Reviews of Martin Mazda (Car Concessionaire)

Mark Salter

Terrible Dealership. Not willing to make a deal. Only expects you to move and not them. Low ball on trade in vehicles.

Gloria Jordan

I bought my Mazda 6 from Herb Jordan at Martin Mazda several months ago. It was, by far, the best car buying experience I've ever had. Since then I have referred my son who purchased a Mazda 3 and my daughter who purchased a Mazda CX-9.

Victor Elia

I have been car shopping here twice and both times have been as pleasant as car shopping can get. Will Deblois is a very laid back and kind salesperson and is easy to deal with.

Wanda Barclay

Not helpful

Scott Ekey

WOW. What a surprisingly superlative car-leasing experience! We have purchased/leased many cars in our lives, and this was our first at Martin Mazda. We were greeted on the well stocked and well arranged lot by the most pleasant young salesman- Will Deblois. Will was low key, polite, and extremely knowledgeable. He continued to impress throughout the entire experience as our exact color and model were located and delivered. He is obviously well-trained and mentored by his manager- Glenn Stitely, who also treated us like family. We love our Mazda3 Car and Driver top 10 car, and we love Glenn, Will, and the entire Martin Mazda team!! We highly recommend Martin Mazda, and shall do business with them again!!

Herb Jordan

I have worked for Martin Mazda as a Sales Consultant for 15 years. Anyone reading this and having dealt with other dealerships in the past must be aware that long term loyalty by sales consultants is a rarity. Martin not only treats it's customers well but the same is true about the way they treat their employees. They don't play games with commissions and everyone is treated with respect. If a customer has an issue with a vehicle or service problem, their motto is to take care of the problem and make the customer happy.By the way I am not just a long term sales consultant, I am also a proud owner of 2 Mazda 6s' and couldn't be happier.

Natashalee Matos

I walked into Mazda on whim, it was the last place I thought I would find the car of my dreams. I always looked at Mazda as a "cheap" brand. I was pleasantly surprised by how modern looking and high tech the new Mazda CX-9 is. With children, space & convenience is my top priority, having a touch screen radio with Bluetooth hookup was just a added bonus. I have never been super "tech" savvy but having Tracy walk me through every feature of the car allowed me to feel confident taking my new car home! He was a life saver & without his help I wouldn't have a new Mazda sitting in my driveway! Thank you so much Tracy!

Pranav Hegde

Quick and good service. Not dealt with sales of new car

zaj resume

Terrible service . Damaged the car while it was with them for oil change.

Nicole Fondoklis

I had an awesome experiencing my first new car at Martin Mazda. Will was my sales associate and was very resourceful. All of my questions were answered very clearly and I felt very comfortable there, not pushed. Thanks to all for making my first car buying experience easy and memorable!

Rebecca Porter

I had a wonderful experience at Martin Mazda. Josh Allison is a wonderful salesman. He was very knowledgeable and made me feel very comfortable and happy with my purchase. I definitely will be coming back again for my next car purchase!

Daniel Tucker

Excellent. Thorough, courteous service done in the time promised and for a fair price.

George Valuckas

Brian Matt is an excellent sales rep. , very professional and knowledgeable , my new 2018 mazda 3 is excellent except for the self driving feature ,autopilot ! Using the mazda auto pilot I have driven off the road many times hitting trees , cars , buildings ect. it does not want to follow the gps route by itself , I think its time to read the owners manual some more , but still its a great car .

Michael Colden

Better give decent deal with my LEASED car.

Mersaydes Bustard

Such an awesome experience! After my boyfriend called around to multiple different dealerships Martin Mazda was the only to help find exactly what I wanted right in my price range. So worth the hour drive! Judson Sumbler and the rest of the staff were so helpful. Had the car brought over from a different dealership in MD, did the credit check right online and the rest of the paperwork at the dealer was a breeze while waiting for the car to be detailed. Beyond happy with the service there and my experience and happy to be in my new CX-5!

Beverly Rock

Congrats to Glenn and his team on making my purchase a wonderful event. I couldn't ask for more and they made it so easy. KEEP UP THE GREAT WORK. I will definitely sending all my friends into Martin Mazda.

Bronson Blake

Josh Allison was great, he was very knowledge and made the shopping for my Mazda very easy. Thanks Josh

Eric Kennedy

Friendly service guys. I went for one recalled part and they found three more after entering the vin. Don't use the online appointment maker in the event they need to order parts. The lot is very crowded. They outgrew it a long time ago!

