Reviews of Honda Windward (Car Concessionaire)

45-671 Kamehameha Hwy, Kaneohe, HI 96744

Average Rating:

DESCRIPTION

Here you have the feddbacks of real people like you who are using the services and products of Honda Windward (Car Concessionaire) near Hawaii.

Currently this firm has a rating of 4.8 stars over 5 and the rating has been based on 2124 reviews.

As you can see the average of ratings is nearly the best, and it's based on a high number of scores, so we may think that the assessment is quite reliable. If there are many people who bothered to rate when they are satisfied, it works.

As you know, we do not usually stop to put feddbacks when they are positive and we usually do it only if we have had a problem or issue...

This Car Concessionaire is classified in the category of Honda dealer.

Where is Honda Windward?

REVIEWS OF Honda Windward IN Hawaii

O Ladd

Great cars, great service department and they don't try to oversell you.

Natalie H

Personal and professional service members, and efficient and timely service! My Honda CRV battery was giving me issues the day before and I called Honda Windward to seek help. They were very friendly and knowledgeable and gave me great advice to help me with my car issue. They made an appointment for me the very next day to get my car fixed. I brought it in for service the next morning and they fixed the problem within a half hour! This experience makes me a lifelong Honda customer! I always loved Honda’s - it was the very first car I bought when I was in college and it was so dependable! LOVE the car’s reliability coupled with the outstanding service! 10-STARS!!! By the way, I called Pacific Honda prior to calling Honda Windward regarding my car battery issue, since I was in town when it happened and it made sense to contact the closer dealership. However, PH transferred my call several times and ultimately led me to an answering machine. Not the kind of service I needed in my time of emergency. I called HW and they gave me real time information. Subsequently, I called several more times and each time (talked to different service members), they were patient, friendly, and answered my questions professionally. Proud that we have such a great dealership on the windward side - way to go Kaneohe! Mahalo, Natalie Haggerty Happy Honda Windward Customer Longtime local Kaneohe resident :)

Lei Yogi

We live in Mililani but it was worth the drive over to Windard Honda. Very friendly and better prices than the other dealerships. Very satisfied with our experience.

Ashley Arakaki

What a great team they have. Wade helped me decide what’s best for our family and got a lot of the paperwork done prior to me coming in because my schedule is tough with my kids being very young. And Victor was fast and efficient. Mahalo Honda Windward.

Timothy K.K. Au

I bought my vehicle from them. I was in for oil change service. Friendly and efficient staff made for an excellent visit.

Hawaiian Music

I’ve been a proud owner for Honda cars. But Honda Windward is the only place I would go to. I live in the Honolulu area and it’s worth the drive. The staff is very welcoming and it feel like your with family. They always make me feel comfortable!

Grant Akamine

Doug was cheerful and a joy to work with. It was the best car buying experience my wife and I ever had.

Bernard Spaulding

I had a longer stay than expected but I was pleased with the service. I understand when scheduling services not all things go as planned, so if you keep your customers well informed the extra time can be justified. Thank you so very much for taking care of my vehicle.

Stephen Canham

The maintenance itself was fine, but the shuttle service took over an hour to pick me up. While the Service Person did apologize and provided a free future oil change (thank you), the shuttle service should be reasonably efficient or not be offered at all. One driver does not seem to be adequate for the range of coverage.

Lionel Tejada

Honda Windward has always been accommodating to fit the time I need to make a service or repair appointment with them. They are pretty accurate on the time need to do the service or repair which decides if I stay to wait or leave and comeback when they are finished. Also their automated records of my vehicles service record makes the process easy.

Dina Suyemoto

Bob Belbas & Greg Sawyer are our "go to guys" at Honda Windward. They always provide outstanding service from start to finish. Highly recommend Honda Windward and Bob Belbas & Greg Sawyer.

Jael Simonson-Tunick

Very efficient! Came in for my usual oil change on a Monday during lunchtime, and they got me out in 45 minutes.

Chico

The service consultant Anne Barba was very helpful in setting up the right service with the right lift for my honda vehicle. She also helped with early drop off and late pick up of my odyssey. She also took the time to verifying service and parts prices, making sure I wasn’t overcharged. Mahalo Anne

JASON KING

Very nice sale people, not pushy. He showed us exactly what we wanted to see. The only reason I didn't hive them 5 stars was because of the wait when we started to sign paperwork. There was a back up with orders with the finance manager .

Piʻikea Kalakau-Baarde

Honda Windward makes servicing my car easy & convenient. Staff members know what they’re doing & treat me like a family member. I never feel like they’re trying to sell me unnecessary services as they simply inform me of what my car needs & get the job done as quickly as possible. I have been servicing my car through Honda Windward for almost 5 years & have never had anything less than a 5-star experience.

Jana Tsuruda

Great customer service , very efficient service . I was in and out for an oil change in less than half hour .

