Reviews of Dyer Kia (Car Concessionaire)

Jon Weichbrodt

Service was completed faster than the estimate. I have been going to Dyer Kia now for almost 2 years and the service after the sale is great!

Tanya Hoke

Excellent customer service, as well as speedy and accurate. Always kept me up-to-date with the status of my car.

raymond sepulveda

Friendly and quick service...

Jamie boykin

You guys are great and fast which is nice , one thing though I still have nasty tape marks on my car and the courtesy clean vacuum never is good . But beside all that we love you guys and thank you ❤️

JOANNE Stripling

Great service , friendly folks, Ryne and Dewayne, exceptional customer service.

William Lee

A friend bought a car there last night. The salesman's name was Sam. He was a very nice guy. Then we went to the finance Manager he was super as well.

Barbara Bresette

Excellent. They took good care of me in an emergency situation.

Amanda Stallworth

Wasted my time driving there from Tampa just for the salesman to tell me the car I was interested was sold already. Then he tried to sell me a Kia which I was already trying to trade in a Kia. The salesman could've had me do the credit app and finance stuff online instead of wasting my time and gas.

Jane

Service was good they let u know what is going on with ur vehicle all the time.

Stella Bounds-hughes

Great Service and always helpful.

Mario Menendez

Good service. Very attentive if one needs help.

Carolyn Cain

the 2013 Optima steering wheel started making clicking noses Monday after work. Had no noise before then. Call Monday but the service was closed. Called Tuesday morning and spoke to a service representative. The appointment was made quickly; the next day, Wednesday. Took the car in and found the steering problem was on a recall. The service representative also noted that there was a second recall. Both were done at the same time. There was no charge except for the difference between the regular oil change and the full synthetic oil. A reasonable charge since KIA would not pay for the full synthetic oil. the oil change had to be done since the second recall was on a problem with the engine. This is the first time I have use Dyer KIA. Used the previous owner, McGuire KIA, with very bad results. I never went back to McGuire. McGuire sold the dealership to Dyer some time ago. Would not have gone to Dyer except the problem could not be handled by my regular service company. I am satisfied with the work done by Dyer, but it is too early to tell if the repairs work correctly.

Glenn Willerforde

Service was great, and the parts I needed for my car were available. Looking to buy a new car soon.

Jamaican Beauty83

My experience at Dyer KIA was amazing the salesman Ron and finance manager Frankie are excellent. They made my visit that I will remember.

Debbie Giordano

Very Professional Great Service.

jeremy faint

The expierience of buying at dyer kia is great. Ive bought two niros from them , and my daughter just bought a kia soul from dyer. The service dept is always friendly and provde good service . I believe when they move into their new building their service and facilties will be vastly improved as well !

Alice Veloso

Amazing and honest dealership. Brook was extremely pleasant both on the phone and in person. Nice to arrive at a dealership and not find that they are changing what was said in the phone. Worth the drive from Miami!

Derek Hannah

I found a great deal on a vehicle online and purchased it to have it shipped several states away. Ron was fantastic throughout the entire process - sending me pictures, paperwork, responding to emails and text messages and calling when necessary to keep me informed and to give me the confidence in the vehicle I needed since I hadn't seen it in person. He was very patient with me and provided great service beyond my purchase, to make sure I knew what was going on with the shipping of the vehicle and everything. My vehicle arrived as expected and we're very happy with it after my wife's first week with it. Thank you!

Eva Buss

Your service department here is great I’m so disappointed that mine back in Green Bay Wisconsin isn’t as accommodating as yours. Your service staff is extremely friendly and courteous it’s actually a pleasure to have my car serviced by you. Your crew makes sure that me as a customer is number one from the very beginning to the end where they even walk you to your car. Looking forward to seeing the new building when I come back in the fall sure hope you continue to what you’re doing now. Im hoping the same crew you have now will be at the new facility they sure are a plus for your business. Thanks again!

Jeff Powell

I enjoyed my experience. It was nice not to have someone come out and say, you need this done, like in the past. Only thing that is my pet peeve is , my seat was up and the back I and to readjust. I have to have my seat just right. Lol

Braden Lowen

Purchased a new Kia in October 2017. Needless to say it was not a good experience. Poor communication from sales staff and basically being treated like a number. In fact they also hid an extended service contract in our contract even when we specifically stated we did not want to purchase one. We continued to get our service done, due to Jim, who is a great service manager. When Jim heard we were close to purchasing another new Kia at another dealership, he jumped into action explaining that the sales staff up front has gone through some changes and they have "cleaned house".. Although we tested a new Kia at another dealership, because of our previous poor experience at McGuire, we took Jim up on his advice to try the sales department at McGuire again. Needless to say, we experienced ineffective communication and also received a text message made in poor taste by a salesperson named Tony. McGuire did not deliver on making our next experience a better one. Especially since they claimed they were going to "make it right" this time. We also stalled on the Kia we liked at another dealership and lost out on that deal, which was far better than the one that got pushed on us at McGuire. So now we are starting over again. Although Jim and his service staff are top notch, we have decided to not even return for service on our current Kias. We wont spend another dime at this dealership. There have been no improvements to the way the sales department treats people.

Luis Suarez

Great shopping experience. No games and very transparent transaction.

