Reviews of Crown Eurocars (Car Concessionaire)

Yvette Williams

My sales person was Tom C. He listens and really advises. He helps you prioritize services based on the condition, high to low priority. He does not assume because you drive a Mercedes, you own a bank. He is very practical, passionate about his job and personable.

Nicolas Amaro

Thomas Cammarata was very accommodating, very efficient and helpful as I was late for appointment Car was serviced and washed on time

John George

We've purchased 4 new cars from Mr. Dave Siskin, The best car buying experience ever! Hassle free and convenient! Mr Siskin was exceptionally outstanding in his customer service etiquette! all 4 times!! 5 Stars!!!

margaret paynter

Sam Youssef did a great job. Customer service was impeccable.

David Wilson

Let me start by saying thank you Mr Phillip Boone. I really appreciate how courteous and professional you are. I would recommend any and everyone to go see Mr Phillip Boone at Crown Eurocars Mercedes Pinellas Park Fl.

Jeff Vannest

Great experience with Zoltan. Highly recommended!

Andreas Patsalos

Great service. Took my car to the dealership and Tom Cammarata accommodated my needs very fast (repair included in warranty). Great loaner car was also provided for free. I would highly recommend them for any of your car's needs.

Red wolf 710 Burns

Great mercedes benz dealership.

carol williams

I arrived for an appointment for a B1 Service. Pat McFarland met me and immediately took my car saying it would be 90 minutes. I waited in the lovely lounge area and in less than 90 minutes my car was ready to go. Pat McFarland always listens to my request, is very cordial and I am always satisfied. Crown Eurocars is superior service. Carol Williams

Dean Hobbs

Worked with Larry Chapman to purchase a new 2019 A220. Went above and beyond with customer service more so than any dealership I have experienced. Every other member of the staff was extremely helpful and down the road when I'm looking to replace my car I'll be coming back here to work with them again.

Lisa Peck

I really appreciated my salesman; Mohamed Esseghir's professionalism during my shopping for a new car. He was very patient and not pushy; he let the car sell itself. Mo was excellent and was correct...I love my new GLC 300. It was exactly what I was looking for in a car.Thank you Mo and Crown Motors.

Cristina Abreu

I can’t say enough nice things about Crown Eurocars! Wonderful customer service, willingness to go above and beyond, and speed to deliver. Thank you to Andy Mraz for taking such great care of me and overdelivering on outstanding customer service. Much appreciated!

Debora A Diaz

Buying a car can be stressful. It is a pleasure to work with Omar Rodriquez. I am a repeat customer. I appreciate Omar’s knowledge about cars, his professionalism and his customer service. He goes above and beyond even after the sale is completed. When you go to Crown Mercedes ask for Omar he will take good care of you.

Will GA

Just purchased a used Audi here. The whole process is super smooth. Zoltan is my salesman and Jessica is the financial biz manager. They are so professional and it's really enjoyable to do business with these guys, not to mention that the price is set aggressively low here, and you don't have to play games with them. I really appreciate Zoltan and Jessica for providing me with such a good experience.

Dennis Reinholt

Tom Cammarata in the service department was terrific! I brought in my baby, 1989 560sl, and they took great care of her, keeping me informed all the way. I highly recommend them. They fixed the problem my mechanic spent 2 weeks trying to resolve and couldn't. And they fixed it in 2 hours. Professional all the way, great customer lounge. Not the least expensive option but definitely the best.

Tringes Travels

My wife and I had the pleasure of working with both Bill and Megan for our car buying experience. They were both extremely genuine, helpful, professional and at the end of the day it seemed like we were meeting with old friends not taking on the daunting task of buying a car. The dealership was state of the art, clean, with fine lines and every employee that walked by greeted you as a friend and offered their assistance. We have purchased many, many cars and this was by far the best experience, and the only one that didn't seem like we were dealing with typical "car salesman". I will add that we shop around before purchasing and spoke to every Land Rover dealer around. Not only were they the nicest dealership that we stopped into, they were also the last because they offered us the best deal without wasting our time. Bill and Megan were a pleasure to deal with and we would consider them friends after spending only a few hours with them. We also met the sales manager Bud, finance manager Morgan, and general manager Michal while there and the same was true of them, no pressure, friendly, and extremely helpful. This was the first time I have ever stepped into a Crown dealership and as a result of this experience I will make sure I go back there first when purchasing another vehicle. Thank you Bill, Megan, Bud, Michal and Morgan.... job well done!

Cherece H

Professional!Easy breezy! No games with Zoltan! It was the best car buying experience for me yet! I will definitely recommend if you in the market for a new or certified used vehicle to check him out!

Joe Galinski

Andy Mrasz was Exceptional once again helping get some warranty work done in a timely manner on my SL550. Communication was A+ from the minute he saw me until the job was done and he waved good bye and sent me on my way. There are still dealerships like Crown Eurocars Mercedes Benz that treat the customer like gold. Top Notch Customer Service is extremely rare these days anywhere. They take the stress out of the equation! These guys talk the talk as well as walk the walk!" Thanks Andy Mrasz as well as Frank Caporicci and Marc Israel for making this visit to Crown Eurocars another 5 STAR Experience! Joe G

Phil Mount

Patrick McFarland did a great job. Quoted price came in under estimate, did a great job transferring what I wanted to the technician. Did not try to oversell any unneeded service and car was done before estimated time. I will ask for Patrick next time. Completely satisfied.

