Reviews of Executive Kia (Car Concessionaire)

Aaron Lee

Had a great experience at Executive Kia! I had only stopped by to do some quick window shopping on what ended up being my new Subaru, but I was approached by a very professional and non pushy salesman Israel Marquez. He got to know exactly what I was looking for and tailored the process to what I wanted and let me know if we couldn't find something in my wants and needs he'd help me shop around sister dealerships. The entire process was unlike any car buying experience I've had. They gave a fair trade price on my truck, made it extremely comfortable, professional and when I compared prices this was the best deal around. It was Opposite experience of haggling that my girlfriend and I had a few months back at a different dealership on her car. None of the expensive surprise add-ons at contract signing that other dealerships may sneak in. They offer options, but let you decide your comfort level. Will absolutely return for my next car in a few years and would refer a friend. Special shoutout to Israel, he was fun to work with and does his job as a salesman exactly how it should be, got to know me, what I wanted and was confident in what the company had to offer. Thanks everyone!

Stephanie Cruz

I've purchased a couple cars from Kia and always recommended everyone to go there. Joe has helped me easily get through every step of the process. The manager, John, will do all he can be ensure you get the best type of financing. I've recently come for an oil change and a leak in my tire. In a hurry for an appointment, Howard worked with me and made sure I was able to return the following morning to finish up and repair my tire. Love them!

Jessica Bridge

Ouafaa is amazing she came to me with a kind smile and helped me find a car that would fit my needs she’s the best sales rep that I have ever been too , thank you Ouafaa and Kia executive employees for great customer service . Will be back soon !

michelle mancuso

The transaction was quick and professional. My salesman Jorge was great!

Jordan Paxton

Be prepared to start receiving spam from many companies. Executive Kia sells your information to Sirius Radio which will start spamming you with weekly snail mail as well as numerous car loan letters from many different lenders. Extremely disappointed with having to call random companies and tell them to delete my information from their system.

Tamyra Davis

I have struggled with credit issues in the past and continue to work on improving them. The staff at Kia are amazing and always make me feel just as important as the person who may have a better situation than I. I went there with the expectation of selling trading my 2013 Soul with high miles in for another used car, when it was all said and done the team of Joe, Mike and Lou got me in to a 2017 Kia Optima, the car I had been dreaming of getting for years. The process took a while due to my credit issues, but they made it happen and all the while making me feel comfortable. I then met with Todd in the Service Dept who is so knowledgable and gave me some great advice about my new car. I highly recommend anyone with good, bad or slow credit purchase their next car at Executive Kia. Great people, great service and I love my car.

Dan Petrelle

Bought 5 cars here. Great place to do business. Fast get you in and out

Lisa Povetz

I was looking for a specific color Sportage and found it at Executive. Shortly after I starting working with Jorge Dominquez and he made the entire process very easy. He discussed the finance vs. lease options and even scheduled my first oil change before I drove off with my new Sportage!!

Ernie O'Brien

Great service center! Friendly staff and a cozy waiting area. Technicians know their stuff. I was there for estimated 3hr job was done in half the time with complimentary car wash! Definitely will be returning again.. might even upgrade!

Jess Mallory

I love the no hassle prising. They tell you the best deal up front. Their sales staff are very product knowledgeable. After rest drive and going over the vehicle with you, you want to do business with them.

Christopher King

One of the best car buying experiences I've had. From the time I first contacted Kia and on, it was a good experience. Chin was knowledgeable, honest and easy to talk to. He laid out everything and did not pressure me to make a deal on the spot. When I picked up my new car, Gavin was straight forward and there were no hidden add ons or special extras which I've had with every other car dealership I have ever dealt with. He had me in and out of there with my new car quickly.

Joe Ryan

Yesterday I bought my second Kia from Joe Ortiz. It was a hassle-free process and I got a great car at a great price. I highly recommend Executive Kia and Joe Ortiz.

fred apuzzo

Joe and Rob are two of the best sales people i Met are in a long time on a scale one to ten . They hit ten all the way. Very happy with the service. Excellent job!!!!!!!!!!! The Best !!!

Gail Gallo

I totaled my Nissan and decided to buy a Kia Optima. Executive Kia is an excellent place to do business! I came back within 2 weeks and my daughter also bought a Kia! Chin was fantastic to work with! Top Notch experience and customer service from both Chin and the finance manager, Lou. Highly recommend!

Sean Mason

Be careful when talking to certain employees from here. Was told I was approved and to come in to get the vehicle only to be told this was not the case. The one that calls customers should be retrained to provide proper info to not waste potential customers time.

webster lucky

morning, I've been with executive kia since 2015, I drive a Forte the service has been wonderful , the service dept and parts department have been working hand a hand . I use all original kia parts on my vehicle. we are like family, now if they only take me to dinner, my service would be complete (Lol). See you guys soon for servicing needs

Rocco S

Excellent Sales Experience.I traveled to many dealerships throughout the state before I purchased my brand-new Kia Sportage. I was treated exceptionally well by the sales person, Michael Crespo; he took care of all of my issues and even went out of his way to deliver the car to me personally on his day off. Executive Kia advertises the "Best Price First," and that holds true. I received the best trade in value for my old car and got the best price for my new car. I couldn't be happier and I'm looking forward to future purchases. – Rocco S.

Safiri Ryker

Mike Parecca was great! So helpful, and made my first-time car buying experience seamless. The guys in the service department have been so helpful too; the day after I bought my car it spent the night in 10 degree weather and they replaced my battery no problem! Will be returning here again!

Richard Ruotolo

Very good SERVICES

Brian Nelson

The team at Executive Kia was professional and courteous throughout my car buying experience. They were informative and honest throughout the process, and that professionalism was led by our salesman Michael Crespo. Working alongside Michael was a pleasure, as he successfully navigated me through this process in a stress-free (and even exciting!) manner. Thank you to the whole team at Executive - we will be back!

Fran Fried

Todd and the rest of the service department have always treated me very well.

Hans Hanson

I certainly enjoy visiting this dealership. I have bought 2 new cars here. Service Advisor Todd Perry is always a pleasure to see and a great comfort knowing that he is looking after the well-care of my car! Kudos to Todd and the Executive Kia Dealership of Wallingford.

karen marino

If I could give more than 5 stars to Mike Crespo, I would. He made the car buying experience pleasurable. I will absolutely send my friends his way.

Bernadette Raynor

This dealership makes you feel like you're part of a family. Everyone was so nice and helpful! I've never have had an experience like this with a dealership before. I am so glad I was able to purchased my 2013 Optima from them. My sales Rep Rob was very helpful and knowledgeable. If you're in the market for a new car then this the place to go!

