Reviews of New Country Porsche Greenwich (Car Concessionaire)

JCM Matters Ink

Bought a 2014 CPO 911 4 cabrio from manhattan motor cars took to New Country for service they refuse to valid the wheels and tire warranty they sell. Today May 20, 2019 had a appointment for a convertible top is scuffing to a point of tear they want to charge you for inspection of convertible top on a certified Porsche awful experience. I even consider buying a new turbo 911 from this dealership. This is the worst Porsche dealership only care about marking money instead on customer satisfaction. If your looking to buy a Porsche got to Manhattan Motorcar where they honor warranties treat you like a customer. Don’t get ripped off...

Joseph Suh

I bought two Porsches from New Country Porsche of Greenwich and they are my go-to dealer when it comes to Porsche cars. From vehicle selection to financing to delivery, this dealership has given me a smooth, hassle free purchase experience. In particular, Patrizio Torregiani (my salesman) is a Porsche enthusiast and he is immensely knowledgeable, friendly and helpful. Noah Davis is an expert on delivery and documentation. He got me through the paperwork process in about 5 minutes - a huge difference compared to other car dealerships of any brand. I would highly recommend this dealer.

Matt Kramer

Purchased a used Cayenne Turbo from them recently and couldn't be happier with the service. I was from out of state and they handled the transaction very professionally and swiftly. Purchased the car over the phone on a Sat and it was in my driveway 300 miles away a short 4 days later. Noah was very easy to work with in getting the paperwork in order and my sales agent Karina was a pleasure to work with and very knowledgeable.

Scott Kemp

Its a Porche dealership in a upscale town in CT. You will be pampered during buying or getting service

Pablo Sauca

Very good

John Kelly

One of the worst Porsche dealers in the country. Buying experience was terrible and service even worse. Service Dept doesn't even answer their phone. Do yourself a favor and make the drive to the Larchmont dealer. They are first class.

Diane Elliott

I recently leased a wonderful new Porsche Macan S from New Country Porsche in Greenwich and I could not be happier with the car and the people that I dealt with. Aldo Camara sold me the car and he spent a great deal of time going over all of the options available so that when I made my choice I knew that I had the car that I wanted. Aldo also took great care in explaining all of the technical aspects of the car before I drove it home so that I was comfortable with exactly how things worked. Everyone at the dealership was gracious and did their best to make sure all went smoothly and that I was a happy customer. Positive experience all the way around!

Jeff Buda

Seems like each time I've bought or leased a car, I'm constantly chasing down the dealer to answer questions to the extent that they make you feel like you're bothering them. Then a couple years later when you're back, half the people you dealt with the first time are no longer there. It's a whole different, first-class experience working with Rich Del Mazzio, Noah Davis and the team at New Country in Greenwich. Their down-to-earth approach to purchasing a high-end luxury product made us feel so comfortable; and made the process so easy. They were very fair on price and you get what you pay for - a spectacular car with superior service. Rich went above & beyond as he was patient and eager to answer all my questions (including e-mailing over a holiday weekend), great about following up, took extra time to help me understand all the gears & gadgets (calling me at home to walk me through some programming) - and this was AFTER he already made the sale. Reassuring to know that for the money you're spending, it's not a one-time transaction and then you're on your own. These guys are happy to be there if you need them. Highly recommend!

Mike Feliciano

My salesperson was Fred Adler and never have I had a more pleasant dealer experience.I don't know what all of the negative experiences are about, my experience here was nothing but fantastic. Despite being a younger buyer I was treated with the utmost respect by Fred. He genuinely cared about budget and what I wanted from my Porsche purchase and did not just try to sell me whatever was most convenient for him. He took the time to show me purchase and leasing options, describe the intricacies of the car, follow up, and went above and beyond in order to secure financing. Honestly I can not recommend anyone else more and when I buy my next car I will make sure Fred is the individual to sell it. He should be the first person you ask for at the door.

Lincoln Millstein

I test drove a Macan there, but decided to buy a Boxster from Fairfield Porsche instead. When I told the Greenwich sales person when he called me, he hung up on me. As a result I've never done any business there even tho it's closer to me, I get my Boxster serviced in Fairfield.

yes sir

After searching for a car for 6 months, I was lucky to find Karina Zaleska! She was well versed in the car I purchased, made the purchase process fast and convenient, and I didn't feel pressured. Generally when you have to go out looking to buy a car you feel sick to your stomach, but not here. I genuinely felt relieved when I met Karina, and knew that I was walking out with a car after speaking with her for a couple of minutes. I highly recommend you purchase your next car from Karina, I can keep going on how happy I am with the car and the service.

