Reviews of Planet Honda (Car Concessionaire)

Sean Held

Service Staff was extremely patient, knowledgeable, and helpful, not only with my immediate recall need, but also quickly diagnosing my pressing issue and coming up with a favorable solution... unexpectedly well done.

Brittany Heybrock

The staff were really great to work with and my husband really appreciated their candor about the vehicle we purchased. They were welcoming and happy to accommodate long distance travel for us to get to their location. They even provided an additional visa gift card because there was a small chip in the windshield they hadn't noticed during the original inspections. Ask for Jeff. He's a stand up guy!

Joshua Nadol

David was awesome, helping me out and getting my new car! I was soo happy by the end of everything. I recommend Planet Honda!

Alexandria Hart

By far the Best place to get a brand new car. Great help too. Alex was amazing help to me and my dad. Thanks so much and we will love this car.

Lyric Black

Ray did and great job he was professional and courteous and explained everything. Planet Honda up in Golden is the only dealership that I will purchase a vehicle from. Planet Honda does not do the four square sales approach the price they give you is the best price they can do on the vehicle. Their financing office is phenomenal. I got my own financing before coming here and they were able to beat that rate by several points.

tom greshko

Came in for a Friends for Life oil change and tire rotation. Needed to make an appointment as their volume of care does not allow a client to just show up for oil change service. The appointment was handled promptly and courteously. I had received an e-mail prior to the appointment notifying me of the service. There were no issues that concerned me.

Jessica Holmes

I was lucky enough to work with Kyle Dykes for the purchase of my vehicle. He was very patient, kind, and professional every step of the way. Even after several hours of working together without a break, he was friendly and willing to help. I have never had a car buying experience where each of my concerns were adequately addressed, so it was refreshing to say the least. I didn't feel rushed or pressured at all and he was focused on providing a comfortable experience. He was extremely knowledgeable about the vehicle and even the competing vehicles available on the market. Without hesitation, I highly recommend Kyle and Planet Honda to anyone looking for a vehicle.

Nicholas Amabile

Our experience at Planet Honda was great, Ed Mueller made the buying process easy and stress free. Thanks for helping us find our new family car!

Ann W

Ray Williams was patient and kind during the process of trading in a car and buying a new CR-V.

Englis Reeves

Jesse Olson was great, very knowledgeable and made sure I knew all the options and features of the accord as well as options for services that Planet Honda provides. He made the buying experience easy and non-stressful. Tyler was also great in my initial interest and they did not bombard me with emails and calls. Would definitely recommend them and buy a future car through them also.

YohanX

Quick, Great Deal and Overall great customer service! If you are looking for a new car look for the salesman name Christopher! Took me less than 20 minutes to get my brand new car with great deal!

Nick Wallbank

What a great experience. I bought a used car from Sarah Trujillo and couldn’t have been happier with how I was treated though out the entire process. She brought the cars I wanted to drive very quickly and walked me through financing seamlessly. Definitely stop here if you want to be treated right

Kimberly Ferrin - Morgan

Nicole D. in the service department was very friendly and helpful. I'll request her each time I'm in need of service.

Deborah Dreiling

Matt was great! Explained what they were going to do to my car. Delivered the car before it was promised and didn’t pressure me into additional service. I’ll be back!

M.J. Menendez

Matt was extraordinary. I stopped in last week to get a quote and some advice. He personally reviewed, advised, quoted and scheduled. During the efficient and timely appointment, which included body work and a full diagnostic, he checked in repeatedly to keep me appraised of findings and progress. He also made certain the pricing matched my expectations. This wonderful experience is consistent with all of my service experiences at this dealership over the last 15 years, only even “more”. You will not go wrong coming to Planet Honda Golden.