Kim Ch

If I could rate them 10 stars I would. My whole car buying experience was fantastic! I was truly disappointed and exhausted after spending several days car shopping with out success. When everybody else failed, this guys made it happen for me, not only did they get me approved under a though credit situation, but they also got me a fantastic deal and a car that I loved. What I believe to be the most important of all is that their customer service was exceptionally satisfactory, I loved that there was never pressure and I was not treated as a transaction, Ching my salesman was simply great! he made sure I was comfortable through out the process and patiently explore all the possible options, he was highly professional and ready to answer any question I had, Theresa and John were also very welcoming and knowledgeable. They are just a great team, Thank you Executive Kia! I couldn't be happier, I look forward to become a long life customer.

Austin Browning

Besides the sales manager and the GM, This has been the longest and worst car buying process I've ever been through. There's just so much run around and lack of communication, everything takes so long. I was leaving for vacation a week and a half after I stopped in Executive Kia for the first time. I was promised a car for over a week, sent over all my information HOURS in advance to be processed, I spent time and money on insurance that I shouldn't have paid now because the car still can't be released A WEEK LATER. I was told I'd be picked up at my office by a runner at 4:00 and at 5:45 I still haven't heard anything back from the salesman. It's been way too much of a pain in the ass. It's now been a week and a half (I leave for vacation in 4 hours), the car hasn't been sent to their detail shop yet, the brakes haven't been done yet, and the car looks like it hasn't even been washed in months. While filling out paperwork they were finishing up all that (which should have been done upon my arrival to finally pick up my car) they were unable to process my DMV registration do to another employee's mistake. So I was given dealer plates for my drive down south for vacation. Just hours upon my arrival back home I was then being bothered by the salesman to return the plates ASAP because they need them for other customers, which I completely understand, but they still didn't have my plates ready. If it wasn't for the sales manager, Joe Ortiz, and the GM, John, I would have never went through with this purchase. For the troubles I went through the GM managed to get me a way better deal on the car than expected. As for Joe, I wish I could have dealt with him from the beginning. I've never seen such kindness and pride in someone before. He always had the right answer and everything was done with a smile. He definitely turned my bad mood the complete other way. Thank you Joe and John.

Jonathan Poulis

Scheduled an appointment with the internet manager because I had to drive an hour and was limited on time.... the car had no gas and wasn't ready. Had to wait 20 min in line at bjs to get gas then when I asked to put a deposit on the car because I had to leave they said we will call you first with a an appraisal on your trade and just come back after no worries. After my meeting I called because I did not receive the call as promised....found out they had sold the car out from under me. Within a couple of hours....they should not be trusted

George Smith

Have leased 2 cars from Executive Kia and used their service department for both. They always treat you right, friendly and courteous

Laura MacDowell

Horrible shopping experience. Can I give 0 stars? I'm in the market for a new or slightly new crossover, stopped in to see what they had available. After explaining that they did business differently and listen to what the customer wanted, I played along. BIG mistake. They chose a car for me, which took over a 1/2 hour, rather than discussing the different options. I took a car for a test drive, liked it, wanted a price. It took them another 20 minutes just to tell me the price of the vehicle out the door. They gave me financing options, that were not accurate, and I didn't even ask for . I was there over 2hours and wasn't able to get the information I wanted. I would have walked out sooner, but I was really interested in the vehicle.

Jesse Fernandez

I have to start by saying that both Mike Crespo and Louis Oosten are exceptional at their jobs. I am truly impressed with their level of professionalism and the level of customer service provided since I walked into your dealership. I am use to buying high end vehicles for myself and I have to compare your dealership to that level of service. I am truly impressed that Executive Kia in Wallingford match it. I was a little put off due to an earlier experience at another Kia dealership in the Hartford area. So my impression of that brand was low to begin with. My daughter was looking for vehicle to replace her recently loss of her last one. She was looking at the Optimas and really wanted one. I search the internet and found several cars one was at Kia in Wallingford. Mike was outstanding and was understanding of our needs and her budget. His presentation from the beginning was on point. He was patient and followed up when he stated he will. His constant communication with my daughter about the process was amazing. He kept her in the loop and when it came time for delivery he didn't drop the ball either, it was flawless. I have bought many cars in my lifetime and this young man makes it to the top 2 salesmen in my book. Made me even consider wanting to buy a Kia in the future. Way to go Mike.... let's not forget Lou Oosten, his peoples skills are extraordinary. He made the paperwork process appealing, it is usually the part I dread the most due to the length of time it takes. He has it down to a science and speedy process.

anna heath

I had a GREAT experience with Executive Kia. From the start everyone was so nice and helpful. I send many emails before I came in and each one was answered promptly. Jermaine was the salesman that helped me and he was extremely nice and patient with me. I only had a certain amount of money and not so good credit and he worked with me and made it happen. I did go to another car place after my first visit here but was so turned off by their service. It just didn't compare. I needed help and Executive Kia did the job. Thank you so much to everyone that works there!!!!

Daniel Longo

Easy buying experience, priced right with no negotiations needed, and an extremely clean used car. Amber made my buying experience quick and easy!

Rachel G

First of all, I really hate car shopping. But we just bought a new Sportage from Executive Kia and couldn't have had a better experience! We originally went to look at a different vehicle, but our salesperson, Marcus, actually listened to what we said we wanted and found us the perfect car that was within our budget. No high-pressure sales, and the prices are set upfront so no need to haggle. I checked Kelley Blue Book, TrueCar and other online listings for comparable vehicles, and the price was very reasonable. Marcus had everything ready when we went to pick up the vehicle, and even got balloons for the kids. All the staff,including in service, parts, etc were friendly and seemed genuinely happy to work there. Would definitely shop there again.

Eric Castelli

They lied to us about features in the car in order to get us to the dealership.

Bill Ross

Sales guy was Jorge Dominguez was best experience ever would recommend asking for him if you do choice to buy here he was so up front and honest and answered all my questions and worked with me on down payment great place

Reinaldo Matos

Executive Kia very hospitable nice sales person helps out with all your questions

Maria Pasquariello

I was wondering what options there were in new and used vehicles and I was looking around out of curiosity. Mr. Chang assessed my personal needs and requirements in a vehicle. He helped get me into a brand new 2013 Kia Soul... and amazingly enough it's only about $100 more per month for payments/insurance than my old vehicle... a 2007! Between saving on gas and eliminating the need for gas additives... this vehicle is affordable for me! Plus... I have a vehicle that is under warranty now! Thank you Mr. Chang and Executive Kia!

Walter Mabe

My experience with KIA is exemplary. I have gotten three cars from them, and they have always treatment me well. The mistake was GM financing. Let me explain...GM Financing was not reporting my payments at all. So I went a Hyundai dealer in Milford, where they did solve the reporting problem by getting me in another car (Sonata). All I can say is....I should have sat it out longer and gone back to KIA for the Stinger that I wanted so bad. Anyway, I was having the Sonata serviced there Milford, they were charging me for service s I was not getting , (tire rotation) really don't know what else I didn't get that was charged for. When I as at KIA, really went above and beyond for me, including lower payments. I can't wait to go back there. You guys are awesome!

