Reviews of Bev Smith Kia (Car Concessionaire)

tom red

Peter in the service department is excellent as always. He truly goes out of his way to make sure all your concerns are addressed. Bev Smith don’t ever let this guy leave. He is the best.

Brenda Wells

They have a new crew from my last visits (10 years) They helped me with my immediate problem for no charge(tire pressure). However, I was hoping to see if someone would point out my low tread on my front tires and at least check my oil reading. Usually they are trying to get you to purchase services. I don't mind them telling me what work is needed. I just don't like being pressured and overcharged.

Ariyana Victoria

PART ONE: Let’s start from the beginning. July 2018, I walked into Bev Smith Kia because they advertised a Kia Rio for $1000 ‘as is’. Extremely interested with cash in hand, I intended to purchase my first car. Shortly after arriving to the dealership, my salesman walks me around to other cars after barely looking over the Kia Rio to show me my “options”. I prompted the salesman I wanted to look at the Kia Rio again because that is what I was prepared to buy. The salesman let’s me know that suddenly the Rio was “sold” to another customer instantly. Suspicious. There on, being only 18 with no credit file, I was pressured into financing a Kia Soul with no co-signer at my disposal. This, I believe was a Friday.. I signed papers for a car I was not allowed to take home. The salesman advised me that the 2010 Kia Soul needed to be put through “service” before I could take possession of the vehicle. The weekend rolls by and Monday comes along. Excited, regardless of being scammed into buying something I really couldn’t afford, I show up to the dealership to pick up my car. I take the car and the next day, I take the car into 95 to get to my job. Instantly notice at any speed over 40MPH the car viciously jerked from side to side. I take the car back to Kia furious that they sold me a broken car that they said they put through service, when the alignment was obviously so bad, Kia and I ended up making a deal to put me in a different car that was less deadly. Wrong. Not even a week into me going through hell over my first car and numerous trips to the dealership, I am now placed into a 2014 Forte Koup EX. Sounds like an upgrade, no? Wrong again. When I received the Forte, I was told specifically they cannot put any money into the car being the dealership already lost money because of me in the first place. I’m referring to the brakes specifically. Kia traded out a car with basically no alignment with a car with no brakes. The warped rotors have ruined my brakes to where the car skids whenever I hit the brakes, no matter the speed. Be mindful, I have been a loyal customer to Bev Smith through the entirety of the circus show. I have also sent my 2000 Ford Explorer to this dealership to be fixed, and that turned into a nightmare when service was done to my truck while under Kia’s possession that was NEVER PERMITTED, in which does NOT have my signature for approval and I was not told until AFTER the fact.

Steve Talbot

Wonderful service as always!

Crystal Douglas

I just wanna say I just bought my brand new 2020 Telluride and i love it.. this is my 3rd car I have gotten from this place and every time my service has been amazing.. from providing snacks and drinks, to a play area to keep the kids busy to wonderful sales men and woman who worked hard to get my payments exactly where I wanted them. They are very professional and everyone there is sooo nice. I would not take my business anywhere else. BEV SMITH KIA OF FT.PIERCE is where its at.. I would recommend this place to any and everyone who wants good service . They even went out there way to bring the papers to my dad to sign which is an hour away... LOVEKIA BEVSMITHKIA KIASTRONG

Jerry Queen

Greeted as soon as I arrived explained what was going to happen and a time frame for me. Kept me informed while I was waiting. Bill Gent was extremely friendly and helpful. The facility was very clean and neat.

Maritza Carpenter

My wife and I decided to start looking for a new car because or lease was coming to an end. We did not plan on a purchase that day. My wife was not feeling well with a cold and protested even going to test drive cars. We explained to Dave that we were just looking and did not want to spend all day on a purchase. Dave did his best to move the process along and everyone involved was great. I will recommend Bev Smith KIA to everyone I know!! Thank you! Martin and Maritza Carpenter

Latoria King

Chris and Jessica were great. I would recommend them to anyone

Aharon Yosef

As a car dealership goes, I have always had a pleasant experience while I am there. The staff is friendly and helpful, and no excessive pressure from the sales group. And you do get a free car wash with every service.

Margaret Schumacher

As always, everything was taken care of professionally and efficiently.

Dolores Fanich

Excellent car dealership. Great financing, service, salespeople and great deals on Kia vehicles.

Who Cares

Great place to wait for your car to get serviced. Internet, snacks and drinks.

Pam Carter

Mason kept us informed along the times of service to completion. Great job as always or I would not come from Sebastian

Shawn Dillard

Employees and the service department is very professional and very well trained

Dee Dee Trimble

My daughter car was bought in from Collision Professional to have the AEB system fixed and 20 minutes later the light came back on and now they are acting as if her car problem is not important but was paid by my car insurance to fix the problem. They tell you someone will call you back it has been weeks and never get a returned call. This is the worst place to ever to do business with

Naida Alvarado

Was looking forward to going there and coming out with a new car but I didn't. I felt they were trying to sell me used cars with high mileage and a high payment so I walked out there an unhappy customer.

Marie Charles

Good customer service

ashley moler

We spent all day here negotiating monthly payments for our car. Every dealership plays this game but Bev Smith Kia is worth time because they do have new and used high quality vehicles. We are happy.

David Sutton

"Over all"? Can only hope and pray, A LONG DRIVE AHEAD. Happy Holliday's and Merry Christmas God bless☝

BBking 197

The customer service are very kind and helpful. Also then took too long on my service

Barbara Tomek

Terrible..brought SUV at 11:30am for service didn't get it back until 4pm??! Charged a lot for everything they touched..wish Bev Smith of Stuart was still open..

