Reviews of Murray Ford Starke (Car Concessionaire)

Barbara Babcock

We bought our Ford F150 XLT a week ago we really love it our sales lady Christie was awesome she got us a great deal the whole staff was friendly and our fiance guy was just as awesome we were very Happy with our experience at Murray Ford Michael &Barbara Babcock

Bill Burkett

quick and courteous service

Cyndi Langford

Great place. Awesome parts person go see skeeter

Kyle Wimberley

Would not recommend to anyone. Took 2 hours to get my tires changed and they didn’t even put my valve stem caps back on my tires which I didn’t notice until arriving home. First and LAST visit.

S Bowman

My wife and I purchased a 2016 Ford F-250 last week from Rick Folmer. WOW, are we happy. I found the truck online. I noticed that Murray's prices were lower than other dealers on comparable vehicles. Rick made it worth the drive to Starke. He did everything that he said he would do. No games. Rick is a straight shooter. Rick was courteous and professional, listened carefully to what our needs are, and worked hard to make the deal happen. We went in at 3:30 PM, and drove our beautiful green F-250 home that same night. Rick called the next day to check on us and how the truck was performing. When I called later in the week with a question, he called me back and got me the information that I requested. When we replace my wife's car, we will see Rick. The green Bullit Mustang matches our green F-250 :) .

Danielle Pelletiere-Castillo

Loved everything about this place. The people are so friendly and so helpful. They're a no nonsense place and don't give you the run around when trying to negotiate prices. Best offer is always on the table first. They're prices are AMAZING and they even kept us within our budget and didn't recommend raising it at all. I'd recommend this dealership to everyone I know who's looking to buy a Ford!

L Starling

Terrible service. Made 2 appointments and dealership couldn't keep either one for just an oil change because they were too busy. Very disappointing.

Lanny O'Neal

Bought a truck and buddy buddy bought truck 3 days later then girl friend purchased a car the next day

Pravin

Services : Fixed my car for some issue and it failed again within 4 days with same issue. Car lost power control while I was driving on interstate. Thanks to mighty god he saved us and thankfully there were no cars behind us which helped us to slowdown our car to curbside. front desk person was very polite no issues with that..

Katie M

I inquired about a used Chevy Tahoe with Brian "GT" McWhite. Mr. McWhite was sarcastic and dismissive to me. Attached are screenshots from the text conversation between him and I. If you're going to be a car salesman, you should not be offended by any offer and refrain from sarcasm and condescension. I will never patronize this store and am currently on my way to buy a Tahoe from another dealership. With so many great dealerships in the greater Jax area to choose from, you should NOT shop here. Also, I emailed the conversation to the general manager and he never even responded to me. So it seems this is acceptable behavior at Murray Ford.

1 CALL BAIL BONDS

Friendly people and fast service.

Travis Tamillo

I traded my truck down, a 2016 F150 for a 2013 F150. Drive it off the lot and within days I have to get the backup camera replaced, backup sensors don’t work, and the wipers are skipping and the mechanism sounds broken and I have a check engine light. They have the vehicle 4-5 days to fix the issues and drove down on the weekend (45 mins away) when they said it would be ready and never looked at the wipers. Left it there another few days and ask for updates. They had the truck for 4 days and finally told me the wipers were good to go after I had to explain how could looking at wipers take more than 1 day let alone 4. Drive it home at this point and realize the whole rear bumper is not put together from the backup sensors being worked on. I leave on a military deployment for a month and before I leave I called to speak with a manager. The lady at the desk took down my name and number and said he would call. He had 2 days to reach me before I left. I’ve now owned this truck for almost 2 months, the wipers are still messed up and my bumper is still temporarily held on by 3m body adhesive. Purchase experience fine, however the service department has done me no favors and it has been a horrible experience! The worst vehicle experience of my life by far, should have kept my 2016 f150.

Morgan Reddish

Bought a truck here 10 years ago and when I bring it back for repairs they still treat me like a valued customer. This is truly a great and fair dealership that doesn’t just want to sell you A car. They want to sell you EVERY car your ever going to buy. My wife gets a new car every 4-5 years from here and they always take care of her and the price is always fair. If your in the market give them a chance to take care of you

Kathy Koch

Love Murray Ford! Great people and dealership

Larry Sparkman

I had a great experience dealing with Murray Ford Of Stark. I shopped three other dealerships before I went here and I am glad I did. Great salesman plenty of available inventory and the best price of all three

Dottie Yarbrough

My Mustang had an airbag recall. Murray Ford ordered the replacement part and set up an appointment within days of my contact. The day of the appointment they did the replacement installation in just under an hour. I'm delighted with their service!

