Reviews of Greenway Kia North (Car Concessionaire)

Victor Falcon

Outstanding service Christian Perez I recommend any day.

Luis Ramirez

The best excellent service. Great people wonderful customer service. Thanks everyone

Sharne Bacon

Issac & khloe are thr best sales people ever ! Just bought a 2019 kia sorento from this dealership everyone was very nice

Renee Maenle

Easy car buying experience! Jonathan did a great job making sure we got the most out of our trade in and Mark was great making sure we found the perfect car with all the features we wanted. Would definitely buy from them again.

david hunt

Nabil was very helpful, patient, and overall awesome! This is by far the best car buying experience we've had at a dealership. We recommend all who look to just go in and talk to Nabil or Cesar (Salespersons). They make you feel comfortable and help you no matter your circumstances. We'll definitely be returning for our next vehicle!

Deb Franz

I went to Kia North not totally sure of what car I would be interested in. After test driving the Kia Soul And seeing how it handles on the road I was very impressed. The salesman spent a lot of time with me explaining everything the car had to offer including the safety features. I left there with a head full of information and did a little bit of research online. The following day I gave them a call and let them know I was interested in the Soul. I went back and spoke to the salesman who is extremely knowledgeable and he worked out a really good deal for me. They had the color I wanted right on the lot so I signed on the dotted line. A really nice perk was that my insurance actually went “down” due to the 5 star safety rating. I would recommend this dealership. I am very happy with my new Kia Soul.

Sus Lory

It was a terrific experience from beginning to end. My sales Consultant was respectful, kind and thoughtful. Really help us get the best deal, thank you!

Beth Kuhlman

Husband had recalls on his car and took it in for this and they told him he needed brakes. There was a white board with brakes advertised at $299. It did not say for front only or back only. When we went to pick the car up and pay it was $555 to our surprise. When questioned they said that it was $299 for front and $299 for back. When we said the sign doesn’t say that they responded it is for each. As I was leaving the service manager was outside with a service agent and I said you need to be specific in your wording. As I was trying to take a picture of the sign the service manager pushed in front of me with a marker to change the sign so I couldn’t get the picture. They were very rude and only after a fast buck to take advantage of a customer. We will never return there.

Desiree Townsel

Isaac and Chloe best great customer service my mom just got a car

Victoria Portillo

Christian Perez was very helpful and patient in helping me find my first car! Gave me great deals as well!

Theresa Prada

Worst customer service and sale. Was sole a Kia Sorrento Certified with the window lock that dosnt work the car tag area with a hole so it dont hold your tag. I was sold a warranty and not given any paperwork for it. I had to hound them for an week to get paperwork I should of had when I left. I also just found out they still have no paid my trade in off yet and it's been weeks. I call and no one answers no one returns your call and the manager David Andrew's is useless never returns call or messages. Worse service I have ever received purchasing a vehicle. Stay away!

Laura Jackson

Thank you Orlando Kia north and my favorite sales Nabil , I have a bad experience with dealerships but Not this time because Nabil make it easy for me no pressure very helpful get me the car I was looking for even with my low credit score . If any one need a vehicle go to Orlando Kia north and ask for Nabil and thank me ....

Jonathan Watts

Friendly staff, complimentary wifi, clean waiting area, and quick service.

Kristina Brown

I just bought 3 cars and I couldn’t be more pleased with the service and sales people. I want to especially thank Mani and Mohamed for making it an easy process and taking such good care of me!! I will definitely be back!

Alexia Brown

I recently brought a car and I was helped by Khloe joiner she is so Professional. she helped me find exactly what fits me I love her if u go to Kia ask for Khloe

pedro aguilar

Was recommended by a relative, looked online and made an appointment. Came in the next week and Nabil got me in the car I wanted! I am all smiles! Thanks Nabil! Will be back with my Grandma to get her in a nice car!

Greg Rosenheck

I was looking for a dealer to trust but I guess it was another waste of day. I brought a car from another dealer. There has been a humming noise since day one. I have 2 independent contractors that confirm it and 3 kia dealers that call …

Rey Merc

Great customer service, did not have to wait long, Great coffee, my car came back to me repaired and Squeaky clean.. the associates are great and very informative...Highly recommended....

Meghen Vance

I will avoid this dealership in the future. My husband ordered a tow plug for the bumper of my new Sportage and the dealership insisted he prepay in-person and said they would call him when it arrived at the service department. Two weeks later, they still hadn't called so my husband called them; oh yes, the plug was there. Strike one. In 2015 I got a recall letter for undercoating on my Soul. I called Kia North and was told they couldn't service that recall because undercoating is only done in northern states. Imagine my surprise to see the undercoating recall service was performed with the catalytic converter recall. Caught Kia North telling another lie. Strike two. When I picked up the Soul I was told batteries only have a 2 year life. I called the man out on this blatant lie as my Soul was purchased new and the battery was 6 years old. Then he said in Florida they only last two years. I called him out on that lie as well since I'd moved from Ohio to Florida over 4 years ago.

