Reviews of Mercedes-Benz Of Ft. Pierce (Car Concessionaire)

Nancy Wacha

I purchased a used vehicle. Salesperson was laid back and no pressure, but not much knowledge or input either. Sales manager worked overtime to procure decent financing. I requested some repairs be performed as part of the negotiations. The good part: the work was completed as promised. The not so good: There was a lack of communication between sales and service, which resulted in two appointments never being recorded, and a wait time of 5 hours between arrival and butt in the seat of the promised loaner. Never got a call back from Parts Dept. Also, there was some noticeable damage to: 1. Leather seats from removal and storage of car seats. 2. Grease spots on cargo carpet and driver window button, ding to the back bumper. I am giving 4 stars as everyone's attitudes were polite and helpful, the work was performed as promised in a timely manner, (maybe a little too quick) and it was the week following the holiday so everyone was over-loaded. Bottom line: Sales can help Service with better communication. Mechanics were rushed and not careful about handling the car, possibly because it was pre-owned. I would still recommend the dealership as a whole. Polite, helpful and no-pressure, probably all the glitches were due to the holiday situation.

Trish Zehrung

We brought our amg gtc in for a tire change and to replace the amg reflective lite in the mirror. Apt at 9:30 and also they were to check why the driver seat would not adjust lumbar and sides of seat. They finally got the tire changed and lens put on by 5:30. Had to order part for seat. Seems every time we come in we need to return because they dont have part or wheel. Melissa was very courteous and helpful. Loaner SUV was quite nicely upgraded.

Chris B

Fantastic buying experience with Tony Garofalo and Johnny at Ft. Pierce Mercedes. In particular, Tony goes way above and beyond for the customer. He took the time to understand exactly what I was looking for and outlined several options to make it happen. He also gave me honest and helpful advice about warranty options and recommended the perfect path to financing the transaction at a great rate. It's rare to find someone as devoted to his customers as Tony, who demonstrates integrity and honesty in his customer relationships. It could not have been a better experience!

Michele Goff

What a great place to work, service and buy cars! All things I have done and continue to do here. Mercedes -Benz of Ft Pierce has the best customers that I have the honor and privilege to serve.

Mike Lewis

I recently brought my vehicle in for service at Mercedes of Ft. Pierce and my service advisor Melissa is awesome! She took her time explaining the ins and outs of what needed to be serviced immediately and what could wait a couple thousand miles. Melissa made sure to keep me well informed throughout the entire service process. She went above and beyond for me and she’ll do the same for you! Thank you Melissa!

Thomas C. Brown

From initial phone call to Mercedes, to bringing my car for a new battery, everything was fantastic !!!! EXCELLENT, EXCELLENT !! My service adviser was Melissa. Wonderful, knowledgeable,and certainly kind, caring, and a true asset to Mercedes Benz in Ft. Pierce. She also called me the following day to see how the battery was acting, and, asked if everything was working properly. A true asset to your company !. Thanks, Tom Brown

Shawn Dillard

Needs to hire better night security

David C

Brandon, Tony, and the entire parts department have been great to me and all of my parts requests. I appreciate their ability to accurately and quickly get me what I need. I refuse to buy anywhere else! Thanks you guys!

Karen Adams

I can always count on Mercedes Benz of Ft.Pierce to deliver an excellent service on my car and last week was no exception. Thank you for employing good people with good customer service and your techs with the high level of knowledge they have trained to deliver a good performance.

Arthur Silber

Doug and everyone provided a professional and first rate experience and as a repeat customer will certainly look forward to additional purchases at dictated by time.

Jacqueline Strother

Joey keeps me informed all the time regarding service completion timelines. He is the best.

Bryan Willis

These guys did a awesome job on my Mercedes Benz Thank you guys

Ralph Lizza

I arrived a little early for my 10:00 AM appointment. I was taken care of promptly. Michael was pleasant and stayed on top of the progress of the work. I was out in an hour. Very good.

Amanda Steadman

Our experience was outstanding! George Strachan was very professional, along with everyone else we worked with.

Jeffrey Brown, DMD

excellent service. Valet car service provided. Comprehensive B service completed and detailed explanation of the condition of my car. I will definitely use them again.

