Here you will be able to see the opinions of real people who know the products and services of Porsche Orlando (Car Concessionaire) in the state of Florida.
Nowadays this firm gets a rating of 4.6 stars over 5 and that rating has been calculated on 499 reviews.
You must have seen that it reaches an opinions average is almost the best one, and it is based on a very large number of reviews, so we can say that the score is quite accurate. If many people have bothered to rate when they are happy, is that it works.
As you know, we do not usually bother to set opinions when these are positive and we usually do it only if we have had a problem or incidence...
This Car Concessionaire is classified in the category of Porsche dealer.
Really enjoyed my first shopping experience at Porsche. Teddy was a pleasure to work with and I know we will find my perfect car. Update. Just had Service done and my service adviser Jeff did a fantastic job!! They went above and beyond to make sure my car was in tip top shape!
What an amazing dealership!!! So great to work with! I absolutely love and would recommend ANYONE to go here!!! Loving my new ride!!! Emilio is such an amazing person!!!
Justice is professional and knowledgeable. Love my 911.
The check engine came on last week while I was detailing the vehicle. Porsche of Orlando service was able to get me a quick appointment & serviced the vehicle in in less time than it took me to drive there & back from home. Great, kind & courteous service. Fortunately only the PCM needed to be reset because I let the vehicle sit too long without driving it. I recommend getting a battery tender if you don't drive your Porsche frequently enough to keep the battery charged up.
This staff at this dealership is knowledgeable, courteous, and professional. We enjoyed working with our sales associate, Dylan Pickard. He did an excellent job of helping us with our purchase. We would highly recommend Dylan, and Porsche of Orlando.
Great experience test driving and then ultimately buying my 2019 cayenne from Alan Trepnier. It was a no-pressure situation and much different from any other car dealer including other high end dealers that I’ve worked with. I highly recommend here.
Been in the market for a Porsche for a while, finally found it a Porsche of Orlando. My entire experience has been top notch! John Price was our sales ambassador, who is very knowledgeable. He took the time to cover all the options on the car. He went above and beyond to answer any questions and concerns that we had. He knows the product and the brand period. We will purchase our next Porsche from John. Right-On!
Porsche of Orlando always provides a courteous and professional service. I've used their service department for the last 5 years, and the few vehicle that I've encountered issues are always corrected in a very timely manner. Chad Zarnow, and all the service staff are great people to deal with, making customer experience an excellent one. I strongly recommend getting your Porsche serviced at the dealership even if it is "out of warranty", it will keep it running for a long time!
Buying my new vehicle at Porsche of Orlando was actually a pleasurable experience. The team there was professional and knowledgeable and respected my time and my budget. I worked with Colin. He was excellent. He worked a deal with me without all that endless haggling that comes with a new car purchase, all the while being very response to my text messages when I was reaching out to him with any and all questions. He really went above and beyond and helped me cpmplete most of the process before I even arrived at the dealership to ensure the purchase process went as quickly as possible. He also gave me a lengthy tutorial about the car after purchase so I knew how to operate it properly and after leaving the dealership he responded to multiple questions I had via text over the next few days. He even helped me again with more tutorials when I brought the car in for a cleaning and had a few additional queestions about some detailed technology that was beyond my scope. The dealership is clean and calm and has a well equipped waiting area as well. I also love that they will hand clean your car once a week for you on a first come first serve basis if you bring your vehicle to them. They are just as passionate as never bringing my beautiful Porsche through a carwash as I am! I would definitely recommend Porsche of Orlando! Ask for Colin..you wont be disappointed!
I'm very satisfied with my Porsche Cayenne. Dealership showroom is awesome, the staff are very friendly and John Price is excellent, knowledgeable and easy to work with. I would definitely 100% recommend Porsche of Orlando.
Was a smooth experience with knowledgeable, courteous and professional staff at Porsche of Orlando. Was working with Drew for over 4 months to find a suitable Cayenne and finally when I found one, it was his weekly day off but made sure Teddy who was in on Sunday took care of me. The trade of my previous vehicle went about smoothly and I was out of their door in under 3 hours. I have had my share of buying various vehicles over the last 2 decades but this was the best experience I have had by far. Kudos to the team at Porsche of Orlando!!
Good experience, and Colin was terrific.
When I arrived for the appointment, someone immediately met me at the car, collected my information, and directed me to the waiting room. The waiting room is clean; and it is provisioned with snacks, beverages, and good Wi-Fi service. Tomas, my advisor, returned in about 20 minutes with an estimate, which seemed fair considering the amount of work required. The work was completed on schedule. Several additional parts needed to be ordered, but they arrived within days. This was possibly my best overall experience with automobile service.
Have gone in for service for my Panamera a few times here. Have mostly dealt with Chad who has been nothing short of fantastic & always quick to respond. He properly deserves his move to management. This past time I dealt with Jeff as my adviser. He too provided awesome customer service. There was a misunderstanding in the extended warranty purchased, but these too guys and the dealership worked everything out to our complete satisfaction!! This is a very honest dealership who stand behind their product and have exceptional employees to deliver it!!
