Reviews of Dyer Mazda (Car Concessionaire)

Paulo Hernandez

Bought my car almost two years ago. Still runs great and they honored all phone conversations and facilitated a great process. Highly recommend.

Tom Adams

After doing my research the Outback looked the car for me so I test drove and verified my research. Sherri was fantastic - no pressure and willing to answer any and all questions! The whole buying process went so smooth and I was out on the road in my new car in 2 hours. The Outback is great especially with Eyesight - makes highway driving so much less stressful. If you are looking for a great car from some great people this is the place!!

Nancy Altic

Good service but the wait time is ridiculous. I went in for air pressure and waited three hours!

Emily Thrower Velez

I've gotten two vehicles, now, from Dyer Mazda, and the sales team is what brings me back. Brandon really goes above and beyond to make sure everything goes smoothly, and everyone else I've worked with there -- Danielle, Chuck, Pete -- have all been professional and pleasant. Great place to buy great cars (zoom zoom!).

Ray Saez, Jr.

I love miatas long time.

Crystal Trinidad

Very very very very unprofessional from front desk to service advisers! I worked in a dealership for 4 years an I have never in my life have felt so disrespected! Do not ever go to them!

Patricia Small

Great

Miriam Montaque

I purchased a 2013 Ford Focus in September 2016. I began have problems with the car. There was an appointment with the new service manager Mike. When I arrived on last week, he never came out to speak with me. One of the guys came out and asked me to drive and let him hear the car. When we got back to the dearlership, he went to speak with Mike. He came back and told me they could not help me at the dearlership and take the car to the Ford dealership. By this time, I am furious. I left very angry and took the car to the Ford dealership. To my disappointment, the car has transmission issues, brakes wearingout, and tires are wearing out. This is not what was suppose to happen and no one at the dearlership seems to care.

Nicholas Camel

The dashboard on our Mazda 6 has been melting for years. Mazda extended the warranty on the melting dashboard, but they never have any in stock, they are always back ordered. The best part is that we recently took the car in for a passenger airbag recall, and the sloppy staff proceeded to drag the hot melting dashboard on the a pillar, the windshield, and the sun visor. Now I have this disgusting mess to clean up, if it even comes off at all. A professional staff would have either cleaned up their mess after, or properly taped off any potential affected areas prior. This isn't the only melted dash your people have dealt with, it's just plain lazy.

Ashnee House

Great customer Service!

Bill Silinski

Professional, polite, knowledgeable.

Alexa Parker

How car buying SHOULD be! The Dyer family is lucky to have both Brandon and Alan. They made the entire process easy and painless - extremely transparent and honest guys! After a not so great experience at the Mazda dealership in Melbourne, I would highly recommend making the extra drive to go see these guys. They were patient with all of my questions, didn't just explain the "bells and whistles" of the car (like most car salesmen do with women), but took the time to explain the specs behind the more technical aspects of the vehicle. Can't wait to go back to say hello when I get my vehicle serviced! Thanks for all you guys have done for me!

Kent Rios

Do not answer technical question when calling . recommend going to a different Mazda dealer

Pamela Stonesifer

The Best in every way, service, sales, parts and employees.

tom lynch

No one came out to greet or help me with a car.

ROBERT C

Good service

Pedro Guerrero

I took my Dream Car for its yearly check up at Dyer Mazda. Extremely happy and pleased with Carson, George and Matt. They treat me and my car with respect, good care and caution not to cause any damage. George is the Best, excellent tech, good personality, willing to share with you his knowledge, polite, second to nobody. Carson is awesome, cordial, helpful, caring, making sure you are very happy, great attitude. Matt you are Great too. I will recommend Dyer Mazda to everybody. Give them 5 stars!!

Patrick Lyons

On the 31st of May, I had what I will say was the absolute pleasure to do business with Pete, Chuck, and Brandon at Dyer Mazda in Vero Beach. They were able to put me in a lease on a 2017 Mazda 3 Touring that I am happy to drive today. I held off a week from leaving a review because I wanted to see how much I would enjoy the car and I can say I love it. My car before this was a 2013 Honda Accord and the 3 Touring is so much nicer all around. It's more comfortable handles better and much less road noise while driving. Yes it is a four year newer vehicle, and I drove a new Accord, but I didn’t enjoy it as much as Mazda 3 on the test drive. As for the dealership, I will say it was by far the most comfortable hassle free car purchase I have ever done. I provided them my numbers, and to my surprise, they were able to come below what I asked. This is something that almost never happens and trust me I wasn’t a pushover. I think it was the professionalism and understanding of the gentleman at Dyer Mazda that was able to make this happen. It was much appreciated in my wallet for sure. After the sale Pete as able to walk me through every feature the car had to offer. Some I was unaware of that came in this model. He is a great person and salesman with the proper knowledge of the brand and models. I will say without a doubt that I am very proud that I have purchased from Dyer Mazda and for certain will do so again. Yeah, I may have sounded like a commercial, but I’m truly happy with my purchase how can you not?

