Reviews of Hare Honda (Car Concessionaire)

Martin Salazar

I bough a Pilot there and it runs perfect! The whole process was were easy thanks to the staff! Milton was very helpful and patient! He did and he excellent job!

What's On Matt's Mind

I had scheduled an oil change in addition to a suggested recall from Honda for 9:30am. I didn't end up leaving until 1pm. I really got the feeling that an appointment didn't even matter. They didn't even ask if I had one set up or if I was just randomly showing up so what's the point? Unfortunately they couldn't properly download the recall and that's what took them so long. They didn't charge me for my oil change which was nice but man, I can't really recommend visiting here if you want something quick and easy. Felt really disrespected when it came to me scheduling ahead of time and everyone getting serviced well ahead of me.

Al Pivonka

Drove to the lot stepped walked out walked around many car sat in a couple and not a single salesman showed up. At first I was pleasantly surprised then it just got downright frustrating when I wanted to drive a car

Megen Morgan

Need your Honda serviced? Want professional, friendly, exceptional service? Ask for Weston Pavey. Friendly, honest, consistent service professional. You won't be disappointed.

saad ahmed

I bought a 2019 Honda Civic recently. My sales person was Umer. He was extremely helpful and knowledgeable. He knew everything there was to know about inventory and prices. He gave us a great price and went above and beyond to make everything as easy as possible. He followed up with us after we purchased the car to make sure everything was good.

nah tag

Everything was great and Nelson really took care of me and made everything go smoothly

Holly Hays Jones

Great job! Gary Jones provides no hassel service at a great price.

alicia shaffer

I just bought my second car from Umer at Hare Honda. Umer is amazing! I scheduled an appointment to come meet with him and had mentioned the 2 cars I was interested in seeing. When I arrived to the dealership, he was ready for us and had both vehicles pulled up front and all of their information ready at his desk. He took his time to go over everything with us and answer all of our questions. He made the process easy and enjoyable! I also love the overall atmosphere at Hare. Its c=very quiet and welcoming with some complimentary amenities provided for guests.

paula page

I needed an oil change and wiper replacement. I was also advised I needed an update on my radio and screen. I was treated with respect and courtesy by Nelson Catalan in Service. I am very happy with my experience. I was told I'd have about 1 hour 45 minute wait and it was about 1 1/2 hours. It will all be even better once the construction is completed.

Diane Archer

Great experience! Nelson always takes great care of his clients

Sylvia Smith

I called ahead to schedule an oil change for my van and was told it would take a little less than an hour, but that I should give myself an hour to be safe. I felt like this seemed a bit excessive for an oil change (especially with a scheduled appointment on a weekday) but thought maybe Honda was overbooking themselves? Well I pull in and no one even looked up from a computer to acknowledge me for a couple of minutes, then someone finally tells me that they'll be with me in a moment. A few more minutes goes by and someone finally comes and gets my keys. At this point it had been nearly 15 minutes since I pulled into the bay. The van wasn't finished for another hour and 15 minutes; so what was supposed to be an hour took an hour and a half. Pretty unacceptable for scheduling an appointment ahead of time with a dealership of all places.

Cody Gatewood

They fixed it. We're all good.

Nathan Harling

Efficient service. In and out easily. Weston was very helpful

Todd vonEhrenkrook

Just bought a Civic from Hare Honda last night! Our experience with David Roberts and the Hare team was outstanding. David was straightforward and open which created an easy, pressure free car shopping experience. I’m happy with both what I drove off the lot and the dealings that got me in the car. Thumbs up.

Karen Temple

Communications were excellent - your team was great. Thanks for picking me up so that I could get my car when it was finished.

Luke Bridge

I worked with Mike Sheldon and he did an amazing job. Very welcoming and helpful and helped get me a great price!

Don Lile

Appreciated the loner.Which I only put a total of 13.4 mile on.And,returned it as soon as my car was done.

Craig Carey

Great. Finished 1 hour early!!

Melissa Baker

In 2016, I purchased my first Civic at Hare Honda (Terry Lee Honda) and had a fantastic experience. Since then, I’ve done all of my servicing through Hare as well and have had a positive experience every time. Yesterday, I decided to look into trading in for a 2019 Civic. I was disappointed to find that my salesperson had left Hare, but Paul Perez and Bo Chavis were phenomenal in helping me navigate my options to determine if a trade in was a good fit for me. The entire process was pressure free, and I’m glad that it worked out for me to purchase a new car! Thanks, Paul and Bo!

shay brewer

Working with Umer at Hare Honda was one of the best things that could’ve happened. In this car search of mine, I went to multiple car dealerships and no customer service compared to Umer! He was wonderful and made my decision so much easier to make! I’ll be recommending Umer to everyone I know I’m search of a car.

Harish Narayanan

Got my first car from here, a Certified Pre-Owned 2018. Love the car, and the pricing was competitive for the market. My only complaint was that my purchase was given an importance. My sales rep kept trying to leave my desk to go and attend some other customers who were going for a new car. This happened when i was making the payment and picking up the car, and scheduled my appointment. The finance manager was a little blunt about any questions for additional services. And i didn't receive my car's owners manual or insurance information. When i asked for these, they said i would receive it by mail. However, haven't received anything till date, and calls to the dealer or the sales rep have been unattended. When i asked some information about what to do for service and usual miles to look out for, the sales rep just said that "the car will tell you" and walked me out of the door. I understand the pressure in sales, and new cars are given importance, but felt like that they could do a better job than this for customers. However, i still appreciate all the help they gave me to get me into my first car. Really appreciate the service. And the above points withstanding, i would recommend this dealer to anyone for their next car.