Aston Fowler

Our family's experience at Mercedes Benz of Fort Pierce was excellent! If you ever visit this dealership don't even talk to anybody else except for Mark Humphrey. He's been at this dealership for over 20 years which says a lot about his level of customer service and willingness to get stuff done. We had told him about a recent bad experience that we had at another dealership in getting my sister a car which he truly took this into mind and made sure that this deal was a very pleasurable experience and that we did not experience what we did at the last dealership we visited. My parents credit is not the best due to a failed business in the past. Mark Humphrey informed us that he was getting interest rates from lenders as high as 25 percent, this was ridiculous. However, he and the finance manager kept working and working on getting us a good interest rate and ended up securing us an interest rate of 10.5 percent on the loan! This was the absolute lowest interest rate we have ever heard. The lender would only fund $16,500 which the car was $17,900, so they lowered the cars price by $1,400 in order to make the deal happen, we didn't even ask them to do this which just shows how above and beyond Mark Humphrey and the finance manager went in order to take care of us. We truly felt like we were being taken care of when dealing with Mark Humphrey which I cannot say I have ever felt this way at any other car dealership We've been to. You will begin to like Mark as an individual rather than just a good car salesman, he might even give you a good laugh as he's got a good sense of humor and likes to joke around with you. He also works very closely with the finance manager which made the paper work process extremely fast as in 30 minutes fast which is a lot better than the 4 hours or more we have spent at other dealerships. Mark also spent 30 minutes with us going over the entire car making sure we understood each and every feature the car had to offer which nobody else has ever done before. So if you're looking for a super fast, very pleasurable car buying experience, look to no other besides Mark Humphrey at Mercedes Benz of Fort Pierce, he will take care of you! Tell him the Fowler family sent you if you have the pleasure of working with him.

Renell Ingram

I had the Best Experience Ever on yesterday 6/30/19; from the General Manager Brian, to the Sales Advisor Megan, to the Finance Manager David. My E300 was washed and ready to go when we arrived! The total time to purchase took a mere 1.5 hour (it would have been 1 hour, but we had to wait for my insurance to answer on a Sunday, lol). I had no problem driving an hour to Coggin Mercedes of Ft Pierce; I wanted to go where they truly care about the customer's experience. So honestly, if you're looking to purchase a new or used vehicle or need your Mercedes serviced, Coggin Mercedes of Ft Pierce is the place to go! Renell Ingram

Joseph Bunch

Great customer service. Joey always makes me feel like family. Whenever I have to come in for anything I'm greeted at the door by name. My vehicle's are always taken care of.

Maria Vega

Joey is great ! He always goes above and beyond to provide the best service to my family and I. We never have a doubt that our cars will be in the best of hands with him. Thank you Joey for going the extra mile and taking care of all of our needs with such passion and understanding !

textiles N Things

My service technician Mike provided superior customer service. Very prompt and compassionate to his customers needs. Always have a smile on his face! Thanks for everything!!

Robert Pickler

The job was to take two hours only took one hour, great job.

ALLBCuz2 LLC

If there were an award for “customer satisfaction,” surely the Mercedes-Benz dealership in Ft. Pierce would win it. From the moment we entered the showroom, we noticed the difference. There was no “pouncing” by an eager salesperson. My husband and I approached the salesperson with our requirements. We were looking for a vehicle with sterling safety features, comfort and performance. An extensive amount of research led us to the GLC 300, but it was the personnel at the Coggin dealership which equally impressed us. Megan Mullins’ knowledge of every aspect of the vehicle was indeed impressive, but the" no sales pitch" approach startled us. As manager, Brian Sattar should get an award. He approached us with answers not pressure. Even the exit interview with the finance manager, David Doan, was like nothing we had ever experienced. The frosting on the cake was when Darin Randall, the delivery specialist, accompanied us to our home, guiding us through some sophisticated instrumentation. Have you ever known a dealership to sync a garage door opener- neither had we. For service extraordinaire I would highly recommend a Coggin dealership. They wrote the book on “How to Purchase a car and Enjoy the Experience.” We’re still stunned by their exemplary approach. Linda Phillips

William Hickman

Great,I will be back next month for additional sevices Joey, was very helpful .