Jerry Stevenson

They expected to sell me a car without driving it first..... no thanks.

Max Bortnick

If you're looking from Mars that they'll give you service with a smile

Rad Man

Just bought my very first ever new car. Very friendly and professional staff.My sales person Peter never once put me under any sort of pressure.Peter was very help full with any questions i had.When we went for a test drive it didn't feel like a stranger sitting next to me.He is makes u feel comfortable and puts u at ease. Brandon and Chad are the sales managers and are both real nice guys.They got me financed and a nice deal. I am very very happy with my car buying experience and will recommend anyone looking for a Mazda to go to dyer Mazda. I would like to thank all the staff at Dyer Mazda for getting me into my new Mazda 3. Also thank u for the most enjoyable car buying experience.

Lynne Jannotti

Wonderful experience. Great staff.

Pete Moabed

Always a friendly experience, On my 3 car from the Dyer people. Highly recommend.

Carin Smith

Just bought a 2016 CX-5 from Dyer a week ago and I LOVE IT! The buying experience was unlike any I've experienced...salesperson was fantastic, process was quick - I would highly recommend this dealership and this brand! In fact, my Dad just went yesterday to Dyer and bought the exact same car! :)

Rachel Baker

I am a high maintenance customer who needs extra attention due to invisible injuries acquired while in the military. Highly aggressive salesmen/women can really tweak my challenges. Pete Copeland did a great job adapting to my needs by becoming low-key in his explanations and sales tactics. We took the car buying experience at my pace, not the dealerships. They also worked with me to get a great deal on my new Mazda 3. Truly, this was THE best experience I've had when dealing with salesmen in any industry. While a lot of the credit goes to Pete, I would be remiss if I didn't also give some of the credit to the culture at Dyer Mazda. Everyone was incredibly friendly and seemed genuinely happy to be doing what they do. This is the perfect place for people who need a bit more of a less aggressive car-buying experience.

Jon Jon

Great dealer. They take care of your needs.

Aaron Martone

The epitome of what a dealership should be. Staffed by friendly salespersons who understand that the way to a trusted relationship between dealer and customer is not through bull, but mutual respect and customer service. Pete and Sherrie never once pushed themselves on me, instead letting me know they were there if I had questions. They respected my privacy and did not solicit to the private contact information I provided. I'm overwhelmingly happy with the car I got, the price I got it for, and the people who I got to deal with. When it comes to quality, nobody's higher than Dyer!

Focus Shared

My husband purchased a spotless used 2009 Mazda 3 from Dyer a year and a half ago. I fell in love with his car so when it was time for me to get a new car I was seriously looking at a Mazda 3 hatchback as well. Decided to go by Dyer one Saturday and Vernon Tynes came out to say hi. Wow did we luck out with getting him as a sales representative! He was so friendly and not at all pushy. Listened to what my needs and wants were in a new car and showed me the perfect car for me based on what I told him. When we test drove it he answered all my questions without hesitation and although he was very informative about the vehicle during the test drive he was also interesed in just talking to us and chatting about everyday things. Turns out that car he showed me on the lot was my perfect car and I knew it from the 1st test drive. Vernon was amazing during the negotiations on purchasing the car and really wanted to make me happy during the process. Before taking the vehicle home he took a significant amount of time with me to sit in the car and tell me about all the new features and how to work all the electronics and gagets. Go to Dyer and ask for Vernon Tynes, he's the best rep you can get and even if you don't purchase a car you'll have met an sincerely nice man! Thanks Vernon!

Luis Martinez

Me atendieron excelentemente todos los empleados en especial Daisy GRACIAS

Dominique Barbesino

The service department as a whole definitely more square footage. Tire plus and Tire kingdom have larger reception area. Overpriced like a lot of the dealership now days. Unless you really need your Mazda to be fixed at a Mazda dealer, I would not recommend.

