Reviews of Hutchinson Kia of Macon (Car Concessionaire)

3931 River Pl Dr, Macon, GA 31210, United States Located in: Hutchinson Auto Mall

Average Rating:

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We've got all the opinions of people like you who have information of the products of Hutchinson Kia of Macon (Car Concessionaire) in the state of Georgia.

As of day this business has a score of 4.0 stars out of 5 and that rating was based on 391 reviews.

You must have seen that its rating is quite positive, and it is founded on a very high number of opinions, so we may say that the rating is very accurate. If there are many people who bothered to evaluate when they are happy with the service, it works.

As you know, we do not usually bother to write reviews when they are positive and we usually do it only if we've had a problem or incidence...

This Car Concessionaire is included in the category of Car dealer.

Where is Hutchinson Kia of Macon?

REVIEWS OF Hutchinson Kia of Macon IN Georgia

Brian Holland

These folks are vultures and unwilling to negotiate. Expect to pay full retail and be hounded like a treed raccoon. They won’t even price match their competitors advertised pricing. You should head 30 minutes south to Jeff Smith if you value your hard earned money.

firm believer

The sales person I had was Incredible, But the payoff lady was rude and it took them an entire month to pay off my vehicle late fees was came to my bank for not having insurance on the car that I traded in and she said "that's not he problem" I called every 3 days to see if she sent the payoff to my bank. But when she finally sent it the bank rejected it due to it not being the amount that overdue... Headache right??

Mya Milner

katelyn seems to be very knowledgeable in her job, hutchinson kia is very good in what they do.

Amy Vasquez

Loyldell ChapmanJr. Was amazing. He got me back on the road when i thought i was done after my wreck thank you so much i will tell all my friends .Great customer service

Judy Livingston

Service department has very nice staff. My car was done in the allotted time and the complimentary car wash was much appreciated

Travis Cater

Hutchinson Kia was very friendly to me as I went to trade in my car. I was nervous at first, but they put me at ease and put me in a car that I wanted. They even filled up the tank with gas. I will definitely get another car from then in the future... whenever that may be. Ricky Vincent was very nice and patient in helping me find what I wanted. Thank you!

Christopher Arndt

Hutchinson Kia got me out of a huge bind that really crippled what was to be a great weekend in Atlanta. I have a 2005 Kia Spectra-5 which has been experiencing performance over the last several month. On a drive up to Atlanta for a wedding, my car began to experience more trouble around Macon, GA. I brought the car quickly into the dealership and they were warm, comforting, and exceptionally intelligent when it comes to car. I am by no means a Kia person, but I appreciated the sales reps knowledge of the car and the service departments ability to solve certain issues. When it came to this car, the dealership was able to tend to the car. Finally, when the car had further issues after the service department had closed, Luke stayed late to assist in changing out my spark plugs which were corroded causing the engine to sputter. He stayed an additional 3 hours to ensure that my car would get me back to Orlando. In addition, his coworker drove by me on the highway and asked how the car was driving. I really do appreciate the wonderful work that this team did. I would recommend that anyone interested in a Kia stop in to see Hutchinson Kia. If you have a service issue, ask for Luke. If you want a sales rep, ask for Luke.

Maurice Lampkin

It geat and helpful

Derrick Sweeney

I work with Loyldell Chapman on my deal, outstanding young man, gave the straight talk on my purchase, ask for him!

Lashay Harris

Alphonso Fletcher was very helpful and made the process easy!

Julie Floyd

Very attentive. Was able to answer all of my questions.

Cody Wright

I got a scratch off thing in the mail and I won $5,000!!!! I even won the big prize with the key that also came in the mailer!!! Well I kind of won, when they weren't looking, I ran off with it and smashed it against one of the kias outside and dinged another Kia on my way out lol, I'd suggest this place to any single cat owner that doesn't mind her car breaking down as soon as she leaves the lot, also Brenda touched me inappropriately and said I had to do what she said to get my contest winnings.

Lacheryl Ogletree

I visited Hutchinson Kia on Tuesday and Maurice help me get a 2019 Optima. I love my car and if had to come and purchase another car I will visit again

Cathy Thompson

It took a little longer than I had anticipated, but the wait was worth it my car was so clean I didn’t think it was mine.

Ronald R Mitchell

Good work. Quick

Cathy Ammons

Amr Ali was patient with me and made things happen. He is definitely a Egyptian Magician! His customer service was great and he found me the perfect car with the prefect price! Thank you for everything!

Lessie Holloway

I came in for service and they helped me get everything squared away but I met Tony Martin and he was a Godsend. I am disabled and need a kidney transplant. I need to raise $10,000 and everyone told me to set up a gofundme but nobody would help. I told Tony and he took his time and set it all up for me! He has been great and would recommend him to Everybody! Thank you Tony!! Hopefully we raise this money! Thank you Kia of Macon, you really have a great guy in Tony!