Patrick Harless

Came in on a Memorial Day weekend for a factory recall service my wife scheduled with Hare Honda. What was my wife thinking?? The place was CRAZY BUSY!! Imagine my surprise when just an hour later they came up to me and said I was all done!! GREAT JOB!!

Susan Shafer

We had an awesome experience working with Chris Harriman. She understood what we wanted, wasn't pushy or overbearing and had a wealth of knowledge. Chris knows cars and she knows Honda's. It was a absolute pleasure buying our Accord with her and the staff at Hare Honda. Thank you Chris for a job well done! We will be back when the lease on our Ridgeline is up!

Linda Iwamuro

Had a great customer experience at Hare Honda this past Saturday getting my Fit’s oil changed. It was a busy day but I was ready to go before the estimated time to complete. Eric did a great job of keeping me informed, including texting me his contact info should I have any question during the service event (first in my experience!). The dealership is undergoing a complete remodel so there were some workarounds in place but everything worked efficiently.

Alicia Perrey

Always a pleasant experience. The staff is wonderful to be around and they are honest and give you a fair price on the work.

Cindy Bowman

We have purchased three Honda’s now from Umer Awan. We have always been extremely pleased with his professionalism and desire to help us. He takes the time to go with you when you purchase a car and show you on the road all the features the car offers. He’s extremely knowledgeable about all the technology on new vehicles. We highly recommend him to others.

Ashley Suarez

Umer was great to work with and was very dedicated at following through and making sure we were taken care of. He was a great pleasure to work with and we will definitely be returning to work with him in the future and also ensure we recommend him to all our family and friends. Thank you Umer!!

Chris M

Had a timing belt needing replaced on a friends ridgeline and our advisor recommend other essential repairs while doing so. He was very helpful and gave him options at a fair price. Very straight forward and knowledgeable guy, Thanks Weston pavey

Nida Awan

Where do we start!!! We just love our pilot! we had a great experience, working with Umer. Talked to him over the phone letting him know what we wanted in our new car. And when we got there he had everything set up and had a pilot ready for us to take home. It was a smooth ride. We will definitely be back to see Umer again. Thank you so much.

John Sedwick

Easiest car buying experience ever. Got into a new car in a couple of hours.

Machelle Tompkins

Umer recently helped my daughter purchase a car and he was amazing! He was so insightful and knowledge about all the cars and he was a very genuine person. He truly wanted to help find my daughter a car and I appreciated that. When it’s time to get my youngest daughter a car, I will definitely be returning to Hare Honda with Umer! Great service!

Alberto Leon

All dealers can be very stressful and nerve wrecking but unfortunately you only can rate 5 stars when I wish I can rate Paul Perez a bursting 20 stars plus because of this person me and my family felt so at ease due to his personality which is very family oriented approachable... Paul left me and family with an outstanding impression... I would absolutely with no doubt recommend this person!!!.. Thank you Paul for everything!!!

Molyna Ly

Megan is a fresh of breath air and hands down goes above and beyond to make sure I’m well taken care of. She’s the best and I always make appointments with her because I trust her and she ALWAYS provides me with the best service. I love Megan and everyone I know does as well! ❤️❤️❤️

Dee Lewis

My experience was excellent. Weston was very helpful and efficient.

Buford Peebles

Steve Wheat was my service rep and he did an excellent job. My wait was a little long , but understandable. It was very busy and the construction limited your space. If I had a complaint, it would be paying for the gas that I used in the loaner(which was very nice). I know people drive the loaners different distances. I only drove 60 miles and spent $1500 and still had to put 2 gallons of gas into the loaner or I would have been charged an additional $6.50.

Jessica McElwain

The entire experience made car buying so easy and stress free in comparison to other times I have purchased a car. Chris was AMAZING!!! She listened to my needs and took my situation into consideration when showing and selling me the vehicle. In the future I will only purchase from her.

Andrea Twitty

I was extremely impressed with Brandon McCracken in sales and Mark Meijer in getting me the right numbers to get my beautiful new car. I thought I would have difficulty finding the right car but Brandon did an amazing job at answering all my questions and being patient with me. Mark also worked at getting me the perfect financing and I am super happy to finally be in a safe and money wise vehicle!

Marie Rogers

I love coming to see Megan! She always has a smile on her face and is a pleasure to deal with. I will not take my car anywhere else for service because of her.

Jordan Walters

Probably the most consistent and transparent vehicle purchase I've ever had. Marcus Schuh and Milton Echegaray were top notch, and did absolutely everything they said they would do. I would send my friends and family to them and not think twice about it. Excellent job, this is how car buying is supposed to be, no games or gimmicks.

Ellen Cathcart

Umer was awesome in helping me find a car that suited me! Would absolutely recommend

Joe hendrickson

This dealership is the best. We came back and traded in a Honda Pilot for a new Pilot. A week later we traded in another car for another Honda. Milton Echegaray is the best! He goes above and beyond to make the entire experience enjoyable. He's not pushy and is full of information which is helpful in choosing what model best suits our needs.