Moi Varti

Got my car there and was offered the best price in the area

Brett Lewis

Friendly staff and great service

SCOTT TheAdvocate

I called both the John Dyer dealership and MZADA Corp about my transmission oil going bad prematurely. Even though they call the Fluid a "lifetime fluid and not its not to be changed until 60 or 100.000 miles which I have in writing from a mazda corp email .. I only have 34k on my mazda 3 2013. So Why did it go bad prematurely? Maybe there is something wrong with my tranny, Why are they not standing by their warranty? If the fluid goes bad the transmission goes bad. They are both fighting me over a fluid change. How ridiculous is that!! The Dealership is siding with Mazda corp go figure that one. The bottom line is that they are unconcerned for my safety and anything could happen to the transmission which could involve an accident. Were fighting about 35 dollars in tranny fluid at wholesale cost max. John Dyer says the service is almost 200 bucks while most other non dealerships charge 80 dollars. Looks like will have to get the BBB, Consumer Affairs, Attorney Generals office, Fresh From Florida and the DMV involved.

Bradley Danise

Had a appointment made 2 weeks agp.was told today when i brought car in that the parts were not there

Dalton Fernandes

Preços abusivos ,mal atendimento ,má informação sobre o diagnóstico do meu carro.

Jill Snelson

As a self-proclaimed "hater"of car shopping, our experience with Dyer Mazda and Alan Seidel could not have been more pleasant and painless. He comes with our highest recommendation, thanks so much!

Robert Ryan

Worst ever

Kevin Crowe

Jennifer in service is who you need to see. Always take car of me and my Subaru.

Laurie Kelly

Brandon and Pete went above and beyond for us. They are professional, personable, and did not use high pressure sales. No pressure - just honest answers and earnest willingness to accommodate our needs. I highly recommend them!

PAUL Colmenares

Excellent service

Mike Tredor

That parts guy with the beard knows his parts. And their master tech. Is on point.

Raymond Durocher

Service department was excellent.. Very clean.. Even a small fenced off dog park area.

' DaedalusZero '

The careless service staff will probably damage your paint, curb your wheels, and return your car dirtier than when you handed over the keys. After bringing my 2014 Mazda2 in for servicing, it was given back to me with paint scuffs on the front bumper cover, from what I would say was one of the service staff leaning a tire from another car against mine while it was in their "care". I could tell my vehicle was driven carelessly, due to both driver side tire sidewalls being brown and chewed up as if they had grazed a curb. Luckily for them, the paint imperfection buffed out and my expensive aftermarket wheels weren't damaged. To top it all off, they were courteous enough to "wash" my already, and VERY obviously clean car, which left it covered in streaks and water spots. The car was showroom clean when I drove in, and now I have to clean it all over again. That lack of judgement is not surprising, given the mediocre job the rest of the staff did. I'm not even the only person to have this problem. During my time at Dyer, another woman was dealing with management over some body damage inflicted on her freshly serviced Subaru. After submitting this review, I will be checking to make sure that my vehicle was properly serviced, if at all. Needless to say, I will not be returning to Dyer for anything, be it vehicle servicing or future vehicle purchases. I will also be notifying the Mazda North America corporate offices, because unacceptable service like this is pathetic.

Eric Rohwedder

Vernon Tynes was a great help in getting the price I needed for a new car. Thank you so much for making it a quick and easy experience.

Rebecca Hudson

My experience at Dyer Mazda was beyond any experience I have ever had buying a car. They went beyond what is considered excellent. If you are in the market for a Mazda, Kia, Chevrolet or Subaru visit Dyer. You will be treated like royalty along with getting the best deal ever. I love my Mazda CX5 and could not be happier.

KangenJB Water

This dealership is mediocre they don't return your calls service is hard to get ahold of. I really love my Subaru but I don't like the service and response of the dealership. Hopefully they will improve and I improve my review....

Kristin Anderson

My boyfriend and I had been searching for a new vehicle for him for quite a while and everywhere else we searched, just seemed to be interested in "the sell". When he met Vernon at Dyer Mazda, he talked more about the man than the vehicle that night. The next day, we came back and purchased the truck from him. He was honest, up front, personable, and did not give us the typical "salesman" vibe. He was genuine and wanted the best for us and because of him, we believed this truck was really what he told us it was. He did not lie and say its better than what it really was, nor did he push us whatsoever. We told him how appreciative we were of all of his help and really hope the company knows how valueable he is. He made the vehicle buying experience a personal one and I cannot thank him enough for finding him the perfect truck! Thanks again, Vernon!