Shanando Jackson

I took my vehicle here because my check engine light came on. I was told the problem and had to pay for the part up front and then pay for the labor once the repair was completed. When my vehicle was completed I was called and advised that it was done and I could pay over the phone and the vehicle dropped off at my job. When I leave for lunch, I see that the check engine light was still on. I now find out that there is additional work that needs to be done and now that part is $500. I’m thoroughly dissatisfied with this.

Victoria Hobbs

It took almost 3 hrs for an oil change and a battery replacement. I was offered a complimentary car wash and vacuum, which I didn’t receive. Also, once inside my car I noticed things had been removed from my glovebox and left in the passenger floorboard of my vehicle. I purchased my car from this dealership and actually live in Atlanta. When I come home to visit, I schedule service here because it’s more convenient. While the dealership offers free WiFi, TV, coffee, etc. I feel like it takes entirely too long for the simple oil change and battery replacement.

alice ryle

I called the service department because I was over Service cutoff and going on vacation. The service department worked me in!! Thank you.

Qiana Sweet

Greg and Eric worked tirelessly to make sure I was able to walk out of there with my new car. If you’re looking for something from Hutchinson Kia, they’re your guys!

bluzbrother1 .

Very disappointed! Hutchinson Kia had two tasks to perform on our vehicle: oil change and diagnose/repair why windshield washer fluid doesn’t squirt onto windshield. Our appointment was at 10:00. Oil change went quick. But vehicle had to be turned over to another technician for windshield washer issue. We picked up our vehicle around 5:30pm and left Macon for home some 80 miles away. On the way home I asked my wife to activate the windshield washer fluid. Nothing. It didn’t work at all. Wipers came on but no fluid pumped out. Sales people from Hutchinson Kia called next day wanting us to trade. I told him no and that the issue with washer fluid wasn’t fixed. He indicated he would tell service department and I would get a call. No call ever came. All they care about is getting your money and trading in your old car. Very poor service here. Beware.

Christie Horne

Great customer service. Purchased my very first "brand new" car here.

Hollywood Rage

We purchased our new Telluride today! Loyldell Chapman Jr. was terrific in the whole process. He is ready and willing to assist you with every step of the buying process and will answer any questions that you have! He made our experience great and I highly recommend him for your salesman when you are ready to buy your next Kia!

Jessica Keown

Thank You Alphonso Fletcher for a great expierence!!!

Kavaris Carswell

Great customer service ..... Recommend to anyone.

Whitney Rhoades

Chelsea sold us our Telluride SX and we couldn't be more in love! She was so helpful with explaining all of the Telluride models and made the while buying process such a breeze!

Eric Daughhetee

Our salesman Tony was friendly, professional and very knowledgeable. He knew the vehicle we bought (2020 Kia Telluride) and explained the features to us. I rate Hutchinson Kia and Tony 10/10 stars.

Haley Wellborn

Today i received a flyer in the mail clearly stating that i had won a new 2019 Kia Forte S, called the number on the flyer. The lady on the phone told me i was a winner, i even asked if it was for real, she said yes, just go in and ask for Tiffany. So after a long day at work, I drive 30 minutes out of my way to the dealership. Long story short they sit me down to fill out a survey and even dare ask if i would buy a vehicle with them tonight. Finally i find out that on top of the winning the flyer I have to match my numbers to the one on the wall they have posted. Lets just say this was not on the flyer to begin with. So i walk out without anything but 2 lottery tickets and disappointment. Definitely put Kia on my bad side and this stunt doesnt look good for business.

JJ Patat

If you want good service and a good deal, go see Tony Deerman at Hutchinson. He hooked me up with the perfect Silverado for me. I’d definitely recommend.

Audrey Delores

Katelyn is wonderful!! DOC is a pleasure!!

Demetriss West

Alphonso Fletcher awesome guy

Robin Gottlieb

Best experience yet! This is our 5th KIA. Thank you to Hutchinson KIA. You made my day!! Greg Daniels is the man to see.

Chuck Elliott

I purchased a new Kia Optima from Kia. My Loydell Chapman went above and beyond to make sure my experience was pleasant. He is a true asset to this company and to the public. Kudos to him and I would buy from him on any given day.

Angie Horne

Casey is amazing, I had called FIVE times and spoken to another representative who did not listen to my concerns and never helped me. I am on my 2nd car from y’all. I love my sportage, I will always ask for Casey. Angie Horne

Debbie Martin

Tony and Mikayla were my salespeople and provided me with excellent, excellent service! Both were attentive to my needs and didn't try to sell me on anything I didn't want or need. I recommend them to anyone looking for that personal touch. Thanks, guys!

Dakota Sexton

Extremely pushy and harassing then sold the vehicle out from under while at bank signing for the loan bad business!!!!

Racer Wulf

Great customer service in the service department. Very friendly and informative.

