Reviews of Hertrich Family Of Automobile Dealerships (Car Concessionaire)

CLAUDIA Williams

They sold us 2 cars, ran my credit twice lowering my credit score 40 points for 2 years, check the true value of the car you want. Dont get caught up in excitement, check where you need to take your car for repairs, Lexus must be taken across the bridge hours away, know what you are looking at. Know what recalls are on your vehicle. Know the value of your trade in. You better know everything about what you want, what you can really afford. They are fantastic car salesmen. You need to be prepared and if you think you are buying extended warranty before signing papers make sure extended warranty is bought for repairs. New cars, new used cars are exciting. Slow down and be prepared. Dont trade your car for $1,000 when trade in value is minimal of $5,000. Slow down. We got caught up in the excitement. They did their job but not a morally good service for us.

Mike Nelson

Can't complain I work there it will be 13yrs. this fall

Gerald DEVINE

The female sales person was great the sales manager was terrible

Jt Lowe

Good car lot

Ann Melvin

Awesome dealership!! Mark Malone and his staff especially Alan Parker and Sondra in the finance dept are A++++

Susan Osborne

They are helpful and polite.

Jerome Cannon

Awesome car

Jilda Jackson

Great customer service and knowledgeable of their inventory. Thanks for your help.

Deadly Dylan

Good 5 stars

Tammy Stearn

Top notch dealer from salesman Jack, paul sales manager and Dave finance manger, I love these guys, they are the best! they gave me a great deal, thanks for my new terrain I give them 10 stars

jtice02 .

Bought my last 3 cars here... And plan to give them the first chance to sell me a new truck.

Red Mcgirl

Go see Allen!

Dee DeeWelch

Grate love them. Delores Welch

Arneishia Grant

They were very helpful and they always made sure to call me to give me updated about my car.

Aaron Woods

Overpriced compared to other dealers. Everytime I shop around I end up somewhere else buying a car.

Casey Couch

Don't know which one this is but I frequent Frederick Ford and Seaford and Hertrich in Milford bought vehicles from both prefer Frederick Ford wife thinking about new vehicle

Virginia Metzler

I always get good service at this dealership

Ronald Dickerson

A good complete inventory of Ford 150 trucks

Jessica Warrick

Love it

Michael Berkley

No good

MD GRAMMY 99

Found a good older Toyota Camry at a reasonable price. Allen found us a car, and the dealership even delivered it to my grandson at college. We then found that car was too small for his size (6'2", 200 lbs.), so Allen found us ANOTHER car (the older Toyota Camry) for the same price. That's service DURING the sale!

Karim Haider

Good

shane doe

Transaction went smooth but the certified preowned car I bought broke within 24hrs to the tune of 4700$ and their trying to make me pay. So far I have been 1 week without a vehicle thanks to these crooks.

Gilbert Morris

Good

homerchrist .

Salesman was great. Sales manager was great. The service manager, is worthless as a screen door on a submarine. They charged for a covered diagnostic test that they knew would fail, because they caused the issue to begin with. When it was brought back to be fixed, the service manager became argumentive and unprofessional. He contradicted himself multiple times with belittling us. To top it off, once the part was replaced, it was for a completely different vehicle. I have made numerous attempts to get something done about this but I have not been contacted back for over a month. I tried the service manager first. What a waste of breath. Then my salesman. Nothing. The Hertrich Buick dealership manager. He listened, said he would help and then promptly moved on I guess.

Eben Boyce

No happy with the way they advertised a vehicle and told it was there. Only to be driven around by a salesman trying to sell me something else. Never saw the vehicle I wanted to look at. Bait and Switch...total BS

Jacks Links

Nothing but helping friendly faces love you guys Michelle you're the bomb in service

Sara Hubbard

They have good service

Ms. Sudler

Friendly service team. *Trent

Amber Cockey

Just go to Hertrich Milford. Just...trust me. Just...go to Milford.

Meemee Ramsey

Not much of a sale if you really want to know.

jack hudson

You get the best pricing on GMC's and Buick's.

Heather Davis

My husband and I just purchased a vehicle here at Seaford Hertrich and the quality of service was outstanding.

Edward Kalinowski

Great place for a great deal on sales and service

Shane Mellin

Nice dealership. Professional.

Heuy Pham

The family of very rich I was typing Hertich keyboard auto changed it to very rich lol