Reviews of Sunset Kia of Venice (Car Concessionaire)

Glenn White

Worth the ride to pass up Fuccio in North Port. Arrange you own financing through your location bank.

Pamela Brieul

Wonderful and friendly

Denis Cain

Great experience!

MA

Good communication

Alan M Jones

They are good people there. They do good work.

Amanda Geiger

Cannot possibly say enough wonderful things about the staff here! I looked for a car that would fit my unique situation for several months, and every time I walked into this dealership they greeted me warmly, opened the door, and treated me like family. No matter the challenges and questions I had, they were there to help in every way they could. I found the perfect car and was able to get an incredible deal. Special shout out to Alex, Gary, Cory, and Ken... thank you SO very much!

Roger Williams

Amazing experience!

Howard B. Evans, Jr.

Very friendly people at this dealership. No high-pressure sales staff. Wife visited several other car dealers nearby, but we always came back to this one. She finally purchased a very slightly used 2018 Kia Soul Turbo with 18-inch wheels, sport-selectable automatic transmission, heavily tinted windows, fully reclining and heated leather seats and many other deluxe features from Sunset Kia. We love this car and the service provided by Sunset Kia, and we will definitely consider them again when it is time to buy another "new" slightly used car.

Thomas Freking

Had an excellent experience with Chase Blowers, no messing around. Got to a price fair to both very quickly. Worth a try. Kia has become very highly rated over the past 3-4 yrs according to JD Powers.

James A. Pless Sr.

I had a positive experience with the sales team. I just was not ready to make a deal.

Ronald Kilbride

Awesome thru out the whole establishment- They really treat you right there!

Jim Pless

Really nice. Super employees.

Megan Cat

Buyer be aware and don't bother with the expensive warranty it is useless!! Sales persons can miss inform you. Bought used Kia here in February 2017 with 69997 no on it. The warning light was on for the breaks when I took it for a test drive. I asked about it said I wouldn't buy it unless the problem is solved. So salesman tells me good news you get new brakes no extra charge....june 2018 when I have to replace ALL 4 rotars and 4 disc brakes I am told that they only sanded the rotars. The sales person miss informed me and that the sales people do not know what they do in the service department so to bad for me.....also my $3000 bumper to bumper warranty that I purchased at the dealership at the time of sale TOTALLY USELESS! So at 92000 I'm told this is normal wear and tear so the $3000, 3 year 36,000 mi warranty doesn't cover it.

amber abilo

Never again

mike pratty

My key FOB was not working on my 2 month old KIA. Service guy replaced a new battery, did not ask me, and said ok $8.22. I paid but came back after 10 minutes as this is something I can get at dollar store for well, $1! So told manager wanted a refund and he said they will reverse charges. Well just got my CC bill and guess what! Charge from KIA Venice FL for $8.22!!!! Just got off the phone with store MGR and told me to stop by as they need CC to reverse. Let's get this done.

Jay Babcock

I took my Kia back three times and they still have not fixed the problem. I also am not satisfied with the customer service that I was given. The staff was not as helpful as I had wanted them to be. No one even did a follow up call to ask if the repair was OK. Next time its Toyota.

Courtney Lambert

The entire staff at Sunset Kia of Venice is absolutely amazing. Bob Diaz, my sales person, accommodated every last request I threw his way. Kevin, the manager, was very hands on in helping to find the perfect Kia for me. The finance managers were very friendly as well. My experience at Sunset Kia of Venice was the rainbow at the end of my dreary storm of a car shopping experience! I'm actually already looking forward to visiting for my first maintenance appointment!

