Reviews of Selbyville Holly Kia (Car Concessionaire)

Sharri Miller

After visiting Pohanka Honda of Salisbury, I felt defeated. They tried to pressure me into a payment I wouldn't be able to afford during the slower months of my employment. Wanted to hit me with an interest rate, higher than a credit card and just seemed very cold. I didn't have much credit and was unsure of a visit to yet another dealer to hit my credit. My aunt and uncle brought me to Holly Kia of Selbyville. Steven Johnson, was my first contact. He really listened to what I needed and my concerns for a payment I could handle in the slower months and got a lower interest rate too. Even if I wasn't able to have gotten something that day, the whole experience from the time we walked onto the lot until later that day when I drove my car home, was one that I won't forget. They saw how nervous I was and went above and beyond to make me smile. They talked to me and treated me like a person, not just another sale. Although, some of that whole day is still a bit of a blur(not because of them), I am extremely grateful for everything they did for me and will definitely be going back.

Ben Leslie

We bought our car here

Fortunato Perez

(Translated by Google) Great attention to customers (Original) Gran atención hacia los clientes

Michele Schutte

Our family is KIA family - we have had 2 older sportages, 2 Souls, an Aurora 2005 which I loved, 2 Optima. Presently own a 2014 Soul and a 2011 Optima Love our cars. The best Salesman Ever is Brandon!!!!

Jabin Bensink Bensink

People very friendly but unable to help. Third time trying to get service on my sons car. Every time having to sched 2 or more weeks out. Very inconvenient lives 3 hours away and not sure when he's coming home. Only choice is to blow off warranty and get it done at Castrol in Millsboro. Casrol is all in when it comes to my other vehicles and they also have a warranty. Makes me question about my purchase from kia. So busy they don't need the business.

Fred Hudson

Don't bother wasting your time shopping around just go see Jim King. Very knowledgeable took the time to answer my questions. Very impressed with Jim. Thanks

Barbara D'Amico

The people were Great and John was helpful

c anderson

Great service

Margaret Yates

Just took my car in for an oil change and wheel balancing. Tim Fowler is always so cheerful and helpful. That is one reason I keep coming back to Holly Kia for service on my Sorrento. On another matter: I called Tim on Monday the 16th for a service appointment. I was on hold so long that that stupid commercial ran 19 times. When someone finally answered the phone I told him how frustrated I was from listening to that commercial. Suggestions: 1 Get a dedicated switch board operator. 2 PLEASE only play that commercial one time then switch to soft music. Your business is an image business, afterall.

Justin Cassell

This is the 3rd car we have purchased from Selbyville Holly Kia! The staff is amazing and very helpful. We have dealt with Bob Kemp as our salesman every time. Bob will work to get your business, and he will do anything he can to make sure you are satisfied! The finance managers are willing to do as much as possible to get you the best deal (payment, interest, etc). I would highly recommend if your in the market for a vehicle, to go talk with Bob and have a look around! Great dealership

Douglas Phillips

Was very happy with the sales. For following up about tags I'm very upset with this dealership. I've left 3 messages about tags with no one ever returning my call. 1st T tag expired , I am on the 2nd T tag but It will expire when I'm on vacation. I guess that doesn't matter because no one would return my call.

Susan Hamilton

Always good service!

paul theiss

Great work done

Harry Skelton

Selbyville Holly Kia was excellent in finding a way for me and my wife to get a new car, despite our poor credit history. The Kia Forte LX is a superb business class sedan and much better than other low end Kia offerings. Tom Hoy was awesome in handling everything and insuring that all was done quickly and to meet our needs.

Johnny McQueen

Overall good experience, I've bought 3 Kias from them, coming away satisfied each time. Good service staff also, although sometimes it can take a while to get through to schedule an appointment (I schedule online now) and the prices can get a bit high.

Marty Lampner

For me buying a car is not one of my favorite ways to spend time, none the less we had a great experience Holly Kia in Selbyville. Our Salesman Bob Kemp did a great job of helping us find the right car, and we worked out a price that was in line with our budget. This is the first car we have bought from them, but from work I already new the shop is equally good to deal with. I hope not to need them for much beyond the scheduled maintenance but its good to know if we do have a problem they will be there for us.