Bonnie Bryant

Very polite, my car s oil was changed and many things checked over.plus they even washed it.

Kevin Holt

Both Mike and Brooke are awesome! Wife and I went in to find a new car with 3rd row. We told them are budget and the type of vehicle we wanted. They didnt give up and worked for hours to get us into the car we wanted. Thanks guy . Will definitely be back for our next one.

M.S.K K.

The BEST in car maintenance. Very professional service, friendly and I enjoy going there. These guys are awesome!! Good quality KIA Sorrento SXL 2014.

Ronsteve Halepeery

This was my first service at the dealership and it was exceptional. Everyone was professional and courteous. My vehicle was ready thirty minutes early!!!

Brian Keller

We bought our Kia at the other location which gave us free oil changes. We chose this place now that we moved to Del Webb because of location. The service manager went above and beyond to meet us and make us feel like family. They called us when our recall parts came in. No they don't have a fancy massage chair or big screen TV to watch however listening to others talk in the waiting my family treatment was felt by all.

Beth West

Had a valve stem on my truck tire leaking & I wouldn't have made it to the store for air, so pulled in quick, they aired me up & I was able to make it home! If they'd go out if their way like that for just anyone, imagine what they do for their customers!

Amelia Rodriguez

Great they really tire their best to get u in a used car or a new one. Tony realy help u with finance

Pat Roark

Oil change was good but I never got my question answered about my trunk keeps opening by itself & I know another girl that has same problem can't keep anything in trunk for fear of it raining need to work this out on Mia's dime cause it's done it since I bought the car and never got a answer

Mel Ort

Great people! My car was service on time

Tammy Bringger

Service was great and time frame I was given was spot on . Service coordinator Ryan was polite and courteous.

Marvin Ketchum

Sales people and manager lies and say anything to sale a car. Simple oil change takes over an hour.

Kathryn Mosley

I recently bought the 2015 Kia Optima on September 29th first time car buyer,and Bradley was my salesman and he did a wonderful job getting me in my new car. The whole staff were very very friendly and helpful. I'm very satisfied with my choice with Dyer Kia Lake Wales!!! And if your a Gator fan you will have an opportunity to meet a former player!!!

Courtney Sykes

Everyone in the service department is very kind & respectful. Thank you for a awesome experience !!!

Art Vazquez

Car need to be wash better no water spots and shine the tires costamers may like it

Jenny Robles

Terrible service went twice for same problem they said nothing is wrong with it yet it stall out twice check engine light was on than went off told me nothing was wrong with it they don't seem to actually care not sure if I'm the only one with service issues but if so let it be service and the techs got no idea what the hell their doing they never change the cabin filter and and air filter they were both extremely dirty full with dog hair and bugs than the service manager had the nerve to tell me it was clean they wouldn't have change it my husband a mechanic he said he would always change the filters if there dirty he look at the filters up at the light told me it was over due to change them so if the service manager said it was clean my husband told me differ he personally saw the filters I'm sorry but never will I buy a car at Dyer kia they don't care I know it horrible but just don't want other to get screwed as bad I did plus they never fixed the problem with my car they said it was fine but it has a long start at times so they just don't know what their doing nobody there does

Sharon Lafferty

Service performed in reasonable amount of time. Everyone I encountered was friendly and helpful. They washed and vacuumed the vehicle without any additional charge. I will return when my vehicle needs service or repair. Thank you, g.w. Lafferty

Bjorn Nabergall

Great Dealership! Honest and Open communication. Bradley and Tony were a great help! They are reasonable and professional at every stage, in sales and negotiation. Will do business here again!!!

Kevin Richards

BEWARE.......they attempted to do a "bait and switch" on a car we had agreed on based on the information that was on THEIR website! The "ad" on THEIR website stated this particular car had 11 miles on it, and it was an "Internet Special" for $23,771. After exchanging some e-mails and a couple of phone calls, we agreed on an "Out the Door" price for that vehicle. After my wife and I drove over an hour to the agreed meeting place to take delivery of the car, we are told that the car has 4,248 miles on it...........NOT 11 miles as advertised on THEIR website. When I asked them to make an "adjustment" to the agreed price based on the fact that the car did not have just 11 miles on it, but had 4,248 miles, they refused to offer any level of compensation......even after we had driven over an hour to get to the delivery location!!!! I have a printed copy of the page from their website stating the car had 11 miles on it, but they could care less. They told us they don't maintain their website, but they pay someone else to do that, but THEY are or should be, responsible for the content of that website. Maybe they should have "fined" the company they use to maintain their website and used some of that to have offered us a new deal based on the vehicle having 4,248 miles on it!! I am a 27 year veteran of the US Army (retired as a CW4), and I warn all veterans to take their business elsewhere. Dyer is NOT where you want to purchase a car!!

