Reviews of Crown Acura (Car Concessionaire)

Cara Seeberger

Great service, on time appointments, well-trained team. Chris is great!

Mary Kay Green

John Shaw always does everything he can to make my visit to Acura go smoothly and I appreciate that.

Emily Fasnacht

Bart Bartley always takes good care of us and our vehicles when we bring them in for service. We usually get a courtesy vehicle so we're not stuck without transportation for a day or more. Thanks, Bart! You're the best.

Alex Castro

A thoroughly pleasant experience. Gillian Barnes was on top of all situations and was personable and totally professional. Highly recommended.

David Odegard

Highly recommend this dealer if you are shopping for an Acura. Ashlee Proefke (Sales Consultant) was very professional and a pleasure to work with.

Terry Lee

I would give them 5 except for the finance guy. When I refused the extra warranty they offered, he said to me, "There's no argument here!" He then took away the sheet and continued the process of me signing paperwork. If you want to get someone upset, say to them, "Why are you mad?" Words matter! Everything else about the deal was fantastic but the finance guy killed the fourth star. Sorry Crown Acura...couldn't honestly give you all 5 stars. The sad thing is he was the last person in the chain of customer service.

Karen Dacey

Kyle Vonnes was a pleasure to work with. Extremely Professional and very, friendly. Definitely would recommend him as a salesman at Crown Acura in Clearwater!

Dennis Smith

My last car was a 1999 Acura 2.3 CL that endured the test of time by lasting twenty years; due to the costs associated with maintenance and front-end work I opted for a used Certified vehicle, a 2016 Acura ILX. I was apprehensive about purchasing a car and having to deal with money driven sales people. Gillian Barnes at Crown Acura was nothing but a pure delight to work with; she’s warm, personable, charming, understanding, and patient. Just what one would expect from a former teacher. Gillian Barnes reminds me of that old James Taylor’s song, “You’ve Got a Friend.”, and the same can be said of her; at Crown Acura, you’ve got a friend in Gillian Barnes.

Ron Green

My vehicle was serviced as I requested. It was done thoroughly and quickly. Christopher Sanborn and the other people at the dealership were all friendly and courteous. I would definitely recommend Crown Acura for anyone needing Acura service.

Luly Dingus

Chris is absolutely amazing, he is always so professional and extremely nice. He takes the time to go over everything with me when it's time to pick up my car. I would not take my car anywhere else. I love that they can give you a ride to work when you have to leave your car there and pick you back up. The customer service at this place is exceptional. I would give it 10 stars if I could.

Marcus Cardenas

I had such an excellent experience. Gillian Barnes was very helpful throughout the entire process. It was quick and easy with all my questions answered with thorough explanations. I highly recommend and would absolutely return!!

Kristen Spielmeyer

Buying a car can be stressful, however, Gillian took ALL the stress out of it. I Went with my daughter as she purchased a car for the first time on her own. From beginning to end it was a great experience. Dealing with Gillian was great. Instead of dealing with a "sales person" we felt we were dealing with a friend. She even took pictures with my daughter and her new car. Very nice person all around. No stress or pressure whatsoever. I look forward to dealing with her in the future. THANKS AGAIN GILLIAN FOR EVERYTHING:)

Elaine Weaver

Highly recommend Kyle Vonnes. Kyle’s knowledge, personality and willingness to assist made our car shopping experience truly enjoyable.

Jodi Fountain

John Shaw helped tremendously! I was highly annoyed with my vehicles drivability and John took care of me. Quick service, but satisfied customer! Recommend!

Shane Bigham

Charles was wonderful to work with. Completely painless. Would highly recommend.

John Hobko

Bart Bartley at the Crown Acura dealership was exceptional in helping take care of the outstanding recalls on my wifes 2016 MDX. We were ready to purchase an oil change but Bart told me that it was unnecessary at this time. Can't remember a service advisor ever telling me that a pay for service was not needed. Truly appreciated!

Arthur Sharp

I worked with Gillian Barnes when purchasing my 2019 Acura TLX. she was an absolute joy. she is knowledgeable about the car and answered every question without hesitation. Most important, she listened when I told her what I was looking for and did not try to push anything on me. From a personality standpoint she was a pleasure. She exudes a certain charm that goes against the stereotypical concept of a car salesperson as a con artist--without being pushy. And she followed up on the sale with the same manner. In the final analysis all I can say is that I wish I were buying two cars so our client-salesperson relationship could continue. But, one car will do until replacement time arrives--at which time I will be happy to work with Gillian again.