J Hardy

Purchasing a new car can be a daunting experience, however the staff at Martin Pre-Owned were able to make my purchase as easy and streamlined as possible. Ricky and Al were able to put together a favorable deal, and made the trade in process quick and painless. I would definitely recommend any and all to give them a try. Keep up the good work guys!

Charles Bermudez

Dan Carlton provided a great customer experience. He's very knowledgeable of all vehicles on the lot. Dan was also able to guide me to a vehicle based on my needs and made me feel like I was getting a very good/honest deal. Thanks Dan

Brian Windsor

Word

Jose Ramirez

My experience at Martin Mazda was great. Will my salesman and the sales manager were more than helpful and made the process easy and painless. I would definitely send my friends and family to Martin for there next new Mazda.

Megan Dempsey

I called 3 times to mazda service and all 3 times they hung up on me in the middle of a sentence! Completely unacceptable. Never again.

Krishnamurthy Srinivasan

I have been for my car service and it was pretty tidy even though it’s a small place. It has a cafe bar which has serve beverages. Overall it was good.

Gary Griffith

We had an incredibly pleasant buying experience. Staff was super helpful and knowledgeable.

Nickol Kapitanic

This is my second car from Martin Mazda. I loved my Mazda 3 but I love my Mazda CX-5 even more! Dan Carlton is hands down the best sales associate! He is professional and at the same time down to earth & honest ..... definitely not like those other car guys. By far the best car buying experience I have had x 2. Thank you Dan!!!

Michael Kugler

I didn’t buy a car here but did have interest in a hatchback and Brian Matt was stellar and I appreciate probably the best test drive I’ve ever had. I would have bought a Mazda but unfortunately the rear sight lines just wasn’t for me. That’s a knock on Mazda and not the salesperson. I definitely will send my family that are avid Mazda fans to him.

Crystal Rivers

Great cars to buy.

Michael Sadowsky

An hour fix for my Tanaka airbag.

Rica Aguilar

I had a great experience at Martin Mazda! The sales person (Josh Allison) and his manager (Erik) were very helpful. I was a happy and satisfied customer when I left the dealership.

Alexa Stracke

I recently bought a Mazda 3 from Martin Mazda. From the minute I walked through the door, everyone was so friendly and knowledgable. Will answered every question I and my family had and was fantastic to work with. If your interested in buying a Mazda, go here for sure!

Anthony Bingham

Earlier this month I was extremely unfortunate in that I totaled my vehicle. It threw a wrench into things as purchasing a new car was not planned nor in the budget. While i was waiting to hear back from my insurance company on the status of it being a total loss or not, i was looking around online at what makes/models were out there. That night i spoke with Olga over the phone and told her of my situation and that if it were in fact a loss, i would be in contact. when i got word that i should start looking for another call i called olga and scheduled a time to go in and look at the mazdas 3 that had caught my eye. fast forward to the end of that night and i drove away in my 2016 mazda 3 and couldnt be happier. The team of Olga, Tracy and Mike were great in helping me out in my situation. I wasnt in the best situation financially but they made it all work on all ends.

John Cooper

Total disrespect from this Mazda’s representative. Someone didn’t know the answer to my question so the rep refused to make an attempt to help me out. Told me “well then we can’t work on your car”

Jessica Riviere

I have been an avid Martin customer for over 10-years. Of all salesmen I have worked with, Daniel Carlton has always been the most reliable, honest, respectful and knowledgeable. Buying cars is full of tough choices and Dan makes it easy!!

Chris kulko

brian matt has done an amazing job with helping us find all of our cars and we look forward to buying our next car from him again. we highly recommend him to everyone!

Chris Sacharok

Excellent service center!

Gina Creek

My choice to give Martin Mazda my business when it came to buying a new car was one of the best I've ever made. My salesperson was friendly, helpful, and knowledgeable and continues to provide me excellent customer service when I need it. Since my purchase I have since sent family and friends to the dealership as well, confident that they will receive the same great service.

Markw12367@gmail.com Markw12367@gmail.com

My salesman Lenny Walsnovich was very helpful as was the sales manager Glenn Stitely will recommend Martin Mazda to my friends thanks again

David Estock

my salesperson Lenny was excellent and he gave me a super deal on my new car.