This was the first time I ever bought a vehicle site unseen and the team at Porsche if Orlando far exceeded my expectations! They put my mind at ease right from day one. Colin Wallace went the extra mile to make sure everything was perfect with the vehicle, sent pictures and videos. Could not ask for better service over 1200 miles away! Thanks again!!
We recently purchased a 911 from Porsche of Orlando. Our experience at the dealership was absolutely fantastic. Our sales rep Colin was very helpful with information about the cars we test drove. He gave us our space to talk about the vehicles after driving them and did not try to push us into any particular car. I would recommend Porsche of Orlando to anybody looking for a new Porsche.
Very professional crew. Everyone is friendly and helpful. Car was ready on the time they said. Cleaned the car and was ready to go!
Emilio at Porsche of Orlando (AutoNation) was very pleasant to work with. He was attentive to my desires to find the right Porsche for me. The 2015 Porsche GT3 in Sapphire Blue was in immaculate condition and had all the options I wanted and more! The communications and transaction was very quick and smooth. Highly recommended and I would buy again from Porsche of Orlando.
To find professional and a seemingly educated staff is a welcomed environment to do business. Anyone I came in contact with was engaging just enough & not beyond limits. The courtesy displayed was outstanding. The attentiveness was carried out in the most professional manner. The fact that the Dealership will carry other preowned cars meeting their expectation met my expectation. Alan Trepanier was polished, polite, experienced and took pride in working for Porsche to assist me and sell me a car. Lorraine was exuberant and pleasant to greet customers as I entered through the doors to feel welcomed. I would recommend anyone with selective taste to explore Porsche Orlando.
Just purchased a 911 C4S from Teddy Lawrence. The car buying process is known to be the biggest headache. Teddy made the experience easy and painless. Most of the process was done by text message and email. The whole process at the dealer took less than 30 mins. Exactly what you would expect when buying a Porsche. Thanks Teddy.
The best experience from any dealership
Amazing customer service
Very happy customer! I've been searching for a vehicle for a long time. Found a great car at a great price. Customer service was excellent. Would highly recommend buying from this dealership. Thank you!
When approaching the purchase of my first Porsche, I initially entered the showroom with very high standards. I'm pleased to say that from start to finish, those expectations were surpassed. My salesperson, Emilio, made sure this was the best experience I've ever had with a car. Because of him, what was previously a process I cringed at, buying a car ended up actually being enjoyable! Ask for Emilio by name if you're in the market for the ultimate drivers car and want a similarly amazing experience!
We ordered a MY19 Cayenne Turbo from this dealership recently. We originally contacted and dealt with Dan by phone and then met with him to place the factory order. He was helpful and went over everything we needed to know. The vehicle arrived a little sooner than expected which was OK. Dan's replacement was Colin who communicated with us professionally and did the handover. He too was helpful and took the time necessary to explain the essentials and then a courtesy follow up afterwards. Overall it was a pleasant experience dealing with Porsche Orlando (part of the AutoNation family) and the no hard sell approach makes buyers feel more comfortable. Getting a good deal also helps! We would we would use them again and recommend this dealership to others.
I purchased a car with Andreas last week, and he was awesome. I highly recommend him. He was very patient with me making up a decision on the car I purchased. The manager there Mr. David Stone is also great he made everything so pleasant. Thanks Andreas!
I always dread going car shopping except if it is at Porsche Of Orlando. This is the definition of no haggling, low pressure. MR. Emilio Cortes is the best at what he does. He always has an answer for every question. He is the kind of sales person that makes you feel like he is working for you and not the dealer. Also MR. Andrew Parkinson, the general manager, such a gentleman. No doubt in my mind I will be back here for my next car. R. Montalvo
Service was great and the atmosphere in the service lobby is good. I seriously suggest the staff there consider a side activity such as a reality TV show or stand up comedy. The bill for the oil change was higher than what I'm used to on my other cars, but the service, humor and vibe was impeccable. I'd rather come back here for the next oil change as well. Perhaps bring a film crew with me as well..... Thanks Jamie!
This was the complete opposite of what you envision a car buying experience to be like, in a great way. Typically it is painful to walk into a dealership and negotiate a sale, but here it was truly painless. I had an idea of what I wanted, but my salesman Andreas really helped define which Cayman is best for me and help pick the options. He actually knew everything about the car, which in itself is a miracle at a dealership these days. He let me drive whatever I needed to really understand what Porsche is about and experience where the heritage lies with the cars. It was a fun and relaxing experience to order the car. After that it was time to wait as the car was produced, shipped, trucked, and finally ready. Andreas kept me up to date and answered my hundreds of questions without hesitation ever. When the car arrived I had strict instructions on what to do and not do, and everything was done exactly as I had asked. He spent a good deal of time explaining every feature and was not rushed at all. Andreas as super efficient by obtaining tag, license, insurance, and all other details before I arrived to pick up the car. At the finance office everything was ready to go and all paperwork was correct when I arrived and it was not high pressure to purchase the extras which I appreciated. At the end of the day now that I get to drive the car, Andreas was right about the options selected and it puts a smile on my face every single time I drive my Cayman. My experience at Porsche of Orlando was honestly perfect and I could not ask for anything else. Great job, you have won a customer for life!