Glen Murphy

We lost our old Honda to an accident. I went on line to do some research for a new one at Planet Honda. I left a message and Barbara Procter got back to us the same day. A few days later we went pick out our car. They did not have the color we wanted however Barbara said not to worry. She worked some magic and not only found the color we wanted but we drove it off the lot he same day. I am now working with her to purchase a Pilot. Once again she gets back to us with suggestions and options. Barbra never seems to mind my constant questions and request. This is our 4th some to be 5th car from planet Honda. They always treat you right no pressure. Coffee is not bad either. :-)

Heather Danielle Paxton

My experience here was amazing! Definitely no pressure sales. I had looked at several other dealerships to find the right car. As soon as I stepped into this place and was greeted by a salesperson, I felt like I was among friends. Neil Goodson was very friendly, genuine and knowledgeable. I enjoyed working with him. On my second visit back I ended up with a different salesperson, Michael David, because Neil was busy. Michael was great and provided good info and feedback to help in the decision making process. The finance associate, Art, who handled the purchase was also very helpful. He explained many of the service/product package add-ons and pricing options in detail, so I could figure out which ones made sense to me. I decided to get the Honda Fit EX, which I am very happy with. When in Eco Mode, I have been getting about 4 mpg over the EPA highway estimate, even when I am driving a mix of City & Highway. I would highly recommend this dealership!

Julene Winterton

I had a great experience with the Service Advisor Levi McClinton at Planet Honda. He was thorough, knowledgeable and went the extra mile to make sure my car was taken care of. He also looked up cars for me as I told him I may be interested in getting another Honda. I will be returning to Planet Honda for my next Honda and to Levi for my service needs. Thanks Planet Honda for having a great Service Advisor in Levi!

Jenni Guzman Bautista

Ray was very patient and generous with his time. We went through what seemed like a million different options and he always met our requests with a genuine smile. After our purchase, he made extra sure we came back in so that he could run through our new vehicle with us before we got lost on all the new bells and whistles. Thank you Ray!

Tyler Riley

Sarah Trujillo and everyone else at Planet Honda really took great care of us. I was an out of state buyer and was communicating with Sarah for a couple weeks before showing up and finishing the purchase. They made it unbelievably easy and simple. I have now been telling all friends and family to purchase from Planet Honda in the future. I'll be going back again when it is time to update my Ridgeline for sure. Thanks guys!

Nicole Kubitza

Kyle Dykes was fantastic to work with in getting my car. Patient, attentive and incredible customer service! I live over 3 hours away and chose Planet Honda due to the reviews I saw. I was not disappointed. He even sent me a video of him giving me a tour of the car and it’s features since I couldn’t get in that day. I would recommend Kyle to anyone who needs a car. Darrick was also incredible in helping me navigate which car was best for me. 5 Star dealership!

Phillip Martinez

Service always done the way I ask for it. Never more or less and always without pressure. Friends For Life oil changes, can't beat that!! Phillip M.

Wes Porter

David was extremely knowledgeable, accommodating, kind, and patient. Through our the process every single question we had, he answered. If he did not have an answer immediately he searched and found it. We truly appreciate his help and Honda is fortunate to have an employee as talented as him.

Patrick Thao

Sarah T. was very helpful and catered to our needs as we jumped car to car test driving CR-V’s. She was always there when we needed her and asked us if we wanted to drink anything or if we were hungry she’d can get us snacks. She’s great. Arthur, the finance manager was also great. Very friendly and told us about his experiences living and traveling the world. They’re both great!

Melissa Nicoletti

My mother and I went to Planet Honda to find her a “rest of my life” car. She had been saying for weeks she wanted to find a car that would probably be the last one she will buy. I still don’t believe her. She met alone with Sarah Trujillo who showed her a couple of options and even helped her to be able to take the car for an overnight test drive. Sarah was off the next day but Barbara Proctor took over and was able to help my mom make a final decision on a car she loved. Once our decision was Made Arthur Michalak took over for us. Art took us into his office and made us feel very at home. I am an only child and am moving out of the country soon, so it is very important to me that my mother be taken care of. Art worked hard to find her the best rate and to get her the best coverage. Thank you for taking such good care of my mother!!!! It has been a great car buying experience.