Wisdom Mills-Owoo

I've had some pretty bad dealership experiences. My experience at Martin Mazda gave me hope that there are still good dealerships out there. I was pretty young, so when I walked into other dealerships, people seemed to ignore me and whatnot. Not here. They treat every customer like a valued asset before they even know what you want. I never felt pressured throughout the entire process and my salesman was really patient. I really appreciated the experience here. I would definitely consider going back

Lauri Shaw

Their workmanship is top notch but their customer service is so poor I’m driving to another Mazda dealership for help. Tried to work with them 2-3x and just keep regretting giving them the benefit of the doubt.

Crystal Haynes

Service dept. Took care of my issue without an appointment. And answers my guestions. Very friendly service with a smile and did a follow up call next day.

Oscar Figueroa Figueroa

Myra Lopez is the person who speaks Spanish in case you need, she works in Martin Honda and Mazda. 100% recommended. She assist you with a lot of courtesy and professional.

Michelle Veasey

Love my Mazda 6 & the Mazda dealership in Newark, Delaware

John Duffy

I had a great experience at Martin. My salesman Will Deblois was very helpful and friendly. Great guy to work with and got me a great deal!

Sandy Wolf

The service department is the best!

gia capriotti

In July I was looking to get a vehicle, more along the lines of a used vehicle...I really didn't think that I could get a new car because of the condition my credit was in. Tracy is the salesperson with whom I dealt with, I have to say, he was & is absolutely amazing!!!! tracy worked with me over the phone for a few days until I actually went into the dealership on Saturday. Tracy was always patient, dilligent, accomodating, and made me feel like he had my best interest at heart! Even though I changed my mind a billion times, he was still polite and happy to help. Even managed to get me some lunch because I was starving after being there a few hours. In the end, I left with a 2016 Mazda 3 and couldn't be happier!!!!! Thanks Tracy

Lacey Tiberi

Doug Kane was great! Awesome customer service, I love my new CX5.

Lavern Robinson

Wow, what can I say. I have been in to visit Brian Matt on 3 different occasions. Today, August 22, 2015, my husband and I were scheduled for a test drive for one car and ended up with two. We cleaned out our garage today and it was all due to the superior service of Brian Matt. He went above and beyond being our salesman today. His professionalism and charisma places him a cut above the rest. Thank you Brian for a great experience and we are happy to be back in the Mazda family. Vince and LaVern

Starr Tiberi

Purchased my 2018 Mazda Cx5 from Doug Kane. He made the car buying experience about me and helped me find the one that fit all my needs. Thanks again!

Maddie Macrae

I went to Martin Mazda a few months ago while I was deciding to purchase a new or pre-owned vehicle. I worked with Vikki and she was AWESOME. She knew all about the car, its features, pricing and availability. I ended up going in more of a luxury car direction, but I almost talked myself out of that just because Vikki was SO GOOD. If you're thinking, Mazda, go see Vikki. You will be impressed!

Zachary Ahl

Quick and great service team. Appointments are easy to book online and transportation via a shuttle and other means are rather convenient. Also, large selection of new Mazdas with an outgoing and help sales team.

Stephanie Jones

We came in to look around at a few cars, were very hesitant to make such a big investment in a new vehicle and are still in the decision process, however, I wanted to take a moment and say a few words about Joshua who helped us at our visit at Martin Mazda! If and when we decide to take the plunge, we will 100% come back to see him! Not only was he knowledgeable but he was charming and made us feel comfortable! We did not feel pressures or like we were getting scammed. We had a wonderful experience! Thank you Joshua & Martin Mazda!!! You guys are amazing! Hope to be back soon for our first big purchase together!

Kris Edwards

Want a great experience buying a car? Go to Brian Matt at Martin Mazda! Brian goes above and beyond the norm to make sure you are 100% satisfied when you leave with the car of your choice. I have bought 3 cars from Brian Matt and his excellent professional dedication to his customers is like no other!

Elizabeth Moran

We got our brand new Mazda last week and Doug Kane was a dream to work with. He delivered on everything he promised and made the car buying process easy. This is the kind of service that makes people lifelong Mazda drivers. I will definitely be doing business with Martin, again.

Ashley Tracey

I've had my car serviced here two times & both times went great! The service men are awesome & have great customer service. They all make you feel welcome, handle all problems and always have your car done in time! Even let me know that my drive belt was going bad. Thank you guys!

David Lynerd

Great experience, great inventory. Got the car I wanted at the rate I wanted hassle free! Doug Kane was our salesman and right from on deck to at bat hit a home run for us. All the guys there were great and made sure we were well taken care of during the buying process. Thanks Martin!