Kim L

Julian Bitar was my service representative, he was extremely kind & thorough. Thank you Julian

Magda Paszkowski

From the moment I walked through the door I was welcomed with superior customer service and was assisted by Kyle Vonnes and Richard Morris who was by far the most accommodating sales man I’ve come in contact with. Richard made the process …

carol kennedy

I had to bring my car in for a recall recently and decided to get an oil change at the same time John Shaw took care of scheduling everything for me as usual, I came in a few minutes early and was taken right away. They got my car ready for me quickly so I could get to work As always the customer service was excellent and dealing with John is always a pleasure I have had 7 acura's and this is part of the reason Thank you John.

V. Norton

John Shaw has taken care of my baby for almost three 4 years now! I appreciate the thoroughness of his attention and the fast service. He's awesome! the customer service rep I have ever had! Always there for me! Thanks John!

Kelly Baer

Jacob Loverdi is extremely personable and a great sales rep. He made the buying experience at Crown Acura an exceptional one. I highly recommend his services to anyone that is looking to buy/lease an Acura

Tivonti Decarmine

I been looking for a vehicle for the past few months, and have been to MANY dealerships. My Experience With Ashlee Proefke Was Outstanding Compared to any other experience I've Had. she was personable, made me feel VERY comfortable With Car Purchasing Experience. i HIGHLY recommend Ashlee Proefke If You're In The Market For A Vehicle.

Leah Hart

Julian Bitar was very accessible throughout the process of having my car looked at. If he didn’t personally have an answer to a question that I posed, he made sure to find someone who did, as quickly as possible. Additionally, the ability to text my service rep instead of needing to call for every question and to check up on progress was an excellent convenience that I appreciated, greatly.

Savannah Lopez

This was my first time purchasing a car on my own. I was lucky enough to have Gillian help me with my search. She is exceptionally sweet and knows how to make you feel comfortable. Not your typical sales person; she talks to you like a friend and made the whole process less stressful! 11 out of 10 for Gillian :)

Mark Munger

Went in to test drive the RDX and was so impressed with the car and the whole sales experience that I drove it home that day. Could not have asked for a better sales person than Gillian.

Carter Williams

Gillian and Jacob were beyond fantastic. The process should have taken hours and hours, but everyone made it their mission to get us in and out quickly while maintaining quality work. The prices are completely fair, even without haggling, but these amazing people always want your business especially if you need flexibility in any aspect of the buying process. Couldn't recommend this dealership (Gillian and Jacob specifically) enough.

Denise Spornraft

Ashlee Proefke was such a pleasure to work with. She found me the perfect car that met all of my needs. She was very pleasant and very professional. Highly recommend this dealership as well as Ashlee!

Bradford Topf

Came here for service and my vehicle ended up needing to be there for a few days. Julian my service advisor was fantastic. He kept me updated throughout the entire process via email and phone calls. Will definitely be bringing my car back here again when it needs it.

Terry Martsolf

Gillian Barnes - If you want the best salesperson at Acura make sure you ask for Gillian Barnes. She is a top notch Saleslady! She followed through on everything that we asked of her. We told her right up front that we didn't like high …

Rick Foessett

Always get the work done on my Acura here at Crowne. They are very dependable and I can trust the work is getting done correctly. Recently worked with Julian Bitar in the service department who was able to get me in last minute to get a tire fixed.

Amy Cotton

This was a night and day experience for us compared to the previous dealership we visited before Crown Acura. Chris was engaging and knowledgeable of the car of interest. Transaction went as smooth as can be and we love our car. He guided what the best payment option was as well for our lifestyle and careers. The building was super clean and welcoming. Staff was so friendly and we will be going back for sure when we get another car! Thank you Chris and Staff!!

Terri

Excellent service provided to me today by Julian Bitar on my Acura. In August I purchased my new car from Kyle Noble and it was an easy process with great service on both the sale and my trade-in. Thank you!!

Cindy Pearce

Absolutely WONDERFUL!!!! Bart Bartly, service techs n staff r amazingly awesome!!! So happy with Acura n the Clearwater dealership, They have earned my loyalty and appreciation!!! Thank you folks!!!!!

just sayin

These guys really went the extra mile to give me a pleasant buying experience. Every individual I dealt with were great. Rich got the ball rolling then Sophie, Ashley, Keith, Logan and Trevor ironed out the details. Everyone I dealt were very patient and kind and they served up warm, fresh baked cookies

Mark Winchell

Just wanted to drop a line and say what a wonderful experience I had with the purchase of our 2nd RDX. Our favorite salesman Jacob Loverdi did a superb job in assisting us with our awesome new vehicle. I would definitely recommend Jacob and Crown Acura to anyone.

Mary Meyers

Gillian Barnes was wonderful. This is our second time leasing an Acura from Gillian and she made the process great. No stress. Super service. She understands and teaches all the tech features great. She makes sure all the details are attended to for you, and she even negotiated with the manufacturer my excess lease miles. You want Gillian helping you.