Emily Whitaker

Michael David Bauk was amazing! He was so great and kind to my kids and made it very easy for me to get into my new car! Thanks

Mary Haas

We purchased car from Ed Mueller -- probably the 5th or 6th car we have purchased from him. Obviously, he does a great job or we wouldn't keep working with him. Responsive, helpful, informative, and a great dry sense of humor. All 10s. This was our first experience with Arthur Michalak. He was also great to work with. Interesting, gave good information, and walked us through the financial price effectively. All 10s here, too. We like working with Planet Honda. Excellent group of people. Thanks.

Jon Bailey

I had a pleasant experience from beginning to end. The staff was knowledgeable and friendly especially our dealer, Jeff Puffett and his trainee Carlos. I never felt pressured or rushed and Jeff made sure we were comfortable throughout the whole car buying experience.

Graciela Dellinger

Excellent experience today. Levi listened to my concerns and showed me what was done by lifting the hood of my car and pointed out the different areas of the work that was accomplished.

Jamison Woodward

My dad has worked with Planet Honda for decades so recommended you. I wasn't disappointed! Both Josh Jensen and Arthur Michalak were very easy (even fun) to work with. I will definitely recommend Josh, Arthur, and Planet Honda in general to friends and family, as well as personally return in the future.

Kelly Willmont

I worked with Ed Meuller when I bought my first car today. He was very helpful and patient and made sure all of my questions were answered. I would definitely recommend to friends and family and I would definitely go back for my next purchase. Thank you!

Patricia Hagen

Everyone at the shop was courteous and warm. The car we were interested in was in great condition. Also, Barbara was excellent to work with. We’re still weighing our decision, but if we end up going with a Honda, we will absolutely be asking to work with her.

Kent Hart

Emergancy car situation. I went to Planet Honda and Spoke with Mr Michiel Bauk. First day i was just out looking snd Mr. Bauk totally understood and was not pushy to buy. A couple days later i went back and bought a Civic . I asked for Mr Bauk. He brought my APR down from an estimated 11% to a 6%. Signing was easy and fun with Mr Arthuer Michalak Great since of humer. Overall a Great Experiance

Joy Onstad

Experience was easy, quick, and had no issues. Brought my car in for a safety recall. First, I was able to schedule my appointment using the VIN making it so easy and no question what the issue was. Dropped off my car on time and was asked if I needed any other assistance so I checked on something else while there. I was given clear expectations of cost and time with no question. Offered shuttle ride home too, but I didn't need it. I will definitely return.

Rory Willis

Let me start by saying I bought a used car at Planet Honda. The overall buying experience was good, but I have mixed feelings about the “Negotiation Free” pricing scheme they have. It seems like an excuse for the dealer to sell the car at a higher price and tell you straight up no when you try to work it down to something reasonable. I understand dealers need to make a profit, but when the “negotiation free” price is significantly above the kbb, nada, edmunds median price and they won’t budge... it’s enough to make you walk away, which I initially did until I saw the price come down enough. Regardless of the pricing scheme, I felt very comfortable with the salesman, Kyle. He was the brightest spot of the process and he seemed interested in selling me the car I wanted versus up-selling. The salespeople also apparently work on salary and I never felt like I was wasting anyone’s time by buying a used car. That was refreshing after having negative experiences at other dealerships in town. Finally, the reason I gave this dealership five stars was the support I received after the sale. About a day after I drove it home I started noticing a wobbling sound at certain speeds. I immediately sent Kyle an email asking if I could bring it back and they could take a look at it, and he nicely said of course. So I took it back and they confirmed what I was hearing to be an issue with a tire(s). They agreed to replace the tires on the car without any extra charge. Now... some would say the dealership shouldn’t sell a car with faulty tires to begin with, but you could also say I should’ve noticed a problem during the test drive and before I signed an “as-is” agreement. Fortunately, they were very kind to make the situation right and were very understanding about the whole thing. That’s what gained my respect and is why I am giving 5 stars.