Terry Young

I have referred Family & Friends to Chris Harriman not only because she is my friend, but because she is AWESOME! We really appreciate how she goes the extra mile for us. She's doing something right because they all keep going back to her for a new car and obviously not buying from me LOL. Go CHRIS!!!

Yongsik Mun

Megan Boerner/Service Adviser took care of all of the services that my vehicle needed, she was very professional, thorough , she was very informative and knew what she was selling! I feel confident leaving my vehicles with her . She is also always smiling and seems to enjoy her job!!!!

Lav Jhanji

The salespeople here are great. They go above and beyond to take care of the customer. Chris was my salesperson and she was great. She followed up with me on a regular basis and was not at all pushy. She gave me a great deal on the car and spend a considerable amount of time explaining all the features of the new car. Never felt rushed or pushed into buying a car. She was very patient and the dealership staff is super nice too. The manager is welcoming as well. Overall a great experience. Would definitely recommend this place over other Honda dealerships. P.S. - this dealership is 35 miles one way from my place. I still went there. That's how good they are.

Beth Ainsworth

Took 2 1/2 months to get back Understand some of that was on insurance company and it being at body shop for repairs. Poor communication, left messages on status of vehicle with no call backs 50% of the time, several times each week. they took vehicle to wrong body shop, then went and took it to one we wanted and never contacted body shop. I called body shop after 1 1/2 weeks and they told me no one contacted them it had been sitting there all that time and they had no idea what was going on and was getting ready to tow it. WHAT!!!! If it wasnt for me calling them and filling them in it would be sitting there. THEY had to call Honda to get paperwork etc. Then after they were done and it was back to Honda I get a call they found more damage and its going to be longer before i get it back. Worst experience ever. Not happy at all.

Michael Nugent

We bought a used vehicle from John Drake, the used sales adviser at this location, about two years ago. It was easy, quick, when we said no to extended warranties and the like, they took our word and did not push it further. John was professional, friendly, extremely helpful, and got the car ready for a test drive quickly. It is now two years later and he still sends personalized birthday greetings. The online ad was accurate, complete with up to date mileage and all of the correct features. Car was in great shape, as advertised, and we bought it the next day. It even came with a book of free car washes, which it needed soon (black cars are a pain). I have nothing but positive words for the job John and his team performed, from the ad listing up until I fired the car up and drove it off the lot. If you are looking at a vehicle on their lot or website, do not hesitate to take a test drive, this is a league above other dealerships you'll go to. John makes sure you're happy with the vehicle and that it is the one for you, rather than making you just another sale on his quota list. Thanks John for the great used car buying experience!

Sidra Rehmani

Honda is a highly recommended brand for cars. Recently a very good sales representative Umer Awan gave us a great customer service with upgraded skills.

Christine Hosp

Working with Karen B was a great experience in buying 2 cars yesterday. She was patient and very knowledgeable about the vehicles we were interested in purchasing. We were not 100% sure what we were looking for when we walked in the door but walked out happy with 2 new vehicles. I highly suggest working with Karen and the staff. This is not a pressure to buy dealer. At least not in my experience. So we drove off the lot after spending many hours at the dealership. Not because it took so long but merely to be sure we got the right cars and great deals. It was actually was actually great conversations while shopping for a car! Thanks Karen! John and I really appreciate all that you did on our quest to get the vehicles we wanted!!! You are a great asset to that dealership! It was a pleasure to meet and work with you!

Ann Randall

Today was my first service for my Honda Fit. Steve Wheat was my Service Advisor and I rate his performance as excellent. He clearly explained what to expect including pricing. The dealership is under a construction expansion but that factor did not appear to effect the service that I received.

Erin Andrews

I had an enjoyable experience buying my Honda from Hare Honda. Tim, Rusty, and Sandy were pleasant and helped to navigate the buying process well! I would definitely buy another car here in the future. Thank you!

Warren Harling

Incredible service and attention to detail- WESTON PAVEY was awesome in getting what was needed on my daughters car, prompt and accurate. Trust is important when getting service work done- especially non-warranty and I trust Hare Honda and Weston Pavey.

Kylie Catron

Salesman: Evan Miller My grandma and I came here expecting just to look around and Evan’s personality and kindness sold my grandma a car. He was very knowledgable and helpful and was able to make it so my grandma thoroughly understood everything. We will definetly recommend Evan and Hare Honda to anyone who is wanting to buy a car.

Glenda Kruse

From initial contact via phone, arrival at the dealership, the test drive and purchase process of our 2016 Honda Accord, our experience at Hare Honda was comfortable, efficient, and personal. This was in large part due to the character and experience of our salesman, Mark Kinser. He set us at ease and made the trade-in of our old vehicle as well as the purchase of our new one, as seamless as possible. We were incredibly blessed by his professionalism and personal touches. Similarly the finance manager was well-prepared, extremely competent and personable. We have privately purchased several vehicles in the past, but as we drove from the Hare Honda dealership in our new vehicle, I commented that with the seamlessness and fairness of this transaction I would definitely recommend and use Hare Honda again.

