommend to anyone looking to purchase a vehicle.

Mindy Williams

Nick Williams was an absolute delight to work with! Nick and the Lawrence Kia team went above and beyond to find the car that checked all of our marks. Entire process was smooth and they were very accommodating!

Randee Kallas

Chris was awesome! He answered all of our questions and was super thorough getting us what we needed in a vehicle! We had an excellent experience with him at Lawrence Kia.

Wesley Cotten

Just a heads up, their online price is including a military discount, a financing through Kia incentive and an incentive to trade in a competitive brand vehicle. So if you are brand loyal and want to trade in a Kia you will actually have to pay more for the car. The salesman was pleasant and did cater to us. We did end up purchasing a vehicle and not our salesmans fault but it was the worst experience I have ever had purchasing a car just because the online price was deceiving. And then I was told “there is a disclaimer on our website warning you might not qualify for all incentives.” So you might need an attorney to help you purchase your car at Lawrence Kia because they work in the fine print. But they do have a good inventory and didn’t make us feel rushed. Kelly was pleasant to work with.

Cathy Edbrooke

1st visit, brought my moms Mitsubishi in for service as I googled and found out they were the closest dealer to me. Met by Darren and he asked me how i found out they were a Mitsubishi dealer, I let him know and it was a great experience. He stated they just got the franchise but he was very knowledgeable about the car. Quick service at a very fair price. Thanks

Rich Burnett

We bought our 2016 Ford Explorer yesterday. Kira Brown and everybody there were very friendly and did a great job in making everything work out in our best interest. Very happy. Thanks Kira!!