Reviews of MAC CARS (Car Concessionaire)

Mary Kaye Nickel

Bought a car from them today. They seemed good to deal with and gave a large selection for such a tiny lot. I was happy with the price I paid.

Alisa Briggs

Horrible!! They lied on so many levels. Told me the car I bought was in great condition and a day later it stopped working. Had to put 2,500 into the car and didn’t even drive it for a week yet. And they love changing their minds on prices. Never again!!!

Jeremy Alston

Over priced cars

BacDoc121

Made mistake with my first review. I had not had car checked out by my mechanic until after my review. My son bought his first car. 3700 dollars. The car drove great during test drive and before test drive we looked under the car on a lift. Clean no issues visible. After getting home with car from Mac's Used cars. The engine had some smoke coming from it. The salesman had added a quart of oil and I thought that some oil got on engine and that was the smoke. WRONG !! Took car to my mechanic and got the bad news. Catastrophic oil leak. The sales person knew I was coming to look at that car. They had to have cleaned off all the leaked oil before I got there because when I viewed the under carriage it was spotless. By next day the car was down a quart and a half of oil. I called them (Paul/salesman) he told me once I drove car off lot any problems are now mine. The car can't pass inspection though Paul said it just passed there persons inspection. Had valid stickers. So not only did they commit fraud about the car facts and told me just one owner(had 4). They are working with someone that will put an inspection sticker on car even with a rear engine oil leak that spills onto exhaust pipes. Now two mechanics have told me "do not drive that car. It can easily catch on fire. Its a fire. Now my 18 year old son has no car for college and no money for another car. What kind of business would commit such significant fraud which included they only take cash. I have an open case with Delawares Dept of Justice. Not sure if they can help. If not I have no clue how my son will be able to buy another car. He's been saving for past 3 years.

victoria williams

Excellent reception

Marcos Mercado

The salesman Mike is a nice guy and tried really hard to help. Unfortunately, this dealership is not very reputable. They changed their mind on the price after we made the deal. I proceeded to give them a deposit, took out insurance and even had the bank check ready for them. My only request (which they agreed to), was that they fix an issue with the brakes before I would take possession of the van. They kept saying that they serviced the brakes but I kept noticing the same issue (brake pedal going to the floor). Apparently, they had several mechanics check out the brakes and even changed the master cylinder but that did not fix the problem. Finally, they took the van to a 3rd mechanic (the 1st two could not fix the problem). He advised them to replace the entire hydraulic system. That's when they called me and said they weren't going to sell the van anymore, at least not for the agreed price! They were informed that the brake job was going to cost more than they anticipated, therefore, they would no longer sell me the van at the agreed upon price. Again, this occurred after they agreed to the selling price and took my deposit. I did receive a refund for the deposit but lost valuable time (4 trips to the dealership) and lost the money I spent on the insurance and bank check fee. I guess it's a lesson learned... Do not do business with Mac Cars. If you do, just know that Mac Cars is the place to buy a car At-Your-Own-Risk!

Kelly Sprenkle

Salesman was knowlegable about BMW 535 we purchased. Unfortunately, the head man dropped the ball and didn't mail me the title for 2 months.

Sheree Madic

Purchased 2009 Black Cadillac CTS on 4/10/17. Car was waiting for me and the staff was informative and professional. Was in and out within hours. They did the deal to make my dream car come true. Would recommend this dealership to anyone looking for a high end vehicle. Thank you again for all your help and courteous service.

Paul Wills

GREATEST CAR EXPERIENCE IN THE TRI-STATE!!!! EVERYONE GETS APPROVED! !!!

LISA HANSON

Integrity is very important in all dealings. It is often said that you word represents you. I went to MAC Cars a division of Morsi Automotive Corp in New Castle Delaware. I spoke with the owner, Sid Morsi about a car for a community parade. He said yes and saw it as a great marketing opportunity. He directed me to his sales consultant Mike to coordinate. The morning of the event, Mike called to confirm the arrangements. 30 minutes before the start of the event. Mike called and said that they would not be able send the car as agreed sighting no one available to drive the car.. 30 minutes before the event! I drove by the establishment, Mike WAS there as well as at least two other associates.. As opposed to being straight forward in the beginning, they called this morning to confirm and then pulled the rug from beneath me 30 minutes before the start of the event. Integrity is very important in business and if this is any indication of there service level, I personally would not have anything to do with them.