Patricia Campos

Awesome customer service

MELINDA LAW

I first came to Sunset Kia, after driving from Albuquerque, New Mexico to Venice Floridain my 2017 Sportage. When I arrived it was then due for an oil change and I asked them to 'give her the once over', to make sure everything was good. I was so pleased that it did not need anything but an oil change, and did NOT try to sell me air filters, oil filters or windshield wipers. JUST the oil change. 3 weeks ago when the weather got COLD here, I got up in the morning to run errands, and a yellow light went off on the panel of my car warning me that the tire pressure in my drivers side rear tire was low. I don't have a tire pressure gauge, and thought if I show up at a convienence store to fill my tires, that would be stupid, because I don't know what I am doing.. I just drove straight to SUNSET KIA, pulled up and apologized for not calling ahead, but my tire pressure was low. Immediately a man named Carl was called, he directed me over to the air filling area. He immediately looked at my panel in the car, checked the air pressure in all my tires, filled them telling me they were all low probably due to the dramatic drop in temperature, and sent me on my way. He would not accept a tip, I was not charged, so I brought them all donuts later as a thank you. I can't explain the sense of relief they gave me. These guys are great!

Bob Heggan

Great service department and friendly service.

Cindy Esselburn

Thank you Vinnie and all involved by making my trade a great experience! I went home with a big smile! Vinnie is an outstanding salesman with amazing customer service skills. I promise to recommend Vinnie and Sunset Kia to all my friends! Thanks again!

John Marshall Fee

After getting the run around here in Ft. Myers, we drove the hour north to Venice, and it was worth it! We saved over $11,000 over the offer we were getting down here, and everyone was wonderful. Walter and Cory were up front and honest and everything went very smooth.

Deb DeKoninck

Great customer service. First time at this dealership, their staff is awesome. Very happy with the service department.

Colleen Falk

I had a great experience buying my new Kia Forte last weekend. Kirk, Vinnie and Luis did an outstanding job helping me with the purchase. I am recommending them to family and friends. From the quality of the cars to the customer service, you can't go wrong at Sunset Kia of Venice.

wolfe zucker

I would recommend going online and looking up Kia dealerships for price and consumer recommendations. This is the second Kia dealership that is part of a network in Sarasota and Venice.. at both places I was brought in by appealing advertisements for low price car leases. In both places none of it was true. They admitted you must read the fine print. Fine print is not only unreadable but not very comprehensible. Despite what they say the truth is their prices were actually $10,000 more then the cheap base price deals they offered. I feel it is bait-and-switch advertising. They are operating in the letter of the law but it's only a quarter of an inch before you slide into the dark side. They claimed they did not offer car loans through the dealership but I would have to go to a a bank that would set my rates depending on my credit. 2 years ago the dealer in Sarasota kept me waiting 3 hours by running back and forth into his manager's office and returning with unrealistic offers. My advice, be cautious.

Lissa V. Young

They have very nice, methodical and thorough sales associates. Like all car sales showrooms, there are a ton of bored looking men, watching your every move, and like all formulaic sales forces, they engage in all of the tricks of the trade. Bottom line : Do your homework and negotiate with your eyes wide open, and they are willing to make a fair deal. Nice place to do business, I'd say.

michael rose

Good day to all Venice Florida. My name is Michael Rose United States Federal Fiduciary. In case you do not know, I work for the veterans association. USMC. I protect the elderly, and watch their finances. I wanted to share this story so that my fellow vets do not be taken advantage of. After all, It is my job to protect them, and their money. That being said, I walked into Kia to purchase a car, and was greeted by a man named Ralph Ramirez. I was trading a 2007 SHELBY GT500. I thought that the car was a little too small on the inside to transport people. In addition, the power was way too much. Ralph was the nastiest person I have come across. There was a point when he was flirting with a rep, and told my new sales person to beat It he was busy. Moreover, He advised that my car was only worth 18k with 30k miles on it. I was shaking because I just spent 28k on it. So, I drove it to the next dealer that I was personally familiar with, and received $28,000 to trade it. Please Venice people be careful when you deal with people like this. I handle many elderly financial accounts so that we as citizens are not taken advantage of. Yours most sincerely, Michael Rose USMC Federal Fiduciary

Lyle Horst

Really good staff! No pressure, just knowledgeable salespeople willing to answer questions and help you find what you're looking for.

Jason Glass

Attentive and friendly staff.

James West

Very helpful and knowledgable staff. Undergoing a remodel currently, but they are conducting business as usual!

Robert Smith

Needed brakes replaced while on break and they got it done quickly the day of. Would highly recommend for any service!!

Paul Ehrmann

Michael was very helpful and didn't try to sell service items not needed. I will be back next service.