Debra Sweeting

Patrick Fords attention to detail and customer service level was excellent. He was knowledgeable and pleasant in handling my car service needs.

Miss Olayo

This is my fourth car from Mercedes. I drove all the way from Palm Beach to Ft. Pierce to meet Brian Sattar to get the car I want! The experience was excellent. I met Dan Walker who was extremely nice and kind and all the people from the dealer were so happy to stay extra time to help me with all the process. I highly recommend them and the dealership. It may be a drive but it’s totally worth it!!!

Roy Her

Great service, caring and knowledgeable staff. Sales team goes out of their way to negotiate. Very competitive.

Jeene Brown

I just purchased my second pre-owned Mercedes. My first one was such a gem I could not think of any other maker. Based on the maintenance cost, etc., it was the least expensive car I ever owned.The head of used car sales, Dan Reif, was amazing. He was helpful and knowledgable, which you would expect, but he was also a skilled and fair negotiator. I am not only thrilled with my "new car" but am very satisfied with the deal we struck and the assistance that was supplied by Dan and his staff.

Kenny MacFarland

It was our first time with Pat Ford and everything went smoothly.

Vita Lanoce

very convenient if one is needing to be at work. Once the car was there, Melissa made the experience very efficient.

Larry Breault

I called Thursday to schedule my E400 for a tire rotation and balancing. I spoke to Melissa at MB of Ft Pierce and she scheduled my visit for the next day, Friday morning at 10AM. I went to the dealership at 10 AM, Melissa took my car and I was asked to wait in the service waiting room for an estimated 45 minutes. At 10:45 Melissa came to get me to tell me they could not do my car that day as they are too backlogged. At this point I squandered most of my morning. When I asked why she scheduled me for Friday if they were so backlogged and she could not answer. Going forward I'll limit my visits to this dealership to warranty related issues. When buying this car last year I struggled to decide between the 2018 E400 or the Tesla Model S. I bought the Mercedes as I was concerned the nearest Tesla service center was in Miami. A big mistake. If I could do it over I'd buy the Tesla and have the wheels rotated at Tires Plus in ST Lucie West which is where I'll have them done next week. This is one screwed up, poorly managed dealership.

Kim Heveron-Hurlbert

Jeremy got my car in quickly and kept me advised of all the technician's recommendations. My vehicle was serviced quickly and professionally.

Matt Athan

The technician that came to my house was extremely knowledgeable courteous and punctual and was able to resolve the problem. I've been driving Mercedes for over 30 years and it's actually the first time that I had used roadside assistance it was excellent.

Ryan Noble

Excellent customer service. Joey always takes care of me. All the staff I encountered was friendly.

Dewey DeLoach

Service was quick and easy. Very nice Service Rep to deal with.

Paul DeGrocco

The best car buying experience of our lives. Brian and George were both honest, efficient and friendly. We followed Brian from his previous dealership and will follow him wherever we go. George made the experience painless and even fun. Thank you to a truly honest dealership that helped us stay in budget and buy a car that both met our families needs and exceeded our expectations. With exceptional customer service that we have never experienced before from another dealership. It’s worth the drive from Palm Beach County to come here and stay away from the gauging prices and dishonest sales reps of the dealerships in the area. Thank you again!

Linda C

My husband gave me a new car for my birthday- wow! Decided on a gorgeous Mercedes C300 Coup and tried unsuccessfully to make a deal where he had previously bought cars. Remembering the great experience I had buying my BMW from Coggin several years ago, we discovered they also have a Mercedes dealership in Ft. Pierce. We called and within a couple of hours had made a deal by phone. Michelle Goff was beyond helpful in finding the right car and facilitating the right deal, making it a pleasure to do business. When we picked up the car a few days later, she and everyone there went out of their way to further enhance our buying experience. We both highly recommended that you save yourself time, energy and $$$ by using Mercedes of Ft. Pierce and Melissa! Many thanks to everyone there!

Marc Goldberg

Absolutely awesome! Jeremy was fantastic, start to finish and accommodated everything we could ask for.

