Reviews of Price Acura (Car Concessionaire)

Mike Nitsch

Great service and friendly staff. Looking forward and going back to buy my next car. Thanks to Rafael Gomez

Tom Kadunce

Jason Blendowski was great to work with. He made the process fast, easy and pleasant.

Allen Riley

Great purchasing experiencing with Michael Wilczynski!

Union Proud

Amazing service. I bought my car last April. Even almost a year after I purchased the management team has gone out of their way to insure my satisfaction. They are about an hour and 15 minutes from where I live, but after the service I’ve experienced in this last week, I would definitely travel here again for my next vehicle purchase! I can’t thank the people at Price enough for going above and beyond!

Spence Carolyn

We had our black Acura detail on Friday 3/22/9 and the guy who detailed it done a Awesome job we will be taken our other two tucks to them that are not Acuras happy happy with my car

Lamont Faison

Poor consumer services five salespeople walked pass me and my girlfriend until we called the Honda store that's when we finally talked to salesperson after walking around in the heat for 15 minutes

Bruce Conrad

We were very pleased that we chose Price Honda to purchase our new Honda CR-V. After many days of shopping on line, we were convinced that the Honda CR-V was at the top of our list for our next vehicle. Our salesperson was very professional and showed much concern for our needs as a customer. We never felt pressured to purchase a vehicle. Our positive experience at Price Honda, has been shared with many family members and friends. Very Blessed, Bruce & Carol Conrad

david skura

I recently leased an Acura from Price Acura and it was absolutely the best car buying experience I've had. The whole process was comfortable and non-intimidating. If more people were like my salesperson Anthony ,and Ricky in finance, there would be no negativity surrounding the car buying process. I love the car but the people at Price were the best part of the experience.

david burkhead

Josh Nairn helped us with our used car purchase at Price Honda/Acura and it was a great experience. Josh was very patient as we wanted to compare several cars on the lot. He was available for questions but he also allowed us alone time for private discussion. There was no pressure from Josh or from anyone at Price Honda/Acura. I'm a researcher/haggler by nature. However, the pricing for our car and for our trade as very fair. So fair that haggling was not necessary. And there were absolutely no surprise fees. I would definitely recommend doing business with Price Honda/Acura and Josh Nairm.

Michael Brown

The sales process was easy. Brian Talley was professional and honest!

Carol Tacchi

I hate car shopping! I hold onto my cars for years just so I don’t have to go through the excruciating process When the insurance company told me my car was a total loss after an accident I was involved in I broke out into a cold sweat in anticipation of the car shopping process. Price Acura was the first dealership my wife and I stopped at to begin the journey. We were welcomed by sales associate Rafael Gomez He immediately made us feel comfortable about wandering around looking at what was in our price range, running to get the keys and suggesting we test drive a few cars we were interested in to see. He was respectful of our decision to look at other dealerships. I think he knew we would be back. We went down the street and looked at a few other cars but we both knew something was “different”. The sales person was not listening to what we wanted. Of course we went back to Price Acura and our new friend Rafael. We wandered again and Rafael was so helpful. He refused to tell us what he would recommend. He told us the best car is the one we feel is right for us. We ended up with the perfect car for us and a different perspective about car shopping. Thanks Price Acura.and a special thank you to Rafael.

Michelle Brown-Dawson

This is the 4th car that I have purchased from Price. Each sales associate has been phenominal and this last experience didn't disappoint. Jason sold us our 2016 MDX and was very thorough in explaining and demonstrating all the features. What could have been very overwhelming, it took time to make sure I understood how each function and the benefits of the safety features and offered to provide support even after the sale was complete. I highly recommend Price and specifically Jason.

Ron Morella

In and out in record time. Battery replacement priced as advertised.

Israel Colon

I would highly recommend Price Acura. My service department experience far exceeded my expectations. Colleen Consalo provided the best customer service I have experienced in all the years of having my vehicles serviced at any dealer. I moved from Virginia where my vehicles were maintained by the local Acura dealer and the service was outstanding. This experience was superior. Having to drive from Harbeson, I will will make the hour drive for future maintenance needs

Jenn M.