Nikki F.

They are SUPER cool, and sweet people. After having a terrible experience purchasing my new car at "Fucillo" Port Charlotte, i decided (after reading great reviews about Sunset Kia Venice) to call them about a possible issue with my car and since they were so lovely on the phone i made an appt. with them to bring it in. They were welcoming and pleasent to work work with, all of them! They took their time and were so very patient, friendly and explanitory with me. I met everyone there and they gave me advice and phone #s for those who can help anytime about other things. I was SO please with my experience with those gentleman over there. Turns out, after deciding to give all my work to them the oil change their is 19 and change vs 42.50. What?? Thats quite the diference. I already feel like family and will recomend them to EVERYONE! I only wish i could have bought my car from them, however, im happy to do further car business with them. Thank you Sunset Kia Venice, Fl.

cathy radosti

Good service.The staff is pleasent.

Nancy Lavdis

My favorite dealership bought my last 2 cars there

Patricia Aakjer

Excellent Service..the nicest people work at KIA...love our Forte

Kayla Aakjer

My wife does not like buying a car at dealerships due to experiences years ago. However, we had a tremendous experience at Sunset Kia. My wife said it was the best car buying experience we ever had. Andy Washington made the sale of a Kia Forte5 easy and enjoyable. We got the car we wanted at a great price and walked out that day with the car with no hassle. I highly recommend this dealership and in particular Andy if you want an absolutely great experience.

Margaret Harvey

Great service for a dependable auto!

George Fashauer

I have to give a 5 Star Rating for my Entire Experience here.

Meredith McGirr

Sunset Kia of Venice has the best service department and staff in town. They are always smiling, courteous and patient! The service department as well as all of the individuals that take care of you before and after go above and beyond! Couldn't recommend them more!

Lynda Johnson

No pressure for a sell, all such sweet guys.

Dave Taylor

Tipical dealer.

Dennis Block

Had a great purchasing experience at Venice Sunset KIA and the follow up detailing service has been great, too.

Catherine Demling

I loved being treated with kindness, respect and knowledge of the cars I was interested in. My purchase of a Kia Soul was effortless, painless and prompt. A very nice and qualified group of people to work with. Down to earth and no hype.

Jeff Ellis

I was Chase's first client and his first sale. He performed quite well. I told him what I needed and what I was willing to pay. He found a '14 Sorento that was just what I was looking for. He went to see the manager who gave me a price I could live with. Chase was very friendly, courteous and more than willing to help find my new car. With more training and assistance to get him "up and running" I am sure Chase will turn out to be an asset to the company. My wife and I have bought 3 cars from this dealer. You have always been great to deal with. We will continue to use this dealership for whatever we need to keep out two Sportages running at top performance.

Lisa Peters

Jennifer was so thorough in explaining my new car and she made the process quick and as painless as purchasing a new car can be. I hate car shopping!

Rita Porvaznik

Great place and informative

Connie Jones

Andy Washington, 1 of many salesman, did a marvelous job yesterday. He worked with me and my roommate on getting me a new/used car. I was so thankful that with my friends help, I was able to get a new car. ☺

Ron Walls

Our new Sportage is the second car we have purchased here. Bob Dietrich has gone far beyond the norm both times to make sure we were satisfied and informed. The service department is great also. I most certainly recommend checking them out!!

Susan Brown

I have been with Sunset Kia since 2011 and have had a few different service reps. I have to say that my new rep - Nate is by far the best! I don’t “hate” having to come in for maintenance anymore!

Jenny Pizana

Friendly, non pushy and very helpful.

Joe Hunter

The service is great and friendly people.

