Reviews of Ray Skillman Northeast Buick GMC (Car Concessionaire)

Kim Swift

Everyone there was very nice and helpful I just didn't like the fact that I bought a 2017 vehicle with 30,000 mi and I had to buy brand new tires 2 days afterwards because they were so slick that I slid everywherethe service guy said the tread was very bad he was surprised that they didn't put different tires on there before selling it but I was the one who had to pay for it not very happy ☹️

April Porter

Tanya was very nice. It took too long to get a answer over the phone about if I was approved or not. I would recommend going inside for any questions or results.

Christopher Lacy

The is awesome!! Extremely friendly and helpful, this is the second purchase of a vehicle we've made from them in the past eight months. I'll continue to do business with them for years to come.

Yvette Pettus

Friendly and hoping to business in near future!

Terri Smithson

Always professional, friendly and very nice. Waiting room always clean.

kevin pritchett

They got my info from some fishing company they use and called me and setup a appointment they asked me what vehicles I was interested in I not only gave her (Liz ) three different model vehicles I was interested in year and price range , and on the call I told her they didn’t have a wide selection of the vehicles I was looking for online Liz then assured me they had 15 dealerships with plenty of stock that doesn’t get listed she reassured me they had several models of the vehicle I was interested in. I then told her I work 12 hr shifts my only day of was Saturday and I would hate to drive a hour and 10 minutes with gas at $2.84. Needless to say I made the long drive in some pretty bad weather to be greeted at the dealer like I was a stranger with no appointment then the first thing the salesman tried to do is run my credit. I tell him to stop and ask him where the particular vehicles I was interested in was at he starts laughing and says I sold that to my buddy yesterday. I then sit for a hour for them to tell me none of there car lots have any of the three cars I was looking at and that they pretty much wasted my time and all they could say is we dropped the ball. Then as I’m leaving the salesman makes a sly comment laughing. I give this place a zero no stars customer service is horrible and they didn’t even offer me a gas card for wasting my time after all there failed assurances.

shane wright

Gunnar was extremely helpful and very knowledgeable.

Jake Martens

I would like to thank Derrick and the management staff for working very hard to earn my business. I was shopping for a truck, came in told them what I was trying to achieve. I went to several other dealers to cross shop and get the best deal. The people at Skillman did and excellent job of working with me to get me the right truck and the best pricing and deal. Thank you for you time and professionalism. I was back in for the spray in bed liner and cover, Jason in the service department was excellent, great communication, made sure everything was taken care of. Everyone at the dealership continues to impress me with their dedication to top notch service and ensuring that everything that was part of the overall deal was taken care of.

Ronald Deter

Poor people to work with with out money down dont go there and donot use bluesky loans

Donna Wiseman

Chuckhole took it's toll. Had to replace tire. Staff always helpful and expedited replacement so I could get to work. Much appreciated! Thanks guys!

Tyler Owen

When I looked at the vehicle I decided to purchase I had a couple of concerns with it, which were that there were some chips in that paint on the hood and that the struts were making a little noise. They told me that the struts were fine and that they'd fix the chips in the paint, so I purchased the vehicle. After I got the chips in the paint "fixed" it didn't look nice at all and it didn't last more than a month because the paint has peeled off yet again. I called to see if they would do anything about it and they were very rude to me and said that their mechanics wouldn't do a "bad touch-up on the paint." The struts continued to make noise too so I took it to get looked at and the mechanic told me that they needed to be replaced even before I had purchased the vehicle. Overall I am very dissatisfied with they way I have been treated and will take my business elsewhere when buying a different vehicle.

Dennis Nicholas

Service Department is very efficient.

Darrel Peters

I was told The car had new tires if it didn't they would be replaced,they never the salesman lied,Only time We have ever dealt with this place,never again will We deal there again,the only reason I'm leaving one star is because it wont let me leave comment without one,

Lindsey Waters

Third car i bought from them. Always have my best interests in mind and was willing to work with me. Even brought the car i was looking at to me at the other location i was at.

Tonya Grossman

They are very friendly salesman and sales women to work with. No high pressure , which is something I love! They have an excellent Buy Here Pay Here program was plenty of great cars. They send them home with you as if they were brand new, and they make sure they run and look brand new. The service department is very clean comma friendly and very upfront with the fees you will be charged for the maintenance of your vehicle. Their prices are very fair and they will never steer you wrong. I recommend this business to everybody I know it was looking for a good vehicle.

Brian Schimmel

After dealing with David Schimmel the first time I needed a vehicle, I decided he would be my go too man for any further purchases. Unfortunately my wife’s car had died on us and the first man I called after being told the cost versus value was David. David immediately set up an appointment later on in the evening that was convenient to both my wife and I. We walked in to the dealership and met Mr Schimmel immediately. I explained to him our budget, wants and needs, and type of vehicle. He pulled up a list of vehicles that met our criteria. I picked a few out and we went for test drives. Not once did David seem upset I was taking multiple test drives or asking a million questions. After awhile, David and I agreed on the perfect vehicle. While doing the paperwork, David had the car detailed and washed so when I got in it, it felt as if I was in a new, never owned vehicle, and not a pre owned. Excellent service, excellent communication and excellent experience. I would recommend David to anyone.

