Reviews of Acura by Executive (Car Concessionaire)

K Thomas

Took my car here for warranty service. Gabe was excellent, kept me updated about progress every day. Not pushy sales. And got my car back washed. Little things make a difference.

Ali Chagnon

Excellent experience at Acura by Executive!

Gerald Boyland

Ahhh

Louis Vitale

Happy with Gregg and the Dealership. A++ Service and happy with customer care.

Colin Liik

Nice and large selection of Acura cars. Sales staff is very good and is very dedicated to making your buying experience as joyful and painless as possible. While I did not end up going with an Acura I would still recommend Executive Acura to anyone looking for one. Also the best price first policy is very nice and the little things they add to your purchase really helps separate Executive from the rest of the Acura dealerships around.

Arthur DeSisto Jr.

Treated extremely well what a great experience.

Andrew Lyons

I wouldn't buy a car anywhere else. The entire staff is courteous and professional. I've recommend several people and everyone agrees the place is top notch.

L.Crosby Curtis

Friendly, Peofeesional, Thorough, Timely. All very well done.

Cherylann Savo

My family and I have been purchasing Acura vehicles for over the past 15 years. My son has purchased his second Acura a TL fully loaded with a technology package and he loves it! My husband and I have recently purchased our fourth vehicle, a used 2010 MDX with also a technology package. We did not hesitate to purchase a used vehicle from Acura by Executive in North Haven, Connecticut because we know they are a company with integrity and stands behind their product. Joann Gradzik, the Sales Associate took valuable time out of her schedule to show my husband and me the basics on how to operate the navigation, telephone, and radio systems; most companies will give you the manual to the vehicle and send you on your way, in my opinion Acura manufactures high quality vehicles that are dependable; comfortable, and with the latest electronic state of the art technology. I have and will continue to recommend Acura by Executive in North Haven, to family, friends, and to any one looking for a car dealership company that will work to satisfy your needs with respect, patience, and integrity.

Kisha Hull

Great Experience Nice Staff

Farah Scala

<3 my new TL! Danya Kross made the process hassle free and he certainly went above and beyond for me. Everything about my experience @ Acura by Executive was superior!

john sousoulas

Very professional staff and great experience!

Youtube University

I was contacted by dealership after inquiring online about a used subaru impreza. I live and work over 50 miles away so I was unable to make the first appointment. 4th of July weekend, I95 need I say more. Once at the dealership they had me down in their appt book and went to retrieve the keys. Car was sold the day before. Typical dealership that deserves the stereotype of shady business practices. They are all the same. Offered to show me a different vehicle of course. That's why I didn't get a phone call or email. Customers are all morons and we'll just sell them something else. They're an Acura dealer I came all that way for a subaru. My fault for trusting the good reviews and not calling first. Would they have told me? I'll never know. If this is how they operate then I guess I'm better off. Everything happens for a reason. At least I'll have a nice 2 hr ride home. Traffic going back looked wonderful on the way here. Thanks Executive!

Chris Brown

I just purchased a new car at Acura by Executive in North Haven, CT. The buying experience was superb. My sales consultant, Greg Anastasio, made sure that I was able to get a vehicle with all of the options I wanted and he worked with me to arrive at a price that we easily agreed upon. I recommend this dealership and Greg for your next car purchase.

sgormany

I'll write the short version of the story. Approximately July 2016 I discovered that this dealership doesn't fully check your car during the multi-point inspection. I got a routine oil change and they recommended that I should get an engine filter and a cabin air filter. I was perplexed because I changed both items less than a month prior to this diagnosis. The only reason I changed those specific items myself is because Acura wrote it on the previous routine oil change. I wrote, called, and emailed Acura about this issue and the general manager never called. I contacted Acura corporate client relations and even they had trouble getting in contact with this brand. After a month of all this mess the dealer finally got back to me and apologized and offered me a free oil change. Be aware this is the specific quote from this place in the email ACURA MANGER: "I do stand by my technicians and although no one is perfect and mistakes do happen I do feel that this situation could have been avoided. Our MPI process isn't written anywhere for me to send you. What we do is every time we write a customer up is we ask " would you like to do a multi-point inspection" and then when the car goes into the shop at that point the car is evaluated and history on the vehicle should be checked. The recommendations derive from what the technician finds and see's in the history as well. In your case I feel the filter was over looked and never pulled for inspection which at that point I have to say they went merely on what the history report stated. " Yeah so pretty much they take the easy way and don't perform a real inspection. Its all based on what the history states. In other words, lets pretend, the customer will never know. They got caught by someone that's been going there for around 7 years. Way to kill customer loyalty Acura!