Lisa Griffiths

Where to start on this review as this is a review that has taken a while to do as there have been a few issues. Firstly, the location of the dealership is convenient to the freeway, easy to get to, and it's hassle free buying experience is true. We organized with Chris to come in at a certain time and take a look at a car, it was ready to go and he let us take it for a test drive. We were happy so we went ahead and did all the paperwork and drive away with our pre owned 2011 mini Cooper within about 2 hours of arriving. The problem started the next day when we went to drive the vehicle and the was a puddle of oil under the car. I called and Chris asked me to bring the car back in. They offer a 5 day, 250 mile money back guarantee for any reason if your not satisfied. I was told the issue was a seal wasn't replaced properly on the vehicle and that it was all fixed. This was incorrect. In fact, the car needed to have the oil filter housing replaced as well as the oil pan gasket which I found out when I took the car into mini to have it looked at. After speaking with the dealership, the agreed to fix the issues. Instead of sending the car to mini they chose to send it local to someone who did a patch job and said they didn't see a problem with the oil filter housing gasket. Not only was this not replaced but both sets of brakes need replacing as well as the rotors. I was assured the issue with the oil was just a seal the day after I purchased this car, it is now a $2000 fix. This was meant to be an additional car for winter which is now a money pit. I don't believe Chris knew of these issues but if I had of been told on the day that I brought the car back in of these issues that a mechanic should have picked up, I would have asked for my money back, now I'm stuck with a lemon. We understand the car had some miles on it, it wasn't new and it was older however, the car did have one owner and a full service history. My advice is, if you buy a used car here without it being a certified vehicle, take it straight to a mechanic and spend the money on an inspection and find out what you have really bought otherwise you might be up for some pretty hefty repairs. Very disappointed in this dealership. UPDATE: Since I can't reply to response from owner - they sent the car off to a mechanic who said they replaced the oil pan gasket, which has not been fixed. They fixed the other issues out of good faith but only because they couldn't get the engine light be to switched off. They wouldn't provide me with the information on who fixed this car and I believe since they spent a lot of money on getting it fixed it should have been done right and that mechanic should not be used again as they didn't fix the issues of the oil leak which I had originally taken the car back for. The day after purchase. If they had of made me aware when I took it back of these issues, I would have returned the car. I'm out of pocket $3500 right now on repairs for something that I wouldn't have had to worry about if I wasn't given the wrong information. If you buy a used car from this dealership - spend the money to get someone to look at it within the 5 day 250 mile return policy and if you want to return it don't take no for an answer.

Rachel LaMorte

Just drove home in my new CR-V! Kyle and John were amazing to work with and answered all my questions. They really helped me feel secure in my purchase!

TWO REALS Youtube

I took my car in to get the recalls fixed, it was fast and hassle less. But the only thing I have noticed is that my car dies out drains the battery ever since I took it to get the recalls done. I have changed the Battery, changed the alternator, and still doesnt stay charged. My charging system has been affected. And I've noticed this happened ever since I took it here. So as of today I am reviewing it with 1 star.

D Baker

Excellent as always. Levi was great, personable and listened to me.

Jack'E J

My boyfriend and I went into day. Kyle by far was the nicest and so knowledgeable about all the cars. He wasn't pushy and he really listened to us, which is so rare these days.

Clara Weber

Took great care of me and my car. Fast. Won't go anywhere else.

Blake Holloway

It is always stressful entering a car dealership knowing you want to leave with a car but not wanting to walk away with a bad deal. Michael David was right, no other Honda dealers could match Planet Honda's pricing. He was honest, transparent and easy to work with. Would certainly buy a Honda from him again.

Callie Callaway

Great experience. Laid back vibe with no pushy sales people. Sarah was great and easy to work with.

Randy Hay

This was my first time here and I was blown away with the service. Especially after another less than satisfactory experience at another Honda dealership. I found Matt to be courteous professional and efficient! I’ll definitely be back! Highly recommend.

