Reviews of Porter Hyundai (Car Concessionaire)

Kevin Gephart, Jr.

Pressure you to upsell. Very long wait even if you have an appointment. I can't state it enough that they will pressure you to buy unnecessary service for your vehicle. They will charge you to breathe on your vehicle.

Kevin Hopper

Great experience and drove a Kona!

Lori Keith

Hyundai recommended this dealership to service my Kona Electric. They aren't able to do anything -- rotate tires, add windshield wiper fluid, etc. I'm pretty sure I could do it if I had the right tools.

Travis Peerenboom

Extremely helpful, friendly, and reasonably priced.

Dale Freund

Katie in Hyundai service is the best! She is friendly, knowledgeable, and helpful. My 2010 Elantra Touring needed an oil change and the tech recommended the transmission flush/refill as well. I was out within an hour and did not have an appointment before service.

rick allen

Jim Housman was my contact on line and my salesman when I came to the store.He answered all of my questions in a timely manner.We agreed on a price. I came in ,drove the truck,and did the paperwork.Everything was as i expected.A very pleasant transaction. Jim is knowledgable and a pleasure to work with.Would buy another car from Porter

Haiman Clark

Great customer service!

Michael Gracia

Excellent Service

Hiral Master

I am not even willing to give one star. I had finalized the deal to buy a brand new car and had paid the deposit. They call me 2 days later and say something else. They don't stick to their words even after paying deposit. This incident has mentally tortured me. I don't trust them. Please be careful before buying car from them.

Dr. Margo Lewis-Jah PhD, LCSW,MEd, MOML

Francis Spence, our sales person, is one to whom our family has now returned to purchase our third family car. He and the team make you and your family feel comfortable and at easy about your decision. They never applys pressure and will answer all questions, without pushing their choice. I was encouraged to ask as many questions as possible and review all my options. The closing manager, Tim, was also very polite and informative. There were refreshments, a nice waiting area -with TV, and small children items for their amusement.

Lucinda Elom

Very pleasant and informative visit. Salesman was excellent and accommodating. No pressure and answered all questions. Presented Hyundai very well! I am sold.

Angela Wilkey

I bought my car here 6 years ago and had awesome service. I got an awesome car with no issues. Im getting ready to finally trade it in for a newer car. I had no issues on a used car. I was not ripped off and they really took good care of me and worked with us.

Gauldoth 86

Don't ever think of going to this place for any issue. The technicians seem nice but the attendant staff are rude, evasive and non-responsive. Also, the prices they quote are frankly ridiculous.

Marc Santoro

Very helpful and friendly staff!

Piyush Zope

Worst Manager ever meet. Such an embarrassment for Hyundai.....

Maria

I had an excellent experience with Mike Moran at Porter Hyundai while I was shopping for my 2019 Elantra. I asked him to make sure the car was available in multiple exterior and interior colors so I could make a decision about what I wanted. He didn't treat me like I was crazy! Very grateful for the respect that he and his sales manager showed me.

Joseph Iocona

Great dealership, highly recommended. Low pressure and great deals. Worth the drive for sure.

Donald Carter

Oil change with out. appointment so convenient

Robert B

Took the car in for a major service and was a pleasant experience. Nice waiting room and staff were efficient and polite.

Susan Davis

Very courteous, expedient service, quality work, on-time service

Paul Archer

Friendly, professional, non-aggressive sales approach; my salesman listened to what I wanted and offered viable alternatives.

Paloma Gaona

Excellent atention

Ramachandran B

I had a great experience with Porter Hyundai. I bought a New Hyundai Sonata with them and the process was pretty smooth. Jeff Scott was really courteous and helpful, he went out of his way to get me the color of the car I wanted. Once I had the car, he went over and explained each and every features, helped me set up an android auto/apple play account and so on. Overall my experience is positive and I would recommend Porter Hyundai and Jeff Scott!