Nathan Lacombe

Megan did a great job, made things very easy and did a great job explaining features.

Karen Lind

As usual everyone is so kind and helpful. Michelle treated me so kindly last time that I returned especially for her. The dealership runs like a well oiled wheel. Coggin motors is for me.

Gavin Conrad

Jeremy Manchester at the service department is the best. Been using him for years. He’s so helpful and keeps me informed when my car is in the shop. Highly recommend him.

Harvey Karofsky

As a car enthusiast I have purchased many cars over the years. In all of my years I have never had an experience with any Co like this one. From the minute you walk through the doors to the time you purchase a car and leave the people cannot be more gracious, friendly, smart and extremely knowledgeable. What a pleasure!! Thank You!!

Mike Dalchand

Quick and easy appointment booked, car assessed and concerns discussed, services provided proficiently and service experience was great. Pricing competitive!!!!

Hitesh Matalia

The best dealership ever I did business with my few different vehicles and service department is very awesome, people are very knowledgeable and polite. Even if I have to drive couple of hours I’ll keep coming back here

David Doll

Great service and sales dept..!! Saved me money in my tires after I said yes to a higher price that doesn’t happen too often. Drive a little save a lot !

Melody McCallie

6 star rating because they truly go above & beyond!!! I have purchased several new & pre-owned cars in the past but my experience here blew me out of the water. From this point on I am a customer for life & will not buy from anywhere else!!! Sales: Barry Paddington is hands down the man to go to! He made me feel like the Queen of England! His superior knowledge & diligence in putting me in the right car for me is without parallel. His dedication to customer satisfaction & service is beyond anything I've ever experienced before. Even my husband who don't like anyone was impressed with Barry! (To Barry, we'll see you next time were ready to buy another vehicle!) Finance & Extended Warranties: A big shout out to Tony Garofalo! Boy did Tony know his stuff & did a lot of research in finding the best extended warranty available. He is mindful of your budget & needs. He also provided a wealth of useful information about the extended service & interior/exterior warranties! Honorable Mention: Michelle who answered the phone & handled all of my long & particular list of questions & needs!! Brian & Dave who handled every question & need I had on Barrys day off (which he needed after dealing with my OCD self). Thank Everyone again!!!! Melody & Joe McCallie

Ronnie Mcfarland

Such a wonderful experience! I brought my car in for the very 1st maintenance , and inspection. A service advisor Patrick forward, was so knowledgeable and informative. He kept in contact with me throughout the whole process and made me feel at ease. I must say everyone at the service center or so nice and polite, and I was truly impressed by the cleanliness of the service department, and courteous and helpful everyone was, what a wonderful Experience!!!! Whoever runs Or manages that Mercedes Benz service department has really developed an awesome team, compared to the other Mercedes Benz dealerships I've been to in the past. After they were done with my maintenance They cleaned my car better than the day I took new delivery. Funny thing is I can't wait to come back again next year it was that good of experience. Thank you to Patrick Ford & the Coggin Mercedes Benz Team For a truly amazing experience Yesterday!

GEORGE STRACHAN

Awesome dealership First class sales and service Will recommend to everyone

Shirley Hope

Fantastic dealership, always trying to help the customer!

Harry Warren

I liked to thank you services director Emil and services writer Mr. Mendoza Joey for helping me with my Mercedes is always a pleasure coming in to a great dealer and getting your vehicle needs taking care the right way! Thank you guys for all the help

Noelle D

All around great dealership. Brought my C300 in for service and Michael took great care of me. The two sisters in the reception area of service were so sweet and helpful in entertaining my 1 year old while I changed out the car seat from my vehicle to the loaner. The Manager Brian was so friendly and appreciative of my business (also helped with the car seat!) Thanks to everyone, great team!

Brad Krey

Absolutely zero BS when dealing with Dawn Walker, and her manager Dan. Zero. Professional and instantly prompt in follow up, too. I asked the general pricing and they were to the penny specific instantly, and most competitive...."This is the price for E, for S, for CLS relative to list. I did not buy a Mercedes, but I'll always feel guilty because they were the best, easiest, straightest car "buying" experience I've ever had.