Kelly Williamson

Kristi LaVacca was phenomenal to work with. I can’t say enough about her, she was great!!! Wonderful personality and a true professional.

Mark Petrone

This is the place to go for a new or used Acura. Great buying experience from start to finish. The service department is friendly and professional. The guys in the parts department are great to work with as well. They will help you get the part or accessory you need for your Acura.

james thomas

I am the current owner of an 07 acura TL. After getting prices on the internet from 4 dealerships. I approached John Torre, salesman. He quoted me prices that were 2-3000 above the competition. He went on to say that i was getting bait and swtich to which i told him i had written quotes. I then contacted another dealership Acura of Berlin and was on my way to purchase a TL awd with an agreed upon price. John Torre called that dealership( they are sister dealerships ) and kaboshed that deal saying that i was his existing customer !!!! . Needless to say there was no sale at Acura of Berlin and I will not be buying from Executive Acura.

Lindsey Dickison

They have the best customer service rating for a reason. I’ve had the worst luck with vehicles and dealerships- they go ABOVE and beyond, have exceptional customer service, don’t overcharge you, will even take you last minute, and will accommodate you. Love Acura in north haven!

Lu Sun

Impeccable service, even for a 7 year old used Honda Accord sale. Williams and others on the sales team were down to earth and an absolute pleasure to work with on the phone and in person. Strongly recommend this great team to offer your next car purchase experience.

Elizabeth Dituri

Always a great experience! 3 cars in and I would not go anywhere else. No pressure or hassles,knowledgeable and accomodating

Sean St.Arnault

Honestly dont understand how this place can get anything below a 5 star rating. I recently went in to trade in my car. I was a nervous nelly going in but man was this trip easy and stress free. I am beyond happy and excited about my experience. Everyone was so kind, understanding, and accommodating. Joe the manager was a class act, Steve the finance guy was super helpful and very thorough, last but certainly not least my salesmen John B. John was lerfect from beginning to end. Made me feel welcome and comfortable. John made the entire process smooth and was very knowledgeable. I will never shop anywhere else again. Highly recommended

Amy Koscal

Very pleased with the level of service I received from William Carmon, while purchasing my RDX in March. I had shopped around and was trying to get out of my lease early, they were willing to not just work with me, but also be in the ballpark of what I wanted to spend. Love the car! Very happy overall. I will be back to see William in about 3 years!

Focus Local SEO

These guys are great! I personally would prefer to negotiate price rather than the one price program, but the asking price was very competitive. Best part of all was the opportunity to deal with Jo-Ann Gradzik, a consummate professional sales consultant & the entire Management staff. If you're looking for a New or Used vehicle you can't go wrong visiting Acura by Executive.

Elizabeth Shoudy

Very low key sales. Extremely knowledgeable and patient. Love my vehicle and look forward to returning for service.

Chao Hang Lu

Horrible service with the salesman John Torre. Went there with my wife (pregnant). No complimentary water. Went for test drove MDX and RDX didn't explain a thing about the car. Asked him questions, about the torque of the car and trim differences, he answer idk and no different. This isn't our first time buying a car we know how this works. All he does was sit in the rear seat and said "turn right, turn left." this isn't a driving test. You need to show the value of the car if you want to sell it. Even though we still looking into other cars doesn't mean we should be treated as a low-end customer. You need to be patient! instead of try to kick us out. Worst dealerships or maybe just the Senior salesman overall. Don't go there! or maybe just not John Torre.

Robert White

Poor follow up in the post transaction. Joseph and Kristi promised follow up calls and emails, never happened. Spent over 12 hours of my personal time after to follow up with their payoff check to the bank not being received.