April Pierce

Friendly, professional service department. Flexible with scheduling. Highly recommend.

Jordan Vasquez

UPDATE (April 20, 2019): I have downgraded this to two stars because their online service appointment creation tool is absolutely horrible. This is the second time now that I have scheduled a service appointment online where the appointment was never created on your end. I live a decent distance away and this needs to be absolutely resolved. I even receive confirmation emails and text notifications notifying me that my appointment was created even when it was not! I had to call in to check and sure enough they had no record of my appointment request in their system. This absolutely needs to be fixed or removed as an option on your website as it creates a bad experience for customers. The customer service here is absolutely superb. Top notch service and vehicles here!

Phyllis Herring

I went looking for a car and the sales person that help me name was Ice and he was cool ☺

Dylan Smith

I recently purchased a vehicle from Executive Kia in Wallingford and had a great experience. Working with Michael Crespo was great and painless. The entire buying process took very little time or energy. I looked at the vehicle and by the next day was driving off the lot. Very impressed and I highly recommend reaching out to Mike.

Saab Man

Fantastic service department. The only service department where I will take my baby. The best Kia dealership in the state. Todd in service is the best. Love it!

Leshel Branch

Great experience!!! Really felt the passion there. They did everything to help me and listened to my situation. Mike is a great salesperson and made me feel comfortable and Todd in service really took the time to explain and go over things. They both went above and beyond. Not too many dealerships give you that kind of service and make you feel totally welcomed!!! Thanks, Guys!!!

Fran Raboin

There are many makes and models of vehicles with tons of options. After some research, I finally decided I wanted a Kia. I visited 4 other dealerships and dealt with high pressure salespeople. No pressure at Executive Kia ! Everyone at the dealership makes you feel like you're part of the family and have been dealing with them for years. The showroom is comfortable and inviting. One person handles your whole car buying experience from beginning to end. You work with someone who knows what you're looking for so you don't have to explain the same thing over and over again when you call. Chin was a super salesman who actually listened to what I wanted and found me a car within my budget. Executive Kia motto should be "We can find you the right car with the right options at the right price".

Karisma Maldonado

Great experience. Rob was great and very informative, straight to the point and genuine. Looking forward to driving my 2019 KIA for a while!

Jeffrey Gold

What a great group of people to deal with to get a beautiful new car. Thank all of you at Executive Kia!

Jennifer Etter

We worked with Johnny, and he was absolutely amazing. His helpfulness was apparent from the minute we started the process, and now we have a Kia Sedona that we've always had our eye on!

Loreen

It's been almost two weeks now and I really love my 2017 Kia Forte SL! I love the way it handles! It's got quick pick-up for my highway driving, the gas mileage seems great and the breaking system is awesome! The ride is quiet and comfortable and the visibility is great! I love that there's plenty of trunk storage for my beach chairs, lots of cup holders, cruise control, dual outlets for my cell charger and GPS, arm rest, storage sections, sunglass holder, Bluetooth and back up camera. This is my second car bought from Executive Kia in Wallingford, CT. Both times, my sales consultant was "Chin" Ying Chang. Each time he listened to my financial and car needs. I never felt pressure to buy a car or even a certain car from him. Chin make the car buying experience a very pleasant one! Update. It's been 6 months since I've owned this car, and I still love it!! Update... again...15 months and still loving this car!

Joshua Carroll

John and Jeremy are amazing. I bought 2 cars from them and they catered to what I needed. When I had a third child they went hard to work to find me a new vehicle to fit everyone in. WHen I went there they were so nice. The sales department is top notch and they know what they are talking about. I will definately be going back when I buy my wife her new car. The only dealership you need to go to is Executive Kia

Ryan

Horrendous I was up front on the phone about my bad credit but the lady ouafaa told me I had nothing to worry about that I had already been approved for 500 down well when I got there they haddnt even checked my credit and turns out I need 1500 down long way off from 500 point is I was lied to to get in the door not cool messed up sales tactics

Alexis Little

Katie Rice at Executive Kia was a wonderful help. She made sure to help me find a car that I was not only comfortable it, but also was within my budget.

Mike W Wilson

Hands down one of the easiest car buying experiences ever. We were looking for a minivan and could not find one we liked or a dealer willing to give a fair deal in our area. We were looking on line and saw a van that we liked. We call and talked to Chin and he told us it was still available. We drove from Springfield Ma. Over an hour away . Chin greeted us in the parking lot with the van ready for us to look at and test drive ,he then explained the no haggling price policy . They had all the dealers in our immediate area beat. Chin and Lou worked with us ,they were more than willing to go to the Mass registry and get the plates . I wanted a factory remote start not and after market We were given a loner car while they were installing it and when it was done Lou brought the van to our house so didn’t have to go all the way back to Ct. . How many dealers would do something like that after the sale. If your in the market for a new car or new to you Exutive Kia Wallingford Ct. is the place to go ,ask for Chin, Both Chin and Lou went above and beyond to give us excellent customer service ,also upon delivery the black shiny metallic waxed car was presented to us with a giant red bow , It’s worth the drive Chin and Lou will take care of you. Tell them Mike and Paula Wilson from Springfield Ma sent you.

Ayeisha Eusebe

I purchased my car from executive Kia Wallingford from Joe Ortiz. Going in to make my first car purchase, I was a bit nervous and apprehensive however Joe made the process easy and comforting. He gave me options and answered all of my questions. His knowledge of the vehicle and the market coupled with his friendly and trusting personality put me at ease. The vehicle was exactly what I was looking for and I was even able to leave that day with my car. I would recommend Joe to anyone looking to make a purchase of a car.

Andrea Ozment

When my beloved Kia Optima Hybrid was totaled last month, I of course went back to Executive Kia to see what I might get for a replacement. Joe, who'd sold me my first Kia, greeted me and introduced me to Jorge, who was great to work with. I now have another Kia to love, and Jorge made my experience entirely pain-free. Highly recommended!

Thomas Bruno

Good cars great salesman excellent repair shop

Abe Maldo

I had a great experience at executive kia everyone in there is very friendly. as soon as you walk in you'll receive a warm welcome I would definitely recommend a friend to come here. I am very pleased with my car thank you Michelle Sims.

FRAN CAESAR

This was by far the best New car experience I have had in my 35 plus years of car buying. Mike was awesome; making a friend before worrying about a sale. Price is not everything to me. If I did not have a great experience; I would not own a brand new Kia. FRAN CAESAR

Michelle scaramozza

Executive Kia of Wallingford was a great place to buy a car! The sales person who helped me was rob rice and he was great at making the experience enjoyable and stress free. I left with my car the following morning which was the quickest experience I’ve had at a dealership. The staff is very nice and friendly as well! Over all great experience!!

Wayne Lerario

Hands down the best car buying experience I ever had.