Jean Torsel

I allways feel line home. Exceptional People Create Exceptional Experience Also I am so proud to be one of your customer because you don't just carry a Name but you're trying hard to keep it and being one of the prestigious dear I never met before. You never think that You are the best. You are good and You keep trying to be better. Even if I have to leave Florida one day in the future, my car and my family's cars should be harvest from your garden. Tough time doesn't last but tough people Do. I wish you the best of the future

Shelly John

From the minute I drove up the customer service was great. Smiling faces and exceptional communication the entire time I waited for my car to be serviced.

Jackie W

Ft. Pierce is not usual Kia location but I had to stop on my trip to Orlando. Michael and his sales team were personable and professional. I would recommend this location to anyone looking for a trustworthy location.

Ken Martinek

Just want to thank entire staff especially that special sales woman you know who are great job you have a life long buyer again thank you there are not enough stars to rate your place

Richard Parrish

Great service. Kept informed of service progress. Will use Bev Smith Kia for future service needs.

Michael Keaton

Great place to do business with and the best service department

Jack Blankenship

Everyone at Bev Smith Kia in Fort Pierce went beyond expectations. Chris, Prasad and Robert were excellent. Treated us well with no high pressure. They worked hard to get me in my Kia Sportage and I love the car. We will definitely be making future car purchases there. Highly recommended with no complaints.

Mother Dragon

I've been going to Bev Smith Kia since 2007. We're on our second vehicle from them. I'm always treated with kindness and respect. Every service is broken down and explained to me. I give my Kia family 5 stars!

Patrick Ward

They have always treated me good and never pressured I bought a new kia sorento and I love it and the service department is excellent they care and it shows

James James

A great Kia dealership. Service department 2nd to none. I'm on my 3rd Kia and all have been at Bev Smith Kia.

Angela Nobles

Amazing customer service from my sales rep Sandra but the finance department was not so pleasant. I went on Sunday and purchase a car they took my down payment and we signed paperwork after being there for 5 hours but would need to return to sign final bank paperwork. I left driving what I thought was MY NEW CAR. I recieved a call 4 days later to come sign my final paperwork were I was told I needed to place an additional $1000. down. Unable to put down another large amount down that night I had to return the vehicle. I called 8:30 the next morning with another $1000 and they told me to come In after work. I went in and they insisted selling me a different car than the one I'd been driving all week. Come to find out after 45min of trying to convince me this other vehicle was a great deal I was told they sold the same car I already signed for to someone else. Wow how do we even sell the same car twice? Truly heartbreaking!! Thanks Kia for letting your customers down. Please don't suggest I call Jeff the General manager.......he does not have a clue either.

Darrell Arthur

Call customer service 3 times the schedule appointment for factory re called never got called back...funny is I bought the car from this dealer. 1/11/19 call today and made an appointment with graet customers

Marcia Mitchell

Service is very good. I was pleased with the service I received. Noelia and Todd were really helpful with finding a car that I like and Antonio was very helpful with my homelink and Apple CarPlay and setting up UVO. Definitely recommend Bev Smith Kia Fort Pierce

Blanc Love

They we're very king and work efficiently with us in finding a car( shout out to Chris and Tony Cross at Bev Smith kia!) Always pray first! Also always have a plan/vision for your car and In all your ways acknowledge God and he shall direct your path!

Des Almoarid

The salesman Joe goes above and beyond, hes friendly and really tries to get you the best deal. All of my future car purchases will be with Joe,hes very trustworthy.

David Delong

I purchased my 2019 Kia Forte January 9th of 2019. January 17th my check engine light came on for misfire in the motor. I purchased my vehicle with 24 miles on it and drove home to Missouri putting 1600 miles on it. While at the shop we noticed swirl spots where bev smith Kia attempted to polish. After talking to Frank the sales manager he told me I needed to bring the car back to Florida to get my car fixed for the polish and he won’t do anything to get it fixed down here. This dealership was very unhelpful and would not recommend Bev Smith kia to anyone.

Money Wayman

Good quality of Character and services Complimentary car wash and shuttle lift back and fourth if you need thankx Kia.

P.R. Campion

Fast, professional service every time. I have never had an issue in almost ten years. All of the service advisors are great.

JJ Farias

Do your homework before buying a car here. I have purchased many cars from them, but this time was different. They increase the price of a car from the sticker price by almost 3K for nitrogen air and a pinstripe according to the side add on paper (cost is less than $200) then they want to give you discounts based on the increase they made. So that equals the consumer paying more than the sticker price. When I asked a salesperson why are they doing this way of selling cars, I was told that comes from the people on top of the company. So everyone who reads this, please do your homework with other dealerships that don't raise the price and add dealer fees. After nine years with them, we traded all of our Kia cars and went to another dealership where the experience was amazing. Don't give your money away!!!!

ken menzel

Friendly & professional. Waiting area has comfortable chairs, TV, free snacks/beverages, charging stations

Chey H

Financing is super rude and kept talking down to me when I was just trying to get information about my loan. Not professional at all. I don’t call to get attitude, i call to get information on my car.

Sharon Bartell

I had a 7am appointment! Was driving back home by 830am they did the full inspection oil change rotated my tires and also wash my car . I was really impressed on the service.

