Reviews of Beck Toyota (Car Concessionaire)

Derek Kean

Took our family Sienna to Beck for warranty work. I dropped off the van Sunday night via the overnight key drop and first thing Monday morning, Greg called me to confirm they had possession of the keys, gave me an estimated time of completion of the warranty work and asked if there was anything else they could help me with. I requested a brake inspection. Greg called me with options and prices and was very informative. We had new brakes and rotors installed based upon Greg’s recommendation. The price was fair and the work was completed quickly and with quality parts. We will return here for future service and future vehicle purchases. Thanks Greg and Beck’s Toyota.

Rebekah Furgason

I've bought two cars from Beck now and I'm very happy with both experiences. The salespeople are very patient and not pushy at all. We are planning to only use Beck now.

Robert Bryant

This was nest dealer of the 5 I visited. Determined to make deal doable. My salesman Matt was great. Told the truth. Great dealership.

123jmhl .

I went to the service center to schedule an appointment, the assistant service manager was so rude when she asked my information . She never once looked me in the eyes nor smiled once. Very disappointed that they put somebody in the service front desk who has absolutely zero people skill nor interests in making customers happy. I hope they put someone with friendly smile and have some interest in making customers comfortable in the future.

Mark Hensley

I bought a 2017 Tacoma the salesperson suggested an aftermarket remote start system over a factory, I had an aftermarket remote start installed. Before 3500 miles the phone chargeing base started intermittently working which I took the truck in for repair. The technician refused to diagnose the truck as soon as he found out the truck had an aftermarket remote start installed? He put the truck together leaving the remote start wiring and controller hanging down making it difficult to put my foot on the brake pedal. (Photo available). This wiring was zip tied up and out of the way behind the lower steering column panel. I personally seen it, prior to the technician cutting it loose. The technician said the remote start was causing interference on the CAN bus line. The next day I simply unplugged the remote start system and test drove the truck and amazingly with the remote start system removed from the truck wiring, the truck charging pad still has the very same problem that I had before. I spent less time to troubleshoot the remote start system than it took to drive to the delearship, little on the 2 1/2 hours I wasted at the dealership. The excuse that this was causing interference on the CAN bus line, I believe is totally false when the paperwork even states they did not diagnose the problem, how does this technician know that the remote start system was causing anything wrong? Since a remote start system is connected to the CAN bus line, is that going to be the excuse for the next 97000 miles, when any other factory electronic component has a problem? What good is an extended warranty or any warranty, if they refuse to diagnose the problem.

Jamie Percifield

Always have great experiences at Beck. Caring sales staff. Well organized, prompt, and professional. Buying new or used, excellent service.

Benjamin vonBergen

Beck Toyota got me an excellent deal. Elmer James, Steve Rose, and Tim Steen did more than necessary to help me, and I really appreciate their care and service.

Iman B Tabar

I have to give the guys working there 5 stars. Just picked up a Corolla last week. Patrick Burke offered a great deal and Melissa was super nice and the whole process went very smooth. Drove from Lafayette, IN to pick up a car there and happy that I did. The financing was supportive and I felt I was being taken care of when it came to different financing options.

Trey Ashby

I had a wonderful buying experience at Beck. Trey was the lead salesman that helped me find the perfect car. He made the payments affordable, took a great deal of time to show me around "bumper to bumper" and then gave very detailed explanations of all the amazing features on the vehicle. He said to me "I don't want you to just like it, I want you to absolutely love it." When I picked up the vehicle later in the week, it was Trey's day off. He left great instructions for Harpreet and Mike to help me finish up the process. They too were thorough with making sure I was comfortable with the features before driving off the lot. I will definitely be buying Toyota from now on, and I will without a doubt make Beck my first stop when I look at a new vehicle in the future. The entire process was seamless and efficient.

Nick Downing

Derik Wilkerson has been a pleasure to work with. He went over and beyond to make sure I was happy. He made the buying experience great and I would recommend him to anyone.

Ashley Klene

I bought a 2007 Toyota Camry. At right about a 150,000 miles, the engine blew a rod. I'm still making payments on this car. My warranty had barely expired due to milage when my engine blew. I bought this car in September of 2015. Even though my warranty was expired, I was sent a good faith check to help with the cost of the repairs.

Richard Gallien

The salesman, Tim Steen, was very easy to work with and very knowledgeable about the vehicle. He very efficiently handled our visit and made it a stress free experience.

Butch Cook

I bought a used car from Mr. Dave Kellar for my wife, a pristine 2012 KIA. 380 miles & 3 weeks later the engine seized up. Mrs. Beck & her Daughter in Law, Alicia went well beyond what one would or could expect. We had passed on the warranty as we felt that we were at our limits for a car pmt. In a timely manner they had Adam order me a motor at no cost to me. We have driven several miles & for 6 months. The next truck I buy will be from Dave simply because of his experience & for the honest, indeed sympathetic, management. It is great to deal with an honest group of people that did not try to pressure me to make a snap decision in order to gain a quick sale. Beck Toyota has gained a loyal customer in me & my family as well. Floyd Butch Cook, Trafalgar, IN.

James Schweiss

Trent is an exceptional guy. He is very warm and attentive to the Customers needs. We purchased a 2015 Toyota from Trent and he went out of his way to make sure we knew all features of the car and explained everything about it. I have never bought a car from anywhere that was so through.

Dennis Fitzpatrick

Beck Toyota always has our best interest in taking care of our Toyota. They are number one .