Bob Peck

Would not recomend this dealership. When asked to help get a car moved was just told customer would have to do that we will not. Called customer relations to help get the issues taken care of and was told they should have helped.

Debra Martin

Everyone was very kind especially Mikayla and Tony. They were both attentive to my needs and boundaries. There was no high pressure selling. This is my second Kia Sportage from Hutchinson's Kia and I have been most pleased both times.

Brad Snow

Bought a used truck because they would finance it. They cleaned it up good, but got home, had to get a new starter, front and rear selenoids, transmission flush and all new fluid, dip stick was broke at the tip, windshield wiper fluid squirts all over under the hood. Called right after I bought it and they wanted 125 dollars just to look at it again. So I got my own mechanic and still out 600 more bucks after down payment and my note comes due on June 21st. So do not buy any used vehicles older than 2015, so they can be certified. I also have a 2019 KIA which I bought last November but I hate it and overpriced, can’t even trade it. So basically I’m very disappointed and hurt financially by dealing with them.

Deanne Swanson

I had my car towed to dealer for repair on Saturday morning. Called several times and left several messages from 10am onward as they were open until 1 pm and no one returned call. Attendant tried to get a manager on the phone to no avail. Tried to check on status of car on Monday and left message and several phone calls for update and did not hear anything until after 2pm. Issues were 10k outside warranty and dealership had no desire to help with costs. Very unorganized, unprofessional and I did not feel that they valued their customers.

Steve Thompson

Very good, prompt service on my Kia.

Heatherly Wakefield

I've bought two Kias here (three cars total, including from back when it was a Saturn dealer!), great cars. The experience all depends on your salesman, and each time I've gone in, I've gotten good ones. (Waiting for one to respond to email, not so much.) I always check here when I'm shopping. I like how earnest each salesmen seemed, and I believe they really want to help you find the right fit for your budget and needs. One flat up told me I didn't want a GMC (he was right), and placed me with my current Optima (almost 3 years in, now). This last time, Charles was great, even though he didn't find me a car.

Kay Harris

Horrible customer service. Finally got a corporate level manager involved to get some help.

Jessica Beever

The salesmen at this place seem like they don't want to sell a car. Because I didn't say I was purchasing today they refused to show me the vehicle I was interested in.

Jeff Gatwood

Their fake sweepstakes giveaway got me.. the flyer appeared as if I had won the Visa gift card, I called the number as instructed to do. A guy answered the phone and verified my information and then told me to specifically ask for 1 person like I had actually won the big prize. After I arrived, turns out all I won was a 2 dollar lotto ticket.

Jennifer Holmes

Kia Hutchinson has been a wonderful place to do business. I bought my car from them in 2013 and they have been great. They efficient, timely, courteous, and friendly. I would recommend anyone to them for service. They jave helped me out in many ways.

Samuel Franks

Extremely capable of doing what they say their going to do. Had a great experience. Thank you Maurice!!

Tommy Boose

I purchased a 2019 KIA Forte here today, and I was very pleased with the overall service the salesperson and the staff provided for me and my family. I would like to give a personal shout-out to my salesperson, Amr Ali and the other office staff that worked with me on the transaction. We had previously been to this location a couple months prior to today's visit and we were rather disappointed. However, that was not the case at all today. Amr was extremely helpful and worked with me to make the right decision on my car choice. Everything I wanted, whether it be features on the car or the payments, was made for me as a part of the deal without a lot of "waiting"/"arguing" as is almost stereotypical to car buying. For the price I received to the attention my family and I were given, I hope others come here to do business. I am glad that I gave Hutchinson KIA another visit today and it truly regained my confidence in what an excellent brand of car this is. I do not normally leave reviews on Google or other websites, but I wanted to share my story with anyone thinking about purchasing a new or used car because this is the right place to go as long as you have friendly, attentive staff waiting on you. I hope that this information helps anyone make a better decision as to where to go car shopping. Thank you for taking the time to read this review, and I wish you all the best with your awesome new car purchase!

miranda foster

Great staff ❤️

Shelley Evans

Theyre good helped me with servicing my car

Peggy Ussery

Tony and Doc were awesome to work with. I went in wanting a used as is 2012 Mazda 2 because I knew my credit wasn't that great and my old beat up van wasn't much for trade in but they managed to get me into a 2017 Kia Forte with less miles and the payment $100 under what I requested.

Rachel Wade

Great place to buy a car and get it serviced.

Beverly Taylor

Mitch and the Kia sales team gave us a great deal. Second Optima❤❤

tronmie cotton

No pressure!!! I knew what I wanted and they were able to accommodate my needs. Great overall experience!!!