Linda Grady

Very nice and helpful people

John Rios

A great experience from start to finish, they did a very superb job in getting me what I wanted!

Elijah McCall

The overall customer service is tremendous. I recently purchased a Corolla from them and it was definitely reasonably priced for b the amount of miles it had. The Salesperson that guided me through my purchase was Amber Oliver, she was very kind and genourous and definitely extremely helpful. From the moment I walked through the doors to the moment I left, the Salesmen and Saleswomen made me feel welcome. I would highly reccommend this dealership to anyone that is looking for a great vehicle at a great price. Thanks Executive Kia!

Kayla Church

When we started our search, after totaling our car, we were looking for used. We went to one dealership and were totally ignored, we drove up towards Wallingford area, and stopped here. We started looking around, knowing we either wanted the Sorento or Optima. Chin came out, greeted us, asked us exactly what we were looking for and how we'd be using it. Seeing as how my husband drives from the northeast part of the state to the Stamford area, he right away said Optima is your best bet with gas mileage. We went in thinking we were just going to get a few quotes, hoping we could get into one eventually. Within a half hour, we test drove a used optima, and walked out ending up buying a beautiful new 2015 KIA Optima! Monday my husband went and picked it up, Chin took the time and thoroughly went through all the features with him. We couldn't have had a better experience and would HIGHLY recommend Executive KIA and Chin to anyone looking for a car! The car rides beautiful and we are so very impressed. Thank you Chin, you were great!!!!

Kelly L'Heureux

Thanks to Jacqueline Smith and team for a quick and painless purchase! I decided to test drive a KIA Soul on a lark, and really loved the bang I got for a buck. Executive KIA did a fabulous job of locating finding and getting me in the car I wanted for a great price. Highly recommend!

Laura Hill

Jorge was very knowledgeable and we liked the no haggle price.

Heather Schweikert

To date my husband and I have purchased and serviced 7 vehicles both off brand and Brand new from Executive Kia in Wallingford. I have recommended Executive Kia to all my friends and family. Their sales staff is wonderful and their service department never takes for granted I'm not a "car" person. I'm confident they do the same for all of their other customers.

Momin Afrede

Recently purchased our first Kia, and couldn't be happier. Jorge was friendly, honest and helped us pick out our car. He even stayed late past closing to ensure we were happy with everything.

Brooke Grosenick

We had a wonderful experience buying a Sportage at Executive Kia. Joe stepped in at the last minute when the person we had been dealing with stopped working there. Joe was personable, knowledgable and everything you would want in a car sales person. You can tell he really loves his job. I couldn't be happier with my purchase!

Heather Stafford

I will admit our vehicle search started at another dealership. We were unhappy and on a whim sent our information to Executive and Mike Crespo got our email. When we got to the dealership he and Lou got us moving along in no time. The next day (as we were in late the day before) our deals were done. My husband and I both got cars. One a lease and the other a certified pre-owned. We traded in two vehicles and they were very fair with trade-in values. We could NOT be happier. At the first dealership, I would have been settling for a lesser vehicle and the salesperson just stopped helping me. I know some of it was timing but I know I got the perfect car for me and I love it! I am in a certified Sportage and my husband leased a Sorento. They are a pleasure to drive. Mike was awesome and finance was a breeze. Will be staying with the Executive family as long as I am in Connecticut!!!

Lorraine Day

Helpful with advice. Honest enough to not sell service you don't need

Brittany Cei

Went in originally thinking I just needed air added to my tires because the low pressure light came on and it was cold in the morning. When I got there a service guy named Todd I believe went out to take a look at my car and said the rear tire looked low so he took it in and was examining it. He also offered to do my oil change that I had scheduled for next week while I was there which was pretty awesome that I didn’t have to come back another day. Turns out there was a screw in my tire and I needed a new tire. Todd went out of his way to help me and even worked out the cost to help me financially because I wasn’t expecting to need a new tire. While I waited I also talked to a sales rep. He was nice also but Todd really went above and beyond. His customer service is excellent and he is knowledgeable as well. Definitely should promote him or pay him more or something lol. The other guy I’ve dealt with in service is great too. But honestly way to go Todd. I did my previous lease/ service at executive dodge and the guy there was ehh and I feel like he was deceiving and trying to over charge me just because I’m a girl and don’t know much about cars. And the quality work there was definitely not as good. Kia deserves 5 stars 100%. And Todd as well. Thank you for having such great workers and for being so helpful.

Cassie Rae

I always take my vehicle to get serviced at executive kia. The staff is always so friendly, personable, and knowledgeable. They always make you feel comfortable and that you are a priority. They always make sure you understand everything and I never feel like they are trying to get more out of my pocket than necessary. I feel like they really care about the cars as well as the customers. Rick is awesome! - Kari

Nikki Huria

Huge shout out to Katie Rice! She listened to my needs and was more than willing to show me a few cars. She made my car buying experience a breeze and went above and beyond for me. From start to finish the process was effortless on my end. Marcus and Lewis also did a fine job. Lewis did all of the paperwork with me and went over everything in detail making me feel very at ease. All the while training a new associate, it never slowed him down. Marcus was super nice, chatted with me about football, was very engaged in our conversation and made me feel at home even though I was dealing with Katie. Katie even took money out of her own pocket to fill my tank because the gas card was with another sales associate and she didn't want me to wait! Shows the character of the people who work there. I cannot thank the staff at Executive Kia enough for the outstanding job they all did. Top notch!

Kelly Wight

I actually didn't expect that I'd end up buying a Kia. I had a long list of test drives, but the minute I sat in my Kia Sportage, I knew I'd be taking it home. The entire team at Executive was friendly and helpful from the minute I walked in the door. I worked with Chin, who wasn't a stereotypical car salesman. He didn't pressure me into making my decision and just laid out all of the numbers for me and talked about my options. The day of pickup, Chin sat in the car with me and walked me through all of the functions, so I'd be well-equipped to drive off the lot and feel comfortable. I purchased from out-of-state, and Executive Kia took care of all of the tricky paperwork to get me my new plates. Once I signed the lease, Chin made sure to check in to make sure all was going well and that everything went smoothly with my out-of-state plates. I would recommend both buying a Kia and getting it from Executive Kia to anyone. Thank you so much!

Marc Kagan

Great place to shop for a car, the staff is excellent, everyone is very friendly and polite and they make you feel comfortable. Oil Changes are also done very well, with the Service Department. They are very nice and do a great job going over all the details with you. Highly recommended!!

Andrew Ruggeri

Disregard any signs that say haggle free low price, you will still end up haggling if you want a competitive price. Good service and helpful staff.

Craig Hanson

I purchased my vehicle at this dealership.The service reps are top notch.