A great dealership with great knowledgeable staff and an amazing selection of cars, optioned well. Even through you may commit to more than planned; you leave feeling positive, not wrung through the sales mill (although that's what happened:)) and look forward to the next time some years down the road. Love the loaner car feature, makes so much sense when service is required. A bit like immigration welcoming you home, upon the deal you are welcomed to the family. Funny. I will repeat in a few years.
great service department
Great experience with John Price, David and Robert. Everyone at dealership was exceptional!!
Appreciate professional, accurate and kind attitude of all team! Fast and reliable response! John Price is a great dealer! It was a pleasure to make business with you guys. Alex
Well done excellent service !
Every part of the scheduled service was done well. Just the Porsche parts prices I keep getting surprised by.
Service department is excellent. Bruce and James are exceptional.
Thank you to Teddy Lawrence for masterfully orchestrating a painless car-buying experience. Teddy is knowledgeable and toggled through several screens of data and found an amazing solution to what I was looking for and I drove away in my dream car. He's very conversational and I never felt like I "was being sold." Thanks to Teddy and the whole Porsche Orlando team for an A+ experience.
My wife and I really loved the excellent of the sales staff at Porsche of Orlando. We were greeted professionally and not judged based on your appearance, not pretentious thankfully (I don't feel it necessary to overdress to impress a salesman just to buy a car). Our salesman is Emilio Cortes who is probably the best sales person I've ever had the pleasure of dealing with. Emilio made us feel welcome and spent all the time with us that we needed. He acted as if there wasn't anything more important than taking care of us. Heck, we sat for a while talking about our families and even watches (he's a watch geek too). The dealer had an excellent selection of new and used vehicles. And Emilio has excellent knowledge of all the products there and in the Porsche lineup, told us about driving these vehicles at the Porsche track in Atlanta. He is also able to tell you how competitive vehicles compare from side-by-side testing he's participated in. William the finance manager demonstrated the same care and focus on us as he walked us through all the financing as well as aftercare options. Thank you all!
Very pleasant purchasing experience. So far, really like this dealership.
Great hot dog at Chubbys
Service was good until after sale,would not use this dealer again
I had the worst experience buying my Macan ever at any dealership. I was willing to wait for new car to be built in Germany for almost six months. When it finally arrived I got hit with paying $3,578 sales tax instead of $864 since I traded in my Benz AMG. Sales Manager David Stone and Internet Sales Manager Justice Milsom told me they did not realize in order to keep full benefits of sales tax, trade-in and new vehicle sale had to be a single transaction and not two transactions deal as it was in my case. So much for guidance and advice from sales team! Also during this six months ordeal whenever I needed any type of an assistance via an email or phone call I got just ignorance in return. Customer service was next to zero!
All work done as expected, on time. David Beaulieu, Service advisor, was great keeping me updated
I purchased my car and am very pleased with the entire staff. My sales person Teddy Lawrence was excellent and never prejudged me as customer. He took his time and explained all the features to me. He made my wife and I very comfortable and confident in our decision to move forward with our purchase. Financing staff was also equally professional. High recommend this dealership!
My friend works for AutoNation Inc and set me up with the dealership! I believe that I would have still got treated fairly and kindly even if he didn’t reach out. They had the vehicle that I was interested in pulled up front for my arrival and even entertained as I looked at some other vehicles on the lot. From test drive to getting the keys was about 2 hours or less, great considering I had a 90 minute drive ahead of me. They made the trade in process simple and painless, even change my plate regristration on site. They were great! Thank you!
Great crew. Went to introduce my mum to Porsche, we got some proper seat time to get a feel for the cars. Thank you, Justice !
Great overall experience! Emilio was my salesman. He helped me build my beautiful Macan. He had to explain, more than once, the many questions I had pertaining to features and options. Emilio made it fun and put me at ease from the start. The car arrived earlier than expected and the closing experience exceeded my expectations. Thank you all.
Excellent service and follow up after the sale. Teddy was enjoyable to work with and went above and beyond expectation even after the sale was completed.
salesman Teddy was very professional and knowledgeable!
Classy, non-pushy sales team. They were interested in finding the right car for me instead of just making a sale. Finance department was equally caring towards the facts of lending.
I was looking forward to owning a new car but not looking forward to the process of buying. Not only did I purchase a really fun car, I had an exceptional purchasing experience. My "brand ambassador" (sales person) ticked all the boxes: No-PRESSURE, didn't feel rushed; trustworthy; great listening skills; process was EFFICIENT; quick and clear communication (texts, email, in-person without overdoing it); no last minute surprises; very professional and polite; attentive; went above & beyond; VALUED my time. I was looking at other brands but after my experience with Porsche sales, there was no question I was going to purchase from them. My sales person (deservedly called brand ambassador) was AUTHENTIC, and passionate about the brand and giving me the best sales experience possible. There is no doubt the product sells itself but having the first class sales with it, puts the brand in another class for me. Well done Porsche and thank you Andreas - you are a credit to your brand!
David and his service team had gone above and beyond to help me fix my car. I m highly recommend Porsche of Orlando! Ellie
Some nice machines! A little out of my price range.