Kevin Larrick

My wife and I was in the market for a 2019 Niro - ready to buy in fact. The color we wanted was not in Macon but they had one at their Albany dealership. The salesman that we were working with told us that he'd work on numbers and get the color we wanted delivered to the Macon location the next day (on a Saturday). Never heard from him - called on Monday - same deal. He would go over numbers and give me a call the next day and have the car brought to his location on Saturday. Again, never heard from him. So I found one at Bulldog Kia in Athens - called them on Friday - struck a deal the same day and went and picked it up the following day. WOW!!!! Service at Hutchinson Kia is horrible.

Brian Roberts

Jay and Steve, world class in the service dept getting us worked in yesterday and on the road

Shannon S

Alphonso was great salesman!

Bethany Heath

Loydell was wonderful and so was his manager! Worked with me to ensure I got exactly what I wanted and the best deal! Would definitely buy from them again :)

Frank Perry

So my mistake... I arrived at the service center thinking my appointment was at 3PM. It was not. It was at 1PM

Lane Wakefield

I received a mailer clearly indicating I won a car. I called ahead of time and asked specifically if I actually won. They said I won and needed to bring the mailer. I stupidly got my hopes up...I didn’t actually win the car. You can expect this place to be just like any other car place—they don’t care about being 100% honest. They want you to come visit and they’re willing to deceive you to do it.

Angela Harris

Jay was an outstanding service member at Kia. Love this dealership everything was fair and in order.

Nichole Grizzard

We can not thank everyone enough for all their help on our purchase of a new 2019 Kia Optima. Henry was our salesperson and he did wonderful. I know I’m not an easy customer but he dealt with me great and smiling the whole time, eager to answer all questions or concerns. The sales manager was awesome working the numbers on a VERY difficult trade. Even when I changed my mind from what car I wanted they still made it happen and did it with such a great attitude. We recommend anyone in search of a new car to give them a shot. When you get there ask for Henry!!!!! Car buying is never easy but they made it much easier than anywhere I’ve ever been.

Linda Bagnal

Will Never, never return to that place! Recommend going ANYWHERE else to purchase !!! Very poor sales!!!

john hydro

The service was awesome! I was welcomed and greeted by Mr. ALPHONSO when arrived (Great guy, great salesman). He immediately pinpointed a vehicle that suited me. He was very knowledgeable of the vehicle inventory! Alphonso made my experience seamless and enjoyable. I'd have to say that this was my best car buying experience ever! If you're ever in the market for a new car.. come see Alphonso at Hutchinson Kia. You won't be disappointed.

Rose Smith

They are always so nice and my wait is never to long. They always answer any questions or concerns I may have. Thanks for the great service.

Malinda Perry

Service is always professional, courteous and done with a smile.

Jarrett Williams

We made a purchase of two vehicles a lil less than a week ago at Hutchinson Kia. My wife was not satisfied with her total purchase. She went back the next day, less than 24hrs to see if she could exchange or even change the color because she was told she could. She waited for quit a while in the waiting area. The excuse of somebody’s with customers pushed her pass closing. They didn’t help her. They told her to come back the next day. The next day she went back and they told her it was too late but you never helped her the day before. They had told her the first time the paperwork hadn’t been sent in they should be able to help her. I think my wife was brushed off. On top of that she still don’t have the second key that the car was suppose to come with. Even on my car the interest rate isn’t what they told me. It’s higher. The funny thing is. The Finance company they told me I had sent me two denial letters. So who financed my car? But I’ll make this review everywhere I can. It was wrong. We serve an awesome God that doesn’t work that way.

Dametric Langs

Charles and the Hutchinson Kia team gave me an AWESOME DEAL!!!

The flying Hutchman

Overall great experience. Thanks guys! Would recommend to everyone to take a visit and you will see why they are the pinnacle of the car buying experience.

Rontee Barnes

They honored the e price quoted and made sure we were taken care of. It was quick and easy.

Ruby Jordan

The best place to go when buying your cars and buying your next car is Hutchinson Kia of Macon Georgia. I had a wonderful experience buying my 2017 Kia Senrento LX. Everyone was so nice treated me with So much respect.I am so Happy and so Proud of my Self. First thank you Jesus and thank you Hutchinson Kia. To my salesman Charles you are the Best!!!!

Weston Yoder

They did not communicate well and they said my vehicle would be done at one time and when I went to pick it up it was not done I feel like I was over charged for what was wrong with the vehicle overall I had a very bad experience dealing with them!!

Erin Jordan

This was the best Car buying experience I have ever had. The sales guy MAURICE was amazing. He listened to me and worked with me. He also brought my lunch. On top of that he can to my house with the paper work for my husband to sing since he was not able to come to the car lot. Our next car will deff come from the same place. I would recommend this car lot to anyone. Could not have asked for better people to work with me. I really left feeling like part of the KIA family.

Jessie Harrell

Great people, Becky, Nicole and Eric

Jason McDaniel

Easiest car buying experience ever I have ever had. Everyone was straight forward and helpful. I also didn't have to sit there waiting all day. Alphonso was great and easy to deal with.

