Reviews of Millsboro Automart (Car Concessionaire)

Bill Wheatley

Ask for Jeff W. and you will have the best car buying experience ever and low prices!

Garrett Mancuso

Although I didn't purchase a vehicle here, the sales staff was friendly and helpful. Loses 1 star for not putting prices on the used cars.

David Bryce

problem has been resolved.

Christopher Lenhart

Took great care of my car. 1st time there and will be bringing all my cars there from now on! Jeff was great!!

Dimitricus Eggleton Sr.

Best services ever

guesswho 22891

Very over priced on their cars. Would not recommend

Tim F

Where Preston for Life means they damage your vehicle and take 7 months to fix it. Where promises for returned phone calls are about as real as big foot. Where requests to speak with management are met with sorry, we can't do that. Where the loaner car you are given for a 4 cylinder car is a massive pickup truck. Where the idea of an air freshener is cigarettes. Where no one accepts responsibility. That's what you're paying for with Preston for Life.

Chanel Fosque

I had a wonderful experience here at millsboro auto mart. The people treated me very well they made me feel comfortable on this journey of buying my first car and help made it a easy proceed especially mr.roger he was great at helping me and a pleasure you talk to made me feel very welcomed. If your looking for a good plce to buy your first, second or third car millsboro auto mart is the choice!!

Joey Peters

Preston for life means they screw you over for life!! They are thieves

Lynsey Harris

Mike "The Doctor" is the best car salesman ever!! He is highly reccomended!!!!!!!!!!!!!

Becca Walton

Their customer service is outstanding!!! I stopped here during a long roadtrip because my tire pressure sensor went off. Their service center had just closed 2 minutes ago but Derek stayed late to check out my tires, fill them up, and make sure I'd be okay to get to my destination!

Kayla Emerson

Very great service. Jeff was my salesman and he worked very hard to make sure I was happy with my new car! Fantastic place.

Rob Wille

I've used the service department at least twelve times the last couple years for routine maintenance and extended warranty work with absolutely no issues. Good professional staff, always get updates on the phone, very fast turn around, quality work and no high pressure from the service writers to upsell unwanted services. Service specials at competitive pricing. Dealership has grown fast since Preston took over and is very busy, the staff does a good job under high pressure. Sales staff is friendly, talkative and engaging... obviously hoping to sell cars but they all seem like good people!

Donna Mccabe

New show room,loads of vehicle choses,new show room

Cheryl Corbett

I am highly impressed with this dealership. Luis my salesperson was unbelievably professional and grateful. Marcus was a doll and Jeremy was quite helpful. The 3 of them were able to assist me in attaining my dream of owning a Dodge Ram 2500. My 2 year search was so worth it. I am very grateful to everyone here at Millsboro. Definitely what a car dealership should be. They set the bar!

Judie Abbott

Quick efficient quality service... pleasant staff...just VERY loud

Shobith Venugopal

On 2/6th we purchased Honda Civic at a reasonable price. A week before the purchase my wife and I visited the showroom, we were cordially invited by the sales consultant (Jordan Jones) and he ensured we received the best of service. Not only did he fix couple issues we had with the car but also ensured we were satisfied with the purchase price. Unfortunately I met with the accident on 3/23; since I was rear headed by another car I was only partially compensated by the Insurance Company. During this time we contacted Jordan Jones who guided and advised the process of addressing the issue and ensured we received a first class service. Millsboro Automart and sales team are simply spectacular, their service quality is world class. In the last 4 months I have been to close to 50 automobile showrooms around Phili, De and NY and by far I rate him the best. Guys if you are looking out for a true and a honest salesman with abundant amount knowledge with cars Jordan is the man

Zenetta Snowden

Awesome people.. great cars

Jesse Millman II

Good Vehicles, Prices and Service.

Cheryl Beckett-Brown

They didn't have what I wanted But Jay was very informative and courteous

Kristen Nelson

Huge selection.

Cierra Hicks

Wonderful service from everyone , being in the customer service field i know how customers should be treated and what to expect but Mike The Doctor was Phenomenal, i let him know my situation and he took care of me right away! He went above and beyond to help me and satisfy my needs! I really admire how he insisted on helping me even on his day off with a little help from Kevin M. Thank you guys sooo much! I love my new baby “Miracle”!!

Deadly Dylan

Good selection of cars to choose from.

Tammy Walker

Very nice selection

David Walker

Always a pleasure doing business with a company that will exhaust every possibility to get you what you want! See Lamar!

Marcia Boyer

Oil change done fast and affordable.