Christy Jones

Bad customer service in the SALES dept. I called, submitted all my info to try to get financed on a 2011 Kia Sedona. I was communicating with a sales person by the name of Brooke. After she received my info, she never messaged me again. Good customer service would be returning a call even if you were unable to get a customer in a car. Never heard another word from her. Two days later, I called to speak to a manager to inquire about what happened.... He had me resubmit my info because they "never received it" the 1st time. Resubmitted, confirmed they received it, wait 8 hours & never heard a word. I reached out an hour before closing time & they said they were "still working on it".... Here we are 4 days later (Again) and not a word! And this time the manager dropped the ball. I can only think 2 things here: they are not interested in helping people with less than perfect credit OR they have SOOOOO MUCH business that they do not need to make new sales & they do not care about receiving bad reviews. Buyer Beware!

John miller

I had a super great experience at Dyer Kia . Hicham is incredibly helpful and informative. I highly recommend Hicham to anyone who is looking for a vehicle he is a very knowledgeable consultant.

Dale Saunders

My visit was due to the first oil change on my new car. Everyone was very courteous and the car was ready when they said it would be. My car was washed and vacuumed when I stepped in to drive away. The facility was brand new and very well done. There is but one entrance to the new facility, which I drove by thinking it was an entrance for only the used car lot. I must admit after I drove by I did see a sign saying enter here, but too late to react.

Matthew Pelletier

They dont stop calling even when you ask them multiple times. Dont provide your contact information unless you want to be harassed at all hours of the day. Update: recieved another call today. So much for the owner wanting to make up for a poor experience. I blocked one number and they call from a new one now.

Jerry Odle

KC is alwas will to go over what he has to do.

Rosalee Hayes

I was pleased with my services and I will be back again.

Jasmine Torres Nails

Great customer service. In and out. Everyone was super professional and kind. I’m never going anywhere else to purchase a car. I waisted 5 days looking for a car (I guess I wasn’t being taken seriously elsewhere) when I should have just went straight to Kyle & Tim. Thanks guys I love my new car!

Donald Jones

Took my wife's 2018 Kia stinger for an oil change, and right off the bat the front desk at the service department welcomed us with a friendly greeting and wanted to assist us right away. They informed me of a update for her car and quoted me 2 hours for the oil change and the update. My wife and I went to eat breakfast and I received a call before the 2 hour quote saying the car was finished. When we returned they walked me out to the car and made sure it was to our liking and they even detailed the whole car for us. I definitely recommend this dealer ship to anyany looking for a friendly and stress free place to take your vehicle.

Rasan Morgan

Very helpful nice experience

Daphne Huff

As usual my experience when I leave my car at Dyer Kia is fantabulous! They send me texts and they call to update me each step of the way. I am ialso impressed that they call with honest recommendations on what is needed and what can wait. I love that the service advisor always escorts you to your car after you checkout! They show they are family!

Gayleene Gilbreath

As always, excellent service. Staff are very detailed in making sure I understand what needs to be done and then that it was completed. Offering information on potential things that would need to be considered on next visit helps me plan toward that expense. I appreciate the service offered and carried through. Thank you.

Mary Walkup

We are always pleased with the friendly customer service people. The service we receive on our vehicle is also always outstanding!

Thomas Cacace

Disregard any good deals on new cars on there website.They can't and won't explain all the assorted disclaimers for the incentives on new cars.They can't give you any kind of price you would have to pay with incentives IF you are eligible for them.On top of all that they actually can't find the particular cars you're interested in that have all the Incentives.they are not on the lot.The 2 new cars I was interested in,they eventually figured out that they lent them out as loaners.(Not on Lot).Also told me that when it returns in a week,that it wouldn't have the 10 year/100,000 warranty in effect because they lent it out and it has mileage on it. WOWWWW What will they come up with next week when it is supposed to be returned to the dealership .Not hanging around to find out,I've seen and heard enough.Classic bait and switch!!!!!!! Good Luck

Jeffrey Green

I am happy to report that I am updating my previous review regarding McGuire Kia. I contacted the dealer again a few days ago and spoke with Victor and Tony. We were able to come to a win-win agreement and I purchased the vehicle I was originally interested in buying. Tony, Victor, and the staff I dealt with were all professional and courteous. It is worth noting that Tony and Victor went above and beyond to make sure I left the dealership as a satisfied customer. This turned out to be the best car buying experience I have gone through. I highly recommend Tony, Victor and McGuire Kia!!!

David Born

We love Dyer kia !! The finance people are very accomadating to your needs. Rodney Basinger was our salesperson..He was great! Very down to earth, personable and a good listener. We had some extenuating circumstances with our current car loan being "upside down"..Rodney really worked with us, trading our car in and getting a new car and loan with 0 percent interest..how great is that!!! We have dealt with dealership before with purchasing our cars and they never disappoint us. This is the place to go for a great deal!!!!!

Aaron Polly

Customer service is excellent. I would go anywhere else. Thank you, Dyer Kia !!

Angel Young

Excellent customer experience here from the time I arrived to the time I left, this will definitely be my service center. Every team member that I came in contact with gave a smile and seemed to take pride in being there. Even the person that scheduled my service appointment was very nice, I can tell she was smiling on the other end, They kept me informed of service throughout, this was just an overall exceptional service experience thank you

Jackie Bachman

They are always sensitive to your needs and do their best to accomplish what you ask of them. Love that they wash and clean my car.

allan kinsman

Thank you Ryne for the kind courtesty service that i received at Dyer service center. Allan kinsman.

anderson hosein

Awesome experience. Friendly staff. Comfortable atmosphere. Did not feel rushed nor pressured while I was there. Will definitely buy again from Dyer Kia.

linda campbell

Stopped in on my way to avon park to see 1 car on 11/03/18. I asked for a price - they sent out the finance guy to run my credit. Never provided price. Will not return. Each time your credit is run, your score takes a hit. I was preapproved my credit union and relayed that information.