Johnae Lucas

Customer service was EXCELLENT. They did everything I asked and more. They went above and beyond to make sure that I was satisfied and I greatly appreciate it

Holly Morgan

Friendly and patient with you. Listens to you. Doesn't rush, takes their time on your cars. Let's you know if there is a recall on your car. Update things if needs. Love this place

Angela Jackson

Hutchinson Kia has always been prompt and courteous when going in for Service.

Laurie Weaver

Very impressed with the service sign in gentleman who pulled up recalls and the service man who corrected them and repaired my blinker. Many thanks.

Amy Patton

Charles at Hutchinson KIA was the best! He took care of us while we bought not one, but two used cars. He helped us look for just the right vehicles, and made sure we stayed within our budget. He definitely went the extra mile, even staying late just to be sure everything was perfect for us. The entire staff at Hutchinson KIA were very friendly and helpful. This is the 3rd KIA we have had, and I wouldn’t want to do business with any dealership other than Hutchinson KIA of Macon!

Hal Brickle

Professional Staff, warm reception, follow-up with requested as well as related suggested work in order for your vehicle to operate with proficiency. No pressure just courtesy service!

Jenny Rowe

This place is so fake . False advertisement

Brooke Stanford

I dont even think this company deserves 1 star!! I have yet to receive what was suppose to come with my vehicle as in rubber mats and paint pen and I have owned the vehicle for over 4 months now!! The dealer that I bought the car with also has never kept his word!!

Lisa Hutto

Always super friendly and very efficient! I love love love this dealership and the service department! ❤️

Rose Cater

Never will buy a car from there period.

Vickie Adams

Thank you for your help Jay you represent what excellent customer service should look like.

Whitney wiley

Friendly staff but the service department is overly busy which leads to a lack of communication. Spent hours just trying to get a status update on my car to see if I needed to extend my rental that I was paying out of pocket for even though my car is new and under warranty. They did finally say we would be reimbursed at some point for the rental but still inconvenient to have to come out of pocket $260 and wait to get it back.

Stacy Lyons

Loyldell ChapmanJr I had excellent service with loyldell he is one of the greatest people I have ever meet at Kia I really love my suv Ps thanks from Stacy Lyons

Jack Black

Great service this time faster and enjoyed talking to the staff while we waited

Jeremy Jackson

I had a wonderful experience here. Great customer service and I got the car I wanted. Loyldell is the person to see. He will make sure you get what you want and provide excellence service. So call and speak with him to make an appointment.

Greg Self

Just bought 2019 Kia Optima and buying experience was great. Mitch our salesman stayed with us until we made our decision and was very helpfull. Doc the sales manager was great as well as the rest of the Kia employees. Thanks for everyone's help

Katherine Hill

I called the day before for a appointment at 4:30 for oil change and tire rotation plus a car wash.We got there early. We were there for two hours. We did not get our tire rotation like we asked nor did we get a car wash like we also asked for. We have a full maintenance package which includes these items . We were very unhappy with the service we received. We pay extra for this package. If the customer does not receive what they are paying for what is the purpose in having the service .

Brittany Hermes

The service department was a pleasure to work with. I do not own a Kia and they treated me better than the service department where I normally have to take my car. I need tires ASAP and they were able to get them fast and for a very good price(Michelin tires at that).. I will definitely be back!

Kathy Bouchillon

I’d rather give zero stars!!!

Ryan Taylor

As stated before, I got something in the mail from this establishment that clearly showed that I won a 2019 Kia Forte S, the numbers matched up and the picture even said “winner.” I called the number and the lady said I won and to go talk to Tiffany at the dealership. I explicitly asked her what I won and she said she wouldn’t be able to tell me over the phone. So I drive up there and to move forward you have to fill out a survey where they get your personal information, and information about your current vehicle. Then, and only then, they inform you that you are guaranteed one of the prizes listed, but one of the prizes is lottery tickets “up to” $5,000. So I did win, but it was technically a $2 lottery ticket. But they were out of them and there was a wait of 10 minutes. So I left. I will never consider buying a vehicle from this establishment due to how they mislead hundreds of people into thinking they won a new car. I will say the gentleman that filled out the survey with me was very nice and professional. If you really need a lottery ticket, please go redeem your prize, but they may be out and there may be a wait.

Tom13GN .

A pleasure to deal with, very up front and professional. Our salesman, Charles Tinson, was very friendly and courteous.

Denise Lyons

We are from Ohio and maybe we do things quicker but 2 hours to get a tire fixed with a screw in it and a car wash , really? The 2 service girls and employee Gary were very nice and helpful. We have dealt with Kia in Ohio for 14 years now and have kept buying there cars we are loyal customers.

The Chronicles Of Chickendom

Great people! We love Maurice and Doc! Maurice really treated us right, and we appreciate it! Love my new 2019 Sportage LX! If you need a new Kia, go see Maurice!!!

