Reviews of Ray Skillman Southside Buick GMC (Car Concessionaire)

Susan Price

Took my brand new Buick in for its 1st oil change and tire rotation. The work was done properly and my vehicle got a complimentary wash. The problem was it took 2 hours! I can understand it taking awhile if I had just dropped in but I had a 10 AM appointment. They apologized but spending 2 hours in the waiting area was not in my schedule.

Mary Harris

30 minutes stop , fixed a vacuum hose that had come off.

John Givens

Nice people, clean place. These people take pride in their work.

Stanley Thomas

Never had a auto dealer get me a deal that was perfect for me and do it as quick . This is the second vehicle I've bought at Ray Skillman GMC Buick in the last 3 years . My salesman was Derrick Stogner . Stop in and see Derrick and I know you'll leave in your new car or truck a happy camper

Linda Highbaugh

The shop guys were fabulous - the most honest, thorough service I have ever received ever, anywhere at a dealer. Highly recommend. No BS, just the facts, no fluff charges.

Cheryl Johnson

Jamie Smith was very excellent in explaining what was wrong with my vehicle. He gave me a choice to fix it or not fix it. That's a delight in this world because most people take advantage of you. Thank you for a meaningful experience even though I really didn't want to spend money but with these roads we have today I had no choice!

Jo Fulton

Recently divorced, I was stuck with a vehicle that had a hefty payment, with years and mileage that I feared would lead to $$ repairs I couldn't afford! I also have a 140 Bull Mastiff, Max, that I take almost everyplace with me. I needed something that 'fit' us, a new vehicle with a great warranty, hoped to drop my payment, but wasn't sure I could get financing. Needless to say I was shocked to hear I could have it all! I could not have been treated better, and so was Max! Duane contacted me and invited me to come test drive an Outlander Sport, and told me to bring Max! When we arrived, Alex was waiting for us and I could not believe how nice they were and how great they treated Max! They made us feel right at home! Doug made financing easy and fast . . . he even let me bring Max to the signing! I have never felt so comfortable buying a car! It was truly the best and most personable car buying experience I have ever had! Thank you all for helping me out! We'll be back!

Jack Harrell

Expensive today

M W51

Service Tech (Matt) was very knowledgeable and went above and beyond to make sure we knew the exact process, how long it would take, and the cost. The Service Manager (Jamie) personally checked that we were being taken care of and inspected what had been done to ensure we were satisfied. Overall great experience and will definitely be back and refer to our family and friends.

Shaun Edmunds

Had the transmission replaced on my 2016 GMC sierra elevation (there went the tax return) I've put 100 000 miles on it last year using it for work and its been a great fuelefficient comfortable ride. Jim Worden was great keeping in touch with me communicating the progress of repairs and making other arrangement by email text or phone while I was continuing working across country. Class A service on his part and I will gladly return with other maintenance needs! Thank You!

kasandra hardin

Exceptional customer service and great waiting room!

Edward Hornaday

All dealerships have frustrating elements but Skillman South Side is comfortable and pleasant. They do their best to accommodate all your needs.

Curtis Sizemore

DJ McGuire has went above and beyond to help us get in a vehicle even when the lender backed out after us having the vehicle over a month he still got us in something with a very bad credit score he is by far the best salesman I have ever worked with and I would recommend anyone to him

Pam Mattingly

Our experience as always was wonderful! Amy and all of the technicians are helpful and knowledgeable.

Eric Bell

Good deal! Good job. Quick experience. What I was after.

Gary Martin

Excellent service !

Tony Pond

Was give great service. Every one there made sureI was welcomed

Mike Denton

Everything was professional, from the welcome to the review of my vehicle's systems, to the waiting room and the economical price. A great experience.

Marland Pittman

The future has arrived. New scanning equipment makes registration and diagnosis quick and easy.

Dawnyon Turner

Everyone is always very friendly and happy to help. I feel my car is in good hands.

Jason Peters

Too bad it started out good and it's gotten worse because of horrible service since I purchased a used car from them! Car is fine but when I bought the car they forgot to get my second key fob which they left at another dealership further down the road a mile or two. Said I'd get it in the mail in a week or two at the most.........3 months later nothing! I've contacted them 4 times leaving messages to both the salesman and the front desk. I do not look forward to going in since I live north of Indy but I'm not happy with the lousy service!! I want to talk with the top along with my salesman and the front desk person. I think I was patient but now I'm irritated! Do not buy a car from any Ray Skillman if this is how they treat customers! Plenty of other places to buy a car from new or used.