Francisco Garcia

My experience here was great. They answer all my question and took the time to put me into a car that I wanted. Other dealerships seem careless when it comes to my need. I want to thank Carrie for answering my questions over the phone and I would also like to thank salesperson Tony for all the help and making my experience great.

James Miller

Associates are friendly, knowledgeable, and dedicated to doing the best they can.

Robert Scott

One of the best experiences I've had in searching for a vehicle. Great customer service and and knowledgable representatives. Spoke with Tony who quelled my apprehension to come in and was treated like family by the staff. Another associate Carrie made sure i wanted for nothing and brought the whole experience together.

Charles Crews

Good Job, friendly service

Mike Arnold

Great sales team! Very knowledgeable!

Skip Stein

First time at this Kia location. Very friendly, supportive and quality work.

Roy Holland

We have only been back in Florida for a few months. Our car has needed service twice and we have been very happy with the work and cost.

Cynthia Wallace

Corey was amazing and super fast!! Love my 2020 Sportage!

John Howard

Gets the job done on time first time at a reasonable rate

rosemarie ocampo

Took care of me right away, offered to drive me to any location during my wait. Very courteous and respectful. Great customer service skills. Had my car ready within the time limit they stated. I love to bring my car here to be serviced would recommend to anyone it's worth your money and they're not over priced if your worried about that.

Russell Clifford

They are liars and cheats. When we purchased our new car we purchased from this dealership. The deal was they were going to pay off our final lease payment on the car which we leased from them three years prior. Paying off the lease is common practice for a dealer to get a new sale. They Owe us over $718. We visited the dealership and talked to them via phone many times and they agreed that they owe us the money however We had to pay the lease of ourselves. We will never buy another car at this dealership or any other dealership of the same Dyer name. We would recommend that you never buy a vehicle from them either. This is what gives the car industry a bad name . Dealerships like this should not be in business.

Jim Para

Just leased a new KIA Stinger Premium from Dyer. My salesman Sam Whitmire did an excellent job all through the process. He got me the car, options, color and price that I wanted starting with a phone call and driving away in the car within 48 hours.

Kaley Hied

I was interested in a Ford Focus they had, I had been emailing a gentleman from their other dealership, who was very helpful(Ray) about the vehicle as I was extremely interested and was ready to make a purchase with a check in hand. We drove more than an hour for this vehicle, got there and was accommodated because we arrived late. After driving it we sat down with Mike, to start paperwork, before we got too far we wanted to know what the price out the door would be. Once getting the price we proceeded to try negotiating some(as everyone does at a dealership) and got shut down right away. The salesman made the comment "that we must live on an Indian reservation" several times. Which was very rude and discriminatory. I cant understand exactly what he meant by this, apparently negotiating is something only done on reservations? He wasn't having it though, and we ended up walking out after driving over an hour. I have never been to a dealership where there wasn't room for any kind of negotiating. I have never felt so talked down to. I am aware that we arrived late, but I made it very clear that was the case. Maybe they just didn't want to stay after closing. I wouldn't recommend this place.

S S

Awful Dealership, Awful Practices and So help me I will find every outlet possible to let people know what they are all about. DO NOT BUY A CAR FROM THESE IDIOTS! I only *tried* to get mine checked out (oil, filters etc..wasn't completely done btw) then a FULL DETAIL, Dumbasses couldn't do that right (note here: They gave me the detail "Free" as they screwed up BADLY the first time I went in)Went in today and The car now has a lovely scratch on the back panel that wasn't there before..and the inside was NOT scrubbed down..a little vacuum here and there..I left a couple things on purpose to see if they would even be cleaned..Nope ..I cannot even imagine how awful it would be to actually buy something from these wads. RUN!

Zachary Fair

I have recently purchased a car from this dealership, and the service I received was fantastic! Both Tony and Miguel answered every question I had and walked me through the entire process. I'd highly recommend purchasing your next vehicle at McGuire Kia!

Donna Gerber

Saw a used Soul on line and drove 2 hours to buy. Bradley was my sales guy and excellent. Never once did I feel pressured, I would have walked out. He was very helpful. And Tony in finance is awesome. After returning home, I had a problem with key fob and spoke with manager Miguel and he quickly fixed the problem.

Sherry Wagar

Salesman was fine. Came inside to talk numbers and the games began with the sales manager. Left and will not go back.

Alvaro Dominguez

I agreed, it was good..

Ellen Donohue

Melvin was a great help. He helped me get my phone and other things set up in the car. And the day before which was the 22 the service dept was great as well. Did everything that needed done. Everyone one at Kia was polite & helpful. Thanks for everything.

George Doyle

Good service and good Reps

Paul Solomon

Service here is very friendly. Dewayne had my car in and out in the time promised. He also kept me updated on the progress while I was waiting. He was always concerned to make sure that I was comfortable. Thanks a lot!!!

david geissinger

It takes a little longer when you go to the dealer for ordinary maintenance, but the excellent customer service makes it worth it.