April Walker

My husband and I bought a New Ford Fusion here. The sales men were very noligable and polite. They provided a very relaxing environment while we shopped for our new car. Murray Ford gave us a deal we just couldn't turn down. The staff was very easy to talk to and worked with us. I recommend them very highly if your in the market for a new or used vehicle. Two thumbs up Murray Ford!

Shelton Swilley

Shane was great. Didn’t try to sell me a truck I didn’t want just because it was on the lot. Found me the exact truck I wanted.

Dan Garvin

We were traveling, towing a 28’ trailer with our F150. Suddenly we had a thumping noise we could not identify. Worried about suspension, shocks, etc we took our truck to this dealership. Everyone we met was pleasant and eager to help us. End of story noise identified, fixed, and we were on our way in a safe reliable truck we love. Thank you Murray Ford.

Dale Wiley

Nice folks when you are buying, but they will sell you junk and then not stand behind it.

Nancy Starling

Great place to buy a vehicle. They treat you like family. I definitely recommend this place for sure.

Shane Starling

Great people with a friendly staff that will help with any need you have awesome salesman that go above and beyond and unbelievable prices on their new and used automobiles I have recently purchased two used vehicles from this dealership and would highly recommend purchasing an vehicle from them

Stéphane Boghossian

Used the quick Lane for a oil change a s tire rotation. Was done promptly and in a professional manner. The price is correct as well.

Sheila Mac10

Love It!

Manny Gomez

Great people and great cars

G Ciao

Excellent place to purchase a car. Shane, a salesman is excellent. Patient and understanding even under adverse conditions. He is more concerned with the buyer than his commission. If your credit is a bit weak he works to get you the best financing possible. The prices are the best around.

Briana Harris

We had a fantastic experience! Mark Andrews made it a very simple, fast, and hassle free process. I love my Ford Edge. I highly recommend Murray Ford Starke and make sure to ask for Mark!

Michael Boyd

Nice fast friendly service I had a couple small issues with the vehicle I purchased they fix the problem right away very professional

Cheryl Myers

Very helpful, Frank will do everything he can to get you what you want and at the price your looking for ☺️. Thank you Frank and Russell.

Bree Dixon

Murray Ford provided us with superior customer service as well as a brand new car. Will definitely re visit for another purchase in the future!!! Stop by and ask for Brad Howell...he'll take good care of you.

IVIonster

Quite a large inventory, and decent staff. Well maintained dealership.

Justin Simon

I wont go to any other dealership, always friendly staff, fast and respectable.

A. Whittinghill

I’m only giving them 1 star because google wouldn’t allow me to give them negative stars. We agreed on a price on a car, ran credit, agreed on terms and agreed I would be over the next day to sign and pick up car. They never asked me for a deposit or mentioned anything about possibly selling the car to someone else. After I drove from Jacksonville, they informed me they had sold the car to someone else. No apologies. Nothing at all other than factually stating what they had done. I’m never ever ever doing business with this entity as long as I’m alive.

Sheila McAbee

Got my Mustang here. Nice ppl. Great place to buy a car.

Kelly Goodale

Always great service, Tay is always there with a helping hand and a smile. What a great asset for a great company. Keep up the awesome service. Customer for life!

Marc McCullough

Excellent customer service and experience. Definitely recommend Murray's in Starke. Salesman was professional and non pushy. The paperwork was easy and everything was crystal clear on the sale.

Lee Conger

As a non-profit organization, we could not have had a better experience at a car dealership. The sales staff went out of their way to ensure we had the vehicle that best fit our needs.

greg bianchini

Amir and Kaden are fantastic! See either of them or both for honest and fair dealings. Thank you both.

Cristen Fowler

Rodger was great!

Charles Gauthier

Murray ford has the right people to take care of your vehicle. Smooth, fast service. Mr Adam Holmes explains exactly what is needed to keep you vehicle in top performing condition. I am very pleased with last visit to Murray Ford of Stark Fl.

SHAUN WILLIS

Nice showroom.. good selection.. didn't purchase, but will give them another shot when I am in the market for another vehicle

Terry Mauldin

What a great place good people very help ful.

Antonio Franzese

Great selection of vehicles to choose from. Online sales staff (Amir & Christy) where very helpful and considerate of my needs and budget. Worth traveling to this dealer from Jacksonville to get the deal.

mark hudson

The service at Murray Fords quick lane is great. Now I am not satisfied with the maintenance plan that I was told covered everything except light bulbs and tires. It seems that they have limits when it comes to the maintenance of ones vehicle, such as they think an air filter is good for 20,000 miles, and when a part fails that has to keep other parts from failing it isn't covered by the plan or Ford, and if you are close to a required maintenance say 1,000,00 mile from it and you are getting an oil change and won't be back for 7,500 miles they say they can't do it. Some trucks are in harsher environments and need servicing more frequent and their parts should be replaced.