Michael Humphreys

Perhaps the best car buying experience of a lifetime! I wanted a KIA but early in my visit at the dealership, I said I was open to considering many models, anything but a Soul. I test drove several different models. After working with me, my preferences, etc., the salesperson said he had something that he thought might be perfect for me, but didn't say right away that it was a Soul. On the way across the lot, I began to suspect it was and agreed to sit inside it. I was wonderfully surprised. Solid, well built, innovative, stylish, had lots of room, I could see well out the windows, and the sound system was simply stunning. It quickly grew on me. I'm thrilled with it. Awesome little car. Feels like a truck, little higher off the ground but acts a bit like a sports car too. I could not be happier with it. (I'm 6ft 1in, 200 lbs)... best decision I've ever made in a car purchase. The finance manager created a win- win for me and the dealership: honest, very kind, had my well- being in mind. Not only was it an exceptionally good deal, it was forward looking, thoughtful, and more than fair. I could not recommend a dealership or group of committed individuals more highly.

Evedeana Lugo

Issac Lorenzo is phenomenal! His drive, passion, determination, and knowledge make him all around the most astounding salesman! His attention to detail in your every want and need make for the perfect experience and helped with finalizing …

Desiree Williams

Not even worth 1 star!!! Drove an hour here after dealing with 3 different dealerships. They spoke nice on the phone, claimed to have everything ready for when we got there. First day we made a deal and gave a down payment to drive off but …

JACQUELINE Jackson

Very nice and sweet person we bought a car...she helps out in anyway she can great experience with her

Hubert Talavera

Flex coupler repair with appointment. Easy drop by off. Courtesy shuttle to Lake Mary. Personable driver. The average score of in part due to the check out process. I found a coupon after dropping off. They had to redo the order, which took a while. The rep looked downright annoyed that I brought a coupon.

Marc McGaffic

Avoid this dealership at all cost. Spent an entire evening at this dealership looking at a Outlander. Was promised a particular payment and interest rate and even signed the paper stating so. Was told to take the car home and we can finish up the paperwork the next day. Called the next day and was told the finance department was working on a new deal for me to lower the interest rate. Continue driving the car because, worse case, we can keep the originally agreed upon interest and monthly payment. Called again on Monday, Tuesday, Wednesday, and Thursday. Was told the same details each time I called. However, on Friday, ONE WEEK after driving off the lot, I finally received a phone call from the finance department. I was told the payment would increase by $200 a month because the interest rate skyrocketed "overnight". I stated I couldn't afford such a high payment and that I needed my trade-in car back and I will drop off the car I drove away with the previous Friday. That's when I was told my car was sold the day prior and there was nothing they could do to help me. This shady dealership sold my car, from under my nose, and stuck me with a vehicle I can barely afford. All to make a quick dollar from a hard working man that supports his family. I will never, EVER, step foot on this dealership property again. This entire organization should be ashamed of themselves for how they treat people.

N F

DO NOT BUY FROM HERE! This place has got to be the shadiest dealership in the entire Orlando/Longwood area. Last week I went in to look at the 2016 Sonata they had for sale and I was going to trade in my current vehicle for the deal. After about an hour of negotiating the price of my trade in and the "new" vehicle, we came to an agreement that my total financed amount would be roughly $15,400. It was late, so I was asked to come back the next day to finish signing the rest of my documents. I had signed enough documents that allowed me to actually drive home with the new Sonata. The very next day when I came back, ALL OF A SUDDEN, my total finance price increased from $15,400 to $16,900! They did NOT advise me of the increase in price until I read the documents and called them out on why it increased. They had lied on my initial paperwork to make their numbers look better in order to sell me on the car. Then made excuses to why it was increased without telling me. Bottom line, I should have walked out due to their lies and shady business tactics.

Kelly Hinckley

James in the service department took great care of me today with multiple issues I came in for. He remained in communication with me throughout the day and was very professional. Thankfully the concerns I had were easy fixes. I’ll definitely be back for any needs I have. :)

Melinda Lopez

This was the worst dealership I have ever had the misfortune of dealing with. I was greeted when I walked in however the sales representative that was going to "help" me left a lot to be desired. After I explained what I was pre-qualified for, what I was looking for, and what I saw online, he then took me and my family to a brand new car which was priced at more than double what I wanted to spend. He refused to answer direct questions and when he was told to back off because he was pressuring me, he then proceeds to say, "You want to feel pressure. I will show you pressure. Do you want to buy the car? Right now. Yes or no?" At that point I walked away and left the dealership. On the plus side, I went to another Kia dealership, City Kia, and had the most wonderful car buying experience and purchased a car. While there I learned that 3 other couples had a similar experience at Greenway Kia North and all purchased cars at City Kia. I would not recommended Greenway Kia North to my worst enemy. Awful experience and will never return.

Mely Acevedo

I bought a car last week and they didn’t wash it, and it was full off cockroaches. Also Cesar is super rude. Don’t buy car in this dealer. They’ll make you wait for HOURS for nothing.

Tiffany Michele Tv

I purchased my car

Claribel Roman

The salesman, Christian Perez, was very informative and patient. He was knowledgable and offered a diligent service. I am very please with my purchase.

Paloma Sofia Garcia Bedoya

Its always a pleasure to take my car for service here. Never had an issue, customers service is always exceptional.

christian stigler

We couldn't be happier and we will definitely be visiting them again in the future! Thanks guys

alejandra thompson

My salesperson, Cesar, made the process easy and enjoyable. Also kept things moving with the financing and paperwork. They made the whole process go smoothly.

Joe Smith

When we came in we thought it was going to be like in other dealerships that are tricky and pushy, but instead we were listened and treated respectfully. Thank you so much for the excellent service!

paz neil

Amazing experience!!! First time buying a car and they took care of everything ! No hassle , no hidden fees , no issues, straight up with everything. Very professional and friendly. I def recommend ! New Kia Soul, couldn't be happier !!