Darc Pfenyx

This was the most pleasant experience I've had leasing a vehicle. I got the car I wanted at the price I could afford. No haggling needed, so sales pitch, no bait and switch. We talked about what I needed to have in a vehicle and my sales guy Harpreet Singh made sure my vehicle had everything I asked for. I couldn't thank them enough. Even my return of a Corolla I leased in Florida was easy and hassle free.

S Johnson

I have been a loyal customer of Beck Toyota for over 30 years. I have purchased 4 new vehicles here and Beck Service Department has performed all regular maintenance and repairs on all of them. In all these years, I've only had one concern, recently, and Beck was honorable in making it right. This type of customer service is an example of why I continue to rely on Beck Toyota.

Kathy Golden

Made me wait four hours for an oil change that I had an appointment for not cool

Brett Horsley

I came to the the dealership right as they had opened on a Monday morning. I was greeted by Trent at the door and expressed interest in test driving a used 4Runner. We took it around the block all the while having a solid and informative conversation. Trent was very knowledgeable about the vehicle. Upon returning I told him I like the car enough to want to show it to my wife. They let me drive the car up north to meet her and show it off. Upon returning we brokered a deal for the car and I couldn’t be happier. I couldn’t pick the car up that day so to finalize the deal Trent came in to the dealership on his day off to hand over the keys and give his final thoughts. Couldn’t recommend this salesperson more.

Anne Bryant

Terrific customer service. I have 100% confidence in them.

James Taylor

Had an appointment, arrived on time, out in less than 45 min. For a PM. Very pleased with the efficiency & care they give our Camry Hybrid

Tonya Stephenson

I have been a random customer at Beck for the past 4 years, until recently. I am the original owner of my 2010 RAV4!! I know the basics and feel confident enough in diagnosing if it is a maintenance or problem which will lead me to a near by shop with a certified mechanic. I had new brakes put on by a different company months ago. The new brakes started to make a rotational squeal soon after the brakes were put on and it got louder. I returned to that company and after failed attempts to fix it, I took it in to Beck. My break pads had a build up of Indy's finest street debris which caused them to have a rotational squeal. Clark, the service manager at Beck Toyota came all the way out to my work site one afternoon to hear it for himsef. He heard it loud and clear. He scheduled a drop off day and a week later I was assured the problem was finally fixed!! What could have been another waste of time and effort, turned out to be a great experience!! Clark, stood behind the Toyota brand and strived to gain my trust and that's not easy!! His service department demonstrated that working as a team can yield positive results and gain customer loyalty! Clark, went above and beyond his call of duty as a Service Manager, respectfully acknowledging my RAV's issues and working diligently with his mechanic Vince, to investigate and find out what the real problem was and making the necessary repairs needed to safely keep me on the road and a happy customer!! Great service team!!!

Jean

Best car buying experience - ever! I have dealt with the sales department, service and finance department, and across the board, best customer service I have ever experienced. The entire staff is friendly, and welcoming. I worked with Trent in sales to trade my used '05' Camry for a 2015 Camry and he is the best salesperson I have ever worked with. He was there for me through the entire process (not toggling back and forth between two customers). He explained everything thoroughly as he walked me through the purchasing process. He walked me through every single feature on my new/used Camry, which saved me a lot of frustration with trying to figure it out on my own. The finance department worked to find me the best financing deal they could, and even threw in an unexpected extra! I will remain a loyal customer to Beck Toyota, and highly recommend them to anyone. Thank you Beck Toyota!!

Erika Clark

Great salesman...professional without wasting our time. Would buy here again!

Eileen Stinson

Just went to look and ended up buying. I have owned it for just about an hour. Thanks Trent for a great buying experience. There was no pressure and the finance guy was helpful and worked hard to get me the best price possible. I am very happy and if I ever need another car I will be back and I definitely will recommend BECK TOYOTA to family and friends! Thanks again!

Hannah Bomar

Spoke throughout the day via email to an internet sales manager, got a great price on a 2018 Corolla. I had a trade in, which I knew had negative equity, I walked in knowing that one. I walked in knowing what I needed for my current vehicle and how many months of a term for my new car loan. The manager on duty pretty much said there was no deal because of my negative equity. Didn’t look at numbers.. offer me anything.. or come out to speak with me. Instead of the sales person offering to try one more thing while we were there, she said she would try tomorrow. We drive the extra distance tonight because we were offered such a great deal but it looks like we should have went to Carver Toyota, they try a bit harder to get us in a new vehicle. I’m not new to this whole car buying process, and tonight was an awful experience. We won’t be back.

Wayne Patterson

I had been to the other area Toyota dealership, but Beck was a no nonsense we'll get you outta here with a brand new car in three hours kind of dealer.

Keirstin Minton

Great advisors and technicians

Peggy Gasper

Beck has always been the best of all places I have purchased Vehicles from. Our sales rep this this time, Melissa, was very professional, attentive, friendly, knowledgable, and expedient. She kept communication ongoing and made the process enjoyable, quick, and easy.

Black Raven

I go in for a Takata air bag replacement. The lady said she would take me after I was already told to see the guy on the end. Fine right.. She ask me last name which I gave her. She said something else as she is turning...I said did you ask for my first name. She snobby said no I just said your last name and I can take your keys. So I thought to myself not a good way to treat your customers. So no I would never come back here again. I was told it would only take an hour on the phone to replace. She marks it down as two hours. I did not get her name but she reminded me of the Democrat Congress woman that is just mean and nasty in the congressional hearings. Will update if I find out her name and on the actual time I have to wait.

