Reviews of Whitewater Motors, Inc. (Car Concessionaire)

Kyle Disher

I came in because I wanted to see Bobby. He is a good guy.

Jamie Heiland

Bad!!

Michele Schneider

Just purchased a Ram ProMaster van, and had an excellent experience. Very professional staff and we were treated with respect and courtesy. Would recommend this business to friends and family.

Valarie Murray

My car overheated, was told needed head gaskets and possibly new engine. Suggested Cronin for gaskets at $4000. Whitewater said they could put in new engine for $5600. My brother thought this all sounded wrong, went to his mechanic and nothing wrong with gaskets or engine. Fixed a leak for $562. Would not give any stars but wouldn’t let me post without it.

Steve Thieme

Awesome service!

Gina Boatright

These are the best mechanics and car lot in the area! Customer service is top notch and pricing is great. As a female that isn't mechanically inclined, I have NEVER felt duped.

Chris Totten

Very professional. Willing to work on a deal with you.

Bill Huellemeier

Have probably bought 15 vehicles from Whitewater motors looking at another. Will never buy a vehicle from anyone else. Best experience ever when buying a vehicle. Great service department too

Curtis Philpot

Recently purchased a very clean Ford C Max. Price was fair and salesman (Troy) was super helpful and a genuinely good guy. General Manager did the paperwork and I was out the door in a very short time . Car was clean with a full tank of gas and I was pleased with the decision and very satisfied with my experience. No wonder there were probably 6-10 other customers looking at and buying cars on a Tuesday night in Harrison, Indiana! I will definitely be back when I need another car!

Tim Burt

Took my daily beater here for diagnosis and repair. Ended up needing new front brakes; pads, hoses, rotors and calipers. Dropped before work and picked up after. They came highly recommended from friends and family. They did not disappoint. Think I found my new mechanic. I'll be sure to look them up next time I'm car shopping as well.

Chris Hopper

My local dealership refused to acknowledge there was a problem with my van. Whitewater Motors Service department offered to take a look. They not only diagnosed the problem, but were able to fix it in a short time period!! Friendly, knowledgeable, honest, and TRUSTWORTHY staff!! I will continue going back for all my service work from here on out!!

Ava Reese

I've bought about every vehicle I've owned here, always a great team!

Steven Giordano

Great staff helped me out so much would recommend for everyone they treat you right here

Shelly Walker

Excellent experience! The salesman and staff went above and beyond to help me purchase a car. Very courteous, respectful and I highly recommend this business for your next vehicle purchase.

Dianne Hoffman

Toby is the best, so glad he's where he's at with Whitewater Motors

RUTHANN DOWNARD

Excellent service. Friendly staff

Kevin Harbin

Great customer service! Will definitely be back for service and future purchases.

Glenna Bortlein

Comfortable waiting area. Friendly staff.

Joe Yunger

Excellent customer service in both car sales and car repair. Both a car and repaired another on the same visit and was met with good, honest people and good prices.

Rick Lemmel

Consistently fair and reasonable while providing quality service in both sales and service. Will continue to have them be my go to establishment for my automotive needs.