Primus Pilus

Great experience buying a preowned BMW Z4 here. Pop

terry hopper

My SL class was in for “service B” along with two other items. 1) the transmission, when accelerating lightly from a stop, @ 10 mph feels as though it were shifting i.e. a slight jerk , but without shifting. 2) occasionally the car does not recognize the key, then the push to start button has to be removed, and the key inserted to initiate the start. After service, both problems still exist.

Archie Johnson

The service I get from Mercedes-Benz of Ft. Pierce is far more superior than from North Palm Beach. I love it here!

lolo culver

Michele Fox-Goff is an exceptional sales woman and went above and beyond for my husband and I in regards to our new purchase of the 2020 GLE 450. The SUV has exceeded our expectations and the entire experience at the dealership with Michele was flawless. Thank You Mercedes Benz of Fort Pierce! We are customers for life!

Amit Sikdar

Terrific Service. Our car gets picked up from our home when service is needed, a loaner car is left with us and once the work is completed, they schedule the return of our car in reverse order. Till now, we have not had one hiccup in the entire process of pick up, the actual service and return delivery. We are extremely happy with MB of Fort Pierce.

Jim Clade

Saw a resale Corvette online. Went to just check it out and was helped by Michael D'Addesi in sales. He was very informative and not your typical used car salesman. We went for a test ride and got to know each other a bit. I left with no pressure to buy today which I was not going to do. I looked at the competition (cars/dealers) and came back to Michael. We made a good deal on my trade in and the Corvette is now in my garage. The dealership was friendly, clean, professional, fair and vehicles competitively priced. If you need a new ride go see Michael at FP MB and he'll take good care of you.

Estelle Mapp

My advisor, Jeremy was wonderful! Made the process easy and explained everything step by step.

Daniel Kane

I was taken promptly by Joey. He service was delivered quickly and my car was washed.

Jamal Davis

Everyone was so helpful and nice! Even though I was buying a vehicle from out of town (3/4 hours away) and was kind of skeptical at first, they were genuine and did not play games and/or act like they didn’t want to sell a vehicle (like some dealerships do). They even worked with me more on the price to be able to get a really good extended warranty... I would definitely recommend them to family or friends, and that is saying a LOT!

Whitney Vega

Despite the challenges of today, Seth and Jason provided excellent customer service! It’s certainly a hard thing to find these days and it truly goes a long way. Thank you Barbara, as well, for the behind the scenes claim processing.

Pamela Deware

My Mercedes would not start in my garage, and I called Mercedes of Ft Pierce and described the symptoms. The service advisor said it sounded like I needed a new battery and connected to Mercedes Roadside Assistance. They had someone out to my house within the hour, and Eric called from Mercedes Ft Pierce saying he would be there. He was there promptly within the hour and quickly determined that it was the battery, installed a replacement and made sure my car’s prompts were reinstalled as they disappear with a dead battery. I was very pleased with the service, especially knowing if it wasn’t the battery, Eric would have been able to identify the problem. Great job Mercedes!

Bert Pushups

Good customer service a clean facility and Jeremy my advisor is the very best. The work is always top notch and the prices are fair for the quality of service.

Wilfredo E. H.

I had the pleasure of working with Mr. Joey Mendoza, I want to thank you for all your help and taking the time to explain all the services. You are the best gracias.

J David Rojas

Amazing shopping experience. Contacted them via web link and Jason at sales immediately took charge of making us happy. Pricing was lower than everyone else and their financing options were competitive. The manager of sales paul was very professional as well and understood that we were shopping around. Very willing to do business fairly. Great folks. Thanks

Brian Stewart

One of the best experiences leasing an automobile. The professionalism and expertise of Michele Goff is above reproach. She definitely goes above and beyond to provide the most comfortable and pleasant experience with red carpet service. Well worth the drive from Jupiter to Ft Pierce to work with Michele!! Highly highly recommend. Hats off to the entire dealership all around

D Hooker

I’m the second generation of my family working with the incomparable Mark Humphrey at Mercedes Benz of Ft. Pierce. I remember when earning a high mileage award for the front grill was a badge of honor for my family, and now, with Mark's assistance, I continue the tradition of making MB my trusted choice for transportation. Mark has always been the consummate professional that he is today. I’m proud to be a loyal buyer. Deborah Hooker

Byron B

I had the pleasure to deal with service writer Joey Mendoza. He took the time to listen to my concerns and answer all of my questions. I'm very happy to see service rep people that still go out of their way to treat a customer right. Thank you Mr. Mendoza!