Jennifer Hanlin

Learn how to talk to people first off I never but bad reviews on nothing but this is horrible

Chris Hamilton

Live in Jacksonville and had emailed this dealership to inquire about a Telluride - LX (base model) in White. They emailed me twice, both times confirming that these exact vehicles were on the lot. I drive the 2 hours from Jax and of course, they did not have either of these vehicles. Said no problem, they can get one, let’s work some numbers. Came back with $40k MSRP for the LX (usually around $32ish), which was only $1k less than I was quoted for the EX (fully loaded) up here in Jax. This is now the fifth really negative experience I’ve had with Kia sales, three times online and twice in person. Overall shadiness, false advertising (no dealer got anywhere close to what they advertise online and on TV), and complete lack of desire to do right by the customer. Felt more like the DMV than a car dealership. I’ll never set foot in another Kia dealership after my two experiences both here and in Jacksonville. Anyways, stopped by the Hyundai dealership on my way out of town. Got a great (and fair!) deal on a Palisade. Save yourself the time, headache, and gas, trying to buy a Kia. Avoid this place like the plague.

Natassia Johnson

Khloe Is Amazing!!! Very professional, polite and she gets the job done!!! She helped me get a brand new 2019 !!!! Thank You Boo!!!

MEL A

Christian Perez was my sales rep , wonderful experience referred a couple friends to the same rep got the same experience 10/10 enjoyed my time with them they took good care and sent me off best assured I have exactly what I want

Víctor G Rodriguez

Hicham, great customer service, came looking for a used car and he got me into a hole new Kia Optima 2019 LS 0 miles. Great guy 100% honest and transparent! Recommend him as well. Knows what he’s doing, doesn’t waste your time and the best part gets you the car that you want! Great Dealership!

Melinda Murns

Mark Jama IS the BEST I love my new 2020 Soul

ophel pedra

Amazing service! I purchased a new Sportage last week from Cesar. The car is impeccable and in mint condition. I highly recommend him. I will buy all my cars from Kia North! Fast service, friendly and courteous. 5-Stars!!!

chelle lucas

Love love love Khloe Joiner!! .. I’m a first time buyer and I went in very unsure and doubtful about purchasing a new car but she made everything so simple and to the point .. The process was a bit long but Khloe made my daughter and I feel so comfortable that I did not mind .. She even offered us pizza due to the wait .. I definitely recommend making an appointment to meet with Khloe as she will help you get the car you want at a low cost .. I greatly appreciate her help ❤️

Rachel Strausbaugh

I scheduled an appointment a week in advance for Monday May 20 at 10:30 AM. I arrived on time and no one came out to assist me. I went inside where 20 minutes passed before I finally found out where my car was. They told me an issue I was having with my car was "fine", and proceeded to go ahead with the oil change. By then it was 12. I was wearing my 4-month-old and trying to entertain my 4-year-old. I hadn't heard any information. At 12:30 someone came out to say my car was "almost done". At 1 inquired again, they said my car was in detail being washed. I asked again at 1:30 and finally asked for the service manager. Their service is terrible. While I was waiting, a woman came in and was upset because she had an appointment to see a car. She drove an hour and they sold the car. They were totally unapologetic or sympathetic, just to give you an idea of the service. The manager later said they were fixing a recall, which I knew nothing about and didn't ask for. After 1:30, they told me my car was waiting to be washed (again?). By this time my 4-year-old is hungry and impatient. Understandably. Their fix for this? Nothing. We have oil changes included for a year and I would rather pay for them somewhere else than come here again. This is my third bad experience with this location and I won't be back.

Skyler Oneil

I found the perfect car for me here!! The service is professional, courteous and they really listen to your wants and needs. Once I purchased the car, Cesar (the young man who assist me) did a Safety Check on site. My car was delivered on time and with a smile. They have a great selection of very good used and new cars, in awesome condition and based on my car search, the prices are more than reasonable. The sales manager also is kind and knows what he is doing!! Thank you Orlando Kia North for making my life so easy with this purchase. If ever I need another car, rest assured I will return :-)

Daisey Cruz

Bad experience. No communication at all. Left six messages an never got and answer. At the long run left without a car. Never to go back. Communication and respect for the customer mean alot to me. No blame on the sales guy. But on management.

Courtney Miller

I brought my Kia Niro in on a Thursday for a routine oil change and tire rotation and it took THREE hours... They stated that they were training a new mechanic or whatever, so it's fine BUT when I brought the car in to service, I previously had a nick in the passenger rear tire, and when I brought the car home (I didn't have time to check before I left after waiting three hours) the same wheel with the nick was on the same axle.... I may not know everything about cars, but I know how a tire rotation works and you don't just take the tire off the axle, rotate it, and put the tire back on that same axle. SO, I brought the car in the next morning and told them that they didn't complete the service that I paid for. So they fixed it in another TWO HOURS.... A TOTAL OF FIVE HOURS AT THE FREAKING PLACE FOR AN OIL CHANGE AND A TIRE ROTATION. I could've done this service myself at home for that amount of time. Damn. Not a single employee or manager came by to ask what happened, how they can help, or to offer compensation. I am a 24 year old, and I've worked in the customer service industry since I was 16 and even I have the capability to know that is terrible customer service. DO NOT bring your car here for service unless you're a mechanic yourself and can check that they've done what they said they've done. If not for the nick in my rim, I would have never known. I have to check my oil now to make sure they even changed that....