Jay Chang

Dealership has potential by pricing car aggressively and sales representatives are very friendly and customer service focused. Problem I have are with managers playing their old school games to trying and maximize their profit by NOT being upfront and honest with trade in values. Come on guys get with times, today's consumer has the access to same information you guys do. So don't insult people by low balling their trades, perhaps some people don't care, or know, but in this day and age old school dinosaurs like that should go! BTW my sales rep MOE was great.

Paula S-R

This is the third time I’ve taken my 2014 ML-350 for service. Ryan Yeomans is a great rep and always explains what needs to be done in a clear non salesman-like manner. I did have something that needed looking at (air vent) that didn’t get taken care of but it had nothing to do with my initial service and I forgot to ask about it again after I picked up my car. They are always quick to give out a “loaner” if you cannot wait for your car. I will always bring my car to Crown. Thank you!

Larry Crockett

The service at Crown is always excellent. Tom Cammarata follows up on every detail.

H Limeres

As others have expressed, this dealer deserves 5 stars!! The sales and service staff are very friendly and knowledgeable. Their service shop is extremely organized and clean as well as the showroom. Mo is a great salesperson and will definitely do business again. Thank you

Ismael Morales

The store is impeccable. The cars as in the pictures spotless. The staff is extremely knowledgeable, helpful and friendly. When you arrive a staff member will open the door and greet you. Then will expeditiously as what is the potential issue and assign you a service advisor -- if you don't have one. While you wait you can have -- free -- refreshments, homemade cookies, soda, water, candy, chips... As well as enjoy the news, buy new accessories or just peruse the latest Benz. One of the BEST service advisor: Ryan. Thank you for your kindness and ALWAYS expedient service with a smile.

Mike Mielke

Service advisor Charlie Apple rocks!!! Professional, knowledgeable, and “cool.” If we could give more stars we would. Charlie made our experience exceptional.

Fred Bonebrake

Charlie (my service rep) was great! Always available and with honest opinions and recommendations. (Thanks!) He continues to go above and beyond what is required to make sure things are done right, the first time! Thanks again, Charlie!

Warren Duffy

Jeff helped me with a lease on an XE and made the process easy and transparent. He answered every question about the vehicle and process completely. His knowledge of the vehicle was extensive and it was clear that the main goal was to ensured that I was getting the car I wanted rather than the car that the dealer wanted to sell me. The deal never changed, and the price I was quoted when I began the process was the price that I walked out paying. The car, dealership, and everyone who had a hand in the deal were amazing. Jeff and Crown earned my business and trust with this deal. They also will be my first choice for my families next vehicle.

Mike Ovitt

This dealership has the best service department I have ever had to use. No one likes to bring their vehicle in for service but this dealership has made it painless and easy. The customer service is top of the line, (Thank You Charlie for your awesome service) everyone is so nice and willing to help. We are planning our next vehicle purchase at this dealership.

Sally Caltabiano

Charles Apple is a great service associate. He runs on time, is honest with the cost estimate of repairs, does not push unnecessary repairs on you and accurately estimates how much time you will be waiting. I would recommend him.

Sunny Raml

Thank you Tom Cammaratta for taking such great care of me and my car. For the first time I had an issue with my car and Tom made sure the experience was pleasant. He kept me informed and my car was ready the next morning.

Chris Brownell

I found a car I was interested in online at Crown Eurocars and went to see it on the lot. I was met by Theresa Wolfe who was a salesperson for Crown Eurocars and Theresa was extremely friendly and wildly knowledgeable about the vehicle I was interested in purchasing. From the moment she met me in the parking lot to the moment she walked me out to my freshly detailed vehicle that I purchased and handed me the keys Theresa was absolutely amazing and delivered world class customer service. The finance team and management were outstanding as well and I would highly recommend this dealer if you are looking for a luxury vehicle they will not disappoint.

Bill Haines

Leasing a Jag F-Pace: Great experience at Crown Jaguar. I was greeted by Megan Devin, she was very attentive and knew the vehicle very well. She later introduced me to Bud Hawkins, he was very professional. Megan and Bud worked hard on …

Chris Nemethy

1. As i approached the showroom doors i was greeted with "our preowned cars are outside/ across the front of the lot" 2. I stood in the show room looking at the same 2 cars for 15min while a half dozen employees walked by without saying a word. 3. As I decided to leave/ take my business elsewhere the salesman sitting on the bench mumbled "bye bye window shopper".... nothing like judging a book by its cover.