Kim Rinker

We worked with Gary and Amber and they both went above and beyond to help us find a vehicle that we wanted and got us approved for it!!!!! I will definitely shop with them again on my next vehicle purchase!!!!

Lou Pierce

My service rep, Jason, was very helpful with an unexpected problem with my Encore. He was patient and assured me all would be good. The problem turned out to be a very simple one and was quickly fixed. Thanks Jason

Ron Slayton

I would really appreciate if Skillman would remove me from their mailing list. I learned my lesson the one and only time I dealt with them and it will never be repeated. I hope they realize I'm giving them a one star only because I have to enter something. Thank you.

Tanya Bailey

Great service on my 2015 impala

Jeanine Jones

If you would asked me 45 days ago I would of said a wonderful experience. Since then financing fell through instead of being notified by the company a recovery team called me. Then I found out from bank they never sent contract over. Sucks... I bought a car from Tom Wood..

K Foster

Disappointed! After speaking to Amber while leaving work, she informed me that the car I was interested in was there and I could test drive it. I drove to the east side of town from the west side to test drive the car. After waiting for Amber for a few minutes she passed me off to Kyle. Kyle couldn't locate the car and said that it might have been sold

SAVION VADEN

I have dealt with Ray Skillman GMC for years. I've never had a problem with staff or service. They aim to please at Ray Skillman. Thank you for great service throughout the years.

David Green

Good place to have car worked on fast service friendly staff

Phyllis Williams

Not satisfied at all

Rose Gold

I have to say Ray Skillman is the most professional and courteous car dealership I have ever dealt with! I am very grateful to have chosen them to do business with! Ray Skillman has not only provided me with the best car service for my vehicle, But the staff makes it even more worthwhile, they are extremely sweet and caring and any question you may have or concern they will take the time to explain and help by any means possible! I have had so much trouble in the past with other dealerships that I was so worried to try it again.. However, Ray Skillman has changed my mind completely and I am very satisfied that I can count on them through anything, I can now have a fresh of breath air while driving my vehicle knowing I’m in great hands! thanks Ray Skillman! I highly highly recommend anyone to come and share the same experience!

Mark Orff

Ok dealer

Di Hornbeak

Great Buying experience. It was my second purchase from them. Go check out Levi Stephens.

Marcia Newell

I would like to thank Joe Wiilams and Paris they were absolutely awesome. Joe was s patient and research till he found me the perfect vehicle. Thank so much for being soreal. You are the best,!!

Herron Boothe

My experience today was great, the timing of everything worked out for me customer service was great thanks Jason Parker, he was so helpful in making sure that things were taking care of.

Daniel Constantino

Excellent Service Crew!! Karl Has a Great Group Guys And the Cashier always has a smile!!

Amber Jones

This is the best dealership in town! I get treated like family and I enjoy coming in. I will never go to another dealership!

Kelsey Martin

I had an awesome experience with the staff at ray Skillman northeast, the atmosphere is inviting and the people are very friendly. TYLER AND TONYA have a great team and made me feel at home and comfortable, they were very thorough and polite. Thanks again Ray Skillman northeast Buick and fml

Glenna Hanselman

Salesman was knowledgeable and gave us options to choose from. He didn't pressure us at all but was there to answer our questions. The entire team was courteous and made the process as easy as possible!

Everett Chase

Sold me a 2017dodge journey with major issues had the warranty for the hand picked used cars took it back with transmission issues wipers that would not stop turn signals not working they fixed the turn signals i payed to have it serviced by them told me everything was fine now transfer case is out less then 500 miles later and I'm getting the run around about my vehicle

Jim (U-Tapao) Gilmore

Quick, easy and almost hassle free (one small snag). Professional staff who listen to your wants and needs and recommend accordingly. Why 4 stars and not five? There is always room to improve !

McKenzie Schimmel

After filing a chapter seven bankruptcy, I had received many "opportunities" to go and get a vehicle of my choosing. However, the vehicle of my choosing and the way I was treated at multiple dealerships was unbelievable. I decided to go to Ray Skillmam North East Buick GMC to try my luck there. The dealership itself is one of a kind, but the staff couldn't be better. I walked up to the dealership and was greeted by David Schimmel as he opened the door for me. I had no idea what car I wanted, except for it to be an SUV. I was just desperate to get in a vehicle and get to work. David expressed his understanding of my situation and assured me, we would get a vehicle that I liked, and what I wanted even with the bankruptcy in my case. We went to his desk and he asked me a few questions, but it wasn't about cars! He asked me more about my hobbies, what I do for a living etc. After a few minutes of talking, David pulled up a red 2017 Jeep Patriot with less than 10,000 miles on it. I immediately fell in love with the vehicle, as it had everything I wanted and more., Somehow he found what I wanted without me having to think about it. After the test drive, he personally went to work with the finance team, and didn't leave their desk until he could find a loan that wouldn't break the bank and ensure a trust worthy bank to give me the loan. David came back with a Josh Falcon and had me approved for the Jeep, all in a days time. I signed the paperwork, but it wasn't over after that. David then took my Jeep to get detailed again before I left the dealership, put the temporary plates on, AND turned on the heat so the Jeep would be ready to roll when I went out in to the cold weather. After leaving the lot in my brand new Jeep, I felt comfortable that I had made the right move going to Ray Skillman North East Buick GMC.