I have purchased a lot of cars and motorcycles all over the country, and the most recent one was at Porsche of Orlando. Justice and team at Porsche of Orlando changed my vehicle buying experience completely, the best so far! The car was ready when we arrived, parked in a carpeted delivery room, felt very special. The car was exactly as described on the website and phone, if not better. Paperwork was accurate, efficient and very quick. After I completed purchase and got the keys, Justice even wiped the car down one more time to keep it "new". I am impressed by the way they do business, every dealership can learn something from them. Everyone was very nice, welcoming and made my purchase very memorable. Thank you!
Great service and friendly staff.
Great dealership. Wanted to drive the Panamera model. Justin the sales guy was friendly and efficient. Quite helpful in explaining and answering all of our questions. The car was quite good. I appreciated the fact that the salesman was not pushy at all. A+
Very friendly staff, who tries very hard to make everything as easy as possible.
I wanted to trade my car here with Porsche they gave me the around 29000$ trade value and said car could go down 15000$ even if only has been 2 days. but I got the carfax at the other place they gave me a 37000$. If you wanna trade car here please check your car value at the other place first and bring the certificate and set a trade.
Outstanding people! It is rare when courtesy and professionalism come together, as they do here. Porsche Orlando provided me with excellent service.
Great service team!
Just purchased a new Boxster from Porsche Orlando and it was the smoothest transaction I ever had. Few emails back and forth some information exchange deal was done. Picked it up this morning Justice had it all clean and ready to go. A few signatures and I was out the door in less than an hour which included a fuel fill up and a short feature review.
MARGE NEVIN I have a 2000 Boxster S that I bought new from this dealership. Every service has been done at this dealership and although sometimes more expensive than average I have been satisfied. Over the Christmas Holiday my husband bought and installed a new battery in my car. After that my car wouldn't start. I read that it had to do with the alarm system. I tried the sequence to turn off the system but it didn't work. So I called the service department and asked if someone could walk me through the process to make sure I was doing it correctly. I was told that it would have to be brought to the shop and the minimum cost would be $170.00. I said I would have to have it towed and again was told it had to come to the shop to be recalibrated. The cost to have the car towed was going to be $120.00 which now would make my cost almost $300.00. I had no recourse. Then my husband watched a YouTube and followed the instructions and my car started right up. After 20 years of dedication to this dealership I was very sad that no one would even try to help me.
John was fantastic from start to finish. I've never had a more smooth car buying process. I flew in from Tennessee and was in and out of the dealership under an hour. I couldn't be any happier with the car or the service there.
Found exactly what I wanted, and the staff could not have been more helpful or professional. I appreciated their knowledge of knowing their cars.
This is the 4th car we have bought from Porsche of Orlando. The entire team of sales, service and admin are above and beyond excellence. If you have a choice (and you always do), go and enjoy the experience of acquiring a car from them. I know we won’t go anywhere else. :) :)
very nice, helpful and professional treatment. This is a place I would recommend. Roger
The work was done thoroughly and promptly. My service adviser was courteous and attentive. I have no complaints other than I wish Porsches were cheaper to service, but I guess you get what you pay for. Modern cars are so complex and computerized that I don't think it is wise to risk servicing a Porsche at a bog standard third party garage.
Extremely smooth & painless experience. I stopped by to inquire about a gently used vehicle on the lot & ended up going inside to speak with Colin. After a test drive & some easy paperwork, I was walking out with a new car. From the sales experience to the financing paperwork, it was very laid back & non-threatening. I would easily recommend Porsche Orlando to anyone wanting to stop by for either one of their great pre-owned vehicles or to test drive the best sports car in the world. I know I'm coming back once I get bored with my current drive, which may be a few years away.
The experience was exceptional. Dan Drew was very professional in a low key "Ambassadorial" approach. He personally delivered the car to our home and gave a thorough explanation of the car's features. My wife and I felt very comfortable with him and recommend him to others looking for a Porsche.
Great service from the service department, even for a very particular Porsche owner! Ask for William in service when you need service on your performance machine from Stuttgart!
This dealership treats you with respect and is no way pushy or arrogant. The staff is very knowledgeable about their product and is very helpful. Pleasant dealership.
Great parts department, Chris is really down to earth. Made my visit enjoyable despite paying 1k for parts for my 996. They are a bit higher than Pelican Parts on some things but I think its well worth it to have a local Porsche specialist that you can have a discussion with face to face that knows about all things Porsche. They don't try to sell you stuff you don't need which is very rare these days.
I just recently purchased my 911 Porsche Turbo S. I took it to Porsche of Orlando for evaluation and maintenance. Being a new owner I had a lot of questions and they were very courteous and professional the minute I walked in. They are very knowledgeable and make you feel like a priority. I would highly recommend this dealer for any of your Porsche needs.
Porsche of Orlando continues to impress. My recent visit for routine service was no exception. Thanks to Tony, Chad, and Andrew for another positive experience.
Great service and friendly staff! Bought my car with ease and no pressure. Thanks Porsche of Orlando!
Great customer service, very good variety of vehicles both new and used. Very respectful and kid friendly, made our experience very pleasant and positive. Would recommend to friends and family.
I bought my new Porsche there and experienced a well informed, non pushing sales person. It was a pleasure to deal with John P. who did not talk me into it to buy a car of the lot. Finally I ordered the car to be built for me as I wanted it. John helped me patiently through the process with any question I had.