Nicole Reid

Always excellent service. Pricing is very fair, customer service is fast, efficient & honest. I very much appreciate the positive feedback experience.

Karen Kralovansky

Windward Honda Service is the best! They solved a problem with something lost in the center console of my car so fast and efficently...I was totally impressed. Other Honda dealers quoted me such high prices, but their price was the BEST. Worth the drive from town side. They made a believer out of me for sure!!

Keola Richards

Hung out in lobby upstairs. Comfortable...was asked twice if I wanted a ride home. Thank you as it was a short visit. However, I noticed that they scratched my dash board from changing the recalled airbag. May want to use a little more care while fixing recalls...I know my car is an older model but it lasted this long with care. Mahalo nui

grace ramos

Excellent customer service. . . Was running ten minutes late for appointment and they were very understanding. Mahalo!

bambooman57

Excellent service, my vehicle went in for the annual safety check the week prior but was denied due to certain discrepancies. After those repairs, I was scheduled to have to have it serviced the following week. The person serving me, Daniel, also mentioned that my vehicle had a recall for the airbags. I agreed to have it serviced as per the recall order along with the safety check. They completed that task in a very timely manner. My compliments to the entire crew that spent the time and expertise to service my vehicle.

Corey ferren

Arnel and the crew are the best! Arnel went well above and beyond to get me the best deal and the exact car I wanted (and I'm picky) I went to about 6 dealerships and researched online for hours over a week and a half and I'm so glad I stopped in Honda Windward to see if they could help me out.

Emily Vergara

Love ww Honda always great service w a smile. Kanoa is no ka o. Great spot for all ur Honda needs. Mahalo ❣️

Kris Okimoto

Great customer service and quality work. Honda Windward is a dealership where you can buy with confidence, have your vehicle serviced, and trust that your vehicle is repaired.

Alan Kimura

My family and I are very happy/pleased with the service received by your hard working sales associate Luiz Jardini. He made our experience a pleasure and he made us "believers"

Lyl Ishihara

Best in customer service and keeping my Honda working like new as a bonus each service earns a free car wash! Scheduling service is convenient and these folks really care! I Love My Honda experiences!

Rochelle Featheran

Honda Windward does excellent auto body repair. Staff is very friendly and helpful But I would give them an F for failure to cleanup/wash my vehicle. Inside of my suburban some kind of white splatter sprayed inside of my car. Would also be nice if they would give a free car wash so we can see the repair work better.

Ron Sargent

It is truly a pleasure each and every time I require service from Honda Windward. Each person, from the support staff to the actual workers and even the courtesy shuttle are forever fantastic in their customer support. Each and every employee should be proud of the standard they have set in such a courtesy customer support arena. Honda Windward has my vote as the best business in their respective area of work. Thank you, Thank you, Ron Sargent (Happy Customer).

Max K. Iida

Thank you ! Dayne and Victor. You guys are great!!!

Hi Heather

Victor and Keely did such a wonderful job helping me find out what was best for me. My old car finally died and I needed something that day. I told them what had happened and what I needed and I left that day with my brand new Honda Civic. It fits me perfectly and I couldn’t be happier! They made the process so easy, they answered all my questions and really listened. I went to a few other dealerships prior so by the time I got to them I was tired and ready to give up hope on finding something for me and that I could financially afford. But they did their magic and got me pretty close to what I asked for. Really great service, thank you Honda Windward!

Lauraly Fortenberry

Long story short: Service provided: key cut/programming Good price, friendly staff, long wait (2+ hr) even w/appointment, no updates or explanation. Details: I went in to get 2 keys cut and programmed. The price was much cheaper than the Honolulu Honda. Not sure if the Honolulu Honda associate was confused as to what I was asking but when I asked for the price to get 2 keys I was quoted at $300 per key. Honda Windward quoted me at $300 for 2. The associates were friendly and welcoming. The reason for the 3 stars vs. 5 is that even with an appointment I was told they would have to keep my car for 2 hours. No explanation as to why it would take so long, and no phone call updates even after 2.25 hrs. I had to reach out to them in order to find out that my car was ready for pick up. For a cut and program 2 hours seems ridiculous... It seems even stranger that they didn't reach out to me after that 2 hour mark even though they verified my contact information.

Rochelle Berghoff

The entire service staff was super friendly and helpful. Dalton gave me an ETA on the repairs for my Element, but they got it done even faster. Mahalo!! Ps: If they ever bring back the Element, I know where I’m getting my upgrade. ;)

George Godoy

HIGHLY RECOMMEND!! When you walk in you feel that near perfect customer service or actually treating you as if you were family is what they strive for. Mike was awesome!! He was very personable, genuine, and worked to get us the deal we wanted. Our family has bought a couple cars from Honda Windward and received an awesome deal on our newest vehicle. Outside of the yearly cordial calls to follow up on how we’re doing to wishing us happy birthdays, we’ve always left feeling like we were more than just a sale.