Dave Bagnall

I am far overdue giving feedback on Ray Skillman. I bought my truck new here several years ago, and Jeremy was the car salesman we all want. He helped me find exactly what I wanted without any pressure or greasiness. Now I go back for all my service because of friendly and professional people like Amy in the service department. The experience here is exactly what you would hope for from a dealership!

Suzi Dilley

the staff is so polite and caring they take care of my needs as quick as possible and I love the free donuts and coffee also the nice waiting area

dawn Henderson

Great experience

McKenna Morris

The customer service here is the best. John Phillips, Kyler Castro, and many others were very helpful. They gave me the best deal possible and were very attentive and helped me find the perfect car!

Seth Brethauer

I love my new truck, Jason Clark is an excellent salesman! I just had my first oil change and the service department is very efficient. I have had very good experiences here and would absolutely recommend coming here to purchase a vehicle.

The Smith’s

Great place to buy/service your vehicle!

Brad Greenwell

Shayne was an excellent salesman and I really appreciated all of his help in getting my wife and I into our new Chrysler 300. Shayne wasn't only great though the whole dealership pretty much blew me away with their friendliness and willingness to help out. From the receptionist to the other salesmen everyone was kind and courteous. I have never had this good of an experience at an auto dealership and I have purchased a lot of cars. Chris Fischer and Greg Puckett are just a couple of the other people that I talked to at the dealership and they were very pleasant and helpful in making the experience great. I will definitely come to Ray Skillman first in the future to buy vehicles. The courteousness as well as the selection of vehicles is second to none. I have already told many people about how great the experience was and I plan to continue to spread the goodwill toward Ray Skillman. My wife and I love our new car and wanted to say thanks to Shayne Payton as well as everyone else at Ray Skillman-(8424 US Hwy 31 South in Indianapolis). Thank you so much for all of your help! A very happy customer!

Les Hedrick

Never fix the problem the first time! Always coming back and wait! This time no rental like I was told from the phone conversation yesterday! Here I'm waiting again when I have a meeting I'm missing!

Marty

I have personally always received fantastic service here! Great care given to customers. Clean facility and care given to customer vehicles. Great place and personnel / staff!

Jayne Wildey

Roy Potter was my Service Writer. He was very thorough and made sure I understood everything as well as making sure he answered all my questions. Highly recommend this location!

Eileen Stinson

Got me in right away. I waited on it and was out of there in an hour and a half. Jim Worden was helpful and very friendly. Made dealing with the issue a lot easier. Waiting area is nice and comfortable. Thanks, I will return for service if needed.

Kevin Lavery

Amy is the best! She is very helpful and knowledgeable. All of our problems were fixed in a timely manner, and Amy provided updates throughout the process.

Ray Wensits

The only negative comment was with communication. My car was in for routine maintenance. I was there at the appointed time yet it still took an hour and a half to perform an oil change. I also needed some alignment work done and that took another half hour. I would have appreciated someone giving me an update as to what was happening with my vehicle. All in all, the visit took over two hours to complete.

Judy Boyle

Great service and friendly experienced staff.

Angela Williams

Very friendly sales reps! Listened to what i was looking for an found what i was able to afford an take home! Thank you for the wonderful truck!

joy harville

I can't say enough about how awesome this dealership is! Would definitely refer buyers. They went out of their way to ensure I got the vehicle I wanted with great financing

John Noe

Was told the car would be washed and it wasn't. Found out from a nice man that the car wash was broken. Took a long time for just an oil change.

Dave Stringer

I was greeted politely and professionally the answered all my questions they range for service for my car the end of the week cuz I got time and that's when they're open because of the program I have the rental car waiting for me great service great businessman Ray Skillman and I encourage everybody to use their dealerships.

Charles Reeves

I was very disappointed with my recent visit to Ray Skillman GMC. I was hoping to upgrade my vehicle but instead of negotiating in a professional manner with my trade in (which I received a lot more from another dealership) the sales staff tried to sale a vehicle with hail damage and informed me to claim it on my insurance during next major storm. Truly unprofessional but I guess Greed/$$$ is more important than the client. Have a wonderful day

Kraig Calhoon

Alec Jordan and Andrew Hart are the best! Skillman is the only place to shop for your next auto purchase!