I bought this vehicle online. I did not test drive it before my purchase. It was a great experience. No problems. The sales representative delivered the Porsche to my home, which is 1 1/2 hours away.
Service was great. One of the sales manager also gave me a detailed introduction of my car.
Only complaint that I would have is that the salesman never told me I could put a 3 day hold on a vehicle and because of that I lost out on the vehicle I truly wanted but did get my second choice, great deal on my cayman better than any other dealer in the area.
The best car-buying experience I have ever had to date, and I have purchased a lot of cars. The deal was exactly as it was discussed before I arrived at Porsche of Orlando in Maitland, FL, and when I arrived at the dealership I was in and out in less than an hour. And with a wonderful car to boot! Professional, knowledgeable staff, and an excellent finance manager. Highly recommended. Five stars all day long.
I worked with Alan and everything could not have possible gone any smoother. Even though my car wasn't the most expensive, they treated me just like it was the most expensive car on the lot. Very impressed and I highly recommend Porsche of Orlando if you're in the market for a Porsche. Amazing experience.
Maybe I'm spoiled by premium Japanese brands' service, but the reception here came across as arrogant, slow and dismissive. Then it took over a week for brake pads, and an a/c repair. Three stars instead of two because when it was eventually done, they delivered it to our home with a beautiful wash job.
Very pleased with my car service. Jeff was extremely helpful, attentive and professional.
Excellent service.
They were extremely helpful during the car purchase and handling the details for the delivery. Everybody was knowledgeable and their follow up to clarify the operation of the cars wonderful technology was outstanding. They really stand behind their product. Strongly recommend to anyone in the market for a Porsche!
Very good at communicating what was needed and pricing. Customer service is so different - they go out of their way to accommodate The customer now.
Our first Porsche purchase! We couldn't be happier. We visited Porsche of Orlando several weeks ago once. We mainly talked to Mr. John Price. He was extremely pleasant, took time to show us various vehicles. Even though it was closing time on our first visit, he still took time to answer our questions, help us as much as he could. We went back and decided to purchase a Cayenne S. Mr. Price was again very courteous, extremely helpful. We have purchased cars at other dealerships before and there is always a stereotypical pressure. At no point in time I felt such pressure from anyone at this Porsche. I have to also point out couple more things. We did consider Mercedes ML350 which is a great vehicle. However, Porsche design especially luxurious interior is far superior to Mercedes design. When I visited one particular Mercedes Dealership, there was a very artificial manner in which people helped us. Mr. John Price at Porsche and other sales people as well were extremely friendly, easy to talk to and ask questions. They will truly go extra mile to make you comfortable, help you decide and you won't feel any pressure. Overall, we had a great experience at this Porsche dealership and particularly our dealing with Mr. John Price. I would go back there myself and recommend anyone to check this dealership out and definitely consider Porsche.
I have owned my 911 for about four years. I bought it new. and Andreas helped me build it. My experience with Porsche of Orlando has been excellent from that point through today. I paid a very fair price. I love the car. The dealership employees, to the person, have all been excellent. I have had my car in for required service and each experience was great. I bought the tire warranty program when I bought the car and have actually had to use it 5 times. Each and every time a tire was replaced, everybody at the dealership was great and the tires were replaced, no questions asked. I will buy my next Porsche from this dealership. .
Nice cars ....
A receptive and responsive team, ensuring every detail is to the customer's satisfaction, Porsche of Orlando soars well above all other dealerships, achieving the height of one's expectations.
Great dealership very attentive
They saved me a trip!
The best car buying experience I've had. Alan was professional and worked amazingly hard to deliver the vehicle. 10/10.. Will buy all my future vehicles here
Amazing team at Porsche Orlando. Teddy Lawrence provided me with the smoothest and most efficient purchase of any I have experienced. Highly recommend this dealership and this team.
Great service DEPT. Courteous, knowledgeable and helpful. I recently moved to the area and will always service my car here.
Sexy color
Recently had my first service appointment, and was disappointed in the level of customer care. I called to schedule an appointment for an oil change and to have some recalls taken care of. At the time of the call, I was told that if I wanted a loaner car they were 2-3 weeks out, and that the service would take approximately 2 hours. In the interest of getting the service taken care of sooner than later, I opted to make the appointment without a loaner and would have a friend meet me for lunch nearby. Upon my arrival I was told that they would need to keep the car well into the following day in order to complete the service. Since this was new information, I asked again if there was any way they could supply a loaner, as I was now 30 minutes from home, with no way home and no way to get back the next day. No loaner available and no other solution provided. So I had to pay for an Uber ride home from the dealership. The next day they called to tell me the car was ready, and would be done being washed in about 30 minutes. I arrived three hours later after arranging for transportation, only to wait another 15 minutes while they hurriedly washed the vehicle. The vehicle I owned prior to this was a Hyundai and I can honestly say that I received better care at the Hyundai dealership for years, than I did at this location. The gentleman that I dealt with was kind and professional, but this was not a very impressive first experience, especially considering the cost of having your vehicle serviced here.
Excellent customer service.