Chris Lima

I walked in on a busy Saturday. I was greeted with a smile and although I was simply trying to gather information, I was treated with respect and didn't feel as if I was being a bother. The sales team was able to educate me on the features of the Optima that I was interested in which was tremendous being that I have not driven a Kia before. I was able to test drive a unit that suited my needs and within a reasonable amount of time, I was even given pricing and options with regard to financing. I was unprepared for this type of first class treatment. I am so glad that I stopped by and I will be back and hopefully driving my new KIA off of your lot. I look forward to my next visit. THANK YOU!

Sofanor Barraza

Car service personal always friendly and professional. Mr. Wicinsky goes extra mile to find the way that you can afford the regular maintenance of your car...thanks Peter !!!

Kathryn Miller

Two hour wait for an oil change and first service.

Virginia Blevins

My experience shopping at Ebb Smith Kia was awesome. The folks there was very friendly & very helpful. They spent every effort to show us their very best vehicles that would fit our budget. I would like to thank all those that helped us during our time of purchase.

Darrell Johnson

Brianna was efficient and very personable. Highly recommend.

Vanessa Mendez

Laura was awesome! Super sweet and made sure to keep in contact with me until m car was ready for pick up.

Linda Everline

Bad Business, LIARS! Anything to get your money. 2 years ago, I traded in a car and thought that I brought a new one. A week later, I was told to come back per Dave that the deal will not be made. He had a better deal. It turned out to be a 4 year lease car. I told him many times that night that I could not lease because I do to many miles. He kept telling me not to worry and do not go over 60000 miles which is not true. I told he it would not be 2 years before I am back. He said that He was work with me. I had a bad feeling but I took the lease. Well, I was doing my service and I had over 40000 mile to see Dave in August. He told me to make an appointment and he had another deal no money down and 590 a month. By the end of the night, they want 1500 down and over 60 month. I not falling for another deal. I was told well you got paid today and you couId use your paycheck. No way! I receive an email from Frank Gonzalez asking about my service. I sent an email to him and never receive an answer. Don't even get me starting about free tire. They wait until your tires are baled to replace them and charge you 25 per and they would only change two. VERY DANGEROUS since I drive 710 early in the morning. LIARS AND CROOKS!

debrina woods

My tire light came on so I went in to have the service department check it out for me. While it was late in the afternoon and I did not have an appointment, the service representative was quick to assess my situation and showed immediate concern for my safety. One tire was indeed visibly VERY LOW and so the service representative took action to provide me with the most thorough examination of the tire possible. My tire issue was able to be plugged and all my tires were checked out and I felt REAL and very sincere CONCERN (above and beyond) for my safety as regarded this event. And WHY this has been my dealership of choice for 10 years and soon to be 4th vehicle. Thank you Bev Smith KIA

Jennifer Darwit

I went in without an appointment, just to have my Kia's fluids checked and tire pressure; they were not my dealership- BUT, i was treated like royalty: a warm welcome, a sandwich, fresh fruit, spring water & then i was offered a complimentary car wash! All under an hour! GREAT TEAMWORK, COMFORTABLE WAITING ROOM & SUPERIOR SERVICE! I love you guys and gals and i WILL be back

Tracy Pritchard

My Service Rep Brian was very professional, informative, spontaneous with my very first experience with Bev Smit service department, he made me comfortable throughout the service process. The customer service reps answer the phone was very pleasantly and helpful, qickly getting me in touch with Brian of service and upon scheduling appointment and anytime I called back. Due to the exceptional service, I will be returning there for all my Kia needs!! Thank You to All!! Tracy Pritchard

guimpsly leroy

The best experience I had was, after i got my oil changed for my car the men explained to me exactly what's going on and how my car in great shape then He walks me to my car and open my door for me I was very shocked, that made my day I called my friends and told them what I just witness.

Jackie Kelly

My car had a recall and they got my car in quick for the recall and checked belts and fluids and did carwash. Total Bill 0.00. Can't get any better than that.

Nick V

I had a service for my vehicle, when I arrived my car got pushed behind all walk ends, after following up because my car had not left the technician area they said my clipboard was missing and they forgot about it. After the service was done the service Tech claimed my front tires were fine, when I inspected them getting home later that night I see that the rubber on my tire is deteriorating The inconsistency and carelessness of this service area is sub par.

Frances Johnson

Car was done on time.Service Rep was very polite..good coffee and snacks and very clean.

Josephine Daunno

I came to Bev Smith Kia because it is very close to me. When I went on Sunday to look for a Kia Soul I was promptly greeted by a young man name Tony Cross. From the time I got there to the time I left he was very polite and patient with me in my decision. If you go to Bev Smith Kia ask for Tony he is most definitely not the typical car salesman that try to rip you off.

Marisol Alicea

Everyone at Bev Smith Kia in Fort Pierce are very kind, caring, understanding and they don't rush you to buy a car. They listen to what your looking for and how much you want your monthly payments to be. I would recommend them to my Family, Friends or someone that ask where did you get your car.

jp pool

I just bought a Kia Sorento from here from sales rep Scott Graham and he was 10 out of 10 in service, customer care and very efficient! He helped us after a long day of car searching at the wrong places!! I highly recommend Bev Smith Kia in Fort Pierce to anyone looking for a new car! Also want to give a 10 out of 10 in service, customer care and efficiency to Rob Campbell! Thank y’all so much we are 100% satisfied with the Sorento and service we were provided!!

Steve Warren

Always a good experience ,, courteous staff and comfortable waiting area...

Sette Thais

They are very quick at taking your money when you buy a car but now that I need help I’ve been calling over a week and still no one will return my calls or voice mails. Even the person who answers the phone recognize my voice but still won’t get me help. I even spoke with the salesman who sold me the car, he said he would call me back and I still have not got a call. What does it take to actually get someone to help you? Do yourself a favor, and give someone else your hard earned money.