Sandy Wescott

This place is horrible didn't fix the issue didn't offer a rental car do not recommend

Richard Barthlow

Some people not very friendly tech not very knowledgeable at what there doing so my trust with them is way down right now and I own 2 fords at the moment

Kathy Kahn

Checked a tire and he was very pleasant

Erika Goodman

Wonderful customer service and satisfaction! Have purchased numerous cars from Murray Ford of Starke, and I wouldn’t go anywhere else! Thank you all for always making sure I have what I need at the price I need it!!!

Austin Cannon

Awesome service at murray ford. Very clean showroom, amazing staff, and put me in the exact vehicle i needed and at a very good rate. Would recommend everyone to come here.

travis lilly

The service department is fantastic at Murray Ford. The service advisor Adam was very knowledgeable and made sure my vehicle was taken care of. I would definitely recommended.

Ben Axsom

Kaden was incredible. Even things I forgot to ask he took care of. I just purchased a new truck and I couldn’t have been more pleased with the incredible service and professionalism Kaden showed. Murray will be the only dealer I go to now. Thanks Kaden we love our new truck.

noah Prescott

Great dealer, JT, Frank, Amir ,and Rick went above and beyond to get my wife and I in the perfect vehicles. These guys are top notch when it comes to making you happy! I wont deal with any one else.

David C

I took my F250in for 15k service. They are conscientious of people’s time and got me in quickly and I was out within a minimal amount of time. I drive 140 miles round trip to have my truck serviced at Murray Ford because they go the extra mile to provide world-class service!

Billy Folsom

Called me wanting my car but once I came in, they tried to pull the wool over my eyes with the numbers. Bad experience.

Phillip Prince

Very helpful, courteous and very professional. This is the 2nd vehicle I have bought from Murray Ford and, chances are, it won't be my last. If you have an opportunity to purchase a vehicle, I would recommend you check out Murray Ford in Starke, Florida

David Whittinghill

This is a shady dealership. We called for a price on a used Elantra. We were promised a price over the phone. After driving for an hour to the dealership, we were told they couldn't honor the price.

Allan Parvey

Great dealership! May the car buying experience pleasant and quick.

Betty Tillman

Even though it was a very busy Saturday morning on Memorial Day weekend and I came in the late morning, The fast lane shop was able to get me on my way an hour - and very friendly, too.

Wayne Mobley

Professional and courteous only waited about ten minutes test drove my car nothing to worry about and that was good with me

Bob Hubbell

Saw a car listed online that my wife and I were really interested in so we took a ride to Murray Ford this afternoon. When we got there we were greeted by Cris (Salesman) and Kaden Taylor (Commerce Director) both of whom were very friendly. They informed me that the car we were interested in was sold just the night before. I was disappointed but they offered to show me a few other vehicles and I'm glad I agreed to it. We ended up buying a very nice SUV that we hadn't even considered on the trip to there. Neither one was pushy (Hate Pushy Salesmen) and both answered all my questions and when they didn't have the answer, they went and got it. I'd recommend this dealership to anyone, was the best I have ever been treated at any dealership and we even had some fun with them. Ask for Cris, he's new but he was great. I'm happy to say we were his first sale.

Cara Smith

Great service.

Chuck Kennedy

This is the second time I have bought a vehicle from these guys and it probably won't be my last. I enjoy a root canal more than car shopping but, this place is very laid back. No High pressure sales, hijacking your keys or other usual sales tactics I have become accustom to.

Johny Dixn

Best Dealership

Jamie Faulkner

Always greeted & treated with professionalism. One of the best dealerships around.

Keith Thompson

I was provided a vehicle while mine was being repaired. That was the nastiest car I have ever sat in. The only reason I rated 5 stars is because of Ari. The car broke down and Ari brought me a nicer vehicle to drive

Beech baby

This has to be the best car buying experiences we've ever had! Travis Lily handled everything in record time! Painless, friendly and answered all of our questions. All in all, the dealership was terrific!

Ben Barksdale

What an excellent experience! I've never been to any of my local dealers and went to this one on a recommendation. The salesperson (Brian) was friendly and efficient. He didn't try to put me in something wrong for me. He listened to my situation and got me into what I wanted. And Rick in finance did a fantastic job getting me an excellent rate plus free maintenance! The best part of the whole experience was how quick and easy it was. I arrived after 1:00 PM and was driving off with my new Ford Escape at 3:30 that afternoon. This was truly the best car buying experience I have had in a very long time. I definitely plan on sticking with these folks!