T V

Friendly service staff and on time as promised. I'm happy to get my car serviced here.

CINDY EDWARDS

Khloe joiner ‼️‼️‼️‼️‼️ Was the best car sales women ever love her I love my new Kia Optima thanks Kia

Neil Sauer

Service department took 3 hours to do oil change and balance tires. Salespeople seemed very pushy and one tried selling us a new car after we've only made 3 payments on the last one they sold us.

Víctor Manuel Guevara

We spent minimal time and were given amazing customer service! We highly recommend this dealership to any businesses who need to purchase vehicles. Thank you

maria fischer

Cesar was great, very knowledgeable, no high pressure, and I felt they did everything to help me with my purchase. Couldn't have asked for a better place to get my car. . The cars are upgraded and low miles, anywhere else you have to pick through the bad to get to the good.

Libby Casares

I dealt with "Chris": polite, explained to me what was done. I just wish my appointment had been enough to not spend 3 hrs there. Other than that, it was a very good experience

valerie Smith

Really nice service, they are incredibly helpful and the car it’s in perfect state. Highly recommended

The Counteroffensive

This is my second car I bought with this dealership. They took great care of me and got me an excellent deal on my 2020 Kia. My sales person Christian Perez was so professional, plus he worked so hard to get me into the car I really wanted. Financing was was a breeze with Sekula Jovanoic. The whole team at Orlando Kia North is the best hands down. Thank you for all your hard work and dedication.

Erika Stigler

The purchase was difficult for them as I was going from a lease that had many more months left until turn in date, and somehow they were able to work out a good deal plus find me the exact SUV, Exterior and Interior Colors I wanted. I couldn't be more thankfull!

Emily Tucci

The best car dealer I've ever had!! Alvinness was honest and trustworthy. He was patient with me and even played with my kids. I will continue to come back to Alvinness and tell everyone I know about him. Thank you for my beautiful car!!!

Jeff Noe

Maintenance program is poor. Looked at a used Kia Soul. Oil was dark brown and the sticker on the window said the oil was 1000 miles overdue for an oil change (they insisted they just forgot to change the oil sticker and did change the oil, but it was definitely NOT new oil). You can tell they checked the air filter because the air filter cover wasn't even installed correctly! Plus, there was some minor front-end damage that they didn't tell us about (hood was replaced, right headlight was replaced, front bumper was freshly painted). Would not recommend them due to their below-average maintenance.

Cashica Perdue

Hicham We Really Enjoyed Him & We Laughed The entire Time & Hey David He So Fine He Blow My Mind Go David lol

Stefanie Shames

The whole process took too long but my main concern is that within one week of purchasing a used car the oil light came on. I understand the vehicle was "as-is" but I was assured it had gone through an inspection to determine if it was worthy for sale. When we took the car for service there was no oil in it! That should just have been a basic maintenance item. It needed 2 tires, too, but the focus was on washing the car instead of just making sure there were adequate fluids.

Leo Acosta

About a month ago I took my nephew to purchase his first car at Greenway Kia North. We purchased a KIA Fotre that same Saturday evening, which we had to return the following day. We then purchased another vehicle on Sunday. So why did they get two stars and not less. On the positive side because of the floor manager Christian. Christian assisted us very professionally with both purchases and the return. Christian I'm sure will be working with a better managed dealer soon as his treatment of the customer warrants it. On the negative side, we were given misleading information on the vehicles warranty by the first "sales" person that assisted us hence why we had to return the first car. Please note that going to the dealership took an hour and a half round trip. The second and most amazing reason I gave them only two stars is because of the finance staff. I have purchased a lot of vehicles in my life and from many dealerships but I've never been told to take the vehicle and come back to sign the paperwork the next day, hence why I was allowed to return the first vehicle because nothing was signed. When we went back on Sunday we were told the same thing, and others were also told to come back because it was too late and the banks did not operate. Mind you on Tuesday when we finally signed the paperwork it was at 10PM. Basically they did not want to stay on the weekend and they also wanted to include additional charges and warranties on my nephew's car. Please also note that I called the GM to give him an opportunity to discuss this and he never returned my call.

Alex Lanza

Very happy with my experience. This was my second time going to same dealership and I walked with the best deal possible. Christian Perez was super hospitable and understanding. He went the extra mile for us and kept an energetic composure the entire time! Late night and all. He listened to everything I asked for and came out with a great opportunity. Truly satisfied!

Tee Brown

If you’re looking for a new vehicle Khole is the person to go to. One of the sweetest saleswoman you’ll ever come across. She made this process so easy. And went out of her way to make sure I was able to get to get into something new.

ann prullage

I give Greenway Kia North 5 stars. James was helpful, friendly and went above and beyond to service my vehicle. They were 10 miles out of my way, but I will drive the extra distance to get great service. THANK YOU!!!

Cherrie Jackson

Issac is a great work he help me out alot and I love how he works team Issac

mike keto

Khloe was very awesome. She was patient and explained everything sometimes more than once. She made my first car buying experience easier and less stressful than it could have been. Drive time had a greasy seller croon of cars, all up-to-date with great features. I would definitely recommend them to anyone

Sand Omary

Such an amazing service, great deal, we are so happy. Thank you!!!