Roxanne Belue

The service department at Dyer Kia is truly top notch. They happily go out of their way to accommodate and help customers. I hope to always be a customer.

Michelle Dunlap

I purchased a certified pre-owned vehicle from Dyer Kia about a week and a half ago. They had a great selection of inventory and fair prices and more than fair trade-in offer. Ron Wagner did a fantastic job to match me with the vehicle I was hoping for and the finance department was great at getting me the best possible financing with a payment that I can afford. The process was comfortable and at no point did I feel that anyone was being pushy.

Tim Edgell

Excellent customer service and knowledgeable staff. Highly Recommended!

P Scutt

The staff at McGuire Kia in Lake Wales always welcome me like family - the ones that you like if you know what I mean ;-). They are thorough and the keep you informed along the way. They make suggestions without being pushy. As a woman I like feeling like I can trust the people working on my car and the staff at McGuire have gained my trust. They offered to drop me off at the nail salon but I think it would be great if they added a salon to their waiting area. Oil change, car wash and a fresh set of nails all in one spot!

Chrystiam Rodriguez

I have a dealer Kia in sebring (Alan jay) I take my car to that dealer 3 times and they can’t fix my car. I decided to drive 45min to (DYER KIA) and trust me the 45 min drive was the best 45 min I invest, they all about the guest experience they take care me like VIP, if I have to fix my card again i will take it to DYER KIA without thinking about it, (DYER KIA) THE BEST DEALER KIA, thank you to take care me and make my experience the best one , Team serviced/repaired they all about take care the guest and give the best experience,very friendly and the Manager amazing thank you again DYER KIA

Jason T. Chun

I was very disappointed when I drove past because it was hella ghetto compared to my KIA dealership. Even the drive up to the service port was very lacking. I only went in for my scheduled maintenance and a check engine light so I said, why not. I should have gotten the names of the svc advisors that took care of me because they did a very good job. Everything was clearly explained and they all went above and beyond answering every question. I need to go back because they didn't have a part but I don't mind because I trust them thoroughly.

Kim DeMarco

We bought a used Kia Sedona. Went to the dealership to look at the van (not close to my home-1.5 hours). Was a bit worried that after that travel time the van wouldn't be as described . No worries. Tim described it perfectly. He was so honest and fair. Wouldn't hesitate to go back to that dealership for a car. So pleased.

audra martin

Service department is so kind and quick to get you fixed and out the door. Called and got an appointment for the very next day and got my tire fixed in about an hour and got it washed too. Awesome service and great staff

Susan Lumsley

My husband and I bought our KIA here yesterday and it was the best. Friendly staff and honest. I read reviews of people being mislead on here but our experience was great, maybe they got new people. Thanks everybody!!

rey ayala

I came in to this location to look at vehicles Ron Wagner was the first to greet us and was very polite. Was just seeing what my girlfriend can get her credit wasn’t great but Ron was seeing what he can work with she found what she was looking for and ended up and ended put her the car she wanted.

mark hechmer

Absolutely wonderful customer service at Kia in Lake Wales, FL, from the service techs, the salesmen, it has always been a pleasure working with Rodney Basinger and Bobby Ruiz...Had car vacuumed, and washed after oil change, slight problem with vacuum job was there was still some bits of paper on the front floor, and windshield on outside wasn't cleaned, still had residue above the windshield wipers, but that's minute, and it was a courtesy. Best of luck in the new location!

MICHAEL BASS

I went to Dyer Kia on Friday, June 28, 2019 to test drive two vehicles, a 2020 Kia Soul and a 2019 Kia Forte. I had made an appointment with one of their sales representatives, Brook Dlugokecki and she greeted me as soon as I arrived at the dealership and asked me how I was doing and if I wanted anything to drink as she showed me to my seat. She had already pulled the information on the two vehicles that I wanted to test drive and after she had gathered some personal information from me concerning my wants and needs in a new vehicle as well as listening to me explain that I currently had a 2017 leased vehicle from another manufacturer and that I still had five more lease payments to make before I could lease another vehicle. I told her that I had been doing research for the past year on various vehicles that I was interested in for my next lease and that the two that I was there to test drive were near the top of my wish list. After driving both of the vehicles I determined that my choice between the two was going to be the Kia Soul LX. I had not intended to lease a vehicle before my current lease was finished, however, Brook informed me that Dyer Kia could buy my current lease and pay it off and that I would not owe anything else on that vehicle. She then did the math on the Soul and the Forte that I had test driven and after conferring with the sales manager, she was able to get my deal on the 2020 Kia Soul LX finalized at a very attractive out-the-door price that I was glad to accept. Brook walked me through the entire process and then took me to finalize the paperwork with the finance manager and I have to say that the whole negotiation was effortless and very straight forward and was completed and I was leaving with my "new" Kia Soul in less than two hours! I have to say that everyone at Dyer Kia bent over backwards to make sure that I was satisfied, they answered all of my questions and I feel like I made the right choice in coming to Dyer Kia for my new lease deal. Kudos to Brook Dlugokecki, she is knowledgeable, very professional and she went out of her way to make sure that I left the dealership feeling great! I will be sure to recommend Brook and Dyer Kia to all of my friends and neighbors. I need to add a postscript, I returned to the dealership today, Monday June 30, 2019 and Brook took time out of her busy schedule to help my link-up my cell phone to blue tooth and set up my Android Auto system on my new Kia. Thank you Brook!!