Janice Thomas

Just aweful in the service dept I talked to Jay about wires and plugs for my kia and he was supose to order the parts come to find out he didn't and made us wait there over 2 hrs just to say that he will order them and call me back never recieved a call and I WON'T BE BACK EVER !!!! Someone please train these people in customer service they don't have a clue on what they are doing

Sabrina Moore

So I went to Kia Hutchinson to get my car that had recalls... once I arrived I was greeted in a friendly manner about purchasing a new car. Last Tuesday I walked out with keys to a 2019 Kia Forte!!! I love it!!!! big shout out to Maurice at Kia hutchinson in Macon ga . Need a car go see him he is the car gout

Cindy Johnson

Attention anyone that's reading this post. Don't get your car serviced at this place. I took my car in on 5/21/2019 to get the transmission flushed and the service technician who worked on my car left my fan a loose and my car ran HOT and my air stop blowing cool air. I called to let the person in service know what was going on, and she told me to hold on and then transferred my call to Hutchinson mall service and when I was transferred back to her she didn't answer the phone. Called back on 5/22 to speak to a manger and NOONE returned my call. My motor could have blew up from Kia Hutchinson's non-certified mechanics. They will NEVER have to worry about servicing my car EVER again!! #yourmechanicsneedmoretraining

K Owings

Absolutely the worst car buying experience I’ve had. It took us almost 5 hours to buy the car, because the salesman had no idea what he was doing. I wasn’t allowed to take the car home because they had not inspected it. That was fine, but I was promised each day for the first five days, that it would be ready the next day. Jeff Sr, the GM, would never return my calls to explain why I was getting the run around. I got fed up and finally spoke with the service manager, Becky, who was the only person there worth a darn. She worked tirelessly to get the car in order. Twelve days after buying my car, I finally received it, supposedly with all issues corrected. After having the car at home for about two weeks, I had to replace a wheel bearing...a roughly $500 repair. I would never recommend Hutchinson Kia to anyone.

Bobbie Smith

They will sell you a car, but getting them to respond to a text message or return your call is impossible. I need to get the name and number of the KIA Warranty Representative that denied my claim on my Sorento. The director won’t respond with the information. I’m very disappointed. Is there anyone that can help me?

Frank Taylor

Came in for a oil change with my 2015 Optima and I left in a 2019 Kia Optima Great experience Thank you Kia team Hutchinson!!

KIMBERLY BROWN

My original trip, the car salesman handed me off to someone else. He told me he was trying to find the car I wanted. He stood nearby playing on his cellphone for about 5 minutes. Came back and said he could not find the car. The second salesman tried to pressure me into buying the car in the lot. Not the one I wanted. They did step up after I did not buy the first one. I did not buy that one either. Won’t ever go back there!

Spicey Fajita

Staff is EXTREMELY nice and welcoming. I feel like family there. Great place!!!!

Roland McInturff

My wife received a scratch and win contest/advertisement mailer from Hutchinson Kia that clearly had matching numbers that she had won the car advertised in this contest. She called the contest hotline to verify and gave them the reservation code and the person told my wife congratulations you are the grand prize winner of a 2019 Kia Forte S. I thought she about peed on herself she was so excited. She was told to bring the flyer, a copy of her driver’s license ,insurance info and ask for Tiffany when she arrived at the dealership. Ecstatic; my wife and I took a half a day off work go get her new car she had won. When we got to the dealership my wife asked for Tiffany as directed and we were told to have a seat. A gentleman walked up and said he would be helping us. He started by filling out a form getting our personal information, and information about the current vehicles we have. He then said to my wife lets go see your prize and took us to a board on the wall and stated you did not win any of the grand prizes but gave her two lottery tickets instead. My wife was about in tears and I informed to the gentleman what was told to my wife and he got a manager. The manager said this is the first he has heard of this and the person that told my wife she won the car is just a call center. As he was coming up with every excuse he could think of and apologizing I overheard an older man behind us appearing to be in his 80’s stating he was told he had won a car as well and was extremely upset being told no. Very obvious this was a scam. Bottom line in today’s time or anytime for a business to submit to cruel intentions to think this type of behavior will increase sales is pathetic, dishonest, deceiving and just plain out wrong and should be held accountable. I personally will never consider doing any business with Hutchinson Kia.

Kyle Kelly

Courteous employees, efficient service. Good value for the dollar. Bought my Soul from them used and have put 45,000 miles on it. Only needed routine service. Always used Hutchinson for checkups and never have a problem. Highly recommend.

Faith Calvert

Everyone was so helpful and friendly. I will be back.

turnercook 22

Great service and very nice and polite people that make you feel at home

bathabile ngwenya

Ask for Cleo the sales manager when you go there. He’s a good car guy, not pushy, very attentive. Made our car buying a pleasure.

Earlene Kearse

Appreciate Greg Daniel's sold me a nice new car and made my day! Thanks Kia you all are the best!

