We offer you the feddbacks of real people like you who use the services and products of Hoffman Porsche (Car Concessionaire) in the area close to the state of Connecticut.
To this day the business gets a rating of 4.9 over 5 and this score is based on 499 reviews.
You may have noticed that its rating is practically the highest, and it is based on a high number of scores, so we can be pretty sure that the rating is very faithful. If many people have bothered to leave their review when they've done well with the service, is that it works.
As you know, we don't usually bother to put tatings when they are correct and we usually do it only if we have had a problem or issue...
This Car Concessionaire corresponds to the category of Porsche dealer.
What a wonderful experience. Buying the car from Rick and the white glove treatment from Lou in service. I can’t say enough good things about this place.
I’m new to the Porsche family. Last week was my first time servicing my Panamera. I met Ethan from Hoffman, and he took very well care of my vehicle. He is very knowledgeable, and easy to work with. I highly recommend him as a service advisor.
Service dept of Hoffman porsche is excellent Very geared to customer service and experience. Will continue buying cars here just for the amazing service dept and advisors
These guys are the best! They do everything to make sure you are satisfied!
Excellent service! Exceeded my expectations! I appreciate the knowledge and expertise at this dealership. Lou in the service department is friendly and intelligent, really knows everything about my Porsche!
Had a great experience purchasing my Porsche. It is my dream car and they made it easy from start to finish. I felt like I got a good price and Sarah was very responsive to my questions. Aaron helped me get accustomed to my new car. There is a million buttons inside and he walked through everything and was extremely knowledable about ever inch of the car. Thank you Hoffman Porsche!
WITHOUT ANY DOUBT, with Edward Hahn and Hoffman Porsche - this was the most pleasurable car buying experience i had . Edward is extremely knowledgeable and a true professional and made the whole car buying process as easy as can be. Edward is fantastic and always there to help with every silly questions, even if it be. I will highly recommend Edward Hahn and Hoffman Porsche for business.
Lou Haddad and all the Hoffman staff did a great job and I received my car back looking and driving like. brand new. Many thanks, Marc
Awesome customer service. Followed up regularly and gave accurate estimate and warranty information. Thank you again for setting up the courtesy car so quick.
Ethan, who handles the Service department, was the person I spoke with regarding an issue I had with my Cayenne. He (along with the rest of the staff that I interacted with as well) was honest, friendly and genuine the entire time, always keeping me updated and informed about the process, as I left my vehicle with them overnight. The mechanic spoke with me personally to explain my vehicles needs and the service was very fast, cost friendly and most importantly FIXED. I had multiple mechanics look at my vehicle and were unable to properly diagnose it prior to going here. I HIGHLY recommend them if you're looking for honest and experienced service on your Porsche.
I have a 99 Boxster. The airbag light was on and it wasn't clear what the problem was. The service folks spent considerable time trying for the least expensive fix but ended up having to replace a costly part. They provided a loaner for several days while they fixed the problem. Throughout, they kept me informed and were extremely courteous and helpful.
I have been in the market for a sports car for some time now, and I have got to say that I had a wonderful experience with the sales team here. Ric my salesperson was terrific to work with and was extremely knowledgeable and patient with all my questions. I absolutely can recommend this dealership to anyone in the market for a Porsche!
Always great service. Hoffman takes the customer service experience seriously. Everyone is always very helpful and more than accommodating.
Lou is the best. Make you feel welcome
I wanted to take my time to write this review since it will greatly help other out of state buyers. I had been looking online for a few months searching for my next vehicle. I had in mind a certain model and year that I was looking for. I didn't know anything about Hoffman Porsche except for the online reviews I looked at like this one I am writing. I live 30 miles from NYC, so this dealership was about 4 hours north of me. When I went to the dealership I met a gentleman named "Karl Werner". After talking with him and test driving the vehicle I was sold. He was very knowledgeable, friendly and great to deal with. He did my transaction smoothly and quickly. When I drove the vehicle home I realized I left the paperwork in the showroom. I called Karl and before I knew it he had the paperwork in the mail fedexed to me which I had the next day. Wow! He also told me if I need anything to give him a call with any questions I had. I really couldn't ask for anything more. I was a little worried buying a car 4 hours from home. Honestly I chose a great place to deal with. I bought with confidence and I would do so again! Thank you to Karl and staff for making the car buying experience a pleasure and not a headache.
Great service
Everything that has happened on there care and or if I brought it in for schedule maintenance they accommodate you so that you are not without a vehicle once done with your car they make sure your vehicle is washed before returning to you get.