Vanessa Price

I am very happy with the vehicle we bought and Nabil was very nice. The problem was waiting to take home our vehicle. We got to the dealership at 6 o’clock, knew what we wanted, made a down payment, already had a tag in hand, already had insurance, and already had payment voucher. 3 1/2 hours later my husband was still not in the office to finalize the registration. According to others in the room they had been waiting for hours as well. If you are going to sell that many vehicles, you have got to staff better. We live an hour away and my husband is probably not going to get home till about 11 PM at this rate. That makes the buying experience so much worse. The other thing I have to say... the dealership fees, document fees, Kia fees and whatever else fees are CRAZY! They are the highest we had seen all day from any dealership.

robert slattery

I am extremely hard to please, but probably could not come up with enough positive things to say about our experience. I am so glad that I found them. Is clean and organized I would highly recommend anyone to do business with Cesar the salesman!

JM12

Received great service from this dealership. Very friendly and knowledgeable staff. Management went out of their way to make sure I was satisfied with my deal. Will recommend Greenway Kia North location to all of my friends and Family.

James Figueroa

I must congratulate Ricardo Hugh Anderson Salesperson at Orlando Kia North for an OUTSTANDING JOB during my recent visit to the dealer. I arrived at this dealer to purchase a vehicle for my daughter, who needed one right away, and had the pleasure and satisfaction to deal with him while there. Nonetheless, I must say that his fine work ethics, customer service, professionalism, and dedication were nothing but SUPERB. His attitude and assistance to go the extra mile was quite noticed during his entire assistance. There is no other word to describe his duty as IMPECCABLE AND OUTSTANDING. Before arriving at this dealer, I had already dealt with lots of salespersons from different dealers and never have I received such remarkable caring as a customer. Once again, Ricardo Hugh Anderson Salesperson at Orlando Kia North provides nothing but OUTSTANDING WORK. I take my hat off to you Ricardo Hugh Anderson Salesperson at Orlando Kia North for a JOB ABSOLUTELY WELL DONE. I will definitely not hesitate in contacting you in the near future if I need something done because I know it will get done and certainly done correctly. Obviously, there is no doubt in my mind that I will refer your services to anyone who is willing and looking for the same treatment that I had received. To the higher echelon please make sure Ricardo Hugh Anderson Salesperson at Orlando Kia North receives all the credits and kudos that are due for an OUTSTANDING JOB well performed. Thank you once again, Ricardo Hugh Anderson Salesperson at Orlando Kia North for such a great job and caliber work!

Kathryn Miller

As someone who absolutely can not stand going to used car lots, I must say Orlando Kia North is like none other. After visiting several shady car lots with terrible experiences, I reluctantly took one last shot. Cesar was my sales consultant and he provided an amazing customer experience and focused on providing us as much information as we needed to be confident in our decision without being pushy at all.

Tageline Saint Juste

Thank you so much... I'm so very pleased by Khloe she was very patient with us and she was able to help us get our brand new car. Thank you!!!

Badzmom4

Cesar Pedraza and David Andrew (sales mgr) went out of their way to make things right with the little random issues I had purchasing my new car. Such as the screw in the tire before I ever left the lot and an issue with the headliner (which will require it to be replaced). This is the 2nd time I have purchased a car here and this time around was better than the last. I'm glad I came back!

Mr StealYour556

After explaining to them over the phone that we wanted a specific car at another kia dealership and drove over a hour and a half to get it just to have it not be on the lot. We told them that we didn’t want to come out to look at another car for it not to be there. They reassured us this new car would be here when we got there. We drove another hour and half just to find out they sold the car we said we were getting to someone else. They lied to us just to get us down to look at other cars. I’d avoid dealing with these people. If they lie about this it makes me think they will do anything to sell a car even if it’s a lemon.

Suzy Darling

If you need a car see MARK JAMA It was a delightful experience to own a new vehicle, compared to what horror stories you hear I got my 2019 Sorrento without a whole lot of back and forth What was really pleasant was feeling appreciated as a customer I plan on referring plenty of people to Mark

carol lester

Patricia is my sales consultant she assisted me 3 years ago on my Optima purchase, and it was a pleasure having her again on my most recent purchase a week ago she is very helpful, pleasant, courteous, patient and very knowledgeable of the vehicles. I love my car, I love Kia, thanks again Patricia for all you do, you are the BEST!!!!

Esmeralda Zarazu

Be very careful with this store when you buy a car. We got scammed. We bought the car and in just 2 months the engine broke down and they don't want to take responsibilit

Estelle Cella

Great experience purchasing a car. The sales people are very friendly and I feel like I was part of their family

Johnny Scott

Bought a car today with Khloe joiner !!! She’s the best must go see her if you need a car !!!

Sebastián Aliaga

It was a really smooth transaction. The finance was also a breeze to go through. Very pleased with the service I received.

Damon and Carmen Brown

My husband and I came to the dealership where we were greeted with a smile from Khloe. She was abosolutely wonderful, really listened to what our needs were and went above and beyond when it came to customer service. When you leave this …

Anadelyn

I believe they are scamming me out of warranty repair. An estimate of 2-3 hours took 7 hours. After 3 and a half hours I was told that the delay was because the first part they attempted to use to make the repair did not work and they were looking for the right one. 2 and a half hours after that update they called me to recommend unrelated things be done which my mechanic will handle. I agreed to one $15 charge that they for some reason actually charged $27 for. After paying I looked at the paperwork and saw the primary problem was not even mentioned. That little repair which they did not even start till I agreed to it 6 hours after drop off is all that they did. I then got a manager to witness the problem which he acknowledged was a problem and said he would get someone to diagnose the reason it was happening. After waiting around longer I was told there is no problem, and they will not fix anything. I am almost at the end of my warranty. My dad thinks that the throttle needs replaced and they don't want to pay for it. Their printout receipt that they gave me won't even prove that I tried to get it fixed while I was there. I am borrowing my mom's car to avoid adding miles to mine and taking it to our mechanic as soon as possible. The car can coast up fairly steep hills and will accelerate to 20 mph without touching the gas pedal.