Kristine Brannock

I had a great experience with Clay Williamson and with this Kia dealership. I spoke with Clay before going there and he had the vehicles I was interested in waiting for me to test drive. He is knowledgeable about performance and really worked with me to get what I wanted. He's high-energy, low pressure, and fun. Doug really worked hard on finding the best financing option for me. This is the second vehicle I've purchased from this dealership and I'll go back the next time I need a new car. It's worth the 30+ minute drive for me.

Ronald Susemichel

Not much to say. Just had a simple tire rotation, but got a free car wash with it!

HOAR Reviews

"Refer a customer to us and we will pay you $100 per referral". LIE I referred 3 people and when I called to collect the money they told me they couldn't do it and hung up on me! IM GOING TO SELL THEIR POS CAR AND GOING BACK TO FORD

casey g

Ray Skillman Buick and GMC is amazing! I went in for help with purchasing a vehicle. Colt Key, Jason Clarke, Jake Merril, Tyler Miller, were the employee’s that bent over backwards to help make this transaction possible. Colt Key is the General Manager of this location and is the most professional, good hearted man I have ever done business with. Its very rare to have so many people fighting for an approval for you and these guys will! I have awful credit and to find a lender to approve me is very difficult but Colt made it happen! I will do my best to send people to you guys as well. Thank you so much; you are a blessing!!

Jennifer Hephner

My services were quick, efficient and wonderful. Charles Gill is amazing - very friendly, thorough and a great smiling face on the team. Not to mention the reception area is awesome! Who else offers great beverages, pastries and lounge areas like Ray Skillman?! Thanks for such a great experience and for taking care of my vehicle!

Karen Munson

Excellent service, everyone very pleasant and welcoming. The customer lounge was a dream. Extremely comfortable and nice variety of snacks and drinks. Work stations available along with comfy chairs and 3 or more T.V.s

JAKE ELWOOD

thought they could be more friendly and not just act like going thru the motions should make you feel wanted not money grabbing

Kristi Bennett

I was beyond impressed with this service visit. Each person I encountered was over the top helpful and friendly. Love this place!

butch rhorer

Service department has treated my great for 3 years now.

April Phillips

Kyler, Allen, Robert And Kendrick were awesome. They are down to earth and funny. Great guys to do business with!

Bob Miller

You do a great job of keeping me informed of items that need to be taken care of before they become big problems.

Ella Davis

quick service, wonderful one time price on oil change

David Lasiter

Great experience. Thanks Greg Puckett.

Vivian Mullinax

Five star treatment from start to finish. Alec Jordan (salesman) and Jerrod Stevenson (finance manager) went above and beyond our expectations to get us into a vehicle. They stuck to their word through the whole process and were very accommodating. We will definitely be a return customer. I highly recommend this dealership and Alec Jordan!

mer jeff

Dalton was amazing and knowledgeable. If he’s around ask for him!!!

1956gma .

My vehicle had to be towed into the shop and upon arrival, I was greeted pleasantly and the work was completed in a timely fashion

Eric Freeman

Bad experience

N

Alright where do I start. Well let's see I bought my truck with them 3 years ago and the experience was amazing. Ok, so we decided to go with them again to trade in my truck I bought from them for a newer one. The first guy I had acted as though he didnt want to sell me a vehicle and never would give me a price on my truck I wanted to trade in. Also a while we were doing that we were having them work on my truck and let me say this the guy I was dealing with was the worst. He just kept calling us telling us something else had broke while they were fixing it. And one of the time he hung up on me cause he didnt like that I was wondering why they sold me a warranty that wasnt even for my truck. Then when I showed up to get the truck he wasnt even there. When I was driving the truck home they hadn't even fixed the problem at all. So what the heck were they doing for over a week with my truck. I DO NOT RECOMMEND Ray Stillman GMC Southside to anyone. This has been the worst experience I have ever had and will be the last time I ever go back. I'm taking my business to Columbus Chevrolet.

Donald Kelley

We love Ray Skillman. They are always professional and kind. Very efficient and keeps us informed. Matt did a great job!

Kathleen Hetzler

Excellent service, friendly staff, and my car is always returned in good condition. Amy Miller is so wonderful to work with. She explains everything, cares for her guests, and just goes beyond being a service agent!