Justin M. Curtiss

I’ve been to the dealership several times for repairs and have been disappointed each time. We took our car in for a factory recall (replacing an ABS sensor) then the next day the battery has two dead cells. We have it towed back and they claim it’s not their fault. We eat the cost of the new battery plus tow and forget about it. Ten months later another dead battery; check it with a multimeter and it’s got zero volts meaning something separated no the inside. When I pulled the battery to return it, as it’s still covered by the warranty, I found out they didn’t even bolt it down. Take it there and they can’t test it because their battery testing machine can’t read a completly fried battery (my $10 multimeter could). They fork over a new battery, but the kicker is when we asked them why wasn’t it secured when they installed the new battery last time their response was “if the holddown wasn’t there when we received the car, we don’t put it on”. In other words they couldn’t take the time to inform the customer they needed a $9 part that would have saved them from replacing a $90 battery ( the could have at least put a zip tie around the battery and let me know I needed to fix it) As a bonus they also did not put on the battery insulating sleeve, which I saved from the original battery before it was scraped, claiming since the sleeve was old it wouldn’t fit the new battery. When I was installing the battery hold down I was able to slip the sleeve on no problem. This entire conversation was had with the service manager of the dealership.

Abdo Gubran

I was called that my car was ready to pick up, so i left work when i get there, i was asked to wait 20 minutes because it was not ready! So, i ended up waiting around 40 minutes!

Dan Brooks

We purchased a pre-owned car from Porter and I am pleased with the salesman Leroy as well as his coworkers. Very friendly and patient group of people. A+ Service. However, I'm not so pleased with the reconditioning crew. Not a very good job paying attention to detail and workmanship.

Darralyn Hall

(Translated by Google) Theft of service (Original) Goid service

Vickie Robinson

I was there for a waiting oil change. All staff were quick and efficient. There were no problems and I was out in good time!

Mia Randall

Wow! The sales service at this location is amazing. From the moment we walked in the door we felt welcome. We met with Carolyn and she blew me away with her ability to welcome us while simultaneously working with her own client. While we did not purchase that day we plan on buying from her in the future and recommend every one we come across to seek her for their car needs. The manager Tim was the icing on the cake; great personality.

Denise Funk

My husband and I did business once again with this location on Friday, July 25, 2014. We turned in our Genesis lease to purchase another lease...a Santa Fe. We spent several hours at Porter learning about the Santa Fe, test driving the vehicle and finalizing the paperwork for our purchase. Our Sales Consultant, Jack Dempsey was one of the easiest and knowledgeable consultants to do business with. This is extremely important to us since making a vehicle purchase is somewhat of a challenge at times. Jack has a terrific personality....it was like sitting across from my kitchen table with a long time friend...that's how comfortable this deal was. The entire Porter staff were professional and made the purchasing process a pleasant one. I certainly will continue to do business with Porter. Hyundai has already sold itself to me years ago, it is doing business with Porter that helps me love my Hyundai's even moreso. Thank you all for a great experience.

Sarah h

Was super stressed out about having to buy or lease another car for myself while still having to pay my husband's auto loan still. Jeff Scott was so helpful with my needs. I have never leased before and he helped me understand the whole process to where I felt confident. He got me in a lease for just about where I needed to be budget wise. He didn't make me feel like less of an importance because I was buying a base model car and understood my budget needs. Will be shopping there again in the future!

Katie Hunzinger

I had an inconvenient experience here today, but upon realization of this I was contacted by a service manger who helped right the situation. I appreciated their valuing of customers.

Christopher Senge

Great staff, great service.

susan hazel

Great

Steven Boehm

I found the frequent updates helpful, and felt that Porter's representatives were informative and straight-forward. I also felt that the work that was competed was top quality, and that great pains were taken to do the job right from start to finish. The customer service is top-notch!

Edward Stubbs

The staff was very professional and courteous. The waiting room and rest rooms are modern and clean. Free coffee and hot tea. The time it took for my oil change was also acceptable.

Jodie Mcghee

Took my car in for a regular service thinking it only needed an oil change. Got a 20% off coupon in an email, great. They called me saying the car needed new break pads on both back tires and two bulbs replaced. Wasn’t expecting that, but ok. Over the phone they estimated that it would be about $400 total. I went in to pay and they charged me $500. They then told me that they couldn’t apply the coupon as that has to be applied when I first bring the car in for some reason. No mention of that in the email. Why lie to me about how much the service will cost? Why can’t the coupon be applied at checkout? Not taking my car here when it’s due for its next service.