Jerry Poston

Suzanne and I were primarily comparison shopping for a newer car than our 2011 Kia Optima which we bought new at another dealer. We never felt that the other dealer actually gave us any incentives to buy their car, so we weren't giving them too much consideration for this purchase. They had written us numerous e-mails, sent flyers, and letters trying to get us back, but first impressions are usually lasting ones. Andy Washington met us on the lot at Sunset as we were looking over their inventory of Kias since Suzanne was the one who drove the one we were considering trading, and had been very pleased with it. Without any high pressured sales pitch, Andy showed us everything that they had with the options we were looking for.....being very patient as we flip-flopped back and forth between the two we narrowed it down to. When the time came for putting it all down on paper, he was very thorough in explaining every entry to us as he did so. We know that car sales is very competitive and a lot of salesmen probably would have tried to push anything on us just to get the sale, but we never felt we were pressured during our buying experience with him. Honesty and thorough explanations and information are very much appreciated by the majority of the buying public in our opinion, and we feel that Andy did an exceptional job using them. We would also like to give kudos to Gary Beatty for doing the same thing as we completed the financing and closure. With kudos, as well, to Frank, in the shop for a couple of minor issues and explanations that we had with our new vehicle that he handled very professionally to our satisfaction. We are looking forward to any and all of our future dealings with Sunset being handled in the same manner as we have experienced thus far. Jerry & Suzanne

Bill Muench

Neat and clean waiting room & bathrooms. Service wait about an hour.

Timothy Kendrick

Outstanding customer service!! Always a pleasure to have Nate service our vehicles.

Focus Samiam

Had excellent experience here!

Wendy LeDoux

I have been a Sunset Kia customer for many years and would recommend them to all my friends and family. Bob Dietrich has been such a pleasure to buy a car from, always making sure I was sell informed and comfortable with my decision. If you are looking for the best customer service when buying a car, they can't be beat!

Victoriano Vidal

Great level of service. Honest and efficient.

Linda Killinger

Our salesrep, Chase Blowers, was fantastic. He was attentive and very knowledgeable about every aspect of the car and sales transaction. Worked diligently to provide us with the car we wanted at the best price. The manager and finance rep were efficient, knowledgeable and professional as well as personable. Prior to coming to Sunset Kia in Venice, visited a different Kia dealer in Northport and left without purchasing because of the lack of knowledge and proper sales skills by the management and sales staff. We then went directly to Sunset Kia in Venice and were very pleased with the professional, knowledgeble and attentive sales staff. We purchased a Telluride and are very pleased with the vehicle and the service we received.

Ashley Leitz

The people here are wonderful, they're friendly, and helpful and the cars are priced to sell! Even their Service side is amazing and friendly too. Free wifi and fresh baked cookies, I maybe ate too many lol

Terry Diase

The BEST car purchasing experience ever. The staff (Adam) was very professional. His trainee (Lisa) was so helpful. The finance team ( Gary & Corey) was so attentive to my needs. The maintenance team (Frank & Rich) is Outstanding. I have purchased 2 vehicles here and will probably buy more in the future. Job Well done Sunset Kia of Venice!

Kristyn L.

Their service department staff are extremely rude and incompetent. Before even going to the dealership, I called to make sure they had the exact brand tire I wanted, they said they did and thats what I ended up paying for but didnt get. Nate was laughing and making light out of the situation and "didnt know what to tell me" when I was explaining to him why I was upset. The person who I initially worked with is no longer employed there (wonder why, what a surprise) and there's nothing he can do for me. So with that being said, I will not be returning to this dealership because of their lack of customer service skills. If you don't care, at least pretend to. Its just something that's expected ANYWHERE when you're a consumer.

Don Arseneau

Outstanding!!! Dealing with Jennifer was a real pleasure, best experience I've ever had at a dealership. Out of all the dealerships I visited, she's the only one to follow up, by phone, to make a new offer. She would get 10 STARS if available. Don Arseneau

Richard Curt

Terrible service dept. 3 hours for an oil change and one new tire.

Rose And Rick Chadbourne

Engine lite came on several days after oil change. Made app't. Taken in as soon as we got there. Engine light resolved quickly.. Nate Conley was our contact person. Great rep for KIA. Quick response. Problem resolved. Comfortable waiting room. Everything A-OK. Thanks Nate & mechanics.

John Vallas

Very nice people..if you have a problem with your car...they take care of it !!

