Reviews of Boulevard Ford Lincoln of Georgetown (Car Concessionaire)

chester hope

Great

Ron S.

Very professional staff. I needed a temporary car and it was very nice. Excellent service.

Robert Karafin

Always a pleasant experience whether buying, getting your car serviced, or if you have a question about your Ford. These folks treat you right!

Suzy Hocker

They are very friendly and willing to explain what needs to be done an why.

Bob Bennett

I have lived all over the US and my service experience with Boulevard Ford in Lewes, DE is the best yet. Service Manager , Mike Bullis and his staff are the best!

Justin Cotter

I've bought two cars from Boulevard now. Good local folks in there, whereas I've experienced other dealers who bring in outside sales specialists. I did have one problem during my experience, but the sales manager fixed it without hesitation or question. I will be going back to them whenever my next car need comes.

James Waple

Nice people. Work hard to help with any and all problems and or recalls. Really trying hard to gain a great working relationship. Terry and Shirley in service do a great job!

Ryan Peters

Super painless ordering process for a new vehicle - was in and out of the dealership in less than 20 minutes. Now comes the hard part - waiting for it to arrive!

Michael Vasilikos

Would Highly Recommend!

Ron Craig

Facility- Ok but I've been in other dealerships that have invested in the comfort, entertainment and decor to make the waiting experience more palatable. Friendliness- In general, everyone is quite nice and accommodating. I love that they make arrangements for my transportation when needed. Diagnostics- I have spent a lot of money for items misdiagnosed and had to go back again to find the actual issue and pay additional cost to me. Value- It's probably an industry standard across the board but the repair prices are very high. I'm grateful for the rewards program. That help some.

WL Fuller

Was a fantastic experience! Vehicle was as described and they even delivered it to me. I never had to put a foot in their door... They went out of their way. Thank You So Much!

Joshua Hignutt

GREAT SALES AND SERVICE DEPARTMENTS. THE LADIES IN ACCOUNTING ARE VERY FRIENDLY!

Ambur Brown

Since iv bought my car iv had to have the clutch replaced twice, now that i own tge car i dont really like it anymore. I honestly think i should have never bought it.

Dawn Garrette

I was very satisfied with the purchase of my new Ford Edge from Boulevard Ford in Georgetown De. Our salesman was not pushy and did not try to sell us features that we were not interested in. Bill Woods explained everything we needed to know about the process and after the purchase showed us how to work everything inside the vehicle. My husband and I have already recommended Bill Woods and Boulevard Ford of Georgetown to our friends and family. Best new car buying experience we have had.

Josh V0lk

Two hours for a scheduled oil change. Oil light came on a week later. Dont think I will be using Boulevard again.

Joan Vance

Love my Escape but the service,,, not so much. The waiting area is very pleasant and comfortable but my complaint is with the service computer. I responded to a recall about the dipstick early after acquiring my Escape. I was told the oil change required for the recall would not be considered my first "free" oil change. When i returned for my scheduled one, I was told they had no evidence I was still entitled to a "free" oil change. Otherwise,, the service is great. I would definitely recommend Boulevard Ford to others.

Constance Foster

Bad bad bad bad bad bad bad 0stars

Marilyn Figgs

Was looking for particular combo in a 2015-16 mustang. Jeremy took the lead and went the length to find the exact mustang I wanted. Daniel was very supportive and helpful through the process. We have purchased several vehicles at Boulevard. The buying experience has been positive on each encounter.

Shawn Murray

They seem OK

Rich Mo

Very pleased that the service manager reached out to resolve a maintenance issue. Impressed with his responsiveness and understanding of the issue.

Richard Martin

I have had my vehicle serviced (scheduled maintenance) two times at Boulevard Ford on route 1 in Lewes. The service was prompt, thorough, and reasonably priced. They also did not come to me with a list of recommendation to run up the price, as so many dealerships do. I am very pleased with the service at this facility.

Shawn Kee

I work there

Sandra Wald

A nice place with a nice deal.

Ellen Marshall

FYI: If you have State Farm insurance, you can get a discount if you sign up for the "Drive Safe & Save" program HOWEVER, you have to purchase a vehicle with a Sync Navigation system to upload the necessary vehicle reports for the discount. The dealership was unaware of this, BUT Ford is aware. Ford as a company failed in keeping the dealership up to date on this information or the dealership is not keeping up with the latest information.