Chaka Lucious

Keith Cooper and Ryan were awesome!! They made my experience smooth and worry free. They were patient and not pushy. They got the vehicle I wanted and not something they were trying to push me in to. Everywhere else told me no and they said yes. Thank you!!

Clarissa

Good selection, good sales person, good loan officer, great price, great low miles,

Gary Stanford

Good body shop and good service.

Brandon Elkins

They keep saying there is nothing wrong with my car but there clearly is the check engine light won’t come off and the back tire keep make a noise then it stop and starts again. And everytime I take it to service they don’t hear nothing or there’s nothing wrong. I even have the noise on video you can hear the noise. I can feel it in the brake and gas pedal and when you look at the back tire you see there is something wrong because it looks different then the others so I’m going to have a real mechanic look at it. And see what’s really wrong because this is ridiculous I’m paying for a car that’s messing up in the matter what of 2 months. The buy here pay here he just don’t wanna pay for anything because he know they saw something was wrong with the car when they sold it they just come up with excuses and they also been code clearing which is illegal. I would know go there Kieth Cooper gives rayskillman a bad name right along with they weak as cars he selling. And I call other rayskillman buy here pay here and asked them who puts the warranties on the cars they are said the dealer does so that mean Keith is pocketing the money. Don’t go to rayskillman northeast Buick gmc

Deborah Dickinson

I went for a oil change but my mileage was short although the date was past. So they didnt change the oil but checked it, checked my tires and other fluids and sent me in my way... No Charge...

J. Faulkner

This is my car dealership for life. Very professional at all times.

Johnny Carr

Great

Sir Resin

Nice, friendly. Try to get deal that fits you

Sierra Harvey

I was/am very dissatisfied with this company. Not only did they sell me a 2014 Optima that I've had to service 7 times in the last 10 months but their customer service in the Service department is ridiculous. Jay was NOT helpful at helping me get my brakes looked at for the second time since I've owned the car. He was very condescending as if I knew nothing about cars. I've already had to get a new engine and steering column because of Ray Skillman not inspecting the car before I purchased it. Now I'm stuck with a car that has problems every other month and a car payment for a car I dont want.

Jazimen Morgan

Service department staff are not as friendly as they should be. They do not offer loaner cars but they offer a shuttle service with in 10 miles (i work on the other side of town). The customer waiting area is nice they offer coffee and tea and water. And snacks!

Mance Strickland

Atmosphere was busy, bright and loud. The Show Room was rather small and congested. One could hear everyone's conversation. No privacy. Sales desk were extremely close together. I felt rushed and the sales personnel were mechanical. I felt like I was on an assembly line. Just another number. The test drive was short and sweet.

Elizabeth B

They sold my husband and I a car. They are amazing.

lakefreak1 .

I was told by Onstar to call Ray Skillman N.E.GMC and get an update on my truck's Wifi system. I called Saturday morning and they got my truck right in. That was amazing on a Saturday. Very prompt service.That is unheard of on a Saturday and was shocked at how fast they took care of it without an appointment. This is why I will only deal with the Ray Skillman Organization.

Michael Arnett

Great service. Took no time at all. Thanks.

Randy Shelley

Typical dealer. Send a letter of pre approval in the mail, then go there to waste 2 hours and take a credit hit to be told they can't sell me a car

Anthony Barton

THIS ENTIRE DEALERSHIP IS A GREAT PLACE TO BE.

Geraldine Holloway

Great visit met some nice guys had some good laughs n njoyed the music. O RSB plays the best music

Ruth DiLiberto

I scheduled an oil change/check up ahead of time and was in and out within 45 minutes which I think is good time. They have a clean and comfortable place to wait. The service adviser was pleasant.

Sgt H. Jennings

Absolute seamless process. Tyler was the salesman that helped me.... He was awesome. The entire ordeal was awesome.. I ended up purchasing a vehicle and I couldn't be happier. This is the second vehicle I've purchased from Ray Skillman. I'm positive it will not be the last...

Jeanne Bennett

Got me in and out with minimum waiting time.

Dustin White

Great service, great people, and they go extra mile to take care of our family! We appreciate Ray Skillman Northeast Buick GMC

Naomi Brown

I must say I had a pleasant experience at your service dept.with service like that, I will be a customer of Ray Skillman for all of my auto needs.

Jacob Meluskey

Kathy Pancake went out of her way one Saturday to get the car that I was interested in from another Ray Skillman dealer that same day that I called her. She is not pushy, but highly competent in explaining the process that I could expect if I wanted to purchase that vehicle. She assisted me in the trade in of our vehicle. She is very friendly too. I have bought 3 cars from Kathy Pancake over the last 2 years and have had a great experience every time. My husband was too busy to go with me this last time, but I felt confident that Kathy would help me get the best deal possible. Thanks Kathy Pancake for all of your assistance buying my family's new and used cars! You rock.