Ryn Cox

Wonderful customer service. Employees were professional, kind, honest, willing to discuss various options to meet our vehicular and financial needs. They answered all of our questions and were always detailed to make sure we understood the process and our options.

Joules Whinston

Barb was so helpful, kind, tactful, and personal. She dealt with us during a time when we had spent a day being condescended to by salesman, took our tall order for a car in stride and produced one in which the work of herself and others at Planet had put into were obvious. She was so lovely in talking with us, telling us stories, and taking us on a unique test drive to display the abilities of the car. It was evident she cared about our transaction together and about helping us out. I give Barb ten millon stars. Thank you, Planet Automotive, for all of your help and all of your kindness.

Eric Kufta

I'm a bit hesitant about the 'no negotiation' way that they do business since it might mean paying a higher price. Plus, I like the bargaining part of buying a car but the service I got from Jesse was great. I didn't end up buying but it was a fair price after doing some researching. Also, I took my car there to get serviced on a separate occasion and it was out very quickly.

Nolan Goodweiler

I have purchased 2 cars at Planet Honda in the last 3 years and both times I have had an excellent experience. I most recently purchased a Pilot and Sarah Trujillo made the buying process very easy for me. She was knowledgeable about the vehicle never pressured me or tried to up-sell me on a higher trim than I was looking for. I ended up getting every feature that I wanted at a fair price (as well as a competitive trade-in value for my previous car) and will definitely go back to Planet Honda when I need another vehicle.

Susan Hull

I arrived shortly before my scheduled time and was immediately directed to pull into one of the bays. I was quickly greeted and asked what service I would be having done. I was there for the airbag recall. Each and every person that I encountered was very kind, down-to-earth and professional. The waiting area was very clean and comfortable. I wasn’t feeling very good that morning and was so glad to see a basket of fruit and water available for customers. My service was completed quicker than the estimated 1 1/2 hour timeframe and I was grateful for that. I would highly recommend Planet Honda to anyone needing service on their Honda.

Brittany Music

Jeff Puffet and Elijah were super helpful. Jeff helped us navigate our options and guided us in the right direction. Ended up with what we wanted due to his expertise and knowledge of the car!!

Ellen W

I have never written a negative review in my life, but my experience at Planet Honda was such that I feel compelled to warn future customers. My car had a known AC compressor failure, and I was quoted an outrageous cost, over double the industry standard ($2400 vs $900). I then called Planet Honda’s own parts department, which told me the list prices for the parts. When comparing this to the itemized quote from my technician, the parts were egregiously upscaled. I approached my technician about this, who immediately brought the cost down by about $500, stating “that’s strange, I’m not sure how that happened.” Even after this, the quote was incredibly high. There’s no way I would pay such an unreasonable cost for this job, so I picked up my car. They even left trash in the front seat, which I needed to pick up myself. In my opinion, Planet Honda is taking advantage of trusting individuals who are vulnerable in their car situations. I will be replacing my AC compressor on my own, for about $400. I would not recommend this establishment to anyone, and I hope this post saves somebody else from being ripped off.

Valorie Dale

The staff is friendly and helpful. Their work on cars is good.

Angel Anichin

I had the pleasure to meet Sarah Trujillo at Planet Honda. She took the time to understand my needs and suggested several vehicles for me to try. There was no pressure to buy. I am considering other brands but should I choose to buy a Honda I will be back at Planet Honda looking for Sarah. Thank you!

Alex Bojanic

Sold our car, very easy, great service. We got s fair price and were out of there in 30 minutes!

Vinh Pham

Henry Vo! Thank you for giving us a great experience at Planet Honda.

Jason Strong

Very nice and helpful. Everyone I encountered seemed very passionate about their product making me feel very good about the big purchase I made. Jeff was a great salesman and not pushy. Also explained every option available but if you said no they didn't push the issue any further. Great experience. I recommend Planet Honda for a great car buying experience.

Erika Enger

Beau was great at explaining the features of the car and the differences in the trim levels and extras. Artie was super efficient with the paperwork and financial details. We went to Planet because their service dept. has taken great care of us for years.