Dominic Annese

Sold my fiance a total lemon. Kia knows they used defective parts in their cars but refused to cover it. Escalated into an actual case and have heard no response. Kia sells disposable garbage cars. Well actually they LEASE AND FINANCE cars to people who can't afford them. They charged me for work on my truck and when I got it back it was not even fixed (wheel bearings last allot longer than 1 year) this place is a joke and encourages the destruction of what little auto manufacturing is left in America.

Ebtissam Koeper

I was denied free battery apparently because I was not servicing the care at the dealership (they don't tell you that when you buy the car) I was also informed that i needed a brake job among other things but I could not afford the quoted price. Upon going to a tire place the next day with regards to a low pressure indicator, the crew there could not find the custom key to remove the lug nuts for my custom wheels. This meant that the dealership did not return the key when they looked at my brakes. The service person I talked to denied losing the key and lied to me saying that they did not remove my tires. So how then could she say my brake pads were are 2/32nds of an inch if the tires were not removed as they are invisible to the eye inside the calipers. Either she is lying about the inspection or about the removal of the tires. when i asked to speak to the the manager she said that she was the manager and I am certain that is a lie also. Her name is Laura. The manager at the tire store asked me if this was KIA in fort pierce and I confirmed. He also has had lousy service there. I had to go purchase a replacement key which cost me $50. Laura did not even give me a chance to ask her to have someone look for the key on the premises since she insisted that my tires were not removed. I will never go there again and will be posting similar reviews on every conceivable website I can think of including Yelp and Google.

Thomas McDowell

This place is a disaster! They focus on quantity over quality. Went there for service and while trying to get to the service dept. the vultures, aka salesmen, insulted my car. Will not be going there ever again.

Ginger S

I was greeted immediately and taken good care of.

Lidia Bustamante

get anything extra in writing and exactly what you are expecting. they are the expert in their products and options, my salesman failed to communicate correctly what options are not available in my car. I expected something I cannot get. I also constantly have to follow up on my sisters referral fee. it has been about 4 months and nothing. I'm quite disappointed.

Eugenio Gonzales

Very good and very helpful. Didn’t have to wait long and great over all experience

Allen Warner

Terrible service, never picks up the phone and never returns calls. Once the tire and battery service end, I will no longer be a Bev Smith customer.

Marc Anthony Polo

In love with the car I got. Couldn't recommend enough!

Debbie Roche

No matter what the problem is, something as small as rotating tires for a long trip or something larger, the Service Crew at Bev Smith Kia always do a great service, in a timely matter and with minimal cost. I enjoy the waiting area where there are food and beverages along with TV and WiFi. Thank you Bev Smith Kia for your great Customer Service!

carlos cobo

Frank Negro was the sales representative that helped me and my wife choose a Kia soul. Frank was awesome, he didn't push us in to anything, he made our vist stress free, made sure that we were comfortable in the purchase of our new car. If anyone reads this make sure you see Frank Negro at Bev Smith Kia in fort pierce FL

Manuel Rosario

Service is good. Just make sure to sign your final documents about financing before you leave with your car. They promised me a monthly payment according with my budget and 9 days later they called me to sign the final documents and the last offer was way over our agreement and higher interest. In the Kia Service Area, they have a very good service. One of their employees, Peter, is awesome! He will explain with details and will find the way to give you the best service and the lowest cost!

Lynne Harris

Nice, thorough, good service.

Watson Rittenhouse

Not as good as it use to be. Continue to lease a car great. Turn in your lease they Screw you. Lots of hidden charges.

Linda Busbin

They are fast and the service is great

Rebecca Pérez

We have only ever had great experiences with Bev Smith Kia. They have gone above and beyond for us.

Barbrajean Smith-Decker

I think it’s very sad when one of our finest Police Officers for over 16 years goes to your dealership to buy a new car and was treated so disrespectful, degraded and made to feel worthless. One of your sales ladies was helping Theresa and her Dad and showing new cars to them and they were being treated very respectful. Then you have a manager who interrupts very nasty and says What do “ YOU PEOPLE “ want now numerous times. “YOU PEOPLE” Seriously!!! It takes a strong person to be who they truly are in this world. Who is he to judge how someone lives their life. He never checked her credit or anything and only showed her an old car that had been in a wreck with the one side being ruined. And another one that was ridiculous. Your manager was being a bully and disrespectful. Everyone has their own beliefs and I respect that but, it’s very sad to say that their aloud to get away with harassment at a job that deals with all kinds of people who live a different life that he doesn’t agree with. The video has been shared by so many wonderful people concerning your manager and Bev Smith Kia in Ft.Pierce on how they were treated. Now to Corporate and a reporter. I’m sure Theresa and her Dad are not the only ones who have had a problem with your dealership Personnal.

Prof. Brenda L. López

Excellent service, nice and professional employees ( specially Noelia Chapa, Frank Negrón and Jacob ) Also, great details for the customers, in the waiting area: Free snacks, fruits, beverages, Wi-fi and computers, available to use. They give your car cleaned with a free wash... Incredible!. Thanks and blessings.

Mike Baker

Great service, had no problems . Very helpfull

Renee' Adderly Clark

Brian is an expert when it comes to customer satisfaction!!! Thank You Bev Smith Kia!