Cameron Hanes

I have purchased 4 vehicles in the past 6 years and have sent countless referrals to this location. After my experience this week I will never be back. My 2107 F150 Super-crew has only 29k miles on it. There has been error messages popping up on my dash since the purchase. I call the dealer and they tell me to turn off the vehicle and restart it. When I do everything resets, the problem is I have to do it daily. The problems I apparently was having was ABS issues. Finally after doing this for so long it wears out my rear brakes and rotors. I call the dealer service department, and ask if they have a rental because I can't drive my truck like this and have an urgent meeting but need it looked at. The guy says I will call you right back. Two hours go by I call him back and he says we have no loaners. At this time I'm irritated because he didn't do what he said he was going to do. I drive all the way to Starke to the dealership and tell the guy who I am and thanked him for calling me back as he promised (sarcastically). Within five minutes he has me in a loaner vehicle (which they didn't have). So after all that I now have a vehicle to drive to get to my meetings. While I am there they tell me that your model vehicle has several recalls (ABS issues) and do I want them to take care of them while they have the truck. HMM, let me think....of course fix them. After a few days they call me back and say your rear brakes and rotors are destroyed. I say ok make sure to fix them under the warranty because this ABS issue has been a problem from day one. He says the service manager said they wouldn't cover it. We go back and forth, I understand brakes and rotors are not normally covered by the (extended) warranty I have but it was a result of the recall issues...it was ABS. My truck when the brake is applied will constantly pump and jerk pulsating the brakes very hard. He said its all he can do. The service guy decides to tell me that certain years from 2015 to current this is a common problem. Well guess what this is my third truck same exact model and I've never even had to replace the brakes much less have the rotors go bad too. Nice try! Me thinking that after all these years and lots of money spent it appears that my old salesperson has been promoted to Sales Manger at the store (Richard Griner). I figured he would say a good word for me or at least talk to me about the situation that was happening so I decided to call him to discuss the problem. I left him a message through the receptionist and to this day he hasn't even returned my call. All in all I am extremely disappointed in what happened and I will not be back there, not even for an oil change. Funny how there advertisements claim they are all about you. I didn't even get a call back from the person I had a relationship with for many years. Over $400 for them to tell me this is a common problem. My advise is to stay away. I can go anywhere and be treated like a nobody, I'm interested in doing business with people that value me as a return customer.

jflnrse 04

Travis is a great car salesman. I would recommend this dealership to anyone

Jacqueline Scoggins

They were very helpful quick and easy to work with I had to wait for my car to be repaired and they had free coffee and cable with control of the remote while I waited and a comfortable couch to relax on good job Murray Ford

The Dogter

If you're thinking about a new car or truck, definitely go to Murray Ford! Everyone is really nice, helpful and knowledgeable. We worked with Shane and Amir, and they were wonderful. I cannot say enough good things about this place. My new car is pretty great, too :)

Karen Little

Great! Staff was friendly and knowledgeable. Large selection of vehicles but still had that small town "know everybody" feel.

Megan Robbins

I just want to take a moment and announce the newest member to my family.... Although I am still trying to think of a name for her (open to suggestions) I want to thank Murray Ford of Starke!!!! I have bought 8 cars in the past and I have never had an experience like I did this last Sunday, this dealership is hands down the best dealership ever. Since I live over an hour away most of the negotiating was done over the phone and when the deal was reached in less than 48 hours I picked my car up and papers were signed and on the road I less than a hour. I will never buy a Ford anywhere else and I will tell everyone I know about this dealership. Thank you Rick Oster from finance and Brian McWhite my sales man!!!!! I am so happy and still in awe!!! #notaprilsfools #letsnameher #hardworkdoespayoff

mark wooley sr

This was the best experience I have ever had buying a car. Everyone was curtious and helpful. Not just trying to make a sale

Mark Allen

The team at Murray Ford are fantastic. We had an amazing experience from the shopping phase to the purchase. No high pressure and a comfortable buying process. They had the cars we wanted and the pricing was fair. We pass more than 4 other Ford dealers to get to Murray Ford. They are worth the drive to Starke, the only place we will shop for our Fords.

Don Love

Great experience friendly staff

Brooke Oliver

I cannot express how wonderful my experience with Murray Ford was. Rick, Amir and Shane were absolutely wonderful to work with, they made every minute of the experience easy and wonderful. They went above and beyond for me to get me into my Brand New Ford Fusion. This was by far the most amazing experience i have ever had at a dealership. They made sure they kept every promise they made, and even made sure all the paper were ready to go when we arrived. All i had to do was test drive my vehicle, sign the papers and enjoy my new car. No hassle, no negotiating just pure honesty and super helpful!! Love you guys thanks so much for all your help!!