Laura Reitan

Patrick McFarland is simply the best service advisor I’ve ever had. For a woman I know a lot about cars and Pat always takes the time to explain my options for treatment. If I cant resolve it myself then he will bring me in to have a service

Antoinette Ruggieri Buck

Tom Cammarata has always given excellent service . Your company should be proud to have such a great team member and is a great reflection on your company - Has a great attitude and very knowledgeable. Will only work with him

Linwood Lane

Great experience ,go see MO Esseghir

Joe Hutch

Andy in the service department goes above and beyond to consistently deliver 5 Star Service. I always leave with the perception that I have been treated like a valued client.

Brian Zmich

Bought my 2nd Mercedes Benz from Larry Chapman and the service was outstanding. No pressure, great knowledge of the brand and cars on the lot. Picked up an S550 and could not be happier. Crown Eurocars is my new home for buying new and used. Thanks guys!

Jim Cook

Matt Taneja is absolutely the best car salesman that we ever worked with. He is knowledgeable, friendly and works very hard at making sure you are happy with your new car purchase. Highly recommend him if you are purchasing a Land Rover or Jaguar product.

Chris Thomas

I've always been satisfied with Charlie Apple and everyone else that takes part in my service appointment.

Laura Horwitz

Buying a car from Dave and Mercedes Crown Eurocars was an absolute pleasure. Dave is so nice and easy to work with. He spent much time tracking down the color car with the packages I wanted and when I changed my mind on the model I wanted, he did the search all over again without a hint of impatience. Dave was very responsive, no matter when I texted him with a question, I got a reply within minutes. Dave gave me a great orientation of the features of my new vehicle. Dave made buying a new car a very civilized experience!

Chandler Alexander

Chandler "Crown EuroCars Illegal Business Practices" I was interested in purchasing a vehicle from this dealership. On 9/28/2019 I gave a One Thousand Money Order to Financial Services Manager Rob Wilson to hold a vehicle until the following Monday - 9/30/2019. The deal fell through and I did not purchase the vehicle. From 9/30/2019 until this writing, I have been denied a refund of my $1,000 due to a stated policy of holding "checks" until they cleared the businesses bank (10 business days) - even though I gave them a Money Order (bear instrument) that records show was cashed on 10/3/2019. I was never informed beforehand, of this "policy" of holding cash/bearer instruments for 10 business days, especially in light of the fact that the funds have been cashed and received. By holding thousands of dollars of customers' money, this business is unlawfully enriching itself. Crown EuroCar employees Rob Wilson, Account Manager Jessica Scarboro, and Business Manager Marc Isreal were extremely and unnecessarily rude and un-accommodating.

Dustin B

Originally found a car on there lot, called and spoke with Neville. He was honestly great. He called me back immediately to let me know if the vehicle was still available which it happened to not be( sold that day). After speaking with Neville via phone I told my wife we need to go down and talk with Neville. He was one of the best car salesmen we have encountered. He was not pushy, very informative and helped my wife and I look over several vehicles. If your in the area searching for a car go check Neville out over at Crown Mercedes! Thanks for all your informative and kind help Neville. Welcome to Tampa !

Christina

Best car dealership in town! They have moved and remodeled to an beautiful building. I have bought Mercedes for years, from crown Mercedes! They have the amazing customer service. I use Pat McFarland he is so knowledgeable and honest about service and prices. He quick and easy to deal with and always has a loaner car If needed. Will continue to use for years to come!

Janet Byrd

David Siskin assisted me in the purchase of my new Mercedes. He made my experience beyond my expectations. He located exactly what I asked for and I was in and out of the dealership in record time, not to mention how special he made me feel. Thank you David for a job well done!

Bob Keating

it’s always been a pleasure to visit crown Eurocars . Charlie , frank , Ryan and Tom all go above and beyond the call of duty to accommodate my endless requests in relation to the many wants and wishes I have from Mercedes etc.. etc... etc... it’s always so much fun taking laps around the property and especially the showroom looking at the many beautiful Mercedes Benz they have to offer here. While looking forward to picking out a new one for my “Lovey” ~~”oh my lord. , Emmhmmm...!”

Sally Horrell

Bruno Onetti was very efficient with the annual maintenance on my car. The entire process was complete in an hour.

Abbe Ensminger

If there were 10 stars I still would have added more. We went to a few dealerships and made lots of phone calls, prior to finding our comfort level with Crown Range Rover. The others didn’t compare. Everything exceeded our expectations with Bill and Michael at Crown. Bill our salesman was great, informative, professional and Michael the manager, all I can say is WOW! Thank you for finding our perfect car and making the entire experience perfect. My husband I would recommend your dealership and your team whole heartedly. We love our new Range Rover.

Steve Mekdeci

Omar Rodriguez is the best. No pressure, easy going, organized and gets you what you want. Best Car buying experience ever, hands down.

Sean Kriner

I Purchased my first new car A Mercedes Benz Metris from Crown Eurocars, Omar Rodriguez was very Polite and professional and knew the answers to all the questions I asked, the process was quick and I was on my way home in my new Car A+++ I’d definitely recommend both Crown and Omar for anyone looking to buy a new Mercedes.

Richard Markussen

Larry Chapman my rep. was informative and patient, he allowed us to walk through the purchase process successfully. I really like my new Mercedes and glad I chose Crown Eurocars dealership, look forward to many years of enjoyment.