Mr. Wiley

The whole process was suppose to be simple, not an argument about what is needed or not needed. How I understood it was this - I was approved for X amount - for a term of 60 months. That is all I had from Toyota, after speaking with Jessica, she said i was approved and if wanted to go with a 19 instead of 18 we have better deals and interest rates going on. She continued to mention she had 3 different options for term and interest rates - one of them being the 3.9 for 72 months. My car should be worth more than 8800$ in my opinion. So when you combine all the info I was told - it implies several things; 1) I'm approved, 2) I can select my terms/rate promotion. Then it comes down to basic math - value approved for, rate of car, trade in value for upside down value on car - taxes, fees and interest rate - combine all those and you have a monthly figure. Its when the rate is astronomical which makes the equation unrealistic and unobtainable. When I am talking to the finance manager and he claims I need to have a credit report on file and I say I don't want to have my credit run - and he says well we don't know the terms Toyota approved for you - so we need to structure the deal. In reality HE DID know the terms Toyota structured the deal for - I did not. Had he been transparent and said - look Toyota structured your pre-approval with the following - and we feel we can get a better rate / structure if we submit your credit app to our lenders - then I would have been understanding and willing to fill out a credit app for Beck to run it. Instead I felt he was shady, untruthful, talked down to me and didn't care about anything other than a deal. Just as the primary focus with the sales guy tagging along for the test drive etc. His primary focus was my car and I asked him directly so - my appraisal is more important than selling a car? He said yes it is. He knew nothing about the Toyota we test drove other than what his phone said, I knew more than he did because I did my homework about the car I was coming to look at. When I knew he didn't know about the car I intentionally asked complex questions I already knew the answer to. He answered the questions when he read the window decal. I wouldn't have invested my time and or wasted my wife's time had I know this was going to be a normal car dealer vague deal. I chose Beck because Carver in Taylorsville is shady, and their sales guys / managers are silver tongue foxes who think they're smarter than the consumer. I felt undervalued. So, no, I don't need a new car - I'm happy with what I have.

Ashley Morris

When we purchased our first car from Beck in 2014 we were left with a sense of complete dissatisfaction. With this visit matt and your entire crew were extremely helpful. Took the time to explain everything to us. This experience was the true definition of customer satisfaction. Because of this experience we will be back to purchase all of our vehicles from Beck. Great job to Matt D, Derrick in Finance, and Glenn sales Manager.

Jacobe Britt

Quick check in, friendly and knowledgeable technician, & the staff addressed my concerns quickly.

Kimberly Brown

I took my mom car shopping for a Toyota Corolla. We had stopped at different Toyota dealer, but was not satisfied with their selection or service. I Googled and found Beck Toyota, looked at their website and saw a car that was what she was looking for. I immediately called and spoke with Derek in the used cars. He was fantastic! He confirmed the car was available, gave me information on the car and I told him we'd be there shortly. Once we arrived, not one salesperson immediately flocked over to us, which was nice because we wanted to look at the cars, first. Them an older gentleman walked past and asked hope we were doing and if we had any questions. We mentioned we spoke with Derek and he said he would let us know we were there to see him, even though Derek was with another customer. Derek came out to us asap and was so professional, patient and friendly. He was not pushy at all, and was very knowledgeable. We went inside after test driving the car (which Derek let us do without him being with us) and while waiting on him to finish up with another customer, two different sales people came through and greeted us, asked how we were doing, and were just downright friendly and courteous. I am VERY impressed with their selection of cars ( compared to other dealerships) and their staff! Thank you for making this experience worth the hour and a half drive!

carole marcum

I think buying a car can be stressful but this time it wasn't and our salesman was very good and had a great personality. My husband is retired car salesman and I thought here we go, but all went well and signed and sealed the deal. Derek was very knowledgeable about the car we bought. It has a lot of up grades that our other car didn't have and by the way I am still learning how to work some of them. We really like your dealership and was very pleased with it all.

Trae Isaac

The staff is very professional and speedy at getting you in and out. They gave me an hour wait and it took half that time. Definitely making this my home for any future vehicle maintenance!

Ethan Bernhardt

Fast, friendly, on time service, professional and courteous, they did what they set out to do and got it done ahead of time.

Jessica Conley

Where do I start, first the people who helped me online were great! I told them what I was looking for and they assured me that they could help. When I wanted to come in early, they totally accommodated me. I wasn’t out of my car two steps when Matt came to help me, he walked me in the door and made sure I contacted Patrick, before he became my sales person. He heard me out, wrote my credit application for me because my hands have a tremor. He took me on an awesome test drive and showed me all of the amazing features that my Corolla had to offer. He was sincere and honest, and he didn’t condescend to me even once. Then he and Steve got me financing I couldn’t even believe! I haven’t stopped talking about all of the amazing features, and even better service at Beck Toyota. Give Matt a raise and keep him there forever. He was so kind and so helpful, he didn’t give me the creeps like the salesman at Hare Chevrolet.

Kylie Rhodes

Beck toyota Greenwood is an awesome place! I bought a brand new car and 4 days later was hit from behind. Beck helped me with all my questions and helped guide me thru a very grueling process. In the end I got another brand new car. Rodney and Jon in financing were awesome!

Chris Pagano

I walked in the used car building looking for help, no one acknowledged me. Walked out to the lot looking at 3 used trucks and then 4 new ones and no one came out to help me. Disappointed that no one was there to assist me since I had several questions.