Liz Escoto

Nice and clean.

julio campos

Great and Friendly staff

Jennifer Apuzzo

My experience at Acura was amazing. It took me a long time to find the right car for me because of the features I required. Jo-Ann was extremely informative and never lost patience with me or in finding me the right car. Once we found the car the paperwork was a stress free part of the process as well. I was able to get a great car for a great price and have recommended Acura by Executive to several of my friends and colleagues already. I also recommend Jo-Ann by name because of the exemplary service she provided for me. I love my new Honda and the way I bought it.

david george

Clean and helpful. They are a dealer so expect dealer prices.

Stephanie Colella

An all around great experience! JoAnn and Greg were both a pleasure to work with. They took the stress out of buying a new vehicle. Everyone at Acura by Executive was professional, friendly, and very knowledgeable. Highly recommended!!

Ellen Perry-Thistle

Friendly, professional, and when they couldn't get my car straightened out in the expected time, they gave me a comparable loaner for as long as they needed to keep it. I really like this place, I will definitely be using them for any future work my MDX needs, and when it's time for a trade in, I'll be coming here first.

Nicole Baker

Awesome experience purchasing my new vehicle from Acura By Executive in North Haven! After meeting with the sales staff there, they quickly located the perfect vehicle for me based on what I had told them. William Carmon, in particular, really listened to my needs and bent over backwards to fulfill the promises and timelines that were made to me. After failed attempts to find the personalized experience I was looking for at other area dealerships, it was refreshing to be treated as a valued future member of the Acura family! Anyone looking to purchase a new vehicle owes it to themselves to go talk to William and see how helpful and courteous he is. I am looking forward to seeing if the service department can match the level of satisfaction I felt from the sales department.

Michael Cleary

Horrible customer service. When we arrived there were 3 customers in the dealership total (Saturday at 4:30pm) and they were "short handed". we already knew specific vehicles we were there to look at and the best the receptionist could tell us to do was to "go out and look at the cars" while we waited over 30 minutes for salesperson. No manager came to help us or check in on us. Finally a salesperson came to help us and it took us over an hour and a half after that to go on two test drives and get our car appraised. Then by the time we had all the information we needed to try to make a decision, the sales manager and sales person were in such a rush to go home for the night because it was 6, that they were not interested in even remotely discussing any type of negotiation or opportunity, gave us a price and said "that's what it is and that's all it is". I would never recommend this dealership to anyone and I will certainly never return.

Tom Capezzone

My service rep. was super courteous, friendly and informative. Stopped by for an oil&filter change, which includes a multi-point inspection and free car wash all without an appointment. He also listed what items should taken care of at the next service. For me it was new tires, an engine and cabin filter, and wiper inserts.

Jen Sev

I purchased a 2017 (pre-owned) Acura TLX on May 8, 2017 and was given dealer plates because they did not have the title to the car. I was not informed this would be the case until AFTER the papers were signed. They should not have sold a car without being in possession of the title. After giving me several excuses as to why this was happening (since I had to call on a daily basis for answers), I was told the title was lost and I would have to wait for a replacement. I drove with dealer plates for almost exactly one month after purchase. This dealership REPEATEDLY put down Acura of Milford where I had the most pleasant luxury experience approximately 8 years ago and where I will return for any and all car needs.

Charley Simmons Jr

I have purchased several vehicles from Acura by Executive, and Joanne Gradzik, is the best ! The whole experience was awesome, and pleasant, and the management is great too. I will always go back to Acura by Executive in the future. The service is great also, Kate is the best.

julie palmieri

Terrell Wright was my salesman and he went far and beyond to explain everything in detail. He actually seemed happy that I got my car. On the downside manager spoke to him inappropriately in front of me. That should be done in private. It was upsetting rest of staff was also amazing

JOE AVENI

Just had my Honda Pilot Serviced at Executive Acura in North Haven and Service team Headed up by Todd were great to work with and professional. Listened to my needs and took care of repairs. Place was clean and repairs were done timely and I am very satisfied . Car was washed and detailed afterwards as well. I would recommend them for any car repairs you need. Service and Pricing was great! Joe

Simon Chan

Always an amazing experience, Nick is the man and will always take care of you. Manny in parts always gets you what you need. Will always go back there.