David Angelos

We had an appointment scheduled. We drove almost 3 hours one way to see the car we were interested in. When we came there someone else was looking at the car and bought it. Where was communication ??? We waisted time and money for gas. Extremely unprofessional !

Ruth Crescimbeni

I do not usually do reviews, however my experience with Crown Euro deserves attention . On August 30th I purchased my first Mercedes Benz, I was so excited and looking forward to enjoying my new car unfortunately it didn’t last. Bianca Presti was helpful, nice and patient with me during the entire process of the sale. Two days later my son also bought another Mercedes Benz from Bianca. After those sales she no longer showed any interest to help. The day of my purchase, I was not able to bring my car home with me because there were a couple things that needed to be repaired. Due to that, Bianca told me that she would bring the car to my house. When she brought my car back, we went to check that everything was done and fixed as I was promised. I was very upset for the following reasons when I finally received my vehicle. The headliner of the car still had many stains, the passenger seat and the backseat both had holes and you could still smell animal scents from the previous owner. When I asked Bianca why was my vehicle brought to me in that condition after all those faults were noted previously when purchased, her response was that she didn’t notice those faults and that she would needed to check with her boss about having all of those faults fixed. After several texts and emails, she eventually scheduled repairs for the headliner and the seats. After the repairs, she offered to have the car washed. Upon receiving my vehicle back, it was in worst condition in which I turned it in. There were water marks all over the body of the car and there were scratches and the paint was chipped on the driver´s door which previously did not exist. I called the service department and requested to speak to the Manager Frank Caporicci left several messages over a week ago and I still have not been contacted by him. Additional issues I have had since I purchased the vehicle, there is a mechanical issue with the trunk, my plates were supposed to be transferred, which they have not been, so my vehicle currently has temporary tags that will expire in 10 days. Due to the customer service and treatment I have received from this dealership, I took my car to the Mercedes Benz of Wesley Chapel service department. Marc Scotch, their Assistant Service Manager, told me that the Hatch Alarm needed to be replaced. Being that this is a Certified Pre-Owned, everything is supposed to be inspected and certified in working condition and detailed for sale, however that is not the product or service I received. Today I called back to Crown Euro to speak with the General Manager Dan Morris. I left a message with his assistant’s voicemail and I have not received any contact back. Despite the great reviews listed, my experience was the complete opposite of 5 stars. I do not understand why I was treated in this way and because of this experience my excitement of buying my first Mercedes was taken away and I will definitely not be recommending anyone or any future customers to this dealership.

Barry Strafacci

We are extremely pleased with our recent car Purchase at Crown Eurocars, our Salesman Miroslav Ostojic was terrific, might e the best purchase experience ever!! Miro hepled us select the right vehicle and his after sale follow up was very helpful, ask for Miro!!

G. Miller

My recent service appointment at Crown Mercedes-Benz was shockingly amazing. I have been to Mercedes 5 times in the last year to get my emissions repaired properly on my GLK250 and each time service either tried to get out of honoring my warranty or did a fast repair that would only last a short time. I am now out of warranty on my 2015 GLK250 but had an engine light come on again while traveling and a local European Car repair shop took a look at my car and it was my emissions AGAIN and worse it was my NOx Sensor AGAIN that has been fixed 3 times now. He said 1 NOx sensor will cost me $650 installed and there are 2 of them. I asked if he could just get me home and I would call the dealership on my return and he agreed. I called Thomas Cammarata at service and told him I am out of warranty but could he take a look and he said bring it right in. Tom had my car looked at and informed me he would cover the repair under warranty even though my car was out of warranty. AMAZING! I was expecting the usual SERVICE TECH SPEEL of how they could not cover the repair. Tom was in 100% communication, he took it to his best Tech and got it back to me washed in just 3 days for NO CHARGE to me. WOW!!!! Now that is what I expect from Mercedes Benz that they actually appreciate their loyal customers and take care of them. THANK TOM FOR BEING A STAND-UP SERVICE REP!!!!

Max McNeill

To be honest I was super disappointed. I took my 2016 C300 in for the speakers making a crackling noise. The tech used Spotify and it didn’t seem to make the noise however it still did on both my phone, my partners phone and my sisters phone. That’s fine though I get it it could be my phone, however I then went to another dealer in Tampa which informed me of recalls. Crown didn’t even bother to check for recalls while I was there.... Tampa also diagnosed the speaker issue and has began the process to fix it. Next time I’ll make the extra trip over the bay to MB of Tampa. Pretty poor.....

Dakota Bennett

Zoltan and his crew excelled in helping me find the perfect car that fit all of my needs. I compared to a lot of different brands (Porsche, BMW, Audi Etc.) and when I got to speak with Zoltan, he achieved everything I needed to achieve and I ended up taking home a 2019 C63 AMG. His knowledge of the product and support of everyone involved was truly incredible. I highly recommend you ask for Zoltan whether you're looking for the highest tier AMG, all the way to the vehicle you're looking for your children's first car. Everyone was incredibly friendly. Jessica Scarboro, Marc Israel, Wes Harris and Tony Cintron. All fantastic individuals who contributed to such an amazing milestone in my life.