Evelyn White

great service department, clean wait area. Timely service

Chris Uttenreither

Honest dealer that charged me $0 for diagnostics and service when it turned out that replacing parts was not the right call

Tamara Green

Customer service was awesome

Ashley Ferrara

Bought my car on june 13 and still dont have my tags!!!! Called over a dozen times, no one knows anything and cant confirm if the paperwork has been filed. Customer service sucks, no one returns calls.

timdoog42 .

Awesome Dealership. Tim and John Are very Courteous and Professional

Lisa Absher

Great place to buy vehicle they keep you updated on recalls and price for car was awesome

Christina Smith

I had a great experience with selbyville Delaware holly kia. Austin is a really great guy and most of all a awesome sales representative he went over and beyond to help me. I had the best experience From the finance crew all the way to the day I took my car 2015 Kia rio for its first oil change and tire rotation witch was free I may add. They detailed my car so nicely it looked brand new again . I love holly Kia of selbyville thank you for all that you did for me and all that you do keep up the great work !!!

Lisa Webb

I had a very good experience getting my car serviced at Holly Kia . The service crew were very quick, clean and thorough. Thankyou !!!

Monique8,88c5in9y Sywy

Tom was nothing but amazing n did not presure me at all in buying my vehicle. I went in wanting a certain one n wound up with a totally different on that's so much better. He was beyond patient. Talking to him was like talking to a family memeber

Robert Kleebauer

Good people. Great product. From sales to service to finance, they're the best.

Joyce Jainlett

It's never a dull moment at holly kia, Selbyville. ...they take care of everything the car needs, even down to cleaning the car up, I live in Va and I don't mind having to go the distance to have my car serviced, Sincerely, Joyce Hancock

Laurette Frazier

The staff are very courteous and kept me informed of progress on the l servicing of my vehicle. The complementary wash and vac left my car looking great also. Great service!

Matt Jeffies

Was lied to and bullied by their management team from day one. I took my trade-in and went to Sherwood Kia and now am very happy with my new Sorento! Mark and John treated me with respect!

LOIS GUDAC

Always fast and excellent service. Service staff very friendly and professional

Chris Snowden

That's a nice place to get a car if you need One but this to people you need to go to need 1 Brandon and Avery Johnson

Alan Chatfield

Great dealership, they take care of there customers immediately, professional,& with a heart felt smile.Always Happy to do business with them.

Busy Mommy2

The salesman that I talked to seemed to be really annoyed and sarcastic. If your not someone that is worth there time they treat you like so. If you have what they're looking for you will probably be treated with respect.

Gayle Crain

I have had a great experience when I bought my new Kia Soul and I had a great experience when I had my first service. The only thing I could add would be it would be nice if they woul vacuum/clean your car when they service it (I was spoiled by Mini of Annapolis, they always did that)!

Wendy Simmons

Austin did a great job getting me in a Kia after owning Nissan for over 25 years. Good job Austin you earn your gold star from me.

joseph giddins

Cars

Clifford Copp

Good deals realy nice sales people

Lenny Moore

Didn't buy anything and couldn't believe how nice the people were and seemed to genuinely want me to be satisfied with whatever I bought. I informed my salesperson I was not going to buy and he said okay, here is my card and call when you are ready. That's it.

Ernest Miller

EXALENT!

Heather Kelly

Trying to look at cars online, they should have the prices listed...not call for price. Really, if you want my business you won't make me work so hard to find the vehicles I can afford without being hassled making phone calls. Why have a website? I could car less what cars are on the lot if they don't have a price. This is just shady business. The price is different for everyone. That's what it comes down to.

Chris Irwin

My service visits are great. My service man Tim is always helpful .I think it is a great service dept

Jeffery Malatsts

Just went to get parts

Katrina Stinglin

They were effective and was straight up with me that it wouldn't be ready until the next day and gave me a free loaner vehicle and washed and vacuumed mine before they returned it!!

Richard Legeer

I have had my KIA serviced at Selbyville KIA and was impressed with their efficient service. When my wife went to buy a car a few months ago I suggested she try Selbyville KIA - best suggestion I have made in ages. Brandon listened to what my wife said she wanted in a new car and got her exactly what she wanted. I was impressed with the purchase process and Brandon's listening skills. We are both very happy with their service and sales departments.

Tina Veves

I have always appreciated the great service I have received since purchasing my Kia Soul at Selbyville Holly Kia. Everyone in the Service Department is courteous and helpful. I was in recently for the 30,000 mile service before leaving on a 9 hour drive to New England. I was given a loaner for the 4 hours needed for the service. My car was ready prior to the designated time and I felt confident that all was done properly before my trip. (and it was!)