Valerie Conner

The Service Director and Service Manager followed up with us on a Warranty repair that Toyota did a 1x courtesy repair for us on my vehicle. We were not the original owners and had the vehicle not quite a month and had to call Beck Toyota to get it serviced through Toyota. We had bought it at a Chrysler dealership. I would say I think Toyota should have had a quicker response but both gentlemen at Beck Toyota personally made sure I was happy with the repair and answered my questions and looked it over right after I brought it back the same night of the repair to check it over again.

daryl hanger

Gave Beck a second chance after a nice conversation with the GM on the phone. He was very apologetic of how we were treated (by not being even acknowledged at all for about 15 minutes while on the showroom floor). Our second experience was much better although this time we walked straight up to the counter rather than waiting on someone to come to us. Once we were talking to a salesman he was very knowledgeable about the vehicle we were interested in and answered all our questions. Felt like the test drive route that he said was their typical route was a bit short and didn't allow a buyer the experience of how the vehicle woul handle at speed. Other than that the only thing that keeps a Toyota off our short list is the lack of android auto which every other vehicle we have checked out has this. This is unfortunate because it would have been in the top three of the 25 or so vehicles we have looked at in the past month. If that one thing changes by the time we make a final decision we will revisit Beck.

Richard Conner

They expect every sale to be a "home run" regarding profit. Pigs get fat...hogs go to market. Enjoy the trip.

Marvin Runge

Quick service - and they went over and above the specific reason for the visit.

mark grieger

Big waste of time,. We agreed on a used vehicle and set price then all of a surprise, they said they had agreed to take the Michelin tires off and put them on another Camry that was already sold. WTF? Who does that? Then I realized the salesman knew the whole time we were dealing on the car that the tires were going to be taken off. I could read his face and realized he had been hiding that little fact during the whole process. Don't waste your time, go somewhere else.

Gina Marie

Always takes care of me and my "black beauty!"

William Railey

Recall work on my Corolla, done very well and under the quoted length of time for service

Jason Bowers

The experience at Beck Toyota is excellent from sales to service. The one drawback is the layout of the site. The car lot is overly crowded and hard to navigate. Customer parking is not defined or if it is then it's not easily noticeable.

Cameron Crenshaw

While my wife and I did not end up purchasing from Beck (the model they had was a color we didn't like), Mike S in their Used Sales departement was wonderful to work with! We never felt pressured or like a sales number, and he was honest and open about pricing. I can't speak to their new sales department, but if you're looking for a good price and good service, I definitely would recommend Mike!

Sara Smith

It took very little time and fixed my problem completely. The waiting area was nice and I absolutely loved the coffee machine. The space had an area for unruly children, an area for wifi, a place to charge phones, and anything else I could possibly need.

Leah Arrington

The sales people are not pushy. I do felt like a paid a bit more than I should have, but I honestly didn't feel like negotiating after a long day of car shopping and it was in my price range. I said what my budget was and they didn't try and push me into something above my budget, unlike every single dealership. It was quick easy and drove away with my car and hour later.

Joe A

Second vehicle that I have bought here. Nice people, no pressure, good deal and they gave me a couple of free oil changes extra. If you like Toyotas as much as I do, you need to try Beck Toyota in Indy.

Gerry Shoulders II

The service department was very professional, I could quickly set up my laptop for work and the people here treat customers like the good old days. I had an appointment and they exceed all time expectations!

Conner McNeely

After shopping around for a couple of days we decided to go to Beck Toyota. They did not disappoint even in the slightest. Derik Wilkerson was outstanding. He helped us reach an excellent deal and made it feel effortless. His knowledge was second to none. Derik was also very hardworking, honest, and patient. If you want a great deal and someone that will do their best to get you that deal, go to Derik.

Austin C

Good dealership, but an amazing warranty. For what they charge, most others only cover powertrain. And Toyota will cover almost everything except wear and tear items. Will return in the future.

Matthew James Davis

Great sales staff. Used cars sales staff and managers are very friendly and helpful. No pressure sales

Demitri Maximoff

Matt D. was very helpful and understanding of what I needed in a vehicle. He didn't pressure me for the sale, and answered any questions I had as thoroughly as he knew how.

Rob LaDow

Always professional, and I feel like they care about my car and it's operational condition.

Betzi Hernandez

I came to Beck Toyota in a bind and Derik helped me get out of my situation with high payments (from a previous dealer who had said there were no options without a sizable dow payment). He was efficient, knowledgeable (and knew where to go with questions), and very personable. I left with a great car (purchased with 0 down), lower payments, and ease of mind that I could reach out with any further issues and be served with integrity and professionalism. The missing star is due to the service department. The vehicle has a scratch and Derik assured me that it would be taken care of. When the vehicle was returned to me, and I was on my own, I was disappointed to see that the scratch was simply covered up. I could have saved the time and used nail polish and gotten the same result. Does someone in management check off cosmetic corrections? If I would have been told this was a scratch that I would just have to deal with I would have been okay with it. But being promised something and not getting it is very frustrating and upsetting.

killzap777 .

You should be getting six stars. Great service as usual :)

Mary Ann Senft

Very impressed with Beck Toyota. No pressure and answered all my questions.

Mike Young

A good dealership... the service is reasonable and dependable. Toyota is a great vehicle and the sales people do a good job too. Tim Steen sold me my Highlander and he was very helpful.

Michael Larson

Great service center staff. Always helpful, never pushy.

