Reviews of Bayshore Ford (Car Concessionaire)

Tammy Rieger

The service department is very good at communicating with me and letting me know what is going on with my car. They always call after they diagnose the problem!

David Hampshire

Repair of my 2017 Fusion Hybrid was completed in a timely manner in a professional and thorough manner using Ford OEM parts. In particular, Ron is an excellent technician who went out of his way to keep me informed every step of the way and to ensure my complete satisfaction. The quality of the repair work was top-notch. Thank you.

Augustin Liviu

Great Ford Dealer. Parts manager is very patient and friendly, always there to help. Service Shop is fast but not always, normal, is a autoservice not a pizza store.

paul brown jr

There service was excellent. There professionalism was on point. Me and wife felt a sense of trust. Well, as much trust as you can have for a car dealer.

Jennifer Lynn

So we went in looking for a new car and we found a this car that was a pretty decent price for $11,000. And I am I female so the salesman thought you was going to take me for a trip. $11,000 with a $2,000 deposit plus a $500 trade in. Car payment should not have came out to 283 told me that there was a 30% dealership fee that I've never heard of. This car was for my boyfriend who never bought a car before. I have never in my life paid a 30% dealership fee to the Kia dealership in Vineland where I got 0% financing and fully accommodated will never use this dealership I think it's very shady what they did. We got a brand new Kia for way less than what they wanted to charge us a month on a used car. Sad because most people probably would have signed a deal and not for anything of it. They take advantage of people and that's not right

Mara Mittelman

They do what asked.

Amy Tighe

I usually would not do this but this is not the first or second or third time I have not had a good experience with service when I deal with the assistant service manger . He has always given me and my children who both own Fords and their spouses an attitude.That’s five Fords that we have gotten serviced at PV Bayshore. I will though, say I never had a problem with Steve the service manger. Who always went out of his way to work and always accommodate me and our family professionally. But he has left! Well last week my husband brought my car in since my radio completely stop working. We had them do the oil change too. Well low and behold The assistant manger said he never heard or dealt with our warranty and of course was rude and said he couldn’t do nothing! Tried to sell us tires after all that! Well I call McCafferty Ford, even though it was 45 minutes away I knew I would get the respect and treatment that we deserved! Radio was covered, bought my tires and has them fix a issue with my trim on the door.Gave me a rental car for the week and my car is perfect! I suggest no one go there until they get a Service Manager who cares and will appreciate you as a customer. They have lost all five of my family members that get their maintenance and repairs done with them. It makes me sad not to do business locally!!!!

cortney kratzer

I have purchased two vehicles here, they go above and beyond for their customers!

Phillip Williamson

Friendly atmosphere and awesome customer service

efcoldren .

Service was good as usual. No problems.

Elizabeth Magee

Service is Fabulous

Zoey Darlin’

Nice selection of cars and trucks. Friendly and helpful staff.

Steve Remote

Outstanding service and dedication to their customers. Brett's efforts went beyond the call of duty. Pat and Brett kept their word and took care of us during our mission critical journey!

Bryant Tymkow

The service was good.

Edward Hatch

Friendly People

Robert Tonden

Work here people are friendly professional

Lexi Urell

Very, very friendly

Wende Campanile

Best service ever

Manuel Peña

Just got my Ford Escape, very good deal and the staff are willing to help you every time.

Joseph Talbot

Friendly efficient service with costs provided up front so there are no surprises.

Dennis Zawadzki

On a monday I had a Ford Focus (a company car) towed to this dealerships garage for a transmission issue. Totally lost reverse and a Transmission Default warning would pop up. Through my company I had to get a rental car. Between the tow and the rental car I spent a good portion of my day dealing with all this and missed work. Two days after this I received a call at work saying that my car was finished. They said that the problem was not happening when they test drove the car, but they did see the transmission default when they looked up the cars history on the computers diagnostics. They told me it was some sort of module that had to be replaced. So I spend part of my Saturday returning the rental car and picking up the car from the dealership. Drove the car to Philadelphia for work on Monday without an issue. Tuesday morning I get into the car to find the same exact problem. I drove the car one day to one location and it's as if I never took the car to a mechanic.

Dennis Anuszewski

Bayshore Ford service did an excellent job with my last visit on my Ford Escape. I definitely would recommend them.

Marc Rohrer

Seems like depends on the day when you walk in there certain people certain attitudes

GIO Bennett

Great service department!! My brake booster went bad on my ford. I called and they found out I had a extended warranty on the brake booster. Even tho the mechanic was very busy and was booked up for a couple weeks he had me drop my car off and was done in less then two days. In those two days he kept me updated on everything so I wasn't sitting here wondering what was going on. I am very happy. I have had bad experiences with bad mechanics in the past and was worried it would take forever or I would be charged for stuff I didn't really need. Neither of that happened and I will bring my truck back here again.

Irene A Columbus

Very professional and my concerns answered with good advice.My car was purchased there always had excellent service.

Joel Dollaz

These guys screwed over my girlfriend bad. They told her she was approved for the loan and wouldn’t tell her the interest rate. They told her to get insurance on the car and sent her the VIN number. She payed $575 which is a lot of money to her, to insure the car. Took all her personal belonging out of the car she got appraised and was trading in. When she went back up there to get the car they told her she was declined for the loan after coming all the way from Delaware. Why did you say she was appoved for the loan ??????

notyer mama

Service department manager is a#1 stand-up guy.