Melissa G

The salesperson worked very hard to get the price we needed and didn't hassle us.

Christine Motta

Great customer service. Chris was awesome, and was extremely helpful when I needed to get a rental, due to my car needing more work. Chris went above and beyond to make sure I understood everything, and he made the whole process easy. Thanks!

MJ Freund

Service consultants are quick and professional, car is always delivered when promised, waiting area is clean and well-equipped, pricing is fair and reasonable for a dealership.

Abhishek Shah

Very poor customer service. The sales rep/manager started yelling when i asked for a particular person at this location. A day before i was received warmly by another sales rep. I guess some sales rep might talk rudely so I would recommend going to a different Hyundai showroom.

Gary Griffith

I just had the most amazing service experience I've ever had with a dealership in my 60 years on this earth. Your Service Manager, Christopher Lilly, was the epitome of courtesy and efficiency, keeping me fully informed through every step on a vehicle I had long neglected that needed a lot of attention. Pricing was very fair for all that needed to be done. Better keep this young man!

Igor Oreper

Professional sales service and straightforward deal. No run-around and reasonable negotiation. Bought two cars from Porter Hyundai in the last two years.

Nicole Karam

Amazing service and customer care!

Ganesh Alwarsamy

They are unbelievably expensive that I can't just comprehend it's high ratings. the rudeness from the front office guys was also not bearable. They keep you on the dark about what's happening to your car and their shuttle service guys make you wait close to an hour. The only redeeming quality seems to be the character of the technicians who seemed friendly.

Kent Wannamaker

Friendly staff

Candice Wells

My service attendant quickly initiated my oil change. The agent at the desk, Brad was helpful and polite. He was friendly and efficiently explained the process.

Lisa Sisler

Brad does a great job.

Stephen Dunner

I have previously worked with Joseph Cerankowski and try to pick him each time as I find his service and nice smile as he greets customers far above and beyond what is expected. He gives an honest, technical evaluation allowing me to make decisions as a team together with complete faith he has provided everything needed for my decision making

Marquita Blanding

My service consultant, Chris, always has a way of making you feel comfortable and assured that your car is in good hands. He is very knowledgeable of the many services performed during inspection, and I never feel like I have to second guess him.

Melissa Dreisbach

They have great customer service but the shop doesn't like wiping down things before giving it back. Grease on the trunk of car and the arm rest .

TH Hoots

What an amazing experience! Porter has it all... including great salesmen! When I was down on my luck a year and a half ago Rick Neil was able to put me into an amazing car even though my credit wasn't great. This man made such a great impact on me that day that when it was time to upgrade.... he's who I went to almost a year and a half later! He got me an amazing deal on my trade in, an even more amazing finance rate on my loan and an awesome experience!! If you need a great car and a great deal... hit up Rick Neil at Porter Hyundai!

Sara C

Honestly, buying a car was easy considering what you're doing. Carolyn made the experience wonderful and easy. She helped me every step of the way! I've purchased other cars in this area but none of them can hold a torch to the experience that Carolyn gave me. If you come here ask for Carolyn to help you!

sai kiran tamatam

when ever you go for service ..they will ask to replace fine working parts with new parts and suck money........today i paid to them for there mistake in battery replacement ..there is no value for customers..never again to this place...

Driving With JG

The staff were very helpful, particularly Jeff Scott and Tom. They were exhaustive in the work that they did for me. Not only will i return there when the new Genesis coupe comes out. I will certainly recommend anybody who i know to be in the market for a Hyundai to Porter Hyundai. These guys do their job, and care about it.

Laura Federico

Went in for an oil change and a light bulb replacement. Like most mechanics they try to push you to fix and change everything. When I walked in the receptionist was friendly for the most part. It got uncomfortable when one of the mechanics called and the receptionist aggressively told him that she didn't have time for him and hung up. The other customers had the typical annoyed look on their faces. Overall everything was done pretty quickly and I didn't have any issues getting out of there.