Benjamin Boulanger

This dealership is the model that all dealerships should strive to be. There was no hassle or haggling. Everyone was straight forward and transparent. When an error was made, it was corrected immediately. When an error was made in our favor, it was honored. Working with Mike Crespo and the sales department was a wonderful experience. We were more than satisfied with the process from beginning to end. His professionalism was second to none. There were mechanical problems noticed before delivery. A promise to fix it was made and honored. He answered all questions about the car in an honest and timely manner. We cannot save enough good things about the sales department; however, I will say they we look forward to working with them in the future should we need another car in the future. The finance department was incredibly wonderful to work with. They took the time to go over the paperwork in detail and took the time to answer and certify every line with us. Their offered warranty programs were very good and very tempting; we however decided to decline them. The service department is very professional and patient. They went over in detail all questions I had on previous service completed to the vehicle. They did a wonderful job turning the car around for sale on the lot. The result is a car in where I have a very high degree of confidence in its road worthiness. All car dealerships should look to Executive Kia of Wallingford if they want to see what works when selling cars. I am extremely happy and look forward to working with them in the future. -Ben

Matt M

Called and asked them to schedule me for 30,000 mile scheduled maintenance on my Kia Optima. The service department puts me down for a $500 injection cleaning - totally unnecessary and not part of the recommended maintenance per the manual. This is really the last straw with this place, I'll be driving an extra 15 minutes to East Hartford or Branford next time I need to bring my Kia in to the dealership.

Brandon Morehead

Worst experience ever called to inquire about what my warranty covered a sales rep was very rude and unhelpful lied about being affiliated with a auto shop that was next door and became upset when he was called our on his stupidity been buying cars and my family for 10 years will never go back one bad apple spoiled decades of business to come

Shawn Smith

Great dealership! Thanks a lot!

Dirck

Brought my vehicle in for the same thing at least 9 times. They documented only 4 times. The reason was about blinkers not working and not working properly when on and doors showing open and opening and closing on there own. Their customer service support Trevor Clay made it clear they did not have to recall the vehicle once it is fixed. So after this song and dance went on for some time, I realized as their mechanics told me it is ok, its under warranty. They are going to let me run out this warranty out fixing it every month or two until warranty runs out and then, you guessed it. No I will not. Big time safety issues; now hard pressed to get a recall going with such lazy and neglectful regulations as to what is kept on their books. Just because it did not go up on a lift. This is not about a chip of paint or an engine concern. This I my 3 and 4 year old children's doors as we drive down the road opening or showing they are, concern. I have gotten a lawyer, called the BBB, and the state attorney general office. Perhaps, now it will now become your concern. As of 06/24/18 I want everyone to know how KIA corporate handles safety issues. They DON'T. Corporate will request to "fix it" until warranty runs out. Currently I am requesting 1 million dollar fine against Executive KIA for not accounting for my vehicle coming into the shop for safety repairs and will provide my own data as a record. For Mr. Trevor Clay I will ask for jail time as he personally had the authority to initiate a recall or buy back and stated. "We do not have to recall anything now that it is fixed." After KIAs 9th attempt which has clearly failed.I'm requesting a fine against KIA for no less than 500 million to be awarded to CT Transportation Department. I will request a 900 million dollar fine and a federal investigation as I feel that with such gross lack of accountability that KIA is knowingly trying to hide evidence for the multiple time my vehicle has been in your shop. So I will also request the Judge to have KIA release all records and phone recordings pertaining to any workers who have hand hands on this vehicle. My vehicle has been in the shop I KNOW at minimal 9 times and I'm sure your people don't work for free. At this point if you buy a KIA then your a fool, don't be the sucker who they say is born every minute.

Eboney Edwards

I recently purchased my first vehicle ever by myself. I worked very closely with Jennifer Bunnell and from the first time I walked in there until I got into my vehicle she was the sweetest person ever and also did EVERYTHING and I mean EVERYTHING she could to get me into a car. I recommend this place 1,000 times over. I will be sending my friends and family here to get their next vehicle. And with my credit not being the best. (trust me it's bad) they still got me approved with their Guaranteed Approval Program. And I am very happy that they were involved with this first step to rebuilding my credit. I appreciate everything she did for me.

Phyllis Martino

Best service department and the sales people were so helpful in finding me a new vehicle. Financing was a snap!!

Bobby Brown

Very professional and down-to-earth staff members and they even service my brakes on my Mercedes. They were clean and efficiently and my car did not have a spot on it after the service.

Kahlen Duffany

Don’t go here if you expect to be treated nicely. From the start, the sales guy was very rude to my husband and I. We wanted to just look at a car and not crunch numbers and do all of the financial stuff of buying it that day. He kept ignoring our requests until he finally gave in to let us see the car to even see if it was worth getting into. He had an attitude the entire time. Don’t ever go to Rob Rice the sales consultant. Rudest person there.

Chris Arsenault

My wife and I just purchased 2 Kia's from here and I have to say that they take the frustration out of going to car dealers. Jeff Martin (our salesman) was very patient with us. I would absolutely buy another vehicle from them in future. Thank you for all your help!!!

Olga Schmell

The best service that I ever had for my car.

A Montoya

My mother went in for a Kia Soul EV and after a week I needed one too. This car drives smoother than anything I have ever driven. It is luxurious, quiet, and comfortable. As my husband says "It's everything a car should be". Jorge and John were great. They either knew the answer to our questions or helped us find out. John went the extra mile to break down and explain the numbers. While Jorge helped us understand the features of this amazing car. I know my mother and I are really excited to skipping the lines at the gas station this summer!

Andrea Miller

Unbelievable guys at the service department, Todd Perry truly cares about his customers, Brian and Todd went way beyond what they had too...I highly recommend them, woudnlt bring my KIA anywhere else... Thanks so much again Todd and Brian, you two have NO idea the stress you took from me, and I am very thankful.....

Jenni Tatigian

Mr. Joe Ortiz, at Executive KIA, is an AMAZING Salesperson; who genuinely LOVES what he does. This translates to a sincerity which puts customers at ease, bringing them back again & again to purchase vehicles with him, due to his expertise & professionalism. The staff in the Service Department is prompt, thorough, professional, yet caring & personable. They have ALWAYS made appointments for me which work around my busy schedule. Every oil change has been completed in s timely manner & my vehicle returned to me clean & all fluids topped off. In addition, I get a FREE car wash with every oil change..I HIGHLY RECOMMEND Executive KIA for all of your automotive needs.

Rachel Cassidy

Ouafaa made it possible for us to drive out of the dealership with the car the same day! It was such an easy process. I didnt think we would get approved but we did. I was a little nervous at first about getting a brand new car but she put me at ease and made it really simple. Such nice and friendly ppl that work there. They don't pressure or annoy you like most dealerships do. What a great experience and we are so happy with the new car!!!

ryan galliccio

I can't speak highly enough about Chin and the rest of the crew at Kia in Wallingford. I just returned for my second consecutive lease, and my wife is about to do the same. They are knowledgeable, courteous, and offer a comfortable experience rather than being rushed into a detail. Highly recommend Chin but haven't yet run into anyone there I didn't care for, and I would say so if I did.