Steve Barrett

Service Department well run and has very friendly staff

Chip Seager

We had an awesome experience at Dyer Mazda. Alan Seidel is an awesome salesman. He knows his business when dealing with customers and cars. Drive on in and look up Alan for a deal. You will not be disappointed.

Cierra Roundtree

I just purchased a car and the service was fantastic thanks to Vernon Tynes and Robert Medina.

Tom Kavanagh

Great dealership

David Wallace

Purchased my vehicle with Sherri, she was great to work with. Being able to text with the dealership made it really easy. The whole process was extremely fast. Was financed through a reputable bank. Would definitely recommend to anyone.

David Kita

Fantastic

Daniel Dahan

Very nice people and the cars look really beautiful.

Harold Tourjee

Great Car and Excellent Dealer I highly recommend this dealer and especially Sherri Lane. She made the whole process easy. We will definitely come back for our next car. In fact we did!

Barbara Ceusters

The service department was great, I arrived for my appointment was helped immediately. I was offered something to drink and shown to lounge area. Lounge was very nice. The oil change was real quick, and my car was washed. Good experience.

Deb Bunnell

Everyone at the Mazda Dealership was very friendly and professional from the salesman, Justin Bierle, to the manager, Shannon Kinnett, to the finance manager, Kevin Dolan. We enjoyed our experience and we love our new Mazda!

X Bones

Very helpful. Would recommend to anybody

David Calle

Great Customer Service

Jaimie wolfcale

My boyfriend & I came here with a budget & a specific car in mind. With me having basically no credit we all know that makes it a bit tough to get a reasonable monthly payment. Thanks to the patience & understanding of this staff we walked out with the car & the payment we wanted. I am extremely happy about my car & very pleased with the overall experience. Nic & Pete were very nice & incredibly intelligible. Will definitely come back in the future.

Marc Jaffe

Great experience

Steve Wilcox

I want to thank Tom Deschler and Brandon Reynolds for the wonderful sales experince I had at Dyer Mazda. I was one of those customers who checked out many new cars . I looked at them and their specs, I test drove them, and then had to decide out of many brands, which make and model to buy. I have to say I was probably what would normally be considered a pain in the butt customer because before I made my decision, I had been to Dyer 4 times, to the point Tom and Brandon knew me. Each time I visited, I was welcomed like an old friend and they gave me their time and energy to evaluate a car. I never felt pushed. I never felt like I was an annoyance. They went out of their way to find the color I was looking for and when it came time to make my decision, one of the major factors was the dealership and how I was treated. I leased a Mazda 6 Grand Touring model which has many hi tech features. Aside from a car driving itself,this car has everything from lane departure warnings, cross traffic alerts, blind spot monitoring, potential brake assist upon possible collison and cruise control distance monitoring and speed control on cars in front of you...among others!! Mazda makes a fine car and I urge anyone interested in buying a car who is reading this, to visit Dyer Mazda on Rt. 1 in Vero Beach. You'll love the cars and the people who work there.

Danielle Hayek

Had a great experience purchasing my CX-5! Shawn made the process super easy!

John Buckingham

Everyone are so nice

Thomas Dresser

Always a super job they do.

Brenton Dawson

WARNING! Scam artists. Tried to over charge for an oil change and tire rotation even though it was booked online at a set price. Didn't even do the tire rotation after taking 3 hours longer then they were supposed to. Somehow my brakes suddenly had problems which weren't there when I arrived and then come to find out they put the wrong oil drain plug in. DO NOT TAKE YOUR CAR HERE!

Dawn Redstone

From my first interaction with Nancy to finalizing the purchase of my CX-3 with the help of Nick, Danielle and Shawn, the experience has been exceptional. They even introduced me to the parts and service department. Everyone was professional, friendly and knowledgeable. Thank you Dyer Mazda.

Katie Werner

I had a great car buying experience at Dyer Mazda! I did my research and knew exactly what I wanted. My sales guy, Justin, was so helpful and professional. He and Chuck, in finance, answered all my questions and made the process so easy and painless. I love my new car and would definitely buy from them again!