Reviews of Alan Jay Kia (Car Concessionaire)

Paula Smith

Got a good car here

Sheila Price

Great service and free WiFi

james blake

Great as usual

Nichelle Curtis

Great place professional and timely. Everyone is always so nice

Jessica

Service manager is awesome. Employees there are very welcoming and have fast service

Eugenea Bare

I have not personally purchased a vehicle from this dealership, but I do know Rob and Tony, which are two of the best salesmen I have ever met. They will go out of thier way to ensure that you have the vehicle, features and payment you desire. All of that with no pressure or games, they are there to get you want YOU need!

Jerry Kreusch

Terrible, terrible, service. Waited 45 minutes, got no service because someone was backed up, and all others were standing around doing nothing. We finally left, no service, PERIOD !!!

Robert Beebe

Outstanding, friendly service.

Pam pam

We have had our car and truck serviced at Alan Jay Kia, Sebring. Always efficient and happy with the price. Most recently, we purchased a new Kia Sorento from Marty Rhodes. He was not pushy at all and was up front about everything. He was very clear on everything and I would highly recommend anyone to go see Marty if you are even thinking about purchasing a Kia vehicle.

Kellee Lewis

The salespeople are fantastic , service goes out of it's way to make your experience a memorable one, and Ken the GM is a joy to work with! Thank you Alan Jay Kia for a great experience!

kayla meigs

Service department sucks!! Dont get a Kia there are prices of s***!! And the resale value sucks!!

Gigi Gonzalez

Our salesman Sebastine LeBron was absolutely amazing and not once did he push us to purchase. He was understanding of our needs and made sure to get us the best deal possible!! Patrick, Mike and Curtis were extremely helpful in the deal and closing were we needed to be and especially helpful with our special needs son. We are most Definitely coming back to Alan Jay Kia!!!

Jeff Adams

The entire Alan Jay family of franchised dealers is an excellent choice for your new or pre-owned car truck or van

Stella Bounds-hughes

Great service

Johanne Côté

They are polite as always. They answer to my question and fixed me an appointment for next week. Thank you

S Towell

Went with my Brother, he had been to 2 other places and one wanted to give him little to nothing for trade, the other said he needed $4500 down payment, yes this was his first car purchase, but come on, he had good credit! We said let’s try Alan Jay Kia! What an absolutely wonderful experience, they made his dream come true, they asked what he needed and wanted and everyone made it happen! Thank Kimberly, you were an A plus sales person!! The entire staff was great and friendly!!

michael rohrback

Good place

John AJ

Can I give an extra star for Mike? And an extra star, too, for Sebastian? Very pleasant dealership experience! You know that feeling when you have to go to a car dealership and you feel anxious and uncomfortable? Not in this dealership. They treat you with respect, and compassion. They treat and see you not just like a customer, but like family. Very pleasant staff. Free drinks, cookies, and popcorn! Would recommend to anyone! Very well done to all the staff at Alan Jay Kia. Keep up the good work!

Art Lefkowitz

Good guys, but they rarely answer their phones, almost always a recording. They do a good job when its done. Allan hire a few more people.

Donice Redding

Service always excellent. Donice Redding

William Shima

The experience buying my new Kia Optima at Alan Jay was just great. The minute that my wife and i walked into the Kia dealership general manager Mr Todd E.Leonard walked over to us and gave both my wife and i a big welcome he could not do enough for us he went over all the figures to show us which car would be the best car for our money. Both Todd and all of his staff could not do enough to please us they made buying a new car a great pleasure i will always recommend Alan Jay Kia to all of our friends who are looking to buy a new car to sum it all up if you tried the rest go to Alan Jay and deal with the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Doreen Hampson

Curteous staff. Job was done on time.

Sadie Tyson

Best service department for miles!!!

Richard White

Very professional & curtious, quick in quick out!

DORA MARTIN

A JOKE! THEY TRIED TO SCREW MY HUSBAND AND I. WENT TO PORT CHARLOTTE FUSILLO KIA AND GOT A HELL OF A DEAL...

Carolyn Skormin

Great place to buy a car, get a car serviced and a great place to work!