Al Becerra

German engineering. 'Nough said.

Brian Keuper

Good experience with Ben (Sales Rep). Although I did go back on Sunday and Ben did go over "Bells and Whistles" of car but forgot to do touch up paint on Driver rear view mirror and a small scratch on rear bumper. Also need a portfolio to place Owner's Manual in for glove compartment.

Marc Cannistraci

Dawn Walker demonstrates an exceptional level of professionalism. From the first time we walked into the Coggin showroom to the delivery of our Mercedes Benz directly to our home. Dawn is extremely knowledgeable, addressed all our questions, was consistent, remained courteous and respectful throughout the entire process. My wife and I would definitely recommend Dawn if you expect to receive white glove service! She consistently provides the best customer purchasing experience! Sincerely, M.C & S.C

Ddnlddvs Davis

Jeremy 1x of the service representatives had no customer relations skills he was horrible the worst attitude I have ever experienced it would appear Mercedes dealerships need to have some of their employee’s take a course on how to deal with consumers!! Ideally the (Chick-fil-A) motto will do them justice!!!

Shakoor Arain

Excellent customer service. Joey is super star Mercedes Benz Adviser. I highly recommend him

Bill Morris

Very pro active management in solving service related issues. Honest and forthright. Follow up by sales associate was sincere and professional.

Clark Sisson

Mike Lawson is exceptional!! I have had several chances to have my car serviced and the experience has always been first class with a great value. I really trust the service team and would highly recommend them to anyone. Thank you Mike!!

Achilles

Everything done on time and Jermey had everything under control recommend highly

Donovan Pitterson

Mike was professional, patient and very thorough in his explanation of the issues with my car. he will be my first choice whenever I require service.

OWEN ROSE

Staff are always very professional and courteous. I am always extremely impressed with there service and willingness to assist. I would definitely go back to this Mercedes-Benz in the future.

Shay

Very recently I came to your establishment to purchase a car of my wanting. After vigorous research I came to the conclusion that I would like to obtain a Mercedes C300 fully loaded. After meeting and speaking with one of your sales representative I wasn’t met with the car of my dreams, however I came to a medium and decided to make a small payment towards a car. On a later date after going through my options I decided I would no longer purchase that car. I reached contacted the sales representative to retrieve and return my payment. I was met with go around and excuses to why I could not receive my check at the time of request. As a interested customer, I was not pleased with the level of service that was given to me. Thus the reason for my complaint. Please to be keen in the future not to make a potential customer feel pressured into buying a vehicle that they no longer have interest in... Respectfully, Unsatisfied customer

Diane Romeo

Thank you Pat... you take such great care of me and my Benz.... Dr. Diane Romeo

Arthur Hintz

Excellent customer service. My service advisor Joey was more than happy to help to keep my car in top condition.

Bob Morrison

Came in with no appointment, was greeted graciously by Mr Pat Ford. The best treatment I’ve ever experienced at a Mercedes Dealership. The work was performed flawlessly and the car was washed before I left.

Vincent Beneduce

I had a bad experience with service and Emil Weinbender from management called me the very next day and bent over backwards to make me happy. Everybody makes mistakes but not everybody is ready to do something about it. Ft Pierce Mercedes Benz has earned my continued business.

Rob And Sue Roach

We were beyond happy, with our experience here at this dealership. Everyone went out of their way to make us feel welcome. Our salesperson, was Michele, and she was amazing. If you are looking for a vehicle that offers everything, look no further. We look forward to a long relationship with Mercedes- Benz of Fort Pierce, Florida.

Somphavanh Lovanh

Mike is an awesome service rep. He is very helpful & accommodating. However the service job on my vehicle is non stop service issues that I hope their mechanic can be as efficient as he is.