Stephen Worrall

Barbara P was great to work with! She had answers to all our questions and took us out for an extended test drive to show us some of the safety features. I couldn’t make up my mind on some package options and she was patient and made sure I got the trim/accessories I wanted. We ended up leaving with a new Pilot and could not be more excited about the purchase! Thank you so much Barbara.

Carrie George

The staff was very friendly! They made the buying process simple and enjoyable. I have shopped at both Autonation Honda and Planet Honda; my recommendation is to go to Planet Honda.

Keren SP

All staff was very nice and courteous! Jeff Puffett was very professional and made me feel comfortable with my car buying experience. Arthur Michalak made sure I understood what I was signing and was very good at making sure I got the best deal with the lowest interest rate. Thank you!

Cassidy

Overall great service! Found the car I was looking for and left with it that day. There was no hassle and I was respected the entire time.

Cameron Brown

Tyler reached out because Planet Honda was interested in purchasing my Mazda CX-3. Living out of state it can be hard to sell a vehicle. Tyler and Planet Honda made the whole experience very easy and professional. Great communication and more than fair price for my vehicle. My grandparents (who physically took the vehicle in for me) said the whole process was seamless. Very professional and friendly! Highly recommended.

Andy F.

Great experience with Phong Nguyen for the install of new roof rails and cross bars on my CR-V. They look great and Phong was excellent to work with!

Stephen Bradley

I’ve been to a few Honda dealerships in the last 10 years and this place is one of the worst. I ordered parts for my Civic (which they said they had in stock when I ordered them) only to wait 3 weeks for them to come in. I normally wouldn’t be mad about this because I understand that things take time, but they never called after weeks and I had to call them not only once, but 3 times to get the parts on my car that I had already paid for just to know if they had finally come in. When they finally got the parts for my car, I had to wait for over 2 hours , with an appointment mind you, for them to finally get the parts on. Would not recommend this dealership to anyone.

Jackie Whitehair

Matt Hawley took good care of me. I had a part on the bumper that I couldn’t get to stay, and he fixed it like he knew what he was doing. It took him about 10 seconds. When I got my Pilot back it was clean and looked like a million bucks. He explained exactly what they were going to do and did it quickly. Thanks for all you do Matt!

Timothy Ulrich

Beau Miller was a joy to work with. He made buying our suv painless. I will come back for our next car!

Molly Touher

We had a great experience at Honda Planet with Josh. He listened, understood our needs, shared only what we needed to know, and gave us time and space to make the right decision for our family. We appreciate the classy ways this dealership does business. Building rapport matters! Thanks Josh!

Sharon Brown

Probably the best car buying experience ever. Beau Miller had our car ready, explained everything, and moved the process along swiftly. Arthur Michalak worked so hard for the perfect finance package for our needs. Both gentlemen were exceptionally kind to our whole family. Highly recommend this team.

Susy Kreiskott

Very professional service-offered a very reasonable price for my car. I greatly enjoyed working with Buzz! Thank you-

Patricia Whitman

It was a pleasure dealing with the employees at Planet Honda. Our salesman, Neil was very professional and truly went above and beyond to meet our needs. Our finance person, John was very efficient and professional . The facility and choice of vehicles was impressive also. I would definitely recommend this business.

Steven Zucker

I always bring my car to Planet Honda. Always great service, honest and affordable. Highly recommended. Nicole Dominguez was terrific!