Kevin Hatcher

Set the appointment up and the service representative was fantastic. We dropped the vehicle off and they had the job done in no time. First time I had that fast and friendly of service.

Trisha Rutherford

Eric is very professional and helpful! I love bringing my car to Hare Honda and working with him.

Frank Cole

Our fourth car here tonight. Umar is one of the most humble and knowledgeable salespeople I have ever had the pleasure of meeting. I wish that all business people I had interactions with were as professional and personable as he is.

Jason Stanfield

My wife and I could not be more pleased with our purchase experience at Hare Honda. The sales staff were responsive to our inquiries and offered the vehicle we were searching for at a phenomenal price, and were very fair on our trade. Chris Harriman is the best car salesperson I have ever worked with, and I would wholeheartedly recommend her to anyone. I sincerely appreciated her follow-up, attention to detail, and zeal for Honda. Chris’ colleague Nick was fantastic in helping explain the details of our new vehicle, and Evan in the finance department was prompt, courteous, detailed, and managed to be competent in selling additional services without at all seeming pushy. If this sounds like a fake review...well, I’d be suspicious too, but seriously, just a fantastic experience. Feel free to reach out to me for specifics. Simply couldn’t have asked for more!

Web Surfin

Very pleased in every way with the purchase of my new 2019 Honda Accord! Everyone at Hare Honda was so professional & great to work with during this purchase process!

Dennis Velasquez

Man talk about an experience. I’ve been to other dealers and before I could make it to the door. I’ve been eating up by the sharks. Not here and thank to Paul he made everything go smooth. I mean what ever I asked for he was on top of his game. My family and I are very pleased. Definitely coming back in the future when my teen needs a car. Hope to see you then Paul.

Jabby Mavids

I had an appointment at 11 AM for an oil change. Upon arrival, I was told it would be two and a half hours before my vehicle was ready. What is the point of making an appointment??? When I asked, I was told they were fitting in those that didn’t make appointments. I don’t understand why someone who makes an appointment would be punished and put behind those that just show up. I ended up having to come back later in the day when I could get a ride so I didn’t have to sit and waste hours of my day off. I asked at drop off for them to call me when the vehicle was ready and I would come pick it up. They said it would be about 90 minutes. I received two text messages saying I could text that number back to get a status update. After two hours, I sent a text and got no reply. After two and a half hours, I had my ride drop me off and I would just wait to pick up the vehicle. Upon my arrival, the truck was done and had been sitting there for quite a while. I received no call, no text ever letting me know to come pick it up. Once I finally got my vehicle, the windshield was covered in something that wasn’t on it when I dropped it off. I had to get the truck washed to remove whatever this was. This was the second bad experience I have had with this service department. I am not happy at all.

Kathy Harling

Weston is always such a great help whenever I come in with any of my car needs! Truly the best, this man deserves it all!

John Cowherd

The service advisers are all professional, knowledgeable, kind, and willing to help. They communicate well every time I need them. The service manager also provides excellent customer service. I recommend this service department to my friends and family often.

Grayson Birt

I was informed by one of the gentleman at this location he would let me know "AT HIS EARLIEST CONVENIENCE" when the vehicle I had interest in was placed back on the lot. After waiting a week for a phone call, I decided to call back, to find out I wasn't updated on the vehicle and the vehicle had been SOLD 5 DAYS before I had to call again. I didn't receive any information on the location or availability of the vehicle from ANY of the employees I talked to and was never put in contact with the USED CAR SALES MANAGER. I suggest you put more effort in caring for the individuals who have showed interest in your vehicles, not the ones that just happen to get lucky on the day of purchase. Very unprofessional, unproductive, and a waste of my time!

Dave Carol

oil change and tire rotation, everybody very nice. a little pricy but well done.

Tina Genther

I had the best car-buying experience here. But yesterday, the Service Center was absolutely wonderful. I scheduled a service through the Honda app, and it let me schedule something that Honda usually only does on weekdays. They went ahead and completed the service even though it inconvenienced their team, and their work was exceptional. I would, 100%, recommend Hare Honda.

Melanie Fernandez

Went in for an oil change and opted for the upgrade multi point inspection. A complete rip off and waste of money! While waiting I receive a text with an attachment of the mechanics "suggested maintenance." To my surprise it was word for word the EXACT same as my previous visit. I expressed my frustration with my service advisor. I paid for a service that was not performed. The mechanics "findings" were inaccurate since I have receipts to prove all the work he said needed done has been completed in the last 3 months. The advisor talked with the mechanic and "assured" me he did indeed do the work but admitted to copying and pasting the previous notes. Not satisfied I sent an email to the service manager with no response. I took the survey that Hare Honda sent to me and still no response to resolve this issue. The work I paid for was not completed. I would question any work performed by this company.

Karen Beal

Every staff member was exceptionally knowledgable and polite. I highly recommend Hare Honda and especially my salesman David Roberts.

Anton Arnoldy

It took me three trips and two test drives before I was able to make a decision. Bo Chavis guided with good questions, comments, and knowledge. He was honest about what he could do for me in terms of price. Bo gave me time to digest the choices and come to conclusion while still working toward closing the deal without being pushy. We tend to hold our vehicles a long time, but certainly wouldn't hesitate to come back or recommend Bo to friends.