Doris Accardi

Love my Dyer Kia dealership, always nice, prompt, and courteous. And they communicate well with the customer. Thank you Dyer for your service, I love my Sedona!

Pat and Chris Greenman

Wonderful experience. I broke down at the mall. They came and picked me up to get a rental car. They went above and beyond to make sure i was taken care of. I would 100% recommended Dyer Kia. Thank you!

Elizabeth Engel

Excellent service and knowledge.. Each time I have service I am treated very well and with care.

Robby Mckeeman

I don’t own a Kia, but I take my vehicles there to be serviced. They’re the only dealer I’ve dealt with that I trust. Jim, the service manager, is great!

Randall Smith

Rodney, Brenda and the whole sales and finance staff did a fantastic job for me. I called about a car, got a price, drove up from Lake Placid and was in and out in an hour and a half, all paper signed. THAT was what I look for in a car deal. I didn't want a bunch of attempts to upsell, and I got none. They knew the product, they knew the bottom price, and they were ready to close the deal. Thanks to all of you!

Leroy Roxby

Great service in and out so quickly i was surprised. Helpful and profressional people all around A#1.

Kenny Lewis

I was highly satisfied with experience that i had for the purchase of 2011 Kia Sorento. Ron Wagner was a great help in my decison of the purchase. Monthly payment right where i needed it to be. Great sales consultant. First time purchasing a Kia. Had a great time doing, will send friends your way, especially to see Ron Wagner.

Joe and Marisol

Ryne did a great job taking care of us during our most recent service visit.

John Till

Great service from competent friendly people.

Linda Am Amburgey

The saleman was very respectful and very knowledgeable.the area was kept very nice.the whole experience was ok except that it it took so long.

Joel Mccay

Is the $25 charge for the ride to home and back? I think that's quite high and I won't do that again. The service was excellent, as usual.

Nathan Dodds

I took my Sportage in for a recall and basic service. Keith did a wonderful job and so did the whole team. Thank you JoEllen

Nikeya Hendricks

I needed to service my car due to it having passed the 5,000 mile range. Jim and his team was very friendly and also took great care of my car. They are now my go to guys.

Ron Johnson

Quick service even though I was an hour earlier than my appointment time.

Capt Richard Prosser III

Great staff and service. Fair pricing.

Austin Reeves

Hands down the best deal on our new Telluride. Almost flew out of state to buy one until talking to the team at Dyer Kia. Not only did they get us exactly what we wanted they beat the other price! Highly recommend the dealership.

Walt Lopata

I would like to tell you about this dealership, But first : FYI -- Due to my age and some health problems I moved in with my son and daughter-in-law in their home in Davenport in July of 2018, from my home in Arcadia. Along about November of 2018, I decided it was time to say so long to my 2004 Ford Ranger. I do not like the new Ranger, and did not want a full-size truck, so the F-150 was out. I knew I could have received a good deal in Arcadia, but could not see driving 90 miles down to there. I had started researching Chevy Colorados, and one day this really pretty red 2016 Colorado popped up on my screen, an ad from Dyer Chevy. Having had grown up in a small town, and then living in rural DeSoto County for 30 years, I had heard many stories about Big City Dealers and shady deals, but I called and spoke to a salesman by the name of Davis Dlugokecki anyway; he seemed pretty straight-forward, so the next day I went to look at it. Davis came out to show me the truck. As we were talking, his sister, Brook, came out, we were introduced, then to my surprise, his Dad, David, came out and welcomed me to the dealership. Davis was very honest - there were a couple of minor items wrong with the truck, but he pointed them out to me. I was very impressed with his honesty; we struck a deal, I went back the next day and drove the truck home. My daughter-in-law has been wanting to upgrade her car, and likes the looks of the Kia Sorento, so earlier this week, after having my truck serviced at Dyer Chevy, I went over to look at the Kia. Talked with Brook - she now works at their Kia facility, she showed me a few cars my daughter-in-law might be interested in, DIL and I went there the next day, came home with a new Sorento. We actually caught them at a busy time --- It was moving day into their new building, but it did not stop Brook from giving us her full attention. It really surprised me that Brooks' Dad, David, came over to greet us when we drove in. David is actually the General Manager of both dealerships, was outside moving cars and putting up signs, but cared enough about us as customers to take a few minutes to come greet us. I realize this is a very long review, but I needed to write about my experiences with both Dyer Chevy and Dyer Kia. I was really apprehensive about a Big City dealer, but I needed to let everyone know about the honesty, friendliness, and feeling of being part of the Dyer Dealership Family. I highly recommend Dyer to everybody --- at least stop in and give them a shot at your next vehicle. I know you will be as surprised and pleased as my family and I were. DISCLAIMER: No one at Dyer knew ahead of time that I was going to write this, and if offered, I will not accept any form of remuneration for this review. Walt L. Davenport, FL

Chase Fain

Super service and always in or under the time promised. And my car comes back washed! Who could ask for anything more?!