Jen Larimer

"Best Car Buying Experience I Ever Had (Twice)!" I recently was in the market for a new vehicle. Kyle, Rich and Keith helped me lease my 2019 ILX and I've never had a better experience. They were kind and knowledgeable, no pressure involved. I walked out of the dealership feeling relieved and amazed that they had made the experience so easy and positive. A couple weeks later when a rogue driver totaled my new car I came back to Crown and had another amazing experience where they helped me get back into a replacement lease. Best dealership ever! I will recommend this place to everyone!

.Monica Gifford

This was my first experience with the service dept at Crown Acura. John Shaw was very professional and the service was efficient and well performed. He was helpful in finding me the best deals on the service I needed, and easily answered all questions I had about my new Acura.

Claudia McIvor

Crown Acura has always taken good care of me. John Shaw is a great service manager, and the work is always done right the first time. Thanks, Crown Acura!

Sean Kelly

Great experience with the service department. Tina was my adviser and she was incredible. Very polite and knowledgeable. I transferred my maintenance program from a different dealership and I was pleasantly surprised.

Ken Logan

John Shaw helped my Girlfriend and I with a Warranty issue. He was responsive, friendly, and ultimately one of the Best Service Directors I have ever worked with and I'm in the Biz! Thank you Crown Acura for Employing this Man. Give him more money!!!! LOL. If you need GREAT service go see John. Ken Logan Fitzgerald Hyundai

Oscar Solorzano

Purchased an Acura mostly online with the help of Jacob Loverdi. He provided me with exceptional service and made the process very easy and comfortable. Excellent service all around. Everyone at Crown Acura was courteous and friendly. No regrets in driving 3 hours to purchase vehicle. Recommend to anyone. Thank you Crown Acura.

sandeep kumar

Julian Bitar was my advisor , he was so professional and helped me out with the car service for oil change and tire rotation and also helped out me arranging the drop off and pick up and make every thing happen seamlessly to me for my car service

Ahmed Sifat-E-Rabby

Great service department. Julian worked with me - even though he is new to this dealership, he is not new to automotive customer service. It took the workshop around 3 hours to deal with the issues. He kept me updated the whole time, I didn't feel like I was in the dark.

Mike Collins

When I had an issue with my Acura I called the service department and spoke with Mr. John Shaw. He set up an appointment quickly & was very courteous & professional. When I arrived he made sure my Acura was taken care of & while waiting …

Evans Howard

Gillian Barnes is an AMAZING salesperson for you!! She was so authentic and personable that we had the confidence to drive over from West Palm Beach - 3.5 hrs - to buy a used Acura RDX (sight unseen)from you all!!! The entire Auto Dealer Industry could take some lessons from Gillian!!! My wife and I can’t say enough regarding our experience with her as well as your beautiful, clean Dealership!!! Buying a car is a stressful experience... and we will definitely be coming to Gillian the next time we need a car! We LIVE this RDX... it’s a GREAT vehicle and we are proud to own it!!

Cynathia F

I had the pleasure of working with John Shaw recently Crown Acura. This was my first time at this dealership. I wanted an oil change and there were a few medium to small issues I needed to correct with my Acura. I am big on customer service. From the time I pulled up I was treated with a smile and walked to John. He was very knowledgeable and recommended only the services I needed at the time. A big thing for me I work remote for my job so I like to work at the dealership while I wait on my car. The dealership has lots of space to do just that!! When I asked John if there was a good place to take a call he took me to an empty office and I was able to work take calls. It was great!! Additional there was an issue with a tire that another place had completed. Instead of just telling me the issue he took me into the garage and showed me on my car. I have been to other Acura dealerships in the area multiple times. They are rude and have very little space to wait on your car or even work. I will definitely be back at this place.

Adam Baals

Worked with both Jacob L and Rey. Both are great guys, and would recommend to anyone.

Jennifer Romano

Ashlee Proefke Helped us, and she was honest and thoughtful. A very pleasant experience.

Sundara Moorthi

It’s very different positive experience on car buying with Crown Acura. In the beginning I felt like they were trying to hard sell the leasing more than buying, however all worked out well for me to save money on the purchase. The sales team is remarkable especially Sophie and Ashlee for understanding our requirements perfectly. At the end finance team did usual warranty selling stuff which would have been simplified to come to the point directly to save everyone’s time. Overall it’s a great experience and looking forward to continue that with this dealership.

Ramy Nasr

We all know how difficult and stressful the car buying process can be. I had reached out to several other dealers on a 2019 closeout model, and kept dealing with generic emails asking me the same repetitive questions, despite clearly …

Susan Boyer

Chris Sanborn is always professional and quick to respond.

ggrady gradyg

Ashlee Proefke really made the car buying process smooth and fast. She answered every question I had, was very honest and upfront, and I would recommend her to anyone who is in need of an easy, no hassle car buying process. Kudos to you and everyone I’ve dealt with at Crown!