Tommy Collar

They're great brain did a great job with helping me through it all

Jason Penny

I found out about this dealership when my local dealership identified the truck I ended up buying as being in the Murray Ford inventory. Instead of being on the hook for any transfer costs I decided to contact Murray Ford directly and see what kind of deal they would give me. I was pleasantly surprised. I dealt with Russell who was straightforward and gave me every possible rebate and discount he could. No games. He was very patient with me as I tried to skim every last dime off of the price until we met that sweet spot. These guys are in the business of selling trucks, not playing games. Once we agreed on the price I took the nearly three-hour drive to the dealership. They had everything ready to go. I anticipated that they might try to add some costs or spring some surprise on me but they didn't. The deal was just like they said it would be. All I had to do was sign the paperwork. I must admit that I was still skeptical as I drove off in my new truck. Still, no problems. I don't typically praise car dealerships but I felt obliged to let everyone else know my experience with Murray Ford. Damon was great and so were Rick and Amir. You just can't beat the experience.

Mandy

To say we were disappointed would be an understatement. We had been having terrible luck with our local dealer, granted they don't have the best reputation. We had purchased our dodge from Murray and had a great experience. On top of that, my cousin had taken his truck to\ Murray ford and said they were great so we decided to give them a shot. Even though they are 40+ miles away, we had spent a lot of money on this truck and we wanted to get the truck taken care of correctly. We decided to make the drive and give Murray a chance, as I spoke with the service manager briefly when we had the initial issue and he seemed super helpful. We called to schedule our appointment and explained the issues, and repairs we needed. And I also emailed this over to her. 1) Broken instrument cluster 2) Moonroof needs replaced 3) Oil Change I spoke with Carol, she said 1-2 days no big deal. So we brought it in on Tuesday, they determined this was a Tuscany issue, which is a package company partnered with ford. And from the minute we dropped it off we got a bad feeling, cause she said, "I don't get why people think this is a ford company they are not"... Which made me worried so I called the service manager to make sure he knew what was going on, as she was giving us the feeling of not wanting to deal with this. He assured me all would be okay. Then began the week of torture, I felt like I had to reach out to her if I wanted an update. I didn't need updated every 2hrs, every 2 days would of been nice. Especially considering the repair that took them a week and a half literally was 2 hrs of labor. And when I did speak with her, she would just complain about how frustrating this was.I get that this was a unique case, dealing with a third party. But how is that my problem, last I checked we bought a ford truck and this was a ford dealer. and to top it all after they had the truck for a week she told me they were going to keep it for another 2 weeks due to payment which was covered by warranty. WHAT!? That is when I called the service manager because its just ridiculous that a $112 repair warrants you to keep our truck for 2 weeks. thankfully he agreed to let us bring it home. They had our vehicle for over a week and when we found out they never even submitted the info needed to repair the moon roof we just went and picked it up. Moral of the story is, if you have anything other then a simple service, I would not recommend you go to murray ford, the service manager is a nice guy but still had an overall terrible expert experience. Maybe it was just an off week for Carol, I don't know, but I do know we will not be coming back for service or repairs or honestly new purchases, the entire experience left a very bitter taste. We have found another dealer to take care of the moonroof, they did the insurance claim in 1 day, and the repair in 1 day as well.

Lynda Barnes

Carol in service is the best, she gets everything I need done, done asap.

loni Newman

This was my second (first brand new) purchase from Murry Ford in Starke and I'm glad I chose them again. I got to the dealership at 8am not realizing that the salesmen don't arrive until 9am. Rick the finance manager was awesome and jumped in very quickly to help me out. He was very friendly, polite and knowledgeable. He got me in the SUV I wanted for a GREAT deal in only 2 hours!! When it comes time to buy again I know exactly where I will be going no questions asked.

Ken Kocian

Service was excellent!! Quick to respond and polite. Job was performed within expected time frame and was completed correctly without any complications or regrets. Nicely done!!!

Mark Swartswelder

Doug Lawrence and Joey Faulkner are true professionals in every way possible! They made our buying experience truly enjoyable, which I can't believe I'm saying that about a car dealership! Doug and Joey restored our faith in car dealerships and we will definitely buy from Murray Ford again! They listened, were not pushy, and ensured that we got exactly what we wanted! We were extremely satisfied with the values placed on our trade-ins and the price of our new vehicles! We not only bought a new 2017, Ford Explorer, but we also bought a new 2017, Ford F-150! If it were not for Doug and Joey, we would not be driving new vehicles today! Doug and Joey are not only great employees, but awesome gentlemen as well!