I love the Price Honda/Acura dealership!! Not only are the prices reasonable, the staff are outstanding. Every employee there was smiling and super friendly, even on this miserable, rainy day! They all even congratulated me on my purchase and shook my hand. This was the easiest and best experience I've ever had buying a vehicle. Thank you so much, Robin Watts, for making my car buying experience go so smooth and easy! I will most definitely recommend you and your dealership to anyone I know!

Eric Hardy

Professional salesman courteous staff. All in all it was a great and painless experience!

Steven B. Ruffin

My experience ate Price Acura recently was wonderful. I've never been one to think too highly of car dealerships or the like. Anthony Johnson, the salesman who waited on me changed my opinion about that life long feeling. He was accommodating and pleasant. And the price I paired was Right On!

Dave Siltzer

They always take great care of me as a customer, and my car! Always going beyond what is needed.

Buddy Jones

I just have to say that our transaction with Roger was one of the best we have ever had in buying a new vehicle. Throughout the whole process he kept us very informed and he always made sure we understood all the figures. I was also impressed with Roger because he stopped in at work on his day off to make sure all the paperwork was complete and accurate so the deal could be done in a timely fashion. Thank you Roger & Price Acura as I will be back for my next vehicle.

Vidmar Carrillo

I had Mike Wilczynski and had a great experience. He answered all my questions and I never felt pressured to buy something and was able to make sure it was the car I really wanted!

Anthony Johnson

I had an outstanding experience with buying my new TLX Apec from Price Acura! I am an employee here at Price and had a great experience with everyone. Ricky Havelow was very professional and made the entire experience quick and easy. This is important since I have to get back to work! :-)

Angelec De La Cruz

Walked in and Mike Wilczynski was GREAT help right off the back! Awesome customer service, great communication and an overall great person to work with! Thank you PRICE ACURA , love my jeep wrangler!

R R

My service experience at Price Acura was excellent! I had the A14 (Timing Belt...) service performed on a 2012 TL. The price was competitive (I shopped around (MD, NJ, DE)). There are no issues with my car (I drove the car over 2500 miles before posting this review, just in case something went wrong). The staff is VERY friendly! They treated me as if I purchased my car at their dealership (loner car, free snacks, car wash...). They even said that they would have picked up the car (for service), if I lived closer (1hr, 40min drive). Also, no sales tax in DE. Well worth the trip to DE.

Keshun Harris

Awesome car dealerships and Rafel Gomez was a great salesman

Aaron Green

We would like to thank Roland and the Price Honda team for making our purchase of a RAV4 Toyota and enjoyable experience....Roland was very patient and accomodating in allowing us to consider a variety of options...

Gregory Bonath

From Gregory Bonath. Usually buying a car is hard, stressfull, unenjoyable....Until you buy a car or in my case 2 from price acura and Roger Hinkle. Extremely professional, caring, honest, and cares more about people being happy with their purchase then the $$$. We met Roger when my wife wanted to trade in her MDX on new one, he placed her in a perfect car gave her a great deal and explained every step of the process, threw in a free hat and set her up with everything. A week later I was looking for myself, I had placed a deposit on a camry but during the process just didnt feel the same amount of comfort. I called Roger who happily held a avalon for me that got turned in. Saved it for me for a test drive and just based off of the experience of the last week i bought the toyota from the acura dealer. I got the same good deal as my wife and thats how we bought two cars in a week. Mike is also amazing if for any reason Roger is not there, Has is Jamie and literally the whole staff. I can say 1st time in my life its now enjoyable to buy all my future cars.

Patrick D

Great dealership with friendly salespeople

Kourtney Williams

Justin at Price Acura is awesome! His customer service is great. He went above and beyond to make sure I got the car I wanted.

Rose

Had a wonderful experience at Price Honda. I really enjoyed working with Justin Silva and the customer excellence that was shown.