Susan Dalton

I've been going to Crown Acura for 15 years with John Shaw as my service advisor. I have NEVER left there being unsatisfied. He and the rest of the staff have gone up and beyond to make sure they are kind, PROMPT and courteous. My car runs like it's new still and they pinpoint any issues without adding on a ton on non necessary things. I'm grateful to John and Crown Acura for making my Acura experience over the years unmatched. The consistency is unusual in today's world! So Thank you John!!!

Beth Tornatore

i left my office late on a Friday night and saw I had two flat tires...i had my Acura towed to Crown Acura and John Shaw called me the next morning before I even woke up. He immediately began the work to get me two new tires and back on the road again. Very happy with the excellent and fast work by John and Crown Acura..

Craig s

J Bitar was great at explaining all of my cars potential problems. He was super nice and my my experience awesome.

Tracie Weich

I'm so enjoying my 2020 Acura RDX and I have never, ever had such wonderful customer service from a car dealership, but mostly from Gillian Barnes! I highly recommend everyone to contact Gillian to look/buy an Acura. She is not only personable, but knowledgeable and the service didn't stop when I purchased the car. She spent time showing me the details of the car and logistics, even when the dealership was closing. She is a class act and I'll have this car for a long time, but when I do get another Acura, I'll contact only Gillian to help me. She has integrity, attention to detail or professionalism and is a class act!!! Tracie Weich

Lyndsay Bown

Had a wonderful experience from start to finish. Very happy with our new car.

jazzy J

Thank you John Shaw for providing me with excellence service on my RDX.

Abigail Ritchie

Chris Sanborne is just wonderful. He’s professional, thorough, and patient with my toddlers when I have to bring them with me. Always a great experience at Crowne Acura with him!

Marcia Kimpland

John Shaw is the best service adviser! He is always happy, upbeat and very professional. He goes the extra mile. I drive from Tampa just to have my service done at Crown Acura!

Ken Pettenger

I worked with Ashlee Proefke who promptly contacted me after my initial inquiry. She was knowledgeable, personable and valued my time as a customer. I feel I received an honest and fair deal from Crown Acura and would highly recommend them to anyone in the market for a new Acura.

Blythe Holecek

Julian Bitar delivered great customer service. He was very thorough and detailed about the work being performed on my car.

Cristin Purgeson

Julian Bitar, my service advisor, was extremely professional and thorough when reviewing the repair order for my vehicle. I would highly recommend Julian to other customers.

Mike Florio

Big shout out to Kyle Vonnes for all of his help in the purchase of my new car. I love it. He made it simple and easy. Haggle-free. I highly recommend him and the team at Crown Acura. Thank you.

Alan Tyber

Julian Bitar was a tremendous help! He was very thorough in the questions he asked and relaying updates with my vehicle. I would recommend crown Acura and would suggest asking for Julian as your service agent!

Lynn Geiser

I stopped in here to see about leasing an Acura for my business. I am an event coordinator yes I did come in my work van which is still a nice Dodge caravan. I stood in the lobby for 10 minutes several sales people walked past me, another person came out of a back office looked at me turned and walked away, and then a salesperson got up from their desk with some people and walked away. I was so disgusted by the customer service I left. But that's okay because I ended up going to Lexus and leasing a car that I feel wonderful in. FYI I was a car sales person a while ago and I never would have acted that way .

Amy Thomson

Buying a car is not on top of everyone's list of being fun. Gillian always makes the experience as easy as possible. She's goes to bat for you to get the best price and makes the entire process as simple as possible. She always goes the extra mile. This is the third car I have bought from Crown Acura and the second one where Gillian was the sales rep. I would definitely want Gillian as my rep in the future. Thanks Gillian!

Albert Saydeh

always a pleasure to deal with John and the crew at Crown Acura. No matter the severity of the issue they are always helpful and quick. Makes bringing your car into get service the easiest appointment on the schedule.

JOHN

best car buying experience I ever had no haggle on trade-in or price of car I wanted in and out in no time thanks Kyle Noble I will be sure the send ppl your way

Rian Phelps

Ashlee Proefke and Keith from finance were spectacular! I wasn’t the easiest case and they took their time to find me the best price and fit! They also expressed great interest for my military service. Ashlee was patient and stayed an hour late just to show me how to work the bells and whistles ! Great experience. Will go back for my next car :)

Mary Haley

Julian Bitar was excellent in his communication and his follow-through. He invited questions and offered to explain any of the services in greater detail. I was very pleased with the service I received at Crown. Thank you!

Bill Monsma

This was the easiest buying process I have ever had, using both the internet and calls to Sophia Morris, who was the most transparent sales person I have ever worked with. Honest and pleasant, and never pushing to sell more, even suggesting that certain things may not be needed. It truly was a great experience compared to those of past year (or even months) After having a hideous experience with a local dealer it was just the opposite when I connect with Crown Acura and sales people like Sophia and Josh. They weren't just a breath of fresh air - it was a wind gust of clean air and honest discussion. I hope to have our Acura for some time, but if I need these two folks in the meantime, I know they will be there for us. A+++ rating!!!