My experience with Hoffman Porsche has been the best so far!
Very happy with my experience and especially working aith Ethan in service. Would highly recommend Hoffman for your Porsche needs.
I generally don't post online reviews, but I feel this car buying experience deserves some praise. My salesperson at Hoffman Porsche, Edward Hahn was both kind and professional. Edward treated me with respect and as a women I appreciated that wholeheartedly. He made the car buying experience a pleasant one. He loves what he does and it shows. This was our first time purchasing a Porsche and we look forward to being a repeat customer in the future.
Perfection. The experience could not have been better.
I 100% recommend Sarah Halfon! My husband and I decided to look into purchasing/leasing a Porsche and she was extremely helpful right from the beginning. Sarah was very informative and did not push or rush us. Everyone in the office is extremely professional and helpful as well. i highly recommend!
Lou Haddad is always very courteous and honest what needs to be done for the vehicle I bring in for service. I am very happy about Hoffman Porsche and it’s staff.
Only needed an oil change. Lou and Ethan are great to deal with
I recently had a great experience with the service team at Hoffman Porsche. My Boxster convertible suffered major flood damage and was taken to Hoffman by flatbed. Once my insurance carrier was put in touch with Hoffman, their service department took over all discussions and negotiations with the adjuster and made sure that everything was covered. I had complete peace of mind with Hoffman supervising the whole claim and repair process. To top it off, Hoffman stored our car without charge and had it delivered back to us in perfect shape. We can recommend the Hoffman Porsche service people without reservation.
dealings with Josh were easy, congenial and very professional. communication was A+ at all times. transaction was smooth and enjoyable. Josh went extra for me with last minute service on the new purchase. tremendously appreciated. Karl is a wealth of Porsche knowledge. he conveys detail and history in a most interesting fashion. extremely pleasant and courteous. a joy to work with both of these gentleman. Lou and Ethan from service are without peer. always responsive, accommodating with scheduling. A+ purchase experience.
Terrible Dealership. Refused to give a written quote. How are we supposed to remember all the options we chose. The salesman seemed very uninterested in explaining the features in the car. DO NOT GO TO THIS PLACE Terrible financing rates as well.
Great Product. Great Service. Great Experience. I am thoroughly impressed and extremely satisfied with my car buying experience with Edward Hahn at Hoffman Porsche, East Hartford, Connecticut. From day one, Edward was pleasant, informative and answered all my questions patiently and accurately. I never felt any pressure at any time. Very professional throughout and easy-going during, and post sale. The interaction and buying experience I had with Edward helped me to get to the right decision. I love my dream car "Porsche 2016". Working with Edward Hahn was indeed a great pleasure. Many thanks Edward! I highly recommend Hoffman Porsche to anyone looking for a great price along with great customer service. Dealership / Edward made everything very easy and always did their best to make me happy all the way.
Simply great service, thanks again Ethan .
Ethan (Service) and Aaron (sales) have been tremendous. Couldn’t be happier with the attentive staff. My car is surely not the most extravagant Porsche they have sold, but they all make me feel like it is, and that is very much appreciated.
This has been our first venture with Porsche, have been a loyal customer with BMW and looking for a change. We just had a fantastic experience at Hoffman Porsche with Karl Werner. He was extremely informative, knowledgeable and passionate about Porsches. He went above and beyond with customer service and treated us with sincerity and kindness. So far, I have been impressed with the level of care Karl provided and time will now tell if the car lives up to its reputation.
Our salesman, Karl, was wonderful. Knew what I wanted and delivered again! Service and satisfaction are his goals and, as always, I am very pleased. Lou, in the service department, is superb as well. I wouldn’t go anywhere else!
My first visit for service was terrific! My car was ready on time. I was able to work with the free WiFi Hoffman provided.
I LOVE this place!!! Thanks to Aaron, he is absolutely the best across the industry! He is soooo sweet and considerate and willing to take extra miles to get things worked out for me. All the staff here are extremely friendly and helpful. They don’t only want to sell the car to me, they want to know me and find the best deal for me, which is very appreciable. I will go nowhere but Hoffman Porsche to continue the journey.
The service team were extremely polite and friendly so no issues on that front. The issue with my car was only partially explained in terms of route cause. I did a follow up mail but to date a response has been very slow. There’s also a disappointment that a car with a brand equity like Porsche can have road noise issues at only 12,000 miles
wow coming from New Jersey for a few hour ride not knowing what to expect I was extremely pleased with everyones customer service down there! Sarah was my sales lady that sold me a Porsche Macan gts. outstanding service by also her team head of service Ethan and general manager Joshua. Zero scams or gimmicks everything went as planned and out of all of the years I have dealt with dealerships and making vehicle purchases they by far made it the easiest and best experience.