Momen Elsady

Best dealer in Delaware ever, good prices, trusted cars and friendly stuff.

Ron Gottschling

First class used auto dealership.

Paul White

NICE

Deborah Matthews

They were very helpful. My niece brought a nice reasonable,clean run good car here.

Nady attar

Very Cooperated people

Tajuan Jones

Great dealership this is my 6th car from Mac Cars and I am pretty sure this won’t be the last one. Everything you need or want they can get for you. Best salesman in Delaware Paul my big bro. Satisfied customer always. I’ll be back soon..........

Buji Boo

Purchased a Mercedes CLS 500 AMG....need we say more

Andrew Francis

Purchased an extremely nice car from them and they were great to work with in the beginning. Paul was very helpful and stayed late both nights I came to look at the car. Mind you, I live in a Maryland so the drive was about an hour away. With my busy schedule, took me 2 weeks to get my vehicle Maryland State Inspected and everything passes except for the tires. The front tires have the steel cords showing on the inner parts on the tires, so from the outside you can't see unless it's on the lift. I only put about 150-200 miles in the two weeks of owning the vehicle, no possible way I could've made that happen. Once I call to inform them that it fails Inspection, I'm on my own to put new tires on a vehicle that was sold to me with poor tires. After spending $40k on a car that doesn't pass inspection leaves a bad taste in your mouth. They offered at first to inspect it for me, but since I live in a different state I can't continuously make that drive... So if it fails where I live, were they going to just pass it and hope I never knew??? Because it left their lot with the tires in that condition. Be careful and make sure to never leave that lot without fully looking over the car because you'll be left to take care of all the problems yourself even if it does fail inspection. Poor service... I would never leave my customers high and dry once they leave my lot and I sell cars for a living.

luke parick

Great place to buy a quality vehicle.

Jim James

Nothing but a pleasure to work with, my check engine light came on shortly after buying the vehicle and they paid for it to go to a VW mechanic specialist. They didnt fuss or fight, apologized about the inconvenience too. My regular mechanic said the car was in great condition and it was a good deal. Would and will be recommending them, ask for Paul if you have a chance.

Deandrea Jenkins

Great service they treat u like family paul is awesome

Ernestine Pratcher

Purchased a Ford Expedition from MAC Cars. Salesman Mike was very knowledgeable and I did not feel as of he was taking advantage of me because I was female.

SleepyMedia94

BUYER BEWARE!! Was sold a lemon. Sold me a car that the electric power steering gave out on me weeks later, was told it had an oil change and it did not. Was told spark plugs were changed and werent. One was a autolite spark plug, 3 were vw. Told me they took it to smith vw before they sold me the vehicle, told me everthing checked out fine. Lies because it had metal shavings in the motor. This is no dealer, just a big lemonade stand. Cars here make great driveway queens!

Jessica La Pointe

Got a great deal on a car. Salesmen were friendly and not annoying like other car salesmen I’ve dealt with in past. 3 years later and car is still great. I recommend to everyone.

jagjit singh

Great service thank you very much

Barbara Miller

People seemed very nice and easy to work with. Inventory excellent.

Buji Boop

Long waiting period

Walt Johnson

Always great!!!

tyeesha grasty

Great people and they know how to handle business

Otis Williams

I brought the first car they sold in 2003, and I am still buying from them!!!! Very honest and upfront!!!! Paul will only sell you what is good or good for you, but if you insist he will let you buy what you want!!! Sid and Romney are great as well!!!! I have only left with one vehicle that had damage, and that was because I agreed to get it fixed myself, because the bank wanted to give less than the asking price!!! I ONLY buy vehicles here because for 13 years they have been honest and loyal!!!!

Louis Davila

I bought a car in 2003 put 100,000 miles on it then sent the car to Guatemala in 2005 the car is still running wished I would have kept it class A cars. Just bought a Mazda3touring. Hope it last as long as the 98 Honda civic....... Love these guys......

Move Crew

My 2nd purchase from this dealership. Customer service always superb, and the quality of the inventory vehicles are always top of the line.

Jennifer Phillips

TOP NOTCH!! MIKE is a blessing. They are at the top of the game. Total integrity. Deposit made site unseen, car held even when higher offers were made. Also very accommodating. Been in this business for 35 years!