Vonetta Cartwright

Gary Dean was very helpful and personable. He is as asset to the company. Keith Cooper was amazing. He helped me find a great car and got me a good deal. Wonderful job Ray Skillman NE.

Gail Cox

Manager are rude. Brought me a car to test drive that was filthy and multiple dings in body and seat was broke. Kept being told that it is a preowned car. And the only choice they gave me.

Dashonda Harris

My husband and I walked on the lot and was greeted by Jesus. We told him exactly what we wanted and he found it for us. Customer service was phenomenal from the whole Ray Skillman team. Very pleased with my new SUV and will purchase again from them.

Whitney Cross

David is the best sells person you have. I just love the work he does.He promised he would work with me to get me in a car that I could afford, and he did just that. I would recommend him to any and everyone I know. Thank you so much for being fun and professional. Ray Skillman us the best!!! ( Not a paid spokesman) lol

David Toole

This is my 3rd Buick and this was the best car buying experience I've had in a while. The salespeople were motivated to give me what I wanted and under my budget. Highly satisfied!

Reviewed By Me

Part One- Arrived, was greeted and found my name listed on the board at the reception. My appointment was for 2:30, I arrived at 2:40. The person I was there to see, Tonya, had five appointments listed from 2:30 to 3:30, not sure how she was going to work with all us within an hour. I really did not mind initially because I was just there to discuss possibilities. The person who greeted me offered me a drink, I accepted, and he handed me a warm Pepsi out of the mini fridge. A couple of more minutes went by and reception paged Tonya again (because she told me she did not believe the first guy did it right) and then she came out. I started working with Tonya, (who kept calling me “girl” like she knew me) and within a few minutes Ryan came over, introduced himself and asked for my keys to see my car. He went to see my car and came back with my registration. He had taken it out of my (very messy glove compartment) which means he dug through my things to get it. Tonya came back, I talked with her a little more (as her other appointments arrived, she would get up to greet them). The second time Tonya left to greet her guest, Gary came over to introduce himself and then he asked me again for everything that I had already discussed with Tonya, who he called Amber a couple of times. While talking with Gary, Josh (who is only a couple of feet away sitting behind the desk with several other people), behind the desk begins yelling over to me about my trade in and my very personal credit history. I looked around and asked him to just tell everyone my situation- this may have been the moment that Josh decided he would really show me- oh well. The fourth time Amber/Tonya came back, I told her about what just happened and then I watched and listened to her go over and tell Josh what I said. Josh barely looked at her while she was talking to him (I guess she was trying to be discreet) and Josh shrugged his shoulders like “so what” and continued to work. I remained seated where I was close to Josh and the other guys at the desk, while listening to their comments about all things- some not totally appropriate for customers- maybe they need some personal space to talk freely, IDK. As their voices got lower, Josh came over to apologize for blurting out my personal business and speaking loudly in general. I did tell him it was okay, because based on how he shrugged Amber/Tonya off, I was surprised he would even think to acknowledge his behavior. Another 30-40 minutes went by, at one point I offered to come back since Amber/Tonya was so busy. While I was sitting there, my old car dealership emailed me to thank me for my inquiry and said they would be calling me soon-Strange because I never contacted them. Eventually she came around and told me that Josh was finished with my application and that she had a car to show me, she loaded me into a white 2019 Buick (I told her I wanted a used car) and after actually taking a screwdriver to unscrew the license plate holder to add the dealer plate (never seen anyone do this for a test drive) sent me on my way alone to test the car out (never experienced this when trying to buy a car, but I figured she was just too busy to assist). Now the fun part

Tiffany Edmonds

This experience has been the BEST experience I've had going to a car dealership! Kasey Johnson and Kathy Pancake were the best on getting me into a car that I love, made sure it was a reasonable purchase and actually cared about my situation instead of putting me into any car just to get a sell. I really appreciated this experience. They gave me knowledge & advice about my purchase and couldn't be any happier! I felt like they were my family instead of strangers I just met. When you have genuine people like them to help you out and give you the best advice to make sure you're making the best decision, it makes everything so much easier and I did not stress at all thanks to them! I would recommend them to everyone. You won't be let down!

mary orea

everyone was very helpful'

E H

Great service very courteous very fast service great people.

Christina Richardson

Very helpful and friendly. Would recommend them to all my family and friends. I love my truck. Hands down the best.

David Carter

I had a situation with my 2011 GMC Terrain with the warranty. Ray Skillman. Did me right and I appreciate it thank the Lord for the help. My opinion with them. I would advise you to go and purchase a vehicle from them.

jack 90929

They told me I had been pre-qualified at Ray Skillman Greenwood. I didn't want to drive down south so I decided to go to the one on east Washington. I thought they would be able to pull up all of the information that I had gave the Greenwood location however they said that they could not do that. They had checked my credit about 7 times within a week. The finance guy did not even want to see me at first because of my credit. When he did come out to talk to me he was trying to tell me that the deal he offered me was the best for my circumstances. When I turned it down he told me that I would not find a better deal. Maybe I should have went to Greenwood. Everyone seemed uptight very unprofessional.