Thomas Browning

This is not my first time for service at Boulevard Ford. The staff are very professional and courteous but foremost, they treat your automobile as they would their own. I have never had to go back once they service it. I highly recommend Boulevard Ford's Service center.

Bob Czeizinger

WTH! I'm waiting for my truck's oil change and Boulevard has some sort of YouTube streaming on their TV in the waiting room. I've never seen such nonsense in my life. It's crap that would appeal to a 10 year old. Everyone in the waiting room is an adult with average around 50. I guess I'm going to go and complain.

Greer Stangl

Boulevard Georgetown has serviced my vehicle several times. Each time they have been professional, efficient and knowledgeable. It is obvious they work hard to take care of their customers. I feel safe leaving my car with them.

Craig Klasic

Awesome experience with John Cribbin and the whole team. So easy and hassle free. They took care of all the details - it was my best car buying experience ever.

colin diggs

I made appointments for my F150 and my Mustang for service. Both were recalls by Ford. The service was excellent. Having recently moved to Millsboro, this was the first time at this dealership. I’ve dealt with many dealerships in the past, but none could compare to Boulevard!

Vito Ingerto

Great service, courteous and friendly staff. Special thanks to the gentleman that showed me how to remotely start my car.

Valasteen Hooper

Excellent service. Always prompt and courteous.

Robert Mills

Excellent service dept and the staff are very professional and respectful.

Malcolm Weiss

Very good service. Had tire problem and they contacts manufacturer to help me get new tires with substantial discount.

Tony Parisi

Streamlined and efficient way of doing business. Very professional and down to earth staff that strive to meet your needs. Highly recommended to anyone in the market to purchase a vehicle.

TJ Fortune

Excellent group of people who demonstrated great listening skills and tremendous desire for customer satisfaction. Thank you Ryan, Chad, Skip and the whole team.

Donna Resnick

The service department was terrific! They were on time starting the work on my car, it was finished in the timeframe they indicated, and everyone was pleasant and helpful throughout the process.

David Choquette

Always a great service, but the last week I've been there twice, once for oil change and today to mount tires. Both visits took over 2 hours each.

P'Donia Whitmore

I purchased my Jeep Wrangler from this dealership and I was pleased with my purchase. It was a little frustrating at first finding the place because I drove from the Washington, DC area & I wasn't given the correct location where to pick up my jeep. After I left the dealership and was not happy with items in my vehicle, I called Tom the sales manager who offered to pay for the missing carpet, purchase my weather mats, and even get my Maryland state inspection taken care of for me. The best part about it was he sent someone to pick up my vehicle so i didn't even have to make the trip back to DE beach. With this outstanding customer service I received I wish I could purchase another car/truck from Tom. Talk about going above and beyond!!! :)

Alex Hambleton

The sales process with Rose and the sales manager was exceptional. The true test of an organization is when things do not go as planned. My vehicle needed a additional service attention and with hesitation Chad resolved the situation. I deeply appreciate the customer focus and my satisfaction really matters. As I continue to grow my business and the need arises for another vehicle Boulevard Ford of Georgetown is my go to. Give them a try you can’t go wrong. Alex

Mike Wolanski

I drive a 2005 F-250 super duty diesel, my wife drives a 2009 Lincoln Town Car and we bought a new 2015 F-150 for my daughter as a graduation gift. I have always been a very loyal ford customer. I had no problem with the sales department at all. They were great. I could not ask for better. My wife loves that with a 3000 mile service on her Lincoln, they wash the car for her. My problem is with the service department. I was told when we bought the new F-150 for my daughter that we did not have to make an appointment for service. Just pull up to the door on the right and we would be put in next. I would never take advantage of that option. I think it is more polite and courteous for every one. Me, your staff and other customers that might be waiting, so I always make an appointment. The last 2 times my daughter had her F-150 serviced it took over 2 hours. After an hour she was told 20 minutes.30 minutes later again she was told 20 minutes. She called me very frustrated. They had made her late for an appointment. It was more the condescending , rude tone that she received than the wasted time. That same thing happened to her twice. The same story, 2 times. My wife made an appointment to have the keyless entry number reset on her Town Car and had the same exact experience. Over 2 hours with out as much as an apology. She got the same rude tone when she was told 20 minutes, 3 times. I filled out another survey about this problem about 2 weeks ago , I received a call 2 or 3 days ago from a man named Skip, that had read my comments and was appalled at how we were treated at his facility. He told me that I was not the first to have the same complaints. This Skip was a great guy and made me feel much better about the whole situation. He assured me that this would not happen again. Skip, if this feedback gets to your desk I just want to say thank you for your concern. It did feel nice to be treated like a valued customer. Thanks again.