Cathy Rankin

Went in to buy a new car Shane was who I delt with . He was showing me 2018 Optima . Showed me one that was blocked in and I couldnt see inside said let me get it out for you to look at . Brought me inside to start paperwork and I kept saying can I see car he would say it’s getting cleaned then its backed up in detail then its off getting gas but they kept wanting me to finish deal on a car he didnt let me even sit in or test drive !! Also he did same thing with a 2017 Sorrento didnt let me even sit in it . It disappeared and was everywhere but where I the person buying it could get a look at it or checkout that it was made in Oct 2016 , I was buying in Oct 2017 and it sat on there lot for a yr and he wanted me to pay full price . I was also told it had Options on it that werent on it. I told Management this and they didnt seem to care.

Douglas G Goole

Out standing job. Could not do any more for me. What out of her way to make shore I know all about my new car and how thing work in it thank you. Doug G.

Merlin Schenk

Nate was fantastic to work with in service. Thanks for your help!

Norma Machado

This is my last visit to this service department. I made an 8:45 am appointment today for tires, alignment and oil change for my Kia. I arrived at 8:35 and at 12:21 pm, I am still waiting. They tell me it will be another 45 minutes.... this is not acceptable. Five hours of the day gone. And of course it’s lunch time with no one working on my car. Don’t hold your breath waiting for me to come back here.

Mike C

we went in and test drove a car. then sat down to talk about price and it was a good price. then the final paperwork came it was $3200 more then they told me. $3200 in fees are you kidding me. we walked away not ever signing a thing. 2 day later we got a call when are you picking up you car. they some how put the paperwork through with out me signature. stay away

William Horton

Easy to work with, professional, and the service department rocks. I bought a 2013 KIA Soul and liked it and found the service dept always helpful and great so when I wanted a NEW bigger auto I came back and they won me over two other brands (Honda Ford) and one other KIA dealer, great price and Joe was there for nay questions, even the ones I did not ask. I highly recommend them, it feels more like a Lexus or Mercedes dealership than a KIA I will be back when the sports car comes out : ) Will Horton, Psy.D. CAC

luke boehm

Zach in service did an amazing job getting my father's Optima fixed and back on the road. I work at another Kia dealership in Indiana and while my dad was on vacation in Venice his Optima had an issue. Zach was amazing at getting my dad in the same day and getting his car fixed in a timely matter. I would recommend anyone that is having issues to Zach at Sunset Kia of Venice.

SANDRA JAMES

Bob D. Was wonderful!! My car buying experience was great... that is new for me!

LpX Papini

Good place to spend your day

Pete Batcheller

Bought our Kia Soul, '16, love it. SatisriSa with sales and service.

David Haydon

We used TrueCar to complete an internet search for the vehicle we were interested in, SXL - White exterior, ivory leather seats. Within 12 hours we received an email from Kristina inviting us to the dealership in Venice and to schedule a test drive. We exchanged several emails with Kristina who was responsive, knowledgeable, courteous and within several days advised that the exact vehicle we were looking for would be at the dealership the next day. We scheduled an appointment and upon arrival Kristina introduced us to Shane Eagan, a Sales Consultant. Shane was equally as courteous, friendly and an expert on the Sorento's features and options. We completed our test drive, questions / answers and moved to the business end of the transaction. Throughout the process, Shane was patient, addressed our requests and made what I believe was a fair deal. We met Luis Blanes, Business Manager, and Luis carefully explained our warranty options and financial options and was efficient in process the paperwork and completing the transaction. So far, our experience with Sunset KIA has been exceptional and do not hesitate to provide a great recommendation. Several other KIA dealers responded to the TrueCar web search but were not as straightforward in their response to our specific vehicle request, nor were they as prompt with their followups.

Andrew Rose

This dealership is the opitomy of customer service. They treat you like royalty and they genuinely care about your vehicle and your experience at their dealership. I would highly recommend them to anyone.

Lisa Makowski

Terrible experience and I didn’t even go into this dealership. They won’t let you speak to an actual sales person, unless you demand it. Disappointed they wouldn’t honor an ad on the sunset website. No wonder they have a large selection of cars, they have terrible customer service. I recommend going to sunset Sarasota, they are wonderful there.