H Sierra

Getting the serviced and gaining reward points

Fulof Love 4 U

I bought my granddaughter a car from Porter, She is from Delaware but recently moved to Texas with me after graduating college. Anyways, she convinced me to fly all the way from TX so she can buy a car from Porter in DE. Great car perfect for her. She drove all the way back!!!! 21 hours. The sales man were great, She loves the car.

alexis hanrahan

First time buyer here. Mike Moran made the experience awesome. He was incredibly helpful and was such a friendly and genuine person. Thank you Mike! Their finance manager was also incredibly helpful at getting me where I needed to be. Their hard work did not go unnoticed!(:

M Rollo

Did not feel comfortable talking with service rep. Felt like I was talking to a shiester who was trying to scare me into service I didn't need nor want.

Christine Peters-Tynes

I can’t with this place. They are the most convenient dealership close to my home and work but they are ridiculous! I have to ask for an oil change sticker so I know when to bring it back, “express” has a different definition for them then anyone else and they charged for a tire rotation on a brand new car (less than 26,000 miles this year) go ANYWHERE BUT HERE

Alpesh Patel

Friendly service staff.

liran abekasis

Great customer service

Sean McLaughlin

A really good sales team. Very knowledgeable and helpful. I have purchased two vehicles from Porter Hyundai and both experiences were ideal.

Minner Mouse

I had some minor issues with the tech, I left a not so great review, the manager gave me a call to address my concerns, long story short he did everything he could to fix the problem that I has... i respect business that admit their wrong doings and correct the problems

Jen Campbell

Even though Richie wasn't my sales consultant, he remained consistent and committed to ensuring I had a positive car buying experience with Porter Hyundai. I can say with confidence that Richie will work to make you a happy Porter customer.

Al P

Had a GREAT experience purchasing a vehicle with the assistance of Gary Wiegner. Gary was incredibly helpful throughout the entire process displaying an immense knowledge of every vehicle that I had an interest in. In addition Gary displayed great patience and made sure that I was comfortable, confident, and clear every step of the way. If you are buying a Hyundai I highly recommend you go see Gary Wiegner at Porter Hyundai in Newark, DE. You will NOT be disappointed!!

VANESSA PETTYJOHN

I WOULD LIKE TO TAKE THIS TIME TO SAY THAT TIM MILLER IS THE BEST !!!!! THIS IS THE SECOND HYUNDAI THAT I PURCHASED FROM PORTER. AND I WOULD COME BACK AGAIN. TIM WAS A GREAT SALESMAN, SINCE I LIVE SO FAR AWAY HE EVEN PICKED OUT MY CAR FOR ME AND HE COULD NOT HAVE DONE A BETTER JOB THAN I WOULD HAVE MYSELF, IT WAS BEAUTIFUL AND HAD EVERYTHING I WANTED. I ALWAYS BRING MY CARS BACK TO PORTER FOR SERVICE EVEN THOUGH I LIVE 2 HOURS AWAY. BECAUSE OF THE STAFF AT PORTER HYUNDAI I WILL CONTINUE TO DO SO. I AM ALWAYS TALKING ABOUT PORTERS. AND ANYONE LOOKING FOR A CAR I RECOMMEND THEM. KEEP UP THE GOOD WORK TIM MILLER.

Stephen Pelinski

BUYER BEWARE! DO NOT PURCHASE AN EXTENDED WARRANTY FROM THIS COMPANY.

Apurva jaiswal

Be aware while dealing with em...dont listen to their recommendation...told me to change a tire saying it has a nail that can not fixed. I denied them to fix it and later asked local auto repair who told there is no issue and no nail in any tires!!!

Shelly Stewart

Timeliness of the delivery

Bonnie Lukens

I was very nervous at first but the Manager's explained in detail all of the information regarding my lease transition as well as the equipment on the new Sonata.

Asjad Azeez

Why?