Dawn Matney

Wait times are excessive. Technicians are horrible and don’t do their job correctly. Gouged my vehicle several times removing a door handle that had been recalled. Tried sending me on my way with the damages. Ended up making them fix it which took a few weeks. Then other things stopped working correctly from them having to take my door apart; They did however provide me a loaner. I take my daughter with me and other littles are also in the waiting area; I’ve had to ask them to please change the channel on the TV; because inappropriate material on the screen. Jake has always went above and beyond, but the technicians need much improvement. They always forget to fill something or my tires are over or under filled and not equal in pressure. They’ve even forgotten to change my oil change sticker in my window. They’re just in a huge hurry and are careless in my opinion. I honestly keep going back because of Jake. He goes above and beyond. The waiting area does have snacks and coffee, which is nice when you’re waiting for hours for an oil change. Hopefully, it gets better, but so far I can’t say I’ve ever had a positive experience here.

Jorge Perez

I bought a Kia a few years back and I have been very happy with the vehicle. Additionally, I have been very happy with the service department. Today I had my service done and while waiting, a salesman came in and gave a sales pitch to everyone (annoying but no big deal). After he finished he called on each person sitting down and asked them what they were driving, is it paid off, how many payments, etc. This sales tactic of taking a captive audience and putting them on the spot felt intrusive. A few people walked outside and started talking about how uncomfortable it felt. No problem with the pitch but the follow up was too much. Make the pitch and then let everyone know you will be available. Let the customer make the next move.

BENJAMIN KIRMAN

Excellent experience at Bev Smith Kia. Have been driving Kia products for many years and my Kia Nero is a great car. The service on my car was very well done.

Melanie Anderson

Personnel was pleasant and professional. They kept me informed of the diagnosis and repair time.

Larry Sprague

Angelo is a very good salesperson. This is the second automobile that he has sold me. Very satisfied.

Heath Bruce

Great job. But push the upsell hard and takes forever to get out of there. But it's not only them so.

DeeDee York

Very satisfied with the majority of the car buying experiance. Thought one of the sales people came off too strong. Ramon S. Was great. Very easy to talk to and got along well with my kiddo.

peter swing

Worst dealership ever. Manager is rude. Will 5ske my business elsewhere.

Theresa Cleveland

First time using the service department, for some kind of protection for the interior and exterior lol...I have to say everyone was helpful and my shuttle driver was very nice. It was great to pick up my vehicle sooner then anticipated. It looks so pretty. Thank you Kia!

Susan Beckman

The salesman, Tony Cross, was excellent. He was kind, considerate, and patient. He should be commended for his salesmanship and personality. I would love to deal with him again on another purchase. However, the manager, Jeff Serio, was completely the opposite. On my first visit I was quoted a price. On my return visit to purchase the vehicle, he would not honor the price quoted to me. He was very rude, inconsiderate, and pushy. I ended up paying $5000 more than the price quoted. I would never want to deal with him again. I would go to another Kia dealership before considering negotiating with him.

john gartland

They were super fantastic the two gentlemen that were trying to help me but we lost the deal the $50 which is a shame and the shells when did everything he possibly could great dealership

Jon Feldman

Everyone at Bev Smith Toyota was amazing to work with especially the dynamic duo of Ramon & Prasad. Shout out to CJ for making our deal happen! Will recommend to family and friends! Feldman family

thom steininger

Besides the vehicle I bought infested with palmetto bugs. Service was great and got exactly what I wanted at ths price I wanted.

Julie Kirby

I just recetly bought a car from Bev Smith Kia of Fort Pierce. I am very impresses and appreciative of the service I got. My Sales person was Tony Cross. He has been amazing from beginning to end. He was understanding of our finances and I felt he was a very sincere person that wanted to do the right thing for his client. He has been on top of every detail even the days after the sale. There was another sales person Named Eddie who was newer to the business but he was great as well. They both made the experience painless.

Liz McNey

Service was great as always. Laura, my service rep. was professional as always.

George Burkhardt

Great car dealer. Friendly and fun people to deal with. The best warranty on any car.

Derick Cleare

I feel that Kia is a joke atleast this 1 as they didnt want to sell the sportage for a good price. Lied on the numbers. 2016 for 19,999 when internet marked as 15,9xx found a 2017 for 15,9xx 7 mins away at arrigo 1 year newer with 10,000 less miles and in better condition. I ended up leaving with a 2018 with 11miles on it for less. These Con artist I picked a dented car n scratched n scuffed inside and out they didnt bother to budge the price go out of town or look around seriously.

Terry OConnor

Laura in the service department is awesome! She always takes great care of us!

Silito the Burrito

Awesome experience. Joe and the whole team were great! Definitely recommend them.

Glen Abraham

I was very pleased with my salesman

Hal Jan

I am always treated well at this dealership! I am recognized by staff and that makes me feel valued.

