Reviews of AutoNation Cadillac Port Richey (Car Concessionaire)

Jaclyn Cacciatore

I worked with Paul G yesterday to help buy my new car. He was very patient and laid back and went out of his way to find the car I wanted to look at and bring it from another dealer, so that I was able to do so. He worked with me to get help get me the best possible deal. Very nice guy, and hands down one of the best car salesmen out there, so if you're looking for a great car buying experience, i highly recommend going to see Paul G at Autonation Cadillac!

Carlos Vargas

I bought my car a couple years ago and the service was great all around. However, the service has been extremely poor after I traded it in at another dealer and requested reimbursement of multiple coverages I had purchased. I made several calls to speak to the rep Matt DeCoste and he never replied. I ended up driving to the dealer and asked to speak to him in person. During my visit, I offered him all the reimbursements I was requesting but he stated he didn’t them. After a month, one check came in and I waited for the other another month before I inquired. I have reached out to him at least 3 times by email and once by phone but I have not received an answer. Customer service is definitely not one of his qualities or concerns. I know this is not representative of AutoNation or Cadillac and someone needs to correct this incomprehensible service.

Paul Matton

Staff is very friendly managers are great.

E A Everhart

Mr. Alfredo in your service department was excellent. He kept me informed with the progress and diagnoses of my vehicle. He promptly returned my phone calls and even asked the cashier to stay late to except my payment so that I could pick my car up on the day it was finished. Thank you

Carole Ann Avramides

Usual excellent service. Kudos to Jeremy (service dept) and Rick and Bob (courtesy drivers)

Selena Misciagno

Alfredo always gives great customer service. The team at AutoNation Cadillac Port Richey are always friendly and effective.

Mario Iezzoni

Excellent Service regarding honoring our warranty need.

brandi griffith

Everybody was very helpful. I didn’t feel pressured into buying my car or going over the budget we had set.

Sheila Bartley

The best, the Staff and especially Chris he made me feel very comfortable and I felt like a Queen for a day.

ashli walsh

I really want to thank Alfredo in the service department. I had unknown issues with a vehicle I had purchased elewhere, brought it into Auto Nation Cadillac and he kept me in the loop everyday my vehicle was in the shop. He returned all of my phone calls and was always nice and prompt. While fixing my suspension, he noticed another issue with the shocks and informed me he already had the warranty approve the repairs on that as well. I HIGHLY recommend their service department and I will not take my Navigator anywhere else. Thank you Auto Nation Cadillac I’m Port Richey & a Very Special Thank you to Alfredo!

Christy Lannon

I bought a used Mercedes at Autonotion Cadillac. I was only provided one key upon purchase of the car. Within 48 hours the key stopped working and I wasn’t able to start my car. I spoke with the manager and was able to get a second key made at no cost to me. They kept telling me the reason the first key wasn’t working was due to the battery. The battery has been replaced 3 separate times and it still doesn’t work. 12 days after purchasing the vehicle it stopped running. It was towed to the dealership and was discovered that it was a bad fuel pump. I asked if I could return the vehicle and was never able to get an answer. The Mercedes dealership that had my car in for repair had a difficult time getting a response from their fellow store I bought the car from. My car ended up being in the shop for 14 days. My car was in the shop longer than what I was able to drive it for. Terrible experience.

david christ

Great place. Excellent customer service. Dominick Velez is a great guy to work with. Thank you for being honest and having everything in order. Would rate higher, but 5 stars is all I can rate. Thank you again.

Gail Palmere

Alfredo was very helpful, friendly and professional. It was a pleasure working with him. Everyone at the dealership was very friendly.

Travis Stetsko

Sales guy was awsome your machanics just cant seem to fix my door rite about to be the 3rd time there for the same reason not a happy customer

Jason Kelso

I have purchased many new cars. This has been the best experience by far. Kevin was great to work with. Will buy again from them.

Chris N

These guys were awesome! Great help and very friendly!

Shannon Sabo

Excellent customer service and Jeremy is awesome.

gary ketchum

The problem was quickly diagnosed and the necessary part was ordered using expedited shipping. A loaner car was provided without inconvenience. The service manager, Alfredo was professional and courteous. We are highly satisfied with the service Autonation Cadillac provided.