S Christy-Martin

I finally bought my first Mercedes-Benz for my milestone birthday and appreciate the customer service received at Crown Eurocars. Philip Boone advised me to contact Larry Carpenter and I am glad I did. Larry took the time to explain the history of the car, answered my questions and demonstrated he had my best interest as the primary focus from the time I pulled into the parking lot until I left with my new Mercedes-Benz. The finance manager Rob Wilson was awesome to work with and Patrick McFarland the service manager was very helpful. Everyone at Crown Eurocars was friendly, enthusiastic about me joining the Mercedes-Benz “family.” When I buy my next Mercedes-Benz, I will definitely return to Crown Eurocars. Thank you for a great car buying experience.

Tameka Flowers

My car buying experience was excellent thanks to Victor Lema. He was very knowledgeable and my whole visit was fast, easy and efficient. Thank you Crown Eurocars and thank you thank you thank you Victor. I love my car!

Dan Cain

Outstanding service and Charlie Apple is the ultimate professional. Keep up the good work

Brian Beadle

Mohamed Esseghir made my experience pleasant. Glad to be driving a new Mercedes.

Jon Riley

Omar Rodriguez was exceptional to work with! The entire staff made the experience effortless! Highly recommend Crown Eurocars!

Cindy Rogers

Mike Donovan went out of his way to help me with the transaction of purchasing and delivery of my new FTYPE R. He is super knowledgeable and friendly. Joseph did a wonderful job helping me with getting some financing at a good rate. I would recommend my family to buy from Crown Jaguar. Thank you all !!! Cindy

Peter Katcha

Miro is a considerate sales professional. He is younger and personable. Not a stodgy old sales guy you see in most dealerships in Florida. He and his team did a great job of helping us choose the best car for us. They searched within their inventory and other dealership inventories. Miro was great with my kids and made the experience a pleasure. The deal he put together was very good as well. Ask for him a Crown Eurocars.

Colleen Rommel

Thomas Cammarata did an extremely thorough job assisting me with a battery warning display. He was delightful and kept me informed every step of the way while I waited in the break area.

Maria Pace

I had such a great experience at Crown Eurocars Mercedes. Every single person we came in contact with treated us so well. Miro our sales associate was very, knowledgeable about the car we purchased and answered all of our questions. He made me feel very comfortable and I didn't feel stressed out about buying a car. Miro and a few others like Ashley the finance advisor stayed late on a Tuesday night for me :) Miro has continued to follow up with me and make sure I am happy with my vehicle. Which I am... I love it! Pat McFarland in the service department was also very, helpful. He got back to me right away and had our car ready to drive off the lot in no time. Thanks to everyone at Crown!

Victoria Terranova

I had a very wonderful experience purchasing my new car at Crown Eurocars. Richard Stow was excellent to work with. He was very knowledgeable and helped guide me through the buying process. It was the best car buying experience I've ever had. I highly recommend going to see him for your next car!

Yolanda Jameson

Omar was great! Guided me through the entire process and got me in and out in 2 hours. Answered all of my questions openly and transparently.

Joseph Oneill

I am happy to submit an excellent review, on the behalf of Mr. Victor Lema at Crown Mercedes. Everything was quick and painless from the time I contacted Victor until he delivered the car to my house in Sarasota. Victor made my experience stress free and the other team members were wonderful as well. I have purchased three cars from Crown in the last year and will definitely recommend them to anyone. Thanks, for making my car buying experience a delightful one!

Kelly Pillon

Fantastic team at Crown Eurocars who value customer satisfaction as their number one priority

Marion Fleming

The service was excellent and my car was ready when my service advisor said it would be. Tom Cammarata is the best. He explains everything so that I can understand it and he is very patient.

Dina Wolochowicz

Very pleased with the service received from Crown. They quickly and professionally provided us with a front end alignment and two new tires. We could not wait for the work to be completed so they provided us with a loaner and we picked up our car the next morning.

Joe Palmer

Hope you all are sitting down for this one but be warned this dealership is super shady and deceitful!! I attempted to trade in a 2009 Mercedes SL550 on a used 2014 Aston Martin. After being told the car went through a 102 inspection with oil and filter change. The engine blew up after only putting 200 miles on the car. The car had less than 12k miles on it. They did nothing and said sorry about your luck. I filed lawsuit. After investigating, we found that they did no inspection but put wrong oil in car causing it to blow up. After notifying them of this, they responded through their lawyer, "oh, we lied we didn't actually ever change the oil" I have that in writing. Had they actually done inspection, they would have found about 10k in repairs needed to engine prior to resale. We have sworn affidavit from Aston Martin Master Tech stating all the above. Theres way more incriminating evidence that I have to support this claim. Meanwhile I have been paying on the car for almost 2 years at a rate of $1500 a month as I await lawsuit to conclude. I have been approached by local tv stations to run the story, but will wait to I have won lawsuit at that point it will posted on every media outlet if for no other reason, to make sure this doesnt happen to you!