Mary Wood

Kudos to Brian Tapley for an awesome sale. Sorry we missed out on the green one but mom is happy

Erik O

I came in on Sunday 8/7/16 & This is the worst dealership I have EVER been too !! I was working with a sales rep by the name of Josh. To start everything off I drove over 40 miles to the dealership just so josh can call me 5 minutes before I got there to tell me that the car wasn't there. I agreed to wait the hour or 2 that he had stated for the vehicle to become available. Car took over 3 hours to get there ! On top of all of this happening, when it came time to appraise my car HONDA SALES MANAGER let me know that he cannot appraise my car correctly because Used car manager was not there. All this after waiting 4 hours, but it gets better. He decides to appraise the car & goes back & puts it in the system but then comes back & tell me that he cannot put a number & it is not worth anything because of an open airbag recall !!! I traded in my Honda with an Airbag recall last year at the same dealership. This place is a joke & a disgrace to the Honda/Acura name. I will NEVER come here ever again !! This place is a joke !

Kwabena Sarfo

Jason Blendowski went above and beyond to help me purchase the vehicle I wanted. Very good customer service.

Susan Dee

Colleen Consalo in the service department at Price Accura is outstanding. She is very knowledgeable and takes her time explaining to customers what is happening. I take my car to her every time I need work done.

Glenn Brown

vehicles. Working with Roland DeVries was the best car buying experience my family has ever had. We bought 2 vehicles at the same time. We went to Price Honda to buy my daughter an Accord. We also purchased a Pilot for My wife. I like their hassle free no commission sales system. Thank you to Jimmybin the Finance Department too.

Judith Hobbs

Not for me...

Royce Rokos

The service from David Root in maintenance was great. Kelly Kiefer, Roger and my sales person Anthony Johnson made the deal happen. Very pleased would recommend them to anyone.

alice darcangelo-notch

Wonderful experience in buying a vehicle. Our Salesman Rafael Gomez was professional and courteous and knowledgeable about the vehicle we purchased. He went over and above in helping us with all required paperwork etc. Highly recommend this salesman. The Manager was also helpful. The Financing process was quick and easy and we were pleased with our interest rate and terms. A very professional group of folks to deal with when purchasing a used vehicle.

Tina Wills

Everytime I call parts to get information for my car I talk to Sam Fletcher, she is awesome!

Michael Pytel

It would take an entire essay to full explain how TERRIBLE this place is. It’s a shame I have to award 1 star by default, becouse they deserve none. I’ll do my best to summarize the key points, Called and made an appointment to come and see a vehicle. Made an APPOINTMENT for the specific car becouse it was about an hour drive, I arrive and the vehicle was not there. Had to drive back to see the vehicle at another time. I liked the car though, so I decided to purchase it. The sun visor was broken and I was told I could get a new one, with the purchase of the vehicle, delivered to my house so I wouldn’t have to make yet another 2Hr drive. Then the next day I was told I had to come back so they could assess what part I needed? There’s no parts to a sun visor, and I was so mad they wanted me to drive down for a sun visor after telling me they could deliver it, I didn’t have the time to go back. Then I get a text about a week later saying that my sun visor is ready for pickup from a different department? (How is my sun visor ready for pickup if the salesman tried to get me to drive back down!) So I contacted parts and told the lady I was told it would be shipped to me, and got that issue solved. This seemed like a shady and rude way to inconvenience me to drive down unessisarily, and they were very aware I am an hours drive away. Also, while waiting for them to ‘detail’ the car after purchasing, they gave it to me and there was trash inside that was there when I test drove. I politely mentioned that whoever cleaned the inside didn’t do a great job, so that they can adjust for future cleanings. Now a piece of trash being left isn’t that big of a deal, but what is a big deal, was them LYING to me and saying it fell in after he cleaned it. Instead of just saying ok, acknowledging they left some trash and learning from that, they decided to lie to me, and that is a big issue, becouse that means this place will say whatever lies about anything to attempt to cover their mistakes. I feel as though I have been lied to almost ever time I talk to these people. I was told I would get a license plate and title in the mail soon. As they have to do the regular DMV paperwork stuff, so I got T-Tags and drive home after paying for the car In full. Now, let’s fast forward two MONTHS to now. No contact from the dealership at all, Then I realized my T-Tags are about to expire. I called Wednesday, explained the situation to the salesperson and he said he would get back to me as he didn’t seem to have a clear answer as to why I don’t have this stuff after two months. Three days pass to today and he has not gotten back to me, my T-Tags expire in less then a week, and they seem to not care about me at all. I did everything I could, I have always been polite about all the mistakes, they are completely doing wrong to me. I would highly suggest to anyone reading this, go buy a vehicle somewhere that is more competent, and will not lie to you and avoid you, and neglect to do legal and important paperwork for months.