Jim Williams

I have been going to the Lewes Boulevard Ford for the past three years, and have been very happy with their employees, and the work they have done on my Ford F-150

Dianne Connelly

Great

Adrianne Lowthert

Very efficient and quickly found what was wrong and able to get it fixed.

SJM III

Awesome!

Gene Speicher

Great fast, quality, on time service

Jesse Millman II

Good Vehicles, Prices and Service.

Bill Sawyer

Was very good

premiumblend100 .

I guess the days of negotiating are over in this dealership. We weren't miles apart with my offer and your price, more like blocks from eachother.

JOHN WOOD

Excellent service. Shirlee, the service advisor, was knowledgeable and efficient. Had service on my 2005 Escape last year. Experienced engine performance problem in March 2016. This was promptly diagnosed as a defective spark plug. The plug was replaced under the parts warranty! Thanks, Mike Roob

James Austin

They sold me a vehicle with a badly bent rim. WhenI took it in they said the bend was not that bad. A few days after I left the tire blew and came off the rim while my 15 month old daughter was in the vehicle with me. I called the manager to let him know of the situation and as you could imagine he did nothing and never called me back like the said he would. Go elsewhere for a vehicle.

ron wildgust

A big thanks to Boulevard Ford for properly identifying a serious problem with my Wife's Shelby. I had the car to two other dealerships with the same problem with one making repairs 3 times to only have the problem come back with in 200 miles. Skip at Boulevard saw(heard) the problem and through some excellent back office work discovered that the rear end in this high performance car was the wrong rear end for this car and was mistakenly installed by the factory. He took charge of the problem, identified it properly and took corrective action eliminating the problem. Great experience, got my attention and will have my business from here on. Ron Wildgust

Chuck Seaman

I needed tires for my large SUV. Ordering, scheduling, and ease of the whole process was very satisfying. I like that they offer B/G fluid flushing for systems so I'll return to have those services too. Everyone I spoke with were polite and helpful.

George talley

I purchased a new Ford Escape in February. After a few months the battery went dead, unusual for a new car. I took it in and was told that batteries in new cars that have been on the lot occasionally go dead. The battery was replaced and charged. About a month later the battery was dead again. I had been driving the car almost daily so it was not that it was sitting out for a long time. It went into service again, the battery was charged and diagnostics were run but no malfunction was found. I was out of town for 10 days. The car would have been parked in Baltimore but I had no confidence that it would start so I left it at home and took our other car. When we got home the battery was dead again. I had received one of these reviews before I left but wanted to wait to see the results of the service. When I got back the review had expired so I emailed the service manager. The result of my email was another survey and no other contact whatsoever.

Twanita Bragg

Thank you Terri!! My vehicle broke down while I was on vacation and they got me and fixed up in about 2days.

Paul Duncan

Got brakes done great work price was high but fixed it and will be going in again within the next couple weeks for more work

Jason Cooper

Been a few times to have stuff done. Friendly staff in the service department. That's always a plus.

Donna Malacl

I liked it

Quinton Hull

Went in looking for a used car and ended up buying a new car because Ford offers great deals and because they really worked with us. Rick Paquette did everything he could to make sure we got something we could afford and something we wanted.

Jack Denson

Go there for me SUV service. Great.

Dan D

Great and timely service. In and out in an hour for routine service, made an appointment online the same day no problem.

A Hume

EXCELLENT salesman, (Ivan) and EXCELLENT financial manager (Chris). Both worked with my husband and I to purchase our vehicles. We initially intended to purchase 1 car and based on the wonderful service and price we ended up purchasing 2 vehicles! Thank you Boulevard Ford you have customers for life!!!

Pamela Szypulski

From the time I walk in to when I leave I feel very special. They care bout you and your car!!!! I still feel the same

Patton Gunn

I used their website to set up an appointment to take my Explorer in for an oil change. It was easy, fast and convenient. Will use it again. The service was courteous and fast.