Monty Mann

In for an oil change. Inexpensive, granted. Waiting area is nice. Big tv, single serve coffee. Needed all that for a near 2 hour wait. Just don't go on Monday. Other than the wait, I recommend this place.

mark bennett

I can not say enough great things about the recent emergency service I received at Porter Hyundai. I was traveling on vacation with my family from out of town. My Hyundai EQUUS (now equivalent to today’s G90) developed a problem in the front air suspension system (at 65k miles of service). Mike, the service manager, worked tirelessly to help me out of this predicament and saved my vacation. He rearranged the schedule of his specialty technician (who was “EQUUS certified”) to help facilitate this repair. [Bringing him in after hours and on the weekend]. He contacted the underwriters of the extended service warranty company, which protected my car. He explained the situation I was in and was able to waive their lengthy inspection and review process. He contacted Hyundai parts departments to locate these “rarely-requested” high-end replacement parts. When he learned there would be a 2 day lead time in acquiring these parts, I was offered a loaner vehicle to keep my vacation on track. All of this was done for my benefit without ever meeting me before, without ever selling me a car before, and was done professionally. Amazingly, I was later to learn that this Hyundai location does not even carry the Genesis (G series) car line. Despite this fact, my EQUUS repair has been perfect. Hyundai corporate should take notice of this truly exceptional service experience—it illustrates the finest hallmark of the Hyundai brand! Thank you once again, Mike, and to the other service staff at Porter Hyundai. Mark Bennett

Trevor -

Waited 25 minutes, no one on staff acknowledged my presence. No one told me to wait or went to find someone who wasn't already helping someone. Easy way to lose a sale and a customer.

Daniel Zannino

After buying dodges all my life, this was a knew experience for me. Mike Moran (salesperson) made the switch for me very easy. He took his time going through the vehicle and was able to get me a deal that no other dealership could be. I highly recommend Porter Hyundai,Mike Moran and the Santa Fe Sport. It is a well made vehicle. I have a friend who works at a dodge facility and he even liked the vehicle. Check it out, you won't be disapointed.

Mike L

Liked that Gary and Tom are there, year after year, to deal with.

Paul

Great service center and nice waiting area. Prices are reasonable.

Grant Demond

They have terrible customer service in the maintenance department. Had my vehicle for a week after saying it was fixed. Twice we left and the check engine light came on within 1 mile.

Shaquese Brodie

Very friend and professional. They called periodically to inform me of the status of my car and how far along it was. Everything was very consistent and the outcome has been remarkable.

Sarah Bailey

I returned to Hyundai to purchase my second car from this particular location. Very hesitant since I feel like the dealership wasn't honest or forthcoming when they tried passing a service vehicle as new for my 2015 model and when an issue arose within a week of purchase (no physical damage) , the dealership refused to do anything to take care of me. Still I returned, since I like the warranty hyundai offers. The sales representative I worked with showed 0 interest in wanting to show me the vehicles I came in to look at. Made 0 effort to even ask if I would like to test drive the car. Took me straight to talk numbers. When I saw how low they offered for my vehicle (a hyundai) and stated that it was over 2 grand less than what other dealerships had offered for a competitors car, I asked for a copy of the quote to take with me. Instead the representative took 15 minutes to come back with his sales manager who was very pushy trying to close the deal. I am now a proud owner of a Mazda from Nucar, which is 10 times more luxurious, more features, for less of a payment. Go ask for Mike!

Robert Cole

I went here to buy a car and was totally ignored so I went up the road and bought a new Subaru. Subsequent research shows I got a better car and a better deal

Michael Hartman

I was given a quote over the phone for replacing my rear brakes that sounded reasonable and comparable to the replacement I had several years ago. When the bill came, I was charged nearly $150 more than the estimate. I had specifically asked on the phone if the quote included parts and labor, and I was told yes. Conveniently, the $150 upcharge was marked as 'labor' on my bill. When I questioned what I was quoted over the phone, I was told that they must have been mistaken. Just beware of the estimate you are given and get it in writing.

John C

Great experience! had my 2009 Sonata serviced here after the charging system warning light came on. I thought it could be my alternator. They were able to take a look and it turned out to be only the drive belt. From my first phone call to them, to picking up my car after they fixed it the experience was great. Everyone I dealt with was professional and courteous. I highly recommend Porter Hyundai.