Larry Williams

What a great dealership. Everyone was very courteous. They made me feel welcome and valued. Frank, Alfredo, Jeremy and Nicole all spent a few minutes with me while the vehicle was being serviced. I found my New Service Home. You should also try AutoNation Cadillac Port Richey, you won't go anywhere else again after your first visit.

Christine Romano

Excellent service. Friendly and courteous people.

Anthony Cracchiolo

Went there for my 10:15 appointment was told on the phone that they can program my two new fobs to my car for $49 told the guy that I had the original fob it just didn't work he told me no problem just bring it up and it will program the new fobs for $49 I get there for my 10:15 appointment and I'm told to wait in the waiting area a Woman by the name of Nicole come and got me out of the waiting area told me that it was going to cost a hundred and something dollars to program my new jobs because I don't have the old one I said that is not true I have the old one it just isn't working she said we have to program the new Bob's you need one working pop feel like it was bait and switch I told them in the beginning I had a bob original one that was not working that's why I bought two new remotes it is not a hard process to program these Bob's other than the fact that you have to go through a dealer I would have no problem paying the $49 but I have a big problem paying $100 when I'm told a different price

Mike Hamilton

Awsome deals. Cheapest new car prices

Dawn Wilson

Great service and fair prices. I love that I can have a loaner car so I can get my errands done. Nicole takes great care of her customers!

richard labiszak

Very professional I enjoyed the experience

jose lopez

Our experience was excellent we was treated well and the process was fast and easy

Opalka S Opalka

The sales consultant, Mark was excellent. He explained and went out of his way to make sure we understood all of the workings of the SUV. He even loaded the phones into the car. system. I would recommend him to anyone who intends to buy a car. Very good experience.

Joseph Nacarlo

Been getting anything needed done on my cadillac here... great service

Julian Kazmier

There crazy they want 50grand for a used 2005 car and there prices for new cars are insane you guys do realize right that everyone in pasco county makes 50k before taxes are deducted after taxes ur making maybe 40k a year and u still gotta eat and live but it's like u want them to finance it so u can milk them of money

Warren Jordans

Chris did a great job. Very professional. He communicated well and worked very hard to locate and get the car I wanted. This sales person is an asset to the the dealership. We love our new XT5.

Ned and Ruth Kikly

One word will describe my car purchase from Auto Nation.. That is "Awesome " I just purchased my Cadillac on line from them . Upon the recommendation of Salesman Bruce Pileggi , I flew to Florida from Ohio to pick it up. It was everything that he had promised so I purchased it and drove it back to Ohio. We did the transaction on a Saturday morning and Auto Nation took care of all the paper work and had my title and plates delivered to me here in Dayton Ohio... Thanks so much for the easy transaction plus I received a vacation trip to pick it up. Thanks Bruce and your team Ned.

Mike Blacksher

No pressure. No hassles. Very fair and honest. No problems from sales to finance. Very satisfied. Would recommend and would buy from them again.

Lauren Papadopoulos

My wife and I had a great experience with AutoNation Cadillac in Port Richey. Our sales consultant was Marty Stillpass and he made the entire buying process easy and stress-free. Marty took the time to answer any questions for us not only when we were in the dealership but prior to us coming in. Now we are the proud owners of a Cadillas SRX and would absolutely go through AutoNation with Marty's assistance in the future!

John Mann

Excellent service. Alfonso was extremely helpful.

arlene monk

I was more than pleased & satisfied with my experience with Auto Nation, Port Richey, on Thurs. Oct. 31, 2019. My service advisor answered all my questions.

Dolores Farley

Best experience ever. The entire service was handled smoothly, timely, and professionally. And our service advisor, Alfredo, is the best I have ever dealt with. Very friendly, knowledgeable, and professional.

John Rakucewicz

Everyone at the dealership always makes me feel very welcome whenever I visit. Thank you for that.

Michele Nichols

The service we received when purchasing our car was great. Wonderful people to work with. Thank you

Milo Janis

Best Cadillac Dealer wife and I have ever been to. Car was in for almost 2 weeks as it had several hard to diagnose problems. We were offered a 2019 Cadillac XT4 with 600 miles on it, as a loaner car. Thanks to Jeremy, Jay, and everyone at Autonation Cadillac. We didnt buy our car from them as we wanted an all wheel drive CTS, which proved very hard to find here in Florida. Jeremy had no problem servicing our 2014 CTS that was still under warranty, even though they didnt sell us the car. Hard to find such great service anywhere in modern times. I'd give 10 thumbs up if I could, but I only have 2!!!!