Jim Gerleve

Great service, great people! The dealer to go to if interested in a KIA!

Devon Williams

Great customer service. Brandon was awesome to do business with he kept you laughing and smiling even though they were really busy when we were there. Super pleased with our Chevrolet Tahoe! I drove by the day it was on the lot, went in the following day and did the deal! Would definitely do business with them again!

Nicholas Damico

Great job

Lyeamita Hallett-Copes

Very friendly staff in the service department. John always takes very good care of me and my husband.

Jeff Walters

Sales person was not very friendly, I think we were profiled went we pulled up. Was looking at used and told him where I wanted to be with a monthly payment, told me I couldn't do it with out perfect credit. Went elsewhere and bought a new auto with my perfect credit and the monthly payment I wanted.

Susie Harrison

Great people and a great salesman!

Adam Bandiere

Sucks

Mark Taylor -MDA-

I like the way that I am reminded via email about upcoming service appointments. We had no driven the Kia as often in the last six months as we had in the previous two years , so we did not need the service as regularly ( driving 250 miles per month vs. 250 miles per week). The service dept emailed me about regular service which I did not need because of reduced driving. however it was great there was an occasional "heads up". When it was finally time for service, it was easy to schedule (Saturday) at a time that was good for me. I even got reminders that I was scheduled for service on that date. Love it!!

Kristine Mood

I loved the customer service. I felt like family. They were concered with my problems i had.

Heather France-Kelly

My mom has bought 3 cars from Bob and has loved every one! Bob is patient, kind, and hysterical! He makes buying a car a breeze! The rest of the staff is efficient and friendly. I highly recommend it!

Shirley Brooks

Very friendly and helpful! Great Dealership!

Charlie Getz

Tried to make an appointment for service but got a message to leave a voicemail which said leave your name and number and we'll get right back to you. I called twice and got voicemail twice. 2 1/2 hours and no return call. We purchased this car from Holly Kia and they say that they pride themselves in their service but now I have to drive 30 miles to Salisbury to Sherwood Kia to get my work done.

Fern Campbell

A lot quicker than expected. And a free 5th oil change.

Amanda Martz

They have always taking great care of my car. They are always very helpful and make the process very easy.

Annie Hall

Great one on one customer service! Personable staff, building confidence; my second new car here in for 1st service today. Time will tell... Thanks Brandon and Bob!

Danielle Barkley

Great service, great atmosphere, great customer service

Carrol White

Great!!

Scott Turner

Expensive warranty... yikes!

Trudi Grosch

We couldn't have asked for a better experience! Bob Kemp is the best! I will recommend Bob to all of my friends and family! Keep up the good work Holly Kia!

Lynda Oakes

I recently helped my mother obtain a new Kia Forte. The salesman was soooo caring and willing to do what ever he could to provide her with just what she needed at a price she could afford. He made the experience painless and much easier for me. Mom loves the car and feels she made the right choice with Holly Kia. Thanks again Tom!!!!

C

I got a 2019 Kia soul in Nov 2018 it has a miss when I start it. It is May 2019 and they told me I have to pay 109.00 a hour for Diagnosing the problem. Isn't it under warranty. Why did I buy a new car? Never again

Brian Walp

The worst customer service I have ever had to deal with. Nobody ever returns calls. The "Web Owe" work has never been completed. When we took the vehicle (which only has 39,000 miles on it) in for the promised work, the service rep "can't remember her name" was extremely rude. We were to have new rotors placed on our used car..part of our original deal and several other things done. She said "how do you know you need new rotors?" We stated they turned the rotors the day we purchased the vehicle but there was still a vibration when the brakes were pressed...so they promised new rotors. She said "rotors are expensive, we have to look at them before just replacing them!" So...needless to say, the rotors were again just turned...which make them even thinner. None of the other promised work was completed that day. Still fighting them...being treated rudely by everyone we talk to there. Next step is to go into our credit union who financed the vehicle to see if they can cancel the entire thing. I will NEVER buy anything from Holly Kia again. BEWARE

