Reviews of Bill Estes Automotive (Car Concessionaire)

Shaun Dunlap

Nice selection of vehicles

Jay Marble

Bought a new car from Bill Estes Jeep. When I arrived to pick it up, they had launched a clearance sale and reduced prices on all comparable cars. Because I had already negotiated, I didn't get in on the savings. Bill Estes Jeep could have told me a clearance sale was coming soon, but they didn't. They could have passed those savings on to me, but they didn't. I left a very unhappy customer and will not return.

Candy Abercrombie

Awesome service great place!!!

Jeremiah Bridges

Googlemibus has a reputation as an independent counsel to a new New York city police officer who has not yet been identified by police officers

Tdreyer

I went in for an oil change. It was done in less than a half an hour. The staff was very nice too.

Ronald Deter

what a scam sales people dont know what they are doing please do buy a car or jeep from them

Bryan Welch

TL/DR: Probably just fine if all you want is a base model appliance to get you around, not so good if you want something special or act like you're knowledgable about cars. I was visiting Indy today and decided to stop here because according to an online search they had two of the truck I was looking for and were on my way home. I found the trucks on the lot, locked, and when I'd seen all I could see from the outside I went in search of a salesman. My search led me to Leon, the only salesman I could find who didn't appear to have a sale already in progress. I told him I had recently rented a Durango RT on Turo, liked it, and when I started researching buying an RT I'd discovered the SRT. I told him I wanted to take a closer look at the two they had on the lot, and test drive one briefly so I could decide if the 125hp increase was worth the $10k+ premium. I also told him how glad I was I'd driven the RT when I did because I'd almost been talked in to buying a minivan. I liked how the RT had almost as much space but was a lot more fun and planned to trade in both my truck and my CTS-V as i felt the SRT could fill both roles. At this point he started trying to talk me back into the minivan. That quickly failed so Leon told me he'd get the keys to the SRTs and meet me on the lot. 15 minutes later he finally came out. I looked over the trucks then told him I'd like to go ahead and take my test drive now. He then started mumbling something about it being closing time and everyone was on their way out the door and he'd have to see what the manager said. I followed him back to the showroom where there still appeared to be multiple sales in progress and no one looked like they were going anywhere. Leon again started giving me the line about closing time then said if I wouldn't first commit to buying and completing the sale tonight then I couldn't have a test drive because these trucks are really really rare and they don't want to put a bunch of miles on them. As of tonight there were two on this lot, three more within Indianapolis, 9 within a one hour drive and at least double that within 100 miles. Both trucks on this lot are LAST years models and one had a dead battery it had been sitting so long. A $70k SUV with 475hp is a special vehicle for a special customer, but by no means "rare". Finally I gave up on trying to overcome Leon's brush off and left feeling even more committed I want to buy an SRT instead of an RT, but it definitely won't come from Leon at Bill Estes Automotive.

Leon Dudley Jr

Great organization with great employees!

Ryan Hostetler

Great fast service

Jonah Sullivan

Absolute TERRIBLE. Dealership!!!! They are lucky they haven’t been sued! They turn off check engine lights and don’t properly inspect vehicles before putting them on the lot! Shady business! Out $3200 hindered because of their poor service. Do not ever buy from this dealer and if so, you are at your own risk!!

Tom Barker

Poor service department

Tarsha Davidson

Great service department

suga snaxxx

Nice informative people

Stephen McCauley

Great experience.

John Guthridge

Would be nice if the service dept, listened to you. You tell them we're the problem is and the just look at an easy fix , that will last a bit , but yet here I am again, right back where I was, same problem, won't return here sadly, Ok took my jeep back over, found where a mistake was made on the repair, fixed as of now , so will give a better review,

Clare Osborn

Our family has purchased a total of 8 cars through this dealership. We have also had automotive work preformed. Their techs, sales people, finance personnel and managers are ALWAYS kind, professional and a pleasure to deal with. There will be no other dealers for me or my family. Why would you chance going outside your area when we have such a great dealership right here in Brownsburg.?

Robert Eakins

I went to have the oil changed in my vehicle on 5/31/19. Because of your location near my house I have used Bill Estes (Ford and Chrysler locations) for 3 years of so. I have always had a pleasant experience in the past. The oil changes have been less than $25. I didn’t ask what the current $ was when I arrived, just how long the wait was. My mistake. After waiting 2 hours for the “1 hour and 15 min wait”, I was told the a simple oil change was $55.00. Wow! I asked again and was told that was the price. I will make an effort to see that the Bill Estes Auto Group never sees a single one of my dollars again. ?DOUBLE the price of the last 3 oil changes? I’d go broke having them take care of my vehicles.

Anthony Anthony

Not going to get your best deal here. When I got home I took the Bill Estes Automotive sticker off the car.

Carmen Worlds

Efficient service with great customer service. Enjoyed the comfortable waiting area. Coffee available during wait.

Billy Conner

The best service on the West side way better than Plainfield

Kenneth Torrance

Always friendly and provides great service. Never a bad experience.

Pedro Tapia-Enriquez

My go to place for my routine maintenance check up on my car . Friendly atmosphere , quick service .

Tom Bose

Very poor phone communication, Parts were very overpriced, Michael seemed proud of high price, with poor delivery times !!

Landon Bailey

Unchecked incompetence from the sales team that couldn't answer simple questions as to why they pass the cost of their insurance policies onto their customers. They were not familiar with programs and rebate details. They tried every trick in the shady dealer book. They ask for a signature on a blank finance document and when they ran our credit they mixed the information switching the buyer 1 and buyer 2. I wouldn't recommend them to anyone.

Joseph Schmidt

Totally unhappy with the service work preformed with my vehicle. Never got to talk to the mechanic who was actually doing the work and in my opinion the service writer seemed to be uninformed of the status of vehicle each time I called. Highly doubtful I will return there for service work again or recommend them.