Enrique Nelson Escobar

On a late Saturday evening I searched for a Honda Element and Boulevard/PRESTON had one. I called hoping to just leave a message; however Mr. Ray Turner-Salesperson at Boulevard answered the phone and I was able to establish a link with the dealership. Needless to say, it was a very pleasant surprise to hear a "human" at the other end of the proverbial line. I made an appointment for the following Monday, which Ray reminded me via e-mail. Drove the car. Liked the car, decided to make an offer with some conditions which Boulevard management accepted and we made a deal. They worked on the brakes, which one of the conditions...while I waited. However, half way to my house a Tire Pressure Management System warning light came on. I talked to Ray about it and he indicated that he would request the light to be checked by a Ford Preston dealership close to my house which was performing the MD inspection. When the Ford dealership was not able to fix the warning light, Ray mediated in my favor with his managers for the Element be fixed at a Salisbury Honda dealership. I expressed to Ray that the kind of customer service, staying behind the product they sell, is very uncommon nowadays. Thank you Ray and your dealership for making the car buying experience a very rewarding one!!! Next time I need a car or know of someone who needs a car I will call Ray Turner at Preston Boulevard in Georgetown, DE.

J La

Won't be back again. After my truck was serviced for an oil change, the mechanic wrote up a power steering rack leaking. According to several parts store and a mechanic, the information was to vague to understand the problem. I was also told that a 2000 F250 V10 doesn't have a power steering rack. I would expect a bit more competents from an auto repair facility specializing in making repairs.

Sandi Beideman

wait time was very long, as it was the last 2 times I brought my vehicles in for simple service. 2 and 1/2 hours a little extreme. But all employees are very courteous and I have been a customer since 2000.

Patricia Bonfante

I love dealing with them. They always go above and beyond for us. Both of our cars have been purchased there.

JOIE RAKE

Service excellent!! Even got a loaner while my car was being repaired. Terry at service desk is very helpful and professional.

Victor Scango

My experience in shopping for and purchasing an F 150 pickup truck was a very positive experience. The salesman, Scott Zielinski, worked hard to find the vehicle that matched my requirements and he succeeded on all counts. The truck has an amazing number of electronic features that my 2008 F 150 did not have. I would recommend anyone interested in purchasing a new Ford or Lincoln vehicle to visit Boulevard to see what they can do for you.

Herb Gibson

Local ford dealership

amber cook

Had a great experience today at the dealership. I brought my truck in to check on my air pressure light and get an oil change. Came in 10mins early to my appointment and was warmly greeted by the service dept, who was very kind and attentive throughout the process. It was a quick and easy drop off and they gave me a courtesy call that my car was ready. Would definitely recommend Boulevard Ford in Georgetown and will be a returning customer!

Nick Bohenko

I had an issue with my car and the mng Ryan took care of me right away

Michael Crescenzo

I brought my car into Boulevard Ford Lincoln in Lewes, DE because the engine light went on. I did not have an appointment but Terry, the customer service rep, took the car in anyway so it could be evaluated. Lucky for me as it turned out I had a thermostat problem. The car was serviced and repaired that same day. I received excellent and courteous service as I always do from Terry. The problem was diagnosed within an hour and all the cost options were carefully explained. Was even offered a ride home as I had to leave the car. Another great experience for me.

Art Payne

2006 Ranger needed airbag recall work. Completed appt. request via internet. Was contacted via email to say part was ordered and I'd receive a call when it was delivered in a couple of days. Part received and I got my call with an agreeable appt. In and out in less than 2 hrs. Great experience and thanks for the coffee! I'll be back. Just moved here from Maryland.

Charles Steele

Went to them for a recall on my 2010 ford escape left them in a brand new 2016 ford escape..great people great service..

Trella Pascual

I had a good experience with Joe Turner..this is the first time I have gone to a dealership and don't feel cheated. I have been telling all of my customers of my experience. And how easy it was to purchase the car. This is my first car that was no previously owned

Dan Foskey

Quick and always on schedule

Carol Chrzanowski

They are pretty cool,

Tom Farrow

They, the Lewes site, were fast and efficient while doing to 5000 mile service on my F150. I was out of there in less time than I was told when I dropped my truck off so that in itself was amazing. I felt that they were really interested in me as a customer and will use them for the next service. Tom, Lewes DE.

Marc Bathon

Do not take your vehicle here for service. Worst service ever

marlene blasey

Very good service.

Frank Milford

Just picked up a car for our business that was in for service.