I bought my Cayenne in Boston but live in Western MA so Hoffman Porsche was the closest dealership to me. Service advisor Ethan was a pleasure to work with and they had my vehicle finished in just two days.
Worked with Edward Hahn it was an amazing experience. Edward is very passionate about Porsche a true gentlemen, we arrived at 5:45 pm and by 6:30pm we had a closed deal on a 2018 Porsche Macan. Great customer service. strongly suggest you to see Edward if your looking to purchase.
Recently purchased a Cayenne from the guys down at Hoffman Porsche. What an experience! From the marketing department to detail, this place runs like all dealerships should be run! This has been my first dealings with them, and it definitely will not be my last. Frank, my internet rep was pleasant and responsive, and got the ball rolling. Lou, the sales manager, was phenomenal at pulling the deal together for me! Karl, my sales rep was top notch as well! He made the process easy, showed me all the features of the car, and made sure I was totally comfortable before I went on my way. You can tell his love for the Porsche brand right from the first handshake. Josh, the general manager, was also on the ball and extremely responsive. Highly recommend them for any vehicle needs!
Hoffman Porsche was very professional from beginning to the end of sale. Sarah is a rock ⭐️. She made us comfortable in showing the inventory, explaining the features of the car and gave us time to make our decision. I would definitely recommend others to buy a car from Hoffman.
Considering the complexity of the deal, the dealership did an admirable job getting the deal right. They did go above and beyond.
The guys at Hoffmann are terrific. They worked with me for over a year to find the right 911. Arron and Josh worked hard to get the deal done while making me feel comfortable throughout the process. I love the car! Thanks guys!
This place is top notch! The customer service is impeccable and the staff was very accommodating. Big thanks to Lou who assisted me and was very patient! While I was waiting, he even gave up his lunch break to have small talk with me.
All good Ethan Gombossy is the man! Takes great care of me every time. Keeps me updated on the status of my car and even texts me photos! Can’t beat Hoffman Porsche for service!
The service was prompt and courteous. Who had ad made my service visit. All work was done.
Great experience from the Hoffman service team! They were totally professional and buttoned up in identifying solutions that would allow my 911 to shine again. Bravo to Evan and his service team.
I received the most professional service from Ed Hahn when purchasing my Range Rover. He genuinely loves his position at Hoffman Porsche. Although we bought a used vehicle, Ed treated me as though I was going home with the most expensive car from their showroom! He has an incredible sense of humor and made the entire process enjoyable. I will definitely recommend Hoffman Porsche and Ed Hahn to friends!
Hoffman Porsche has taken amazing car of me and my car since 2011. Karl was great to deal with for the purchase. Ethan and Lou continually provide THE BEST service ......they are will help you in any way they can and through any means possible. They are so patient.....truly the best service advisers I have ever dealt with in my lifetime of buying cars. So BRAVO to Hoffman Porsche and thanks for taking good care of me. You have made me a loyal customer
I just want to say my experience with the men that work there was alsome the service department never had no one at any other dealership explained to me about my car Peter blew me away with the experience an knowledge he haves about Porsche explained to me about safety things an how to maintain my car he's the right man to ask any questions about porches I want to thank everyone there for there housepetaily thank you again
I want to thank Ric Nanni from Hoffman Porsche for selling me a beautiful Gt3. Ric is not only a Certified Global Ambassador he is a true experience enthusiast that knows the product. Ethan Gombossy and Lou Haddad always doing a excellent job on the service side, Louise Forti used car manger and Robert Shined from parts department and the Hoffman Porsche team thank you all for the continuous excellent experience.
Lou was friendly, fast and accommodating. Oil change was painless.
I recently just purchased our third Porsche vehicle from Hoffman Porsche. Edward Hahn always does a great job getting me the information that I need on the vehicle I'm looking to buy from Porsche. He is knowledgeable about all the latest features and technology that Porsche has to offer. He is also great about working around my schedule as we work through the purchase process. I highly recommend working with him if you are thinking about buying a Porsche.