Shaina James

Phillip Boone is absolutely amazing. Words can’t explain how thankful I am for him. I’m so thankful to Crown Mercedes for treating me like family, and I look forward to doing business with you all in the future! Thanks again!

Raciel Reyes

We visited Crown Auto Mercedes Benz and had an amazing experience, everyone was very nice, Shelly Frye was very happy and attentive, she took the time to go over all our options and rather than pushing a sell we felt her real interest in finding the right vehicle for our family. Overall the buying process was smooth and pleasing. Thank you for such a great experience.

Willy B

Dave Siskin is a fantastic sales associate. He's very helpful, considerate, and takes in to account all the clients' wants and needs, and does his best to fulfill them. Couldn't ask for better service anywhere!

Arianna APCL

I was at this dealership this week with my ML350. WOW they truly have an exceptional service dept. Tom Cammarata is a professional. He hand walked me through every part of my service and included a 1 day free loaner Mercedes. Truly outstanding in ever way. Thank you Tom and Crown Eurocars / Mercedes.

The ZLP Group

Jessica in finance and Zoltan in sales are absolutely phenomenal! So is Daniel in sales and Wes in used cars. The entire team is phenomenal and I will continue to refer my friend, family and clients there. In and out with little hassle. This is my third car with them and I will continue to buy from Mercedes via Crown regardless of where I am!

Vuanh Tonthat

Bianca Presti was great at her job. She helped our family choose our perfect vehicle. Very happy with everything. Thanks!

Kimberly Holland

Rick is the most professional service technician I have EVER dealt with. I missed my appointment and phoned in to reschedule. I expected that I would need to wait a day or two. I was pleasantly surprised that Rick offered to call me as soon as another loaner would be available. That was very nice. But not only that, he called within a couple of hours and said I could come in that afternoon. I was amazed. During the service appointment, he took me to my car and showed me the cause of my issues. Then he gave me tips on how to get the most out my car's performance and extend its longevity. Outstanding! He was very professional in setting my expectations on the repair duration and the cost. There were no surprises when I returned to pick up my car. Now that's what I call trustworthy! Thank you Rick ! You made my service appointment a positive experience!

Heather Tomes

My husband and I just purchased a vehicle from Shelly Frye at Crown Eurocars. Shelly, along with everyone we encountered at this dealership was beyond amazing. We give our highest recommendation to both Shelly and the team at Crown. Shelly was extremely knowledgeable, helpful, and answered every question with proficiency. We feel like we had concierge service. My husband and I are positive that we will return to this dealership for future purchases.

Mark Rodgers

This is my 2nd review of Crown Eurocars, service and attention are the reasons I thought a 2nd review was warranted. Some of the nicest and most accommodating people I've met!!!! Tom Cammarata is my service writer and is so helpful and always provides communication throughout the process to keep me updated. If I need a loaner car for the service visit, Christopher Grey has been so helpful, respecting my time, he always gets me in and out quickly. These two gentlemen, through their actions helped me decide which car brand to get for a second car, another Mercedes! As a business owner, I tell my shop people the important role they play in sales....any sales person can make the first sale, the people behind the scenes make the next sales with service, delivery and quality! Tom and Christopher did that in this case.

M Kapadia

Charlie Apple is the best service adviser at Crown Benz. He made extra ordinary efforts to obtain part through extended warranty coverage. Ultimately getting it shipped from Germany. His follow through and diligence is praiseworthy. It shows that he really cares for customers that he serves. I have been doing business with Crown Benz for over 10 years and Charlie has been my service adviser for last 4+ years. I would not change either of them.

Jerry Ratledge

Great experience. Outstanding management and staff.

Scott Kreider

Theresa Wolfe is not just great at her place of employment but an all around great person her and I connected beyond my expectations and had so much fun buying this beautiful corvette that it's something I will never forget. Sales Consultant Theresa is a healer made me a better person through this simple purchase thankyou so much for your time and extreme kindness 10 star girl in my book your best of new friend Scott, I will never forget you. What a PRO

Kyla Hunter

I’ve always had some pretty hectic and poor experiences buying cars. I was lucky enough to stumble upon this dealership and even luckier to be taken care of by Omar Rodriguez and Richard. Everything was smooth, easy, to the point and forward. I’ve never had car salesman be so upfront and honest with me before and I would say that this is LITERALLY the best experience buying a car out of the 5 I’ve had.

Peter Chango

If I could give them no stars i would. I am a fleet manager for a large company who has spent over $200,00.00 at this dealership.I takes 10 or 12 calls to get a service advisor to call us back, messages to the service manager go unanswered completely. They have lost our business and I would caution anyone thinking of doing business with them to think long and hard on that be for giving your hard earned money to a dealership they could not care less about existing customer service and is only interested in the next sale.

Jennifer Worden

I always take my car for service at Crown. Tom Cammarata always takes good care of our vehicles and us. We recommend Crown to everyone - they make it is so easy which is just what I need when everything else is so hectic!