THERESA LAIACONA

MY EXPERIENCE WITH SUNSET KIA (ALTHOUGH IT BEGAN WITH "INCORRECT" INFORMATION FROM SALES REP); TURNED OUT TO BE "THE BEST THING THAT HAS HAPPENED TO ME" SINCE I ARRIVED IN FLORIDA!! GARY, THE SALES MANAGER; COREY, THE FINANCE MAN; AND OF COURSE BOB; WHOSE TITLE I AM UNSURE OF; DID "EVERYTHING THEY POSSIBLE COULD" TO MAKE SURE I WALKED OUT OF THERE "MORE THAN A HAPPY CUSTOMER"!! DEFINITELY THE "BEST DEALERSHIP" I HAVE EVER HAD THE "PLEASURE" OF DOING BUSINESS WITH!! TO MY SUPRISE; THEY EVEN PUT A "RED BOW" ON THE "KIA OPTIMA XL" (THAT GARY (SALES MGR) WENT "OUT OF HIS WAY" TO GET ME INTO!! GREAT DEALERSHIP; GREAT BUSINESS MEN!!

Charles E. Terry

Great Dealership really no pressure or pushy sales staff I went to get one truck and in less than a minute Krmit is his name very nice guy gave me 4 options. if I liked any of them it was mine if not no biggie. From my first phone call so helpful and friendly if you NEED A CAR TRUCK GO TO SUNSET KIA. so now I wonder he,'ll give me 500 off

Samantha Caballero

Great customer service but my car wasn't fixed as was said twice. We won't go back.

Denise Boissy

Went in for a recall...they "inspected" and said it was fine...have zero confidence in sunset kia. They then told us our 2015 kia, bought with 17 miles on it, needs new tires....the car has 21,000.....the tires didn't even last . We will get our tires elsewhere. I will buy another kia, but, not at sunset kia...I was told there were not to be trusted. All they kept saying was sign and initial, everytime I asked a question, just sign and initial...I was asked to do their survey and I told the cashier "you don't want me to do this survey".. she never asked what was wrong....kia is a good car, kia sunset NOT a good dealer.

Patrick Kenney

Great service, friendly staff!

Susie Kletschka

We worked with David and Ralph (Sales Manager). They were so delightful to work with. We had so much fun with them and found them to be honest, caring and supportive with what we were doing for a surprise car purchase for a friend. When we brought our friend back to surprise her, they had a big red bow on the car. Everyone in the dealership was clapping and singing. Outstanding experience all the way around. Thanks so much David and Ralph.

Wanda Bontjes

Very helpful nice courtesy fast

D d

Had such a great experience here last Monday. They were such a friendly staff and a very nice showroom. I absolutely recommend this place, you won't regret it.

Raymond Ryan

It was an absolute pleasure to deal with the sales and service groups at Sunset Kia in Venice Fl. We inquired about a new vehicle, was assigned a sales person (Andy) and in a few hours drove the vehicle home. The entire staff was very helpful, explained, in detail, the entire process and the particulars of the vehicle we were buying. I would highly recommend Sunset Kia to anyone interested in buying a Kia.

Penny Keen

great experience every time I visit. just had a oil light come on. drove 15 miles to get there they were super. knowing how up set this made me. took care of assuring all will be taken care of. Matt very kind. Richard always there to aid

Thaddeus Casserly

They were courteous and timely.

Mike Marquez

Excellent service, Andy was very thorough and we went and checked every feature of the car, to make sure we were getting our money's worth. You don't find honest sales men like this anymore. Gary was fantastic to find us the best financing options possible, and matched the price we were promised. And Cory stepped up the extra mile to stay with us late and let us drive away very happy on our 2016 Sorento. Check these guys out, do YOUR homework on the vehicle your purchasing, and Andy, Gary and Cory, will help you close the deal. Very satisfied.

Jeff Peabody

Excellent service and care from them! Made the purchase easy, and quick! Joe met every need and answered every question. I would definitely deal with them in the future when my wife and I go for our next car. I would tell anybody to go to Kia Sunset of Venice first before anyone else.