Dan H

I will describe my situation as best as I can for all who see this and are interested in this dealership. After researching the car I was interested in online I took a leap and decided to visit this dealership since this was my first used car buying experience I tried to learn as much as I could about the vehicle I was interested in. Upon arrival I was greeted by a salesman named Steve who I previously talked to on the phone about the vehicle I was interested in, he was considerate and polite (typical of any sales person). But when asking detailed questions about the vehicle, his answers were vague and had no vehicle knowledge what so ever, which doesn't make much sense in my opinion. I clearly and repeatedly asked questions about mechanical problems and if the vehicle had any check engine light faults or any other diagnostic issues, which he replied no. Due to my engineering background I took the liberty to run an OBD scanner on the vehicle and found a pending stored fault code pertaining to the emissions system (pending as in the fault code is intermittent and will not always be illuminated on the dash). After discovering this I promptly asked Steve about it which in reply told me that it was a known issue and would happily take it to a chevy dealer to have it worked on. That was my first suspicion and felt that this was "swept under the rug" but I gave the benefit of the doubt since the issue was minor and I really was interested in the vehicle. To fast forward the story after the vehicle was purchased, THE DAY IT WAS DROVE OFF THE LOT, I noticed that when shifting into 5th gear (manual transmission) at low RPM shifts the result would be slight grinding, popping out of gear at times. Which immediately put me on alert because during the test drives I did not notice the issue. After a couple weeks of contacting and diagnosing potential issues with other more experienced individuals it was concluded that the likely cause was a bad 5/6 synchronizer in the transmission. At which point I contacted Steve and thats when the wild goose chase began. I spend the next 3-4 weeks calling explaining the situation only to be told "Ill call you back later/tomorrow/ect." And which would result in me having to always call back until finally I was told to just bring the car back to the "dealers mechanic" which just told me that it could be taken to a machine shop to get the transmission fixed. At this point I was tired, frustrated, spend alot of time and resources trying to find out the issue, when the whole time I felt like the problem was "swept under the rug" For the buyer to have to deal with. I finally went above Steve after being fed up with speaking with this individual, it just seemed like once you payed for the car there would be no assistance after that. I got a hold of Chris Williams the GM at this dealer, explained my story, and also mentioned that I found and scheduled an appointment with a specialist who was also a licensed dealer of the transmission in my vehicle. After another couple thousand in repairs the vehicle was shifting like new and the way it should be. I sadly was only refunded 50% of the repair costs when I strongly felt it was the dealers job to pay for all of it, due to the fact that it was a CONFIRMED pre-existing condition when I bought the vehicle. However, I wont rant to much about this, I love the car though after all of it, runs and drives great, but overall about this story is I just didn't feel treated fairly after all the work I had to do on my part to get the ball rolling on the vehicle repairs. I wont lie though I perhaps should have done a better job at inspecting the transmission during the test drive but I really thought I could have been treated much better and fairly. In conclusion I really love the car now that is have been fixed but I cant personally recommend this place so shop here at your own will, inspect the vehicles THOROUGHLY, you do not want to have to go through the hassle I had to.

Charles Perkins

They r great people

Frankee Banaga

Took our car in for an oil change. Got in right at our appointment time, and took only about 20 minutes. They informed us about other issues with the vehicle (headlight out, which we knew), but did not pressure for an immediate fix. It was a blessing that despite us telling them that we would take care of it ourselves, they went ahead and replaced the light without charge. We are very appreciative, and they have earned our repeat business.

80sforever lol

Have purchased a few vehicles there, staff is always friendly and a great selection of quality used vehicles. Chris and his team are always top nothch. I would certianly recommend them to everyone!

Mike Guilfoyle

Great service, great deal

Chris Gillespie

I really appreciate and thank Bob for everything he did for me on my knew Chrysler. I had a very good experience with Whitewater motors. I will definitely recommend people to go there. Thank you very much!!!

Fred Engelhardt

Has to be one of my best service depth. Great work.

Squirrty Pie

I'm new to the area and was referred by a friend. Needed a tire serviced, but the service department had already closed. The gentleman who came out to help me was polite; and also very kind in referring me to shops with later closings.

Tom Scott

Top notch experience start to finish. I highly recommend

Nicole T

The best car buying experiences that I have ever had.. The sales men where all very helpful and friendly answered all the question that I had about the F-150 I was buying. Will definitely be telling my family and friends to shop at Whitewater.

Kristen Plogman

I came here today looking for a specific car which they unfortunately no longer had. Instead, the staff helped me find a car I was even more in love with than the one I initially came for. I drove 50 minutes to come to this dealership and would again in a heartbeat. Gary, Bobby, and Toby were very helpful, professional, and made me even more excited for my new car. Highly recommend for anyone looking for a new vehicle. I will definetly be back in the future. Thanks again!