Bobby Cobb

Great place and the guys are super cool!! Shout out to Andrew, Alec, and Branford and Finance Ben. We bought our 2015 GMC Sierra last week. Was a great experience and will definitely buy our next vehicle here. Thanks guys Bobby & Kraig

Joshua Julian

I brought my car in to have an oil change and the battery changed. I was told that it would cost $155 when I dropped off the vehicle. It seemed low, but I who was I to argue that point? So, I left my car with them. Mind you, the car is running again, so there’s that. They got that much done. Unfortunately, the very next day when I picked it up, that price had magically changed to $351. Now, I understand that when I’m told “approximately $155,” that means there’s room for it to go up. I get it. However, there is no reason that such a simple service job should go up $196 overnight. To make matters worse, the cashier called over three other people to “try to explain the bill” to me. Girl...I’m not an idiot. I can read an invoice. What I cannot do, is recommend that anyone use this establishment’s service department. Unless, of course, you enjoy paying far more than you were quoted. Needless to say, Mr. Skillman has lost my business in the future. Of course, they won’t notice my absence, but I’ll be much happier not being swindled.

Danny Shepherd

Great sales staff. Traded car i bought through them, waiting on a GAP refund. Was just told policy canceled on 8/14. Could be 4 to 6 weeks to get my refund. But they would try by end of the week? Was also told they faxed/emailed paper work to company. Nine days afterwards,called AG, they had never received paperwork. I emailed paperwork myself.

Timothy Pender

The repairs done to our 2012 GMC Terrain were very costly, but because we purchased an extended warranty when we bought the vehicle, all we had to pay was a $100 deductible. We did, however, have to rent a vehicle because we were told there were no courtesy loaners available. This was at a cost of $255.00 for the three days we didn't have our car.

Jinny Blakley

Lots of people there still did all of my work in an hour!

Niki R

Always a great experience!

Dorothy Morgan

I love Ray Skillman, keep up the good work.

Gregory Houchin

Amy and staff in the service dept are top notch. Definitely a dealership that all others should model.

Dennis Brewer

This is one of the best auto dealers in Indiana and then add the supreme service department, wow!

Kim Downing

Very professional, efficient, and clean. Best dealership every

Jamie Billings

Replaced my tail light in no time

KYLA HAIRSTON

I worked with Josh Sterrett who was beyond great to work with. Josh helped me through the entire buying process and answered every question I had. I will be working with him again in the future along with recommending my family and friends to go see him as well. Thank you sooo much Josh!!!!

Anthony Johnson

I drove this morning from Danville Indiana to Greenwood for my first oil change had a great time there

Jackie Markey

They were great!! Zeph Boand and the whole team. Highly recommended!!!

Kellie Crow

We were greeted by Dylan who showed us around to a few trucks I was interested in, and he was very nice and helpful helping me pick out the perfect truck for me. He was very knowledgeable about the features of the truck I picked, and was very professional. Inside, David Brown worked with me on finalizing the deal. (thanks for haggling with me David, it was fun), and he also was very nice, and professional. They were both extremely polite, and both have a great sense of humor, and made me feel very comfortable. I am very VERY happy with my new (used) truck, and will definitely recommend Ray Skillman GMC truck Inc. to everyone I know, and will definitely tell them to look up Dylan and David! Also Ken was awesome as well! Made purchasing the truck a joy. Thanks again guys! You guys are the best!

Jan Lux

We always get great service!! Will not go anywhere else!!

lynn f

from your extremly poor web site ,i don't see how you are able to sell anything !!!

Cassandra Newcomb

I brought in a 2017 Acadia last fall to have items under warranty looked at. I purchased a part and was told they would call me within a week when it arrived, as well as, to schedule an appointment for my wheels. Several months later, I’ve followed up with them on my part and was told they can’t locate it, but someone will call me the next day. I’ve yet to get a phone call for the purchased part, to schedule the warranty on my wheels, or even an apology. This is a clear example of theft. They took my money without a part or service in return. As I heard the servicemen say during my appointment, it’s all about numbers. They service hundreds of people a day. They obviously do not care about customer service, which is a shame for them. Little did they know, we were about to purchase another new vehicle, but due to this, we took our business elsewhere.

Russell Grafe

Asking Way more that the vehicles are worth...RIP offs...wont give u fair offer for your trade in...wont go or recommend them to anyone...