Cliff Ginn

1. I arrived at 11:02 for an appointment. I was asked by the attendant to stand by my car and that someone would be out to help me. I waited until 11:21. Someone came and asked “ What are you here for?” I said “an oil change and to have my radio looked at”. He said “have you had it serviced here before?” I said “yes, I bought it here and have had it serviced here.” He asked what’s wrong with the radio. I described it. He said “Honda doesn’t have a fix for that yet”. I was surprised. 2. I brought up again that I was told on the phone that they would run diagnostics on the radio. After telling me again that “they didn’t have a fix for it”. I said well they said to bring it in and they’d take a look at it “. I felt like he was hoping I would drop it. 3. In the office area. He asked me “do you have a ride?” I said “ no I had brought stuff to do.” He shook his head no and counted on his fingers and said it probably won’t be done until 5:30.” I said “oh the last time the oil change only took about an hour. He said “we have to also do a rear differential service and a recall fix and with the radio it’ll be 4-5 hours. They should have told you that on the phone.” I said “they didn’t.” 4. He said “all you will be charged for will be the rear differential service.” I said I thought by buying the extended warranty and service package it was all covered.” He said “ no” and told me what was covered. I said okay but I told him I was going up to the warranty sales office and have them review for me what I had purchased and I did. 5. I explained my frustration and surprises to a person in the warranty office. I said “ without trying to put words in the original warranty sales persons mouth, I thought he said “by purchasing the additional warranty and service packages I would be able to bring the car in for service and drive it out with no fees barring something out of the ordinary for the next 3 to 5 years or so.” I did not know things like rear differential service would be considered out of normal service and that I would be charged. Surprised! In conclusion: 1. I felt like I was being manipulated to drop the request for radio diagnostics. 2. I realize a lot of information is given to the person buying a car. However I do believe I heard nothing about the service fees for things like “rear differential service” and other service fees that are waiting for me in the future. I spent over $3000 for the additional coverage. At this point I felt taken. Although I’m sure I got a fair warranty and service contract in the auto industry, I felt taken by not knowing enough about service coverages. I hate SURPRISES! 3. If someone had been observing and listening to my interchange with the service department representative I think they would conclude that my treatment was cold, indifferent even dissed ( i.e. the radio), almost contrary and close to combative. No smile. Not welcoming. No familiarity. Nothing that would make me want to return except for the fact I bought my car there.

shayna Jones

I was welcomed at the door and the facility was clean and quiet. Shortly after I met Jesse Olson. Jesse and me had discussed, via email, about the 2000 Jaguar I wanted to purchase. He was friendly, informative and efficient. I walked out the door about 1.5 hours with my Jag. Great experience and I will recommend Planet Honda and Jesse Olson again.

Angie Pierce

Went in to check out a used car and Jeff P. Was hugely helpful, funny, and made sure I was comfortable during my time there!!! The finance person john also very helpful and could answer all my questions, such a low stress situation!!!

Lauren Worrall

My husband and I had a great experience with Barbara at planet honda! Barbara was friendly and answered all of our questions. She went above and beyond helping us find the car that we wanted for our growing family!

Christina Sherman

Thank you Michael David (Sales) and Art (Finance) for making the trade-in and leasing experience quick, easy, and so painless. Everyone at Planet Honda is so friendly, I thoroughly enjoyed my time there.

Dan Ambrisco

Didn't end up buying from them this time around, but the salesman we worked with provided a fantastic experience. The salesman we worked with, Ed Mueller, was everything you'd hope for - informative, straight-forward, and no-pressure. Highly recommended.

Deborah Steinhoff

Sarah Trujillo is the Best! Out of all the cars I have purchased this was by far the best experience. I read a Yelp review about Sarah and she received 5 stars on the review. So glad I was able to work with her. Thank you Sarah!

Adelisa Beltran

My wife and I worked with Chad Medeiros and Arthur Michalak in purchasing our second new Honda vehicle. The experience was fantastic and I really appreciated them both working on getting us a great deal on our car but most importantly in thoroughly explaining the entire process. Our first purchase at Planet Honda went okay, but we did experience with Joe a much faster and less explained breakdown of what we were paying. Arthur was much more explanatory and open to questions that we had. Chad was great in finding exactly what we wanted.

Natalie Heine

Planet Honda was the best car buying experience! Neil was very helpful during this process and took the time to make sure we were getting everything properly to ensure the quality of this car. I absolutely love my new Honda Civic and I will be going to planet Honda for all car buying in the future with my friends and family! Thank you to all the staff!