Denise Griffith

I had the feeling i was in the twilight zone shopping here. I purchased a car drove it 2 weeks before the salesman called to tell me that the bank decided not to finance me. They already had my truck and actually told me I would have to pay to get my trade in back. Eventually they found a bank and I had to drive there AGAIN to sign papers. I gave them a post dated check to hold until Friday to save me another trip.......they cashed it the same day causing my bank account to over draw. Instead of taking care of their mistake they told me the check was not post dated and they never had that conversation with me. I went to my bank got a copy of the check drove it to the lot and showed it to them their response?? So it's post dated what do you want? My bumper is now falling off the car where they had it glued on and they refuse to tell me the truth about it being in an accident DO NOT PURCHASE A CAR FROM HERE!!!! It will become your worse nightmare

Debbie Hawkins

Always a pleasure doing business with them, we have bought our last several cars from them because of the quality of the cars, and their willingness to work with us, not to mention their great warranties. Just had our car serviced with them, and they were quick and efficient.

Monica Cohen

Staff is very friendly. Service is quick and efficient.

George Stevens

Went very well.

robert tanner

Unbelievably gratifying. From entry to "drive away".

Jennifer Alden

Working with Holly Kia has been the smoothest experience that I have had when buying a car. My salesman Rodney was knowledgable and I didn't feel like he was trying to push me into something that I could not afford. He listened to my wants and delivered a car I can't wait to drive. I have mobility issues and the sales staff is very accommodating. I will definitely be a repeat customer with these guys

Hansel Fuller

Appointment always available, service is timely, efficient and courteous. Still extremely pleased with my car and the service provided by Selbyville Holly Kia.

Robert Stinebiser

Very friendly staff and repair was done quickly and correct. They explained everything in great detail.

Justin Lennon

Awesome place. Great people. Super helpful. They did everything they could to get us into the vehicle we wanted. Thank u Holly Kia!!!! Ask for Brandon!!!!

dadpropp .

I have been very happy with Holly Kia's service for the two years since I bought my Sorrento. The service reps are always friendly and cooperative. They always explain exactly what was done to my vehicle. And, they always thank me for choosing their service department. My experience yesterday was consistent with all my previous experiences.

Krystal Galawish

My fiance and I were at the Selbyville Holly Kia yesterday and thanks to John Ennis an amazing car dealer, we left with an amazing car for a great deal. He was very dedicated to helping my fiance and I. He was very kind and easy going. He was the best, he didn't try and rust us into getting anything he let us take our time and ask him all the questions we could think of (being as it was my first car ever). He was great and we were more then satisfied when we left there yesterday evening. If your going to get a new car I recommend going to Selbyville Holly Kia and asking for John Ennis.

Cheryl Mezzaroba

I just purchased a Sorento at Holly Kia. Salesman (Rod Bara) was excellent to work with. He suggested I test drive various vehicles to make sure I picked the car I felt most comfortable driving. He and Manager were great to work with.....

Elwood Wharton

Wonderful service. Great salesman.

Deborah Burke

Service employees very professional yet friendly. Also, timely service.

Joseph Bonowitz

Great Service

Christina Cimino

Unprofessional! Brought a car from Holly Kia. Had valid car insurance from VA. Insurance company sent the declaration to dealership. Dealership sent me home with dealer tags not temps. American Finance calls me to schedule GPS install. Which verify that loan is approved! Dealership starts calling me about 4 days after I left lot asking for car back. They now wanted me to switch my insurance for Delaware Insurance. I informed them because my bank account is frozen I could not start a new insurance plan when my current insurance is valid and because I can't access the funds on my debit card. 3am a week and a day after buying car repo man shows up and takes the car. I have paperwork to authorize my use of car and dealer tags. There was no grounds for repo. Ask American Fiance for another dealer they deal with and they said they canceled my financing as a service to the dealer. They refuse to give me another dealer to go with. I will now loose my job due to loss of car! They also would not let me test drive very dirty car. They also sold me a car with issues.

Judy Murphy

Great service!

John Davis

Solid, dependable service

Abby Green

Great, fast and easy services and lovely people to talk to

Amanda Biggs

I had an unfortunate accident & totaled our car. The insurance had a cut off date for rental & we didn’t know what we were going to do! Our credit isn’t all that great so we thought we were going to have to go to a buy here pay here. A close friend recommended Brandon. We were a little worried because we got turned down by quite a few dealerships! So, we called him. We told him what we needed and the problems we had with work & actually getting there. He did everything he could to get the process started before we got there! It was the smoothest car buying experience my husband & I ever had! We were in & out with a brand new car! I highly recommend this dealership! Everyone there was so nice! We are extremely happy! The only thing we wish we did differently was go there first!