MAC Kellar

Wow. WOW. W-O-W. My experienced sales pro, Paul Wittke DAZZLED me. Before, during and after the purchase of my new 2019 ATS Coupe. The entire dealership pulled out all the stops and found me what I wanted and what I almost gave up on finding... going all the way to Joplin, MO to locate the car I wanted. And THEN... they clobbered the other dealer on price. I got a sunroof for $1,397 LE$$ than the one I almost bought from another dealership. Due to my location & circumstances... they even delivered the car to me with a full tank of gas. I've only ever owned GM vehicles after having sold Chevrolets from '73 - '84 and 'over-the-top' service is one reason why I'll never own anything but Cadillacs from now on. This is my second new Cadillac and I love my 2012 CTS Coupe but the new one is LOADED with high tech features and the 2.0 L turbo is a rocket. DO NOT PAY MORE FOR LESS VEHICLE elsewhere. Tru$t my level of expertise, nowhere you'll go will you be treated better. Auto Nation Cadillac is where you'll get MORE than you expected and pay less than you guessed. First class operation. No games or gimmicks. PROFESSIONAL and COURTEOUS... the likes of which is rare today. I'm beyond impressed. I'm DAZZLED. Honestly and w/o any exaggeration. "Mac"

Russell Vaughn

Everybody worked hard to put a deal together with me. Bruce goes above and beyond. Try's to accommodate his customers and its appreciated.

Random Luigi

Paul was great from start to finish and the whole buying experience was fast. The only thing I thought could be changed was clarity around how much can be put on a credit card for the purchase. If you are going to have a limit, it should be in writing not verbal to avoid a possible negative experience. Overall, I'd buy from here again!

Marco Malka

One of the best car buying experiences I have ever had, from the beginning to the end. Marty Stillpass did an OUTSTANDING job that vastly exceeded our expectations. There was no sale pressure, the entire process was painless, there were no tricks or games. Marty was efficient, friendly, quick in providing information, aimed at and succeeded in achieving high customer satisfaction. My thank you to the entire AutoNation Cadillac in Port Richey, and in particular to Marty, who is an asset to the dealership.

William Doolin

Great car buying experience - no pressure, no hassles! Car and accessories were ready when promised.

Aaron Weinberg

Not happy with your service. Surprise billing

Lucien Campo

We take our vehicle in for service and any problems we may have and they listen and explain how some things work that we didn't know and fix those things that are a problem. Nicole is our service contact and she always listens and we can contact her at any time for any reason related to our SRX.

peter bracero

too lenthy to describe, came in service issues on 10/15/19 with a left side door panel to have a pin hole repaired, was instructed to bring vehicle in for repairs because their subletter only comes in on Tuesdays for said work. turns out this guy only comes on Mondays, nqw my car sat there from Tuesday thru Friday adorning your service ctr.only to be told I have to drive vehicle another fifty miles back to dealership for door panel repair. What a tremendous waste of time. Mr. Bracero sincerely

Thomas Kendrick

Experience was another typical professional and expert quality job by Nicole Dobbs.

Willliam Bryant

Professional and friendly staff. Everyone is very helpful.

The Curtins

Called with issue on SRX on Monday and it was fixed and back on the road by Tuesday. Service Manager was easy to work with and the waiting area was comfortable.

Michael McLean

The salesman, Paul Wittke, was very knowledgeable about the Escalade, and its various models and applicable accessories. Each model had its advantages, either in price, accessories, colors, etc., but Paul made the distinctions clear, and our choice that much easier.

dennis plocharski

very courteous, to the point, best dealership I ever experienced.

Angela Farrow

I never do the review gig, but Jeremy in service was awesome to my moms today. Knowledge, patience, and strong customer service skills.

JL NV

I have purchased many cars and this was the most pleasurable car buying experience I have had. Bruce and his team were fantastic.

Javier Hernandez

Great customer service. Alfredo was extremely helpful in our service needs and most importantly honest. We will be returning for our future needs. Thanks again Alfredo!