Pamela Folz

Everyone is very helpful and friendly. Dave was willing to take the time to go through the numbers a few different ways so that I was completely satisfied by the end that I had made the right decision and leased the vehicle that would be most useful and satisfying to me.

bruce osborne

crissy, adam and Walid are the best. I hate going to salespeople, but here I was treated like family

Rob Davis

My wife and I had a great experience purchasing a new 2011 Santa Fe from Dave Burgess. He was very thorough and a pleasure to deal with, not pushy at all. Tell him that Rob Davis sent you! I cannot speak to the Service Dept. yet, but will let you know, as we purchased the service plan. UPDATE 2/15/2014: I don't think we'll do the service plan again as we've had to wait over 2 hours for an oil change. I've changed the oil myself a few times as the 20 min drive and wait isn't worth it. Otherwise, we love our Santa Fe and are currently thinking about updating to a 2014 for the 3rd row seating as the family grows.

Ryan Mulcrone

I bought my car here back in 2012 and still take it in for service despite living near Cherry Hill because I know Porter will do a good job and aren't trying to rip me off. This time I worked with Toni who was honest and helpful in helping get my car the maintenance it needed.

Janet Davis

Simple mechanical issue has resulted in 4 return visits. Car didn't have significant issues until they worked on it. Check engine light on, which will make the 5th return visit. Really? You are supposed to repair cars, not create problems!

H C

Experience w sales and service was absolutely terrible. Ultimately headed to a different Hyundai Dealership that performed over $2,600 worth of repairs under warranty on my Porter vehicle. Would never deal w these guys again.

Did Better

Fast caring service

Brad T

Great place and easy sales experience!

esther white

My salesman was very helpful and patient as I decided on my new car. Fairly simple and straightforward experience.

Jose Luis Grijalva

Great sales team, always with appropriate answers and excelent explanations about the cars.

CHRISTINA S.

Service Consultant, Katie L., was wonderful. She was so helpful and very knowledgeable. She really helped me understand what services needed to be done on my vehicle and kept me posted on the progress. She is a real asset to your team. I brought my car in to take care of the recalls so they offered me a loaner vehicle for the day so I wouldn't be inconvenienced. Nick set me up with the loaner and he was very nice and helpful too. Overall great experience!!!

Christina L

The employees were fairly pleasant but be warned your car might not actually get fixed here and you will be charged for things you don't need. I brought my sonata in to have my headlights electrical checked because one side was not working. The bulb was not burned out and worked perfect in the other side. I waited 4 hours and had to call for over an hour to get someone to pick up the phone to see if my car was done. When I finally got ahold of them they said that I didn't install the bulb properly, and I caused it to blow. They wanted to charged me 83$ to replace it. They told me you could see it had burn marks on it. That's how I know no one even looked at my headlight, because the bulb still looked brand new when I took it home and looked at it after. I also tried it in the other side when I got home just to give them the benefit of the doubt, but the bulb was fine. They completely lied to me and never even looked at my headlight. I don't know if they were being sexist and just assumed I'm a girl who didn't know how to replace a bulb properly (so females beware), or they were just lazy. Either of which are completely unacceptable and I wouldn't recommend them to anyone.

Mike Dohler

Purchased a used car on Monday July 10th. Engine light turned on that night. Needs a catalytic converter $889. They sold me a car that can't pass emmissions and won't do a thing about it. I wouldn't buy a used car here. And ... it just got worse. I also have to replace a CV joint. MD inspection is identical to DE. So no way this should have happened. Another $180 down.

Julie Wilson

Great experience with Mike

James Merrill

If you are a Hyundai owner this is where you want to take your vehicle for servicing. What a immense difference this maintenance department was from another dealership in the area. The prices for services were reasonable but what set it apart for me was the printed personalized service inspection sheet I received along with my receipt. It details services that are in good repair, services that will need future attention, and services that need immediate attention. Great for a blue collar person like myself who needs to budget his hard earned dollars. Additionally the maintenance manager sent me a text the next day to make sure that I was satisfied with the service his team had provided. No other dealership has ever bothered to follow up on their work before. Most just want to take your money and be done with you. Special thanks to Rachel for her thoughtfulness helping a first time client.