Clyde Yasutake

Great team that care and want to get a solution to your concern! Thank you so much for your help! Look forward to having services done for car needs in the future! THANKS!!!

Hilary Ka'anohi Aipa

Honda Windward is terrific. Kanoa Chang was our service agent and he is so courteous and friendly. Kanoa explained our cars needs and called us as soon as our Honda was finished. Our Honda drives and feels brand new. Mahalo to all of the service technicians who worked on our car. We look forward to taking in our car next Monday for the rest of this five star service. What a great Happy Birthday present this has been on my Birthday! Aloha, Hilary and Nathan Aipa

Vic & Karla Redding

Honda Windward did a great job servicing my vehicle.

Phaedra Robinson

Honda Windward has the best service- very efficient, and it’s quick & easy to schedule appointments. Their friendly employees make you feel like you’ve made the right choice to buy a car through them!

XxTurtleGirl LoverXx

Honda windward fast service is super awesome!!! They took me on time for my service A and completed the job within 20min!!! Great customer service!!! Very friendly and personable!!!

Billie Foley

Keele was very professional, she listened to my needs and likes she went over and beyond my expectations. Everyone was very professional and kind. No one will ever know how much Thais means to me to give me a chance to start over. So again

Jeremy Eckel

Matt Chong was exceptional and is the reason we chose to lease our vehicle thru Honda Windward. We recently moved to Oahu and were interested in leasing a vehicle. My family and I went to 5 different dealerships over the weekend and spent numerous hours trying to get a straight answer for financing and leasing specials. We were out of energy and patience when we finally reached Honda Windward but Matt gave us the bottom line up front and helped us reserve our vehicle of choice. Definitely recommend for those interested in purchasing or leasing a vehicle here on Oahu. Ask for Matt!

Noah Wishart

Bought my car new with a minor defect(no fault of Honda Windward). Honda Windward went out of their way to correct the issue and gave me a complimentary oil change for the inconvenience. I am impressed and very happy with their customer service and will definitely keep my business with them!

Candice Kaneshi

Justin has helped service my car the last two times that it needed to be repaired. He goes above and beyond by taking my concerns into consideration. Even for my windshield wipers. He’s very personable and easy to talk to.

Juan Hudorovich

Great customer service. They service my car very fast and offer me a shuttle anywhere I wanted. I loved the free car wash they gifted me. They really know how to treat people.

Kealii Parker

Matt Chong is the best!! So very helpful. I had issues with my old Honda and Matt helped me tremendously address those issues AND helped me with my purchase of a new pre-owned car. The reviews I read before I even went there were spot on!! Windward Honda is where it’s at!!!

Wendy Saito

Appointment was timely & staff was friendly & courteous.

Maria Young

After leaving my car for their weekend Dropbox to find out what’s wrong with my car, by 7;30am the next morning I received a call from Justin and informed me that my car was already fixed and ready to be picked up! I was thoroughly pleased! Mahalo Windward Honda!

Mariefel Mamhot

They are very helpful, good customer service and organize. Love it!

Edward Lardizabal

Very satisfied with the work done on my Honda Fit! Will definitely go there again. Staff was most helpful and courteous!

richard kon

Fast service, courteous staff and free car wash. What's not to like.

Lowell Godin

Javier worked with me over the course of a few days, helped me find cars that suited my taste and got them ready to test drive. Very helpful and pleasant to do business with. The overall Honda windward experience was laid back and low pressure. If you’re going to sit around at a car dealership all day, this is one comfortable place to do it. Big mahalo to everyone there, check them out!

Melissa Joy Dadulla

Great customer service and the staff is very knowledgeable of their products. Subtracting two stars because the tire pressure light came on as I was driving my new car home. Guessing they didn’t do a final spot check before handing over the car to me? Checked the tire pressure ourselves and adjusted accordingly, but the light didn’t turn off. Went back the next day to have it checked out. Since it was a Sunday, their service area was closed so we were informed that the lot tech needed to bring the car to a gas station down the street to put air in the tires. We waited 2 hours to get it done. Having to go back the next day was something that should have been avoided.

Sandra Hino

Recalled button on gear handle broke off. The service department at Honda Windward fit me in without an appointment and fixed it quickly. They were pleasant and accommodating.

Henry Akau

Outstanding work by all Honda Service workers, especially from Eric, service men and led by Dalton Baker. Work done before scheduled time, and a big applauds to all involved. My reason for staying (buying my many Honda Accords) with Honda Windward. Aloha

Cedric Chong

Very satisfied with the service. Courteous and efficient.

Jake Kaawola

We took our van in for service on our scheduled appointment at Honda Windward and there service was fast. The clerk in the front was very attentive and also told us about some other maintenance services that needed to be done on our vehicle. Thank you to all the car service employees at Honda Windward.

Douglas Wong

Only have good things to say about Bob and Craig at Honda Windward. Bought a new Passport from Windward Honda. No pressure sale, both guys have good knowledge and very personable. Took the time to show me all the tech in the new passport. Followed up few days later to check on me. Would not hesitate to use them again.