Levi Collins

Went into this dealership looking to roll some negative equity over into Honda Civic type-r they got the deal done! Good dealership

brandon tennell

Great Service Department! The entire staff was very friendly and professional while completing my service in a timely manner. Megan Boerner and Weston Pavey went above and beyond to ensure complete satisfaction with their knowledge and expertise. I will gladly give Hare Honda my business again and will recommend to friends and family.

Steve Wagner

I have had multiple Honda’s. I have always trusted Hare and service writer Weston Pavey with my service needs and have appreciated the professional and expedient manner that Weston has displayed when taking care of me and my latest Honda, the 2018 Accord Touring 2.0. Thank you Hare and Weston.

Brandon Roman

I have had my vehicle serviced here for a few years now and Megan Boner is always assisting me! She has provided great customer service and is patient. She is an asset to the company and one of the reasons I continue to refer friends and family to the service department!

Joe Proctor

This was one of the dealerships we visited while car shopping. The salesperson was very efficient. They just didn't have what we were looking for.

Kevin Misiewicz

Chris Harriman has been the salesperson for all four of our most recent cars - all Hondas! She is an extraordinary example of a salesperson who makes customers feel comfortable and confident that the deal she presents is the best. We have made comparisons with two other Honda dealers each time and it comes down to Chris being the best each time. She always works thru the paperwork making sure we understand what we are signing without unnecessarily dwelling on the details. Chris then spent as much time with us as we needed to understand the basics of our Odyssey. We especially appreciated her setting up Sirius radio with our preferences and hooking up our phones. We left the dealership confident that we knew all of the basics that she could have covered with us. Chris continues to be recommended by us every time we encounter someone considering a car purchase. We also found Andy did an effective and empathetic job of going thru our financing and extended warranty options. Hare Honda has a GREAT TEAM! Our 2019 Odyssey Touring has many nice features. But FYI: We miss the "cooler" for bottles of water; the moving hook on the right passenger side for a trash bag since the new fixed hook does not hold a small trash bag effectively; the rubber "wings" which held drinks in place on the console; and, most of all, the camera on the right side mirror which was SO HELPFUL when changing lanes.

Adam Berning

Went in to look at a vehicle to purchase. We weren't ready on Saturday to commit but signed a deal anyway. I called back Saturday afternoon and told them we were ready to buy but couldn't make it in that day. Went through the whole finance process and was approved on Saturday. Called Monday to finalize the schedule since we had an hour plus drive and told them we couldn't make it Tuesday but could Wednesday. Called in Tuesday to confirm coming in and was told it was sold out from under us. Not a great way to bring customers in. Sad part is we love Hare Chevy and own a car from them.

Sandy Rutherford

Great experience. Eric in service was very helpful.

Allison Browning

Steve was amazing. Timely service! They all finished before the time Steve said, and they were super patient!

Armando Broche

I was so nervous getting my daughter her first car. I went to Hare Honda not knowing what I wanted for her. Thanks to Paul Perez I was able to get my daughter in her favorite car. His professionalism and knowledge of the cars was so good; I almost bought two cars.He treated us as we were family and made me feel comfortable with our purchase.. Thank you Paul Perez

Wendy Hilgert

My experience with Megan Boerner each time I'm in for service is a great one! She is very thorough and willing to accommodate in any way possible. Megan is always smiling and friendly and makes the visit enjoyable.

Debbie Boerner

I take all my vehicles to Megan Boerner, she takes the time to go over everything my car may need and then some. I have visited the shop many times and she interacts with her co- workers very well , she has excellent customer service and appears to really like her job! Thank you Megan for your hard work!

Jeff Shuman

Every time I take my Honda to Hare Honda for service I am treated like ROYALTY, that is why I keep going back. Josh and Eric are phenomenal and you are lucky to have them on your TEAM!!

Donald Evinger

Tim Walls was our sales rep while buying a new 2019 Honda Passport. He did a great job! I recommend asking for him by name and you will get the best service.

Xiao Yu

I've visited this Honda dealership for my oil change needs the past three years for both of my vehicles. This is the first time I didn't enjoy the customer experience. I had forgotten to present my electronic coupon during check in; therefore, the service member had to reprint the paperwork. He came across as annoyed and frustrated by my mistake. In addition, there wasn't a welcoming feel that made my business appreciated. There are 3 other dealerships right next to this Honda dealership. I'm considering other options in the future.

Brad Wagner

Saw Weston the other day when I went in to have my car serviced and it was the best experience I've ever had!! Thank you for your expertise!!!

Amanda Walls

Had a great experience shopping for a new car at Hare. My salesman, Tim Walls, was great. Not pushy and he listened to what we were looking for. Highly recommend him to anyone in the market for a new car.

Bryan Rabb

Everyone was super nice and welcoming ! It was actually the first car buying experience that I have ever had, that I didn't feel like I was buying a car.. I actually had fun and felt like my best interest were being looked out for !

Lisa Young

Services are always excellent. Megan, service advisor, truly goes above and beyond customer care. My most recent experience is worth a notable review. Leaving work on a Friday afternoon, my car did not start. I am sure you can imagine the stress of needing to do kid pick ups and getting home. After talking to Megan, I no longer felt the pressure and stress. Megan placed me in a dealership loaner that same day. I was able to pick up my youngest child and get home. They say, "it's the little things that makes a big difference." The little things generally are not difficult but they take a little extra time and demand a little extra effort. This is how I describe my incredible experiences with Megan and Hare Honda. A special thank you to Megan for always being my little things.