Brooke Michael

The crew here is amazing from service to sales! I love bringing my car here, the people are so friendly and I always feel like I’m getting a good deal, and there knowledgeable about the problems! And who can resist complementary carwashes and vacuum

John Scott

Keep getting #1 in customer service for a reason.

The Dude

Had a few recall notices collecting that I needed to take care of, and although I didn’t purchase my Optima directly from this dealership, they made me feel welcomed and went above and beyond to satisfy my needs. I have a follow up appointment pending some ordered parts and look forward to finishing up my service later this week.

John Lumsley

I had a great experience buying my car here. I wish every KIA was more transparent on their pricing. Most places make you think the price is one thing then its another but not here. Thanks everyone.

Windy Ferreira

Tim Cox was truly amazing and honest. I appreciate everything they did for me.

Jonnie Kamsch

I did make the appointment for my Kia Roof Stripes to be installed and i had the first appointment of that day. Actually they drove me home and when they finished the job they came back to my house and picked me up. They also washed my car and vacuumed it out. I was one happy camper!!! Every time I had to go to the Kia Dealer since I purchased my 2014 Kia (brand new) I have had excellent treatment from all concerned. I really appreciate all the workers and if I ever decide to purchase a new Kia it will be at Dyer. You are the best!! However, I love my Kia Soul and hope it runs forever!!

Patricia J Dearmyer

Great people and great service

Michael Bass

The prices listed online are not accurate. In my experience they knowingly added over $3,000 to the price of the vehicle over what their internet price was listed at. And we're unwilling to match the price they had on the internet even after I showed them the price on their own website. Their response was that that's how they have to Market to compete with other dealers. Or you can do what I did go to the other dealer and buy the car.

Dianne Lewis

They are so courteous and friendly. My first official visit and I loved it. The people in the service department are awesome....they make you feel like family

fran Bonaccolta

They were very friendly and called me before starting any work - they also showed me the “problems” My car is now safe

BiggBlack DaBears all Day

It was excellent the people there was kind and friendly and understanding..

Ronald Nelson

Quick service

David M Graham

No appointment, went there to check and see if my warranty covered a repair for a problem trunk lock for a 2017 KIA Forte. Service advisor was courteous and told me I could wait till someone could look at it. Offered a loaner in case this was a problem. I said I would wait. This dealer has a nice waiting area and coffee. As promised, the advisor spoke to me, advised me of the problem, confirmed it was covered under warranty. I expected to make an appointment for a future date but advisor told me they could do it today if I was willing to wait. I agreed, and the repair was carried out, no cost to me, and I was on my way within about an hour. Very good experience.

Vanessa Vinkle

2 stars because at this point, only 1 of the service reps have attempted to reach a solution with my issue, treating me like a valued customer. One of their other reps just wanted to argue with me and disregard my valid concern.

Ann Carver

Got the oil changed on my car on Oct.23,service personal very nice.

Flo Hendrick

All I have to say is God bless Mr. David D, and his entire staff. I had a nightmare of an experience on November 19th 2016 when I pulled into McGuire Kia which was the name at the time....as my husband was in the hospital dying and on a heart transplant list. I left Cleveland Clinic hospital in Broward County and drove to our home in Lake Wales to get more clothes and look for a dependable vehicle, because I was told that if a heart didn't come in the following day there would still be a surgery and he would have an LVAD, left ventricular assist device put back in his heart. The drive is approximately three hours and I cried the entire way thinking of all that was ahead of us. To make a long story short I was treated so poorly and unethically. I did indeed get a new vehicle not the one I asked to see but was talked into a lease car. The next morning we had prayers answered and a miracle was granted! My husband received a new heart! When he was well enough, I showed him the paperwork from the transaction and we spoke about the new car. With great disdain in our hearts we avoided the Kia dealership like the plague. Then last year we wanted to try and turn in the vehicle, so we called and explained our dilemma and was told to come in and that they were going to give us a deal that we couldn't refuse based on our prior experience. We drove from our new home over two hours away only to learn that there was no way that they would do anything for us. So, needless to say we give up 100%, never to return and we would have to look at a car that brought back so many bad memories...it was a albatross in our lives. Then, like a true blessing from God Himself, I received an email from Mr. David Dlugokecki the new General Manager wanting to talk. Thank God for this amazing man that is on a mission to make things right for the Dyer family! My husband and I walked into the place that was like a nightmare and as we stepped foot into the showroom, there was a peace that came over us, and it felt like the demons of the past were gone! We were given undivided attention and met some of the new employees like Bobby Ruis and Ronald Wagner, and we truly know that this was a divine appointment. Mr. D as he is known, took it upon himself to graciously take our vehicle back and made it a financial win for us. Thank God for Mr. D, and all his efforts because I know they will pay off. We pray bountiful blessings upon Mr. D, his family, and his career, and may his business flourish exponentially. Finally a car dealership that operates with solid ethics, and with an entire staff that are of the same mindset, motivation, and attitude to make a difference and build an extended family so that when someone wants or needs another vehicle they go back to the place that they trust, and where that place stands on what is right and just. Trust is everything, and in today's world, this is huge! When you are so blessed to find a business that runs on solid ethics, and all things that are right and just, you need to hold onto them and support them to the enth degree. Again, thank you Mr David Dlugokecki and the entire Dyer Kia family!