I recently purchased a new Porsche from Hoffman and my entire experience could not have been better thanks to Karl Werner! Karl went to great lengths to ensure I was completely satisfied with my vehicle and option choices; his knowledge and years of experience with the Porsche brand is very impressive. He is professional, courteous, kind, and genuinely sincere in his approach to finding the perfect Porsche for his customers. I can see why he has so many repeat customers; I know I will be one! The small details made me take notice as well. As an example, Karl scrubbed clean the license plate I was transferring before he put it on my new Porsche. Again, a small detail, but just one more thing that Karl did to make certain my experience was a great one. He also was sure to introduce me to the Hoffman Porsche team and like Karl they were all a pleasure to meet - very welcoming and helpful.
I use them to order my parts and Mike does an excellent job! I highly recommend the parts department there
Prompt, courteous and friendly service!
I had been using another car dealer for my last 4 cars and I was so nervous going to someone new. Aaron Tinnell was wonderful right from the start! He made everything fun and comfortable and even helped answer my questions that came up via text! The Hoffman dealer is easily accessible right off the highway and the facility is lovely. They were able to meet my needs very quickly and they worked hard to ensure everything flowed smoothly. I am of course thrilled with my new car and intend to continue doing business with them in the future!
The sales representative I spoke with was professional and courteous and the test drive was good. I checked online to find that my late model, low mileage STI would sell for approximately $35k; the representative offered me $14k for trade-in... LOL
Excellent customer service. Second to none. Highly recommend them. Louis and Ethan at the service department are exceptional. I could not be more appreciative to Karl as well. thank you
Great service. All starts with Ethan and Lou. Can’t say enough about how knowledgeable and honest they are.
Even though we purchased a used, non-Porsche vehicle, still got top-notch treatment. Thanks again.
Just bought my second Porsche from Edward Hahn...a spectacular Panamera Turbo! His knowledge of the vehicle and enthusiasm for the brand make the buying experience superior to every other dealership. From the test drive to negotiation to delivery, Edward handled every step with professionalism and ease.
Have been a customer at Hoffman for decades and the service is beyond compare. Ethan Gombassy the service department head of Porsche always aims to please and inspires confidence.
We were referred to Aaron Tinnell through a friend and planned on just checking out the Macan for my wife. Aaron got us excited about the quality of Porsche and helped us get exactly what we were looking for and a few days later she was driving it home. Aaron was incredibly knowledgeable and patient going through the car with us a couple of times. It was a great experience and the level of service surpasses other dealerships. We highly recommend Aaron and the purchase of a Porsche!
The service here is excellent every time. Ethan knows everything about these cars!
Great sales and service team. Perfect communication and willingness to accommodate my schedule. Very satisfied Porsche customer.
Very nice people to work with.
Recently bought a Macan from Hoffman Porsche with the help of Aaron Tinnell, and had a great experience! I had no experience with the Porsche company and Aaron did an amazing job of showing me everything they have to offer. Definitely my best dealership experience and I left with the car of my dreams :)
Buying our Porsche was a very positive experience at Hoffman Porsche. Our salesman was Edward Hahn, a very knowledgeable and personable Porsche Ambassador. Edward spent so much time with us on test drives, explaining the car's features, answering our questions, filling out paperwork, and finally on the car delivery. I highly recommend this dealership.
The crew at Hoffman is top notch. The listen to your concerns and work until you are satisfied. I did not purchase my car from them, but do have it serviced by them. Hands down, my next purchase will be at Hoffman. Thanks Ethan & Lou!
The staff and service at Hoffman Porsche are incredible. Ethan and the service team were able to service an issue on my car in 30 minutes, allowing me to move my daughter into college for freshman year. If you are a current enthusiast or interested in the Porsche experience, I highly recommend Hoffman Porsche dealership and service team. A huge thank you to the team for your help. Tim M.
BEST IN CLASS SERVICE ! You need to look no where else if you are looking for quality and an exceptional customer experience. Lou & Ethan are very professional, efficient, and courteous. Special thanks to Corey, Roland and Ethan. Truly appreciate your attention to detail and taking the time to go over everything with me.
Truly the best service experience consistently. Ethan and the team make getting your car serviced a pleasure.
I was fascinated with acquiring a great Porsche... So many to choose from... So many dealers and iterations. When I happened on Hoffman Porsche and Aaron Tinnell, my expectations were exceeded from the inception. Please ask for Aaron for the absolute BEST in a Porsche in New England. I
Working with Karl Werner was a real pleasure. He is a true gentleman and is passionate about Porsche, which is evident by his genuine enthusiasm and vast knowledge of the brand. Karl gave us his full attention throughout and thoroughly explained every detail imaginable. We were immediately welcomed as soon as we arrived at the dealership and Karl spent quite a bit of time with us, taking his time to answer all of our questions and never rushing us. Karl went above and beyond to have our vehicle ready for next day delivery. We have demanding schedules and we were extremely appreciative, and impressed, that he could make that happen. My husband and I both agree that we have never had a better purchasing experience. Thank you to Karl and the entire Hoffman staff for a wonderful experience. We love our new vehicle and look forward to a long relationship with Hoffman Porsche.