T.J. Ridley

C tinson made sure everything was handled the right way! Great guy and very funny!

Ty'Rikka Logan

It’s such a wonderful atmosphere here! All the employees are super friendly & willing to help any way they can.

Jorge Roque

Having purchased Having purchased my third KIA from the dealer, I have a few years of experience with them. All my dealings have gone smooth with a few exceptions here and there. Being specific I had an issue with my 2017 Sorento (still under bumper-to-bumper warranty) where the back the rear passenger door would not close. I provided them with videos but the service manager at the time was not able to recreate the issue (one I expressed happened occasionally) but, with Becky's help everything was fixed. Now on to my topic of my new Telluride, let's say that things did not go as expected. However, my interactions with Maurice (salesman), Annette (sales consultant), Clay (manager of both dealers) are the real reason I will continue to take my business to the dealer. Having owned various cars of different makes I have experienced issues at all dealers. All problems aside with other dealers and specifically KIA there are always a few individuals such as Maurice and Annette that fight for their customer and ensure that all wrongs are corrected. Even though I have stated to Annette and Maurice how much I appreciated all the work and I mean they worked their butts off to make everything right, figured I would put it in writing and show I truly and honestly appreciate them and their work ethics! my

Dave Emery

Greg was a great salesman.

Lisa Davis

Nice and courteous team of people. Enjoyed meeting Mr. Hutchinson. Tony did a great job in helping me complete my purchase. Highly recommend this dealership!

Beverly Sanders

Be prepared to sit and wait. I was there for my first free oil change for my recently purchased car. One family was there 5 hrs buying a car and Dad was getting impatient. Hutchenson Kia is always busy so that says something.

Kristal Hubbard

Thanks to Mr. GREG DANIELS I have a brand new Sorento! Thanks for being there for me and helping me out with all of my car problems! Y'all if you need a new Kia Mr. Daniel's is the guy to go to! He is hilarious, knowledgeable of craft and very professional! Thanks for everything Mr. Daniel's!

Summer Phillips

Great customer service by Megan, Becky and Patricia. Very pleased and will def be back! Beats driving all the way to Perry at Jeff Smith Kia. Much faster service thats for sure! Thanks Ladies for getting me in an out in no time.

Kalesi Mclendon

I have the salesman Ali he was the best we were only up there for a few hours and he met all my needs and made it quick and easy will def be returning and he will forever be my salesmen.

Michele Howard

Service Dept great. Always had good experience there. 5/29 went for an update on my Kia. I was always informed as I waited. Great experience.

R. Holloway

There was a computer glitch that allowed numerous people to sign up online for the same time. They apologize and stated it may take longer than usual to complete the vehicle service. They completed servicing the vehicle in a reason time even though they were over booked.

Cordell Willis

I would like to thank the whole team ! I just bought a 2020 Kia Telluride , The staff was very accommodating and professional . Told the salesman what I wanted and he delivered ! I recommend Hutchinson Kia of Macon , two states 7 Kia dealerships , the perfect vehicle . Give them a call today . Thanks , Maurice Maynard !

Summer Mcginnis

Greg and Doc gave us a FANTASTIC DEAL GO KIA!!!!

Shannon Maddox

The employees here are great. Always helpful and very welcoming. Fast and friendly service.

Brian Daniel

The car buying experience was a pleasure, the sales and finance department were friendly and eager to help. I have not needed the service department yet, so I hope they are as good as the sales department. I will definitely be returning to buy my next car.

Nick Mounts

I live out of state but wanted a new car. Was looking at doing a 2019 Forte, but wound up with a brand new 2020 Kia Soul. James Lander really worked with me and got me a great deal. Not a high pressure deal but got what I wanted for what I wanted to pay and got so much more than I asked for. I can't sing praises for this place!!!

Daniel Hall

I had a very positive experience at Hutchinson Kia. I felt like I was treated in a very friendly manner and made to feel at home. I would highly recommend the service of Mr. Alphonso Fletcher. I have been around many car salesman, but Mr. Fletcher gave the best service and experience by far. Definitely would recommend his service to anyone looking for a new or used vehicle.

Leslie Bean

Wonderful customer service. It still took a while for the oil change/tire rotation to be completed.

Maggie Mitchell

Told me the issue with my car was the radiator cap.. my cars now making the sound worse and they didn't even test drive it to see the issue.. made an appointment earlier that week told to be there Friday at 4 to see jay.. Jay was off so I saw katelyn. Told me to come back Wednesday. She was on the phone the whole time and something that was suppose to take 5 minutes took an hour when I only used my lunch break. Worst experience buying my car there, and the service their is horrible. I know people have bad days, but dang two times in a row I've gotten screwed there.

michael wilson

Stand your ground and you can get a good deal ...

Tara Combs

This was my first experience here and I will definitely return. The service clerk provided excellent customer service and my wait was not as long as I originally anticipated.