Peggy Granger

Excellent staff of caring people! Went way beyond for us when our car suffered a serious failure while on our way to help our daughter during surgery. Highly efficient. Thank you for being so kind and helpful!

Terretta Storm

Well.....my experience was like something out of the twilight zone! Visited this place because I was looking for a car and the saleswoman that helped me that day really struggled to get it together. The car I looked at wouldn't start...so it was given a jump....the saleswoman shared a story about how she waited till the very last minute to get gas while on vacation and had to "coast" to the pump.....and guess what? It happened while we were test driving the vehicle!!! The car literally stopped at the pump....shut down....wouldn't shift gears....it died!!!! We sat in the car while she begged for a jump...jumper cables....and she even had my boyfriend pish the car away from the pump....only for it not to start ! Someone from the dealership had to pick is up from the Wawa....which should have been done sooner.....but she didn't want to "look bad" because it was her 4th day there. That day sucked!

Michael O'Laughlin

Chris (the service advisor) was excellent as he was very focused on my needs. The new waiting area was much bigger, and has high speed wi-fi.

Prashanth Panyam

Overall good experience, it would be better if they do car wash as well.

Kalyan Thammineni

Excellent dealership that keeps customers first!

Kris Best

Great dealership, best Warrenties available in the industry. Mike was a smart polite man that was always there to help, even though I was a bit obnoxious lol

James Booker

I needed two tires replaced which usually means call ahead and make sure they have the tires and then they order them. I was also due for my warranty service and there was a recall on my car for a fuel switch. I naturally wanted it done all in one trip but I wasn't expecting it on that day. They made it happen and i got a free loner as per my extended warranty. when I was done with my day I returned the loner and picked up my car. I was totally satisfied and definitely will recommend them for service and repair.

Nancy Kiloski

Great service. It was done on time. Courteous. Love my Sonata

April Olivera

I would of rated this place a 0 if I could please DO NOT go to this place for any serious problem with your car they don't make sure the things are fixed nor do they care about whats wrong I took my car there four months ago. I still do not drive my car any one because of this dealership. I would advise you to go to a better dealer. I'm trying to say all this so you do not have to through all they I still am. Sad to say this, all I wanted was my car to be fixed. They made me deal with it after they refunded my money.?

Sarah Romano

I love Porter Hyundai for many reasons. The product is great. I should know because I have now leased 3 different Hyundai Tucson's in the last 7 years. Not only is Porter Hyundai a great choice for my family but for anyone who wishes to get in a safe, gas efficient, good looking vehicle. The people at Porter Hyundai really care about helping you to make an informed decision for you and your family. I have had the pleasure of working with Mike Moran in Newark, DE for the last 7 years and I would recommend him to anyone searching for a great deal on a great vehicle.

Tom Descano

It was a pleasure to work with Salesperson Chrissy Betty. I had a very positive and happy experience. Whether Sales or Service, I continue to be impressed with Porter Hyundai. The staff there make the difference.

Susan Archambeault

Just got my first oil change . It was fast and friendly !

Ann Marie Stafford

I want to apologize for an earlier very bad review that I wrote earlier today. I was very frustrated and instead of asking to speak with the manager, I wrote a horrible review of service at the Newark Porter Hyundai. I am truly sorry for writing such a scathing review. Once, I spoke to the manager, Mike Bistline, he explained to me what was going on with my car and helped me to see what was happening. My car was fixed and Mike went above and beyond to make the situation better. I apologize to all who I shown my frustration to. I learn that communicating in this type of situation is the better option. Thank you again Mike for everything! My car was fixed to my satisfaction!

Ronald Rutter

I wasn’t able to revise my previous review (Janet Davis). Things do happen, we are all human. With that said, Mike the service manager did everything in his power to rectify our issue. Customer satisfaction is obviously his top priority!

mamta patel

Good service

Mike Hartlove

Way overcharging for service. Rude staff