Mohamed Zaazoue

When I arrived, they were expecting me, knew my name before I even stepped out of the car. Gave me a clear plan for the day. I told them about another concern I have (miles per gallon calculator), they said they will book an appointment on another day to run diagnostics, but when I told them I am usually busy with work, they managed to get it done on the same day (turned out everything was working fine). Showed me the filters, and that they don't need to get changed now. Told me the whole process would take 1 hour for the routine 6-month service and 45 minutes for the extra diagnostic tests I requested, but ended up taking less than an hour overall. Everything was covered in my routine service and warranty; ended up not paying anything. Bathrooms were super clean, which is surprising for a service center. Free coffee, and free WiFi, so I managed to get some work done on my laptop. Clayton, the Service Advisor I met yesterday, was very professional, prompt and polite. Overall, a very positive and smooth experience. I even recommended Beck for a friend for his Toyota service. He is from Chicago and currently working in Indianapolis.

Htayni Sui

I came from school just to go here today because I had an appointment at 3:30pm but turn out one of the employee Andrew Ford forgot to summit the appointment so we had to reschedule. Very disappointed and this is unprofessional!!!

Mackenzie B

Not sure about their sales department, but their service department is terrible. Plan on calling 2-3 weeks in advance if you want an oil change. They also NEVER answer their phone. You are eventually directed to an answering machine. I am due for a 20k oil change. I tried calling numerous times. I eventually called O’Brien Toyota in Indy, who answered the phone ASAP and scheduled within 48 hours. I don’t mind the extra drive to get good customer service. Beck needs to step up their game or they will continue to lose good customers.

Dennis Anderson

Always a great experience with the dealership and Greg Rounds in the service department.

Mike Dean

Friendly. Saleman very respectful and patient and very knowledgeable about the car I purchased. Was not a problem that I walked in within two hours of closing.

Rick Hightower

Just browsing around. No one approached me. That's fine.

12 Points Cleaning

Wonderful experience like always. Harpreet was a very nice and patient sales person. He keeps in contact with you even after the sale. Give him a yell when you stop in.

Jerry Simo

Verified their diagnosis from phone call and provided loaner car to use while repairs being completed. Very professional Third car I purchase from this dealership.

Margaret Clements

They are professional, fair, and efficient. They do not try to take advantage of their customers. I feel like I can relax and trust their judgment and in the end pay a fair price for high quality service. This peace of mind is well worth the drive from Bloomington to have my car serviced.

Kent Edmonds

They did my free passenger seat air bag repair. They got me in and out faster than expected. Good service. Thanks

Tim Evans

Great experience. Fast, friendly, efficient!

James Fram

fast, not pushy about getting thing done but told what was found. Did not appreciate getting email coupons two days after the service. same thing happened last time... like your trying to piss me off.

Kristofer Fedje

I love the car we bought at Beck

brittany ross

Made an appointment with Harpreet Singh. Knowledgeable, friendly, and candid. Welcomed us into the facility and answered all questions. Was more than willing to go the extra mile. He took the time to understand my needs and offered the perfect car. Appointment at 10 a.m., and signed the paperwork by 12:30 p.m. Do the pre-approval process, it saves time and you will know where you stand if you don't already. Would purchase another vehicle from Beck and Harpreet, any time.

Samon Chala

It was perfect time to me.beck toyota fix my longtime problem.i thankyou receptionist and maintenance guys.

Rebecca Austin

Beck Toyota (Greenwood, IN) Service (oil change, tire rotation) quicker than epectd. Did not get the Service person that was stated we would receive at an earlier visit. Wondering about this (?)

Tom R

Was told that they dont buy aucation cars found 2 of they're cars that came in from an auto aucation manheim Ohio

Corbin Hays

Trey was very helpful and friendly guiding me through the new car buying process! He recognized that I knew what I was looking for and didn't try to pressure me towards anything else!

Keri Reynolds

Friendly staff. I didn't feel pushed around or taken advantage of. They listened to my concerns and negotiated a great price for my Rav4. I love it!

Nastassja Sanchez

Chuck was very helpful and very informative when talking about what was wrong with my vehicle. I don't speak "car and driver" so when a mechanic takes the time to explain what everything is and what are the solutions it means a lot. Service was fast and smooth. Beck Toyota is awesome!

Chris Strykowski

Wonderful friendly service, very quick and on time

Marc Hayden

I was treated with respect and got a good deal.

Phillip Ruch

The service was friendly and prompt. Called me by name as soon as I arrived and kept me updated completely during the service. Even went so far as to recommend some new tires, provide prices, and notify me of upcoming sales.

Lisa S

They were very nice and helpful when I bought my car way back in 2007 and the service department is wonderful. It's the dealer so it's a tad pricey, but they are always honest about what my car does/does not need which means a lot to me!

Mary Maceachran

Our family has purchased 18 cars from this dealership. I was disappointed when my son tried to buy an SLE RAV 4 Hybrid. Honestly, there was a deal to be made but they wouldn’t budge on their quoted price.

Piper Johnson

Make sure your credit is good... and then you'll get a car.

Brian Toepo

Very fast service. Very courteous and caring staff. My first experience with Becks and came away with an awesome experience.

Linda DAUGHERTY

Our salesperson Melissa Richey was very friendly and knowledgeable. When I came to pick up our new car she spent close to an hour with me explaining all the features on the vehicle. She helped me set up my phone with the vehicle and I felt comfortable asking her for as much help as I needed. My previous vehicle was a 1997 Camry so it was much different than the new vehicle.

patgoert .

Great used cars. David was an excellent sales associate!

Dohyun Lee

The service on my car was fair. However, the service adviser was kind of rude as if she did not want to talk to her customer. Other advisers have been nice previously.