HEATHER WARREN

Tony is the bomb! ! We love our new ride! Best customer service in town!

Katrina Spooner

I’ve worked with Michael and his amazing team to purchase a total of three vehicles for The Arc Macon, along with regular maintenance visits. I’ve been extremely pleased with the smooth process and courteous staff members! If you’re in the market for a new or gently used vehicle or just need a reliable place for your maintenance needs, I’d definitely recommend the folks at Hutchinson Kia!

nekita salter

Hi everyone! I just want to say I came in on today and within an hour I have a new car. The sales team here is awesome! I want to say a special thanks to my awesome salesman Loyldell Chapman Jr for the exceptional and professional service he gave me!!! What took days at another dealership only took him an hour!

kdrianne linley

Maurice Maynard was my salesmen and he’s going to deliver what you ask for !!!! Thank you to Mr.Maurice and Hutchinson Kia for all their hard work and dedication !!!......

Katie Powell

Wow... calling to ask about inventory. A customer ready to buy and they did not have the car I was looking for. Asked for when it would be in and her response was "I have no idea" waited for her to say something else like, let me check.... nope nothing. Wouldn't buy there now even if they called tomorrow. Customer Service needs help.

Lisa Farlar

Alphonso Fletcher and Anthony Martin was so helpful and great personality they made me feel like family and i love my vechile

Jack

Bought a 2019 Kia Forte S today and was very pleased with the fast friendly knowledgeable service provided by the Hutchinson Kia staff. It was a pleasureable car buying experience. Would definitely return to buy again.

Sean Boyd

Great Dealership!

Maria Watson

Very nice staff. Very accommodating and very helpful

rick thomas

Was one of the fastest in and out I have done in all my years buying a car ! Thanks to the young salesman was (Loyldell Chapman Jr ) helped get what I wanted ! Very happy with my experience!

Alexis Garcia Ricard

They have cars on their website that are not available at the dealer.

Octavia Rouse

I was not searching for a new car today but I went on the lot and met a wonderful salesman Alphonso Fletcher I walked out with a wonderful deal and a full tank of gas!!!

daylon martin

Traditional car sales company. Wants you to drive in to haggle as opposed to giving you straight answer on price. Told them I was heading to Jeff smith from south on 75 and to give me a price to make me drive by jeff smith. They told me to get Jeff's price and call them, I did. Then they wanted me to fax them the price sheet. I sent a picture of the keys to vehicle I purchased.

Shelley Dunlap

The service department was efficient and courteous!

Daniel Smith

Checked their website and final sale price showed $36,710 which is above MSRP by about $2.5K but reasonable for a popular model. Talked to a nice sales rep when another "rep" jumped on the line unannounced and told me how the all in price was $42,700. Trying to hide an extra $3-4K in dealer markup. It's not the buyer's fault if you show the wrong price on your website, honor what you advertise! I understand that some models are popular and Kia didn't produce enough of them, but you are still making $2K over MSRP even with your advertised price.

Bobbi Overton

Normally I have a good feeling when I leave here. Today was an exception. I had a three o'clock appointment and when I came at 4pm to pick up my car it hadn't even been brought into the bay for work. I did drop it off at 11 so maybe if an appointment was cancelled they would be able to work my car in. Yes well that didn't happen. I hate to complain about a free service but they always wash my car before I pick it up. This time I was surprised to see it wasn't done. This is after they asked me if I wanted this service. I know they were busy but so was I and I expected the same service as always. Did I mention I scheduled the appointment a week in advance

Joel Aguilar

Waited over 4 hours on an oil change because they broke something, didn't even have the decency to tell me anything until I asked. Gave them a second chance, waited 12 days for a new rotor, no rental car or any type of discount.

Owen Samuelson

The best car buying experience I’ve ever had. The dealership did a great job working with me when negotiating the price. The salesperson, Tariq was very good to work with also!

Stacie Smith

The Kia Hutchison team did a amazing job for me and my family go Doc and Greg

jacki1998887

Great hospitality and great service.. Chuck and Doc put my daughter and her fiance in a nice ride... Thanks you guys

Glenn Smith

The guys took good care of me and my family!!!

Small Church Media

Alphonso was great! Highly recommend!

andrew ellard

I came to Hutchinson Kia to look around for a used car. They had a wonderful assortment of used cars at really good prices. Conor helped us find a very nice car. He was very professional and also very straight forward. I recommend if you’re looking for a car go to Hutchinson Kia and ask for Conor!

Business Hours of Hutchinson Kia of Macon in Georgia

SUNDAY
CLOSED
MONDAY
9AM–8PM
TUESDAY
9AM–8PM
WEDNESDAY
9AM–8PM
THURSDAY
9AM–8PM
FRIDAY
9AM–8PM
SATURDAY
9AM–8PM

PHONE & WEBPAGE

Hutchinson Kia of Macon en Georgia
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