Joe

I have purchased 5 cars in my life by far this was the worst EXP I picked up a 2007 TL Typed S the pressure gauge computer and the gas cap warning comes on randomly when i drive it and now the truck button does not work .....I have had the car for a year and change I call and they say its not covered anymore ......when i have complained since feb 2010 ....Mohommed .....and the rest of his sales team are the typical sales men ....disrespected my wife and it took over a month to get a registration.....done on the car ....do your self a favor and go somewhere else ....its your money ....if you believe these five star reviews then your the person there looking for

Steve Stone

Dealing with Joe the used car manager is always a pleasure I always recommend people to go in for their used cars

Alicia Benevento

Always a pleasure. Everyone in the service department is always friendly and helpful.

TOP END Properties

Test Drive. Very prompt and curtious. Great price and quality cars.

LaTasha Shaw

I just want to say I had a great experience getting my new car Cody Shanks my sales consultant was awesome he made sure to take his time with me answering all my questions no gimmicks and not pushy at all not to mention his great customer service even offering to go out his way on his day off to bring me to drop off my rental car if needed for everything to go smoothly with me getting into my new car, even though I didn't need him just the fact that he offered is well beyond great customer service I'm giving him 5 stars and I will definitely recommend my friends to go get a car from Acura by Exective!!! Thanks Cody I love my car

Jagadeesh

I purchased a certified RDX from this showroom and I am very much impressed with the service. recently i gave my car for service and I am very happy with the service. Highly recommended.

Britt Rabinovici

I recently leased a new 2013 Acura ILX and it was the smoothest and most enjoyable experience thanks to a great team, including the representative I dealt with, John Torre. From start to finish, John treated me with the utmost respect and got me what I believe, is a great deal on a great new car. John has leased numerous Acura's to both my mother and father, and came highly recommended by them. As a woman, car shopping is not the easiest thing to do on your own, and with John and Executive, i felt in no way intimidated or cheated. John also turned in my previously leased vehicle, no problem, and gave me a full tutorial on my car upon arriving to pick it up. He even setup my bluetooth which was great. He also followed up in teh following days to check in if I had any questions. Great experience. Great car. I highly recommend you pay them a visit if you're looking to buy or lease. I'll be back when my lease is up in three years!

John L Madancy Sr

I’m leasing a TLX with the Advance Package I’ve had. 2 CADILLACS that I leased in the pass. Very pleased with the dealership and John the salesman that I’m dealing with just waiting for the vehicle to come in it’s a 2019.

Dan F

When taking delivery of my vehicle, I immediately noticed the dealership scratched the front of the steering wheel and rear steering column. The sales manager assured me that he would order replacement parts so these will be replaced and the vehicle would be back to brand new condition, since this was a brand new car purchase. Unfortunately, service only repaired these items and only replaced the steering column cover. The scratches are still present on the front and the dealership's General Manager told me that I am stuck with the vehicle the way it is because he finds it acceptable and that there is nothing further that they can do about it. I've also had electrical problems with the vehicle and the dealership and Acura have not been able to fix the problem because Acura does not have a fix yet for when safety system warning lights come on either after electrical components are replaced or when there is cold weather. I cannot recommend this dealership to anyone because of how they have treated me. They do not know the meaning of good customer service and how to hold themselves accountable for false promises made when selling a brand new vehicle. I wound up taking my MDX to another dealership. They were excellent and fixed the problems that Acura by Executive refused to address.

Mark Bernier

The best car shopping experience ever, our salesman John Brandi was honest, patient and not pushy! John took the time to answer every question and listened to our needs and most importantly our budget. Buying a used car is always scary and at executive we were treated like we were buying new. Highly recommend Executive and John Brandi!

J Torres

Smooth, precise and convenient service.

Dejvis Bejolli

Went in for a recall inspection and was greeted by knowledgeable and professional Service Staff at Acura by Executive. They did a great job identifying the issue. Jesse was very helpful and I’m booked to replace a faulty part next week!

Yahaira Yari

Customer service isn't the best!