J H

We worked with Bill Martin, Mike Donovan and Bud Hawkins and they provided excellent customer service. Bud went above and beyond trying to find the car we wanted and got it to us in record time. Bill is very knowledgeable and Knows a lot about Jaguar cars....you can ask him anything. Mike is really personable and great to work with and communicated in a timely manner with us. The XE-S is an absolute joy to drive and loads of FUN! I would totally recommend Crown Jaguar not just for their great customer service but for great prices as well. 5 stars...thanks for a great experience!

Medical Transport Services

We work with Charlie Apple at Crown Mercedes 2-3 times per month with our fleet of Mercedes Sprinters. Charlie is always helpful and understands our scheduling restrictions and always work hard to get us in and done in a reasonable timeframe. I would highly recommend Charlie for your Mercedes service.

Yaqub Ahmed

Charlie Apple and the Crown Mercedes Service team are always top notch!!Always very accomodating

Les Muma

Tom Cammarata is a Crown Eurocars STAR! If you demand "First Class Service" at Crown call TOM!! Les Muma

Bob Rey

It’s easy to dole out a great review when everything goes as expected, as planned, per routine, another transaction by the book. But what happens if the hurdle comes up, a problem with the shipper, any other unexpected challenge? this is …

Jose Crescimbeni

Great customer service from the sales, manager, and financial teams. Accommodated all my needs and assisted me in purchasing my first Mercedes. Worked with Bianca Presti and she helped in the whole process even after their closing hours!

chuck hollowell

I had my first experience with Crown Eurocars after purchasing a Mercedes and what a great experience it was. EVERY team member that I encountered was "over the top" with their friendliness and professionalism. Andrew Mrasz was very helpful and kept me apprised of the status of my vehicle. The lounge area was very comfortable and conducive to conducting business while waiting. Finally, before returning my car they had it washed and vacuumed. They are truly a business to model after. Thanks!!

VICTOR GRANADOS

The worst Mercedes Benz Dealer out there, lost my panoramic sunroof while driving on the highway, dropped the car off for an estimate, some smart guy decided to washed the car knowing that there was a missing part on the sunroof. Now my sunroof is not functioning but according to then running it thru the car wash didn’t damage my car. I was told by the service manager / director to take my car keys and go somewhere else. Steelerships always win and they definitely did on this case but now they lost my family and friends business. My suggestion is check your car before dropping the car off and before taking the keys back. So upset at the moment that brings tears to my eyes.

Barry Taylor

Tom Cammarata has done it again; provided quick, excellent, friendly service. I was missing a small panel on my E350 Wagon front bumper (tow hook cover.) Because Tom knew my car, he ordered the part, had it painted to match my car, and when I showed up he quickly installed it himself, saving me the time of running it through the shop. He even threw in a car wash so "the new clean part would not look different than the slightly dirty car." Great service.

Jennifer Fernandez

Having recently purchased my second S550 from Crown, I can attest to the fact that their sales team and inventory is first rate. We worked with Miroslav ("Miro"), who was polite, diligent and made the experience a true pleasure.

Debra Romanello

I just had my car serviced at Crown Eurocars. Tom Cammarata is my service advisor and as usual, it was an excellent experience! Tom is prompt, friendly and responsive and the service was completed well within the time stated. I highly recommend Crown and Tom.

Alan Rosenbaum

Everyone at Crown Eurocars helped make the purchase of my new Mercedes Benz an enjoyable experience. My salesperson, Victor Lema understood what I was looking for, found the perfect car and worked his magic to make it happen. His product knowledge combined with his professionalism guided me through the process with ease...he was a joy to work with. I definitely recommend Victor and all the people at Crown Eurocars. Thank you for help

Fabiana Lowe

I had a problem with my battery a few weeks back and Crown Eurocars took care of it without a hassle. Bruno Onetti was friendly, efficient and very responsive throughout the process. They towed my GLC 300 and picked me up later that day to get my car. Highly recommended!!!

Ricky Kureti

Charlie Apple is the reason I go to Mercedes Crown Eurocars. Charlie is professional and knowledgeable. He takes the time to explain everything that is being done and makes sure my car is in tip top shape. Truly an asset to Crown Eurocars. Exemplary Customer Service!

Chad Antinori

Awesome experience at Crown!! Ryan Yeomans In service took excellent care of me and I will definitely be back!!

Jessica Estrada

I wanted to thank Zoltan Krempaszky for being such a great salesman. He worked extremely hard in order to find me the perfect car within my price range. Zoltan also ensured that the waiting time at the dealership went smoothly. There was a lot of laughter and fun going around which made the entire process so much more worth my time. He really is great at his job and very friendly and personable.

Marcia Wells

Bruno and all others in the service dept were very helpful, polite and professional.

Bill McKnight

We just purchased our second Mercedes Metris van for our company New Vision Plumbing and Mechanical, we chose to work with Jim Smith again, his knowledge of the product along with easy transaction is a real plus to me as a Business Owner. I highly recommend Jim Smith and the other fine Folks at Crown Eurocars. Billy McKnight Manager New Vision Companies

Antonia Perez

Excellent customer service. Thank you, I am very happy for my new Mercedes 2020 car Att. Antonia perez y ERAZO

Ken Mayhall

I had a flat tire on a run-flat tire and Tom Cammarata was able to get me in immediately and take care of me. He is the best service adviser we have ever had.