Wayne Dinic

Very professional. All services preformed were explained in detail so even the most mechanically inept (that would be me) could understand. Courtesy shuttle was an added bonus. Shout out to Kanoa for all his help.

Spencer Tang

I had an issue with the battery and needed a software update. Justin fit me in first thing the next morning and Ashley did the follow up. Got everything done in a little over an hour!! These folks did AMAZING!! I HIGHLY RECOMMEND the service department at Honda Windward!!

Watson Tanji

Steven Ingledue was a great salesman to deal with. He took the time to answer my questions, made a great impression on my wife, and even though he knew I wasn’t going to buy a car the first time I came to test drive he never pressured me. Great experience with Steven compared to the person we met previously. It was only because of Steven that I ended up buying my vehicle from Windward Honda as it would have been more convenient to go to another location.

Chloe Clanor

Just traded in my 2007 Camry for a brand new 2019 HRV. Keely was AMAZING and made my first experience at the dealership super smooth and easy. She answered any and all of my questions and is very knowledgeable. Will definitely recommend her to any friends who are looking to buy/lease!!

Elsa Enomoto

Service was excellent. The only issue I had was whoever I spoke to on the phone to make the appointment provided me with wrong information. I was told to go to the express service and it would only take 1 hour. It actually was downstairs and 2 hours. It was a woman not Justin the service agent.

Katie Rinchetti

I was able to get a state inspection appointment on the same day I called. Service staff was friendly and helpful and the inspection was completed in a timely manner. I was in and out within about 30 minutes. I just moved to Oahu and am pleased to find a dealership/service department I can trust.

Travis Kini

After having a bad experience at another dealership, I am happy to say that Honda windward made it all better! Keely was so nice and Craig as well. Good people who treat their customers right.

Steve Stoyanow

Justin was really great! Excellent service and attitude. If you have an employee of the year award he should be considered!

Noemi Matsudaira

Honestly one of the most frustrating ordeals my car computer was fine and then when my car when in for service was there for almost 6 hours came back and none of the screens work and all of a sudden it needs a update. Which would have been fine if they had done it while it was there but now I’m being told I need to make an appointment and have my car there for 1-2 hours for the update.... why was it not done while it was there for 6 hours?! Most annoying situation ever.

Tuan Nguyen

Just went in to get one tire plugged on 7/17/19. My appointment was at 1pm and I arrived at 1230. It’s first come first served and I was the first one out of four appointments at 1pm. I didn’t receive a call for over two hours, so I walked back from the lounge to check up on them. These guys took over 2 hours to plug 1 tire. I paid $4000 for the 10 year warranty extension. That’s their top warranty package and it takes them over 2 hours to plug 1 tire. The front desk guy didn’t know that I had warranty and had the audacity to try and charge me for that service. Customer service goes out the window once you purchase your car. It doesn’t matter what dealership or how much you pay for your car.

Ells F

We just bought a new Honda Clarity over the phone from Honda Windward. Employees Bob & Victor were amazing and did everything possible to satisfy us and make sure our experience with them was awesome They went over and beyond and we couldn’t be more pleased. Thank you Honda Windward for exceptional service

Aileen Leonard Chinen

The service provided by Honda Windward has been excellent: efficient and pleasant. They explain their procedures and will attempt to solve any unexpected problems for our benefit. It is much appreciated! I highly recommend the service of your Honda vehicle at Honda Windward.

Reuben Nguyen

Keely was very nice and very helpful! She made a seemingly difficult process so much easier and presented many different options based on our leasing needs!

Kerry Kassover

Greeted politely,was told that service could be 3 hours,I looked confused but didn’t say a word,I had an appointment at 830 am.i went in to change oil,tire rotation and inspection sticker.I sat there for 3 hours at one point went into office to find out what’s taking so long,was told were sorry for making you wait so long,over all the service really sucked and was truly sad to sum up your review

Russell Tote

I was constantly approached by the staff who were helpful, courteous and always concerned about how they were doing. I loved the service they did on my car and was surprised to learn my receipt for service gave me a free exterior car wash! Bonus!!! I hope my future service with Honda Windward is as exceptional as today! Thanks Windward Honda, You made a believer out of me!

Jovin 'Āina-Chaves

Great sales reps!! Helped me with everything and made the process so easy for me!! Highly recommend to everyone.

Angel Church

I needed to have my vehicle back at a certain time to be at work. Ashley my service agent deserve full recognition to getting my my vehicle service on top of the main problem I had to take it in for and returned back to me before designated time.

Healani Chun

Service department. Always a awesome experience , no doubt. They are truly looking out for you. I will never ever go any place else. Eric is awesome, he help me on my last service . Justin helped me with my service today. Not bad either. Aloha Plenty Honda Windward & God Bless!