Shahla Shakeri

Great customer service, the manager is very nice person and does his best! Very good experience!

raphael valenzuela

the worst car dealer that i ever been. back in november 2014 i bought a 2007 BMW X5 a month later the check engine light comes up, took my car to the mechanic and found out, the catalytic converter, i called the sales man and he told me that i bought the car as is OMG!! and i asked him if there was anything that they can do for me!!! he said: WE ARE NOT A BMW DEALER. short story my car use two converter each one cost 2,300 ollars and i paid 17,000 for the car. i would never buy a car from them anymore, that was an abuse!!!!!!

Ben C

Worked with Matt and multiple others in dealership to purchase my 997 turbo. After dealing with another porsche dealer in NJ who lied about the quality of their car I was skeptical if the car at new country was going to be as described. Matt did a great job describing the vehicle and it was in excellent condition. The process was very smooth from start to finish including trading in my previous car. Noah in finance did a great job getting me through all the paperwork and made the process easy for an out-of-state buyer like myself. Thanks to the new country team for all of their efforts.

Fulviu Borcan

I can't say enough about how pleasant our purchasing experience was. Thank you Karina and Sajjad. They answered questions I had about the car over the weekend and outside of business hours. We flew in from out of state and they worked with us to get as much of the paperwork completed so we can optimize our time at the dealership. Thank you for your courtesy, friendship and professionalism.

Juan Danzilo

I purchased a CPO 2013 Boxster S in December of 2016. This was my first Porsche and after a very poor experience with a different Porsche dealership I am happy to say that both the experience and the vehicle lived up to my expectations. Dealership: I dealt with William (Bill) Deichmeister primarily who was also supported by other members of the NCPG team (especially Gilbert Castellon). Bill was responsive and understanding of my concerns and was able to obtain the price on the vehicle I wanted to pay. He was unfortunately not at the office (due to training) the day I picked up the vehicle but left everything set-up for me to drive it off without problems. I also want to call out Noah Davis who worked with my bank to get me a great rate (went above and beyond). Gilbert was also cordial and welcoming when I picked up the vehicle. Vehicle: I had purchased a CPO Porsche at a DIFFERENT dealership and as it turns out it had been wrecked and subsequently CPO'd. Upon learning about this I returned the vehicle since Porsche does not CPO vehicles which have been in serious accidents. Needless to say I was very careful in purchasing this vehicle. The car has been perfect without any issues what so ever. The dealership kept the entire service history and even helped me coordinate an inspection by a different Porsche dealership (which I paid for) to ease my concerns. In summary, I would return to (and recommend) New Country Porsche of Greenwich and would buy from Bill again. For those folks looking at used Porsche vehicles (including CPOs) make sure you get the full service history and get an independent inspection because not only can CarFax reports be inaccurate, even Porsche CPOs can be issued on vehicles which has been wrecked (not by this dealership though!!).

Kayvan Keyhani

Can't say enough about this place. I had a miserable experience at Porche of Larchmont. Friendly from the moment you call. Great service department. Jim is the best, so competent and professional. I would recommend service at this dealership anytime.

james ford

I had been actively searching for a very specific car for months. An abundant car but with a set of options that were less so. Mine was a nationwide search and I was considering both private party and dealer listings. I found a car that looked like it might work near Greenwich, Ct., about a 4 hour drive from my home. This was a private party sale and I phoned New Country Porsche to inquire about a few things that might be an issue with the car. Even though they weren’t involved with the car I had a great conversation with Rich Del Mazzio about the possible issues and his general take on the model that I was looking for. Rich remarked at this time that if I wasn’t interested in the car could I pass along the information as they might be interested in adding to their pre-owned inventory. Rich assured me he would not try to snipe me on the car before I had my look which I appreciated as, not knowing this dealer, the thought crossed my mind. Well, the car was a dud and on my way home I decided that, rather than phone Rich, I would stop by the dealer and convey my thoughts. I spent a few moments looking around the showroom, meeting a few sales associates, and shared my thoughts with Rich. About 15 minutes after leaving the dealer I got a call from Rich that he had a customer that was trading in his custom ordered car for a newly ordered one. As Rich ticked off the options I knew I was very interested in the trade in. I told Rich that I was still in the area and that I would head back to New Country to have a look. He then told me that the car would not be available for anywhere from 4 to 7 weeks and that he would send me the build sheet. He told me that he would give me a ring when it got close to time and to keep in touch over the next month or so. Well, I viewed this as a bit of a long shot but was impressed with my interactions to this point with the dealer so I decided to stop my search and wait for the trade. It was a long 6 + weeks but the new car finally arrived and the trade was made, CPO’d and prepped for sale. Rich called to let me know and I drove up immediately. I knew that if the car was correct that I would make the deal that day. Upon arrival the car was exactly what I was after and as represented by Rich. I was introduced to Fred Adler, who would handle the sale, and we got down to business. The negotiation took all of 10 minutes; I left a deposit and had a car! New Country needed a week or so to finish a few items on the CPO list so I drove home and picked up the car a week or so later. Fred picked me up at the train station and we finished the deal that afternoon. Again, everything went smooth and Noah, in finance, was just an easy to deal with as Rich and Fred. I can’t recommend New Country Porsche highly enough!