Larry Antebi

Terrible experience. Similar to many of the other 1 star reviews I was also duped at Bev Smith Kia Ft Pierce. I was 23 years old 6 years ago naieve and conned into a car by Scott Graham. I was conned into buying gap insurance from Graham, what a scam that was. Counting down the last few months to making final payment, where I was sold on a gap insurance that the dealership offered. Scott Graham claimed that the $750 gap insurance I purchased would be refunded in full if I didn’t have to use it through paying off the car and here the kicker plus interest. Shortly after buying the car just past the warranty date, mind you I bought this car with 40 miles on it, my radio went out. I called to see what the deal was, was told I needed to pay $50 diagnostic fee and if it wasn’t under warranty I would have to pay the fee plus cost of replacement. Fast forward a few more years when driving to work, I pulled into a gas station, came out and the shifter was stuck in park. Had to pay to have it towed to a dealership only to be told I had to pay a $50 diagnostic fee, plus cost of repair part of $250, go on YouTube find out it’s a plastic clip that cost me $15 on Amazon. This place is outrageous. Tires and batteries for life, funny because nobody informed me that I had to do any servicing through them to get this. I live I. Palm beach gardens and to drive to ft pierce every time I needed something done on my car would never work. But of course Scott Graham, salesman of the year assured me I could have done servicing at any Kia dealership. I submitted my gap insurance refund request 7 weeks ago working with Samantha Sandvik, who assured me the check would be in the mail and I would receive in 4-6 weeks. Here we are 7 weeks later, 25 phone calls and left messages to the finance department I demanded to speak to finance. Finance couldn’t even pull my information up in their computer asking me if I even bought my car from their dealership as I stare down at my receipts then informs me that it wouldn’t even matter because I payed my car off on time and not early. I was scammed by Bev Smith Kia after purchasing a car with a final drive off lot value of $27,000. No gap rebate, no tires and batteries for life, and no customer service. I would never recommend this dealership to anyone,

Steven Pierre

Had a get experience at Kia in fort pierce. They treat their clients very well. My business that day was to get my car serviced and that department helped me get what needed to get done with such professionalism. While waiting for the car to be service was offered water and a ride home for I wouldn’t have to wait so long in the waiting room. If you want to be treated like a valued guest I would recommend Kia in fort pierce!

eartha brown

I went to the parts dept & the service dept and provided great customer service.

Beverly Anderson

Worse dealership on the Treasure Coast make sure what they are are saying to you is the same thing that you are signing for on the paper work.

Aaron Rosario

I took my car to get serviced due to some faulty back windows and ended up also getting work done on recalls by the wonderful team here. Much thanks to Peter in the Service dept for being helpful and explaining the work completed. Huge kudos for checking all the windows and locating another issue I had not come across; it avoided me having to go back a second time and being without a car. Thanks again!

Rick Guenther

Very impressed. A/C went out! Had an appointment and the took us in right away, no waiting. Found out it was a bad compressor. They even kept promised time, in fact about 20 minutes quicker. Totally pleased...

Suefrances Roselli

I am so glad I brought from this dealership! Everything and Everyone is EXCELLENT!!!!!

Ruby Bennett

My salesperson was amazing. I was promptly greeted upon arrival. Tony kept my best interest at heart. I originally came for a Kia Optima but as soon as I walked in the showroom and saw that Beautiful Dark Blue Optima Hybrid I fell in love with it and Tony was right there and gave me a phenomenal deal!!!! I do not regret driving two hours for my purchase! Keep up the good work Tony!!!

Martin Herlihy

I found the vehicle we wanted through carfax. One of the things I researched was shopper reviews of dealerships and Bev Smith dealerships held up pretty well. The salesman I dealt with, Chris, was polite and very helpful. We had a good time talking to him. The finance manager was too. I did have 2 negatives though. First, they hand you a disclosure form to sign that basically says they can do anything they want with your personal information. Secondly, the chairs they have you sit in are horrid. My back acted up after sitting in them for too long. I still give them a 5 though. Despite the gong (buy a car there and find out what I mean LOL)

Sean Kinzer

Nice dealer. I will be picking up my next Telluride from them. Todd was extremely helpful, and looking forward to working with him in the future, when i move out of my BMW 335i.

Kathy Haskins

Everyone was very nice and helpful, 5 stars for the customer service. Took one back because it took 3 hours for a regular service with an appointment.

Mrs. Flanagan

The lack of communication and lieing to your face is completely unacceptable. What started off as one of the best moments of our lives quickly turned into our worst nightmare. We lost our vehicle that they told us to give back to our other dealer and lost the car they reassured was ours countless times. We understand that financing falls thru, but to play around with peoples lives and not inform them when people are making decisions based on what you tell them is WRONG!! It would be different if you all were candid and explained the process instead of destroying someones lives. So now I enjoy my new Nissan Rogue Sport thanks to Sutherlin Nissan for saving the day and I am in contact with a consumer protection lawyer thanks to Bev Smith Kia. Protect yourself if you venture there fyi dont trust them to easily they are good at making you feel comfortable before stabbing you in the back

Richard Torsiello

Great customer service

russ pellecchia

The service dept seems good considering the little work I've had done. The sales manager should be fired...You won't see me buying anything else from the Ft Pierce dealership.

Alberta Deberghes

Polite sales representative and knowledgeable with a great variety of vehicles.

OJ Cast

Had my car in for routine service and it was fast and efficient. The car was delivered in a timely manner with a complimentary car wash. The servíce rep explained everything thoroughly. Their waiting area, while adequate and comfortable, does need some updates. It seems to be a small dealership. Not a bad thing.

eileen sims

Always friendly with excellent service. Will make sure everything is done right and if you have any questions they will be to answer them.

Jessica Sanchez

I’ve been dealing with a totaled vehicle with then for about 2 months.giving the run around and such. Called and have been left on hold and ignored. I just want to end the experience with them. Never again will I have anything to do with this company. Customer service is not up to par for those who have already purchased a vehicle but its great for those who are shopping from them. They are horrible And don’t expect anything from them except a headache.

kendall baker

Worst experience i have EVER had with a business. Very shady finance department. Changed the monthly payment of my lease after I already signed for a different amount. Also charged us for a tag we didn’t need and lied about it. Will never recommend to anyone and will NEVER purchase another car here.