Linda Iadarola

I have had many excellent experiences with the service dept at Executive Kia for the past 2 years. They have been great to deal with. So much so, that I bought a new Kia there a couple of weeks ago. The buying experience was very professional and extremely pleasant. All discussions on price, financing, and features of the car were all honest, fair and helpful. I would definitely tell everyone to buy their next car here!

April Leigh

Had a miserable and horrible experience here. Never go here.

Jeff Smith

Grade A+ Continued Service!

Steven Szumiesz

Considerate technicians who perform great service on both of my family's Kia vehicles. Have been here for simple oil changes & warranty covered repairs, would suggest them over any other technician (especially for Kia owners).

Robert Rice

Executive Kia in Wallingford is an excellent place to buy a car. Every employee is very knowledgeable and professional. I went to KIA hoping to find a nice car to buy and to my surprise I got approved for my car within the hour! The sales team was very friendly, and the general manager was efficient and down to earth. Overall a very friendly professional enviornment, and I recommend anybody who is looking to buy a car whether its a Kia or not to consider Executive Kia as their choice of dealerships.

Bob Zagami

Nice but didn't buy.

Terrilynn Porto

Was surprised by how painless this dealership was! And the salesman Chin was fantastic and not at all pushy! There wasn't no back & forth drama! Will definitely be back there for another vehicle!

Jon Stafford

My wife and I contacted Executive late afternoon on a Wednesday though the website after getting the runaround from another dealer all day. Got an immediate follow up email and call back, went in, sat with Mike Crespo, had our trades evaluated with a printed cash offer, a printout of the deal for both of the cars we wanted, and left a deposit. Had a slight snag with credit in the morning, but Mike got it handled and we left there Thursday night with 2 cars. Very pleased and will be back for the next one(s).

Alicia Michelson

I honestly couldn't have asked for a better experience at a car dealership. I have had a tough time getting a loan and have been looking to buy a car for months. I wasn't getting approved due to poor credit (identity theft 5 years ago). Mike and Joe helped me out so much with getting a loan and their hard work really paid off. I drove away in a car that I LOVE and it was a pleasant experience at the same time. They're very professional and really care what their customers want. This was the best car dealership I've ever been to, no doubt about it.

James Antonelli

I recently decided to purchase a new Kia Optima, I did my homework and went to four different Kia dealerships. I was all set to buy a new one when I found that Executive Kia had one (exactly what I was looking for) with 3,200 miles on it. I decided that to save some money off of a brand new one I would purchase this one. After negotiating with the sales team I purchased the vehicle. The day before I was to pick up the vehicle the salesman told me they would prep the car, which included a full tank of gas. He then stopped and said "wait this car has 3,000 miles on it so its not new so we won't top off the tank." I told the salesman if I'm spending $30,000 at a dealership the least they can do it top off the gas tank, its not like its a pickup truck. The day I picked up the car just as expected the vehicle had less than a half tank of gas, I should have asked to speak with a manager but I chose not to. The salesman went through all the paperwork and books. I asked about an owner's manual since I only saw a guide that said navigation manual. He informed me the book was both an owner's manual and a guide to the navigation. After getting home I realized he was wrong and no owner's manual was supplied. The next day I spoke with the salesman and informed him of his mistake and asked that an owner's manual be given to me. He said he would check with his manager and later called me back. He said his manager said since the vehicle was not considered new it was "as is" and I was welcome to purchase an owner's manual through their parts department. I was disgusted by this response and made the salesman aware that I was very unhappy with not only the gas situation but the fact that they would not supply an owner's manual after he told me incorrectly that it was in the car. To supply me with a full tank of gas and an owner's manual probably would cost the dealership less than $50.00 but it obvious that they clearly are not about making the customer happy. I informed the salesman that I would review the dealership poorly online and also send a letter to Kia corporate explaining my unhappiness with my experience with Executive Kia. Since I never received any further call back from management or the salesman shows that they could clearly care less. It amazes me that if you purchase a vehicle with 3,000 miles they treat you totally different than if the vehicle was brand new even though I spent $30,000 that day. I will not be dealing with the Executive Kia dealership for any service or repeat purchase situation and will always choose another Kia dealership for anything further that I need.

Barbara Shoneck

As always we had excellent service. We have been doing business here for 20 years and wouldn't even think of going anywhere else to purchase a vehicle or have our vehicles serviced. Todd, Tucker, Bob and the rest of the crew are great!!! We highly recommend Executive Kia of Wallingford!!

Robin G Leonard

Excellent service.

Joey Voytek

I stopped by to test drive an Optima to get a feel for it before I decided to get one just to make sure I liked it. My salesperson was Jorge and he was very friendly and introduced himself on a professional manner. He took the time to explain everything to me, whether it was about the Optima itself, what was covered under the CPO, and all the information through the financing process. He was very thorough in explaining everything to me that way I got a good understanding of what he was explaining to me. It was a great experience dealing with Jorge and I hope whoever stops by here gets the same customer service I received when I went there whether they have Jorge or anyone else from the sales team.

Thomas Sarracini

The least stressful car shopping experience I have ever had. Jeff Martin was a pressure free salesman that did not try and change what I was looking for. In fact, he went out of his way to locate the exact car I was looking for and even drove to over a 100 miles to get it for me. He was honest and upfront about costs and did not use the phony sales tactics. The manager, John Gogliettino is an extremely personable person and makes you feel like a valued customer. We easily came to a price that was below competitors in the area. No hassle and unnecessary gamesmanship. The rest of the staff was extremely friendly and went out of their way to explain the dealership departments and options that were available to me, without pushing extras one me. I would highly recommend this dealership to anyone that is car shopping..

Frank Balisciano

What an experience shopping for a new car. Michael actually listened to what I wanted. He was informed and had a great sense of humor. He said he would drive something around that matched my many requirements. When I saw the car pull up, I thought Mike made a mistake. It was stunning and had the exact features I need. I thought the problem would be the price. That beautiful car, all features - I thought it was out of my price range. I got ready for disappointment when we were about to discuss specifics. I wasn't disappointed. This much car at this price blew the other dealers away. Also, Mike and the fine staff at KIA Wallingford were top notch. Friendly and no games. I would highly recommend the dealer and brand to anyone looking for a friendly, fun, surprising car experience! By the way, the car drives beautiful and is loaded with tech, comfortable great on gas.

Jen Fabozzi

Exceeded expectations! Michelle, John, and the entire team at Executive KIA made my car buying experience stress free. They respected my budget and met my needs. They followed through and never once pushed or proded. Even after all the papers were signed they continue to check in and ensure that I'm still a satisfied customer.

Barbara Kuznesof

We recently bought a Sorento from Mr. Chin Chang at Executive Kia in Wallingford. It was a great experience overall, particularly the no pressure sales environment. Chin was very patient with us and answered all our questions and was very knowledgeable about all the complex electronics features the car has. The sale went off smoothly with no unexpected last minute charges. We're enjoying our beautiful new car.