I live in Orlando but bought the car in Jacksonville however PCM was not connected at the time of sale. Porsche USA sent me a prepaid service card for Porsche Orlando who then emailed me and suggested I bring the car in at my convenience to not only connect PCM but also to fix a minor recall. Chad the service tech was above and beyond any tech I have ever dealt with. The whole organization is friendly and accommodating. This is the only dealer that doesn't make routine maintenance on your Porsche seem like an unnecessary evil. Plus the waiting room has all kinds of free goodies. Like it or not they have a new customer for life.
The entire staff we interacted with (Teddy, Justice, William, Dave and Dyan) are professional, knowledgeable and friendly. It has been a memorable business experience and I highly recommend you checkout this dealership.
Wonderful dealership! One of the best car buying experiences EVER! Highly recommend Alan and everyone we dealt with A+++
I just bought a 2020 Macan which I totally love! I had the best Sales person, Tosh, he did not pressure me and he was easy to deal with. Tosh was very accommodating as Dave, the Sales Manager, and William, the Finance Rep was. They are good people, it's a beautiful facility, and they have the BEST treats ever!!!
Our salesman, John Price was amazing to work with. One of the easiest & most seamless car buying experiences we’ve ever had. John was very accommodating & attentive to us throughout the entire process. He continues to be there for me if I have any question about my new Porsche. I’d also like to mention Chad, the Service Manager. He helped me with a technical issue & got me all set up in my new car. He was very friendly, patient & generous with his time. I really appreciated him going out of his way for me. Great experience all around!
Excellent experience! My husband and I have purchased many cars over the years and have to say that this experience was by far the best. Our sales ambassador, John, was easy and very personable to talk to over the phone, held the car for us for 5 days (with a small deposit) until our funds were available with no pressure. He was very helpful and a pleasure to work with. After the sale, he even over-nighted a ball cap to my husband free of shipping charge. This place is top notch and in a class all its own. I highly recommend this place if you're looking for a Porsche!
Porsche North orlando has the best service thank you for your assistance most specially David for years we’ve been loyal to this dealership
Worst dealership I've ever been at, salesman do not want to help you there. Even after asking to speak to someone yet there a dozen people sitting around doing nothing, so frustrating....
Today I had reason to visit Porsche of Orlando to top off the oil level on my Porsche Macon before driving home to New Jersey. I arrived early and immediately I knew I was in good hands when Tom Ballog greeted me at the Service entrance. He understood the reading on the oil sensor and went a step further to ensure that not only the right amount was added but also that the sensor was reading correctly. His profound courtesy and professionalism was evident from the start and my thanks go out to Tom and his peers for the care and assurance they gave me in my time of need. A truly exceptional Porsche dealership!!!!!
Top-flight experience. Timely, effective and friendly service.
#1 DEALERSHIP IN ORLANDO!! Beyond satisfied! The entire staff at Porsche Orlando is second in none regarding their knowledge and genuine kindness and sincerity but please note Chad is an absolute SUPER STAR!! He "took me under his wing" with this being my first Porsche (be it used) and treated me like I just purchased a brand new 911. His efficiency and calm demeanor were so reassuring when a novice like myself gets all worried with warning lights etc :) Such a professional establishment in its entirety and you have gained a customer and friend for life!! Thanks again for everything, for being AWESOME! Todd
Do not do business with this company. I traveled 3 hours to see a 911 porsche by appointment. When I arrived the manager I was to meet was not there. The vehicle was out of gas, was filthy and had a damaged top. We were however able to reach a deal.On the morning of delivery I received an e- mail from the sales manager stating that he made a mistake and that he needed an additional $ 100.00 PER MONTH TO MAKE THE DEAL HAPPEN . A classic bait and switch. I cancelled the deal and demanded my deposit back. The car was a gift to my wife on our 36th anniversary.I gave one star because google does not allow for less .
My experience at Porsche was amazing. They were very professional and provided excellent customer service. I would recommend this dealership to anyone. Big thanks to John Price. Tatiana.
I've been driving out of town to Reeves or Suncoast Porsche or in town at Drivers Choice because this Porsche Orlando dealership/service center sucks so bad for service (they have high turn over in the service department new face every time)...don't take a car you care about here. Drive out of town or check out the new South Orlando dealership or local owned shop like Drivers Choice. Anywhere but this place...
Alan was very professional and took the time to meet my needs in terms of what I was looking for in terms of handling, safety, and comfort for my wife. Thank you and your sales team for an great experience and I will be back to when the time is right to get myself a Porsche. Thanks again!
Teddy was the best. He handled all the paperwork over the phone and net. We came in the car was beautifully displayed which made my wife really adore the car. In and out in record time. The best buying experience we ever had!
Great customer service
Customer service was horrible. I called and set an appt to have my battery changed. They told me they would call and let me know when the car was received. Never did. I called them next day, they said they would call me back after they took it to the back. Never did. It literally took a whole week and a half for a battery and oil change. One time they even called me to confirm I wanted a battery change about 4 days later. It was the whole reason I brought it in and I had let TOMAS know that. Dave was nice and Chad was nice but I really am disappointed with the service I received. They also didn’t tell me about what other issues my car had. It wasn’t until driving home the air wasn’t blowing cool. Then noticed it was written on inspection paper later. If they had let me know that before I picked it up or left, I would’ve had them add Freon or whatever they use. Most dealers would add it or windshield wiper fluid complimentary while making sure all fluids are filled. I hate that this is the only Porsche dealership close to me. If anyone knows where I can take my car for regular maintenance please let me know.