Barry Scafe

Had an amazing experience at martin mazda help me out big time thank to beth patty and tony they all did an amazing job helpn meget a car thank you

W Bryant

I had a great experience at Martin Mazda. I recently purchased a new 2016 CX-9 and could not be happier! I worked with Herb Jordan. He walked me through the entire process and made the whole experience a breeze. I have purchased a number of cars through the years and this was, by far, the most positive experience I have had at at dealership. Herb was professional, thoughtful and fair. He even stayed a bit late to answer a few lingering questions I had about the purchase. For additional context, my family was in the market for a seven seater. We just had a third child and would like to have room for the dog and luggage. We did our research and narrowed down our search to a handful of vehicles. We then went to a number of dealerships where we were pressured to buy. The experience with Martin was entirely different. Herb never "sold" me on the CX-9. I took it on a test drive, asked a few questions and made the purchase that same evening. It was easy. After my other dealership experiences, it was refreshing to be able to evaluate a vehicle without any pressure whatsoever. I would definitely work with Herb and Martin Mazda again.

Devon Scott

I couldn't be happier with my overall experience at Martin Mazda. My salesman, William DeBlois, was extremely helpful and also patient. I knew I wanted quality at an affordable price and he pointed me in the right direction. There was no pressure for a sale just a sincere desire to match me with the perfect vehicle. My new Mazda 3 has exceeded me expectations and I would highly recommend this dealership to anyone looking for a new vehicle.

D B

I did not buy a Mazda, although they are very nice cars. However, I did visit this dealership. It was a good experience and the sales people were straightforward and honest. They were also not overbearing or pushy about the sale, and provided me with the facts. If I did not have my mind set on another vehicle I would have definitely purchased from this dealership.

Joseph Bernens

Good service department.

Michael Griner

These guys are great, the staff made it so easy and painless and got me into my new car and I am loving it! Thanks Brian Matt!

Shaniqua Brown

I recently purchased a Mazda CX5 from Will Deblois and I personally had the best experience I've ever had at a car dealership! Not only do I love the car but Will made me feel comfortable, not pressured, and not rushed to make my decision unlike past experiences I have had at other dealerships. I came in not knowing what car was best for me and not having a clue on what I wanted or what each car had to offer. But Will went out of his way to help me figure out the best fit for me and I am truly pleased with the final decision! This car makes me feel comfortable and safe and fancy! Thank you so much Will and management for truly going out of your way to get me the best deal on the best car! I will DEFINITELY be back! :) Thank you to everyone at Martin Mazda for making my car buying experience a great one!

Kyle Mench

Service department is excellent and very nice, however when I purchased my car I got the additional options of remote start, sound dampening, and a protective paint silicone spray. When I received my car from them they had installed an aftermarket remote start instead of the Mazda factory remote start for my vehicle. I was, and remain disappointed with the quality and functionality of this aftermarket remote start when compared to the Mazda factory remote start.

Cuong Nguyen

Been going there ever since I bought my brand new 08 Mazda. Had this problem for the pass couple years now. Seem like they just don't want to help you find the problem. Took my car elsewhere and they fix it.

robin S

I recently purchased a 2017 Mazda CX3 from Martin Mazda. My #1 go-to salesman is Brian Matt. He is by far the friendliest, caring car salesman our family has had the pleasure of purchasing cars from. He calls me each month to check if I need anything or to just to say "HI". Keep up the good work!

Kirk Miller

Great experience with Martin Mazda service. Our 2009 Mazda 5 had a strange brake issue. From research online I was really nervous if any dealership would fix it correctly. It's a complex issue and their first attempt did not correct it satisfactorily. Rather than return the car to me with some lame excuse like other Mazda service departments have done, they systematically worked the problem until it was fixed. Martin service kept me informed of the progress as they diagnosed my problem, even sending me pictures of the problem and giving me timely cost updates Their innovative use of text messages allowed them to quickly and effectively communicate. My main service contact Matt was extremely professional and was a pleasure to work with and I mean exactly that, a pleasure.

Ismael Santiago

WOW. I went in to mazda and was greated by Tracy Thompson. He helped my wife get a car and he was very entertaining and professional. I recommend anyone come visit Martin Mazda and ask for Tracy.

ps dro

I just want to say I had the best experience in buying a vehicle. my salesman was Tracy Thompson. he was excellent and also was very knowledgeable. I know where i'll be buying all my cars. thanks Martin mazda and Thanks to Tracy!

Chandu C

Went in on saturday afternoon and not even one salesperson bothered to talk even after 20 mins. Horrible business