Gary Guymon

Ok. The car I was looking for wasn't in stock

Travis Smith

First, This dealership had a bad review when I went. And they got it removed so let that me another red flag. The sales people here are awesome. It's everyone else you have to watch out for. When I went we haggled over the price until we came to an agreement. When we went to the Finance Dept. the Sales Manager had taken my trade out of the agreement. And added that ammount on top of what we were saposed to pay. Had I not droven almost 2 hours and spent another 2 there I would have walked. Because it was late they scheduled me to come back to have it detailed. Once I got home I looked at the miles the car that was saposed to have 96 miles on it had over 250. When I made almost another 4 hour round trip for the detailing the vaccum was broke and they ran a garden hose over it. Both the glue from the sticker was still in the window, and price paint on the windshield. After 3 weeks of going to the finance company, I get a bill from another bank they had waited so long the original company had killed the contract. I then had to go to the dmv and insurance company and change the lean holder. For the inconvenience of the original deal I got a couple free oil changes. But after my experience with this company I wouldn't trust them anywhere near my vehicle let alone under the hood. I leave you with the old saying "Buyer Beware" for this branch and dealership in general.

George Rabideau

The sales person I spoke with was very helpful and didn't make me feel uneasy.

Wayne Coatney

It was fast an smooth be glad for end the month

Wesley Wurth

Nice no pressure sales staff. We dealt with Martin Rhodes and appreciate his low key but thorough handling of our new Sorento!

Sandy Ford

I bought a brand new Kia Soul in August of 2012. The radio went bad and now they want to charge me at least $1000.00 to fix it because the warranty was only for three years and had ran out , how convenient! How does a $20,000.00 get a radio that only last 3 years. Now what, I still owe 13,000.00 and have another three or so years with this car. I'm not going to have a radio?!!!!!! FN crazy and the dealer was not nice about it. DON'T BUY FROM ALAN JAY KIA IN SEBRING, THEY WILL SCREW YOU. DON'T BUY A KIA SOUL, their radios don't last. Way to much money for what you get. Also we were quoted one monthly payment and when we talked to the finance they could not do it. We were there for hours and I needed a car. There are a lot of cars I could of gotten for way cheaper and I should of but I liked this Kia and just went with it. Now I will never trust them or buy a car from them again.

Nicole Iosue

Place is a joke

Chris Gribenas

No pressure sales. Great service department.

Margaret Privitt

Great deals if you ask for them

Brenda Spinella

Kia service is great, I went in today for a low tire pressure. She came back and said she found a big bolt on the inside Of my tire. Thank God they had a tire in stock, and I was on my way. I wish I would of Known her name. She was an excellent service rep.

Austin Windland

Decent cars at decent prices. Friendly staff.

Peter Jordan

Just got my 2017 KIA Forte 5 LX and very happy. Marty the salesman did a great job showing me all the various options, and Patrick did a good job getting me financing and putting all the paperwork together. I was in and out of there in very little time. Thanks

Castle Builder

I don’t feel the sales people or finance guy were trustworthy. Our experience there was pretty poor. I won’t go back.

lazaro llorens

(Translated by Google) Well the warranty of the cars is good and we must take advantage of it. (Original) Bueno la garantía de los carros es buena y hay que aprovechar.

Karen Beach

They were very nice and friendly. They treated me with respect and kindness.

James Mann

Amazing staff and very knowledgeable of the product

Douglas Folts

Great experience very helpful and friendly, even called to get insurance put on new car

Todd Schulte

Excellant service and awesome cookies !!

angela bean

They work really hard to give their customers the best deal possible without the pushy salesman attitude . Very friendly and accommodating to my elderly parents. Even stayed after closing to teach them about the gadgets on their new car.

Joshy Heart Throb

awesome service people they helped me out and answered all of my questions

Ellis Hoover

Prompt, efficient and thorough

Mary K Hanchey

We could not have been more pleased when we purchased our new Sorento at Alan Jay Kia. The time Ken and Marti spent making sure we got the best option for our needs was appreciated. Thank you Marti for time spent explaining the details about all the features and just plain patience!