Amy Reynolds

My service experience at crown Acura was good. My service advisor Tina Arendes was pleasant to work with. She was personable and kept me up to date on the progress during my visit.

Melanie Beacham

When I arrived, I was greeted by a gentle giant with such a warm smile by the name of Chris Sanborn . He was very polite and knowledgeable of everything, as he advise me of what was going to be done to my car. He escorted me to a cozy area of my liking and offered me coffee and snacks as I waited. I was so comfortable the time flew right by. This was my first visit to Acura with my car. I must say, I was more than pleased with my visit!

Paul snider

Like most, I am overwhelmed just thinking about walking into a dealership to buy a new car. Fortunately it was Gillian that helped us. She is so warm and patient, we were immediately at ease. Best car buying experience I ever had.

Richard Webb

John Shaw is fantastic and always makes my wife and I comfortable when we go for service. He had to also cash us out and was beyond efficient at that as we..

ANSHUL GOYAL

Gary & Jacob helped me in buying my new Acura which is beyond my expectation. Gary explained me about all function of the car, introduced me to Service Specialist. Everything was too much smooth. Jacob gave me the best deal in the town. Even they arranged me the color of my choice which they didn't have in stock. Completely Satisfied.

Michael Soja

Great experience, Booking in for the service was easy, when I arrived Chris Sandborn took care of everything and kept me up to date with a progress report. Good job Crown Acura.

Alec Tuohy

My entire experience was done via email and it could not have gone any better. Gillian was phenomenal with communication and was very understanding with the timing and the circumstances. Highly recommend her to anyone, even if you are just inquiring!

Lily Jones

Always have great service there! Never feel that they try to sell me more than what I need! They are always punctual and professional. I always have the same advisor so we know each other for 3 years now!

Connie Campanella

our experience at Crown Acura has been a pleasure due to our service adviser Christopher Sanborn. Christopher Sanborn has always made our service experience a good one. Christopher offers good advice, keeps us informed during the time service, has offered transportation, as well as the use of all of the amenities available at Crown Acura. Christopher always is always cheerful, and an asset to the service dept of Crown Acura. Service is always timely, and always remedies any issues that have been reported,as well as recalls that we were not aware of. It is always a pleasure to work with Christopher Sanborn. John and Connie Campanella

Susan Lang

I was extremely happy with the service I received when I brought my car in for service. Christopher Sanborn was professional and answered all my questions regarding my new car. I would recommend your dealership to everyone because I found the facilities wonderful and all the employees very friendly.

Jason Watson

Charles is great to work with. I am a repeat customer. He was friendly and knowledgeable throughout.

Brad Xavier

From the sales consultant; Jacob Loverdi to the general manager the experience was outstanding. I really enjoy the courtesy and friendliness of the staff as well as the purchasing experience at Crown as this is my 3rd vehicle purchased from the CROWN auto stores

Michael Ryan

second to none in service. The waiting area has good internet and very comfortable places to work if need to stay a couple hours. Good quality coffee or tea is available too. I never mind spending time there if I need multiple things for my car.

Daniela Izaguirre

I recently leased an ILX and I love it! Gillian was super helpful, friendly and patient. I don't know how many times we called her and she always took our calls (even after hours and weekends). This is the second car I bought from her :-)

Jen M

Crown Acura has been my dealership for many years. I always get 5 star service. A big thank you to Gary Scott for my most recent car buying experience.

Donna Guillaume

Ashlee Proefke is a superior salesperson: competent, knowledgeable, fast and personable. I was go glad she waited on me!

Lakita Greer

Gillian was awesome to work with. I did not expect to get a car when I first arrived at Crown Acura as I was still in the "just looking" phase. Gillian was knowledgeable, patient and personable which made the process so easy. For the first time in my adulthood, I made a major purchase quickly and did not have buyer's remorse! I am so happy with my car and will recommend Gillian to Crown Acura to anyone looking for hassle free car shopping.

Mary Lou Sweger

Chris Sanborn, my service rep is always extremely helpful and courteous. I highly recommend Crown Acura for their excellent service.

Fernando Medina

I had such a great experience when I went in to ask about services last week with Logan Lane. He told me that it would be a long wait and helped with reserving an appointment at a closer Acura dealership to my home. The great connection with him actually made me cancel my appointment days later and go back to Crown Acura. When I arrived to pick my car back up John Shaw took care of me and I felt even better about my experience because Logan mentioned something that made a connect to the first time I went. John Shaw spoke to me about upcoming services that will be needed and didn’t pressure me into anything but made feel obligated with his knowledge of the services and warranties. John and Logan made me feel at home away from home being that I moved from New York City 1 month ago. GREAT GUYS I WILL DEFINITELY BE BACK AND RECOMMEND.