Dan and John Price were excellent. Very cordial and helped me immensely with choosing a vehicle. A great car buying experience.
As expected, this dealership does everything right. The service you receive, and the attention to detail makes being there a pleasure. My salesmen, Colin and John, have been great. I could not ask for more.
Everyone here is incredibly helpful and friendly. I highly recommend.
Chad and Dave are amazing! Best dealership service experience ever!
I contacted this company over the phone from Germany. Alan Trepanier received the call and became my salesperson. He was very professional, honest, proactive and extremely helpful. He even gave me his personal cell number so I could contact him anytime concerning the vehicle. The entire transaction was handled via FaceTime and email. Prior to delivery out of state, Mr Trepanier made sure to fill up the gas tank and have it detailed. It was awesome to arrive at my new house in Alabama and having my new car in the garage waiting on me after retiring from the military. He helped relieve some of the stress from transitioning. I have had the car for 4 months now and have not had any problems with it. I am still madly in love with it as I was the first time I saw it. I could not have asked for a better salesman or dealership. They have truly set the bar high when dealing with other car sale businesses.
Buying a car is the least enjoyable purchase that I can make. I spent quite a bit of time researching the car I wanted and the dealership. Made contact with Justice and he couldn't have been more helpful. Much of the negotiation was completed before I even saw the car. Although the dealer is some distance from me, I decided that this would be a worthwhile trip and it was. When I got there the car was parked in front of the door and Justice was inside to greet me. I got exactly what I wanted and the deal was sealed. From test drive to completing paper transaction did not exceed 2 hours. Thanks to Justice and David, this has been my most positive car buying experience.
Great service, fast, easy, and everything happens as promised. Jeff is so helpful and always keeping you updated on the status of your car. Will keep coming back, it’s hard to find good dealerships like this! Their detailing department is great, they don’t rush and do sloppy jobs, the car was perfect when I picked it up!
Very professional staff, great showroom and nice selection of very clean used quality vehicles. John was very prompt and courteous, my transaction was nothing but smooth. Truly an easy purchase. Would definitely recommend this dealer.
Great service, sales staff only fair.
Jeff the Service Manager was very professional and efficient in having my car serviced in a timely manner. EXCELLENT CUSTOMER SERVICE
Long story cut short I did a stupid thing overfilled radiator on my 911. Concerned after seeing leaks I stopped by “no appointment” just to have them check and as usual great reception, took my car in had it back in less than 45 min drained my mistake. Every business should treat their customers as well as they always do. I did not buy my Porsche from them, but I always get it serviced here due to the customer service experience. Bravo Zulu
Fantastic experience with Porsche of Orlando! Highly recommend working with them. John Price was outstanding with his knowledge, customer skills and professionalism. First class service and puts all other car dealerships to shame!
I went to Porsche of Orlando because of the excellent response I received from Matt Moore, the service manager, even before my car arrived from Germany. (I ordered my Macan S before I moved from Atlanta.) He was very helpful to me on the phone and very patient with all my questions. So I thought where else would I go but to Matt for service. Tom was helpful in scheduling my appointment. Chad was a delight to work with for my service appointment. They lived up to my high expectations. I look forward to working with the team on my next visit.
Just went in for my first service appointment. Staff could not have been kinder and more efficient. Tony M. was especially outstanding and helpful.
Service depart was great last year. However, most of staff has moved on and the new team is very very poor- we'll see how long they last. Highly recommend looking elsewhere for service. There are a couple of good independents in town. Otherwise, you'll need to look outside of Orlando for honest Porsche Service related work. No idea how sales side is, but beware the service department.
The team at Porsche of Orlando was excellent. We had travelled from 2 hours away to get the car and they made the process seamless. all the paperwork was as we had discussed over the phone and had been put in place before we arrived. They had the car ready for a test drive and within an hour we were done with all the formalities. They even advised on a few cost saving measures regarding DMV etc. After the sale we got follow up calls and when I had some problem with one of the set ups, the sales person made a video and texted the instructions to me. Highly recommended salesmanship!
Found a car online located at Porsche of Orlando. Quickly got in touch with a sales rep Justice and within a few days I was driving a beautiful car home. Incredibly easy transaction, amazing staff. Highly recommend!! 5 stars!
Purchased a vehicle long distance from this dealership (Michigan/Florida). John P. (Sales) was professional, courteous, and followed up at every opportunity, both before and after the sale was complete! Lisa D. was also a joy to work with in the Customer Financial Services Dept. Very accommodating in getting the deal completed long distance! Thanks for a great experience!
Very friendly and knowledgable, exceptional service
Excellent service thanks to Dave.
Great dealership. Alan Trepanier is an excellent salesman and very knowledgeable with the Porsche brand. Highly recommend this dealership and salesman and I hope to buy from them again.