Kevin Bowen

I was impressed of the prices for service, the service dept.employees were very friendly and the service technician was very friendly and also very thorough.I will go there again and highly recommend this dealership.

Michelle Moreno

Highly recommend AutuNation Cadillac Port Richey. We bought a used vehicle and worked with Bruce Pileggi. He was excellent. He listened to us, was patient, very personable and professional. We had a great experience and will definitely recommend him and location to everyone we know. Thank you for an exceptional service!

Jon Noller

Excellent customer service in a non threatening manner.

Desvaríos de un Camionero

Awesome place to do business with, the first time ever I had that kind of experience buying a car, no hassle price, no hidden stuff or money or tricks , nothing,and Bruce was amazing, nice guy, if you guys relay wanna buy a car , this is the place you most go if you see the car you like, of course I'm talking about a used car , no brand new so no, I'm not rich to pay 97000 for an Escalade , lol , thank you Bruce!!!

Joy F

We took our Cadillac for a quote for a small oil leak and at the last minute asked to include a quote for a coolant flush for safe measure. After originally taking it to our mechanic he suggested that we take it to the dealership due to the 2.0 and location of the leak. He felt changing the gasket seal was a common job Cadillac could perform quite easily. As we were showing the service manager at the dealership where the leak was located he immediately pointed out some dirt located at the front of the engine. He said "it looks like you have a little something, something going on here as well". My husband whipped his finger at the location he was talking about and we could clearly see it was dirt and not oil. From that moment we should have gone with our first instinct and drove away, but foolishly we left the vehicle. 24 hours after we left the vehicle Alfredo Crespo called with a RIDICULOUS quote of over $1600 and proceeded to say "now here's the quote for the additional repairs that we found". At that point my husband stopped him and told him not to touch the vehicle that we were on our way to pick it up. When we arrived at the dealership about 1/2 hour later, Alfrado provided a bill for the coolant flush that we did not approve. He stated since the mechanics already had the vehicle hooked up to the machine, we were obligated to pay even though the service was not done. We will never bring our vehicle back to this dealership again nor will we recommend them. From the beginning they were very unprofessional, untrustworthy and provided a very poor customer experience for us.

The Momcierge

I was taken aback by Fredo (sp) and his lack of professionalism when we first met. He talked at me and walked off while I got my things and my husband. Luckily the walls are glass around the offices and I saw which one he went into and found him. He was short and curt and impersonal. When he told us how long the service would take, he told us we could wait in the waiting room. I had to ask about the shuttle service because it was a long time and that guy was super nice and helpful.

Roger Romine

Always pleased by the service I receive from AutoNation Cadillac in Port Richey. Excellent communication between Nicole, me, and the technicians makes it easy to get any maintenance issues addressed quickly.

Jeanne Butler

Mark (sales) provided excellent customer service and made the whole experience of buying a car easy. Amira (finance) rocked her stuff, and got me on my way with technical expertise and humor! I love my car and would return to, and recommend, this dealership in a heartbeat. PS: just went back for my first "free car wash for life" and had another great, positive experience with the staff... I am really enjoying dealing with Autonation Cadillac Port Richey! Excellent way to take care of your customers. I am super impressed.

jackie slagle

great experience ! just would like for my car to be fixed so I can drive it !

David Miller

This was my first time bringing my car in for service. I was treated with a very professional and pleasant experience at AutoNation of Port Richey. Everyone I interacted with gave me the impression they enjoyed their job and I was their top priority. I couldn't have asked for a better experience.

Alex Dillard

HONEST! FRIENDLY! BEST PRICE! NO GAMES! TOP NOTCH SERVICE! NO WAITING AROUND! Just purchased a New Cadillac Escalade from Michael G and Paul M at AutoNation Cadillac Port Richey. Talk about an excellent experience, Mike is extremely knowledgeable about the vehicles and all the options available. He was quick with the numbers, honest about the terms and interest rate, and happily took his time to answer all my questions. He also worked hard to make sure we got a great deal, looking at all the term options, and making sure I got everything I qualified for. It was never about slick games or fast talk, Mike simply delivered beyond expectation. AutoNation Port Richey equals Best Cadillac dealer in Florida! We went to another dealership, and called around, and by far Mike and Paul at Port Richey Cadillac crunched the numbers and beat them on price, customer service, friendliness, and communication. If your reading this review and looking for a Cadillac, make sure to ask for Mike and go to Port Richey Cadillac, if you don’t you will likely over pay. Trust me, don’t waste your time at the Orlando or Tampa Dealers, head straight to Florida’s Number 1 Cadillac dealer, AutoNation Port Richey or simply call and ask for Mike, you’ll be glad you did. I normally don’t write reviews, but after just receiving a follow up to see if we had any questions on the vehicle and reviewing my paperwork and seeing how honest they were, I feel like I owe it to them for going so far above and beyond. Car was clean, up front, gassed up, and all paperwork ready when I arrived, in and out in 1 hour, simply incredible start to finish.