Susan Evan Asao

Car maintenance: Easy to make an appointment that works with my schedule. Waiting time is what expected which not long. Staffs are friendly, courteous and answers my questions. Thank you for taking care of my car.

Ottie Droste

Very impressed with Trevor. He knew the car inside & out. Was not pushy but very professional. He is a dedicated employee. I was also very impressed with the lady who helped with the closing.I am already enjoying my new Honda!

Buzz Willauer

Done quick really great addition.

Michelle Lee

The staff were very friendly when helping me. It took 2 minutes to drop off my car and 2 minutes to pickup my car. They were fast and efficient. My car was finished before the estimated time!!!

Paige Adams

Went in for “Service B” on my HRV at 7:30am today, 8/7/19. Easy check-in and drop off. Was told it should be ready by 11am. Got a call just after 10am informing me that my car was ready. Picked it up around 10:45am. Paid 175 bucks. Drive away and notice the tire pressure warning light is on. Call them back to tell them, and they told me to bring it back to the Express shop and they’ll fix it. Why would the car be returned to me with the tire pressure warning light on? I park my car a mile away to check the PSI on my tires. Front left: 38, front right: 39, rear left 38, rear right: 38. Suggested PSI on my door jamb says 30-32 PSI. Apparently they over filled my tires???? Note: The PSI that was sadly (and nearly illegibly) pencil-whipped on the inspection sheet looked like the front tires were filled to 35(????) PSI, rear tires filled to 38 (????) PSI. Took it back to the shop, they reset the tire pressure light, and took out air in my tires. I know they released some of the air because when I got home and checked it again myself, each tire was 1-2 PSI lower. No apology, no nothing from anyone I had contact with after I first picked up my car.

Russel Cabral

We recently purchased a brand new Honda Civic. Our salesman John was great. He listened to our needs and wishes. John explained all the features and differences between the different models. Helping us decide on the perfect model for our family. The process was simple and easy. John was right there to guide us, informing us what to expect as we continued thru the car buying process. John handed us over to Kelsey, in the Finance department. Another smooth process. Overall we were completely satisfied with the customer service of Honda Windward. They have a Great Team! We love our new Honda Civic!

Starla Culp

The staff were very professional and did an outstanding job servicing my vehicle.

Shauna Aiu

Dave A. was great and was beyond helpful and personable. Honda Windward has a great team and I wouldn’t recommend anyone else.

Jennifer Hockey

The service was pretty fast and affordable and the staff was excellent. I’d definitely recommend Windward Honda!

Diane O'Rourke

Service department employees are friendly, efficient and very helpful. My experience today was painless because I asked to not have to deal with the service manager. He is a donkey, in my opinion, very condescending man who I avoid at all cost.

The_PowerfulTaco

From the moment I called about my issue with my seat, the staff said I could come that day and they would check it out. They were very fast and resolved the problem within a couple of hours. I was so happy not to have to come back another day to get it fixed. Also they charged a very reasonable amount for the work. Highly recommend Honda Windward for great customer care and service to my van!

Shine Trulee

My first service for my CRV was done in a very professional and efficient manner! I'm very pleased with the car and the way Honda takes care of you!! Mahalo

brandy smith

Mahalo Honda Windward! I wasn’t able to get the girl working the front desk name but she was awesome! She Made time fly by and made me feel comfortable while waiting for my car. 10/10 recommend!

Kern Rogerson

Time for a new car. After 20 years of success with Honda Accords it was the obvious choice, except we wanted an SUV. After a lot of research on all the SUV's, Honda won out again. We selected Honda Windward and that was an excellent decision. Everywhere on the lot you can see this is a well run organization, everyone friendly, helpful, and now I am also a fan of their service department. Our salesman, Trevor, was perfect. A car purchase is an important decision. I really appreciated their thoroughness and also the speed and efficiency in handling our transaction. We selected a Honda HR-V and really could not be happier.

Susan A Imamura

Every person that our family came in contact with were friendly, professional and efficient. Our sales consultant, Travis Rieta, was the best. Really appreciated his calm demeanor and genuinely trying to find a car that I would be happy with. Car buying can be stressful, but not this time.

Cody Barretta

Our sales person Greg Sawyer provided exceptional customer service. We noticed things that were very much appreciated like the fact that he would usually run back to the manager’s office to follow up on things instead of walking, holding doors open for us, and providing me with an umbrella to go get information from the car I was trading in because it was raining. He was extremely courteous and very low pressure which is something that is really appreciated in a car buying experience.

Earl Croy

Had a Schedule. B Maintenance done today at Windward Honda. Erick and the Service Team did an awesome job. Thank you everyone.

Lori Darlow

It was a pleasure doing business with Honda Windward. We signed up for a Costco auto purchase program and were paired with Honda Windward to complete our transaction. Craig the Sales Manager, Dave the test driving guru, and Aaron the financial manager laid out all costs associated with our purchase in an easy, no pressure format that I appreciated. We also liked being able to test drive our new Honda Passport in the town and on the highway. I highly recommend Honda Windward for your next car purchase.