Carlos Hidalgo

Definitely very dissatisfied with my purchase, leaving the dealer the vehicle that includes a light that says to verify the battery charging system, register the dealer and told me to return next week for what they were closed, days later I returned to the dealership in a distance of two hours and then they tell me that they cannot solve me because the lights had changed, but the most serious thing is that the car supplied by them, since the vehicle had that light on long before buying the vehicle to say that They already found the problem of this vehicle, in conclusion they have excellent customer service when you get to the first one, after buying the vehicle they treat you very differently, I definitely do not recommend them, there is no sincerity specifically sellers Javier and Cristian, they can not do Your part to help customers after closing the business or sale, comprises a problem in the battery to and had the gall to tell me that wallmart fence that was there that was purchased and is still in warranty

Joann Jones

Khloe!! Is Awesome!!! She helped us out with the entire process and it was a beautiful experience!! She has a beautiful spirit and she is very helpful!!

Derrick candace

I Just bought my first car ever car from Orlando Kia North. They made the process super easy. They answered every question; and even though I already knew which car i wanted i did notice they had a great selection. For all those reasons and a great warranty and on-site service, I'm certainly going back there when its time to level up. David the manager was so helpful as the salesman Christian, thank you!

Celeste Bullard

Christian Perez was my sales rep, Such a good dealership, gave me a great deal for a very nice car. Would definitely came back, wouldn’t ever go anywhere else. This is the best dealership ever!!! Get your car from here and you wouldn’t regret it!!

Jeremy Hinds

The team out at Greenway Kia is awesome! They will get the job done and make sure you're 100% satisfied!

Jas Kelly

This is a good place to purchase a Great Car! They made my experience so easy going.Greenway Kia North care to meet every customer needs

Omar Pacheco

What a pleasant buying experience thank you.

Lorissa Holmes

Khloe joiner is AMAZING my process was super easy. Being a first time purchaser i was skeptical about even leaving with a car not only did she make sure I did I got a great rate for insurance thanks love!

KIMBERLY BOLES

Just purchased a 2020 Telluride with Khloe' Boles the most amazingly courteous professional sales person ever what a pleasure and delight to work with the Kia North team they listened to my desires and needs and my deal is exactly what i wanted so Level up your life by upgrading and purchase from Khloe' Boles Orlando Kia North. Today! I've referred many people and will continue to do so, you won't regret it.

Greg Najduch

I found a car on autotrader that I was interested in purchasing. I called ahead to make sure they hadn’t sold it yet, and made an appointment to come in. When I got there, I was told it had already sold, but they had some other cars for me to look at. I almost punched the dude in the face. HUGE waste of my time. 2nd Kia dealer that I’ve had problems with.

Mesha Larsen

They definately were helpful. First time I went thought they would not be able to help me. But they called me back and was able to get me in a newer bigger car. Very thankful.

Shaykaviya Smith

Khloe was very helpful in finding me a car, the staff was very nice here as well. She went over and beyond for me. I will be referring her to anyone that’s looking for a car

Matt Rueff

The car I bought was in great shape and I consider it a good deal. The problem was that they made a few promises to me that they did not keep once I signed the bottom line. I have reached out to them several times to no avail. Be careful if you decide to buy from this dealer.

Jose Ortiz

I loved my experience. It was a late night. The team all stayed late to work that deal out for me. I was hoping for a nice safe SUV with AWD. I left with a brand new SUV, with 7 seats, AWD, amazing safety features, and adaptive cruise control. When I told them what I wanted on a Friday, they went and picked it up from across the state and had it ready for me on Monday. Great value on my trades, good interest rates, and best of all; we were treated like family.

denise chelkowski

I went in to purchase a car not lease. I test drove a 2018 Kia which I loved except for the interior color. The salesman informs me he spoke with the sales manager and they have a vehicle that has excellent manufacturer rebates that is in my budget to purchase the car not lease. I test drove it and wanted to purchase it. He speaks to his mgr again and the price is now different than what was originally offered. The lease was $ 350.00 per month which puts my loan at approx. $563.00 which was $238.00 more per month than we agreed to. I was also told that I would get a call back in one hour and nobody has contacted me.

Edward fitzgerald

Exceptionally pleased with the overall service & knowledge of the sales staff at this dealership. Tremendously friendly, non pushy yet ambitious sales reps that will assist you to discover your best option and allotted possibilities. Clean facility with diligent service and detailing staff sure to display outstanding workmanship. Overall a substantial place to shop for a used vehicle sure to suit your requirements. Vastly recommended to anyone in the market for a new car!

Alvaro Montes Buttgenbach

Wow! Went in for a servicing and left with a brand new car! Cesar was fantastic, keeping his promise that the sale would have no haggling and I’d be out within an hour. Guess what! He did it!!! This is the way to buy a car!