Linda Burdick

The best service guy in all of Fla has alway done so good buy me I would give him 100000000 STARS

Jeremy Tew

The techs here are incredible. We took an older non - Cadillac in for service and were treated with just as much respect as anyone else. Top notch, plus they gave coffee and donuts. That's the way to My heart. Seriously great staff here.

Mallory Spencer

Very happy with the service I received from this dealership! My salesman, Paul G, kept me in the loop the entire time while I waited to be approved for financing. There were complications on my end that continued to keep me from my purchase. However, Paul did everything it took to get me into exactly what I wanted, without leaving me feel pushed or forced to continue business with them. I knew the outcome would be worth it and as of 10/30/2018, I'm currently driving around my new Jeep Grand Cherokee and I'm IN LOVE! Paul G at AutoNation Cadillac of Port Richey should be your first and last stop for a new vehicle purchase! -Mallory

Deb Young

The appointment was easy to make, and getting a loaner car was an easy process. The fact that they wanted us to do almost $1,800 worth of work was simply RIDICULOUS. My car has 35,000 miles on it, and when I purchased it a year ago we purchased the maintenance package. They wanted us to add all different kinds of oils and fluids, and wanted to charge us for these, even though we bought the prepaid maintenance plan. Our tire had a nail in it, they wanted us to purchase 3 new tires. The tires do NOT need replacing, we took the tire to a tire store and they patched it with a lifetime guarantee for $25. Like I mentioned ... we have been with Cadillac for just over a year. We have encountered two different dealerships and have dealt with NOTHING but problems when servicing our car. The service is in fact so bad that we will be getting rid of the car and going back to Audi in April.

Mario Mistretta

THIS IS THE BEST PLACE IN FLORIDA TO PURCHASE A CADILLAC. COURTEOUS, FAST AND THE BEST SERVICE EVER. THANK YOU MARTY FOR ALL THAT YOU DID FOR ME AND MY 2013 CADILLAC XTS. THANKS AGAIN MARIO MISTRETTA.

Sandra Bruce

My sales person Chris Pileggi was not pushy. I looked at several cars over a few month span. He was kind and patient and a very good listener. When I spoke, he paused and answered all my questions in a timely and polite manner. He helped me find exactly what I wanted. He also followed up after my purchase and thoroughly went over the car and answered all my questions and made sure I could use all the options available on the car.

richard white

Excellent service team! Alfredo is great tip work with and is on top of the status!

Matt Messana

Excellent, Courteous service from my initial phone call till me leaving the store with my new Cadillac XT5.

christina's yummy bites

Always a nice and pleasant place. Always enjoy my coffee while my car is being serviced

Andrew Kulick

Great service. People are fantastic.

Robert Lowry

Service is a rip off. I paid 800. 00 to repair a wire connection for my ac blower. When i picked it up it was stuck on defrost it didn't do that when i took it there. Beware

Edward Brockbank

Very helpful, friendly, and still business like.

Pamela Salvagno

First time here, very quick and helpful to replace airbag recall. Jeremy was extremely courteous.