Paul DuCott

I have a several opportunities to use the service department in Lewes and I can’t say enough good things about your staff. They are super friendly and get you in and out as fast as they can. It’s a pleasure to work with you people... oh and the snacks in the waiting room are a huge bonus!!

William Hitch

Bad experience from the start that just keeps getting worse. To keep it short and simple I have called and people have answered the phone and told me my sales person would call me back. I have called my sales person and left messages and never received a call back and I have sent emails. Worse customer service ever. This was my first time buying a car from this ford dealer. I usually use another dealer. I decided to take a chance and wow sorry I did. I called about a car I saw online to be told they would check into it and give me a call. 3 hours later no call I decided to drive 40 min to go all the way there myself. I got there they didn't even act like they wanted to talk to me. I had to go find a sales person myself. They tell me the car i drove 40min to see was taken to another dealer. I explain to the mgr the trouble I went through to see it and he said he will have it brought back. I wait 30 min to have the vehicle that shows up not even to be correct model. Mgr then tell me the one on internet shouldn't have even been on there and he doesn't know where it is. So I look at the truck he has brought me and yeah very plain. He then shows me a new and better truck then the one I came to see but of course cost more money. I love the truck. So I decide to buy. They don't have the spare and said they would have it by Monday. Glove box broken. They will order I call Monday get transferred to voice mail leave message. Never get a call back. I email Tuesday never get a replay. I call Wednesday sales person is off. So I ask for a manager at this point I'm mad. Then my sales person answers wow he does work. So my key will be there tomorrow I can come get it. He will get up with me about my replacement glove box. Almost a month has past and guess what no call. Again worst service ever don't buy from here. If anyone from this company would like to contact me feel free. I won't however I won't hold my breath....................note as you can see below owner said a manger would call me today. I still haven't got a call. I think ford motor company will be getting a call from me.

andrea Van Horn

I am not satisfied with Ford corporate. Your staff at Boulevard is polite and tried to facilitate a reasonable fix for my Mustang but alas were not real great at followup. I have a garage kept 2012 with blistering paint on the leading edge of the hood. The fine print state because it is 2000 mile past the 30,000 mile mark and 6 months older than the 3 year mark and not rusted,, the car is not covered. Ignore the fact the hood is aluminum and will never rust. Now the fact that without even mentioning my car was a Mustang the service manager knew I had a problem with paint. So my question is why isn't that a recall by corporate? Please forward this missive to corporate or a member of the board. Your staff is unable to facilitate beyond step one. Thank you Andrea Van Horn

Dave DeMeester

Great service

Chokolate Toppin

I chokolate Toppin suggest if any is purchasing a used vehical from preston ford boulvard in Georgetown,De please be cautious take vehical else where get a complete check over before purchasing they know how to talk make you feel important that they looking out for their customers bull they all bout their commission they get to get rid of used vehicals. So sad but tru I was sold a used ford fusion they gotten in 1-3 days prior to putting off on me. Front passenger seat slide fordward and locked 18 months now and seat still locked in forward position. This happen only few months into purchase. Smh

Pat Guditus

I had a great experience buying my Escape from Boulevard. Everyone was efficient, helpful and informative. Thanks!

Michael Proudfoot

Always do a nice job.

K Elliott

Awesome sales and service team.

Nicole Meringolo

Took my 9 month old Ford Focus in because I had experienced my second flat tire (same area as the first flat) , the last flat happened 40 miles away where I had to buy a new tire. My husband and I thought this was an unusual occurrence. Scottt old me to bring the car in the next morning. He and the tech were very good at showing me where the tire was hit by some random object and that it could not be fixed, no other problems found with the rim, etc. while I was there Scott noted that I needed an oil change and so that was completed the same day. All in all, Scott and the tech were patient, understanding, professional and friendly. The cost was fair and the work was done in an efficient manner.

John Gangone

First time to this Boulevard Ford dealer. Service from the service department was outstanding. I will return to this dealership. John G Lewes Delaware

Amanda Straight

This place is a JOKE! Do not take your car there. I was charged $99 to have them hook my vehicle up to determine why the "check engine light" was on and the vehicle was skipping/bogging down while driving. After hours of waiting they informed me that it was covered under warranty and it had been taken care of(but if further issues arise please bring it back). We moved directly after that and issues did arise so I CALLED the dealership. The service department informed me that in the "notes" NOTHING was fixed lights were cleared and that the customer (me) would not leave the vehicle overnight to perform the maintence. I left satisfied thinking $100 to have it fixed wasn't bad....in reality I gave then $100 and sat for numerous hours while they did NOTHING and worse part LIED to my face Along with that they refused to do anything even after I explained what actually happened.