Nina Perez

I was very pleased with my salesperson Wade. He was very attentive and worked with me through the process of purchasing my vehicle and even came on his day off to finalize for me. I really appreciated his good attitude. My one complaint would be that when I finally came into the finance manager Victor Lees office he was very impatient with me. He didn’t seem to want to answer my questions without giving me an attitude and was unwilling to explain certain things without me pushing for an explanation. This would’ve been a 5 star review had it not been for his attitude. I would recommend Wade 10/10 though!

Glen K

This was our third Honda vehicle purchased from Honda Windward. Once again the experience was pleasant and fast with no pressure tactics. We know the service visits will be excellent too.

Robert Fischer

Great service. Dealt with my car issues methodically and in a timely manner. Friendly too.

devon nekoba

Great experience. Glenn was super low key and helpful. I had to leave and he didn't push or force me to make a decision. When I came back, he remained very cool about everything. My only complaint would be the time it took to complete the transaction, which wasn't his fault. I recommend Honda Windward!

Ray Saito

Service department is great..just a shout out mentioned at drop off car seems to surge on stop and go traffic and coming to a stop seems a slight transmission slip.upon picking up my car no notable written comments on the work order about my concern..thank you..reply..

Brigitte Abbot

Many thanks to Justin and the Honda Windward Service Team. I had a safety check done this morning and a broken key issue. They took care of all my concerns and replaced my windshield wipers. All done in a very friendly, courteous and efficient manner. Mahalo plenty! :)

Cassandra Burchfiel

Justin in the Service department is always so wonderful and helpful.

Peter J. DiRocco

Kanoa has been absolutely amazing helping with my Honda service. They are a very thorough team of mechanics. Thank you for being there!

Bill Albrecht

The folks at Honda Windward were friendly, courteous, and efficient. They completed my recall work in the time frame they promised. A special tip of the hat to Service Manager Kanoa who maintained excellent communication throughout the work. I can recommend the shop without reservation.

j tam

Went to Honda Windward for an oil leak and safety check. They were apologetic for keeping the car overnight and offered me a loaner. When I declined they offered to cover my safety check. When picking up the car, Justin was very attentive and walked me through the repairs done. Warranty covered the repairs so there was no cost. Car engine was cleaned and looks new

Cynthia Keliikuli-grace

Great service friendly staff..... I left a very happy customer!

Jr Ramo

Best place to get a vehicle and awesome service department. Only dealership I totally trust!

Janice Kulp

The is the only place to take your vehicle! All the service personnel are so nice, friendly and helpful. They saved me over 1500 on my vehicle repairs. Another place told me I needed a new air compressor and tires. Not Honda. They are in the business to make money, but this service department won't sell you something you dont need. Thank you Justin and Windward Honda. Your the best!!!!

Annette Conger

Everything about our buying experience was positive. No pressure and no nonsense. Knowledgable staff made the experience painless.

Anita Longstreet

Excellent services and quick. Employees are knowledge and sweet. They make you feel at home. Don't mind taking my car to Handa Windward for service. Thank you

Stuart Futa

Awesome ppl, great services and plenty aloha at Honda windward. Much mahalo's to dave Anderson for all the help.

John Brazda

Excellent customer service. Great deals. I do recommend Honda Windward to all Honda vehicle owners.

keane young

The body repair did a great job on repairing the rust on my car. The only bummer is that they screwed up my tint during the repairs. Though Rose was really good and said they would fix the tint once they get my rain guards come in. Once they complete this repair I’ll update my review.

Mahea Viernes

Ashley was SUPER helpful. My car is only 5 months old & it consistently gave me a hard time each time I started it, and all the lights and alerts would flash but wouldn’t start. I initially thought it was my battery because my car would die. I had called multiple dealerships to get squeezed in for an emergency appointment because it was my only form of transportation and unfortunately no one was able to assist me. Then the multiple Honda dealerships (including the dealership I had leased my car with) & told me that my battery wasn’t covered under warranty and that it may have been my alternator or a technology malfunction and that I would have to pay labor out of pocket. So imagine my surprise when I called Honda Windward & spoke with Ashley who had willingly squeezed me in for an appointment the next business day, then had confirmed that my battery was indeed COVERED under warranty & had replaced it. Not only was it a quick fix but a very easy & smooth experience. I’ll def return to get my maintenance done when I hit 10k miles. Thank you so much Ashley! You were great to work with!

Lee Brightwell

great service on my oil change and the 40-point check service today! I love the way Eric in service treated me. I've been using Honda Windward service since 2003. They take great care of my Honda and of me

Evan Broussard

Ashley and her team were very friendly, professional and efficient. Excellent service all around

Karen Keliipio

Great place- good people and prices. The GM and our sales/finance folks were especially nice to us and our kiddo. Thanks for everything.