Danielle Holsey

I arrive there with intent to meet Zip (great salesman he had me laughing wothin the first 3 minutes). He was the one who reached out to me because my lease was about to be up on my 2016 Buick Verano. Zip introduced me to Paris who was also great & funny. Zip did all the computer work and pulled the car I was interested in which was a 2019 Buick Encore. Paris and I went for the test drive & I LOVED IT. After great conversation and a long wait pizza and breadsticks I went to see Walter. Walter got all the financial logistics together (he even took a pet call whole I was in the room and got a better deal) I walked away with the SUV i wanted. My experience was long but worth it. I didn’t mind the wait at all. Everyone that I was working with was awesome and very helpful. No complaints.

Mike Smith

I have purchased over 20 vehicles from this location and have a recall that I have repeatedly tried to get taken care of. My next purchase will be a Ford

Leonard Garvey

Service was great, truck was on time for being done..

Jennell McCullum

They called me about a recall on my buick. I got to schedule the time I wanted the repair done and I was done in an hour. Thanks

Leetta BARTLETT

Wonderful. Went out of their way to help.

Levi Collins

HORRIBLE DEALERSHIP AND GENERAL MANAGER ASHLEY SKILLMAN HALTOM. RAY SKILLMAN AS A COMPANY IS UNETHICAL AND VERY DISRESPECTFUL UNPROFESSIONAL COMPANY. I MADE ONE PHONE CALL TODAY AND THEY BLOCKED MY CALL BECAUSE ASHLEY DIDNT LIKE THAT I CALLED THERE COMOANY OUT ON THERE MISTAKES. IGUESS THIS IS HOW THEY TREAT ALL VETERANS AND MILITARY MEMBERS.IF YOU WANT DEALERSHIP WHO DOESNT HONOR HYUNDAI ASSURANT PROGRAM THIS IS THE COMPANY. MY CAR HIT POT HOLE AND HAS 750 DAMAGE TO THE VEHICLE IN TOTAL WITH ALL DAMAGE WHICH WE OFFERED TO PAY FOR AND THEY STARTED MAKING UP.LIES THAT THEY COULDNT TAKE VEHICLE BACK CAUSE NOW THERE GONNA HAVE TO TITLE VEHICLE USED WHEN THE CAR ALTEADY HAD 500 MILES ON IT SO IT CANT BE TITLED NEW ANYWAYS. SO THEY GOT US INTO DEALERSHIP TO WASTE OUR TIME AND TRIED TELLING US IT WAS THOUSANDS IN DAMAGE WHICH IS NOT TRUE. DO YOUR JOBS AND STOP BULLYING AND LYING TO CUSTOMERS. I WILL CONTINUE TO EXPLOIT YOUR DEALERSHIPS FOR THE FRAUDS YOU ARE. RECORD ALL PHONE CALLS PEOPLE!! INDIANA IS 1 PARTY STATE TOU DONT NEED THERE CONSENT TO RECORD.

Glenn Hamby Jr

It was better than five star. Because I matter to them I mean they cared about me and that's more than five stars to me thank you thank you Gary, thank you Yvette & thank you matt

Bob CrossleyJr

Had a problem with my 2019 GMC and Ray Skillman fixed it fast and NO problem any more. Thanks Northeast Buick GMC.

James Hollingsworth

Five Star! Everything was great! Jim Hollingsworth

Jordan Cooper

My credit is not the best, so as I have started to rebuild i have dealt with getting what i can afford not what I have wanted. Tyler assured me that he could come up with a plan to get me in the car I wanted, at a payment and price that I could afford. I told him what I wanted and he gave me a target down payment. He stayed in constant contact to help and make sure if a better deal on what I wanted came along. Now I am in a way newer car, the one I wanted and am so happy. The best part is that I know i can afford it and not feel guilty or ashamed to be rebuilding my credit. Never did I feel pressured to buy the car and he understood that it had to be the right fit, he could have pushed a different car just to make that sale but, my happiness was number #1. If you know you are not in the best place credit wise and knew you will need a new car, talk to Tyler, he will tell you honestly what it will take to get where you want to be. This is what a dedicated salesperson should be.

Butta Bean

Just ask for Josh Sterrett...Good people

Melissa Kennedy

Had a great experience. Both Paris and Joe were rock stars.

Bonnie Camden

Our experience with Ray Skillman dealerships has been excellent over the years. We just bought a truck from the Northeast Buick location. Our sales person really listened to our wants and needs and did not try to push a different vehicle. He didn't have what we wanted on the lot, but found the perfect one and immediately brought it in for us to see! The financing experience was just as positive! When car shopping we will always make our first stop at a Ray Skillman location.

Tiffany Williams

Staff are awesome and selection of vehicles are great!

Chris Robert Allen

I have revised an earlier review as I feel the current RaySkillman team has really improved on the experience of buying and servicing a car here. They are always happy to squeeze in a last minute service appointment. Jason in service is great. I will be back for future car purchases and service.