Mimosa Pham

WARNING!!!! READ BEFORE GOING!!! Disgusting place with horrible service and a bunch of liars. I don't know where did all the good reviews come from but I'm very sure that they are not authentic. I can say that after my horrible experience here. I came here to purchase the pre-owned Lexus ES 350 I saw on their website. First of all, I made an reservation online. On the day of the appointment, I drove an hour to get there and 5 minutes before I turn into the dealer, they called me and said that the vehicle is not there. So I drove another 1 hour home and the minute I got home, they called back and said the vehicle is actually there. So I made another appointment to see them the next day. After looking at the car I decided to buy it. They explained to me an ''extra insurance'' which will cost me an extra 25 dollar per month on my car payment for three years which will also covers for my gap insurance. There was a 4000$ deposit and I wrote them a check for that. After I got home, I found out that my 4000$ deposit went straight to the ''extra insurance'' which I only agreed to for 25$ per month, not 4000$. So initially, the car costs 16.534$, with tax and everything it comes to be nearly 20,000$. With the ''extra insurance'' and the fact that they didn't put my deposit toward the car but toward the ''mysterious insurance'' costs me an extra 7000$. I came back to talk to the manager and the finance guy. They both have attitude and they failed to explain to me what happened. They just got mad at me and took out my extra 7000$ in anger. it's a warning you guys, I don't want anyone else to be fooled by this. BE CAREFUL GUYS!!!! It's really a smart and quick trick to get more by covering with the ''mysterious insurance''. READ THINGS CAREFULLY, I did but I made a mistake by telling them I have an emergency at work. They use my situation to trick me while I was in a rushed.

ROSA VEGA

Staff at this dealership are awesome specially PAUL GOMEZ he walk me thru all the process so easy , i when there with my 3 kids and was so pleasant to deal with paul i recommend this dealership in a heart beat my suv is beautiful great price and excellent staff beginning to sales to finance thank you so much Paul Gomez

g milens

Great people great service . I will continue to service my car at autunation

Martha Emerson

I am completely satisfied with the service I received today.

Joey Norman

Hi, Autonation Cadillac New Port Richey, i just want say you have a well experienced sales person on bored. Paul Gomez! I came to him with a problem and came back to me with a solution. I highly recommend paul for working very hard to find exactly what i need and in a short timeline. I bought several cars in the pass but with the experience I had with auto nation new port richey will definitely would go back to buy another car. Thanks to him im very happy with my Cadillac ATS.

Rich Cottrell

Jeremy service writer...Jay and Gary in service..Chris in sales ....are the very best at what they do ,great people, great service.... thank you guys. Bob and Rick who take care of my car when it's gets washed..... are awesome, always polite and friendly.... And always take care of my request. Thanks guys for a great job!! Always look forward going to AutoNation Cadillac..... They have a customer for life. Thanks Rich Cottrell.

James Wortham

Had an excellent experience....My salesman Dominick was awesome and delivered my car to me. Excellent price and everyone was very helpful. Would recommend this dealership. The only reason I did not give 5 stars was because when delivered car had tail light burned out and two days later had to get new battery because one in vehicle was old and did not hold charge. Dealership was very helpful and covered the battery. Need to review the 150 point check procedure someone only did 148 . Would definitely purchase again here.

ricky funderburgh

Nicole went above and beyond to help us with our problem and really appreciated it

Lagaysheya Smith

I choose to have my car serviced here due to the quality of care and service I receive. I'm always pleased.

m t

A salesman called me yesterday as I was trying to get information and clarification on a used Lexus they had in their inventory. After I asked a few questions regarding information they had wrong on the description the salesman jokingly admired “you probably know more about them than I do” which is fine. But after telling him of another vehicle of the same model with slightly different options he just asked me “than why are calling about this one?” Aside from the fact that this sales technique is not one that I have ever heard of and cannot be very effective, it is extremely rude, ignorant, and lazy. I hope this dealership better trains their employees in the way of sales and customer service. I wouldn’t have this guy making phone calls or trying to sell anything to anyone. If his performance is any indication of how the rest of the company operates stay away!

general mailbox

WAS VERY PLEASED WITH THE CUSTOMER SERVICE PROVIDED. WAS KEPT INFORMED WITH STATUS OF MY VEHICLE,AND COMPLETED IN A TIMELY MATTER. THANK YOU TEAM AUTONATION!

L. Chuck Donohue

I went into the store on Sat and walked out with a great car at a great price. Best of all I was there for less than 2 hrs. I have to say it was a great experience working with Chris Pileggi, Jeremy McCarthy and Matt Decoste to ensure I got the car of my dreams. Also, appreciated how friendly the whole staff was. As a customer it was appreciated... Highly recommend AutoNation Cadillac of Port Richey. Sincerely, Leo Donohue

Gigi D. Evans

Nicole is always helpful and accessible. Work is always done, perfectly, of course, but timely as well. And the donuts and coffee are always a plus. -ggd-

b k

I took my car in for a warranty issue. Alfredo Crespo was my service advisor and got the car in right away and kept me well informed throughout the process. The entire staff was courteous and helpful.