Maggie Schrider

They play Fox News in the waiting room. It's like they're trying to trigger people

JAY BARMACK

Great service

Bruce Marine

Had F250 detailed. Looked show room new when picked up. Great job.

Veronica Cavanaugh

We are very pleased that Boulevard Ford of Georgetown easily ordered and installed a hitch so we can transport our bicycles wherever we choose to ride. The service was fast and extremely efficient!

Lela Simon

Couldn't get straight answers. Cars they showed me were either trashed or broken. Sales guy was nice, but seemed to have no clue.

Brad Eastwood

If you are looking to buy a car here I highly recommend seeing Michael Burrows he’s a honest salesman and will treat you right. He will make sure he finds the exact fit and need for you and family.

Gary Montalto

I had "The works" oil change and as in the past everything was done very well. Disappointed that I was not provided the complementary car wash that is usually done.

Pamela Steinbach

Very Disappointed! I made an appointment & brought my Ford vehicle to the Boulevard Ford Lincoln of Georgetown for a Service Engine soon Light that was on. Had a diagnostic test done. The service tech came & told me what the problem was it would cost over on thousand dollars to have this work done. I thought the cost was "way too high". I then went to another automotive shop. They did a diagnostic test and found the same problem. However, they quoted me a price to fix the same problem for less then half of what Boulevard Ford Lincoln of Georgetown wanted to charge.. I had the work done at this Automotive Shop and my my Ford is running great!. I have taken my Ford to Ford Dealers for many years for repairs and am know a very disappointed customer! Won't be going back to Boulevard Ford Lincoln dealer in Georgetown, DE.

Joe Machovec

Took my Taurus there for some re-call work and I was impressed with their positive attitude and work ethic. I was impressed enough to take my F-150 for in some diagnostic work They explained all my options and didn't try to sell me anything. Just what I was looking for. I recommend them. Honest people doing an honest job.

Joe Tag

auto was in for annual detail. the gentleman did an excellent job.

carol shonts

I have been dealing with Boulevard for 14 years and have had great service with them. The service department has always been easy to talk too, and they explain everything they do to the car. When I got my new car and could not figure out how to do things or a light would come on, they would always be nice and tell what to do or to show me how to do it myself. I have even told my friends to bring their cars there.

Mark Justino

Absolutely horrible service!! Never seen anything like it. Bought a 2015 Ford Escape that in the end paid about 20k for and have been there three times to get it detailed and each time they failed!!! Never been so disappointed in my life. Service manager should be fired!! First time we went to pick it up not only was it not detailed but it had a nice gouge on the right quarter panel. They promised me they'd make it right. What they did was dab it with touch up paint. Horrible place. If I owned the company we be looking for a new service manager and maybe a few others as well. Unfortunately the lack of communication didn't help as our salesman.. forgot we were brining it in and although we tried to get ahold of him and the floor manger no one ever answered our calls. Furious with the lack of professionalism.

Caroline Gigon

Excellent service

Jan Stevenson

I have not bought a car in 15 years. I was very pleasantly surprised by the caring and service I received from Tom Daly at Boulevard Ford in Georgetown. Also the service department at Boulevard is the absolute best. I have worked with them for many years .

The3cho1 .

I had an absolute great experience with Bill Stack while purchasing a new vehicle. Bill was outstanding with how well he helped me considering I live about 14.5 hours away from the dealership. He helped me arrenge to be able to fly to the dealer and drive my new vehicle home and everything was all set to go and all went so very smooth. Thank you again Bill Stack for everything you have done!

Bernie Sloane

The service advisors who greet you (Terry and Jack) at the Lewes location are wonderful. They are a pleasure to deal with. The service manager (Mike) goes the extra mile to satisfy.

Ginny Succarotte

Helpful, knowledgeable staff.

Clint Bader

As always, Mike B again shows why he's one of the best service managers in the business!

Bill Murphy

My first time taking my Escape to Boulevard Ford for routine maintenance. Making an appointment online was very convenient. Service was completed quickly. Everyone I encountered were very friendly and helpful. I will continue to bring my car there for service. They will be my first choice when the time comes to consider my next Ford.