Gregory Ballew

Had a somewhat negative experience purchasing a car from them but it was ultimately resolved towards the end so 4 stars there. However, I recently took it to their service department for the first time to do tires and oil cause they had a special that was cheaper than doing it on my own. Time was decent but when I get home I realized they spilled oil in several areas which looked like no funnel was used. Was a little annoyed at that. Few days later vehicle quit starting and I check the battery. Keep in mind I paid for them to check all fluids, brakes, battery and oil change along with tires rotated. The battery was caked with acid on the terminals so I assume they never checked it along with a few other things they say were checked but were not which wasn't an issue. Just a little annoyed about the mess from a simple oil change and saying they checked battery which was very corroded which left me needing a jump a few times.

Tolga Dincman

Great sales staff. Rick and Brian dealer traded for the truck I wanted and delivered it within 24 hours and swapped tires rims and bed cover. Great folks. I highly recommend them and you should give them a chance to earn your business.

Oren Wunderman

This dealership has excellent Sales Staff and excellent Finance Staff. They helped me select the SUV that I wanted with the options I wanted, and at a reasonable price. I buy two or three vehicles per year for my company. On the basis of being able to compare service and price at many dealerships, I can tell you that the Murray Ford Dealership is an excellent dealership to do business with.

Terri Curran

I bought a few vehicles here and their wonderful to deal with. Carol in service is super cool and knows what she's doing!!

Mark Stabel

Always treated well at Murray Ford. Brought my 2015 f150 in for brake job and was met by a courteous service rep who quickly got my truck into the shop for the brake job. My truck's brakes were quickly changed and rotors turned in a timely manner. Always treated well and the Service Department never push for unessassary repair/service like I've seen at the " bigger" Dealerships in Jacksonville. As a matter of fact, when I was made aware of my brakes excessive wear, the mechanic took me to the shop and showed me the pads & rotor wear, rather than just suggesting to do a brake job.

Virgie Johnson

Good place to buy a new car

Joe york

Have bought my last 4 vehicles from Murry Ford, great dealership that's why I go back. R/Joe

rick oster

great staff will come back

Robert Dolan

This was the best car buying experience we have ever had. Kaden and Richard took very good care of us. They gave us the lowest price for their car, and the highest price for our trade. We will come back again and again.

Derek Earnest

Brian took really good care of me. I never thought id be driving away in a brand new 2019 F-150. Even with bad credit they got me a super low interest rate and no money down. Its worth the drive best vehicle buying experience ive ever had.

Robin Aaronson Whelan

We saw on auto trader and the Murray Ford website a 2019 Ford F-250 Lariat, after discounts for 49K. The price was a really good and doubled check with the chat person from their website that it was onsite. We drove 3 hours to purchase the truck. When we got there the salesgirl was very nice and couldn’t believe the price and said she would be back and get the keys. She then proceeded to get her sales manager, Cayden. He stated he was sorry but their 3rd party messed up. I said it’s both on Auto Trader and your website and now your telling me the truck was now 68,000k with discounts He said for your troubles he would offer us an additional $500.00. It felt shady whether it was a mistake, bait & switch or marketing ploy it was insulting. That specific truck was priced at 49k and now it’s a just a too bad for your trouble here is $500.00 and the truck is $68,000. Needless to say I was not pleased and upset and left.

Keith Kirk

The Quick lane staff were exceptional, they performed my 7500 mile service on my 2016 F350 in less than an hour and everything went perfect, Thanks for the great work.

Laurie DuPont

Shane and everyone at Murray Ford were helpful and very personable. They had several financing options and were able to meet the terms I requested. The process was pretty pain-free. Will definitely think of them for future purchases.

Jennifer Dugat

We initially were turned away by the quick lane guy named Joe but the lady working the service department made sure that did not happen. She got us taken care of by two of the service guy quickly and on our way! She went above and beyond to make sure our service was done quickly!

Stephen Smith

Very helpful. Sealed the deal quickly. Financing went real well.

Dylan Hilliard

The best place to buy a vehicle they dont try to rush u on buying an vehicle they put there effort into getting u a vehicle u want. I just recently purchased a brand new 2019 f350 dually an they got me in exactly what I wanted. My lil brother works down there he is the one that sold me the truck so if u in the market go see him. Ask for jamestodd Hilliard.

Ashley Moran

Such a phenomenal staff! Murry Ford is the ONLY dealership I use and Trust. I send my family and friends there. All the cars I have purchasd are from there. They truly listen tonypur wants and needs and make magic happen.

Daniel Lazzaro

I love Murray Ford

JOHN SAFAR

Customer Service here is second to none. Amir goes above and beyond each and every time. Thank you to the entire staff for always making feel so important.