Marcel Rax

No complaints with my car purchase. Didn’t feel pressured and was a smooth process. Thank you Travis.

E Kim

First time using Windward Honda service. Felt such aloha at this place. Made me feel welcomed and wanting to use again.

Tay JMN

Bob is willing to give you the best deal. The best deal on island so far.

Dawn Mendiola

The service I received at this appointment was great! The car was ready a lot quicker then the quoted time - even with the added recall. Thank you!

Gene Watanabe

This is the fourth Honda that I have acquired through Honda Windward. My Sales Consultant Travis Rieta always provides excellent service and quick responses to my inquiries. The sales process was efficient and no pressure. The service department is awesome too.

hiwagirl1

Honda Windward Service is the best! Consistently great customer service and quality work. The staff are personable and efficient. Thank you!

Alan Morita

I’ve been bringing my Ridgeline here since I purchased it. Honda Windward has always been courteous and reputable. I will continue to come back for their excellent service.

Kamu Fernandez

My service advisor Kanoa Chang was awesome! I love the help and service I get from Honda windward I recommend using Honda windward too anyone looking for a great service and shopping experience. They really made me feel like family.

Deon Rendell

By far the best car buying experience we have experienced on the island! Friendly and knowledgeable staff, thank you all again.

Shani Lane

Thank you to the Honda Windward services Dept. No problems or hassles. Very friendly and professional staff. Thanks to Erik for helping out. My Honda Pilot needed service, I scheduled ahead of time (like about 2 weeks ago-ish) due to my busy schedule and the type of service my Pilot needed. I arrived at about 10 minutes before 9am appt to make sure my vehicle will be ok. 3 1/2-4 hours later, they called she was all Pau and ready to be picked up. I didn't have to go over the Ko'olau Mountain into town or west side. Easy and convenient for me to get to since I live in Kailua. Thanks again Honda Windward

Cianna Beltran

I’m always very happy with the work from Honda Windward’s service department. The customer services is great and their team is very informative and helpful! Mahalo to the mechanics who always keep me car in the best shape.

ELAINE MEDIOS

Aways a good job and easy to get appointment. Good people

Mallory Ladehoff

I absolutely loved my experience buying a car at Windward Honda! Greg helped me out and made the process such a breeze! I highly recommend!!!

Kamakalele Nui

Very efficient and detailed. They kept me informed of any changes along the way. Completed the job at the time they said they would.

Medea Outing

Cody Travaso provided great, courteous customer service. As always, I am pleased with the service I receive from Honda Windward. I've been a customer of Honda Windward for 18 years as that's how long I've lived in Hawaii. I cannot see myself going anywhere else on island for the servicing of my Honda CRV Touring. I love Honda Windward ❤️

MONICA GANDAULI

Amazing, Honda is still sending recalls for my 2004 Accord. I called made the appointment . They said a coupled hours. Boom it was pau. Fast, convenient, and free. That’s why I drive a Honda.

james nakanishi

Excellent service! Kanoa, Justin and the Honda Windward crew always go up and beyond. Thanks again!

Christopher Oliver

Excellent buying experience at Honda Windward. No sales pressure and a fair negotiation for the price for the vehicle. Worth your time to check them out if you’re in the market for a new or used vehicle. They made a Believer out of me.

Trinody

The services are a little long but Honda has a great waiting area to pass the time. Vending machines, tv ,reading materials, play area for children and of course coffee. But if you don't want to wait in the waiting area you have the choice to catch the shuttle to the mall or another location. I give these guys a 5 star. Awesome Service.

Jessica Eddleman

Go to Dave Anderson, he was AMAZING and treated us like family! He truly made our experience the best and the rest of the staff were just as great not just with helping us but they were so great with our one year old son as well!

Bill Tobin

Another great consumer experience with Honda Windward. Service appointment was done on time and exceeded expectations. This is why I keep coming back to the best dealer servicing department on Oahu.

Michele McTague

Checked in, Erick explained the details of my service and gave me an estimate of 4 hours wait. Asked what I wanted to do while I wait & offered the shuttle service to the mall. I took on the offer & waited at the mall. To my surprise, I got a phone call to inform me that my car was ready in just 2 1/2 hours! Awesome..I had other things to do that morning so it made my day!! ...Honda Windward continues to make a believer in me—I would recommend them to everyone.

George Randell Kaka

Honda Windward have always been available for me when I have called to ask questions or to make an appointment. I normally speak with Justin who is on it, always keeping me informed on the process with my Honda Odyssey. Their Kaneohe office is so convenient and staff are friendly. I had a 3 hour wait time. They had a shuttle service that took me to the nearby shopping mall to kill time. All in all Honda Windward made it easier and less stressful for me. Thank you Justin and staff if Honda Windward!

dussy jones

Great service for our rear & front ended truck! These people are knowledgeable & have great customer service! Service took 2 more weeks than we thought, however, this company found hidden damages & got them all fixed right, the 1st time! Highly recommend Windward Honda Autobody

Lisa Baker

Great experience. Did what they said, cost what they quoted, car works great. Service personnel are AWESOME!!