Star Clark

Poor customer service Very slow rude and I will get my car service someplace else next time Refuse to bring it back here. The gentleman that help me was very very rude.aybe he should seek a new job. Because his customer service was out the window. He was very Nasty. I'm sorry that we have purchased 2 cars from them and get treated like this. Very sad

YT_Gaming Wolf

Go on holidays when they are closed, much more peaceful and easy to look at cars

Tracy Bell

From the time I walked through the door I was given top notch service. Those guys know that purchasing a car is huge decision but they made me feel comfortable and assisted me with any questions I needed clarified.... Thank you Ryan, Alex, Chris and Josh!!!!

Catie Pepper

First time getting my vehicle serviced here. After checking in, and settling into the lounge the service advisor approached me. He then badgered me about why I wanted to get my vehicle serviced, and why I wanted that service done at that dealership. I explained that the service was overdue on the vehicle and that I get my GMC serviced at GMC dealerships, but that answer wasn't good enough for him. VERY disrespectful, a customer sitting by me got up and left after watching how he talked to me. What a horrible way to conduct business. I highly suggest not bringing your vehicle here. I do not recommend this place.

richard marshall

Yeah dont even get me started on theese crooks. They sold me a wrecked car without telling me it was damaged. So now my hood has to be strapped down becauseit was not repaired properly. It looked good when i bought it but less then 9 months later the hood tries to fly up on the highway

alicia sweatt

UPDATE: Another HUGE shout out to Dillion Ruggles!!! He came through for me and got my windshield fixed!! I'm telling you the customer service he extends is phenomenal!!! Dillion is AMAZING!!!!! Look him up when you're ready to purchase your next vehicle!! Ray Skillman should give him some special recognition!! Dillion, THANKS SO MUCH!!! Dillon Ruggles and Kristen Miller were both awesome to work with. They made my car buying experience very easy and enjoyable! The finance guy was cool, too! I just can't remember his name at the moment. My only issue was having a crack in my wind shield that I was told Ray Skillman would fix. However, when the windshield company came to my home they advised it had already been filled so there was nothing to be done. That's not cool because now I feel misled. The chip is small, but if the sun hits it just right it shoots off a glare that makes it more noticeable, not to mention distracting while driving. Since its something that I'm told I have to live with it could make a difference in whether or not I purchase from this location again in the future. The staff is extremely nice and I love the vehicle otherwise, hence my 5 star rating!

Kenneth Gates

Easy scheduling. Swift check-in. Pleasant comfortable waiting lounge. FRESH DONUTS. Clear estimate and invoice.

Tonia Dotson

Although that outcome didn't favor me had a positive vibe and great hospitality.

Michael Morrow

Got my car here. Got approved even though my credit was not good at the time.

Toni Derby

Great Place! They gave me a Great Birthday present. Oil change for less than $40. Thanks again Dillion and Jason.

Clarence Rucker

Doughnuts were great also.

Jacky Mayhew

Keep sending me letters offer me a trade-in and percentage as a saying guaranteed approval and not getting approved

Brenda Riley

Service was not helpful or friendly.

Dorothy Lee

They are very nice people I come in without appointment and I. Got my oil change just don't go if you are in a hurry but the wait was worth it thank you

Stephanie Vertrees

I was interested, bought, and returned a 2007 Pontiac Vibe from this location. This experience is the WORST experience that I have ever had in purchasing a car. The "product specialist" had no idea about the vehicle and constantly talked the entire test drive. I was then handed off to David Shimmell to close the deal. David lied three times about mandatory add-ons. First it was the Ziebart protection that had already been put on the car and so that increased the price. Once the financing was approved he showed me the financing amount that was 1200 over the agreed price. He said it was the mandatory GAP insurance and warranty that the bank was requiring. After questioning him, he came back with the original price and said it was included. Then when he brought the purchase agreement out the total price of the the deal was 3,000 more than agreed. He said it was the mandatory gap and warranty. I told him I was not paying that for the car because it was not worth it and either we needed to change the deal or I was walking. He went and got his finance manager to talk with me. They kept trying to talk payments. I was not interested in the payment amount because I would be paying this off quickly. He removed the warranty and gap and I signed the new purchase agreement. There was an issue with a paystub apparently and they had to wait to sign the finance papers. I drove the car home. Once I was home, I really did not like how I was dealt with. I called the next day and was lied to by the sales manager. I then talked with the general manager and was told accurate information. I told them that I would get the car checked out before I signed anything. My mechanic checked out the car and said it looked good. I signed the paperwork the next day. Two days later I noticed oil spots on my driveway. I insisted they take back the car. After being told that I did not know what I was talking about, they agreed to the return. A week later the loan still has not been reversed and is showing on my credit report. So they will see my lovely face again tomorrow! Pray for them!!

Kristin Keller

Very helpful and courteous staff. Always willing to help in any situation. I highly recommend this dealership to anyone looking to purchase a new or used car!

Tony Adams

Fast friendly service. I have gotten my last 2 cars from this dealership. Very professional!