Jason Messmore

They do an amazing job there! They treat you right!!

DRP SW Ohio

Good deal on an alignment. Nice service shop and waiting area. Cable tv and candy for kids.

Laura Kinnett

Have been dealing with Whitewater Motors for over 20 years. Last night just purchased my 12th car from them, not counting my daughter's. Steve is great (as is all the staff). Two of my best girlfriends have also purchased from them and will again in the future. They are honest and you can always find what you are looking for. Keep it up Whitewater Motors. Both of my daughters are car shopping and staying with Steve at WWM. Then to bring Toby to the maintenance department is just icing on the cake. Will never go anywhere else!

Stefanie Young

Great service!

Robby White

Service department is great

Lynne Whitaker

I had a great experience with Miami Whitewater Motors. I had no idea what I wanted for my next car. They had a very nice selection to choose from. I test drove several and Jim was very patient. When I finally decided what I wanted - they were so helpful. I was able to have the car checked by my mechanic. They got me better financing than I could get thru my own bank. Bobby had everything ready, so signing for the car was a quick process. I would highly recommend them to anyone looking for a used vehicle.

Larry Digiovenale

You can't find a finer bunch of people to buy a car from then Whitewater Motors. I personally I'm very happy that I did business with them. I think everybody should go to Whitewater Motors. It's the place to go if you want to be treated right and fair. Larry DiGiovenale

Joyce Wheeler

Great service at a great price

Bobby Baccalieri

I've bought two vehicles from White Water, both times I was very pleased with the whole process. The staff very friendly, never pushy. Which is a big deal to someone like me that knows what they like and want. They offer a great selection of nice, newer vehicles and their prices are tough to beat! If you're in the market for a new ride, check them out. You won't be disappointed!

Jennifer Prekaiski

My husband Recently purchased a SUV as a surprise .. they went beyond to make sure the vehicle was in top quality. I would buy from them again. The staff was great.

Jennifer Casey

Helpful and honest. Can't beat that. Customers for life.

Bambi Davis

Tobey woolwine great for customer service and prices very reasonable thanksTobey

Chris Debo

It was time for a new truck, so I went back to Whitewater Motors. They have a new location (just west down 52) which is nice and spacious. I found a nice clean truck. Bobby processed the sale and he was very nice. The entire process was smooth and efficient. I have bought there before and I will buy there again. I recommend everyone to check out Whitewater Motors the next time you are looking for a new ride.

Terry Hammel

Great service and very personal with customers

Ethan Burkhart

I have bought my 2 last cars from Whitewater Motors and both experiences have been great. I would highly recommend Whitewater Motors!

Joel Plumley

Great cars and great service. Most of all wonderful customer service!

Brooklyn Muterspaw

Cars are in great shape. Wish prices were in the vehicles.

Sarah Quinlan

We have purchased two vehicles so far from Whitewater Motor. We were very pleased with both of our purchases! We never felt uncomfortable or like we were being pressured into buying and the entire staff was very friendly! We also take both of our vehicles to Whitewater Motor for service. Not only do they get us right in but they also have us in and out within a reasonable amount of time. Just one of the many positive experiences we have had dealing with Whitewater Motor. The Kia I purchased from them is still under warranty. My back up camera began only working half of the time. I immediately called Tobey in the service dept. and asked if he could take a look at it and fix it. Since my car is under warranty, he suggested I take it to a Kia dealer since that route would be free. I made an appointment with the Kia dealer and they stated I would have to wait 2-3 hours for the camera to be fixed and wouldn’t offer me a car to drive, but told me I would need to wait while the job was completed. So Whitewater Motor arranged for someone to take my car to the Kia dealer for me and gave me a car to drive while my car got fixed! Now that’s great service. It’s so refreshing to find a dealership willing to go above and beyond for their customers. I truly feel they will do anything they can to make sure you are satisfied. Great atmosphere, great people, great experience. I would highly recommend everyone go to WWM for all their vehicle wants or needs and experience the top notch service this dealership gives to all of its customers!