William Empke

I couldn't of been treated any nicer Mellissa, Michael,the finance manager did just a spectacular job. I've been in business 41 years and I really liked the atmosphere of that facility.You all have earned my business and anything I can refer your way I will gladly do so. FANTASTIC JOB!!!!

Dawn Marrero

Jeremy Manchester has been my service advisor for years and has always given me top notch service and professionalism! This is my second vehicle purchased from Mercedes of Fort Pierce and will continue to buy from this dealership.

Cathy Comstock

Our buying experience at Mercedes-Benz of Ft. Pierce was exceptionally good. Our salesperson, Dawn Walker was so friendly, helpful and patient. She took so much time with us to make sure we understood everything about the vehicle and helped us register with Mercedes Me. Everyone we met at the dealership was very friendly and made us feel appreciated. David Doan was very good at helping us put the deal together. We love our vehicle and are very happy with our experience.

josh nosil

Excellent service; thank you Pat!!

thomas dent

Had my 10k service and it was excellent. Brought us a loaner and completed the work in less then a day. Joey was very professional and easy to deal with.

ANGELICA ALSTON

We have known George since 2008. He is awesome! as with this time he makes it a great experience for us!

Juan Olaya

Excellent dealer...outstanding staff...kudos to ALL of them. Will return without a doubt. Thank you, Ben, Dan and Dave!!

Vincent DiFranzo Jr

Thank you as always for taking such good care of my vehicles. Special thanks to Mike Lawson and your top mechanic John.

Joe Thomas

“Pampered and cared for” in an honest, friendly facility, absent any pressure. It is with great pleasure that I have sporadically since 1990, purchased and/or leased twenty-two (22) various Mercedes at this Dealership including Sedans, SUVs and Convertibles. Ms. Dawn Walker Brown is the Sales executive, who always makes this repetitive buying experience a cherished memory. The constant follow-up and attention to detail, cannot be outdone. My family and I were treated with dignity and like royalty. Jeremy Manchester my Service Advisor is so honest, and is a reflection of the epitome of professional and selfless customer care. He nudges me away from my wants, and limits the service to only what my automobile absolutely needs. Everyone would be blessed to have a service advisor like Jeremy. I am a Dentist and have purchased numerous other vehicles from around the State, however always return to the amazing experience at Mercedes Benz of Fort Pierce, Florida. Dr. Joe Thomas DDS, MAGD, FICD, DICOI, FACD

Sheldon Spivak

Service advisor was professional and knowledgeable. Did an oil change and car inspection in minimum amount of time and then even washed my car. The place to go to for Mercedes maintenance.

Magda Susana Torres

I highly recommend Mercedes Benz of Fort Pierce for the Great Service provided by there team ,I’am a returned customer this is my second time broker-assisted new lease with my Broker Richard Dee he worked very hard on my behalf to obtain the best deal for me ,Thank you Mr Dee and the delivery manager Darin Randall,for his passion for the Mercedes Brand he knows everything ,he is truly exceptional ,he came on a Sunday morning to deliver my new car and explain the lease paperwork and help me with the settings and operation of my new vehicle,Than you Mr Randall you are a true professional and also Thank you Mr Tony Garofalo ,Financial Service Manager,Great Experience

Eric Neuhoff

Melissa is a outstanding service advisor. Melissa has exceeded my expectations anticipated my preferences in terms of the when why and what will always provide my car with the highest level of service and perfect balance of maintenance and performance. This is of paramount importance to me and I am and will continue to work with Ms. Leonard and Mercedes of Fort Pierce as a loyal customer. Sincerely, Eric Neuhoff

Monika Kowalski

It was great! Joey was very knowledgeable and patient. I appreciated his help and follow up. He kept me in the loop with every step.

Jamie Chadbourne

Great experience! Friendly and helpful. Well worth my hour+ drive to go here instead of my local MB dealership.

John Canada

Truly exceptional service (Mike Lawson is great to work with, super communication via text & phone) , easy to set appointments, loaner cars available. It’s worth every penny to take your car here. I trust the work that they do will be done right the first time.

David Kenny

I had a exceptional experience trading for our newer vehicle at Mercedes of Ft. Pierce. Brian, Michelle and Tony are amazing professional people. Five stars from me!!