Denise Whitfield

Great service

david davis

Ok ,good place to shop.

ashley stone

VERY VERY UPSET at the fact the salesman wrecked my vehicle into one of their own cars. Its the last day of the month and they are really pressing for a sale. The car i had for the past 2 days didnt work out for me so i told them i would look elsewhere. I repeatedly told them i needed to leave to be able to make it to work on time, so they offered to allow me to drive a car that may work out for me. i didn't really care for the model, but they insisted on hopes i may end up liking it. Coincidentally, it was the part owner of the store whose car it was ran into! They acted like it was no big deal and offered to fix it. Currently waiting for the police officer to show up to make a report. I would never recommend this place to anyone. That isnt how you do business nor keep business. Will never be back!

Karen Deno

I am extremely happy with the service I received at Ray Skillman Northeast GMC. I had 2 blowouts due to a chuckhole on I-65 north of Seymour, IN. I had my Yukon towed to them on a Sunday night and by Monday evening I received a call that all was good and my Yukon was ready for me to pick up.

Carrie Conley

Jake Merrill was AWESOME! He worked with us litterly all day to make sure we could drive home in the truck we wanted.

Tab Holland

Great customer service

Stephen Keith

Great service..delivered as promised.

richard murphy

Great service

ANGELA DILLON

Tony in the service department has gone above and beyond all of my expectations. He delivers excellent customer service and is always very professional. Thank you so much Tony for all that you do!! You're the BEST! A. Dillon

Joyce Tindall

Just bought a 2019 Buick...Vision. Love it! Tyler Phillips and Mark Todd were great! Very professional and experienced. Really they bent over backwards in helping us. This is our fourth new car that we have purchased from Skillman’s. Very happy with our Vision! Thank you!

kelly powell

This is my second car that I've purchased from David Schimmel. David is the only reason that I keep returning. He is professional, courteous and works hard to help get you in the right car. Because of David, I've also sent family members to him to purchase cars. As long as he is there I will be a lifelong customer. I've also become loyal to the GMC brand. They're great cars.

Andrea Edwards

OVERRALL WONDERFUL EXPERIENCE. I WENT TO GET SOME ROUTINE SERVICES DONE AND WAS IN AND OUT. WAITING AREA WAS REALLY COZY AND ENJOYABLE. I RECEIVED GREAT CUSTOMER SERVICE AND I WOULD HIGHLY RECOMMEND THIS RAY SKILLMAN(7550 E Washington St, Indianapolis, IN 46219) FOR ANYONE LOOKING INTO GETTING A NEW VEHICLE.... THANK TO THE WHOLE TEAM, YALL DO A WONDERFUL JOB!!!!

Rick Ruppert

This is the second vehicle I have purchased from Jim Schofield. He has always been very friendly and upfront with the me and my family. I am in sales and really appreciate his professionalism. I would highly recommend visiting the buy here pay here at Ray Skillman Northeast, They do report to credit and mine rose over 100 points from my first purchase. Kevin Barton the manager there is also top notch!!! Kathy was always willing to help out as well. I am sorry I do not know her name but the daytime secretary has always been friendly also. So Thanks for all of your hard work.

Amy Gibson-LaMar

I love the service team at Ray Skillman GMC! Tony got me in & out quickly without an appointment. I couldn’t ask for better service. We also buy all of our vehicles here, JT and his team are always amazing as well.

Buddwizr

It's just an oil change however it is nice to have a service dept. to drop it off at and return later and it's ready. You know people I can trust. The service writer is always helpful and gets his part done quickly so I can move on.

Josh Solomon

My wife and I were in need of a new vehicle to accommodate our growing family. We had a 2005 Jeep Grand Cherokee Laredo, with our family of 5, that we still owed a small amount of money on to another company. We worked with Levi Stephens and he helped to ensure we were taken care of from start to finish. He made sure to help us get the absolute best deal he could find for us and got us in a 2015 Dodge Grand Caravan that my wife absolutely loves. We test drove a white 2017 Dodge Grand Caravan and it just didn’t feel right, Levi was not pushy one bit and made sure we were happy and comfortable with our decision. If you go to the Ray Skillman Buick and GMC on Washington Street in Indianapolis I would highly recommend asking for Levi Stephens.

Dannielle Yelder

Excellent service, very fast and friendly. the waiting room was very clean, and well stocked. Happy Customer

Tim Taylor

Good service and drop off parking on side lof

Kataza Taifa

The serviceman went out of his way to get me some paper mats for my car. I had a blanket, he stated that he was worried that it may get caught on the gas paddle, and got me those paper mats, so impressive. It would give me great pleasure if you guys contact him personally and let him know that ,he truly made my week!

Pam Jordan

We Love Joe Beck and will continue to return for future purchases! They treat us like family at GMC North. Thanks to Ryan and Josh to for all their help and expertise! We will continue to send family and friends to purchase there also. Thanks to Joe and the GMC sales rep that got our order placed and pushed through!! See you again soon!!

Kavin Eason

Great place and friendly staff, see Ryan if U need a car my man will hook U up #TeamSherrill

HEATHER WALLS

GREAT EXPERIENCE I BOUGHT MY VAN FROM HERE PEOPLE ARE SUPER NICE GREAT TEAM OF PEOPLE I WOULD RECOMMEND THEM TO EVERYONE

Frank Boles

Timing belt was going out on my GMC Terrain, they got me in around 11am, diagnosed and repaired by 5:30 same day!! Great communication during the process. On a side note the extended warranty was well worth the $$ spent upfront!