Sherry Parker

Love our new Porsche Thank you Matthew for making it fun and easy to purchase our beautiful new Porsche. We were able to choose exactly the car we wanted with no pressure to add anything we did not want. You were extremely helpful in answering any of our questions and showing us how to get the most from our car buying experience. Every car salesperson should be as wonderful as you, Matthew!

Talon Terror

Outstanding. Jim in the service department is honest and very easy to communicate with. Work done to perfection. Patrizio on the sales floor will treat you well.

Danielle Kirby

Feels the way a Porsche dealership should. I was allowed to browse, take my time and compare between the two models I wanted. I was not rushed and there was no sales pitch.

Zeshan Khan

Great staff, great facility, great service. I have had nothing but the best experience with this dealership. I will buy my next Porsche from them.

Night Rider

This dealer are bunch of scumbags if you wanna get ripped off go there I would never go there again they racist redneck!!

Jay Thailer

Bill and Noah could not have made the buying experience easier. I purchased this car from out of state and they were very accommodating in scheduling delivery of the car. They answered all of my questions and I was on my way home quickly. Thanks again Bill and Noah.

ERIK PAULSEN

Josh Garcia at Porsche Greenwich which was amazing to work! This is the 10th car I’ve purchased over the internet. My experiences in the past have generally been pretty good. However, this was by far the best experience I’ve had purchasing a car either in person or over the Internet. Josh described the Porsche Cayenne S accurately, sent me extra pictures and video, returned my calls promptly and gave me regular updates without me even calling/texting him first. When the car arrived, it was exactly as promised. The Pre-Certified Porsche Cayenne S was in pristine condition, gas tank filled with gas, and with an excellent exterior and interior car detail. I am 100% pleased with the purchase price, the sales process, and the Cayenne itself is absolutely amazing to drive. It was delivered 15 minutes before I was heading out on a road trip. In the first two days I’ve driven 500 miles and this car is awesome! It did not come with a radar detector, but I had one of my own which is a must. This car flies. When you are going 85 mi/hr hour, it feels like you’re going 50 mi/hr. I swear, more than once I thought the speedometer must be broken because it’s so quiet and smooth at high speeds. Thanks Josh and the people at Porsche Greenwich!!

Brian M

My first purchase experience of a Porsche was a very positive one at New Country Porsche in Greenwich, CT. Each of the three persons who helped me was very knowledgeable and obliging, and never did I feel subjected to high-pressure sale tactics. I felt that everyone was very straightforward with me, and I believe that I received a fair deal. Rich Del Mazzio did an excellent job identifying two vehicles that would fit my interests for a reasonable price. Though my trade-in value was not as high as hoped, in my view, Rich advocated for the best trade-in value he could get from his Volvo buyer because it was almost $8,000 higher than I was offered by CarMax and $3,000 higher than BMW. Matthew Gish processed my purchase order and delivery. He was extremely personable and amicable, and he was willing to walk me through as much or as little about my car. I appreciated his kindness in staying late on a rainy Friday night for my delivery. Noah Davis made helpful recommendations on plans and options. He was able to get a very competitive financing package despite my mediocre credit rating. He was very efficient in processing my paperwork both in applying and signing. I came to Porsche after a long but ultimately disappointing relationship with Volvo. My experience at New Country has assured me of the soundness of my choice, and I look forward to becoming a loyal Porsche owner for years to come. The only deficiency in the experience compared with Volvo was that Volvo made the delivery experience more special with complimentary gifts such as mugs, roses, and chocolates. I did receive a very nice umbrella and key chain, but I thought a top-end luxury brand like Porsche would pamper the customer a little more. This criticism, however, is quite minor; and overall, I was very pleased with the purchasing experience!

James LaFond

I just want to point out our sales experience with Gilbert. It was nothing but a great experience and an extremely nice person to deal with throughout the process. No haggling, just a smooth transaction start to finish. thank you - James

Harvey Wagner

Excellent sales and service personnel.