Richard Hawk

Had a horrible experience at this dreadful place. The salesman lied to me the entire time I was with him. Lied to me about competitor cars by providing misinformation (some of it I already knew was a lie, other stuff I researched later) to try and sell me on the Kia. Sure doesn't instill much confidence in the cars he's selling if he has to lie about other manufactures to make their own cars look good in comparison. He even lied about the car itself, he acted like it had the best safety ratings in the class, which is factually incorrect because it's actually on the lower end of the class. But once again here's the thing, I did research prior to going to the dealership on the car, even with knowing about some of it's inadequacies I was still interested in the car. I didn't need to here this guy lie about it the entire time to try and sell it. Here's the biggest issue, and I was aware of it and walked out right away because of prior research. I originally saw the car online, I told him this when I got there, so I knew ahead of time their online price and whether it was certified or not. The price they had online was $11,559, and it was not listed as a "certified Kia" on their website. After waiting like 15 minutes to get the car ready, test driving the car, and then sitting around inside for about 20 or so minutes, he comes back with their "best price" of over $16,000 (I forgot the actual price but it was around $16,500). I said that's crazy (the online price is actually fairly priced but that 16k+ is severely overpriced) and walked out the door. I guess salesmen at Bev Smith Kia think everybody that walks through that door is an absolute moron that does no prior research, so they try to rip you off for every dollar they can pry from you coffer. I will add that after I said how ridiculous that price was, he then tried LYING to me that the car was a certified Kia. Not only does the website not list it as such, he literally told me during the test drive that it is NOT a certified car. Even if it was certified he told me a price 5k over the online price, is he crazy? This man was literally lying to my face once again about a very important aspect of the car. You don't get their impressive warranty unless you're either the first owner or the car is Kia certified. He also basically called me a liar when I told him the online price for the car and he said "show me" in an aggressive tone as if I were lying to him. As I was walking out the door and heading towards my car he ran and chased after me up to the door of my car and even stood their for a moment as I backed out. Too be honest it was somewhat threatening that he would do that. All in all it was a terrible experience at Bev Smith Kia and I will never be back. I will also make sure to spread the word and tell everybody I know to stay away from this place. I doubt I'll even buy a Kia at all from any dealer after this.

Shade Cruz

Well there great nice people had great customer appreciation dinner and Doug was awesome , you ever have a problem ask for Doug he's the man . Thank You. Bev Smith Kia people and Doug.

Maxwell Davidovich

3.5 hours for an oil change even with an appointment... didnt even get the full paperwork. Unbelievable.

Veron Lecky

I was very impressed, when I was met promptly getting out of my car, welcomed and asked what help could be offered. This person, Tony C. became my Sales Rep who happened to be really great in answering all my questions, listen to all my needs, and had answers at his finger tips. Overall, it was a very pleasant experience by all members of staff. I was made comfortable, welcome and satisfied during my waiting period and in the end I received my car in perfect condition, with a formal intro to all the features well explained and demonstrated. Thanks again to the crew of Bev Smith Kia, Ft Pierce on a well done job.

Sara Notman

Worst dealership EVER! Do not waste your time with these people. Customer service does NOT come first, quality if not a word they know, and all you hear is lies from the sales staff. Very incompetent in my opinion. They sent me out driving around for over a week with a tag registered to another vehicle. They do not know how to communicate with customers to keep them in the loop with a purchase. If I could give zero stars I would. Highly unsatisfied with my entire experience and will never go back!

Judy Ziegler

Excellent! Received the attention needed. Everyone was right on spot with answers to my questions and we're willing to work with me on getting the car that I wanted on terms that I could afford. Can't thank you enough!

Cam Hanna

Bev Smith Kia has serviced our 2013 Soul from day one. They have done an excellent job. My contact in the Service Department, Peter, does an outstanding job. He provides a personal touch along with his knowledge of our car to provide an outstanding service experience at Bev Smith Kia.

neil sirianni

Awesome experience

Leslie Brown

The BEST dealership I have ever worked with! Service department is phenomenal and efficient!

Rachael Smith

Very unprofessional. Found a car we were interested in and wanted to know what the payments would be like. We waited over 2 hours and they didn't bring us the information until we walked out and got in the car to leave. The kicker is they didn't even give us the information for the car we wanted, but a different car that I told them over three times I was NOT interested in at all. There was no other customers in the show room at the time either, they were all sitting around chatting so there really wasn't any reason for that at all. I've been to so many dealerships and never have been as irritated as I have with this one. Seriously, don't waste your time. Go to Honda instead, much better service there.

Erica Murphy

Peter is service advisor, he makes it point to provide the best service and explain everything.

patti vandenabeele

Love Bev Smith! They treat you well!

Mariela Barcello

The!service was excellent as well the people

Jr Robins

Luis g and Scott g were very helpful and professional in my new car purchase. I recommend this place to all my friends and relatives. Great service!

Carl Quesnell

My inoperative car was in another Kia lot in Vero Beach. I live in Vero as well. We have been clients of BevSmKia or many years and wanted to deal with them. Manager Brendan and Salesman, Ramon, came to the rescue and got us and our wreck to BSK. We wanted a white Rio. None available, and we were not too pleased with the color of the one available. Brendan promised a "truly great deal" if we took it anyhow. We did. On reflection the "deal" was not that great, but the way we were treated, every detail looked after, sometimes at great inconvenience to either Ramon, Brendan, or both, relieving us of much anxiety and stress---all that we found quite impressive. THEY BOTH DID A GREAT JOB. We are satisfied.