Sales department was great. Aaron and Louis were excellent.
Was unhappy with the wearing of the leather drives seat in my Boxster. Talked to Lou Haddad when getting an oil change. Lou contacted porsche and had them replace the leather seat as a goodwill gesture. Seat took a while to get in but Lou get me informed of the status. When the seat came in he scheduled an appointment right away. Lou set me up with a loaner and even gave me a free oil change. I have worked with Lou for the last 2 years and he is the most professional and knowledgeable service adviser I have ever worked with and goes well beyond for his customers. Thanks Lou.
The dealer was very accommodating by getting me a loaner vehicle for the time my car was being worked on and they updated me on the progress along the way.
As always, Ethan was very accommodating and the service went off without a hitch
Ethan did a great job to resolve a drive train issue of my wife's Macan. He carefully listened to my problem and quickly diagnosed the symptom based on his long time career as a service manager as well as a car lover. It took only five minutes until he searched world wide inventory for the required part and schduled my next visit. Everything was perfect and on time. I dealt with other Porsche dealers nearby my place. (At least as for the service department), this dealership, and ethan, is the second to none.
great service. always ready to discuss the best solution for the client
Prompt , excellent service and always what is reviewed is performed. The advice is always excellent and nothing unnecessary is recommended. A group that I can trust when I deal with Ethan (or Lou).
Was there for 30 k miles service of my 2016 Cayenne Very well taken care by service advisor ETHAN!
Always quick getting me in for service, professional, and fixed correctly, the first time.
Service at Hoffman Porsche is everything you would expect from a premier car company/dealership. They are polite, efficient and knowledgeable.
Excellent dealership. The people and service are great! I am a repeat customer because of the brand and the wonderful experience at this dealership.
I could not be happier with the process of purchasing my new vehicle! Rick Nanni was super informative & a real true professional as my primary advisor. In addition, Josh, Drew & Ethan also made the experience seamless. This is our 3rd vehicle (and certainly the nicest) that we have purchased from the Hoffman Auto Group and I can promise it won't be the last. Thanks to all and enjoying the new ride!
Hoffman Porsche has by far the friendliest and most helpful staff I have ever encountered at a car dealership. I didn’t even buy a Porsche there, I bought a pre-owned VW that was traded in. The car was immaculate, sale was honest and easy. Sales, management and service were all A+. My reverse lights went out after leaving, and they took the time to go through it and make sure it was fixed at no cost. They even provided a loaner. I have not a single complaint about this dealership.
Lou Haddad is a pleasure to deal with at Hoffman Porsche and Ethan was kind enough to give me a 718 Cayman loaner when my ride was delayed. The work was done on time and the cleaning detail was better than expected. Thank you!
I take my Porsche to Hoffman because of the quality of the advice, the service and the service staff. They are fantastic and I trust them and their judgement to keep and my Macan happy. They are prompt, courteous and accurate. They know my car inside out and they have taken the time to get to know me and my needs. The result is that my car is always in too condition and I'm always happy. I don't think I could ask for more.
Outstanding customer service
I visited 3 Porsche dealers within 30 miles of my home and not one of them ever followed up with me. While I appreciated the soft sell, I was very specific about what I wanted and I got crickets. Not only did Hoffman reach out to me immediately after I inquired online, but the sales team worked patiently and creatively with me over time to get me in a dreamy Cayenne Turbo. The collaboration, support, and service were like no other car buying experience I ever had. It was 100 miles each way for me to get there and I would do it again. Thank you Ashley, Karl and Josh!
Very easy to setup an appointment, all of my issues were corrected perfectly the first time.
Wonderful service every time I bring my car in highly recommend
Aaron really helped me out! Got me out of a lease I was severely upside down on and got me into an excellent vehicle. Kudo's to Hoffman Porsche and the whole staff! They really take care of there customers.
Hoffman completed my 40,000 miles service. Very happy with the service and takes care of customer’s concerns. They even dropped off my car at my workplace after completion.
Great vehicles, great people and great service!
Every time I bring my vehicles to Hoffman Porsche I am never disappointed. Great attitudes and they go above and beyond. I would recommend them to everyone.