J

Bought my last 3 cars from Price. Very happy with their no pressure sales and knowledge of their service programs. All of the Acura staff have been great to work with, they are friendly and helpful. The services provided have always been very good. HOWEVER- I need to update this review after buying my daughter a used car at Price Honda recently (fall 2017) I was very disappointed. The salesman was sleazy and misogynistic. There were several additional charges for things added on without our consent that we caught before we completed the sale. One of those items was a feature already on the used car we were buying and was shown to us on the test drive. They actually thought it was ok to then remove it because I refused to pay for it bc “no haggle pricing” I won that one; then we were told if we financed through them we get free service for a year, as we were signing the financial documents we were told that too was a lie. We set down our pens and they decided to also honor what the salesman told us. Be very careful who you deal with, this has hands down been my worst car buying experience ever. I will give Price the benefit of the doubt that it was the lousy salesman’s fault. However, I question their integrity keeping him on staff, I wonder if his antics make them enough money to risk their reputation.

Christian Forrest

I had a great experience at Price acura. My salesman Justin Silva was a great help and very knowledgeable about the car i wanted to purchase. Overall it was the best car buying experience I have ever had!

kathleen galler

The best prices & customer service. Recommend Jerry johnson as a dealer. So nice & honest which is refreshing.

William Sterling

Stopped in for a test drive, great experience, no pressure, the sales manager Jamey Tourison was a pleasure to deal with. Very knowledgeable and friendly.

Savanah Raichle

First off, I love my Hondas! They are such reliable cars and they ride in style as well. But what made my shopping experiance so phenomenal was all thanks to my salesman, Mike Wilczynski! I never once felt pressured and he was extremely paitient with me. He made all the paper work so easy, explained and broke down everything for me and it resulted in my purchase of a beautiful pre-owned Honda Accord! I am telling all my friends about Price Honda! Thanks Mike!!

Alaina Cazier

From start to finish, our vehicle purchasing experience was excellent! Thank You Mike Wilczynski for all of your help!!

Brennan Weber

Purchased a 190,000 mile TL from Price Acura and I was treated like it was a $190,000 TL!!!... Great experience for a first time buyer... Entire transaction was transparent and hassle free, just like they advertise...

James Donnelly

Great experience buying my new used car. Salesperson Keith Wenck was great to work with. Very knowledgeable and he helped answer all of my questions. Would buy again from this dealership and work with Keith.

Elizabeth Anthony

I dealt with Price Acura Service Department before and was pleased by the staff and service received.. I am an owner of an Acura 2005 MDX which has currently 183, 500 miles. I am very pleased by the Acura product so when I was ready to purchase another car, I did not hesitate to return to Price Acura to look for Pre-Owned Certified Car. The Acura Representative that I dealt with was Rafael Gomez, Mr Gomez was knowledgeable and no hard pressure salesman. He listened to my personal needs and did not try to push me toward another vehicle other than what I had in mind. Very happy about the Sales Manager too. I am now the Happy Owner of a 2016 RDX Acura. So I recommend to go and ask for Rafael Gomez, you will have a great experience. Thanks again Rafael, well done !!

Lynda Gannon

Glenn Harris did it again...he guided me easily through the process of selecting another new car. I returned to Honda because I had such a positive experience with Glenn when I purchased my very first car five years ago. His efforts, along with the excellent service department, have made owning a Honda a pleasure. I visited last Saturday with the hopes of looking at possibilities and walked out with an excellent purchase, my HRV. It has what I need to hold grandchildren securely and to be the same kind of workhorse I had in the CRV. Many thanks to Glenn for all of his encouragement and positive attitude. I look forward to a great "ride"!

James Gossage

Rafael Gomez was great. Will get my next vehicle from Price Honda. Great customer service.