Vinnie DiPoalo

Greg Phillips was very helpful. In dealing with my son, he had a great deal of patience. And he did make the deal go through.

pat renaud

excellent service. saved me over $230

Gail Bridge

My service experience was wonderful. I was told everything that was being done before it was done and in a timely manner. I was very happy with whole process. Thanks for the great service.

terry komlo

Great service after the sale.

Debbie Pfaffenhauser

Test drive Sorrento. Sales person Brandon was great.

Brandon Mitchell

I have went to holly Kia today and as a first time buyer my salesman Dean Haase was excellent I really appreciated how he made it happen for me I will be coming back to him for anything that I need and I will be sending people to him that is looking for a car. Dean is a wonderful and awesome salesman! Thank you very much Dean Haase!

Kayla Short

Called and the lady on the phone was very rude and was little to no help. If you don't speak within 2 seconds she will scream WHAT and hang up on you. Good luck no one there seems to care about your wants or needs! The people are too rude for me to deal with…

Blas García

Very friendly people lots of car

Felicia M

Tim and Teresa both truly understand what it means to give exceptional customer service I was given a very fair estimate and my car was repaired in a timely manner I highly recommend Holly Kia Selbyville

G-Man Mace

Had a great experience purchasing our Soul. Brandon was helpful, knowledgeable and enthusiastic. I also appreciate how the dealer staff has kept in touch to ensure our satisfaction with our purchase. We really like the vehicle.

Debra Daitchman

My husband and I were vacationing in Delaware with our family when our Honda Odyssey's check engine light went on right in front of the dealership. To be safe we pulled in, and we could not have received better treatment. We were travelling with young kids, so while the mechanics worked so hard to diagnose what was ailing our car, Tim made sure we were comfortable with snacks and water for us and our children. The break room had a nice little area with books and crayons for kids. We were treated so well and we are so grateful for the staff at this dealership. Based on the experience we had, I would highly recommend them.

Chris Delgado

Great sales men, could be a little more less cluttered but not bad.

Joy Walter

They do everything they can to get you in a car

Kelsey Jansen

At one point I would've suggested purchasing from Selbyville Holly Kia, now I would like to say to anyone thinking of doing business with them, just don't. Don't do it. Selbyville Holly Kia fails to uphold promises they make to their customers that they claim they "care so much about". Don't make a promise you can't keep, certainly don't advertise a promise to a customer you can't keep. This just screams bad business. They want your business and once they've gotten it customer service and respect are out the window.

Charlie Cathell

The car we had, was a good car. But, if you don't have a quality service department. Well, things can go south quick.

Dimend lps

Good

Thomas Allen

Teresa was awesome. But...make certain you deal witn anyone but Roman in finance.

Janet Strickland

Brandon is a phenomenal Kia salesperson. He is courteous, has extraordinary knowledge of his Kia vehicles. He processed/expedited every aspect of our purchase with ease which created a super buying experience for us. Kudos to Brandon!!

Isha Redding

So far I have had to have my vehicle serviced twice, each time the service has been great. No problems. Even washed and vacuum it.

Ms. Honey

Friendly people, fast service, and they stay busy! When you see a constant flow of traffic, you know they are doing something right. I enjoy the "Free tires for life" offer. It gives me confidence due to the fact that a flat tire, or hole in your tire can occur at any given moment. Go head Holly Kia!!!!

Jon Springfield

They mark the price up on their cars calling it fair market value increase

Brandi Smith

I have purchased three vehicles from Brandon and have loved each of them! I have had all my service done with them and everybody is so wonderful to talk to.

Sabrina Wein

Always very friendly and fast

bill OCMD

Service guy Timmy takes great care of Mom and her car.