Gabe Swords

Heath the service manager looked at a repair on my truck that "could" have been caused by a service tech. After looking at it, we both decided it wasn't caused by a service tech. He still offered to give me the paint to touch up the spot where my door was scratched. I take my truck and van in for maintenance often (I'm the Canadian Tundra) I appreciate the gesture and will continue to give them the business. The whole service staff is great. G

RC LOGISTICS INC

The manager and the sales Girl dont want to mention her name.. she made a deal first and then when i went to pickup the car then she just refused and told me that she never said that. i had all proofs but they just refused. waste my whole day.. and even the manager have no manners to talk. worst place for car shopping and just waste of time.. wont recommend to anyone..

Joe Winegard

Service Dept is top notch.

Nancy Vessell

Airbag recall visit. Comfortable waiting room, nice people. Took twice as long as the time quoted.

Del Fields

I have had my Toyota Camry serviced here twice now and the experience was exceptional. Highly recommend this service department to anyone that owns a Toyota!

Princess Lakshmi

NO.....I would not recommend Beck Toyota. Regardless of the catchy TV commercials with the cheesy, over-the-top smiling referrals. Why? Because "service after the sale" is as important as the sale itself! Especially with re-calls. Toyota is a good company that values its car buyers. Owners should never be forced to reach out to Toyota directly in order to get re-call letters honored. My issue was resolved thanks to Toyota and I would totally recommend their cars. However, I can't recommend Beck in good faith until they are more in line with Toyota's good customer service values.

HoHei Hair Extensions

Took my car here for regular sevice. The service guy left a large black oil shoe print in my car. I couldn't get it up with a damp cloth. Had to take it back to get them to clean it up. The guy had to do several applications to get it up. The manager was apologetic - but not sincere and actially seemed bothered that that I wanted it wiped up. The service was just mediocre before I noticed the shoe print. First and last visit!

Mark Banholzer

Salespeople were very friendly and accommodating. Told them what I wanted and what I wanted to pay and I was very satisfied with the answer (and the vehicle) I received. Actually got a few more options than I expected my budget to be able to afford.

Lucinda May

They get all my service business because they are fairly priced and love that you can schedule service.

Katie Feilen

Derek Wilkerson was a pleasure to work with making the purchade of my second used Camry. He was quite knowledgeable. He was attentive and understanding about my concerns including budget and time constraints without any pressure. Every one I encountered was pleasant and friendly. I would definitely recommend this dealership.

Audrey Wilks

I was treated very professionally by the service team. Comfortable and clean place to wait. I have always had a pleasant experience, both with buying and service.

Ashley Bergquist

Terry helped to make my first car buying experience great. He understood my needs and really cared about getting me into a safe car. He was so nice and made me feel comfortable. When I decided I was ready to buy, he even came in on his day off to get me my new car in my time crunch! Highly recommend!

Naveen Kumar

Had a outstanding experience at Beck Toyota. Got here, had warm welcome from DERICK WILKERSON. Best sale associate I ever had. He know his job at another extraordinary level. I highly recommend this gentleman.He worked hard with finance department to get what I was looking for. Whole process was very smooth. Once again , I am thankful to Mr. Derick Wilkerson for making car buying experience Great. Appreciated !

Pamela Sprong

This dealership is definitely worth checking out. I've bought new vehicles and had them services here for 30 years and never had a problem with sales, service, or repairs. The staff are friendly and courteous and the facilities are always clean and comfortable.

Nathan Martin

Fast service when I need a part and friendly staff when I pay to leave.

Erin Hartman

I’m very impressed and pleased with the quality of service provided by Beck Toyota. I sincerely appreciate and am extremely grateful for the work, time and effort Greg put into making sure my transactions went smoothly. His charismatic character and friendly disposition towards the clients instantly makes him approachable. This allows a client to discuss their needs and seek advice freely.

J V

Awesome , always the first place I go. Cannot recommend enough

randy royalty

Total RIP off bought warranty from them a third party warranty they sell and now will not honor. Not professional at all.

Andrea Precord

I had a very good experience here. Jesse has a very calm demeanor and is very knowledgeable. He is very professional and courteous... gave us plenty of time to discuss our options in private. I would recommend him for anyone looking for a pleasant, low-pressure car buying experience.

Teresa Turney

Service is great very friendly

A.J. Johnson

Unfortunately, this place has lost its charm. I have been ok with a few oversights on how my car has been returned to me, a few oil smudges here and there, failure to reset maintenance light (staff had to YouTube how to reset light as he did not know) etc. However, I recently experienced assistance from Cathy or Kathy who seemed to not appreciate the years I have allowed them to service my car. She did not seem to care about my service request and even denied twice that she ever spoke to me I had to convince her that we spoke about it and finally she relented with no apology. SO,be on guard when dealing with the service team there.

Jeff Woodruff

AWSOME has aleays

Chablis Harris

I purchased a used vehicle there in May of 2017 and was extremely satisfied with the service we received however we have since been trying to get the same car refinanced thru them and their finance department has been giving us the run around. We have called on multiple occasions with no return phone call. We have left messages for the finance manager as well and the general manager still with no success. When we bought this car we were told to come in Jan of 2018 to refi.. and Jan they now say March so I called them and we are still to this day waiting to hear back from someone. Worst service I have seen from a dealership.