Linda Lough

I stopped by for an oil change, but asked for tire rotation as well. I was scheduled and done within 25 minutes. The charges were very reasonable and surprising. I especially appreciated the friendly service. I'm looking forward to business with Hare Honda for all my car needs.

Emily Arnold-White

It was okay. Took much longer than expected. My wife, Emily Arnold-White was told over the phone that it would take about a half of an hour to service.. When we got there, the serviceman told us that it would take around and hour to an hour and a half. Considering that I had to be at work, the wait was extensive and no one alerted us that it would take longer than expected. I had to go (against my wife's wishes) an inquire myself. It took nearly two hours, but the staff was pretty cool.

Scott Helton

Hare Honda for the win! Service advisor Megan Boner was a huge help with my Honda. The ole Honda has a lot of miles on her but Megan came to the rescue... She was very knowledgeable and helpful when deciding what to do with my vehicle repairs! Now that the ole Honda is back on the road I am one happy customer!

Tom S

Excellent experience. Nelson in service was top notch — the primary aspect of any loyalty I have with the dealership.

Aamir Kapadia

My experience here at Hare has been nothing but excellent, purchased my car back about two years ago from Umer, a great salesman with an even greater attitude and professionalism, just recently the car had a minor issue and I was informed it was still covered under the great certified pre-owned warranty offered and that everything will be taken care of, service advisor Steve who was extremely helpful, helped me with the service process and even got me a loaner vehicle so I had something to go to work in. As I was waiting on the diagnosis of my car I can't count exactly how many but I'd say around 4-5 employees asked if I had been helped or needed anything and one of which was Margo, she informed me about this new add on service I could add to my car for wheel and tire protection for future needs and the whole process was short and detailed so looking forward to that, thank you guys for all the excellent work you guys do.

Penny Crawley

We purchased a new Honda Accord. Salesmen drive us crazy about buying another car. Too much pressure. Also big turnover in salesman & shop staff

Michael Frost

Very good dealership, we have been going here for a few years now. Staff are friendly, but the place is super busy for service, so make an appointment online! They are being remodeled as of May 2019 and it's supposed to take eight months to complete, so it's going to be a hectic place for a while.

Elle Steele

I was scared to buy my first car but Milton was beyond helpful in explaining everything to me! He was more than willing to answer any questions I had and was very patient with me! He made sure to show me the ins and outs of my new car which i so appreciated! I will definitely be going back if my car runs into any problems in the future, everyone was great!

Stephanie Stout

My experience was good! I needed an oil change and wanted the car to be checked over for maintenance needs. I received a text that wheel balancing was recommended ,which seemed reasonable to me, so I had it done. I was in and out in less than 90 minutes.

scott manson

Paul Perez exceeded our expectations. He took time to answer all our questions, going & getting answers for the ones he did not have answers for, & gave us time to process the information. We found everyone at the dealership to be helpful. Glad to recommend them

Chris Castetter

Steve Wheat is the main reason I keep coming to your service department. The man is always above and beyond with his customer service skills and exceptional manners. Always a great experience. Steve always has my best interest at heart when it comes to my aging vehicle. Thanks again.

Kadiatou Camara

I was very happy for my recently visit it was good job thanks

Debi Binkley

Tim Walls did an outstanding job of helping us purchase a new Honda Accord Sport. He was knowledgeable, professional and excellent to work with.

Derek Eaton

Service was faster than expected, location is always clean, personnel are extremely nice and provide thorough information up front.

Shane YaSharAhal

Very good help Mr.Umer Awan got me in the car I wanted and made it convenient

Allison Keller

Weston is always super helpful and friendly! He is also super knowledgeable about the services that Hare Honda has to provide!

Derek Richey

Fantastic got me in and out with my new car in a very fast time. And Chris Herriman is the best salesperson I've dealt with in a long long time!

katlhick .

10/10 would work with Mike Sheldon again. As long as he is selling I will do all my car purchasing through him. He was honest, personable, funny, and not pushy at all.

Steve Nichols

Christopher was friendly, knowledgeable, and a great help. I expected that buying a car involved pressure sales, but Christopher was like a family member helping out another family member. I love my car, loved my experience, and would definitely come back.

Jordan Chance

Eric was friendly and helpful- They could have easily charged me for things I didn't need, but were honest and that's more than I can say for most places I've been in Avon. Thank you so much!

Wesley Smith

I got a no nonsense experience when I dealt with Eric Rutherford in the service department. That’s exactly what I want to come get my car serviced.

Anthony Schuster

the service was ok got an oil change and tire rotation, However hare is not honer the deal that Terry Lee said i could have when I brought my honda from them. That because I change my own filter for engine and cabin And the Service person Weston Pavey said I void the life time tire for free that Terry lee give to me when I brought Honda . I will go to other honda dealer for my next honda

Brandon Boerner

Megan B always does me a solid. Super Kind, quick, and fairly priced. Effortless. They will also hook you up with a loaner if they are busy

Tim McPike

Worked with Umer to purchase my new car. He was knowledgeable, patient, and helpful through the entire process. Umer was very responsive to emails and I suggest you work with him on your next purchase.