Weetsee Jean-Pierre

My sales guy Fati was amazing and helped me through the whole experience. Him and Sabi made this a seamless transaction and were sheets available to answer questions weeks after my purchase.

Robin Flournoy

I brought my 2019 Kia Optima from Khloe Joiner. She makes you feel like family. If you're looking for a vehicle, go ask for Khloe people!!! I love her!!!

Trisha Stuart

Treated my family and I wonderfully and saved us a lot of money!

Bobby Nole

The experience was great. I showed up a little before my appointment time and was taken care of right away. I was only there for an oil change but they pointed out that the air filter was due to be changed. They completed everything quickly and had me out in a little over an hour.

Ragina Smith

1st time at the Kia North Dealership and had the opportunity to work with Hicham. He was very attentive to our needs and was willing to work with you. He also made sure we were taken care of. I highly recommend working with him.

K S

Worst car dealership experience. Not an option to give no stars otherwise would have selected. Dealership uses bait and switch with lower manager's special pricing Stock #: 0PN8783A, then applies outrageous dealership fees such as 999.00+, in addition to low balling trade in car values. Don't waste your time going there as I did today. Many similar incidents have been posted about this dealership.

Jessica Streifer

Strange set up. Waited about 25 minutes just to check in my car. The valet (for lack of better word) told me I should just wait on my car with the AC running. Why do I want to be on time for my appointment to burn my gas sitting in line to check in? Especially when there's an air conditioned waiting room. Very strange. Then waited 3 hours for my oil change to be finished. Finally had to tell them to take my car out of the line to be washed (as it had in line 20 minutes). The people working there were kind enough, but very inconsiderate of your time. They shouldn't book so many overlapping appointments.

King Leroy

Khloe was amazing i will come at anytime for anything she was great. Check her out.

Lajuana Wood

What a great experience I had today with Khloe Joiner and Joush at the Longwood Location. When I tell her customers services skills is everything and on point that what I mean . Khloe goes the distance to make your deal work . Please go see her to get your next ride tell her you saw this review.

Nacirfa Lett

I had the salesman by the name of Hicham. I call him sunshine. He was very resourceful, helpful, and had a great personality. We did not expect to leave the dealership with a car, but because of him we left with a beautiful car. Great dealership and they take care of you.

Jen M

Awesome experience! Patricia went out of her way to help us through the whole process. Definitely recommend her and Kia!! We will be back

Deasja Perryman

Khloe Joiner did such an amazing job helping my parents and I find the perfect car. She was super helpful in easing the process along. I would definitely recommend working with her!

jen simons

Great car, friendly staff. I was truly surprised and impressed with my whole experience.

Kellie Decamp

STAY AWAY! This dealership is dishonest and unethical in its actions, They will take advantage of you and have no form of accountability. They do NOT have the customers best interest in mind. Completely ruined my experience of being a first time car buyer, I should feel safe going to this dealer but it was the total opposite. The finance manager Sahbi, did a virtually unlawful tie in deal with me and the general sales manager denied it. He noted that it was too much of a hassle to redo paperwork and that it was final, which yes it was but there was room to redo paperwork. Even after noting everything that was done to us the Gen. sales manager pushed the blame on us and showed that he did not have our best interests in mind. Not only that, but I was made to feel like I was wasting Sahbi's time. He said that he could have done 2 customers in the time it took to finance my car and was constantly mentioning how we should have already figured everything out before we entered the finance office. When I came to cancel the gap he even had the nerve to mention he had lots of customers waiting and it was busy, there was no apology. He insinuated that I should be happy I had such a 'deal' on a car. A car that was supposed to have a clean history but had a claim that was NOT disclosed to me. A warranty is not required for a lower APR! I was told I had to have it alongside a gap (which I know is optional) to be able to lower my APR. Yes its optional but why did you force me to tie it in alongside a warranty to be able to have a lower APR? I contacted the credit-union and they noted no additional warranties were required for a lower APR. I repeatedly tried to cancel financing since I could pay the car off in full, I was told there was no incentive and that it was too much of a hassle to do so. There was also no proof of a warranty being required for a lower APR even when requested. I have called multiple times for a copy of my cancellation papers and have yet to receive a call back or email with the papers. They also lied and said the funding for the car was already done and that funds had to be sent out in two days, yet my credit union has no information on it. I contacted my insurer who is livid and appalled at the unethical service this company conducts. My insurer was even able to lower my APR and term in half while I was told the APR offered at the dealership was the lowest possible. My length of my employment and employer was also inputted incorrectly. Those I was in contact with were dishonest, unethical, lazy and very aggressive in sales. Calling them will get you nowhere unless you want to waste your time. Consumer Reports will be noted on this ridiculous issue.

James Danielski

They lied to us 3 different times about a car they supposedly had that they sold from under us when we were on our way to pick it up. I wouldn’t trust getting a car from here. They ran my credit for a car they didn’t have just to try to sell me another car.

Ntegrity

When I went here, I didn't know what to expect, wasn't to happy with the West or East locations When I got there, I was warmly introduced to Mark Jama He was FANTASTIC, unlike the other 2 stores - he listened to everything I had to say and after going through a few vehicles (I'm difficult) he patiently help me find the right fit for my needs I felt no pressure from him as I would from any other sales person I've seen before. I'm definitely going back to Mark Jama and highly recommend any one to ask for him

Inez Santiago

Christian Pérez did outstanding job super hospitable and friendly.