Senthil Kumar

I had a very good experience in buying my brand new Acura. The sales executive Manny was cool and calm guy who explained me very patiently about the process and options. Overall it is a good place to shop your luxury brand with dignity

Alison Bliss

I went to this dealership to look at a car. William the salesperson was very knowledgeable and nice. The sales team did not try to "sell" me or pressure me into buying a car. I appreciate that.

Angelica Rodriguez

This dealership was a pleasure to deal with for a welcome change! No hassle and they explained everything to me without rushing. Very professional overall, relaxed and my Acura was driving beautifully afterwards. I got an oil change done and both air filters were replaced. This was my first experience here and I hope to continue the good relationship at Executive Acura. I will eventually trade it in for a brand new Acura they’re great cars!

Alfonzo Hoffler

The service was excellent. My salesperson was beyond excellent! And they did some extras for me.

Ernest Pagan

I always take my 2013 Acura TL to get serviced here and I won’t take it anywhere else. They take good care of your vehicle and the service department treats customers with respect and they actually listen to your issues with your car. I’m a very hyper person so when I talk sometimes my words get scrambled. The service manager took his time on the phone with me and listened to everything I had to say. This type of respect for a customer goes a long way. I would recommend my friends and family to this dealership for service!

Hoang Tran

I have purchased several vehicles from Acura by Executive.I purchased a 2013 Acura MDX AWD 4dr Tech Pkg last week.They gave me a great deal than other acura dealers. I recommend this and only this dealership for anyone who are looking to buy an Acura. The sales people are great and will definitely give you the best deal as possible. Look out for Joanne Gradzik. Thanks again Joanne Gradzik.

WILL TORRES

I recently had my car serviced at your location and I am really pleased with the service I recieved from Michael. Best example of knowledge and excellent customer service. I will definitely continue to visit your facilities for future service and other car needs. Thanks Michael.

AJB 710

Horrible experience. Emails everyday reminding me how they have allocated time for my sales appt so please keep it. Everyday a email I get there at 10 am, and car I was interested in is not there. Line was "it was sold that morning" ......yea right. Wasted time. Plus they talk to you like they are doing YOU (the customer) a favor. Oh please. Do yourself a favor, find another Acura dealer

Nancy Scot

When i scheduled a test drive through email for the next day i was greeted by all the staff in the dealership. Everyone was very friendly especially my sales guy assigned to me. I explained to them the poor exleriences i bad with previous dealerships, which then they made sure i was happy with my purchase. Through the whole process they kept me well aware of everything goin on, not once was i out the loop. Any question i had they explained everything very carefully and they got back to me very fast when needed to be. Im very satisfied with their service and i would recommend this dealership to everyone interested in buying a car, they make the process easy and fun. I am now a proud owner of a acura and its all thanks to john brandi at acura by executive.

S Servin

Friendly accommodating staff in the service department . Couldn't have had a better experience. This dealership even has free manicures for service appointments on Mondays. Brought my car in today and the bill was actually less than the estimate. Nice!!!

sean knight

Great service department

Robin Lane

Always accommodating for sales and service. Go John, Joanne and Kim!!!!

natacha salomon

Very nice people in the service department. I've also bought 2 cars there, overall it was a great experience

Stephanie Gonzalez

Everyone is great!!!! I recommend them to everyone!!

wojciech wasilewski

Cody Shanks is an amaizing young seller. He worked hard to help us meet our expectationa. Thanks to this Future superstar for Executive Acura.

Shana Harris

Our experience here was nothing short of wonderful! From the moment we walked in the car we had contacted them about was up in front and ready for a test drive! Jo Ann was our sales person and gave us the lowdown on the gorgeous RDX! She was never pushy just super helpful. She answered all my questions via email super quickly. I have now had the car for over a month and am quite honestly obsessed with it and I know that whenever I need anything (including a free manicure on Mondays!) Acura by Executive is there for me!

Marissa Ortiz

John Torre was friendly, professional, patient, and knowledgeable . He did not pressure me at all. Any concern I had, he answered right away. I love my 2019 ILX! Thank you!