Kristen Hansen

Gillian B. at Crown Acura is a gem! She is knowledgable and takes her time explaining everything about the cars. She cares about you and wants you to make the right choice for you. I highly recommend Gillian and Crown Acura!

Pauline

Recently helped in the service department by Christopher Sanborn. He was great! showed attention to detail and knew exactly what I needed. Would not hesitate to recommend him to anyone needing service for their Acura! Also, must admit I LOVE the free car wash!!! Thank you, Pauline Rohrmann

Amy Chapman

Awesome group to work with! They go the extra mile in taking care of their customers. I appreciate the kindness shown & how easy the entire process was. Please feel free to us this statement anywhere you would like.

Kim Garcia

I searched around with different dealerships during my car search. As soon as I met Gillian Barnes at Crown Acura, I knew she would be the best fit as my sales rep. She was very patient and understood what I was looking for. Thank you so much for helping me!

Becky Benjamin

Christopher Sanborn provided exceptional customer service! He was professional and patient and explained the details of my service so that I understood everything completely.

Cara Alger

I highly recommend Crown Acura if you’re in the market for a new car! Gillian Barnes was extremely knowledgeable about my car and went above and beyond by even helping me program my settings! She was very nice and patient. Ray (the sales manager) was also great they both worked with me to get me the best price for my trade in. This is by far the best experience I’ve ever had with a dealership and I am very happy to be part of the Crown Acura family

Shantel Castille

Our experience at Crown Acura didn’t start off well. We stopped in to look at a certain vehicle which we decided we wanted to purchase. Long story short, it turned out that this certain vehicle was already spoken for. Everyone at the dealership felt terrible for the confusion and wanted to make things right. Our salesperson Kyle Vonnes, worked diligently to turn things around. He searched every option, was very upfront and honest about everything, and in the end was able to turn things around for us. We purchased our Acura RDX and couldn’t be happier. Thank you Kyle for everything!

Greta Clegg

I recently purchased a 2019 Acura from Crown Acura Clearwater FL. I was extremely pleased with the entire buying experience from my first inquiry to driving off the lot in my new car. Kyle Noble my salesman called me 5 minutes after I did an online inquiry. He was professional and well versed on the car I purchased. I made an appointment for the next day and a sale was made. I have been buying cars for fifty years and this is the first time I received such timely service. Even the paperwork was prepared and ready for me when I came back to pick up my vehicle. Thank you Kyle! I would recommend Kyle Noble for all you auto purchases.

Kayla Jaime

I took my car in to get some work done. This was my first visit to Crown Acura. Everyone was extremely friendly right from the start. I dealt with John Shaw. He has excellent customer service. He kept me in the loop regarding wait time. He mentioned all of the recommended work that eventually needs to be done and was not pushy at all. There was a little mix-up over the cost of service and he made sure that I received the price he quoted me. Overall wonderful experience and I will be back.

Linda Kropik

Gillian was awesome salesperson. She truly will assist and work for you. I walked out of Crown Acura with exactly what I wanted. And when you need service for you vehicle, make sure you get John Shaw as your service rep.; he definitely is a fantastic service representative. I have worked with him for years.

Brian Jones

Great buying experience at Crown Acura in Clearwater. Kyle Noble did a great job working with us. Kyle’s knowledge of the product and low pressure attitude were refreshing. My wife absolutely loves her 2020 RDX!

Rick Reynolds

Due to some dealership swaps, there's now no logical place in Tampa Bay to buy an Acura than Crown Acura in Clearwater. I now know that there is no one other than Kyle Yonnes to guide you through your purchase. He's tech savvy and can get you almost home with text messages and e-mails. From the sales manager John to the F&I guy Keith we had a gratifying experience reupping for another three years with a TLX V6 with Technology Package. While the experts like the 4-cylinder as the best value while still being peppy, Tampa drivers, I can tell you, you need the V6 to cope with the crazy drivers here, as well as our well-conceived expressway system! Kyle is my number #1 salesman for a new car I've experienced in my 65 years, and I've bought many cars in my lifetime, for myself, wife and 4 kids. This encounter wasn't a war, but a lot of hustle and patience while we did our test drives, tried out the RDX, and contemplated colors. We hit our sweet spot and resolved my anxieties over getting enough miles and getting a good deal with no money down. Thanks Crown and Kyle.

kathy holcomb

I have had an Acura since 2009 and dealt with their dealerships in four different states during that time. While all of them have been good, Crown Acura is hands down THE BEST!!!! Logan was my service advisor and I wish I owned a business so I could steal him away and hire him myself! He is smart, efficient, courteous and beyond an asset to the Acura brand. Thank you Logan and Crown for being AMAZING!!!

Scott Neuberger

The service that Mr Shaw gave me was amazing.