D. Wrestling

This store is amazing!!!! I worked with Shane and he made my experience the best. This is my 2nd vehicle purchased from them. They truely care about customers! I will always be back & tell everyone I know to do the same.

Michael Kelley

It was a great experience. I saw the vehicle I wanted online, called them, Kaden(salesman) answered promptly and we had a deal made over the phone in less than 2 hours. Paperwork was a breeze, Rick(finance guy) was fun. It was over before I knew it. I highly recommend these folks.

Karen Powell

Love my new expedition. Shane was an awesome person to work with. It was a pleasure to work with all the staff at Murray Ford.

Nathan Gast

A dealer that actually doesn't charge an arm and a leg for routine services.

Olas Smith

Service was great. All employees are professional and courteous. I would recommend Marry Ford over any other dealer out there.

Matt

I have bought a lot of cars. NEVER have I bought a vehicle that involved a trade and it all be done by phone and done with such ease and organization. Brian and Todd were phenomenal and I’m not the easiest person to deal with. They delivered the car to me and picked up my trade and I am over four hours away from them. I’ve never ever heard of or been involved with a car buying experience this pleasant before. If you want an amazing experience with good value then go see Todd and Brian at Murray Ford.

Hollyanne Noegel

I went to Murray Ford's quick service one day, and they said there were too many people in line ahead of me for my car to be worked on before closing. I went back a few days later to discover, once again, too many people were in line ahead of me for my car to get worked on. I was told, the next time I came, my car would be worked on immediately. I went back the next day, and, just as I had been promised, my car was worked on immediately. I was in and out in about a half an hour. They did an excellent job and even gave me a discount!!

Matthew Reimer

Best and easiest way to buy a truck ever

Heather Towne

A very easy car buying process. Will definitely be going back.

Florida FFA

I recently purchased an F-350 at Murray Ford and I have to admit that it was one of the best buying experiences I have had! Shane and the staff at Murray were incredible and made me feel like part of the family. From the test drive to the paperwork, everything was pressure free and relaxed. I will be a customer at Murray for many years to come.

Rebecca Brace

No pressure sales. Simple purchase process, not those sales guys that bring you the paper six different times adjusting numbers waiting for you to miss something. It was cut and dry and fair on price and trade-in values. It was a team helping, not just one person. I am a frequent car buyer and they have definitely earned my business and will be back again.

TERRY MAULDIN

This was the best experience I have ever had purchasing a vehicle. Behal (sales specialist) and Rick (finance director)were the BEST!!! I will be purchasing all my future vehicles from them. The best part was my wife walked out with her dream truck and did not just walk out!! We highly recommend going to see these two for your future vehicle. Thank you Behal and Rick for all you did for us! Terry and Lisa

Steve Futch

Sam took care of us as if we were family. The price was great, the location is convenient, and the waiting lobby is very accommodating. Thanks!

melody Green

Great peopl

Don Hickman

Bought a 2012 F350 work truck. Dealer did everything they promised. Mark Andrews in sales was very professional and I would highly recommend.

Shy Moon Videos

Great place

fred hernandez

Service dept " Quick Lane" was outstanding very professional and awesome customer service and this is not my 1st time here just above the rest. I came in for tire issues and they checked my fluids and topped off a detached well. You guys rock!

Susan Richter

Update to previous review: I took my car in for a maintenance visit (oil change, inspection, etc) and was very pleased. I was in and out in record time. The staff I came into contact with was all friendly. I live in Jacksonville, but will definitely make the drive again for my regular maintenance visits. From start to finish this was a pleasant experience. I first connected by viewing a car I found on the internet that interested me. I filled out the online contact form at night and was contacted very early the next day by Brian. He took my information and we were set to go in today to look at the car. This ended up taking a humorous turn and it came about that the car we were interested in was not available after all. However another similar car was. Effort was made to get this car details procrssed by Frank and it all worked out. Everyone was friendly from Brian to Frank to Joey as well as other members of staff in passing. While I had to drive a little over an hour each way from Jacksonville I'm glad I did.

Jean Tanner

I will always take my car to a Ford dealer. They are so kind and they help me when I come in to get my car serviced

George Smith

One of the best truck buying experiences I’ve ever had when dealing with a dealership. Best customer service and pricing anywhere. Extra Care given from saleswoman Christine Rhoden...

Tina Januszewski

My sister just bought a 2016 Ford Escape from Jim Lampke. She was really impressed with the excellent service that she was given. Jim was awesome. He worked with her until they were able to get exactly what she needed. Never once did she feel pressured or intimidated. We would definitely recommend Murray Ford of Starke, FL! Thank you, Jim! :)

Christie Buckley

Very happy with the purchase of my Ford Escape! Our salesman Adam was very knowledgeable and polite. I highly recommend Murray Ford!