BEST EXPERIENCE EVER! Out of state purchase was easier than previous in state purchases! Seamless and pleasant. Most specifically Karl, he’s the best
Top shelf experience yet again from Hoffman. I believe this was my 5th car purchased from the Hoffman family - Thank you Matt Hoffman! My buying experience from Aaron Tinnell was second to none. I've been in sales my entire career and I can't say that I've found anyone as knowledgeable and passionate about his product and offering. Aaron, you are a rock star - I'm embracing today and look forward to the next time!!
Brought my car in for 20,000 mile update. Lou Haddad was very professional and acommendating. This is my first Porsche but won’t be my last. Love the car and the service provided by Hoffman Porsche.
Ethan is a pethera of knowledge and has always provided a five star experience at each visit. The whole staff is trustworthy, willing to answer questions and thoroughly inspect any of my car concerns. Been my go to for over a decade now. Thanks to the whole Hoffman team.
Very positive experience purchasing a used Tesla from this dealer. Aaron and team were very accommodating in fixing every concern I had with the vehicle. Hoffman also agreed to have the car serviced by a local Tesla service center, and transported the car to/from Milford. As a Porsche/Audi enthusiast and owner, I certainly recommend Hoffman to anyone and will consider them for the purchase of my next automobile.
Ethan and his team are very nice people to work with.
Great experience - was able to get me in on the same day for changjng summer tires to winter, changing oil and wipers before the snow hit! Had loaner set up and work performed during the afternoon so I could pick it up after work on the same day. Ethan and Lou continue to support with great communication and service from the shop
Great service team
Hoffman Porsche makes it very easy to schedule an appointment. The staff is great Ethan and Lou always available to answer any questions you might have.
Lou from service was top notch. Got me in to service and in a loaner same day. Car was efficiently repaired and back on the road. Would not hesitate one second to bring it back. Eric
Ethan from service helped me out today with a visual inspection of a 2016 911 GTS. He was very thorough, knowledgeable, and respectful, and had a great attitude. I think this is above and beyond for someone he has not met, but to do a favor. Many thanks Ethan for a job well done.
Absolutely the best dealership that you can do business with. They are passionate about the Porsche brand and are always there to answer questions. Aaron is the best salesman you can meet as he has sold me two cars in one year!!!! Hoffman Porsche is the best!!!
Just a regular guy here. I had visited on several Sundays and loved the brand. Being a working stiff I figured get a jeep. The experience showed a lack of interest on their part. My wife was antsy after the wait. So I drove into porsche with an angry wife. 1 hour time line, 45 minutes it's mine. All on trust I never viewed it prepped. Since then I am impressed daily. After a lifetime working in quality I saw how it works well. Mr. Karl Werner you are Mr. Porsche to me. Fast very fast.
My husband and i were choosing his mid life crisis car. We went to a jeep dealer and were ignored. We left and i let him visit Hoffmann Porsche. I had a schedule and told him the time limit. Karl Werner was our customer specialist. He was a charming man with a wealth of knowledge. Best car buying experiences ever.
First time service visit at Hoffman Porsche for a recall. I received excellent service from start to finish from my service advisor Ethan, as well as the service department and parts department! I will be back to Hoffman in the future.
So - this is the fourth Cayenne I bought from Karl Werner. I've come back every time because they just do it right the first time. Sales and service is excellent - they focus on value not just price. You get what you pay for - expect to be treated fairly and with respect. The product is outstanding and the dealership lives up to the Porsche reputation.
My husband and I were in the market for our first sports car and we are so glad to have worked with Ric Nanni at Hoffman Porsche. Ric made our experience and decision to purchase a Porsche so easy with his incredible knowledge of all the cars and which options would be best for our lifestyle. His easy going manner and love for the brand will definitely bring us back to see Ric for our next Porsche purchase! We would highly recommend Ric Nanni and Hoffman Porsche to all our family and friends. Thank you for helping to make our Porsche dream a reality! April 16, 2018 As promised we came back to see Ric Nanni as we are looking for another Porsche and we were not disappointed!! Ric didn't have exactly what we wanted in stock so we will be back. His attention to detail and matching us with the perfect car for our needs is exactly why we will make our next purchase from Ric at Hoffman Porsche.
Do I really need to
Had a new key made...Ethan and everyone there was so helpful and service was the best!
Ethan was an incredible help with this visit. Very kind and personable. Checked in with me every few days. Asked what I wanted done and looked at. Love the service and professionalism that this dealership in Hartford CT institutes. Very happy and pleased with the work performed and the value for the money.