Amanda Schapker

There is a reason Trent has a windowsill full of trophies for Best Used Car Salesman—he is the best. He is charming, easy-going, & charismatic without being overly “sales-y.” I knew what I wanted when I went to the dealership, so he didn’t have much selling to do. He was easy to work with during the whole process, and he communicated well. He took care of a couple of minor issues I had with my new-to-me car, and he made sure I had something to drive while they fixed the things on my car. Two thumbs up, Trent, thanks!

Annie Hicks

Great customer service

Joseph Richins

The staff is very hospitable and helpful. The mechanics are up front about what they're going to do with your car, what it will cost, and how long it will take. I definitely recommend them.

Steve Stewart

Beck Toyota is a great place to buy a car. I've bought 2 new cars from them in 2 years. My Camry and my RAV4 Limited last month. The salesman are attentive and quick to please. Very knowledgeable of the cars and trucks on the lot. Both times my salesman George followed up with me after I had the vehicles about 2 weeks and asked how everything was going. I couldn't be happier with my vehicles. Beck is the place to go. They really go that extra mile to get you the very best deal they can. Thanks Beck Toyota! And you can't beat 0% financing!!

Patti Robinson

All staff very helpful.

Katie Jessie

Marcus Borcharding is who to ask for. He's so attentive and tries to get you the best deal for what you want. We didn't end up buying from Beck, but we had a great experience test driving new vehicles because of Marcus.

Jesse Smith

Hassle-free. Honest selling. Ask for Jesse (not me), he was phenomenal.

David Sims

The sales staff and sales manager were friendly. The buying process was straight forward. We did not feel pressured to buy.

TEJPAUL SINGH

I BOUGHT A 2018 HIGHLANDER AND THEY BENEFIT U WITH 3 OIL CHANGE AND THE EACH ONE IS AFTER 10,000 MILES WHICH IS TOO LONG TO GET OIL CHANGE NOW I HAVE 20,000 MILES AND THEY DONT HAVE THE OIL CHANGE APPOINTMENT FOR ANOTHER WEEK AND GUY WAS LIKE OK WHATEVER...YOUR ENGINE WILL MESS UP IF U WAIT THIS LONG SO I END UP DOING THE OIL CHANGES SOMEWHERE ELSE SO SCREW THE I WANTED TO BUY ANOTHER CAR FOR MY WIFE BUT NEVER BECK TOYOTA...

Irma Priest

We leased a Toyota Rav4 from Toyota Dealership in Greenwood, Indiana. We had the best sales person Izzy Angeles, she was very attentive to our needs. She gave us everything we asked for ! we couldn't refuse ! I highly recommend her and this dealership.

Glenn Schwenk

Friendliest, most sincere service department I have ever met!

Chad Johnson

Very friendly and courteous staff.always have a pleasant experience.

Teresa Craig

Our salesman, Trent, was extremely knowledgeable about every vehicle we inquired about by answering every question immediately and professionally. I did some research prior to our visit to know some answers before arriving and he was very honest. A pleasure to work with Trent.

Ben Mckenzie

As soon as filled out an online form about possible interest in a Toyota I received a call less than two minutes later. These people are are sharks waiting in the chum to catch you.

Gabrielle Ghreichi

I was really impressed with the College Graduate Program and the dealership's willingness to work with young people just starting to build their own credit and who have recently graduated from college. In terms of leasing a compact car, Beck Toyota had the best price for college graduate program relative to other dealerships in town!

Chris Kobierski

Routine maintenance. Was very efficient.

Patrick Oliverio

I just moved to the Indianapolis area from DC. I had a great experience at Beck Toyota and will be going back. Not only were the people nice, but the work on my car was completed very very quickly. I was surprised how fast it was. The prior Toyota dealership I went to back home would take about 3 hours compared to the 25 minutes it took at Beck. And this is for a typical rotation, multi-point inspection, and replacing a couple parts (filters, etc.). Very happy with the service.

Peter Shloss

Friendly, clean facility, quick response time, not the best experience on repairs/maintenance

Nostrodumbest Top

Been in twice for scheduled service. They're prompt, courteous, and quick.

Brian Harlan

Great service dept with solid advisors.

James Babb

Routine service work done quickly and professionally

Ernie Ranschaert

Not pressured. We felt our salesman Mike, and all others involved, were trying to make the sale that we would be happy with. I've bought many new cars over the last 50+ years and seriously I or my wife can not remember a better experience.

Elizabeth Jones

We called the day before and set up an appointment for 1pm to purchase a vehicle we had found on the website ...the salesman was late to start off with then with my autistic toddler and 11 year old had to wait 5 1/2 hours to work out financing when we already had half of the cars worth in cash. They waited till 15min before banks closed to tell us we needed certain info from our bank. By the end of the whole process it was almost 6pm. Very unprofessional and not well trained salesman. Will not go back to Becks Toyota ever again

nancy schneider

Once again, our regular service appointment at Beck's was handled with professionalism. We continue to return because of the fair pricing, clear communication and quality of work.

Al Mann

Bought a car there 13 years ago. Dishonest sales tactics (Chris, chubby guy and his sales manager is also highly dishonest swindler) To this day, I get spam mail from them even though I have asked repeatedly for them to stop. I live 1,000 miles away now and still get their unsolicited e-mail! Shame!

Zachariah Schrink

The staff are friendly, upbeat, and attentive; the site is clean. Parking is a touch packed, but being a dealership, that's to be expected; finding a spot is easy enough as well. The inside of the building is discuss and let well with bulb and natural light. I noticed that they have started the transition to LED lighting as well. They offer complimentary coffee and have a spot to charge your phone a bit while you wait. The above review was written after having vehicle maintenance done, but we purchased the vehicle from here as well.