Rose McKenna

The service department is awesome 5 star for sure but the showroom was really lacking that wow factor. It was dirty and the cars, all 3 of them seemed blaaaa. The waiting area had food and trash on the floor and did not smell good. ( I sat outside in the heat to avoid being sick.) The good experience that day was the service department.

Jennashay Rapoza

This place has the worst customer service i have ever seen. You feel like you are bothering people if you try to ask for snything. Everyone is fake nice if they smile at all. If you try to call your put on hold for 10 minutes. They cant get things straight in the service department. They try to make you pay for things even if you have it in your contract that things are supposed to be covered. They dont pay attention. I was hung up on 4 times when i had a problem. I hate having to deal with them.

Amanda Yuille

I have never been to a dealship with such a great customer. I arrived at 11 am and by 12 pm I was attended to and satisfied. No long wait and the little bit of wait that you may have they provide complementary snacks and drinks. Peter was who assisted me and I appreciated all that he has done everything was well communicated.

josh smith

Do yourself a favor, if you walk in alone and you don’t really know much other than you NEED a new car stay away from Mario. I got utterly screwed because he only cares about selling you a car for as much as humanly possible and wants to explain (how “good” of a deal he’s getting you) as little as possible.

Jason Hall

Excellent, friendly customer service with reasonable rates makes car maintenance appointments enjoyable. Thanks and keep up the great work.

Irene M

Love my Stinger and love the entire team here.... Sales team (Frank N. - thank you for making the process so quick & painless) are fantastic, no pressure. Service team (Aaron H.) are awesome, get the job done & keep you up to date on everything going on with the car while it's out of sight. Offers of sandwiches & bottled water come around often, coffee & snacks available. Just an all around GREAT experience. Thank You!!!

Christina Brown

I'd like to start by saying I never knew how much loved bev smith kia of Stuart until I had to deal with Fort Pierce! I knew I loved Stuart but didnt think the same Kia branch would be so very different from location to location. Stuart has new owners so I had to go to Fort Pierce to keep my tires and batteries for life. I wont be doing that again! I got there 15 minites early. The service man came up to my car and got my name. I had a 330 appointment. I had to tell him what my appointment was for. He offered me a car wash which I turned down.He sent me inside to wait. I waited for 30 minutes before another man came in with my paperwork. Thats 15 minutes past my appointment time. He then informed me they would get started and id get my car back clean. I told him I already turned down the car wash. I didnt want to wait longer than I needed too. My car was just washed 2 days ago. Letting them wash it always adds 30 minutes. He said they would skip the wash and noted that on my paperwork. I waited for 2hrs before the man came back in to let me know it was almost finished. 30 minutes later it finally was. They washed it! So I was kidding about the time it adds. Google says an oil change should take 15-45 minutes when you take your car somewhere and 30-60 minutes if you do it yourself. So why does theirs take 2hours with counting the car wash. I had an appointment! I was not a walk in! The whole time I waited into there was a non service dog there barking on and off because there were children into and he doesnt like them. Well I dont like dogs where they don't belong. Mine was at home for my whole appointment. Anyhow the man walks me to the counter to pay and I had a coupon to which he questioned where I got it. Then when I stated from theit website he went on to not believing me saying they took them down. I literally had to go on their website to show him how I found it before he would apply it. Then there's my bill. An oil change and filter is 21.49 yet my bill was $57 before the coupon and $47 after. At Stuart and everywhere else ive been in my life for an oil change the labor is including in the price. Not at Fort Pierce. They charge $28.46 for labor on an oil change. And another 3 misc charge on top of that oil change. So basically my bill is double at Fort Pierce than its ever been at Stuart so my tires and batteries arent free because they are charging me twice the amount for a basic oil change to make up for it! At Stuart I paid $27 for my oil change plan which included that tire rotation, cabin filter and check and adjust tire pressure and my multi point inspections were free. The more I stare at my Fort Pierce bill the more I dont understand it. Under the $28.46 I was charged for the oil change and filter, labor, tire rotation, multi point inspection, tire pressure and fluid top off but then I was charged 21.49 for oil filter so I paid for the filter twice? My point is Fort Pierce is a huge scam!!!! 2.5hrs and paying double the cost. The man gave me my key and left me to pay my bill and I didn't see him again. I left to find my car on my own. Stuart goes over all the prices with you before and after. Keeps you updated. And while both places have snacks Stuart employees walk around to personally check on their clients. And also personally walk you to your car after everything is done. Stuart customer service is 100% every step of the way. Mo and Jerry go out of their way to take care of you and make you feel welcomed and valued!!! I'm giving up my tires and batteries for go back to amazing customer service with 100% up front honest staff that treat you like family and know you by name!!! At Fort Pierce if an employee doesnt have to help you then you wobt even get an hello or smile when you pass them. Ive never had such unfriendly service!

JENNIFER MONAHAN

Although my 1st impression of the dealer was that it was tiny and run down looking, I got 1st class service from our Service Advisor Mason. Knowing the car business myself, I know what to expect. Honestly, Mason’s professionalism blew me away from beginning to end. I’m glad I own more than 1 Kia vehicle because I will be bringing my other vehicle to him as well.

Joe Chite

Honest and forthright. Make sure you get it in writing but if you do, they’ll honor it. The staff is super pleasant and the mechanic side especially so. Little pricey on some items that are including in your warranty but no complaints all in all. Good quality vehicle as well.

Amanda Scarangella

Decent place. Was there too long in my opinion. No big reason to choose them over any other dealer from what I've seen.

Lee Busby

Attendant was very helpful, and pleasant