Joe Rosauri

Excellent service department and representative. Would go back again. Reasonable rates. Thank you

Chris h

what can I say Luis Garcia and Brad they're amazing ,everybody over here to Millsboro that i worked with so far is amazing great place to buy a car from. you should definitely come check them out if you're looking for a new or used vehicle.

Jeffrey Watters

Got my Mercedes serviced here. $840 at the last place, $51 here. It is now called Millsboro Automart and Millsboro Chrysler Dodge Jeep and Ram as they bought a dealership a year ago.. This place has really grown. New dealership in the works (sign on right). 800 or more cars and trucks in stock. About 200 used in stock too.

Dawn Rexrode

Highly recommend Millsboro Auto Mart and HG Wilson. I went in not knowing if I would be approved. HG Wilson put in my numbers and found me a car to test drive that was affordable to me. One test drive and I loved it. The paperwork and financing was so easy and painless. I know I can call with any question about my car and HG is always friendly and helpful.

olevia elzey

Super nice and helpful staff.

Derrick Johnson

Staff was very helpful great environment-friendly customer service

Sean Stephens

Excellent car buying experience

Fernando Natareno

Bought our jeep renegade here. Highly trained staff. Very helpful. Very knowledgeable. Gave a good price on my trade in.

El Royall

I got my first car ever here thanks to a an OUTSTANDING business and sales man (Ask for Mark)!! I got a barely used 2012 Honda Civic and I love it!! Thanks Preston Automart and Mark! The experience was great and I can't ask for a better car!

Erin McBride

I just dropped someone off here but they had lots of cars and the showroom looked beautiful. I didn't have any personal dealings with them but they did allow my friend and her husband to test drive a $50,000+ truck for 5 or 6 days, I believe for a fee.

Meaghan Powell

Amazing people in Service, Parts and Sales! Great company to work with!

Shermaine Dunning

Never have a problem great service for your car.

Cynthia Miller

I loved that they took my car early because I dropped it off early. That means I got it back early! My problem is that the windows were dirtier than we dropped it off, so they just forgot to do them. They weren’t dirty on just the outside, which I could attribute to morning dew, they were also really dirty on the inside. The people there are great, so I know it was just an oversight, but I’m sorry it happened

Kiauna Martin

I would give Preston 0 stars due to not being shown the price of vehicle and being over priced. They doubled the vehicle just to make commission and still haven’t heard from anyone including GM about helping me out of the situation. I’ve left three messages now and no one has tried to call me back. How can you sell (come to find out) a $16,000 vehicle for $30,000 and told me the vehicle is amazing on gas. WRONG! It’s horrible on gas and can’t believe they are taking my hard earned money. They need to do something about it or it will be a serious issue... and will get worse...

Virginia Reed

Jeff Watters is the best. I would recommend him to anybody.

Jim CONWAY

Very good experience.

Irvin

Pretty good people they're willing to help you out even though that is their business but they have pretty good attitudes

Josh Collison

Awesome place to buy

Frank Janezic At Rtown Ford in Randallstown

Wonderful caring staff that provide options.

cheryl marx

After a bad experience with another dealership I stopped by millsboro automart on way home. So glad I did. Salesman Jeffrey Watters was super great and made sure I left happy and the new owner of a new dodge truck! Thank you Jeffrey!!!

Jessica Harding

Just got my new kia 2016 turbo sx t gdi

krystle mielock

Alyssa was the best. She was very patient with us when we were deciding which car we wanted and what price range we were looking for. I left very happy with the experience and the car I chose. I highly recommend seeing Alyssa when you shop for a car here.

Casey Couch

Just stopped in one night was riding the bye wife expressing interest in different car

Knut Andreassen

See goggle reviews. CUSTOMER SERVICE BEST . Rusty and Amy are extremely helpful, friendly and go out of their way to do the best job possible. We had major issues with truck during holiday and blizzard they made sure we left knowing the truck had no problem getting us back to Texas. Thank you

Scott Shockley

Great service Preston for life on a used car is a no brainer

nevin bennetch

Imagine every joke you've heard about mechanics and dealerships ripping you off and know that this is what your walking into here. Dropped my car off got the call when it was done, the price mention on the phone was steep but was doable. I got there and was told my bill was over DOUBLE of what I was told over the phone and was told that I "misunderstood"

Earl Sanders

It's ok

Robert MILLER

Russ Service Manager and people that work there very helpful and Professional.