Shade Black

Great sales people and will help you with all of your needs

Ian Constantine

I leased a new Mercedes from Crown Eurocars a few weeks ago with the help of Bianca Presti. It was honestly the best experience I've ever had with a car dealership. Bianca was awesome to work with and I would absolutely recommend reaching out if you're in the market.

Hasan Ibrahimovic

I have never gotten service as good as I got here. Bruno and the guys go above and beyond to not only fix what’s wrong, but they do extra stuff to really take care of you. I will forever go back here because they have legitimately earned my families business. Very, very impressed. Thank you guys.

Viesia Hillman

CHARLIE IS EXTREMELY HELPFUL AS AN ADVISOR, PROMPT WHEN RETURNING MY CALLS AND EXTREMELY LIKE-ABLE FELLER. PURE JOY TO DO BUSINESS WITH.

Joseph Kibitlewski

This dealership is over 100 miles from my home. All the negotiating was by phone and emails.I was assisted by Joe Mack a salesman. He was helpful, pleasant, and assured me that everything was as decided. He personally delivered the Highlander we agreed on. The vehicle, a 2011 model, was in brand new condition. This dealership is first rate at every level. I suspect that there are few dealerships that exhibit the high degree of professionalism as this Jaguar dealership.

Drew Gannett

At 51 I have bought a few cars never have I had such a good experience. Hat off to Moe my salesman . Very professional friendly and fun to be around. Very quick approval process and minimal paperwork. Finance lady sorry forgot your name was …

Lil Urb

First time buying a luxury Vehicle, and let me tell you best buying experience ever at this location ! Thank you to Richard Stow and the great team at Mercedes for the new car ! Looking forward to doing more business!

Andrew K.

Finance manager Mark Israel, General manager Dan Morris and Zoltan Krempaski are amazing! I can’t say thank you enough for how great of a process this was. They helped me the entire way and everything was transparent. If you need a brand new Mercedes or a pre owned they will knock it out of the park with Grade A+ service. Thanks again guys!!!

Tanya Love Wilson

Zoltan Zempaszky was amazing! He worked so hard to find us the perfect car and the perfect deal for our budget. His goal was to beat all competitors and he did it by a landslide. Our most difficult task was to decide which car/deal we wanted. We are completely satisfied with our Crown Eurocars experience and will be back again when the time comes.

HEALTHY INTENT

I’ve worked with Francisco Vazquez in the past, and to purchase my current vehicle. Absolutely outstanding customer service. Frank has impecable manners and very accommodating. Feel like I’m treated like a VIP. Thank you!

Nakeisha Pearson

Theresa Wolfe was a great Sales Person who was very helpful, patient, thorough and professional. I would highly recommend Theresa as a Sales Person to work with in the future.

Jeanya Owens

I am happy to submit an excellent review, on the behalf of Mr. Phillip Boone at Crown Mercedes. From the time I walked in until the time I left, the customer service was amazing... He was very personable and engaging... He made my experience stress free... The time he took to explain everything and educate me and enlighten me was valuable... The other team members were wonderful as well.. Thanks, for making my car buying experience a delightful one! Jeanya

Neil Bajaj

Excellent job by Charles Apple and the service department. We can always count on them for taking care of our cars. Charles always goes out of his way to make sure the job is done! Highly recommend!!

Ken Uhlmann

Andrew Mrasz was excellent in the way he handled my repair!

Kelvin Harrison

Great dealership! If you want a Mercedes this is the place to go

Imy D

Zoltan Krempaszky was great. He helped me get my first mercedes very easily and hassle free. Best experience buying a car I have ever had. Will be sure to use him again for my friends and family.

Richard Succow

Service was quick as it was a 2PM weekday appointment. Details of the service and what was covered was explained. Andrew was courteous and friendly.

Tonjua Williams

Phillip Boone is simply an amazing and caring individual who will go the extra mile!

Rachel Metzger

When we went to Jaguar St. Petersburg, we had no idea what we were looking for and had done no research on the F Pace. After explaining to Matt and Bud what we wanted, it was clear to them which vehicle would be the perfect fit. You can sense the passion Matt has for Jaguar with the way to genuinely wants to share how special the car is. His knowledge and experience with the car really helped us pull the trigger. Also, he took us on a pretty great test drive! We love our new F Pace and they made the experience of buying seamless and enjoyable. Thank you Bud and Matt!

Calvin Goodwin

Both Ryan & Mario exemplify what TRUE CUSTOMER SERVICE is and should be!! Their courtesy and smiles are both refreshing and welcoming!! Because of their care of my vehicles, and their service guidance, I will ONLY use and recommend Crown Mercedes-Benz to all of my colleagues, friends, and my family members for all of their Mercedes-Benz service needs!! Kudos to Team Ryan & Mario for being the epitome’ of true Customer Service and Hospitality!! Thank you both... Best regards, Calvin G.