Charlee C.

I recently bought an Acura MDX from Crown Acura. The sales associate, Charles, was incredibly helpful, knowledgeable, and personable. The paperwork process was easy. Charles and the sales manager stayed late to help us bring home the vehicle that evening. Overall, our experience was excellent and I never felt pressured to buy anything. If you are in the market for a new or used car, I would highly recommend going to this dealership and working with Charles.

Alexandra Fermo

Brought my Acura ILX in for an inspection after getting a letter for a recall and it was Julian who looked over the service. Julian was very pleasant, kind, and thorough with answering any questions I had. He kept me informed of the status of the maintenance, and based on the mileage on my car, he informed me of what other to-do’s I could do now verses later. Julian was also very informative and provided me with the costs of each maintenance up front realizing I may have budget constraints. I’ve always had a great experience at Acura, and Julian has met and exceeded my expectations. Thanks again! :)

Kyra Fox

Julian Bitar was our service advisor today, and while he was fairly new, he definitely didn't disappoint. He gave us the same great service we have come to expect from Crown Acura. We will be asking for him again in the future.

Lisbeth Schwebke

New Car professional Rich Morris was so knowledgeable and helpful. Clearly outlined my options.

Alisha Shaner

I've been dealing with John Shaw at Crown Acura's service department for many years now. He is very helpful and knowledgeable. I had some misinformation recently (not from John) and was pretty upset how my appointment turned out. I can be pretty hard to deal with, especially if I'm mad, but John stepped right in and resolved my issue. He is very understanding and knows exactly how to handle any situation in a professional manner.

Normand Carter

Thank you Ashlee Proefke for assisting me in the purchase of my first Acura TLX. I made the jump as a long time Honda Customer and could not be more satisfied. You made the experience efficient and easy. Thanks for everything.

roxanne hemm

Service was thorough and priced reasonably. Service advisor (Tina) offered several options without being pushy. Car was ready when promised. I will definitely go back.

John Fawell

For all of you who are fortunate enough to have Gillian Barnes as your sales rep . . . Hou Te blessed!! Nothing wrong with any other, that I know of, but i am convinced Gillian is top drawer!! We were not convinced Acura or Crown were our next choice, but Gillian listened to our story and then swayed us back with solid sales pitch. She is solid, knows the product and the market. She is honest, tries to balance the customere need empathy and the dealerships need for profit. I will be looking her up in three years for our next Automobile . All I can say now is enjoy your relationship with Gillian and be aware you will be well taken care of, by Gillian. Reaspectfully, John Fawell

joseph gatto

Jacob Loverdi & Ashley Proefke Were excellence in everything they did for me, As was the rest of the staff that helped put the sale together.. also thank you for washing the car and the full tank of gas...

Grant Nelson

John Shaw was the friendliest and most professional service manager I’ve ever been to. Best in-class team of pros. My warranty (from a purchase at Ferman) was honored by Crown. Will definitely be back again.

randall gill

My salesman, Jacobi Loverdi, was a pleasure to deal with. Found him to be knowledgeable regarding the car and informative without being pushy. Everyone I encountered at Crown made my purchase a good experience.

Jenna Boulware

We just brought home our second vehicle from Crown Acura and both times we worked with Gillian Barnes. Gillian is honest, knowledgeable and kind. We never felt pressured and she and Ashlee answered all of our questions. Gillian goes the extra mile for all of her clients and makes car buying or leasing a breeze. It’s always a pleasure to work with her! Crown Acura is the best dealership we’ve ever worked with and we’ll be back again in the future.

Patrick-Julian Q. Fulgado

I had a dead battery that needed to get replaced. On a Sunday afternoon I looked up appointments at the Tampa dealership and there was anything available until Wednesday. Crown had spots starting 7am that Monday. This dealership very nice …

Nicorici Victor

Very nice experience had with all Acura team they were very helpful and gave me the better deal than my bank who financed me thank you guys

Jerry Cionci II

Gillian was amazing in helping me find my car at the price I wanted and fought for my asks. I highly reccomend her!

Sherri Markle

Gary Scott was awesome! Best car buying experience I have ever had. I Highly recommend him and Crown Acura.

bryah montoya

John Shaw was extremely busy when I came in he told me there was no way he could get me in that day. I was extremely upset because I live an hour away from this dealership. He messed with my key and took a closer look because I told her the last dealership didn't help much and you could tell how busy he was he continued to try and help me never pushed me out the door because he was extremely busy. after messing with it several times because he saw how upset I was he fixed it. within' minutes despite me being at the other dealership for hours just for them to tell me they couldn't find the problem and John found the issue in minutes. He even fixed my second key that was broke, he was such a kind person and you could tell he took his job serious and that he cared about my business. He was amazing and if i need anything else I will drive an hour away just because I know John will be able to help me with what I need and he will take it serious no matter how busy he is.