Hannah Whipple

I had a number of issues dealing with the company during the process of buying my car. Namely, be VERY careful when working with their finance department. Do not come in to buy a car unless you have been pre-qualified for an auto loan at a bank or a credit union because you’ll definitely get a better interest rate doing it that way. The job of this finance department is to sell you on as many unnecessary packages as possible. They will fold paperwork over to cover the dollar amounts before giving it to you to sign, make sure you read EVERYTHING on those papers. Do not sign until you see the dollar amounts you are signing for and what packages you are signing for. Make sure to have the vehicle pre-inspected by a mechanic before buying a used car from this dealership. Inspect everything from the tires to the trunk. Try to set up an appointment with a sales associate ahead of time. If you walk in, expect to be pushed to the side after selecting your vehicle as the sales associate will take on as many customers as possible and does not feel responsible to walk you through the entire process one-on-one. Overall, I would not shop with this company again.

ronald corso

Was a little slow getting my permanent tag.

Gwyneth Palmer

I bought a car. It was painless.

Kitty Harmon

Great customer service. Lamar was very informative and attentive . He listened to my needs and showed me the vehicles in my price range . All in all, it was a great experience .

Glenn Busker

Friendly courteous completed work in a timely manner

Sam Charles

Had my Dodge Ram Serviced here again, Service was Great and Price too.

Holland Dis World

So my day started off by calling ahead in the morning on a Saturday to confirm a couple of vehicles in stock. The one sales associate who gave me his number to text back before Christmas wouldn't respond to my inquiry, I assumed he no longer worked there but later I found out he still did and was sitting at his desk doing nothing so must had been ignoring me since I chose not to buy a car from him before Christmas. So I'm told by the sales associate I spoke with on the phone to ask for him directly when I get there. He asked me when I would arrive and I told him between 2-3, which I arrived at 2. I wanted to check out two vehicles but upon seeing the one in person and seeing the discounted price online I knew it was no question I was ready to buy so I told him and he politely said he would be with me after he finished with the current customers and I began the longest most frustrating wait of my life. After an hour he came to me and questioned my monthly payment amount on that vehicle because of its high price tag. I then showed him online it said marked down to 36k he then went back to the office to later come out and explain that was a mistake on their part wasn't suppose to say that but rather say 46k. Frustrated and an hour from home I said ok that's fine obviously mistakes happen and I wanted to look at some other ones he said ok we would. Well 2 hours later I only was shown one Jeep because his current customers were still with him. At this point I should have been given to another sales associate since half of them were sitting without customers but nope I was made to wait. Finally 2 1/2 hours later he's done with his customers but guess what he moves on to another couple and I'm there sitting waiting again for another hour. At this time I've spoken to the manager about my frustration and I'm told sorry, thanks for my patience he was going to help me make something work out to get me into the vehicle I wanted. Finally 3 1/2 hours later I'm aloud to drive a vehicle and I asked if I could have it lifted with tires included in and still be at or below my budget I'm told yes definitely could with this Jeep. However upon returning suddenly these extra features may not work with the budged I have. This was after 6 closing time and honestly they just wanted me out the door so they could go home. After all this and as patient and respectful as I could be never did I raise my voice cuss or cause a scene I should they should of worked with me to make what I wanted happen since most of my trouble there was at no fault of mine. Where everyone was very nice this was probably the worst experience I've ever had buying a car. I have always shopped Hertrich for all my cars and most my family does as well. I wanted to take a chance on a new dealer because they seemed to have an amazing inventory and always thought the commercial on tv showed a great respectable dealer. I was sadly mistaken. To add to insult I was text today with no apology and honestly felt like they were saying it was my fault for everything.

Susanne Keefe

Excellent service, even without appointment. Glad they're here in my hometown!

kimberly e atkins

Mark Cox is the BEST sales person on the team!!

Mar Ker

Mike Alexis was the second highlight of my day. The first being the beautiful Dodge Charger I drove home. He gave me exceptional customer service and i would highly recommend this dealership to anyone. Thanks to all the team at Preston Autoplex, you guys are rockstars!!!!

Taylor Quillin

Jeff was very knowledgeable and very professional. Love my new Jeep purchase

Karl Deppen

Everything done correctly and professionally !

April Miller

Best EVER.....!

Douglas Deeter

Great service and super quick

Jared Becker

I bought my first car from them. They are great

Leon Howard

We bought a car here for my daughter sales department is great!

Lashonda Stanley

My experience at Millsboro Automart was excellent! I got a Ford Edge and fell in love with it as soon as I saw it. My salesman went above and beyond to make sure I was happy. Go on over to Millsboro Automart and ask for Bob Bell, he's the best!! Thanks again for your wonderful service and great car!