Sarah Winchester

I really love going there not only do they a variety of cars and trucks but the people are very friendly

Curtis Lipe

Called for an appointment for an oil change and tire rotation. Told me to bring it in. Only took 40 min.

M Clark

Great place and staff. Mike Larsh is awesome.

Farm Edmondson

I scheduled an appointment online for an oil change/tire rotation. There were several options available. When I arrived I was promptly greeted. The check-in process was quick and I was invited to wait in the customer lounge. I hadn't been there in awhile and was quite impressed with the changes they had made to the lounge. The chairs were comfy, there were plenty of phone charging ports around, and they offered snacks and drinks for the waiting customers. They had me in and out within an hour-and they washed my car for free!

THOMAS SLEMONS

Outstanding customer service. Been a customer for over 20 years. Best dealership ever used.

John Sutherlin

Showed up when they opened without an appointment for an oil change. They got me in and out quickly, everybody was friendly and helpful. I am very satisfied with my experience.

Roger Colter

OLF and tire rotation completed as requested

Angila Lindley

Purchased a 2016 Yukon Denali, while driving it home noticed irregular transmission shifting & a rumbling vibration. Notified them as soon as we got home. Took it to my regular mechanic to do a thorough inspection. They noted the hard shifting and brought to my attention the TSB's that GMC has on that year and model. When I brought the vehicle back in to Ray Skillman for service they said that they did not noticed anything with the transmission, but did they did go ahead and perform One of the many Technical Service Bulletins that GMC have posted. (reset the adaptive driving). A few days later they sent me an email asking me to give them a 10 on the review request that i would receive from GMC, I responded and told them that I could not do that because I was still having the issues and they did not fix anything, nor did they perform the other TSB that is specifically to fix the hard shifting & rumbling issues. They scheduled for me to bring the Yukon in again (30+ minute drive for me). before confirming the appt. I told them that I did not want to waste my time again, if they were not going to fix it then there was no need. They assured me that they would take care of any issues. After about 6 hours they called said that they found nothing wrong, they did not feel anything with the shifting or rumbling. They completely ignored the paperwork that i gave them from my regular mechanic (who is GMC certified & approved) that lists the TBC to fix the issues. The vehicle is under warranty so I do not understand why they did not perform the work. They said that 3 guys drove it and none of them felt or heard anything at all. Well, I do, my husband did, my mechanic did, and my friend did as well. We have owned several GM & GMC vehicles including a Yukon none of them have ever shifted so hard, or rumbled when driving between 40-50 MPH, the RPM needle continuously fluctuates, even at a complete stop. The people are professional & well mannered and the facility is very nice and clean. When you ignore an issue that your customer is having with a vehicle that was just purchased and cost over 50k you are just asking to lose them as a customer forever. The specific TSB that was Not done is PIP5337E - Flush cooler lines and cooler, replace transmission filter, clean pan, magnet, & replace torque converter.

Noah Mack

Let me start by saying I understand vehicles lose value. But today I took a truck to be appraised for a potential trade or buyback that I paid 54k for 2 years ago. Mind you this price included some stuff that can't be valued in with the vehicle. But today when the dealer appraised my truck they offered me literally half of that. Half! I didn't go in expecting 40k for the truck but with its condition and additions to the truck I would have gotten something better to keep my future business with the dealer. It is what it is though. Hubler is right next door and though they won't offer me much more their starting number was a bit better and I've never done business with them. I suppose I'll have to move to them first with my future vehicle purchases as I suggest you do as well.

Lori Ferguson

Always great service.

Angela Bayliff

Always so professional and everyone Soo nice !!!! Will always go there and recommend to everyone !!!

Dustin Crooke

Jim Worden - Was very professional & excellent to work with from scheduling an appointment, to letting me know when my vehicle was ready.

Darlene Sinde

Everyone is very friendly and they go above and beyond to take care of their customers.

Dianna Freese

My appointment was at 9:00 a.m. and they were right on time. Very efficient. Completed everything on my list and answered all my questions. The service area was very clean and the people extremely friendly and helpful!

Sheila Adams

I think you guys did a wonderful job and I thank you so much I will return.

Ronica Ford

They are always nice and friendly. The waiting area and bathrooms are always nice and clean. They also have food for you to eat while you wait. I always leave feeling like my ride is running smoother and it look so nice after that free car wash :)

Anthony Anderson

Great people , great deal and service definitely check them out.

Joseph Duke

Everything was good.