Mona Fricker

There’s a reason we have been buying our cars at Whitewater Motors for years - great deals and service!

Matt Helferich

White Water Motors is the only place I go to buy a car, for many reasons: 1. No hassle 2. We're always treated like family 3. Their sales team always knows what car is best for my family and me. 4. Steve and Bob are always true gentlemen and I appreciate their hospitality and advice. 5. I've never had one problem with any cars/trucks/SUVs we've purchased the past 18 years with WWM. Big thanks to everyone at White Water Motors!

Nathan Stroud

Wouldn't look anywhere else for all my car needs. From getting a used car, to getting my current car fixed they are all great to deal with! The service department is amazing there and keeps me coming back. Toby is one of a kind and very helpful on an issues I have had. Look forward to future business here!

Paul C

Troy was very nice and helpful. I don't think I have bought a car before and was out that fast. If you are interested in a car, truck or SUV please see Troy at White Water Motors LLC and you won't be disappointed!

Randy Schierberg

Friendly service. Good prices on low mileage pre-owned vehicles

Brian Lillis

Great people, they really take care of you!

tonia true

I love this place

Jason Harvey

The crew at Whitewater is the best. We have bought our last 3 or 4 cars from them and they always take top notch care of us! They have a great selection and if they don't have what you are looking for, they helped us find exactly what we wanted. We have been very happy and I don't foresee us going anywhere else to buy a car in the future! The services guys rock as well - you won't find a better group to take care of your vehicle needs!

Victor Burkhart

After several issues following the delivery of our vehicle, I wanted to follow-up on my original review and commend Chris for taking care of things in a polite and expeditious manner. I appreciate the willingness to make things right and the concern for their reputation. Nice Job.

Michelle I

Very friendly and trustworthy! My check engine light came on and the mechanic read the code. He gave me the price to fix what was wrong, but also said it doesn't affect the van at all. We are at the point of do we fix things on the van or get a new one? (It almost has 200,000 miles on it) It's very refreshing to have an honest answer instead of other companys that will lie to you just to get your money. We have found our mechanics for life at Whitewater Motors!

Glenn Stone

Best pre-owned dealership there is. PERIOD. The sales and service staff are friendly, knowledgeable and go out of their way to meet your needs. Whitewater motors is the ONLY place my family goes when it's time for a "like new" vehicle. I HIGHLY RECOMMEND you stop in and see for yourself. Just as we are in my family, you'll be a lifelong Whitewater customer.

Greg Brown

My family has bought 3 cars here and we haven't had any issues with anything... The staff will work with you on anything you need to make sure you're 100% satisfied... If you're going to look for a car you should definitely stop in here and look around before you jump into buying anywhere else!

Laura McManus

I went to Whitewater Motors because people are always raving on them. They wanted almost $800 for a new exhaust. I had a quote from another place for 2 mufflers for @$300. When I questioned Whitewater, he told me his tech couldn't weld the leak so they were just going to replace it all. The HONEST thing they should have done was to tell me to take it to muffler shop because they can't do it. They tried ripping me off $500 because they didnt have the right skill sets. Won't go there again.