Katy Huberty

Walked into this place on a Saturday looking to purchase a vehicle. After walking around the showroom for about 10 minutes and feeling out the environment, I sensed a real bad vibe from the employees in this dealership. They are extremely rude and unprofessional. Just a piece of advice to the employees of New Country Porsche of Greenwich “DON’T JUDGE A BOOK BY ITS COVER”, there is a lot of wealth in this town and individuals who can purchase a brand new $150k+ Porsche with the swipe of a credit card! I will be taking my business elsewhere. Sorry for the lost opportunity!

Nick D

A huge thank you to Rich and his team at Porsche Greenwich ! I was searching for over 6 months for the right 911 turbo and 1 phone call with these guys had my dream car lined up ! Communication, patience, ease of transaction, attention to detail, were all 2nd to none ! Thank you again !

James Prusko

Rolled Cayenne Turbo Lease into new 2014 Gilbert was exceptionally helpful in arranging for transfer of my 2011 Cayenne and selection and delivery of my new 2014. I didn't have to do anything and the new model is amazing!

Mark Zarrillo

Rich and the entire team there are true pros. They were friendly and exceeded my expectations along every step of my process. I felt just as pampered as if I was buying a car costing 10x or 20x more. What more could I ask for? Next time your looking for a new or used car, do yourself a favor and check out New County Porsche of Greenwich.

Jon Skyrme

My second purchase within a year from NC Porsche in Greenwich. I’m super happy with the car and the value I got. Many thanks to Karina (again), and Paolino who were both super helpful, knowledgeable and responsive (out of hours too).

Orin Kimball

I searched for a CPO Cayman for over 6 months. I visited several several Porsche dealerships in the tri-state area and road tested many Caymans including both the 981 and 718 models. Throughout this process I got to meet and interact with many Porsche brand sales people and learn about their specific dealerships. Most experiences were positive, some better than others, but only one dealership provided me with everything I believe makes the buying process superior. My criteria is multi layered which starts with inventory. From there I quickly move on to the sales person I’m going to probably spend most of my interacting time with, what’s the physical appearance of the showroom, waiting area, service reception area etc., and then finally what’s the negotiating process like. New Country Porsche of Greenwich was the easy winner and my personal Porsche Certified Brand Ambassador was Karina Zaleska. She was outstanding. She’s a car person, a Porsche car aficionado, races her own Porsche, is honest about what she thinks would make you happy regarding the vehicle build/options rather than what makes the most profit for the dealership. Negotiating a good and fair purchase price was painless and quick—not one haggle moment! Delivery of the car was on time, the vehicle spotless, and off I went with my first Porsche in over a decade. If you are in the market for a Porsche car then I strongly suggest you call Karina first at New Country Porsche of Greenwich.

Rob DeSpain

One of the best buying experiences I have had. I bought a 997 turbo sight unseen and the car was everything that the team at New-Country said it would be. Everyone made sure that all of my expectations were met 100%, and if there were any questions they were there any time I had them. After the sale, they made sure that the car was everything they said it was, and when there were any deviations to the smallest detail to that, they made it right. I can't say enough about this place, no pressure, good negotiating, and great customer service. I will deal with them again in the future. Special thanks to Sajjad, Noah, and Rich! Even dealing with 3 different people, I felt like each of them had the same goal and passion in what they do. When you have a product or company that you believe in, it makes your job very easy, and you can tell they believe in what they do.

RAJEN BAKSHI

They take great care of your bad boy. See Aldo for sales and Jim for service.

John Shen-Sampas

If you want to get ripped off, go there..

Jackie Rosa

This was my first experience with Porsche and this dealership made it fantastic. I live in NJ, and went all the way up to Greewnwich because of the customer service! Patel and Dylan went out of their way to find me the exact car I wanted. They were extremely professional and diligent and took so much time to ensure everything was perfect and all of my questions were answered. I am so happy about my macan s and would definitely recommend the team at Porsche Greenwich!

Desmond Liang

The team at Porsche New Country went above and beyond my expectations when purchasing a CPO Cayenne GTS. The experience was truly top notch as Karina, Sajjad, and Noah were patient, receptive, and very efficient throughout the entire process. A high quality and pleasurable experience from the Porsche brand and team at New Country and I would definitely recommend to anyone considering a Porsche for their next vehicle.