Polina Conklin

Wow! Where do I begin, this was a complete waste of our time. We stopped by the dealership by chance; found a car we liked and took it for a test drive. At the end of the drive we asked what the price of the car was, after we were told we decided to come back at a later date and discuss numbers. Before leaving we were assured that the dealership would work with us and come down on the price of the car. The following day my husband and I went to the dealership, we ended up working with a salesmen named Vinnie, big mistake this guy was extremely rude. The car we were looking at was used; regardless of that they refused to take a dime off of the price and after refusing 3 times kept getting bombarded with their financing options even though we made it clear we wanted to finance through Navy Federal. If you want to be disrespected, taken for a fool, and expect to pay the exact price the dealership has set on the vehicle this is the place to be. If you want good customer service with a friendly staff that is willing to work with you, I urge you please DO NOT WASTE YOUR TIME with this dealer. By the way, Vinnie bragged about how he worked at HONDA for 3 weeks prior to working at Kia, due to "his own reasons", in this tough economy people think twice before spending 3 weeks at work and leaving. Honda probably had the sense to let him go before too many complaints were made. The guys attitude was very disrespectful aggressive, and illusive. He tried to throw multiple lies at us as facts about the car, and was shocked once he found out we had done our homework.

Mike R

The best Kia dealer experience in SW Florida to date. They don't try to over sell you on anything. Service is incredible. Hand washing cars instead of the usual scuff n buff that most other dealers have. I highly recommend Sunset Kia.

ragtop wes

A quality new car purchase experience. Very satisfying.

Florida Coast Alongs Florida Coast Alongs

Purchased 2017 Sorento and paid cash promised a title would come for the car, waited 30 days NO TITLE. No Follow up on sale just take the money and run. Then told ,you go to DMV and get one

John Stickelmaier

Had bought my soul from Venice . Because of The benefits of my oil changes I got free tire patch. So I go try to use it and they tell me they have done away with it. Thought they would have notified me . So I am from North Port so I will now go to Hughes place after supporting Venice all these years. See take a little thing like free tire fix and lose a customer.

Katie Hawkins

Nice staff

Francisco Williams

The best Dealer in Venice with a super service department 5 stars to Frank service attendant.

Linda Goodwin

I appreciate the nice people there.

Robert Manning

Put service every friendly will get my oil changed here reasonable priced

Charles Norberg

Excellant service as always. The service dept. was friendly and prompt. I highly recommend Sunset KIA of Venice.

Allen Media, Inc.

Kermit (not the frog) but my salesperson was excellent! I recommend him 110%!

Teresa Malcott

Lots and lots of paper work. Over all great place to deal with. Not quite 5 stars for one certain reason, but not enough to stop us from buying a car.

shane coffey

I had the greatest experience over the last few days with Sunset Kia in Venice fl. My wife and I were greeted by Alan. He is a very knowledgeable and genuinely seemed interested in showing me only the models that suited my needs, instead of showing me models the dealership might have the most interest in selling. Alan is a good sales person and I highly recommend him. Once we found the car we wanted the sales manager Ralph stepped in to get all of the figures right. It seemed once again he went over and above to not only get us the right deal but to make sure we were happy and comfortable in the process. Twenty four hours after we took delivery Ralph calls to follow up and make sure that everything was going well and to see if we needed anything. I highly recommend anyone in the market for a new or used vehicle stop by Sunset Kia in Venice . I am sure Alan and Ralph will take good care of you. Thanks

anashton

Awesome place. Really kind and understanding. Got me into my new 2014 optima. You have to ask for Joe Mazzola when you go in.

Dawn A

Quick and painless — the dealership made the process easy! We stopped in Sunset Kia as it was local to us after looking online and finding deals that after investigating were too good to be true. We almost drove an hour away because the prices looked so good but please do your homework. Sometimes things aren't as they seem. We went in to look without any intention on purchasing immediately. Chase Blowers met us at the door and was cheerful and pleasant. We told Chase our price range and what were were looking for in a vehicle. Chase was extremely helpful and showed us what they had in stock without any high pressure sales tactics. I told him I wanted to go home and think about it as we just started looking. The next day the manager, Gary, called me to let me know of some other vehicles in my price range listed on their website and that if I had any questions to not hesitate to ask. He told me he did not want to lose a sale over a few dollars. That made me feel comfortable knowing that they cared enough to try and make it work for you. We went in a few days later and test drove a few cars. We fell in love with a car out of our price range but Sunset Kia made it happen!!! Final price was exactly as negotiated (no last-minute surprises). Between Gary, the Manager, Chase, our salesman, Todd, Manager of the Used Car Division and Corey who did our financing, the entire process was swift and painless. No 4 to 6 hours were spent in a dealership. We left them with all our information and all we had to do was show up the next day, Sign and Drive!!! Everyone in that facility was amazing and genuine. I would highly recommend checking out Sunset Kia for your next vehicle! We love our new to us 2016 Kia Sorento :-)