Barbara S Tomlin

This was the best car buying experience we’ve ever had. Shane was wonderful. He spent time with us getting to know our needs and preferences, and went above and beyond to find the exact vehicle we wanted. Kaden worked his magic in getting us the best prices for both our trade-in and the new vehicle. Joey made the paperwork and financing process seem effortless. I can’t say enough good things about this team at Murray Ford in Starke, FL. They are personable and professional to the core. AND WE LOVE OUR 2020 EXPLORER XLT!

Adam Loving

Entire experience was extremely pleasant. Shane was my salesman and he was not pushy at all. They made us a great offer on a used vehicle we were interested in. The finance office was very quick and painless. I would go to Starke to purchase a vehicle again from Murray Ford.

Vicky Brown

Good used

Mae O Neal

The purchase of a Dodge Durango 2012 is the worst purchase ever. We have spent over six thousand dollars on this used vehicles. Now it is not a working reliable vehicles. It has been in the shop more than home. We suppose to make monhtly paymemts on a non working. SUV.

Kevin Vickery

The absolute best place for new food sales.

Jimmy McCaul

Excellent people to do business with! I especially enjoyed dealing with Todd the used car manager. He was very friendly and accomodating to our situation. We researched all of the Ford dealers within 100 miles and Murray Ford had the very best prices and service. We are thoroughly enjoying our new F150. I highly recommend Murray Ford for your next purchase. Thanks again!

Andrew Cornell

I worked with the internet sales team and they were great to work with. My buying experience with Murray Ford was fast and mostly painless.

Lucinday Frieda

The Team at Murray Ford was amazing. Everyone who helped us Amir Asadi, Rick Oster and Adam went out of there way to make sure we were satisfied and we definitely were. I can say we will be back to purchase our next vehicle at Murray Ford. Dale Murray you have a great team. 5 Stars from the Frieda's

Michael Lee

Bought a 2018 Expedition Max. Great ride. Fantastic experience at Murray Ford in Starke Florida. They worked hard to earn my business. No pressure approach. Shane is a great salesman, highly recommended.

Bee Line

Shane and Amir kick .....asssstronauts THE END. Great group of folks

Eddie Gardner

I only went for an oil change the grocery store here in town Prince of receipt with a coupon on the back of it front of oil change and filter up to 5 quarts and tire rotation for $29.95 total comes up to about 32 dollars. No appointment necessary comfortable Furniture in the waiting area kind and courteous people take care of you. That is the second time I have been able to take advantage of this the experience has been was the same each time.

Arlene Thelin

Super helpful and fast. We always go for oil changes and our regular maintenance.

John Bassett

Adam did an excellent job of getting my truck in for the recall to suit my schedule. I was impressed with his ability to get things done. It was close to going home and because of the issue I had with Carol he went and personally talked to the mechanic to see if he would stay and get it done. He had to get my truck done since Carol dropped the ball and never called me back when I tried to get her to schedule my truck.

Pam

Polite staff - Great quick service

Caryn Gunn

After having a horrible experience at Davis Mazda in Gainesville, we decided to try Murray Ford. Russell was a great salesperson and we didn’t feel pressured at all. He was very knowledgeable and it was an overall excellent experience! Finance department was amazing! And lastly, the service department was quick to help with issues as needed. Would definitely recommend.

Terry Bryant

Belal is the man, he hooked me up with the truck I’ve always wanted for a price I could actually afford. A few texts back and forth, I drove down, and was out the door in 15 minutes.

Alex Cummings

Great friendly staff that offer quality service and they genuinely care about customers. When I take my vehicle for service, they truly listen to my concerns and they always address my needs. This is my one stop go-to dealership for all of my needs.

My Everyday Channel

I went all the way from Hialeah to Stark Fl, that was 5,5 hours of driving, the service was great! I purchased a new Mustang GT 2019 NEW. My sales rep was Christy and the manager was Richard, they were both very nice and fast with my transaction, they got me out in two hours if not less. I love my new mustang and everyone else talks about it :). It waa wort the 5,5 hours of driving.

Wayne Watson

Brent Hitt and Daniel Lazzaro were fantastic! Thanks guys, and Shazam to you too

Betty Ann Forsyth

Thank you Johnie! No hassle, polite, attentive and called back!! We love our new Ford Lariat F150!

Johanne Artman

We had service done on our 2017 Ford Escape at Murray Ford, and it was 5 Star Service as usual. We have never gotten less than that at Murray Ford. We bought the car there (with a phenomenal deal) and have NEVER had a bad experience with the company or any of its employees! Highly recommend them!