Jim1937

Our dealings with Gary Scott was a delight, unlike most car buying experiences. Gary is a genuinely nice guy with a great sense of humor, which he needed to tolerate my teasing and sarcasm. More than willing to spend as much time as necessary to ensure we understood our deal as well as to make us feel comfortable with all of the many electronic features of our car. It is a beautiful car filled with features (especially safety and warning devices), but comes with a steep learning curve, We are extremely please with the deal, dealership and staff. I highly recommend Gary Scott and Crown Acura for your next vehicle purchase.

Hailie Morgan

I went in to get all 4 tires replaced, and it could not have gone more smoothly! Logan Lane was my service advisor and he went above and beyond to make sure that everything was done in a timely manner. I will definitely be coming back to Crown Acura.

Greg Marchant

Working with John Shaw at Crown Acura is always a pleasure. He is always very accommodative, professional, and a great guy. I know when I bring my vehicle in for service, John has always and will always give it the greatest attention.

Igor Bubis

Great customer service dealership. Was impressed with knowledge the car by our salesperson while looking and test driving a new ACURA MRX. Highly recommend them.

Timmy B

Dustin Mullen was fantastic to work with as well as the whole team at Crown Acura. Dustin was polite, informative and willing to go out of his way to make sure all of our questions were answered. Every interaction from start to finish was easy, no pressure and actually a great car buying experience and probably one of the best I have ever had. I highly recommend this dealership and will certainly be back when it’s time for a new car.

Stacey Harris

Jacob, Jonathan and John were all extremely nice and welcoming. This dealership makes you feel like a person and just want to make you happy in choosing Acura. I am extremely happy that I found Jacob, he was amazing. There were closer Acura dealerships to me but I chose to venture out to Crown, Jacob answered all my emails via email and didn't hound me, he waiting until I was ready, Thank you Jacob and Crown Acrua.

Ann-Marie Clarke

Great service is my usual experience here at Crown. Bart Bartley, my service manager is always a pleasure to work with! Whether I need to get a loaner or if I am able to wait in the lovely waiting area, I am always pleased.

Dayna Columbia

It is always a pleasure to work with the Crown Acura dealership. Dan Morris, Richard Morris And Logan Lane were so helpful. I couldn’t have been happier with my MDX selection and will probably never want to give it back.

Jennifer Banez

I went to Crown Acura for my first oil change in my new Acura RDX after scheduling online. I was promptly greeted by John Shaw. John was very welcoming and friendly. I felt like I had just run into an old friend. He listened to my concerns along with some time constraints I had that day and made an extraordinary effort to make sure my car was done on time. When I came back to pick up my car after service my sales rep Gillian Barnes recognized my name from the service appointment and showed up to say hi as well. I could not have asked for a better experience purchasing my car and now a great visit with John Shaw in the service department. I can honestly say I can finally look forward to my service visits and my time at Crown Acura and would not hesitate to recommend John Shaw and Gillian Barnes. You both are wonderful to work with and I look forward to future visits! Jen B.

Kathy Conroy

Ashlee Proefke provided excellent service and was a pleasure to work with. She made the process very easy and was patient with us during the tech tutorial. We would recommend her whole-heartedly!

Tracey Bischof

John Shaw is a 5 star. Could not get better service - Great Job John!!

Francesca Daniels

Bart Bartley is an incredible service advisor. He is welcoming and kind. He explains everything in easy to understand way. He brings a high level of professionalism and a welcoming personality that makes you feel at home. I would highly recommend him for any service needs for your Acura.

Ben Kauffman

I had been a Lexus owner for years, but the experience I had at Crown Acura with Gillian was better than any experience I ever had at Lexus. I found the vehicle I was interested in online and contacted Crown Acura. Gillian soon responded with a text message. We communicated frequently by text to discuss what I was looking for, my price range, and to set up an appointment time for a test drive. Although, I thought the car was out of my price range, I met Gillian a few days later for the test drive. The test drive went great and Gillian answered all of my questions. Once we got back from the test drive, she gave me an offer which to my pleasant surprise was within my asking price without even the need for additional negotiation. Before I knew it, I was leaving my Lexus ES350 and driving away in my Acura RDX. I've never had an easier car buying experience. Not only did Gillian make the experience simple, but it was also quick and actually enjoyable. I highly recommend Crown Acura, and if you stop by, definitely ask for Gillian. She will take care of you just like she took care of my family! I hope to work with Gillian in the future since I am now no longer a Lexus owner, but instead part of the Acura Family. Thanks again Gillian and Crown Acura! -Ben

Richard Pierre

Great customer services - My wife and I were looking to buy at another Acura dealership. But after we met Kyle Nobles, Kyle Vonnes, Ashlee Proefke and John Shaw, we decided to buy from Crown Acura during our first visit. During our second …