Where do i begin? I first saw an advertisement on Cars dot com for a vehicle that was just traded in. No information was listed so i decided to give Hoffman Porsche a call. I spoke to Heather Meade and requested information from her which they did not have. She took down my information and quickly returned my inquiry with a phone call and an email literally with in an hour or so. The vehicles was listed at a lower price which was a mistake, but Hoffman honored the lower price. This alone was amazing because they could have easily blown me off and gotten much more for the vehicle as it was in "Like New" condition. Heather then transferred me over to Edward H, a Senior Porsche Specialist. Edward H answered all my questions and was very informative and knowledgeable with everything that i needed in order to make this purchase. One day later, i took the 3 hour drive to Ct to pick up my vehicle. The entire process took less than 10 minutes, there was no hassling of prices or extended warranties (even though i did request one). The entire staff was more than helpful and friendly, offering us beverages and a comfy seat where we could just lounge and relax. These people at Hoffman are not sales people, they are car enthusiasts that just happen to sell cars. i would recommend them to anyone and everyone looking for a great experience and an amazing vehicle.
Karl was very knowledgeable and professional answering all of my questions. He was patient and courteous as I was thinking about what to do. Thank you for the fantastic service!
Easy appointment. Easy drop off and pick up. All work done as expected. Lou is terrific
I went in for an oil change and had a wonderful experience. Ethan was great to deal over there. He went well beyond what one would expect. I appreciate the knowledge and advice he was able to offer me about vehicle mods. I will certainly be doing more business there in the future!
Hoffman is a great dealership. Ethan in the service department is outstanding. He was courteous, professional and knowledgable. I had them inspect a car I was about to buy from a private seller and their work ethics and price were excellent. Since then I have tried using Porsche dealers in other states but they could not compare to how we were treated with Hoffman's excellent service. My wife brought the car to them and i was comfortable and pleased with how they treated her
Was in the market to buy a Porsche, found a beautiful car at Hoffman Porsche, unfortunately just wasn't the right color for me. The salesman I was working with ArronTinnell was great, a true professional! Very knowledgeable and never felt pressured. In the end I found the right car elsewhere, but would not hesitate to buy my next Porsche at Hoffman!
My husband and I recently purchased an Audi from Hoffman and I was pleasantly surprised by the knowledgeable and customer centered sales team. Josh and Edward were considerate of our time and streamlined the process- unlike other dealers they were focused on us and only us while we were there. The car was ready on time and they allotted time to show us the features and technology that our car was equipped with before we left the dealership. I highly recommend purchasing a car from Hoffman. Full service is what I expected and was happy to experience! Give them a try, you'll be glad you did!
I was very fortunate to work with Aaron Tinnell at Hoffman in purchasing my car. Aaron’s knowledge of Porsche cars is encyclopedic. He was extremely responsive, engaging, respectful, and courteous. The negotiations were straightforward and efficient. He did an excellent job in presenting various vehicles to me for consideration and describing each vehicle’s unique features. Overall, my experience with Aaron and the folks in the business department was excellent.
Very good experience at Hoffman Porsche. Ric and Josh are great to deal with. Have used the service department for years Ethan and Lou finally got together on a purchase.
Absolutely amazing. Ethan went above and beyond. I was stressed and he made everything ok again. Best in the biz. Always attentive and makes he experience of the highest level of customer service .
For sales and service, Josh, Ric, Fred, Ethan and the Hoffman team are top notch. Over the years we've purchased multiple vehicles from Hoffman and trust them to take excellent care of all our service needs... They never disappoint! We look forward to doing business with them for all of our needs in the future.
Fabulous
Fantastic experience. From start to finish Karl made me feel comfortable and treated me like family, could not have asked for a better salesman. I came from out of state and everything was easy and enjoyable. This is the place to go if you're looking for the best service and fair prices.
AARON TINNELL was FANTASTIC to work with! Bought a super high-end car for my wife and Aaron was professional, knowledgable, informative, helpful and available throughout the entire purchase and delivery process! Aaron shipped her beautiful, new car to SC and picked up her trade for delivery back to CT. The whole process was effortless. White glove service from start to finish! Thank you so much! HIGHLY RECOMMEND HOFFMAN PORSCHE!! ASK FOR AARON!!!!
New to the Porsche driving experience ! Thank you Rick Nanni for being patient with me while I took longer than usual time to make my decision to purchase Porsche Macan. Rick listened to all my questions and was very responsive. 5 stars are not enough stars to rate Rick's knowledge about Porsche. Thank you for being so caring. Rick's caring and understanding made me a Porsche owner for a very longtime!