Tammera Ward

This has been the worst car buying experience I've had and I've personally bought at least 5 new vehicles in my life time. I don't know what is wrong with this dealership but I've never experienced this level of poor customer service. I almost had to beg them to sell me the vehicle I was looking for and I should have walked away after spending several hours there on the FIRST DAY! Yes, I was stupid and went back the second day because I understand what it is like to work for commissions. On the FIRST DAY, the salesman was determined to put me into a large SUV, which I clearly stated I did not want or need. I'm a single, "older" woman with NO children....I don't need/want a large SUV. I really think the salesman and manager were hoping to bully me into buying that vehicle. Obviously, they are not use to dealing with strong willed women. I told them at least 3-4 times that I don't want that vehicle.....so, they let me walk away without even trying to find out out what Kia I was interested in. Sorry, but how stupid was that ? Went home and searched the internet again and discovered that their "sister" Kia dealership had the exact vehicle that I wanted. A smaller SUV and the color I was looking for. So, I was stupid (I thought it was being considerate) enough to go back the second day. I was given the total "run around", kept waiting HOURS for the car that I requested to be driven about 40 miles from the other dealership in Felton. They continued to tell me one fake story after the other to keep me from going to another dealership. The staff told me nothing about the car, slapped a temp tag on it, handed me the keys and walked away. I bought the car and now it has taken me 10 weeks to get my tags and registration!!! Also my bank called and want to know why the dealership has not sent them the appropriate paper work for the loan. WHAT ELSE CAN THIS DEALERSHIP SCREW UP??? Oh, I know what else. I found a window sticker in my new vehicle saying that it came with a DELUXE PINSTRIPE for $399....guess what?, no pinstripe on the car. I called my salesperson....are you ready for this? He told me that I got such a discount on my vehicle that they couldn't afford the stripe. BS, I have no doubt that I was taken to the cleaners by this dealership. I won't even get into the laughable pricing structure that they have on their window stickers and the lame excused they give when asked about the huge mark ups. THANK GOODNESS, for the dealership in Felton. With one phone call, the General Sale Mgr at that location has resolved the issues created by Selbyville Kia. It is hard to believe that these dealerships are owned by the same managing group. She (Gen Sales Mgr)continues to follow up with me and is getting the pinstripe installed. My experience with Felton Holly Kia has been fabulous. My experience with Selbyville Kia was HORRIBLE ! I'm telling everyone that will listen to me about my experience at Selbyville....don't even drive through the car lot.

Kassahun Kassa

I wish there was 0 star, Straight up trying to hustle people not to help , worst experience I ever had

Jim Petruzella

Bought a 2016 Sorento from Bob Kemp. What a easy and great experience. This is our third Kia from Holly won't go anywhere else.. Josh Miller is also a great salesman. They all are friendly and will help get you in a Kia anyway they can!!

Murica Dan

This place is literally one big scam, they ran my mom's credit more the 30times even though capital one already approved her. The salesman Brandon informed her after being approved by their crazy lender that " a CD player would cost to much to add" and then scamed her into a $3000 package for tires in which they will "plug" if possible if not she will have to purchase a new tire.....no spare in the back but that's what 20k gets you now adays. These guys are a joke like their commercials and if I could give them no stars I would. Your better off going to craigslist.

veronica pressley

They suck had a 2017 Kia forte all I can say is I'll never buy a car from there again

Joshua Leight

There Commercial does exactly what they want it to do , drag you into there dealership so they can smile to your face and talk about you behind your back , there customer service sucks , they give you a "why are you here" feeling , i would never Recommend this dealership , Also they have you believe they will do your taxes, they couldn't do taxes if they used turbo tax themselves, they claimed i was getting around 300$ back in my taxes when i received over 1500$, these people don't know there Bum from there Elbow . Don't waste your time , you've been warned

Kerry Waugh

Sales staff is polite and professional. A good experience in buying a new car.

Dennis Simpson

Was very busy but deal was completed

Office 1

I am an employee of a KIA dealership in York, PA my husband and I were traveling in the area of your dealership on Saturday August 24, 2019. We are building a home nearby and during our travels we had a low tire pressure light come on in our KIA Sorento. We stopped at the closest repair shop we could find and we were told it would be a 2 or 3 hour wait due to previously scheduled appointments. We did not have that kind of time as we had to meet with the builder of our home and following that we had a 4 to 5 hour drive home depending on traffic. I decided to look for a KIA dealer on my cell phone hoping it would have Saturday service hours and that they could look at our vehicle. I found your dealership and called I was so happy you had Saturday hours; the dealership I work for does not. I spoke with Tim your service manager who could not have been nicer he told us to come in that service was open until 5 pm. We were only about 10 miles away so we got to the dealership and talked with Tim he said they would look at it and we could wait in the customer lounge. My husband and I had been traveling since 6 :00 that morning we were tired of sitting so we got up to walk around. We saw that our car was already being looked at probably within 5 to 10 minutes of arriving. Your technician who was equally as nice talked with my husband and me he told us along with Tim that we had a puncture with a slow leak. He plugged the tire and sent us on our way. We were so impressed and happy with the way we were treated and the professionalism your service staff showed that I wanted to write this wonderful review. My husband and I will be retiring to your area in the next 3 to 4 years we will definitely come to your dealership for our service and sales needs. Please let Tim know we appreciate his help he is an asset to your company. Thank you, Becky Iadevaia