Paige Radseck

Had the most amazing experience buying a car from Hare Honda and their staff but especially from Tim Walls! He’s the best! Great deals and great service! If you need a car- call Tim and check them out. Ingar is also amazing and Marcus helped as well with financing! Thanks again to you guys! Also I had to stop by for a service and service dept was excellent! Steve was super helpful! They are the best!

Teresa Sandifer

Quick check-in and service done quickly.

Lisa Ervin

Had a great car buying experience with our sales guy!! David Roberts is the guy you need to ask for. Showed us what was in the range we were looking at, test drive a few and we walked out with a great deal!!! Would definitely go back and buy from him/them again!

Stephen Shimonek

I arrived at approx 11:00 for an 11:15 appt. I was to get a new key made and 1 recall for the battery light I believe. I was told this should take 1-1.5 hrs. 2 1/2 hours later I asked how my car was doing. The lady said it hadn't been pulled in yet, my guy was at lunch! I got my car and left.

Saboor Khan

Dear Josh, Thanks for turning a not-so-good experience into a satisfactory one. We all are humans and certainly make mistakes, but best way is to correct them and you did exactly that. I sincerely appreciate having the candid talk and listening to my concerns. It was a good dialogue. Thank you again!

Doctor Steam

Horrible! Would not send my title paperwork to BMV. I had to pay late fees and could not get them to call me back. As of now I am still waiting on my title paperwork.

Maury Boehmer

Chris Harriman is amazing! If you are looking for a Honda vehicle she is extremely knowledgeable and super friendly! She graciously helped me with my car buying decision and never once did I feel pressured into anything. She provided the kind of service and care I have struggled to find at any other dealership and I felt so respected and cared for in my decision making process. Thanks Chris!

Josh Winn

Great experience, but Honda isn’t for me right now. I submitted a request for info online, and Karen Bayless helped me out with getting in to the dealership for the test drive. She was busy when I arrived, but she took a moment to politely apologize and explain that her colleague Chris would be assisting me. Chris was great and explained the features of the HR-V I drove really well. We enjoyed some great conversation during the test drive, and all of my questions were answered. In the end, I decided that wasn’t the car for me, but I wanted to make it known that Karen and Chris were great representatives for Hare Honda.

Mark Luther

Mike Sheldon was my sales representative and he helped find a 2016 Honda Civic EX-T, and I absolutely love it. He took the time to connect with me and get to know me as a customer and I appreciate that and will be coming back in the future to buy more cars from Hare Honda. also, shopping and/or buying cars is quite painstaking, but this was a pleasant experience for me.

Anna Acklin

I needed to get an oil change at the service department. I always dread these things but was pleasantly surprised when working with Eric Rutherford! He took care of everything I need and made it easy. Will be going back.

DeVan Taylor

Weston was informative and helpful in staying up to date on upcoming maintenance that I should note.

Michael Greenberg

I am satisfied that the dealership honored a competitor coupon without arguing or trying to deny it; I received a loaner vehicle which was the same model and trim as my vehicle, the and the employees I interacted with were nice.

Derrick Bruce

Salesman Matt Patterson It was a pleasure meeting the salesman, Matt Patterson, even if I hadn’t purchased a vehicle. I feel he was very honest, authentic, and cared about my vehicle situation beyond him making money off the deal. Matt appeared to have a went a couple steps past what any other salesman or dealership has in the past. I’m sure he made a commission sacrifice to get me in the vehicle I wanted. I thank him for his consideration.I showed up late to my appointment which kept him at the lot until 10pm. Matt maintained a professional level of patience.

Angela Orange

Umer Awan is the best car salesmen at Hare Honda. He is knowledgeable and personable. I will always turn to him for my car needs. Umer you rock!!!!

Ray Kindred

Went in to buy a new vehicle and left with a new Odyssey and new friends. Different atmosphere than any dealership I've ever been too. Not only was Evan Miller amazingly helpful and friendly, but the entire staff is awesome. We were there for quite a long time, not because of the staff being slow, we were all having a great time talking and cutting up. Evan got us a great deal and we love our new Odyssey. I would recommend Hare Honda to anyone. We highly, highly recommend Evan Miller, but the rest of the staff is great too.

Laura Whiteman

From the time I walked in the door, until I drove my new car off the lot, my experience with Hare Honda was exceptional!

Michael Rohrer

Great car buying experience. Found just the vehicle I was looking for. Delt with Mark Kinder. Very professional and helped make a smooth and easy transaction. Would recommend Mark in the future.

Mitchell Hedges

Milton is a wonderful salesman. He was very helpful and answered all of my questions. I highly recommend seeing him if you want an honest and nice car purchasing experience!

Brandon Russell

We worked with David Roberts at Hare Honda and it was the easiest car buying experience we’ve ever had. We told him what we wanted, and he listened. He found the car, and we were in and out in about an hour. If you’re in the market and want an experience that is easy and straightforward and a salesperson who doesn’t act like a stereotypical salesperson, David at Hare Honda is your guy.

Mary Ellen Boerner

We have taken several of our cars for service to Hare Honda and have always worked with Megan Boerner. She is extremely knowledgeable about cars and her customer service is outstanding. Our experience has been very positive.