Carla Marie

All employees at Price Acura were very friendly, polite and competent. I had a somewhat unique situation and everyone involved, from the Service Department to Sales, did their best to make a bad situation good - not something I can say I experience these days. Bret did all the work & coordinating while keeping me informed every step of the way, Matt kept things moving while taking care of my worries and questions, and Jim also explained everything in detail while wrapping things up and getting me out of there very quickly like I needed. It was a very smooth, quick and often-humorous process thanks to everyone. Even though they were not greatly profiting from me, I was still catered to like they were. It was a very pleasant experience and I just love my new car!

Mabell Castaneda

If you want great customer service this is definitely the place to go!! I knew that purchasing my second Car from Price Acura was the best decision . Everyone there was very friendly and very knowledgeable . I truly love my Acura TLX Package , thank you Price Acura . Jeremy thank you are awesome and Austin , I can’t forget you

Brenda Birman

Jason (Duckie, only the cool kids will understand this reference when you meet him.) Blensowski gives 5 star service at a 4 star rate. Subzero temps today and he making sure my new (to me) vehicle is spotless. I got the deal I wanted but blown away with every aspect of service here. From our detailer, financing and wait time. Buying a cat takes a few hours that feels as if takes days. Here I know what's happening, the next step and a clear timeframe. Highly recommended. Ask for Jason you will not be disappointed.

Donald Colosimo

Price Acura treats their clients like family. The professionalism, integrity, and friendliness makes us not want to leave Colleen is a major assett.

Joyce Harv

This is our 3rd Acura and we also had a Honda from Price. We have been very pleased with everyone we deal with. Colleen in the service dept. is our "go to". Recently we had Anthony in sales & he went above & beyond to service our needs, including helping me understand all the latest technology in the vehicle that overwhelmed me. Jaymie also helped make sure we were well taken care of. We will continue to be loyal customers & thank you for building our trust in the vehicle industry.

Michael Jacobs

I may be a bit biased in my review. I have been working in the sales department here at Price Acura / Price Honda for 12 years now. I can say that this is a truly unique experience for the salesman, as well as the customer. Completely transparent pricing structure, and a willingness to make sure our customers are as happy as possible. Obviously, we won't please everyone. But, we try really hard. After all, happy customers telling their friends is the best form of advertising you can get. To the many customers I have been able to help over the years, my sincerest thanks. It always brings a smile to my face when someone comes back to see me. ******** It's now been 17 years and I still feel the same way !

Maria Felisa Shearouse

Efficient, courteous and honest service that is a rare gem among dealers that are generally known for making unnecessary services to maximize revenue! This dealer is #1 nayionwide for ita service and no surprise there! Colleen, my service advisor, was excellent in communicating with me on the status of my services. Highly recommended!

Deep Patel

Friendly staff. Free drinks and snacks while you wait for service

Ashlee Howard

I’m a young first time buyer and my experience was absolutely amazing! Mike Wilczynski made the process super easy and smooth. Thank you to Mike as well as the rest of the team who helped me and for all their hard work to get me the car I wanted. The service was excellent!

John meade, jr

Positive experience and 100% satisfaction can be used to describe our experience working with Price Automotive Group. Special thanks to Robin Watts (our Sales Rep), Roger Hinkle (our Sales Manager) and the rest of the Price Team as it was obvious that you all worked together with our best interest in mind. Your preparation, knowledge and attention to our needs/wants as customers was recognized and appreciated. Price Automotive Group has two more loyal customers- Respectfully, John & Lisa Meade

Traci Coleman

Colleen Consalo is the only person I trust to make sure that my car is safe and trustworthy. The experience is always smooth and hassle free.

Robert Hodges

Friendly, honest service from folks who always make sure you know what's needed and what's going on. Absolutely reliable work on my Acura TSX, every time. The one incident when the problem persisted, they kept after that "head scratcher" thru several visits until it was resolved.. Nice loaner that was clean and ready to go.

Christine Steele

Excellent customer service. Ask for Brian Tapley in sales, treated me like family. Add Irv, Josh and Pablo—what an amazing team of professional, courteous and patient people! I can’t imagine working with another car dealership ever again!