Kalani Ng

Always good to us. We get choke vehicles from Honda Windward. I guess they’ve made believers out of us. Chee hi! Aloha

Ram Pascua

Ashley was so helpful and friendly. I love the attention to detail! Thanks Honda Windward!

Paul Mow

I had a dead battery which coudn't hold a charge. It was a Wednesday and the other guys said they couldn't take me until Monday. I talked to the customer service at Honda Windward and they took me in right away. Very friendly and quick service. I will definitely come back.

Mikal Weiss

Service folks were great as always. Courteous and efficient intake. Shuttle back home. I was told the work would take about four hours, they were done in two and sent the shuttle for me. Cost of work was very reasonable, and checkout was a breeze. Nice job, Service Department!

Rodney Yamaguchi

Car serviced at Honda Windward on 8/17/19. My car was returned to me with oil residue smeared on surface of engine. I also found that all tires were under-inflated after I noticed warning light on in instrument panel. I have mixed feelings, because the service was upsetting. But the operations manager who called me to listen was very good. So giving 3 stars overall.

Julie A

Justin was awesome. Very clear and efficient.

Stefano Rapisarda

Friendly, knowledgable and helpful staff. Great car purchasing experience.

Tara Crawford Akui

The person who I made my service appointment with was friendly & quick. The Express service receptionist was friendly & accurate. Price of service was reasonable. Thanks to ALL!

SteW GrA

Derrick Higa is very informative, professional and good nature

David Francisco

Well it was a friendly atmosphere the workers were nice

Peggy Torda Saballa

Greeted by friendly salesman Fred and he knew what our budget was and showed us precisely what we were looking for. Fortunately their was a vehicle available to our liking. Finance was a quick process and we were out the door completely satisfied.

Margaret Cromwell

Dave was a terrific salesman. Got us exactly what we wanted, very personable and very patient

Julia Silva

Our sales rep. Keely was amazing! Very friendly, no Pressure, answered all the concerns and questions we had! When one car didn’t fit our budget or needs she found another until tadahhh! Not only did she walk us through every detail but the other salesmen were just as welcoming! One even polished the head lights on my “ Toyota sienna”!! Another continuously asked how we were and congratulated us when we were done! Selling us the car was a TEAM effort! Our final stop was finance... Kelsea, who gave us a perfect $$ fit! Now, service department has some big shoes to fill! Buying is only 1/4 the sell, service counts for the life of the vehicle!

Bryce Watanabe

Good people treating folks like family. Lover the sales experience. Grew up in a Honda family so coming back to the Honda brand at the dealership my family used all these years is like coming home.

Christopher Johnson

Oh if you're looking to buy a Honda, Honda Windward is the place to go, hands down. I've dealt with other Honda establishments here in town where I reside. but yet I go all the way out to Windward to purchase my vehicle. this will be my second Honda. the reason why I take the trip, they're the best. Easy to deal with, no games. I dealt with Greg Sawyer, oh what a great guy. extremely informative great personality, takes you through the process step by step. I mean he really took the time to go over my vehicle from top to bottom. Do yourself a favor, if you're going to purchase a Honda go to Windward.

Tawny-Lynn Hermosura

I called to schedule an appointment for a possible battery change and I was able to come in as quickly as that afternoon or the next morning. When I went in (the next morning), I last minute asked them to check for a possible leak, which they were able to. I was planning on waiting (about an hr or so) but the shuttle driver took me home. When I returned to pick up my vehicle, they explained everything once more and check out was painless. I highly recommend Honda Windward and their services. This was not the first time I left as a happy, satisfied customer.

Chad Duarte

I try to stay clear of dealerships and repairs just because I know that they aren't the cheapest. With my car being a hybrid and the part only being available there, I had to bite the bullet. Justin made this as painless as possible and even made me want to keep my car an extra day there just so he could debrief me on the repairs! Don't get me wrong. They still are expensive,but they did a good job, warrant their work, and make you leave feeling like you wished you could make this your go-to repair garage.

Herb Schreiner

The salesman, Luiz Jardine, was awesome! He was knowledgeable and honest! I would definitely go back to him if I need another vehicle! Mahalo for the pleasant experience! Aloha!

Kinetra Peters

This dealership ALWAYS DELIVERS....In service, expectations, and time. I live in town but make this drive because they never disappoint at Windward. Thank you for serving me for 3 years now!

Business Hours of Honda Windward in Hawaii

SUNDAY
10AM–6PM
MONDAY
9AM–9PM
TUESDAY
9AM–9PM
WEDNESDAY
9AM–9PM
THURSDAY
9AM–9PM
FRIDAY
9AM–9PM
SATURDAY
9AM–9PM

PHONE & WEBPAGE

Honda Windward en Hawaii
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