Tom Lykens

Satisfactory. A better waiting area would be an improvement.

Pattie Kretchmer

Thank you Tom Enger for making our buying experience from the point of contact to closing our new 2018 Explorer Limited purchase. Tom promptly responded to my e-mail and text messages. When going over the vehicle he took the time to explain every operation of the vehicle. Kyle & Hailey in finance were great at answering our questions Our overall experience with Boulevard Ford in Georgetown was 5 star. We will defiantly be back to purchase our next car.

Charlie Lyon

Horrible experience , will never shop with the group again. Couldnt even believe the worst experience ever in trying to buy a vehicle. Was insulted by salespeople, and sales manager never even followed up. On your way to 50 top sales car company Not with the customer service I received. Nothing but a bad experience....

Sea Light Design Build

Ryan and his team are the best! We've always had great success and would never trust anyone else to buy our FORD products from. We've also bee very pleased with the service department and that is why we have used them exclusively for over 20 years! Thanks!

Julie Lewis

They go above and beyond for their customers. Highly recommend!

Kenneth O'Malley

Friendly staff, quick work.

Donald Smythe

great service great service writers

Donna Murray

I always take my Fusion in for service at Boulevard Ford in Georgetown. Pleasant , and professional staff!

Michael Karczewski

Not sure what is happening but my gas mileage has declined by 3-4 miles per gallon. I'll check the my oil for clarity tomorrow. Brakes you installed work fine. That $150 windshield reserve tank you asked about doesn't leak as I used it on the way there and since - must been someone else's car. Checked the oil and it's dark and the recorder says 13% oil life so I'm not sure if it was changed or not. So is my engine safe, wearing out faster ? Played phone tag with Skip for a few days and well going to pay to have the oil changer again to be sure. Seems like every 3rd trip there is some thing wrong. Shopping around for someplace more reliable. My other car had problems with the air pressure sensor it took a couple visits and calls about wrong parts and ......

marisol Hammond

Great service. I leased my first vehicle there last month. I've bought cars in the past, never leased, but I have never gone alone and felt comfortable enough to go through the process without my husband or father by my side. These people were amazing. They worked in my budget to find the car with exactly what I wanted the most. I LOVE MY FORD ESCAPE. I am grateful for their customer service. I HIGHLY RECOMMEND BOULEVARD FORD IN GEORGETOWN. Ask for Eric Curlett....he is a good kid and I doubt anyone there works harder than he will to leave you driving off smiling in your new car!!!! -marisol

Laurie Bliss

The detail shop here is the best! Ask for Bryan!

Gilbert Morris

Good

c hazzard

Very good job will come back

Maggie Russ

Good

Joseph Lopez

service dept is amazing. Good people

Nelson Hendler

Clint Bader was great. He told me about the truck via email, and he made arrangements for financing via email, so I didn't need to drive 2 hours to fill out forms. He is definitely service oriented. Everything was waiting for us when we arrived, and everything was as promised...even fact, even better than promised. I've never said this about a car sales man, but this is a fellow you can trust. That is rare in most business situations, but truly unique in car sales. I'd use Clint again for any purchase. Nelson Hendler, MD

Bob Tate

Nice people

Glenn Busker

Lots of F150's great selection of colors

Gary King

To whom it may concern. I'll have to be careful with the thing as I go forward. My experience with this company that took over. I'm going to be a Pearson who is a Honest Pearson. You see I'm one that I will tell you the Truth. Why because I have a huge fan of it. As to say, ,,no matter how bad it hurt always tell the Truth. Ok So my experience with the dealership was a 6.yes I have to be responsible for the question. And answer. You can tell at the time of day. Everyone happy and excited for the first sell. I have noticed that all sales people are waiting to make a reasonable price. But really you don't have to rush people into purchasing a new truck or trade in a car. Went you hear about the sales price it is alway the same thing. I'll do this for you I'll do that for you. Same words. Me I rather talk about it if I'm seriously considering buying. Not one to jam a deal. Every one needs customers, but patience is better than rushing and misleading a customer. That where it is a shame. Wait the salesman told me that it is covered now it isn't. There is no.one can see beyond. And there is a problem. No ASUME that a customer will not know the truth. That is hurtful I have a huge huge problem with this. In the military we call it. C Y A. That is what all customers has to be held with. But really it comes down to how the severe is a how good are they. Will they listen to the customer problem. Plus in a while you please a lot of people. Just be Honest with all the things that what is inportment. Lieing no so confident in your place as well. Just keep it simple and easy and convenient for all the customer and severed thanks for your loyalty

D Howard

I got an oil change and tire rotation. A couple days later my husband noticed my tire pressure was low. Three tires were 32PSI, one was 33PSI. They should have been 35PSI. It's always something.