Russ Faubert

Our situation was somewhat unique, which made traditional car buying challenging, but Rafael stayed late to see that we got what we needed. Price was further drive than other dealerships but definitely worth it!

Stampin With Joyce

Our experience with Price Acura was A-1 service and professionalism. Robin Watts is an Exceptional Sales Representative. Robin was very through and professional. I felt like she was a asset the Price Acura. I will definitely recommend Robin Watts and Price Acura to friends and family. Thank you again for such great service. We love the vehicle and it is very special because of the service we received.

Sherita Belle

Awesome People who work at this location.

J. Martin Orlando, MBA

My experience with Dwayne Stevens & Price Honda/Acura of Dover was phenomenal. I bought an Acura RDX & Dwayne was very patient & spent quite a bit of time with me showing me all of the perks of being a Price Honda/Acura Customer. He programmed my Blue Tooth & helped me understand all of the features & benefits of this car. Kudos to you Dwayne & the fantastic group you work with. I'll be sure to recommend you to all of my friends & family.

Rosa Asous Romney

I had a great experience from the minute I walked in through the door to the time I drove away in my car. We also have other cars that we take for service, and they never disappoint.

Donna West

Ryan was great explaining what the service department offers. Anthony was a big help with my phone pairing issue. My first but not my last time to this Acura Dealership. Service with a smile! A great customer lounge with many amenities.

Kristin P

My buying experience with Brad Hall was great - he was knowledgeable, personable, and took care to answer all my questions. I won't hesitate to return to Price again in the future.

Freddy Bada

For years I’ve been purchasing my vehicles from Price Acura and there a numerous reasons why I always come back to Price Acura. The Sales and Service team always treats me like family and with respect. They are attentive to my needs and responsive in getting me results. From the knowledgeable Sales staff that help when looking to purchase a new Acura to the friendly greetings and special attention I get when having my Acura serviced. I've owned other vehicles like Mercedes and BMW’s, but the car buying and service experience I received from those dealership falls far short of the New Car experience I always receive at Price Acura.

George Edward Sheridan

Best Acura customer service on the east coast.

Fred Evins

Anthony Johnson at Price Acura goes above and beyond. He is very helpful, knowledgeable and genuine. Highly recommend him when you are searching for a vehicle and love the Acura brand.

Steven Keenan

Good customer service

alexis monet

Well worth the wait! This was my last resort to find a car and Justin got the job done!

Anthony Parmegiani

Great place to buy used car!!! Go see Robin,!

Jan Dietterick

Salesman was very good.

Charles Turner

Just picked up our new used car from Price Honda. We had a great time there finding the right car for our daughter with Justin's help. We bought a car but also found a friend, thanks Justin Silva.

Michael Gallo

All ways take care of you no matter what

Thomas J Chilton

Easy to work with salesperson who knew exactly what we were looking for. Quick response to questions.

Tim Plimpton

Rafael was incredibly kind, professional, and patient with us in our decision making process. We are pleased with the car we purchased and he helped us feel confident that we made the right choice.

ricky tots

Excellent service, and very friendly! Would definitely do business there again.

renee hall

I think the sales representative lied about my car not needing the recall so I will seek advice else where

Jason Roslewicz

This is our second Acura MDX. The first one has 291,000 miles on it and still going strong. Thanks to Mike and the team at price! They had the patience to walk us though all the options and the buying process was painless. Keep up the good work!

John Blum

We were greeted at the door on Friday by a knowledagble associate Austin, who prepared a car for us to drive. We came back with a lot of questions but received the time and attention to work through them. We came back on Sunday and drove another vehicle and worked with Robin Watts, whom we had purchased a car from 13 yers earlier and still drive. Robin took us through the details of the car. The finance folks took us through cost while Robin arranged for detailing and began the paper work. We left 4 hours later proud owners of a 2019 TLX.

Kristi O'Neal

I found a Durango online that I was interested in. Went in and Pablo Gonzalez was our salesman. He was very friendly and kind. He made us feel comfortable the whole way through the buying process. As long as Pablo is a salesman, I will continue to buy from him! Not to mention Price Honda has really great warranty programs!!!