Mike M

Went awesomely. They matched the lowest price I had found and gave me a ton of extra's. Everyone was great and patient. I've had my Forte for about a week and am 100% satisfied. Not many other dealers do as much as they do. I worked with Todd who is a pretty easy going guy and very knowledgeable. The purchase was simple, straight forward and easy. 13$ oil changes that come with a car wash. I've put on almost 200 miles in 4 days so I think I'll be enjoying this car!

jerson pellot

The best people on the job mike is the man! He sold my wife and I a kia sorento and im a big guy that needs space was the perfect choice. He listened to all the stuff we asked for and gave us a good price for the vehicle I will be referring people here a lot more thank you mike!

dee Corsi

Had the BEST experience with KIA of Wallingford!! Thanks everyone for all you did for us!!!! Thanks Jim, Kevin and Lou!!! You guys Rock!! Love my little car!

Michael Martorella

So far this is the best car dealership I have ever worked with. I was so impressed, I bought 2 kia's over the course of a weekend! They have the paperwork, financing , etc down to a science so you are no longer there for 6 hours. Very low key, no pressure sales. My sales people, Jorge and Jonny had answers to all my questions. Louis the finance person had me in and out with an awesome interest rate, quick paperwork and no pressure for the extended warranty (which I bought, made sense to me). I'll be back for a third vehicle as soon as I can.

Pat Paterna

All things considered Executive Kia was given a wish list. They followed it to a 'T'. When we arrived several options were ready for presentation within our desired budget. One of the models did not serve our needs and Chin Chang, our sales representative quickly began to gather more information to make it work. And it did. We were able to trade two cars and leave with two new cars at a monthly fee equal to just one of the traded cars. Thank you Tom Paterna

Steve Kuchman

Great folks to deal with. * Outstanding experience. * Professional & courteous. * John Gogliettino, Devon Rooks & Louis Oosten made sure that everything went smoothly. * Just perfect! * I would highly recommend the folks at Executive Kia when considering purchasing a vehicle. * A+++++

margaret Zackery

My sales representative, Chin was great! He was professional and very knowledgeable about the vehical I purchased. I'm very happy with my car! Thank you Executive Kia and Chin!

Melissa Sobkowiak

I couldn't be happier with my experience at Executive Kia in Wallingford. Joe Ortiz was knowledgeable, personable, and comfortable to work with. Its been some time since I've looked for cars since I had mine for 11 years. I decided to trade in my car and lease a Kia Sorento. He worked with me about price and was patient, not pushy. He made my first time leasing a suv a breeze. I highly recommend Joe and Executive Kia! Thank you!

Tom Woodson

Great quality and service

Nori J

I bought my car about a month ago and I had a great experience at Kia Wallingford with Jorge Dominguez! He was extremely patient, accommodating and willing to answer EVERY question my fiancé and I had, and we had A LOT of questions! I am very satisfied with my purchase and I got the exact car I was looking for in the perfect price range! Again, I am so grateful for the experience I had at Kia Wallingford! They are great and I would recommend them to anyone looking to buy a car!

Michelle S. Smith

Best car dealership in town. Bought all my cars from here. Alsways great service.

Curt Alfredo

I used to love executive Kia I used to get all my service done there until one time my catalytic converter went out and then all the sudden fixed itself and a charge me a $250 restocking fee for the catalytic converter and never even restocked it I have to buy in the same catalytic converter from Monro Muffler they had to go up there and get it so they ripped me off for $250 I would not recommend their service department

Michael Gilliams

The dealership was the best one I went to in a long time. You don't feel handled or rushed to make a purchase. Mike Crespo was very knowledgeable and kind during the entire process. He really helped me make a great decision for my vehicle. Took me about 3 months to make a decision but he was patient and helped me out. I will definitely recommend Executive Kia to anyone.

Slim 4life

This is my second time getting a car here. my first experience with Teresa was absolutely wonderful and my second time was the same wit Marcus . Very helpful , professional and went the extra mile to get me the car I wanted . This dealership is great . They don't hassle you , friendly, honest and they r willing to work with you .so if your in the market for a used or new car go down and check them out . Ask for Marcus !!!!

Mike Kakalow

I purchased my second Kia from Executive Kia... a 2013 Kia Optima EX. First, the experience was painless. In and out in one day. Not happy with my trade-in amount, but then again who is? Otherwise, this was a quick and pleasant journey. Mike P, my sales associate, was awesome. We looked at a few cars before agreeing on the Optima. He was knowledgeable and (even if he faked it) seemed to be on my side with the negotiation process. I am happy with the journey. The car... well, it is awesome. Haven't been in a car in 20 years. I am a truck guy. However, with $4.00 per gallon gas prices and 15 miles per gallon, it was time for a change. The Optima is averaging 30 miles per gallon... and it is super fast. I can see tickets in my future. I have received so many compliments about my car. It looks like a BMW 500 series but cost 1/2 the price. The bottom line: I would buy from Executive Kia again.

Dan Miller

As my wife and I began looking for the best vehicle to purchase we began to consider the Kia's. We considered new or used and looked at a couple models. As we walked the lot we were not attacked by sales staff. As we entered the show room we met Chin. He answered all of our questions in the show room and on our road test. Enjoying the road test but still undecided we left the dealership. At that time I received some news a very important trip came up as my Mother was ill. As I left town my wife was left to work out details in my absents. As I returned a week later we took delivery of our new Soul. The excellent knowledgeable, courteous and caring service, continued as we had the opportunity to work with the finance manager. I have purchased vehicles in the pasted but I will say I have never been cared for like I (we) were at Executive Kia

Dan Zaksheske

Typical car sales techniques — used a bait-and-switch on both trade in value and when they presented financing numbers on a vehicle that was not the one that was discussed. Manager Joe talks down to you like you’re stupid and gets easily frustrated if you’re not willing to agree to his terms. Also, they take FOREVER when trying to sell you a vehicle. They say that they don’t haggle, but there was still plenty of “ok let me take this info to my manager” BS. When are car dealerships going to come into this century and empower the sales staff to make decisions, or only have managers sell cars? It’s ridiculous. Salesman Brandon was a good dude, though. He was the reason for 2 stars instead of 1.

jon d

ALERT! We found them to be an unsavory bunch...go elsewhere as they appear to conveniently forget conversations, promises and deals. If you are solely interested in Kia, check other dealerships. However, if for any reason you continue to do business at this establishment, do yourself a favor and check your auto and features THOROUGHLY, BEFORE SIGNING ANY PAPERS WHATSOEVER, AND FOLLOWING THROUGH WITH ANY MONETARY TRANSACTIONS! We feel we have been outright lied to, and are truly sorry we ever walked through those doors. Buyer beware!