The SMG

HOME OF MY ACADIA AT4

Frankie Staten

This dealership gets five stars because from start to finish I felt like the transition and experience was comfortable, professional, and down to earth. My family has a great vehicle. Ray Skillman has a great team. Thanks a lot.

Sandra Rentmeesters

I was always greeted when I arrived. David and JT worked with me to get the vehicle and the financing I wanted. The waiting area was very nice and my young children were entertained while I was finishing up paperwork. I will definitely recommend them to my friends and family!

Matthew Linton

Great service team. Jason was honest about what was needed, what could be done, and what he would do. did not try to shove service I did not need but offered them instead. As an old mechanic, that was refreshing. Definitely my new service team. Thx Karl and Jason!

Shelley Barnett

Great guys. All of them.

Gala Everett

Was able to get directions for a friend with picture.

Thomas Radford

Tire was not able to be repaired Correctly but could patch from inside to get home dark late At night was not offered to put spare on. But was told to buy tire. Wife and I out in the Winter sent down road with air leaking from Tire. Thanks Guys 63 Years Old

Debra Kennedy

Always a pleasant experience. Jason in Servicing is awesome!

maria Ingram

Not sure what service completed on my car. Was the oil changed/recall completed?

Jasmine Scott

In 2017, I went to the buy here, pay here section of Ray Skillman Northeast. I was lied to about the car I had purchased (A 2008 Nissan Sentra with 136,000 miles). I was told that the car was a 2012 Nissan Sentra (sticker of 2012 in the car). After the purchase, my mother and I checked the VIN number and found out that it was actually a 2008 Nissan Sentra. Currently, I pay $175 a week ($350 a month) for a car that continues to depreciate. By the time, I pay this car off which is in 2020. The car would be depreciated to less than $500. Every time I try to pay the car at one of their dealerships (he has more one), I have to call this place and ask for the buyout amount. The amount is ridiculous to still higher than the depreciation of the car itself. Also, the engine light came on three months after my purchase after the manager at that time (2017) indicated the car had everything replaced. People beware of the buy here, pay here section and sure to check the VIN of the car you are purchasing.

Shannon Durham

Awesome experience. Ryan was fantastic to work with.

Eric Bryant

They are good people at the Buick dealer they always try to make sure your car runs great I'll get them a A+ Jason in Jay or two good employees that works there preciate it

Darrell Byndum

They fixed a factory error, quickly and cleanly in my Saturn Vue

Alicia Hestand

Wonderful experience! Ryan was very helpful and patient while I was trying to find the right car for me. Walter in the finance department was also great, and gave me a ton of different options to find the best one for me. Will definitely be back!

Brian Huber

Nice and friendly great service

Mark Cross

They were no help at all

Skud Missal

Damaged my car on their lift and claimed it was already there! They caused me huge inconvenience and lied about it. Own up to your mistakes!

Lucretia Ong

Great service. Great sales teams. And if you need insurance they have someone there at the dealership. Ask for Zip' team. They are great.

Saundra Porter-Due

Jason gives awesome customer service

Chief 2 Hasinbinsober

The entire team was a joy to do business with. I have already told friends about this place and hope they will but their next vehicle for here. Good to job all

Deb Robinson

Ryan and Marcus were so helpful finding us the perfect vehicle. Loved working with these fine young men!!

Rena Jackson

Always a pleasure ..your guys in the service department are great...Thanks

William Brewster

Since my visit, I've been able to get in a reliable auto and I don't have to do business with GM financial. That's the best part of the deal.

Diana Altom

Every time I need them they are there and ready to help. They are all very professional and helpful and able to explain to me even what they did. This is a great place to have your car worked on

Amber Delwey

A great place to get service or purchase a vehicle. The staff is vibrant and friendly! Easy access from anywhere in the city.

Shanna Sorto

Went in for oil change, they were rude an disrespectful, I've been coming there for years but they are not what they used to be, didn't wash my truck didn't offer shuttle service an told me I could take my truck else where. Very disappointed with them!

Nyvonne Milton

I went to get another key and I was surprised at the paper work that needed to be done.

ashanti lee

My experience here was awesome. I am a first time dealership buyer; I have had 2 other cars, but I bought them from people offline. This process to get a new car was very different from what I had been through before, so a lot was confusing and pretty overwhelming. For a fresh-out of college adult, I had to make some big decisions in just a few days. David and Keith were amazing. They were so patient with me and all the questions I had, and had no problem explaining and re-explaining things I didn't understand. They were honest and forthcoming with their opinions, which I appreciated. I could tell they were sincere and not trying to scam me. I would highly recommend this dealership and the people I interacted with. Brandon Manning helped me get the best quote for my new car, so he gets props too! Even the people who opened the doors were friendly! Made my first time in a dealership a great one. Thank you all so much!

Gary T

Great place to take your car to get fixed. In and out quickly. Very professional service team. Jason the asst mgr gets things done right.

Dana Holman

Gary Dean is always so easy to work with.

Pastor Forrest

good dealer an good people to deal with, an free donuts an coffee-great . Do all my buying there, great price's