Kenneth Miller

Brought my Ats V in due to it having issues with the Cue screen. Jeremy in service was awesome! Got my car in as quickly as possible when the screen arrived and it works flawlessly now! 2/26/19 - Brought the car in again for 2 recalls, Jeremy was awesome to work with and got everything taken care of. Car drives much smoother and quieter now!

Patricia Yglesias

I had a wonderful experiance, The staff was great. I would recommend them to all my friends.

Anthony Carroll

Great place to buy a caddilac, salesmen and finance managers are great. Thanks to Mark I have my CT6

Patricia Hagen

Always a pleasure to have our car serviced at AutoNation, everyone is friendly and congenial. Seem to always go above and beyond our expectation.. Thank you for great service.

Kim Roether

I've always taken my CTS to a Cadillac Dealer for service. I depend on their expertise to perform the services required to keep my CTS in safe running condition. I appreciate the 12,000 mile or 12 month guarantee the is offered with my repairs. Alfredo Crespo is very professional and knowledgeable about the services and repairs needed to correct or maintain our CTS. I feel very comfortable with the service we've received in the two years that we've lived in Florida. Kudos to all at AutoNation Cadillac, Port Richey. Keep Smiling, Mike and Kim Roether

Eric Kleinfeld

Excellent staff and service, got me in and out quickly; nice dealership.

bradenton powersports

Corey S. Is a GREAT salesperson. He gets you what you want and at a Great price. Great guy

Sabrina Conlon

I bought and maintain my Toyota Camry at AutoNation Cadillac, and I couldn't be happier with everyone involved. You never have to deal with the typical car dealership issues! The buying process was free from pressure, and every time my car needs anything, Chris makes sure it gets taken care of. I couldn't be happier!

Gary Schmidt

Great people and comfortable lounge.

Chris Savoie

I enjoyed working with the sales team to find the perfect car for me, and I did find that car. In my opinion, some of the extra insurance / auto protection packages they offer are a poor value and should be avoided. That being said, great experience.

Zoe Buckingham

Ran into an issue with our trade in and Chris handle the issue like a true professional! I would recommend this place to anyone! Thank you!

Curt Ridenour

Had a fantastic expirence from the time i stepped foot on the lot. The transaction from start to finish was very smooth and i felt like everyone involved were going out if their way to accommodate my needs. Would definitely recommend and looking forward to the next purchase here.

Jonathan Noller

Excellent to do business with. Use my name and ask for Bruce. He is low pressure and knows Cadillac's!

Dawn Brienzi

Everyone was so great! Definitely going back here to get our next car!

Paul Miller

Excellent customer service, especially Matt from finance!!!!! Told me the truth and that is hard to come by. He is amazing and made me feel very comfortable about my purchase!!!!!

Paul Simcock

Excellent performance as always. Jeremy, my service writer for my visit, was very professional and informative. The dealership was neat and clean which is important to me.

Jorge Tejada

Bruce Pileggi excellent person since he arrived he made me feel very good and he was going to get the van that I wanted and he helped me in everything very happy

Andy Wall

Very helpful staff. Not pushy.

John Montanino

I paid top dollar for a used certified car. Just from the surface when I got the car home it needed tires, a key fob, and it was missing the manual, the tools and the jack. I don't know how it passed inspection when it wasn't even ready for the road. F.I. hit me at 20% which left me with an interest charge more then the car. However if I agreed to by gap insurance the F.I.salesman would lower the rate by 8% which conformed in my head that I was being scammed on the rate. I asked my salesman for help with the cost of the tools, jack, manual and tires. But now I have to have the car checked out totally. I don't think I will ever buy a car from you again or recommend your dealership to anyone.

Robert Radulski

AutoNation Cadillac was clean and very professional. Marty was very on point with the Cadillac I was looking for. He was friendly and very knowledgeable and personable! I enjoyed the experience greatly. Thhey offered me to take the car home for the night, it's truly a blessing when the honesty and trust are there to use and I really liked that. Recommend them anytime for a new or used car! See Marty!