Jim Swails

I came to your dealership for an oil change, filter and lube. All went well until I paid my bill and the cashier call to have my car brought up front. She called several times. No one came. She called several more times. No one came. She called several more times and a man came to get the keys. She asked him if he was the only one here and he replied that he had just arrived. He took the keys and left to get my car. I waited 5 minutes and returner to the cashier to be sure it was my car he had gone for and she said it was and it should be there any minute. I waited another 5 minutes and again returned to the cashier who again replied it should be any minute. After another 7 minutes my car arrived driven by a different employee than the one who had taken the keys. It seems to me that it should not take as long to get my car returned as it did to get it serviced.

Expert Reviewer

Best service department around

Jayton Powell

Service is OUSTANDING. Sean Daniels took great care of me and made the entire process pain-free and easy. Their ease of business with this dealership will have me as a repeat customer.

Jay Klika

Service team was able to get me in next day and completed all repairs. Very friendly! They take customer service to a different level. Great job!

Kidfetti

Derick at Ray Skillman GMC was amazing. I took my mother over this last weekend to view a 2018 Yukon XL Denali and was pleasantly surprised to find that I was treated with dignity and kindness. Truth be told, car buying can be stressful but even though a purchase wasn't made that day I felt absolutely no pressure to proceed. We were given several different options with consideration of what was on the lot and also could be ordered with our approval. WOW. what an amazing experience and I will definitely be going back in the next few weeks to purchase my vehicle. Great thanks to Derick and all of the other personnel who made my experience a pleasant one.

Rosco Wilkins

Very nice car lot I would recommend them to be your first stop.

Leonard West

They did a great job diagnosing my problem and fixing it.

Dan Lee

Very professional and made us feel welcome and no high pressure.

Tina Murphy

Brayden is great. Helped me get the best deal possible

Megan Scalf

After trying a few other dealerships and having no luck at all. Ray Skillman called figures it would be the same with them but they shocked me! Everyone there was so friendly and helpful. Dj the fiancial advisor that helped us worked really hard and did everything he could to get us in a vehicle. He waa amazing! It was definietly worth spending the evening there and to everyone who needs a vehicle with not so great credit please if you dont so anything else go check them out! I promise you wont regret it!!!

Devon Farmer

Could not ask for a better service experience. I didnt have to ask any questions Matt H. Briefed me on everything I needed to know.

Aaron P.

Really good place to deal with. Ray takes care of his people, so his people take care of their customers.

Art Love

Great folks to work with. Very attentive to my needs. Good dealership.

Brittney Jones

My recent visit was super great, went in for an oil change, I love the fact that you send me reminders because I had no idea when I was due next. I did not have a sticker in my window, and I am a single mom and work and go to school, so I greatly appreciate the reminders for all services actually. Long story short, I left with a $0.00 invoice, I am not sure how that happened, but all I can do is thank God and your company because every dollar saved matters. They also rotated and balanced my tires and did an inspection.

Jenna Trapp

BECAREFUL!!!! I got a letter in the mail with how much I have left on my loan and how good I have been paying my payments and how they can buy out my current loan and get me into something that fits my needs. I went in today inquiring and sat down with a woman that said her partner would assist me with the appraisal of my car. He starts getting MY info off the computer and writing it down I realize I don’t live at that address so I advise him of that so I take over writing he had already wrote my social security number down. I told him we are not credit checking anything until I feel comfortable and if I am interested in purchasing a vehicle from them he assured me he was not running anything. He gets the appraisal back and advises me if I want something lower than 400$ a month it would not be a SUV. So I told him I’m not interested I’ll stick with my car for a few more years. Exchanged hands and said thank you for your time. I get home to a email saying they ran my credit!!! Um I specially told him I didn’t want no credit check ran unless I was going for something. How rude and very poor customer service!

Whimpy Smith

nice waiting room and everybody was friendly

Kathy Wolfe

Wasn't impressed at all, drove 1 hr to meet up with a certain Salesman, sit there and waited 45 minutes, got up and walked out! They did call and apologize and reimbursed our gas...no my son didn't buy

GARY CLICK

All around a very good job..

Sean Eagan

Great truck, great people, great deals!

Sue Nichols

This sales staff is very friendly and the gentleman I was set up with was beyond amazing. This dealership did not have a vehicle that met my needs therefore I did not purchase a vehicle but going by the friendliness of the staff and the willingness to help I would definitely recommend visiting for your next vehicle purchase.