Amber Dykes

I recently bought a used SUV from TJ Parkinson and it was an easy and smooth transaction. He was patient with me while I drove several vehicles until I found one that had what I was looking for and that fit into my budget. He was straightforward, honest, and left the decision to me- no hassle. Anyone that is looking for a new or used vehicle, I would suggest giving TJ the opportunity to show you what he can do for you at Boulevard in Georgetown!

Mike Djakovich

Excellent variety of vehicles

Michael Ohr

Great place for getting my two Ford s service. Terry the advisor is the best.

Anthony Lewis

Great service and staff!

Michael Taylor

Very pleased!!!

Carlos Casas

Boulevard Ford was very easy to work with for our Ford purchase. Highly recommend!

Laura Clendaniel

I went with a client recently. They were not pushy, very patient, and they got him a car that day at what he could afford. I was so impressed of how the staff, from the sales person to the managers treated both of us. If I were to buy a car, i would go here.

Rob Culver

Very enjoyable. Steven White was very accommodating and friendly.

James Filippis

We found the staff to be very friendly and courteous. They clearly explained what they were going to do and followed up what they found needed to be done. All in all a very pleasant experience.

Marshall Murray

Purchased my son's first car! Great staff! Highly recommended!

Carol Lynn Orrell

You can't go wrong with Boulevard Ford Lincoln. They went over and above expectations. I got a great car at a great price. Everyone was friendly and attentive. I could ask for more.

Christopher Hepner

I have been a Boulevard customer for about 5 years. Solid customer service and the Preston change has resulted in some improvements as well. Terry in service is great!

Cody Becker

Great people. Always take care of us

Diane Dolan

Boulevard Ford works very hard to maintain quality and customer satisfaction. My car has always been serviced or fixed completely and on time. They have gone out of their way to make sure that I am happy with the results.

Kenneth Schroyer

Everything was good,

austin brown

Had a Jeep wrangler I was going in to go buy listed online for 25,200 yesterday and then looking at the ad today they jacked up the price to 28,999$... Almost a 4k hike...called the dealer and they said they priced it wrong. glad i saw the change on the website before driving hours to go get it. False advertising!

Todd Waide

Very good professional

Jared Becker

They do great work and their service department treats you like a king. They even drove my vehicle back to me.

Joseph Hopple

The job was fairly done but once again nothing above and beyond. I have spoken to Preston on several occasions about areas to improve with out change. So middle of the road is the best this business will obtain from this probable one time customer.

Deborah Bosick

I had a great experience. I feel very safe leaving my car in the hads on Jack in the service area. I was there for a ding in the car and while I know that was someone else taking care of the ding, I give high praise fo Jack.

anthony mendez

I recently had an EGR problem with my 2012 F-250 diesel truck that was still under factory warranty. Boulevard Ford, which is the dealer I purchased the truck from, scheduled my appointment in a timely manner that allowed flexibility with my changing work schedule. The repair ended up taking an extra day, and they called me ahead of time to make sure I was going to be able to arrange alternative transportation. The truck was returned to me as expected and has been functioning properly with no apparent problem ever since. The service department has always been friendly & efficient. Lastly, Boulevard Ford offers a cleaning/detailing service that I take advantage of whenever my vehicle is getting work done. For a reasonable price, they do an awesome job both inside and out, which is a nice little perk when you go to pick your vehicle up and it's all nice & clean!

Paul Smith

I bought a new vehicle and a used vehicle and was very pleased with my deal and professionalism of Boulevard Ford.after bringing home to use vehicle I had noticed a couple of blemishes I spoke to Ryan the sales manager and he had me bring it in and they fixed everything no problem no questions asked will definitely buy from them again great experience!!!!

Dennis Russell

I dropped my car off first thing in the morning for a routine service. They arranged for someone to take me to work, and called me when the service work was complete. I picked it up at lunchtime. Very satisfied with their work and customer service.