Betsy Daniels

We bought a 2005 MDX from out of state...it was a great deal, but we couldnt pair our phone..Jo Ann G, although in sales & not the dealer qe bought our car from,was able to do what no one else either by phone, google, You Tube or @a other dealer was able to do....show us how to it should work to pair our phone..., but our Bluetooth module was NG (no good) she was able to show us how she knew that it wasn't good and what to do once the dealer we got the car from replaced the bluetooth...as an added bonus she was very Nice & VERY KNOWLEDGEABLE!!!!

Jose Aguirre Jr.

I just wanted to share my great experience with Cody and Gary. They were great to deal with. Cody my sales consultant was very patient with the whole process and even came in on his day off, so that I can complete my paperwork. He even offered to go out his way on his day off to pick me up to pick up the car. The customer service and the entire process was amazing. I can't say enough positive things about this store and the staff there. Thanks Again!!

Karle PB Norman

Acura by Executive is my go to place for car maintenance and just recently became the dealership where I purchased a used 2011 Acura TL. The service was top notch, smooth and painless. My original intention was to go in for an oil change on my 05 Acura TL. When I realized that the service center was closed for the day I decided to peruse the used car lot and I was greeted by William Carmon who told me about a used TL that had recently came in. I had no intention of purchasing a vehicle, but the deal that they gave me was too good to pass up. Four days later, I drove off the lot in my "new" car. I will definitely be going back for maintenance and when I am ready to purchase a new vehicle Acura by Executive will be my first stop!

Tara Butkus

Staff, especially Ashley in service, is awesome and went out of their way to help me and my car!! Thank you guys!

Diem T

Great service, but pricey

Darryl Eason

The dealership gets two stars on the bases that I got my car from here and Mohamed while he was there was great. However the only person I service I prefer to deal with is Kim. Working with anyone else is horrible to say the least. I worked today with a service rep by the last name of Heath and felt like from the start he was very awkward. I felt racially profiled as well as his tone being condecinding. Now I have serviced my MDX with this acura for years do to Kim and the staff I have had a great relationship with. When ever I called ahead I got great service in and out. However today even though an appointment was set there was no car and he acted as if he didn’t know whom I was or that I had ever called. I was there for a quick drop off and had to be in my grad class for 8am. However I didn’t leave there until 752am due to unnecessary hold ups when all was explained when making the appointment. And then he kept talking to me about prices as if I can’t afford it. I must say I may never use acura of north haven again while he is still there. Now this is my opinion and maybe not others but being a minority in these times people truly show their true colors towards you.

Antonio Lopez

No pressure, sales people are patient..

Lawn Addict

Worst experience ever! The General Manager (John A) does not go out of his way to keep you satisfied. NEVER AGAIN!

Elizabeth Gempka

I have purchased vehicle(s) from the Executive group in the past and had good experiences so when I saw a 2009 TSX listed on the website I immediately contacted them to make an appointment to see the vehicle. Unfortunately the day of my appointment the vehicle was not available to drive but I had the pleasure of working with Greg Anastasio and he showed me a 2010 model and had me test drive that so I could get a feel for it. I came back a few days later when the 2009 was available and ultimately decided on that one. The whole process was one of the easiest car buying experiences I have ever had, completely pressure free. Gary in the finance department was great to work with as well, explaining things in detail and offering me many options. If you are in the market for a new or used Acura, I definitely recommend Executive. I absolutely love my 'new' car. Thanks Greg!

Katyria Sanchez

This was my first time there and the service was amazing. I will be going there for all my service needs from now on. Thanks again for all your help.

andrew ettinger

Just got my second car from executive. This time it was from Acura in north haven. Was helped and greeted by Joanne. Very meticulous with the way the process worked. I already knew what I wanted so that made things easier. Had my choice between a steal on a 2017 (because of the huge factory rebates) or the 2018. I was given numbers to compare. After looking up comparable cars and what they sold for, I knew there was no need or room to negotiate the deal I was given. I waited 2 days for the car as they wanted to locate the color of our choice. Because I have 2 small kids and I work it would have been impossible for my wife to pick up car with kids. Joanne delivered the car to guilford for us and spent an hour of time going over every detail of the car to ensure we enjoy every benefit of the car (to be honest it was like she was dropping off her first born). First rate experience, I will be getting all my cars from executive

sally sue

The service staff at Acura by executive is always very professional, knowledgeable, courteous and accommodating. It's a pleasure dealing with them. It's a half hour drive for me to just get an oil change but I feel the experience is worth the time. I have an expensive vehicle and I want it serviced properly. Thank you ACURA!