Sharon C Anderson

I went to the dealer to fix a recall for FREE. Then they did a 20 pt inspection of my car and showed me dirty air filters since I have allergies I said change them. This cost $88 dollars! The kicker was a charge off $45 dollars labor fee for changing 2 air filters! I call that OBSCENE!

Regina Hull

I love the service department they are so polite and don’t just keep you waiting they will tell you everything that’s going on and will get you out of the door!

Vicky Kerley

This was the best car buying experience. My sales rep Darrin Burden made it the most amazing experience. It was smooth and bough my car in three hours. I am super satisfied.

Terme Kazmierski

I had a really great experience. I didn’t have much to work with but they made it happen. They even gave us a glass of champagne to congratulate me. Can’t recommend them enough.

Patricia Burgos

Great staff, very friendly!! Definitely will go back for oil changes too

Jennifer Martinez

Everything was perfect. They are very nice and professional. Everything was done in less then an hour. Jean Santos, very nice agent. Thank you so much.

Dan Mateer

Service and employees were fantastic. Waiting area was clean and comfortable with great coffee. Will be back.

P C

Got a Kia Soul which I love last week from here. The 4 stars is because we saw a car we wanted online from here that was advertised as an automatic. But when we got there it was a manual. We ended up getting an automatic but it was quite a bit more than we had planned to pay. Our sales rep, James Saltzberry was great, easy to talk to, listened well and helped us to get a good deal on another car. We felt good with our experience there, including the final paperwork process which was amazingly fast! If not for the misleading error online, I would have given them 5 stars. Be sure to ask before you drive there!

Lisa Sayers

I had my oil changed yesterday at Dyer Kia, it was a quick, pleasant experience and I was satisfied with the service I received. They took the time to clean my car, inside and out which is a nice extra you don't usually receive, it is appreciated. I would definately recommend Dyer Kia for all of your service and buying needs. I cannot wait till they have the new sales building built, and it is to have Chevy and Kia side-by- side is per my understanding. We Love Kia and we Love Chevy, best of both worlds, together, ( awesome). Looking forward to it!! Thanks Dyer!! Sincerely, Lisa Sayers

Jo Housour

Took my Kia in for a recall. Everyone very professional and friendly. Took care of the problem in a timely manner.

john jackson

Used to work there they have a good crew there and will take care of your vehicle no matter if its a kia or not

Ken A

This is the second car I have bought from here and this time around I was very happy. Richy was amazing she walked me through the whole process and features of the car and never once did she make me feel pressured to commit to something I was uncomfortable with unlike my first experience it was very smooth and pleasant. My only complaint was I was paying cash for my car and when talking to the finance guy he tried and tried to convince me to finance the car instead of paying cash this made me a little uncomfortable and finally had to tell him no this is the way I want to proceed, he got a little upset about that and it showed. Other than that I was very happy and have had a follow up call from Richy wishing me a Happy Birthday and seeing if I had any questions. She in my opinion is the absolute best Salesperson I have ever encountered!!! She will be the one I turn to for all my car buying needs.

Wayne J Hutchins

Had a service re-call on my Soul..Dyer hooked me up..Good-Fast service..Great job!!

Ryan Odenweller

Great customer service department and follow up on appointments. I have been getting my service done here for 4 years and am very satisfied. The workers are courteous, professional, and genuine.

Meli Aguilar

First time getting my oil changed here & I didn’t wait long. Dewayne was such a nice person & gave me updates as I waited & overall the people at the service desk were all really sweet & helpful. But mostly thank you to Dewayne for going above & beyond and getting my tires rotated for me before I could even say yes! :)

bob palmer

I got my car at another kia dealer because they where giving a cruse with purchase but took my car to dyer kia for recall and was treated just like i bought it from them excel service took lest then time said and even washed it for me and sweeped out .I will make sure I buy my next kia from them very pleased

VERONICA Libra

Hicham was amazing! He was very knowledgeable and patient, working with our situation and finding us exactly what we needed . He's not a high pressured at all and this was definitely a no stress purchase. If you're in the market, reach out to Hicham and he'll take care of you!

angela Hill

This was an all out spiffy experience. I Leased my first Kia in St. Pete 4 years ago, what a nightmare, the salesman kept trying to sell me a car I couldn't afford. I spent 6 hours trying to tell him no and eventually left. I did go back and buy a car with a reasonable payment. Then I moved and my Kia needed work, so I brought it to Allen Jay in Sebring...horrible experience, I had to bring it back four times, and they kept complaining that I needed a car to drive. They wanted me to drop it off, and just go sit at home while they worked on it, like I don't have a job?? When my lease was up a few days ago, I went to the next closest location in Lake wales at Dyer Kia. I have never had such great service. They were fast and efficient, they didn't try to sell my a crazy car I couldn't afford, they listened to the number I could afford and worked with me. I ended up with a new car that is totally gangster. The whole process was great. Special thanks to Melvin and Bobby for helping me out!

JOSE RIVERA

outstanding customer service with courteous & friendly staff. pleasurable experience purchasing a car!