John Saling

Always good service. Service department is great

Erica Blackmon

I had a great team to work with when I visited Executive Kia on a whim. My sales consultant was Jeremy Carrol. I also had interaction with Sales Manager, Todd Perry and Gavin Bennett, Finance Manager. I am now on my 3rd Kia (2nd Sorrento and previously owned a Optima). The team got me a great deal on a great vehicle. I wasn't expecting the process to be as smooth as it was. The deal was done in a matter of a few hours. I will definitely go back to have my vehicle service. If the sales team was this good to work with, I got to see the service and parts department. Looking forward to my oil change.

Charlene Clark Hopperstad

Great service as always. Comfy waiting area in the showroom with free WiFi, TV and snacks available.

Maren Nolan

Executive Kia is the place to go for your new car. The staff is friendly and very knowledgeable. Joe was very helpful, he is a great salesman. I would definitely recommend any of the Executive auto groups dealerships.

Christopher Frazza

I just purchased my 8th KIA in a row. John G, and his team are FANTASTIC. I know I am ONE tough customer, but I have always been pleased, with the sales team...and the service team (Thanks You Rick). You would be doing yourself an injustice if you do not check Executive KIA out. I drive 30K miles a year and I LOVE my new FORTE (especially the 35 highway miles per gallon).

Lulu DeBlanca

i wasn't too impressed. the sales man very nearly crippled or maimed me. didnt exactly know about the cars or pretend to care about me as a potential buyer. he thought i was particularly cheesy for thinking the kia sound system usability sucked, and resorted to some variant of "you get what you pay for" as a response to any concerns. also he very inconsiderately pulled the car out quickly when i was standing right next to it, without knowing how i would react, whether he would run over my feet or anything. based on this experience i would not return. tbh i have grounds for a lawsuit for real based on his behavior in that regard but imma just leave this review instead.

Leon Hebrink

Good, timely, straightforward service; no arm twisting, B.S. or brush offs like some other dealer service departments. Better than Roberts, Executive actually checks replaceable components AND they replaced the oil with enough and checked it before handing over the car.

Elizabeth Elliott

The service department employees are wonderful and know what they are talking about and are very good at explaining it to customers, so that we know what is going on. I would not bring either of our vechiles anywhere else.

Scott DeRico

If you deal with Howard in Service, good luck!!!! The other 2 gentlemen are great. I deal with Bob and he is Awesome. Howard = 2 stars. The other 2 = 5 stars..

Krystal Chanda

Rick and Jeremy were so good at listening to my needs and helping me schedule an appointment. I was very pleased when they remembered my name when I came in the second time. Service is always fast and friendly!

Wesley Kelley

My service since buying my Kia Soul last August has been great. On time and everything as promised. Look if your have been considering a Kia, nice cars and good prices that go with the great service after the sale.

Dot Dancy

They treat you like family!!!

mark dicrosta

One of the best run dealers in our state.

chris frazza

John G, Chin & the team does GREAT work. Wonderful service over the years (15 to be exact)

dj prime

Excellent service and staff is friendly

Kenneth Kashuba

Salesmen was nice but be very careful with this companies finance department. When I decided to buy a car I asked if they would go through my credit union and was told they have a good relationship with my credit union and would shop around to get me the best rate. With a credit score above 800 with all three reporting agencies they returned with a loan for 5.19% from Bank of America. I also have a credit monitoring service and only received credit check warnings from 4 banks performing a credit check and my credit union was not one of the institutions so they did not even try and lied to my face. I stopped at my local credit union today and will be locking in a 3.19% rate for the same loan term. As soon as Bank of America receives the car title my credit union will process the loan and this will be behind me. It also makes me wonder what other items they were dishonest about that I did not catch. This is my first and last car purchased through Executive.

FUEGO DA G

Very friendly!

Tiana V

I absolutely love executive Kia not only are they super friendly when you need service done to your car they have an excellent service staff such as Zachary. He may be new but he does such a great job at making a customer feel welcomed and to gain the best service possible on my car. I don't even own a Kia and I come to executive because it's that awesome !!! Thanks for all that you to !!! I recommend you to all my friends!!!

Susan Long

I just purchased a 2014 Kia Sorento. The salesmen Mike was great. He went over the entire car with me and made sure I understood how everything worked before I drove off the lot. Everyone at Executive Kia in Wallingford was great, friendly and helpful.

Jonathan Carter

Let me first state that the salesman James and the process of buying the car was perfect. The day after I bought the car I hit a pothole and blew a tire. UVO towed it to Crowley and I was told yesterday (the day it happened) by executive that I would be able to get a loaner car even though it was at Crowley. Today I called to see if I could get a loaner for tomorrow and I was told no I couldn't. I'm very pissed off that after spending 30k and being told I could get a loaner and then told no when I inquired about it a day later. I felt like I called a Comcast call center and am not happy that I was told one thing and the exact opposite was the reality. Edit: after cooling off and getting accommodated better I am very happy with this dealership. They have let me keep a dealer plate while I get the lien release notice in the mail. I would recommend them to anyone.

Allen

I expected the fast talking, high pressure car buying experience... And was so so happy to arrive and get the exact opposite. Usually when I make big purchases (especially cars), I get nervous and worried etc. Not so here! Mike was so pleasant, and EVERYTHING was 100% transparent and above board... I couldn't stop smiling the entire time. Never have I been so happy to buy a car. Thanks Mike!

Melissa Faienza

Excellent Service, Friendly , Professional Staff. No Hassle, very honest salesmen. Very knowledgeable. I spent 2-3 hours test driving and picking out which style would be best for myself and growing family. Very responsive to my calls and questions. This is my second Kia Sorento! Jorge Dominguez sold me both cars! He is why I continue to do business here!

Nery Luz

This place is amazing!! The nicest people and have great deals. The customer service is excellent. I was helped by a gentleman named Rob and he made the process so quick and simple and was very knowledgeable! I would definitely recommend this place!

M Santiago

After going to many different dealerships around the state, I had no luck until I went to Executive Kia and bought my Kia Optima SX. My sales rep Joe Ortiz was extremely helpful and answered all of my questions without any trouble and he made the car buying experience pleasant, like it should be! I love my car and highly recommend Executive Kia and make sure you talk to Joe!

Sue DeStefano

My husband (Stef) and I went there on a Friday to look at a used car. Rob Rice greeted us and listened to what we were looking for. I had been looking online at the Kia Sorento. He was very professional and helped us out. He answered all of our questions and pointed us in the right direction. While we were there our other Kia was in the service department. We needed to be out by a certain time and we were. Our experience at Executive Kia was awesome. We picked up our used car on Tuesday and once again Rob was awesome. I would recommend them to our friends.

mary glickman

The people who work there are always friendly. They finish what needs to be done on schedule and try to find me the best discounts. I've been bringing my Kia to them for every car need because I believe and trust in their quality of service. -Mary G.