Theresa Cavaliere

Last week my husband and I were in search of a new minivan to replace ours. I was rear-ended by an uninsured vehicle while sitting at a red light and being that our van was paid off and 8 years old we did not have full coverage. The damage to our van was extensive and needed to be repaired. After getting an estimate my husband and I decided that the best thing was to replace in it instead of putting so much money into fixing it. We spent a day and a half going to different car lots from Ft. Myers to Venice. When we got to Sunset Kia we were greeted by Andy Washington. Andy was very nice and was very knowledgeable. We decided to check out another van at a Kia dealer in Ft. Myers. The gentleman there was...Well let's just say Andy was a much better salesman and was more knowledge. We ended up going back to Sunset Kia to try and make a deal on the used minivan there. Andy, Ralph, and Louis worked with us and we ended up with a beautiful, clean used minivan that we happy with.

Lisa Schwenk

Service work scheduled was done on time

Louise Lima

After a referral from a friend and friendly emails from Kristina in business development, my husband and I went to Sunset Kia of Venice and the first thing we noticed driving up was that the wasn't any sales representatives stalking out the entrance driveway as we have noticed from other competitors lately. We walked in and was greeted by Nathan Curtner who treated us to phenomenal service. He always treated us like were important and was striving to answer any and all questions we had. We ended up choosing a 2017 Sorento and Nathan made sure we were comfortable with everything about the car before driving off and ensured us that if we have any future questions that we could reach out to him. I would highly recommend anyone looking for a car to look to further than Sunset Kia of Venice!

Karen Lassen

I did a lot of research on different vehicles and made the decision to choose a Kia Rio hatchback. I initially spoke with Jessica and told her what I wanted in the car and she began the search. I received a call from Ralph, and after confirming the interior color I preferred, the search was on. There were "2" in the state of Florida, and they had one delivered to the dealership. When my husband and I arrived at the dealership my car was waiting out front. I was met by Jessica (it was a pleasure meeting the person who initiated the customer service by phone) who introduced me to Sara who was very personable, knowledgeable and made the whole process smoother than I anticipated. From there it was a process that was professional, informative and very friendly. They were very accommodating with our traveling situation, and kept their promise, having my car prepped and ready the next day . We received a price that we were comfortable with thanks to Louis, and my husband appreciated the great coffee and cookies! I will be happy to recommend the great customer service I received on my purchase. I love the car :-). Thanks again Sara, you're the bomb!!

Rich Gierulski

I have always been treated like I was important. Service has been great as has the personnel. I highly recommend Sunset KIA of Venice

cass iron

I want say i had a great time at this dealership, and bring special attention to the salesman bob. Bob is a great guy and a honest guy, he will give you a real opinion, not just sell you anything. If you go ask for Bob i believe he will treat you right even with poor credit. At the end of the day i did not buy my car from them due to being new to credit, which is why i didn't give a full five star. But I will be returning, as even when I pulled out of the deal I was still treated well and suffered no change in attitude like other dealerships.

Ed Williams

Great sale people, no pressure. They let you make up your own mind, great place to buy a car

Crosby Gest

Love it. Friendly and helped with my needs.

Peg Harvey

Great cars and fabulous service!

Jodie Riddle

Their service department is top notch.

Bill Ritchie

Jennifer was awesome! She was so knowledgeable about the Soul and took the time to answer all our questions. We didn't feel pressured or rushed to make a decision. Will definitely recommend her to any one interested in a KIA. Of course, Cory was great explaining the lease procedure to us. He made the process easy and painless.