Jonathan Claudio

If you are considering this dealership, go with Manny Gonzalez. He was very knowledgeable on the current Acura vehicles and past models. He went above and beyond to go through everything, without ever making me and my family feel rushed. He took his time in answering all of our questions and was very professional. His expertise excelled our expectations. And because of him we were able to drive off WITH confidence in our new 2019 Acura MDX .

Jennifer You

One of the best car dealerships in the area with a great service department as well. Went above and beyond the last time I came in for an oil change, but also had a flat tire. They took care of everything. Very pleased with my experiences with them so far. And go see John Torre if you’re in the market for an Acura!

Mehyar A

The salesman Manny and the manager Paul scammed my father and I. They offered us $230/mo for a 2017 ILX and we accepted their offer. Only, later to find out, that they had all these hidden taxes/fees that apparantly 'weren't calculated in the offer.' They swore it was a mistake. To add insult to injury, their manager, Paul refused to back his initial offer and created a new offer that was higher than MSRP and tried to deceive us into signing it. We were fortunate we didn't sign anything that day. Just a bad experience with sleazy car salesmen. Buyer beware.

Joe Boates

Great experience with Joann Gradzick and the dealership as a whole. Bought a new 2012 TL AWD. Hassle free.

Vincent Berkun

They were nice and accommodating. It was easy to buy my car, and everyone was friendly. JoAnn took good care of me, and Gary in financing was very detail oriented. I love my new ride.

Jordan Diana

Acura by Executive has always been a reliable place to go for maintenance of my Acura RSX. They are friendly, professional, knowledgeable and an overall valuable resource. I will continue to go back as I love to keep my Acura running great.

Jaelah B

My first time car shopping was a bit overwhelming. I went to a few places before i came to Acura by executive. Jo Ann Gradzik was so friendly and personable she mad my day so much better. Unlike all the other dealerships i been to, she made sure my wants and needs were well taken care of. When test driving my car she took me around different places to get a handle for the car. There wasnt that awkward silence while i was test driving either. She listened to me and gave me great feedback. When we went back to the dealership she asked for my price range and did tried her best to give me what i wanted and needed. It was a sunday so the bank was closed and we had to wait till tomorrow to find out numbers. Jo ann asked when i would like to pick up my car. I was so exhausted from car shopping in my mind i felt like it was too easy. The next day i was waiting for the bad news but it never came. Jo ann took pride in putting the smile on my face. I picked up my car and only had to pay about $20 more monthly. I was ecstatic. Jo ann came through on everything. She also showed me how to work the features on my 2010 tsx. I read the reviews for almost everything so i was glad that Acura by executive lived up to everything i read. The finance department is awesome too. Im a 21 college student. :) so they worked their magic. my next car will be purchased here also. I brought my car about 2 months ago and i still love it. Thank you soo much.

Wanasyd 3

On 7/8, I went in to Acura by Executive looking for a car and worked with Manny Gonzalez. Manny was very nice, knowledgeable and helpful. We pretty much spent the day together and he made sure that i walked away pleased. I've purchased from this dealership in the past and had a great experience which is why i came back.

Melis Vigue

The sales manager Kristi was great to work with. She was upfront friendly and very knowledgeable If you want an honest dealership and staff go there

Vlad Ukraina

My experience here was fantastic. Came in for the first time and left with a TLX on the same day! Mrs. Jo-Ann Gradzik was very helpful and probably one of the best sales associates out there. Acura by Executive is the place to go.

William Arbelo

Polite and service seems good enough. Have been twice for an oil change that took 1.5-2 hours and they didn't look into something I asked them to. I didn't want to wait any longer so left with my AC charging port not working.

lcapezzone916 capezzone

Mike H. provided excellent 5 star customer service.

Dana Ashby

Just purchased purchased a new vehicle from here, great no haggle buying experience. Our sales guy Manny G was fantastic, I highly recommend him.