Keith Laird

John ennis was very helpful kind personable. We were on a tight time frame which was relayed the night before and it seemed to us that it really didn't matter to Holly Kia. Also you guys tried to put us in something we did not want very disappointing. It took me being a little loud and threatening to walk out the door for your sales manager to come to us. You are in the business of selling cars and you should be willing to move a little quicker on getting deals done. On a positive note we love our Chevy Malibu it's a great car

Melissa Colson

Awesome salesmen

Thomas Grabowski

Suck place

Renee Jarvis

Their service department is impeccable. Kind friendly very explanatory!

Shery griffith

I love Holly Kia I have been buying the last 5 cars from them. My favotite salesman is Brandon Elliott the last 4 vehicles I bought were from him, I just drove about 180 miles to buy my new 2020 kia soul! Thank you Brandon!

Cindy W

Excellent staff who really work with you! Five stars to GM Ashley and her team!

christiana McBride

Sales guys are excellent

Nicorici Victor

Road Vara is the best he was a really helpfull good experience! thanks

Jude DeLucco

My service experience was good. there had been a power failure earlier in the day and they called to let me know so I wouldn't come if they weren't able to service the car. They called back when the power came back on and I was able to make the appointment.

Linda Greenstreet

Definitely buy a car from Joshua Miller he was awesome! He helped my husband get in and out and got us in and out as quickly as possible. He was very personable and had a very positive attitude! He was just amazing to work with! I have dealt with a lot of dealerships and this one was number one!

rita veach

i am so happy that i picked selbtville holly kia to buy my rio5. the service is exceptional. i have bought at least eight cars new in my lifetime they included chevy, ford, dodge, murcery and chrysler but kia has the best service of all. i would urge you to look at selbyville holly kia if you are in the market to buy a car.

Sherry Fowler

Great experience with selbyville holly Kia with my oil changes, they have The best people .very nice and polite thanks Holly Kia

Brad McPherson

Brandon is the man!!

Alice Wharton

The salesman was awesome. He work with me and got me my 2017 Kia Optima. Thanks Brandon.

Amanda Vreeland

Was a great experience with Teresa Benton in getting a new vehicle

Jahnae Wallace

These people are just as unprofessional as that silly, cartoon-like, mindless buffonery they call commercials, that they put on television. Shuckin' and Jivin'....and that's exactly what they do once you purchase a vehicle from them. CLOWNS!!!! and if you let them, they will try to treat you like one too. I DO NOT recommend that ANYONE purchase a vehicle or anything else from this place. You will regret it!!!

Tim Burns

Great sales and service. Bob Kemp is the most professional and caring salesman I have ever dealt with. I have bought 4 cars from him and will continue to do business with him and Holly Kia.

Charlie O'Brien

Great Service

Bud Hamilton

Very professional

Gary Connellis

my wife and I stopped in there 2 weeks ago with our 2 cars. We were thinking about trading in our cars. Since we don't trust the banks,we don't think we had a chance,but The KIS STAFF OF SELBYVILLE DE,WORK THE EXTRA MILE! WITHIN 2 HOURS WE LEFT OUR OLD CARS AND DROVE HOME WITH OUR 2 New 2016 KIAS. THANK YOU RODNEY!

Deanna Marvel

Love them

Sherry l Briddell

Easy to get appointment. Fast service

alfreda sample

I had the best car buying experience at Selbyville holly Kia. Would definitely recommend this company. Brandon is very compassionate and made it happen.

Priscilla King Winn

Love my Kia Sedona

kcuhc refahcs

Bought 4 cars there so far. Friendly staff. Great service.

Linda Harrell

Friendly and family oriented

james felton

Very professional and will to help people with not so great credit. I'm glad I went there and they help us get into a 2015 kia

Richard Ryan

Very kind and courteous, enjoyed my experience with Austin Maddox ,was very surprised with my experience, my first brand new vehicle. Thanks for everything. Richard and Rebecca Ryan