Initially I was thrilled with the service provided at this dealership. I have since changed my mind, after purchasing my vehicle I cane to find out that the vehicle has been in a rear end collision. I mentioned this to the dealership and received no response. I took this vehicle in for taillight repair at Audi Of Tampa and they stated that there was body work done and that’s why the tail lights were not working. Audi Of Tampa charged me $180 to repair and I still have not been reimbursed. I’m sad to say that my initial 5 star review would be a -5 if I had the option.
I have had 4 Porsche in my life time starting in 1961. this purchase from Porsche of Orlando was the best experience ever, Porsche or any other car. my salesman {john price) was outstanding in his attention to my persistent demands. the entire staff, paperwork , service could not be improved. my Porsche is a 2014 , 911S. I love it and even didn't want to drive it today so it did not get wet in the rain. you Porsche owners understand. happy new year to Porsche of Orlando.
My experience with Porsche of Orlando was great and even though l was there to purchase a used car, Justis treated me like a new car customer. I couldn't be happier. I love my red Ford Escape.
I would like to thank everyone for the great experience i had coming there, My salesman was Alan and it was a great pleasure working with him, not only did he stay on top of everything he was kind and cares for his customers. This has been the first time i have enjoyed buying a car so much, i was in and out in less then 2 hours. I give this dealer and there employees 5 stars all the way and please ask for Alan when you go in thank you again for the great experience and this beautiful car.
Fun to see all the new toys during the PCA meetings
Mr Emilio Cortez is an excellent sales man. This is my 8th Porsche in Porsche of Orlando. and I am excited for the next. Mr Andrew has a good team!
I've lived in Orlando for over 12 years, and been fortunate enough to own a similar number of Porsches. Unfortunately for me (on this occasion) I am a big supporter of local businesses and i've made 3 mistakes dealing with this group in my 12 years in the area. Most recently I pre traded a car early to them with the agreement of trading against a future modal. They trade price was agreed upon factoring in the tax credit from one car to the next. After about 10 days I still had not received my equity check for my traded car so after a number of attempts to chase them the conversation took a turn for the worse when I was told that they had too, in fact hold my full equity in house. To my face I was told that all I had to do was sign paperwork for the future vehicle showing an inbound car and that my tax credit would be valid and that I would receive my equity check. To my disgust I was then told I had to keep my (6 figure sum $) in the dealers account until the new car arrived (in December/Jan). I was completely blindsided. And I WOULD NOT have pre traded my car in at that price otherwise. This is now strike 3 for this dealer and they will not see me again. You give all other AutoNation stores a bad taste for me. This deal lost me approx. $12,000.
No haggle? No thank you! If you enjoy spending extra money for something you can get cheaper at another dealer.. this is the place for you.
I enjoyed a perfectly respectful, professional and pleasant transaction working with two of the sales and management team here. Thank you.
Great experience at Porsche of Orlando I bought a Macan The sales representative Teddy was very casual with absolutely no pressure. It was like dealing with your neighbor We arrived at the numbers that I wanted within 10 minutes. Would recommend this dealer if you’re in the market for a Porsche
What a wonderful experience, I have nothing but respect and praises for the entire staff. From the receptionist to the finance managers and everyone in between. Special thanks to Colin Wallace , Richard Shuman and William McVadon for helping make my experience so enjoyable (I never thought I would be saying this about a car dealership). A truly 5 stars experience.
Colin and all the staff at Porsche Orlando were helpful, kind and courteous with our experience. Support was continued with anything we needed to get accustomed to our new car. Highly recommend.
Had scheduled an appointment for a 9 am oil change weeks ago. They were very polite and took the car in immediately around 8:50. I left at 12:00. So, 3 hours for an oil change. They apologized and gave me a discount but that is really ridiculous.
Fantastic sales person (Colin Wallace), Fantastic execution, and Fantastic car! Porsche Orlando delivered on all fronts. I highly recommend them to all who are considering buying one of these beautiful vehicles.
Purchased a CPO 2011 Panamera last week. Colin was great. Came back that evening to finalize and saw our car in the showroom. Looked amazing!!! We had a 2015 Boxster that we had serviced there. Porsche service treats you like gold!!! We had our Boxster under warranty and were given beautiful loaner cars while ours were being serviced. Porsche of Orlando is by far the most professional car dealership that we have come across. Tomas our service advisor is top notch. Their warranty is second to none.
Dropped off my Carrera more than 3 weeks ago, was told they would work it in. I called after almost 2 weeks and was told they were getting it in. After another week, I called again and was told the parts were in now another week has passed and I have heard nothing. Poor communication is poor customer service.
Tomas Acosta was awesome! They inspected my Cayenne quickly and accurately. They even hooked me up in the parts department by making sure I would want to come back to this dealership!!
This was the best transaction we've ever made with an auto dealer. Alan the salesman was great!!! He made every effort possible to meet our needs and explained things thoroughly. Absolute pleasure to deal with and would highly recommend!!!
This place is is an auto-nation - yuck. Repairs are slow, quality is poor. Highly recommend staying away from this dealership for service if you care about your car. Better off at the new South Orlando dealership or going to a local independent shop or even driving over to the Tampa dealership.
Great buying experience from Andraus my salesman to Lisa in finance. What a refreshing change from the typical "hurry up and wait" you get from other car dealers. I would highly recommend this dealer for any purchase.