Justin Miller

Salesman Mike Larsh was very nice but not at all knowledgeable about vehicles. The finance team is absolutely horrible! I listened to some guy talk for about 20 seconds and walked out. A customer should not be treated like just another number when purchasing a 30,000 dollar truck. I will taking my business to Columbus Chevrolet.

Brooke Terry

I started my car search a little over a month ago, I went to 3 different dealerships before I came to Ray Skillman which I so badly regret! I was looking online when I received a prompt response from salesman Josh Sterrett who was by the far the BEST salesman I have worked with! I can be very stubborn to work with and Josh took all the difficulties with helping me find the car for me without being that annoying pushy salesman which is usually what you get. If you're in the market Josh is great to work with!

Taking the Green Road

We will see.

Jeremy McKee

I purchased a 2010 truck with a remote start and only came with one key fob that should have came with 2 for the remote start and 2 for the truck and the dealership would not find or get a second one for the truck.

Harvey Frye

Very easy to work with them in buying new car. Leah is a great person to deal with. She makes you feel you are buying not being sold a car. Quite enjoyable experience

Nikki Cole

The new waiting room was very nice. The tv waiting list was great.

Melissa Heffner

From picking out and leasing my 2017 GMC Acadia to scheduling my services and picking up my vehicle upon completion of the services, I was well taken care of and all my needs were accommodated. Colt Key and Jason Clark were absolutely amazing. They weren't too pushy to get the sale and allowed me time to process my decision. They were very informative and quite helpful throughout the entire process. Kim Robertson was very eager to assist me with scheduling my oil change and other recommended services as well as setting up a loaner vehicle. I live about an hour and ten minutes away now and have quite a busy schedule and she accommodated that. The gentlemen and the lady who showed me around the loaner vehicle in the service department were very friendly and helpful. I have had such a wonderful experience at Ray Skillman Southside Buick GMC that I would have a difficult time ever going anywhere else. Thank you so much for how you treat your customers!

Harry Bell

Very classy and knowledgeable people.Great atmosphere salesman top notch .They will roll out the red carpet for you.Vast selection of cars for every price range.I'm saying this for the record my next car will come from ray skillman south Gmc

Brian B

My favorite, I have been going for a long time. New remodel of the waiting area looks great! Nice people and great customer service.

MAYRA SALAZAR

Fantastic service! Greigh Davis was very helpful and was able to find what we wanted. Thankful for everyone else that helped too. Very professional.

Mars Dotson

Got in and service was great

Jane Abraham

Always helpful and attentive for my oil change etc. They are honest about the work that needs done and are not overbearing or pushy.

Marty Witkowska

I've had nothing but great experience here. The staff is absolutely amazing and kind and try to help you ever set of the way .

Sanford Potter

Took my 2019 3500 HD in for routine maintenance. My service advisor, Jim Worden was amazing! Jim kept me up to date as service progressed on my truck. I had a couple of questions regarding some add on equipment. Jim tracked down the information and costs quickly. The service department did a thorough check of my truck and provided me a written copy. The service waiting area was very clean, with free coffee, donuts, canned soda and bottled water. Plenty of large screen TV's, newspapers, large tables for laptops, recharging station for electronics. Overall, I am very pleased with my service advisor and service experience! Highly recommend Ray Skillman Southside GMC to you!

Natalie Klump

The customer lounge is beautiful! First class. So comfortable and inviting. Greatly appreciated the beverage offerings and donuts in morning. The service department employees were very nice, friendly and helpful.

Tina Dean

Amazing sales process from greeting at the door until I drove away in my new 2019 Yukon. Alec Jordan, Team Leader, called about my existing lease, and my husband and I came in to test drive some vehicles. Alec listened to our request, helped us pick out the correct vehicle and kept us updated until the vehicle was ready for us. Tyler Miller, Product Specialist, was very knowledgeable about the features of each vehicle, especially the Yukon we drove away in. Joe Garry, Finance Manager, made the finance process extremely easy and simple. Colt Key, Sales Manager, went above and beyond to meet our needs, he even went on multiple test drives with us. Every member of the staff treated us like we were the only customer in the store. Kudos to Ray Skilman’s GMC Team!!!!