Stephanie Christ

I scheduled an appointment a week in advance for an oil change on a Friday morning. Throughout the week, I received multiple reminder text messages to be there at 10:00 am for my service on Friday. So I was very disappointed to be asked if it was OK for me to wait 3 hours for my oil change when I arrived on time for my appointment. When I told Hare Honda that "No" it is not OK - I was told that a bunch of walk-ins had shown up and they take president because they arrived BEFORE me. What kind of system is that? Why wouldn't you tell someone without an appointment that you are already booked this morning and schedule them an appointment in the future vs. making those that do have an appointment wait three hours? Just crazy!!! I will never go back to Hare Honda for any reason. Poor, poor customer service!!!!!

Jose Hernandez

I had a really bad experience with one of your salesman. His name was Mike Sheldon. From the start he was being pushy and the only reason why I even made the purchase was because it was the color I wanted. But honestly he was not taking me seriously and he had to pass me to another salesman (Mark) to finish the deal. Worst experience I’ve ever had.

JK Arthur

Recently we bought a 2019 CRV from Chris Harriman. We had purchased an Odyssey from her in 2010. Chris is very knowledgeable about all the vehicles that she sells. She explained all the features to us and spent time going over everything again when we picked the CRV up. She was very courteous and didn't try to rush us to a decision. I would highly recommend her to anyone looking to buy a Honda product. Kathy Arthur

Alex Nelson

The only reason I gave it four stars is because the first time I was there I was ignored for about five min. No one said hi or told me someone would be right with me. The second time was great. I was greeted and they said someone will be right with me. Also I had an appointment set for 8:45, I ended up getting there early and they got my car right in and out before my appointment even started. I would defiantly recommend this place.

Ted Herrera

Very nice. No pressure experience was really appreciated. Allowed my wife and I come to a decision that made us happy. Also, the deal was quite good.

Rachel Wagner

Always great service! Weston always makes sure my car gets what it needs and is taken care of in a timely manner!

Christy LaMar

Steve Wheat took very good care of me. He was honest, very informative, professional and kind. I will definitely be bringing my car to him from now on! I normally do not have any car repairs or maintenance done at the dealership but my awesome experience with Steve changed that!!

Peggy Richardson

I just purchased my first Honda from here. I was referred to Umer by some friends who have made several purchases from him in the past. Umer made my first experience at Hare a very pleasant one. He was very informative, patient, kind and never pushy. I see they recommend him. I will be doing the same.

Marie Dean

Eric was outstanding in service as always. He's extremely mindful of my time and is very efficient at helping me whenever my car is brought in for service. Thanks Marie

Jeff Armstrong

Great experience. I highly recommend Hare Honda and Bo Chavis.

Guoqing Lu

Service advisor is nice, but the estimate to fix my car is very bad. My car break oil pump was broken, but the technician said abs need replace. Total cost to fix the problem is over $3000.

chad cooper

I’ve taken my 2000 Ho nda civic here for years. They always take great care of me. Eric Rutherford is knowledgeable and timely with all my services!

Heather Pence

We had a great experience buying our Honda Accord. Evan Miller did a great job explaining all that the car had to offer and ensuring we understood all our options. Everyone was friendly and knowledgeable.

Alberta Platt

We took our sons Honda Civic in this week to have the air conditioner serviced and our experience was exceptional, thanks to Gary Jones! He is one of the most professional, knowledgeable, honest, and kind service advisors we've ever worked with. You can tell that he truly cares about his customers. He went above & beyond to make sure my husband & I were taken care of during the repair.. He always called us to let us know what was going on with our car and made sure we had a rental with out any delay, and if we called and left a voicemail for him to call us back, he would call back promptly. When we asked about the cost of the repair, he explained everything in detail and made sure to apply coupons that were available. We cannot say enough nice things about Gary Jones!! The service manager, Josh, is an exceptional manager and also took the time to talk to us. Due to our wonderful experience, if we decide to buy a new Honda or get maintenance done on our cars, we will come to Hare Honda in Avon!

Elissa Holman

Had 2 recalls fixed here in 2015. After getting my car back, my radio stops working, which wasn’t a problem before they touched it. Called to ask about why my radio isn’t working and they swore it wasn’t something they did. Had to come back 2019 to get the exact same 2 recalls fixed, asked them to look into the radio issue since it hasn’t worked right since they messed with it before. They said that it would take them at least 4 hours to even get to it, if they could even address it today. I was expecting 3 hours of work, so I asked for a courtesy car, providing documentation saying that if I needed one, one would be provided to me. But they claimed to be all out (with a lot full of cars). So I had to wait in the lobby for my car to be done. Thankfully it only took 1 hour, instead of the projected 3, but it still threw off my entire day. WILL NOT RETURN!!!!!!!!

Anne O'Regan

I had David as my sales associate. He was very knowledgeable about the car, which was good since I had many questions. He was also very funny and nice. He was great to work with!

Jessica Neely

Made the third purchase of a Honda Odyssey recently at the Hare Honda dealer, we had previously purchased from Terry Lee, it was great that our salesperson Chris is still there, shes easy to work with and really knows how to explain the features, wow! We will be back in a few years for another one!