Mike Browne

I purchased a cpo 2012 Carrera S with 40k mikes on it. I had notified my salesman Patrizio that the brakes were squealing the day I purchased it. He told me “it’s normal”. I later brought it in for a burning oil smell inside the car and was told it was a plastic bag on the exhaust. Plastic and oil smell nothing alike. Still smells like burning oil. There is a leak somewhere. I have only put 1k miles on the car and brought it in to have the brakes looked at. All 4 rotors have a 2mm lip on them and the rotors are worn past their service limits. 1k miles and I’m spending $1800 on brakes. They obviously didn’t do the 100 point check and they sold me a car with bad brakes. I emailed regarding my dissatisfaction and am awaiting a response from Patrizio. 2 weeks and counting. I expected a much better experience from Porsche. DO NOT BUY A CAR HERE OR ANY OF THEIR OTHER DEALERSHIPS. THEY ARE DISHONEST AND ONLY CARE ABOUT MAKING $.

C.S. Dimas

Karina at New Country Porsche of Greenwich was fantastic. As first time Porsche buyers, Karina was incredibly knowledgeable about the car as well as tremendously courteous; Karina clearly believes in the company and it's culture. Far too often at even luxury car dealerships one feels that the sales team takes the customer for granted. Not so at New Country Porsche. Rich Del Mazzini was a great overall steward of our sales process and the financing could not have been more effienct in Noah Davis' capable hands.

Ted Lewandowski

Imagine that - the management of New Country Porsche or corporate headquarters in Saratoga Springs, NY doesn't even take time follow-up the bad reviews? What does that tell you about how much they care about their customers? I had a similar bad experience with New Country Mercedes-Benz in Hartford, Connecticut - when I called the general manager (who btw was away for a week at the SuperBowl) and left him a message - he had the service writer EMAIL me (not call) to let me know if I do not pay the diagnostic fee of $460 (for them to tell me that I needed to replace two fuel pumps and a fuel filter for a sum of $2,000 plus tax on a 1995 E320 wagon - $135/hr per fuel pump and fuel filter plus parts at 50% OVER Mercedes LIST PRICE) that the dealer would charge me a storage fee for everyday the car was in their parking lot - retroactive to when it was dropped-off. A nightmare - stay away from ANY New Country dealer in Connecticut!!!

Dmitrii Neuimin

We picked up the RR cullinan from this dealership S very professional specialists

Rye M3

Nice facility, volume dealer with great salespeople, but the area drives prices way over market. People seem to pay the prices, but shopping will easily find better deals elsewhere.

Rachel Keller

Such a great experience. My husband and I enjoyed the service we received and will be back

Peter Axelrod

I found the dealership and the sales personnnel including Patrizio, Noah and the general manger very helpful and most accomodating. What I did not like was the Porsche Financing "Customer Loyalty" program. I came to the dealer knowing about the offer to, for want of a better worrd, "pay off" my old lease if I entered into a new lease. What I learned is that the leasing transition needed to be done on the precise day of a month before the next payment was made in order not to be penalized by mandating an overlap of double payments. If it were not for the efforts of the sales team at the dealership contacting Porshe Finance in order to accomodate this significant defect(or misrepresentation) in the program I would have walked away from the lease rather than double pay-even for the 3 week period that would have been required. As it is I have double paid for a week. If the program is willing to "eat" 3 onths of payments why does it not provide for a seamleass rollover from one lease into the next?

Ben Ghamami

Great service but show room has been under construction forever.

Jeffrey Rodriguez

Great from start to finish . Great experience my sales man PATRIZIO was very helpful with our purchase. They have a great selection of vehicles. Great staff as well I could not be happier with the Cayenne G T S .

Noreen Wong

We love our new 911. Service was professional and swift. Great staff!

Frank B

I test drove a 4S and then tried to negotiate a deal, but they wanted full sticker. They must feel the Greenwich address means they can just sit back and wait for suckers to come in and pay full retail for a car that you can buy in NJ for $10K less... Maybe some people don't care about saving money, but I'd drive to NJ every day to save $10K... I gave the salesman my biz card, and he never even followed up. What kind of car salesman doesn't even call you back a couple days later to see if you are still interested?? They are just plain arrogant ... And BTW, New Country Audi sux too - won't every bring my car back there for service!

Driveway Contractor LLC

I just left New Country Porsche of Greenwich yesterday with my car purchase and needed to write this review today. My sales consultant Aldo Camara made the whole process hassle free. I test drove the car, traded in mine and left with my Pre-Owned car and made a friend the same day. Aldo is attentive, helpful, knowledgeable, friendly and a true professional. I came from New Jersey to make the purchase and will be back to make my future purchases. The certified Pre-Owned manager Richard Del Mazzio worked with me and gave me a more than fair deal on my trade, so be sure to meet him when you visit their dealership, another true, friendly professional. The best experience with a car dealer I ever had!