Great service experience! Needed a fuel pump replaced as part of recall and waited while it was performed. Booked appointment online and arrived next day. The wanting area is very comfortable with WIFi, TV, lounge chairs, coffee and snacks. Work was performed quickly and I was on my way in a freshly washed car with with complimentary snack.and water. Thank you for awesome service!
Service was on time and pretty fast!
Friendly Service, flexible time
Excellent customer service. Everything was done as scheduled and the staff were extremely courteous.
Truly excellent service. I was out of state, driving home from NYC and experienced a flat. Service department took me in, changed my tire on the spot and was on my way. Really caring dealership.
Good experience and mostly I appreciate two things: a) the car washed and b) the courtesy car for half day.
I had recently purchased a Porsche Cayman I needed some additional questions answered. Sarah help me and she was great. Excellent service at Porsche Hoffman.
Attention to detail and cleanliness were lacking.
Awesome Customer service !!!!
My Boxster needed a new water pump which I replaced myself. Everything went fine until it came time to replace the antifreeze. It wouldn't refill with what I took out as the breather valve had to be opened not just the expansion tank cap to allow the coolant to fill the system. Almost being ready to take it in and have the dealership do the job I called the service department and spoke with Ethan. I explained what the issue was and he asked that I hold. The next thing I know he put me on speaker to discuss the situation with Joe one of the service technicians. Not only did Joe explain how to get at the breather valve, the advice and tips given to help speed up the process of removing the air from the system was invaluable to getting the car running perfectly again in about an hour. To think that any dealership much less a Porsche dealer would take the time to help and not just say bring it in we need to diagnose the issue was almost stunning. You can be sure that if and when I need service I will bring my car to Hoffman. Thank you for your help!!
Very thorough. Knowledgeable staff. Follow up is terrific
Excellent service as always on my baby :)! A++++
While I stand by my review regarding the great in-person service, getting someone there to pick up the phone when you call is a coin-toss. I've also been disconnected during call transfers on more than one occasion.
Best reception nice service definitely be permanent customer
Hoffman Porsche is probably the best dealership I've ever dealt with. Ethan Gombossy is such a nice and professional service advisor, he could teach a corse on customer service .
Porche Service Team is exceptional. They go the extra mile every time. And the quality of the work can't be beat. They always do everything they can to ensure you are satisfied!! And the nicest people to work with.
I have been buying Porsches from Karl Werner at Hoffman for years. Karl is a Porsche expert and a true gentleman. The entire Hoffman Porsche team provides an exceptional ownership experience - honest, fair, and consistently going above and beyond expectations. I drive a long way, past other dealerships, to work with Karl and Hoffman. Great cars and great people.
I love this dealership. Every person is kind and knowledgeable . Always leave knowing my car has been treated by professionals.
Service Department is extremely competent! They are on the ball and always a pleasure to deal with. Ethan Gambossy is tops! Goes above and beyond to assist customers.
Ethan and Lou are fantastic at getting things done right
Extremely helpful, knowledgeable, and courteous staff. First class all the way.
My experience with Hoffman Porsche was outstanding; my salesperson, Aaron, was very knowledgeable about the vehicle and very responsive to my inquiries. I am more than happy that I made the decision to move forward with a Porsche!
Went here to buy a new Porsche Cayenne or Macan. I was offered 31,000$ for my truck in trade. This was the first place I went to. I went to Mercedes-Benz as my second stop, and was offered 37,000$ for my vehicle. Sorry, but I have the money to buy a new luxury vehicle because I’m not stupid with my money, I’m not throwing away 6,000$. It’s not that they weren’t nice when bending me over, the staff I encountered was kind to me. But the 6,000$ less than Mercedes offered is a lot- don’t let yourself get taken advantage of by Hoffman. That’s not a few thousand- it’s more than half of 10,000$. Think about it! In a way I’m glad they didn’t earn my business that day- now they don’t have the opportunity to take advantage of me in the service department with the Porsche I didn’t buy.
Aaron Tinnell gives car salesmen a good name. Recently bought a Porsche Macan from him and the experience was seamless. Aaron was knowledgeable, respectful and went above and beyond. I would most definitely deal with him and the dealership again.
Great buying experience from a very knowledgeable staff and excellent service department. This is my second car from them. Great all around.
There's truly no better service you can find anywhere. Incredible knowledge, skill, honesty, and professionalism from the time you walk in to the time you leave. Fantastic experience!