Robert Diveley

This was the best buying experience of my life Mark Schrecongost the salesman made everything great the staff there is the best every part of the process was smooth and quick I will be a repeat customer you have gained a customer for life

Shirley Love

The sales person was very helpful by keeping me informed on what was being done to the car and what further thing that will be needing soon.

Roger Balan

Good Car.Quite satisfied.Salesperson Mark S did a great job.We were very courtesly treated and we are happy with the car and the dealership/

Judy Jones

Good, friendly customer service. Knowledgeable sales staff. In and out in 2 hours.

Gayle Rentschler

Service was completed in a timely Staff members were knowledgeable, polite and absolutely on target. I will certainly use this dealership again.

Chase Lavancher

My salesman Chris, was very heplful and attentive. If he didn’t answer he would always call back and have any questions answered. Thank you Chris for the 2013 Hyundai Sonata ! I love it ! -chase

Robert Rathburn

The H3 is nice and the salesman and finance guy was great. Only issue is when purchased the sticker said came with autonation warranty, during purchase it was up in the air may not be warranted. After purchased I get email saying it is AS IS. So far the front window is leaking and the headlight switch has a short so the lights flicker. They offered for me to bring it back and find another vehicle but Im a truck driver and my home time is rare So im stuck paying to fix a car I just purchased. I guess the bait and switch worked like a charm.

Bob Jaso

Sitting in my car waiting for service watching the service people sitting in their offices when I finally decided to get out and see someone finally coming to me and asking me if I needed help. When I finally met with the service advisor his remark was I was too early. 20 minutes early. This is and has been the worst cadillac dealership I have ever been to. I promise you I will not return here for another car and I will make sure that other people will know this is not a dealership they want to go to.

joseph dudley

The service was very good. An appointment was set and they were ready to service my car when they said they would

Lauren VanderZouwen

Very thankful for the team here, they made sure to do everything they could to get me into a safer more reliable car. Paul G was very helpful and informative made sure I understood everything that was going on, and that i was as comfortable as possible with the car. I couldnt be happier with my purchase. Thank you again so much!

Amanda Hopcraft

My experience with AutoNation Cadillac was nothing short of wonderful, from inquiry to follow up they went above and beyond to make sure that I was attended to. Mike is a fabulous sales associate and I would HIGHLY recommend you reach out to him when you're in the market for your next vehicle, even if you are shopping from out of town. While I did not end up purchasing a vehicle from this dealership (I was on the hunt for a VERY specific vehicle) I would gladly shop with them again. I cannot express how truly stress-free and easy their whole experience was. I felt genuinely cared about throughout the entire process and never felt rushed or pressured by a hard sale. So much so that I at some point in time want to come and purchase a vehicle from Mike, he was just that good at what he does! Thank you for the wonderful experience!

Cathy Shea

I recently survived a tragic auto accident and my vehicle was totaled. My life has been turned upside down. My first day out looking for another vehicle couldn't have turned out any better. Not only did I find the perfect car, but had the pleasure of working with Rashanda Green who is one of the angels put in my path since the accident. Her customer service skills are above and beyond!

Josh Josefowitz

Great people working here! My experience was exceptional from buying the car to having it serviced. Mike in service went the extra mile to make sure my vehicle was serviced on time and detailed and ready to go. I was very impressed. I'd buy another car here.

Timothy Horne

Sales professional Bruce Pileggi and GM Larry Williams were very attentive and accommodating and they secured an excellent deal for me.

Tamico Gilbert

Mike, one of the service representatives, was a really good guy and very helpful. He gave updates, never pressured me to have extra work done and even recommended a good place nearby for me to get lunch while I waited. The waiting lounge was better than some airports I've been in. Very cool. AutoNation Cadillac Port Richey is a great dealership and really embodies the Cadillac brand!!

Sharon Avila

My car was filthy with grease from the mechanics who worked on it. Although I was offered a "detail" when I reported it the following day, I would have liked to have gotten my car back in the same immaculate condition that I left it in. The mechanics should be told to be more careful and the service dept. should actually LOOK at the entire vehicle prior to returning it to the customer. The grease that was left was almost impossible to remove and was on the dash, floorboard, front and back seat and the console. VERY disappointing!