Hotgramma Gavek

Went for oil change and everyone was very helpful and kind.

linda art

Goes above and beyond to help the customer. Not many around like this one anymore. Thank you will recommend to all my friends and family!!

kevin From bradenton

Busy place. Salesman was thorough, worked hard to get us to buy something off the lot. Had a nice test drive. Love the new SUVs.

Jonathan Montana

Really poor service. I drove off the lot in a used Kia which left me stranded because 12hrs later I had to purchase a new battery for the used Kia. It took them a week to schedule a finance appointment and in the end told me that they couldn’t get me financed. I already went into Kia approved from capital one so like ok... . They kept pushing me to get a new Kia which I didn’t want. I end up returning the vehicle and ask for my down payment to be return plus the money I put in to get a new battery because the one that came with the vehicle was bad. I spoke directly with the general manager and he assured me that he’ll have a check for me within 2 business days for the down payment and the battery. It took them 2 weeks to get back to me after I called them everyday asking why it was taking to long. So I finally get my check and it’s only for the down payment not the battery. I was livid and in shock. This business sells unreliable cars and they are a bunch of scammers. I wouldn’t recommend anyone to do business with these people they lie and deceive just to make a sale.

natasha taylor

Our sales rep Fati was great. He was honest and helpful and made the process so smooth for us. I would definitely recommend this dealership for a good deal and good service.

Allan Love

This was the best experience I have ever had at a dealership! Mark Jama was nothing but courteous and respectful, a pleasure to do business with. If you need to get a car, he'll be of great value to you. I love my new Telluride! Thanks Mark

Jeff Cradon

I was working with Issac Lorenzo he was such an amazing soul made me laugh the whole time and can you believe he is only 19 such a fun experience and love the new car i would recommend anybody in the market for a vehicle and a great fast and fun time to go see Issac

aziz azougay

Place place to get a car without hassle , Hicham helped me buying my car in short period of time explaining every question I have without pushing. I recommend this dealership especially Hicham if you want to buy a car in Orlando area!

Kayli Curda

Orlando Kia North basically did not listen to a thing I said, tried to stick me in a car that was not within my parameters. Also, when I told them I just wanted to come look a car and then be on my way. NOT get my trade in appraised until we were 100% on a car. I then was lectured by the salesman that I was keeping him from doing business with my parents IF they even came into the dealership without me for about 20 minutes or so, like a child. Definitely lost my business after that. Maybe should think about listening to customers instead of demeaning them...

Jason Jones

Be very aware. I never have felt so dupped in my life. Let me clear in the end it was my mistake in that I should have read what I signed better. I saw a used car online and went to the dealer. First the list price included discounts that weren't available to me. Then I asked for a price per month for 66 months They came back higher. I then said for 72 months at the same price I would take the car. I signed a quote. I then got approved and paid my deposit. It was late and I had to come back the next day to sign final finance paperwork While there I was told $16 more for the extended warranty I clarified again it was only $16 a month more as the numbers didn't add up. I was too excited and on the paperwork saw the correct number signed and was on my way. Excited for the new car. I then get my notice for first payment and notice it is payment one of 84 not 72. I went back and looked at my paperwork I signed and it also said 84 months So it was only $16 because they added an extra 12 months to the contract making the car not worth it. For an extra $30 per month I could have bought a new car. Be very careful what you sign and buy from this dealer

devon binda

Very fair prices and the salesman made the process of buying our car seamless! I was even transported by staff back to my house with my new car. All paperwork (tags and registration) was done at the dealer. The car was clean and exactly as described. Thank you Al, you are a great salesman!

Mr. Mrs. Beaven

Been attempting to get in contact with them about trading my current vehicle in. They stated everything was good, and they had me sign papers. They brought the new car upfront, and then said we were waiting on full approval. Why did you have me sign papers for the new car????? They were supposed to call me on 5/15, and I am still waiting. So, I contacted them, but Kathryn Torres does not respond unless it is convenient for her. Be prepared to spend a minimum of 4 hours here each time. Ricardo is great to work with. He walks you through each step. Also, had an awesome experience with Al. Anyone else forget it.

Marouene Aloui

It was very very good experience, I like the sales peoples, management and especially Moe was very professional and intelligent...

Tara Winn

Great!!! service, i'd do it all over again!!!! Mrs. klohe was wonderful. very respectful and so sweet and nice!!!. go see mrs. klohe joiner!!!

Marie Smith

I went to this place yesterday hoping to walk off with a car. My agent name was Fati and he was terrible. He did not make me feel welcomed at all. He made me feel terrible about my situation. He couldn’t answer none of the questions that my dad asked him, it was like he was just trying to throw me in the car that was available to me. When I told him that I was going to look somewhere else to weigh my options because they don’t have many selections for me, he caught an attitude and said “well it’s just going to be the same everywhere you go because of your situation”. But guess what? I purchased a vehicle on the 4th of July SOMEWHERE else! I would never come back here again.

Meghan Kulkarni

Wanting to reach out for status of trade in car I may have to reconsider 5 stars.

Eleazar Diaz

I just want to thank Hicham so much for helping us get the Kia Telluride for my wife. He was very informative and patient . He got us the the deal we wanted . I highly recommend him to anyone who's shopping for a vehicle.

teja bands

Khloe joiner was the best I got my first car from her she’s the BESTTTT!!

ruth luis

Recently bought a new car and my sales consultant Isaac was a fantastic rep, very knowledgeable and communicative! I would highly recommend working with him!