Connie Freedman

Services was promo and reliable. I rely a lot on Jeremy and his expert advice.

Viviana Mejia

I had a great experience at Mercedes Benz in fort pierce I had a recall letter and they did my service completely free with a car wash and vacuum! Offered to send my car to my job because I was at work. Filled my gas tank up a little since they drove it which I thought was nice of them cleaned the inside of my c class very well. Will try again! Highly recommend Randy A Simpatico! He was very friendly and welcomed me when I got to the service area. Very professional!

Jim Pritchard

Jeremy Manchester is always a pleasure to work with. Mercedes-Benz of Fort Pierce is one of the most professional and courteous service departments out there. Would highly recommend the service department to anybody.

Patricia Shaw

Mercedes Benz of Ft Pierce always, always goes the extra mile in customer service. It has set the bar immeasurably high for any other dealerships. We are third time repeat customers, and we couldn’t be happier. Todd Seth is the general manager, and he sets the tone for the entire dealership. He has been with us throughout our three experiences, and he always makes us feel special and valued. He is friendly, kind, and down-to-earth, and he makes time to sit and talk with us. The team who worked with us on our newest car included Brian Sattar, the sales manager, and Michelle Goff, sales consultant. Brian knows exactly what cars are available and what features are available in the cars. He is smart, efficient, and never lost his patience, no matter how many different keys he had to get to open different models. He helped us to quickly negotiate a fair price for us and the dealership. None of the haggling and run-around as many dealers subject their customers. Then Michelle Goff stepped in and took over. To say she is an angel is an understatement. She went over the million questions we had about the new technology and features, anticipating things along the way. Without a doubt, she is the most attentive sales consultant we have ever had. The day after we brought the new car home, she followed through with several minor questions that we had. It seemed like she couldn’t do enough to help us out with anything at all. When we went to the finance officer, Tony, we were surprised that he already had much of the paperwork done for us. He made things easy for us. No high pressure tactics about the varied additional policies available for purchase. We were in and out of his office in no time flat instead of languishing for an hour or more in other dealerships. We recently bought a Highlander at Toyota in Stuart so we are well aware of how extraordinary Mercedes of Ft Pierce is compared to other dealerships. At Mercedes, we have dealt with Jeremy Manchester, the service manager, many times over the years. He is a wealth of information, and he is always pleasant when he returns our calls, no matter how busy he is. The dealership offers delivery of a loaner car to my front door in Palm City as my own car is whisked away for service in Ft. Pierce. And then returned to my house when the service is complete. How much easier and more convenient can it be? The drivers are timely, courteous, and they call before they show up at my house. All of this is indicative of the general personality and disposition of the dealership, starting with Todd at the helm. This dealership is living proof that buying a new car can be a pleasant experience!

jim drake

Nice staff With good selection. But I haven't bought anything yet

Manny Sanchez

They did a great job. Clearly communicated extra work. They provided a detailed report of work performed and recommended. Jeremy is an excellent service advisor. Have used him for several years.

Wanda Carranza

Bought a car there 6 months ago, according to their carfax the car had not been in a car accident (this was a supposed certified vehicle). As we inspected the car we noticed the door improperly aligned and looked like it was recently painted. They kept us telling the car was never involved in a car accident. After lots of back and forth they finally contacted the previous owner. The previous owner shared that the door was hit by a shopping cart and he replaced it. We let it go because it was fairly good price. However, the car seats were pretty dirty and we asked that they align the door and clean the car. They did align the door but the cleaning was terrible. We cleaned the car ourselves, we sent pictures of the dirt coming off the seats to the salesman. Imagine dirty water wiped from the seats. I can tell they didn’t even do a good job at vacuuming because the previous owner left a broken appliance under the seat!!! I, of course, found it while I vacuumed. Afterwards there was a “miscommunication” regarding the navigation. Apparently the car was set up for navigation but needed the SD card, this was not made very clear. After I complained about the car cleaning and money spent on detailing we made an agreement that they would pay for the SD card for the trouble. I’m finally writing this review because it’s been several months and emails. Still no refund after emails and texts.