Dorisilvette Pérez

Excellence service and Carl is a excellent person and a gentleman

Ralph Leonard

Friendly professional services, very nice customer lounge!

Jaleesa Ricahardson

dropped my car off without an appointment and the courtesy van pick me up and dropped me off when my car was ready. Great Service!

linda heater

I did not buy...just looked

Omar Vidal

I’m only giving you this review because when I was car shopping a while back your employee ran my credit with out my permission and it’s still on my credit report. So to those looking for vehicles do not give them any information of yours at all.

Maxwell Stork

I called this dealership on Thursday, asking about a used car they had. I live about two hours away, and the earliest I could come in was Saturday. I gave them my number and they told me that they would contact me if the car was gone before Saturday. Well, I drove two hours there on Saturday, and after waiting for 20 minutes for them to go get the car from a sister dealership, the sales guy comes back and tells me that the car went to auction. So if you call ahead and make sure they have the car they are advertising, I really wouldn't trust them if they tell you that they do.

Larry Eberlin

Fast and convenient, courteous. Employees very friendly.

Carrie Crews

I will never buy another Kia. Service manager Doug is very rude and tried to charge me for 3 different parts that were all covered under warranty. He is very unprofessional and he has tainted my view of Alan Jay Kia for good and I will not be buying another Lia and will also be getting rid of my 2015 Optima in the near future.

Marisol Gonzalez

Great sales department and customer service.

Hank Lunsford

MySedona was towed in on Friday, 10/t. You did not have the part. It is now 4 days later and still no part. I am paying $30 per day for a replacement vehicle from Enterprise. I need my Sedona repaired, not excuses for not having a part in stock.

Kristin Mink

Purchasing my Niro was a pleasant experience. The service department is filled with crooks though. I went in on Thursday because my low tire pressure alarm went off. They came back to inform me there was a nail in the side wall of my tire and it would need to be replaced. They had a replacement tire in stock but it would be $280 to replace! I had them give me my original tire back. When I got home I looked at the “bad tire.” The nail was actually in the tread and could have been easily removed and patched especially since the tire was practically brand new(only 3500 miles driven since I bought the car in August). I will never do any more business with Alan Jay Kia and I suggest everyone go elsewhere unless you enjoy flushing money down the drain.

Scott England

Alan jay has the best service in the sebring area

Andrew Sardone

Ken and Marty are awesome! Go see them, if they are out of the way they are worth the drive.

Edward Wunder

Been here twice this morning after having to bring my vechile back from buying new tires yesterday. Would give them a 0 if possible

Ronald Ross

Outstanding services as I expected. I have been going to this dealership for the past 6 years and have never been dissatisfied.

Kevin Nelson

Ask for Rob

Gena Wray

Not impressed with the manager. He was rude.

Michael Harkin

Service staff is awesome and friendly! Complimentary refreshments too. I really appreciate everything they have done for me. The ladies at the service entrance are the nicest people. They are both very knowledgeable, too. I highly recommend coming to this location for your KIA services! They have something for every member of the family!

Anna-Marie Mitchell

Will never go back

melissa winslow

Love this place! I went with my mother-in-law "just to look" at a 2nd vehicle for her. She drove away in a Kia Optima Hybrid. Employees were very professional and polite. Best part...they were not pushy. Didn't feel forced in to buying. Can't wait to go back and get me one!!!!

Tami Newborg

Very satisfied with the outcome. I purchased a used Kia Sportage and the price was right.

Jennei Alvarez

Very nice Salesman! Love the car,!)

Mary Merchant

Excellent service we received

Yvette Scholl

Great service and waiting room.

Scott Gray

They mean well people are nice but they cant help everyone

John Barlow

Purchasing our new Kia 2018 Sorento LX from Rob Farabee at Alan Jay Kia was the best car purchasing experience period. Rob and his team provided assistance through all aspects of the buying experience including a complicated registration process. Kudos to the Alan Jay Kia family!

William Nice

SUPER,SUPER run dealership. General manager Michael is great.My sales person was Brad and listened to everything I said and was sure to incorporate into the sale.This was the Kia shop.Very pleased.

Janitza Sanchez

Excellent Staff and Management , Very Well Treated!!!