Cheri Vance

I'm very disappointed in the service here. My husband spoke with Zack about a vehicle. Told him what year. My husband said we would be up to look at it and we are 2 hours away. When we got there, Zack greeted us. He went to go get the car. We waited for at least 20 minutes. Another sales person came up and told us it had sold. Then come to find out it was 2 years older than what he originally stated to my husband. Then the sales manager came to us with a car that was being traded in but wasn't their's yet. How can you offer a customer a car that's not even yours! No thanks Ray Skillman. You can keep your cars and big car dealership.

Kerry Bowling

Great service. Friendly professional fast and. Every time I call them they tell me they are ready just come on in and the prices are great.

Joseph Shelton

Great to work with and Jason knows the details of what your looking at and can explain it fully

Kevin Steber

I emailed on a Saturday morning, 10:00, about the terrain we purchased. The dealership called in 5 minutes and we talked about it. Drove up after lunch, test drove it and was on the way home at 4. easy no hassle. in and out.

Kylie Patterson

They always take good care of me!

Sammy Mitchell

Came in to purchase our first family vehicle and Ross was outstanding! He showed us our options, worked very well with our needs, and really went above and beyond to make us feel comfortable and welcome. Would definitely recommend Ross to anyone in the market for a vehicle. He is personable, friendly, easy-going and just an all-around pleasure to work with. Will definitely be coming back to see Ross for future car needs. Thank you Ross! We love our new Mitsubishi Outlander!

Foggie P

Greg Puckett was so friendly and helpful. He answered all of our questions, and made us feel right at home. I don't remember the name of the person that handled the financing, but he also was very friendly and explained everything in great detail. It was a pleasure doing business at Ray Skillman Southside Buick GMC. We always bring our vehicle to your dealership, and have dealt with Jim Worden for years. He is the reason we started coming to Ray Skillman. We feel that your personnel went above and beyond in their efforts to be expedient and helpful. Well done!!

John Crutcher

The best.

Bill Parrish

Service at Ray Skillman is always exemplary.

Ronald Bochner

Beautiful interior.more luxuor is than the Mercedes dealerships with all the electronic hookup recharging stations.the wait area kitchen is more lavishly supplied than a Disney cruise ship.wow.

Weather Man

Was looking to buy a truck from them but the salesman they assigned me was too lazy and didn't follow up with me. Figured he just moved to the next possible faster sale. This happened a year ago!

Keith Anderson

First time visiting this location and they exceeded my expectations. Friendly service and awesome customer lounge. I will be coming here for my future service needs.

Jon Nail

The staff here is amazing, very workable, outgoing, and will work with you to get what you need or want with in reason. Great selection on choices to choose from to find your perfect vehicle.

Terrasina Bowman

Love them. Before i came to this Ray Skillman i would go just any where to get my oil changed, i drive rather far to come here and get this wonderful service

D Rose

Very nice and friendly place. I had a great experience. My salesman was Derrick Stogner. He was very funny and helpful. He spent a while helping me find the perfect car for me given my situation. The managers there are patient and they are adamant about getting you in the car that’s right for you. I didn’t feel like they were pushy, which the typical car salesman is. I loved the store, love the selection, loved the people and atmosphere. I don’t know much about cars, and I often call Derrick every time I have questions. He still helps me as if I just bought the car again. Highly recommend everyone works with him.

Dillon Weir

Zeph made the experience go by so easily and quickly. Even with being in such a rush, they cooperated so well and made this such a happy purchase. If you ever need a vehicle, reach out to Zeph. 10/10 would recommend to anyone looking for a vehicle at a great rate.

josh hoop

Always ask for amy as your service person. Ray skillman has never done me wrong costomer for 5 years.

scott mussmann

Great service, fast and very nice people from making the appointment to picking up my clean car after service. Thanks to all.

Karen Mercer

Great nice people

Randy Poynter

The service center is great and the young lady Amy does a great job taking care of me.

Chris Collins

Freddy D is a good salesman and my deal was exactly what I was after!

Marena Leis

The Service Team staff are so pleasant and efficient. Love the work that this dealership offers!

Mary Thompson-Raupp

This was the best buying experience we have ever had and we have bought several new vehicles. The guys worked hard for us. Very knowledgeable and they had a great sense of humor. They made you feel at home and not pressured what so ever. I have recommended Ray Skillman and JT and Dakota and will continue to. Most pleasant buying experience.

Brenda Jackson

very friendly & knowledgeable.