Edward Penishands

Micheal was great, I'm in the military and was held up at a base so they held a car I was really wanting until I could get there to make the purchase

Brett Crump

Our experience began with an internet search and inquiry. Trent Purdue responded to it promptly. I met him at the lot the next day. He was knowledgeable, professional, and courteous. We bought a pre-owned vehicle. Everything about our dealings with Trent were positive. We also had a positive experience working with Jon Roberts on the warranty discussion and paperwork. We would gladly recommend Beck Toyota, Trent and Jon.

Ace Speed

Very nice they really let you shop before they try to sell you I like that in a dealer ship I will be return.

Kelly Duffner

Honest, hard working and friendly. That is an amazing experience compared to past experience with competitors. I will definitely be back for any vehicle needs.

Dan Lake

Mike Wright and Owen were great and helped us find not only the right vehicles but the right financing options as well. I have already been telling people about them.

Carole James

You can ALWAYS trust Beck Toyota to treat you like Royalty! I've been going to them for many years. I HIGHLY recommend Beck! This is the only dealership for me.

Ray Junior

Great people to deal with

Savannah Calhoun

I had a bumpy experience car shopping, but the people I dealt with at Beck were extremely helpful and ultimately helped me find a solution. Derik ended up finding me a different car which I could get a loan for, as a young person it was very hard for us to find as I didn't have a ton of credit. I felt like he truly wanted to help me and have me back on the road as soon as possible. The financial rep, Derek, also was extremely helpful and helped me find a payment and warranty that worked well for me. I'd definitely recommend these two and also the dealership as a whole.

Lourdes Martinez

Staff is friendly and helpful.

Eric Bostwick

I am not sure about the Salesman, I had a decent one when we bought our Tundra we had a bump in the road with a F&I employee that was rude, we got beyond that with help from Mr. Beck. Now, we had an appointment Friday @ 2:00 PM to get our truck serviced and the recalls complete. Well I told my wife since i had to be in Cincinnati I would take it up and see if I can drop it off early and maybe they get started on it. Well, I drove in the Service bay, got greeted by a rude female adviser. So, I informed her we had an appointment at 2:00 PM would leaving it now be okay. She said absolutely if we can get it in early we absolutely will. I 100% believe there is no control over service professionally, I have been in there so many times and it is a disorganized tribe. So, you ask why do I go back.... Well the closet Toyota dealership is Andy Mohr in Avon. So, back to the story well I gave them the keys and I went in and sat in the waiting room waiting on my wife to get off and meet me, so I sat down and called my wife and let her know I was in the waiting room. Well, I saw a gentleman walk next to bathroom and out into the work bay, well I walked out there a few steps, and our truck in 15 minutes was already up on the rack with hood up, tires off and draining the oil. So, they did get it in early, well at 3:30 my wife had asked 3 times, and I had drove all the way to Cincinnati, OH for a meeting and I called and they still had not finished. This person answers and was like argumentative about. "Your appointment was at 2:00 so officially it should not be done, and I said what. You started on the truck 15 minutes after I left the keys, I said the female never told me you would not start until 2 and it would not be done until at least 4:00. Now, here is the lie, the gentleman says on the phone. "I know she told you as I was standing there, that is a lie from the very depths of hell" There was nobody around the female and I. So, they got it done about 4 and my wife waited 4 hours, and then they told her that it would take 45 Minutes to complete the paperwork, so she could wait longer or they could email them to her. Now, I believe Toyota corporation needs to know this first hand as there is a lack of leadership throughout, blind leading the blind. I know Toyota corporation will not put up with it, and I have to write to them, I am stuck . Drive 40 minutes or 10 for Toyota service. Rude, lying, argumentative, nasty, uncaring, repulsive employees. I do not want to post to 12,423 Harley Davidson members but I am going to have to got to get the word out. Boycott.

Brian Nentrup

Loved our experience!!! We chose the Xylan coating service as an upgrade... five years later I am watching water bead off and I have never waxed a single time! Finish looks like new. Owner reached out early after my initial review. Service experience was incredible. They are top notch!!!

Kim Thomas

Bought a CPO Toyota Camry from Beck and I’m very happy with my vehicle. Trent (sales) was very patient with me and was able to find me a car within my budget with all the bells a whistles I hoped for. I’ve used Beck for my scheduled maintenance and am always greeted by Trent as a friend. This makes the appointment seem to go quicker and much more pleasant. I would definitely purchase a vehicle from Beck again should I ever be in the market. Thank you team Beck for making car shopping and car maintenance easy and painless.

William Templeton

Beck Toyota is a great dealership. I bought my new car there and immediately recommended them to a friend. They have a large selection of new and used cars. The sales staff was not too pushy and was very respectful to me and my wife.

Jennifer Dremonas

In and out of the dealership with our new car in 30 min. They made the process as easy as possible.

Owen Wald

Marcus went above and beyond to make the experience the best and make sure we were well taken care of through the buying / leasing process. Handled most of the process via text, which was simple and easy, and went in for signing which took about 30 minutes. Everyone I met or interacted while there were extremely friendly and amazing through the whole purchase. Def. recommend working with Beck Toyota staff.

Michael Robinson

Had my 2nd buying experience with Beck Toyota. Again, it met my expectations. Tim Steen was again great to work with. The experience was as quick as I expected, the deal we agreed upon was reached quickly and the process was smooth. It is nice to show up at the dealer and drive away in a new car in 2 hours. This is a team effort and Beck has delivered a great sales experience for me twice.