Michael Westrich

A very honest service shop!! Hard to come by nowadays but this is one of em

Lori Stephens

I needed a good, reliable car for my new job. I found some very clean, nice-looking, low mileage cars on the Whitewater Motors website and called to ask about financing. We were worried because we have some dings on our credit. After talking with our salesman, Bob, we decided to test drive a few cars. We actually live about an hour and 15 minutes away from the dealership, so we looked at similar models close to us before making the trip. The trip was worth it! We were greeted kindly and talked to like we were friends, not just customers. Bob helped us look at the cars we wanted to rather than trying to push any of the cars on the lot on us. He suggested we test drive whatever we wanted to, so I picked a Chevrolet Trax LTZ that caught my eye online. It was so clean you wouldn't know that anyone had ever driven it. I noticed that about the other vehicles I checked out as well. They are very clean and detailed. When we decided on the Chevrolet Trax, we sat and talked to Bob, who walked us through getting approved. Even though we thought it would be very difficult to get approved (based on previous attempts and credit history), Bob got us approved by two different lenders within just a few minutes! Bob is a genuine person and even hugged me as we left. It was a very sincere experience and I appreciated all of the help Bob gave us in the buying process. We also walked through the financial paperwork with another person, Bobby. Bobby was also a kind person with a likeable personality. He made the paperwork (usually tedious) very easy and quick. He helped get our rate down a few points, too! Bobby explained the information quickly and clearly. While offering extended warranties and gap insurance, he was not pushy or overbearing. He was informative and helpful in our decision making. We opted for gap insurance, but not the extended warranty. That decision was respected and we finished up the paperwork after that. It was a much more efficient experience than I've had in dealerships. I would highly recommend visiting the West Harrison, Indiana dealership of Whitewater Motors. Even if you live a long distance away, it's worth the drive. The vehicles were clean and high quality with low mileage, the atmosphere was professional, and the people in sales and finance were not pushy and were actually very pleasant! I'm so excited to have a good, quality car to start my new job!

Tim Owen

Couldn’t ask for better folks. First experience.

Michelle Collins

Service center is fantastic! Fast, friendly! Would recommend to everyone

Paul Newman

I have bought alot of cars in my time, and have gotten to know alot of people, and i must say Chirs Williams is one of the best, i understand he is the G M there and belive me i and all the people i know will do buissness with Whitewater from here on out, I look forward to getting there soon.If his sales people are any reflection of him, then i know i can expect great service.

Angela Billman

Good service fair price

MarvelPrincess Andresen

My Husband's Grandparents have been taking Their vehicles here for a very long time. The employees have got to be The Most Nicest, Most Friendliest, Helpful employees I have ever seen at an establishment. I recommend Them with the all the time to people.

Rita Werner

Great service.

Jess A

My family and I have been coming to whitewater motors for decades. They have an amazing staff with talented, heart felt service station. They have a great quality of vehicles, for a cost that everyone can afford.

Paul Anderson

Buyer Beware

Judi Borne

Awesome group of guys! Jason took excellent care of us. We will be oing back. I highly recommend this place.

Dalton O.

Very friendly staff, process for buying a used car was as painless as it could be. Got everything finished up pretty quickly with everyone being as knowledgeable as they were. Didnt try to pressure me into anything and they negotiate fairly in my opinion. Would recommend you check them out if you want a hassle free experience buying a car.

Jennifer Leurck

I wouldn't take my car anywhere else!

Jan Hamer

Whitewater Motors has been wonderful from just looking at cars to purchasing and after purchase care. The salesmen were not pushy but very patient. Gary found us a better deal with financing than we expected. Bob also helped with our purchase and everything was done quickly and professionally. Absolutely no complaints with this dealership! Best of all we found the perfect car for us! Thank you!

Jamie Ollerdisse

Very friendly, honest and helpful. Highly recommended!

Shannon Henschen

I can't say enough how AMAZING the service is at Whitewater Motors. They go way above and beyond for their customers and treat them like family! We have done business with them for years and will not do business with anyone else. The whole Whitewater crew is incredible but Bobby Ferguson & Jim Treble stop at nothing to help their customers get what they need!!!!!

Judge Dawn Gentry

What an amazing car buying experience. Everyone was kind and friendly. There were no hard sales pushes. I really appreciate the special attention given to me. They made me feel like I was buying a car from a friend. Thanks for all your hard work!!!

Christian Tracy

Our family has purchased multiple cars from Whitewater and each time we have had an excellent experience in both sales and service! Our family highly recommends Whitewater Motors for their professionalism and experience.