Adrian Burhui

Very nice and helpful staff

david kisielewski

i wont be back there. i purchaced a 08 escape. which needed a few things taken care of prodominetley a tpms problem, in addition was a list of broken items in the interior. they claim to have fixed the tpms problem and completley ignored evreything else on the list, in addition, i gave them the truck clean and with a full tank of fuel. they gave it back to me dirty. and with a half tank of fuel. apparently. they dont care about repeat business. i will not recommend them nor will ever be back.

Lisa Atanasio

Stephen Hudson provides nothing but the best customer service!

Gloria Basaldua

Courteous & Great service

Michael Liss

2nd worst car(Sheridan Nissan in new castle's #1). Hindsight's 20/20 and I wished I went to Gentelini in Woodbine instead.

bonnie turner

I purchased My car thro them and have taken it back for regular maintenance. There cost is low they are fast and pleasant to work with. I even took My daughters car that She didn't get there but they still gave a great deal on the work that was needed on it. I'm very happy with them and I will continue to go there.

Steve S

Brett was an absolute awesome person assisting me with my Ford CMax. Pat also has been awesome with me always

lordmbuk .

Expensive Parts typical dealer

Marie Sakwicz

Very good people there

Thomas Townsend

The service department of this dealership has no sense of responsibility or professionalism, i ordered four tires two weeks in advance for my kia forte and the gentleman bret tolson at the service department gave me a quote and a date for the service. Upon arrival at the date of the service i was told they ordered the wrong tires and could not get the right ones today because they were booked up. Then the service manager a mr Patrick said to me i really should have verified the tire size with mr tolson as if it were my job to do so, and i have never felt more under valued as a customer in my life, and received no form of apology for the inconvenience instead they put their negligence souly on me the customer. I strongly recommended no one service their vehicle at this dealership unless you like to be undermined, belittled and receive excuses instead of results.

Joshua Schmidt

Ed Ryan and his team did a great job replacing the motor in my 2012 f150 3.5 ecoboost. Work was done in a timely matter along with frequent updates on the status of work being completed. The service team also took detailed pictures of the old damaged motor during tear down. Ed was even able to negotiate with ford corporate to help assist me financially with the repairs being done. The truck was fully detailed and ready for pickup. One year before this, I purchased a 2016 Ford Edge from bayshore in Pennsville and both times it was a good experience and they are a pleasure to deal with. Highly recommend.

Frank Comerford

Great dealer been around for a while I always get parts there for my trucks and always are priced right and has a lot of parts in stock I have dealt with Larry in the parts department for years and is very personable and is very knowledgeable I would definitely recommend this dealer

amjocamom .

They truly have an awesome service department. The service manger is great!

Paul Gandy

Below was a review that I will now put behind me. After the 1st review I spoke to the GM and we talked about my experience and he asked for me to give them another try, I said I would. My daughter was looking so I kept my word and gave them another chance, she saved and had very little credit being a 19yr old and I’m glad we did. My sales rep was Ted Toulson who did what a good salesman does and made me happy I gave them another shot. Richard Smith was awesome as well and got the deal completed quickly. Both of these guys are true professionals. 1st review. I was flat out lied too!! FYI I won’t call them to rectify what happened as that’s their response to every negative review they have. Bayshore Ford should for starters get a clue, if you want to rectify this situation how about you call me!!!

Sam Roe

Nice place-helpful staff

brandon drecksage

I went with my fiance to buy a ford flex. They were 95miles away.They agreed to do everything over the phone/email. The salesman came on his day off to complete the deal on good friday. Everything was as described and the deal was done in 30 minutes once we arrived. Very good customer service and very easy to work with. thanks harry

Curtis Henderson

Very professional staff with quick and quality work done. Highly recommended.

Jon McWilliams

Just dropped my truck off for service, so far so good. Patrick seems like a great guy

Quinton Williams

My car has been having a problem making boost for a while, dropped it off for some recalls and asked if they could just take a look at the issue and we could talk about maybe pricing for the fix. When they called to let me know my car was ready they told me they fixed the issue with no extra charge. Was something simple, but I feel like most car shops would still tag it just to make a couple extra bucks. I appreciate the hospitality. Definitely will do business again

Hector Faria Jr

Customer service was not good. I never received a call about the status of my car. I always had to call to find the status of my car. When I did call a couple times to ask about my car the person on the other line just seemed annoyed & was short with me. I was told a time when my car was going to be ready. When I called at that time I was told that they said it would be ready at a later time. When I did get my car back the next day my check engine light turned on & now there’s something going on with my engine. It may be unrelated but it doesn’t feel good to get your car back from the mechanic after spending $2000 & find something wrong with it.

Pho Joe

Take your car anywhere else to get it repaired. The service manager is next to useless when it comes to being of any use. I have the extended service protection and this guy has given me nothing but trouble, trying to claim my items aren't under that protection even when I pull the protection plan out and show it right to his face. I've had to complain to management about him several times, yet nothing changes. The only good thing about this protection plan is it's good at all Ford garages, so I never have to go here again. The most recent fiasco I've had is with a part that was under the cost of my deductible. They had the car for almost a week and tried to say due to it being under the deductible, I wasn't eligible for the free rental the protection plan guarantees for all overnight servicing. Again, a complaint to the manager and the paperwork in his face proved me right. Save yourself the hassle, go anywhere else under the sun.