Jason H.

It comes that time when the wife needed a new car to haul the kids around to and from dance, soccer, Girl Scouts, school, swimming, cooking classes, tutoring, and probably a few I don't know about. So we stopped into Whitewater Motors since we bought our previous car from them before, there new location is very nice had a place for our kids to sit and play on there iPads with wifi which entertained them while we looked at cars. My wife wanted a SUV since that is what she had before, I wanted to get her a minivan since their cheaper, better gas mileage, and more practical for a family with kids and we have no need for all wheel/4 wheel drive as we live in the south now. Picked up a 2014 Town and Country loaded: leather, heated seats front and back, heated steering wheel, entertainment for the kids, and tons of safety features for a great price. The sales staff was very helpful and not pushy at all which is a requirement for when I buy anything I don't play that game. They figured out all the sales tax stuff and everything I need to register the car in North Carolina which is a lot different that hear in the Midwest. All in all it was a great buying experience and my lovely wife loves her minivan which she said years before would never happen!

Amendous .

Very warm, welcoming, and patient individuals. Always felt like I was the first priority while I was there. They maintain the perfect balance between professionalism and friendliness.

Chant du Coeur

Great service, love Whitewater Motors!

Tammie Neace

Was a good place to get a motor vehicle at a fair price that was road ready, but our most recent purchase has been a total let down. It took a week to just be able to take it home on the way home check engine light came back on A/C started blowing hot air noticed a drywall screw on the oil dip stick and when it was connected to a diagnostic machine the check engine light that we were told was just "gasket" around the gas insert opening was really a whole lot more. So not even 24 hours after driving it off the lot it's back at the dealership in the garage area, they were kind enough to give us a loaner car to drive until fixed "tomorrow for pickup" (believe it when comes true) kicker the car loaned to us was the car we attempted to buy before signing papers on the train wreck we bought issue was price of that car kept changing from car salesman and fiance department. Suggest buyers beware.

connie acra

Whitewater Motors has excellent customer service and follow through. Just stop down or give them a call to get the process of buying a car started and you will be happy you did. The service department is also excellent and timely.

TheSGTcinema .

Very rude salesman highest market value on cars even when there not in excellent shape

Jeff Bond

Awesome

Amanda Spangler

Had a wonderful experiencing purchasing my first car on my own here! Thanks for the smooth process !

Patrick Schiller

Excellent place to buy a vehicle, The sales staff is very friendly and knowledgeable. My family and I have Purchased 6 Vehicles from this dealership and will continue to be lifelong customers.

Jerry Short

Deal with the Best

Cheryl Hampton

These guys are the best! Gary was very patient with all of my test-driving, and I never felt pressured. They went above and beyond to get me great financing options and the entire process was friendly and smooth. I drove away in the exact car I had been searching months for, and Gary was very accommodating with the few minor fixes I requested. We were referred to Whitewater Motors by a family that has purchased 3 cars from this group and now I can see why. We will definitely be back!

Toby Witt

Lots of low mileage cars at moderate prices. Most of the cars are likely past rental cars.

Sam Hatfield

The service I received at Whitewater Motors was bar none the most peerless example of professionalism I have ever experienced as a consumer. Everyone greeted me and gave me their name. I was given a tour of the facility by the GM, who was smart and passionate about his business. The actual transaction was quick and efficient and the product was top notch. I would recommend no one else besides Whitewater Motors to anyone for their used car needs. They have met and exceeded every standard one could expect.

imnety .

Purchased a 1997 Ford Ranger, waaaaaay back in 2001. Before the internet was the internet of today. Excellent vehicle, and Steve Witko was very easy to deal with! Just traded in the Ranger this week (February 2017), that is the kind of quality vehicles they provide. If I hadn't moved to the East Coast, I'd have come back for another vehicle!

Emily Redd

I'm so so so happy with going to Whitewater Motors! They're amazing & will give you a great car for a fair price