Tina Johnson

Roland was awesome! From the second I walked in the door, until I drove my new vehicle home, he took care of everything and made sure I had a great experience! He is personable and knowledgeable; I would highly recommend him and his team at Planet Honda!

Gregg Markos

I purchased a Honda HR-V Touring from Ed M. At Planet Honda.... My experience during this process was “off the charts”.... Ed was informative about the product and the options each car was equipped with, from the test drive to the financing there was clear and precise explanation of all options... Arthur in finance was also helpful and informative..... I give Planet Honda a five star rating, and I will return here to get my next Honda.. Sincerely, Gregg M

Bruce Salimi

Our sales rep, David, was very nice and attentive. Although we have not decided what to purchase yet, if it will be a Honda, we will definitely go back to this dealership. It was also very nice, and helpful, that David printed comparisons between the different vehicles we were considering.

Hope G

Planet Honda was great at getting the car looked at and everything taken care of quick and efficiently

Crystal Eng

Henry Vo was an exceptional salesman. If you need you car, I highly recommend him. Not only is he very informative on the cars but he will truly help you to your best interest. He listens and answers questions precisely. Highly recommend him, I would come back just to get a car from him again.

Maddie Harrison

Neil and Barbara were extremely welcoming and helpful in my car buying process! I test drove two vehicles and I did not at any point feel pressured into buying my vehicle, and everything was very upfront and clear. The dealership provided great service all around. I highly recommend these associates and this dealership to anyone looking for a reliable vehicle!

Dawn Bower

I've been here a couple times for recalls and repairs. They are friendly and usually finish in half the time they say they will. They also have free coffee (fancy coffee) and water!

Roxanne Pierce

I went in after having a bad experience at another dealership. I worked with Sarah T. She was very knowledgeable and friendly. giving me all the details of the different vehicles and letting me test drive them all to help me make the decision between a car or SUV. I recommend Sarah for any future buyer and very much recommend Sarah for any buyer not quite sure what to get for their next vehicle.

Kiran D

We purchased 2008 Honda Pilot that came with 5 days or 250 miles warranty. We were told that their used car go through rigorous inspection and go through repair process to fix issues/concerns. Drove home and parked the car in the garage. Next day noticed the leak under the car from multiple areas. Reported the problem to their sales person and management team but didn't get proper attention on time. See pictures for details. After multiple attempts I was asked to drive to the dealer and finally agreed to provide full refund. Dealer offered us other car and I agreed to purchase Used Toyota Prius. I was waiting their to get the paperwork for more than an hour. Finally started the paperwork but finance guy tells us- we have to buy as is without 5 days or 250 miles warranty since we returned the Honda Pilot. We had to return the car due to oil leak that was caused by dealer so why we would get punishment? We heard good things about the dealer and went for shopping but our first experience was bad and not different than average dealer.

Sam Dise

I went in to look at the new CR-V after recommendations from friends. Michael David was able to help me find the one with everything I needed and I ended purchasing it that day. I was able to get a good price for my trade in and Art helped my chose the right plan for me. Everyone was super nice and helpful.

Jaroslav Navratil

Very nice people we had Sarah assisting us and she helped us make the perfect choice with what vehicle we would purchase she was very nice and heloed in any way she could. We will definitely purchase from Planet Honda again.

Michael Zamora

Awesome experience! Went in to get my car serviced! Was told a certain time frame and it was finished before the time frame!

Andrew Garratt

Buzz was great throughout process. Very clear communication, zero surprises, and the process to sell my vehicle went quicker than I ever could have imagined. Thank you Buzz for making the process so easy!

Suzie Linenberger

I appreciate the professional attitude of Mitchell. Being an older woman with a nice car, I’m aware that l may not be treated with careful listening skills. In this situation the experience was excellent. Any issues were discussed openly and without hassle. The time for completion was as expected. No delays or excuses. I’ll be back!

Judith Bottomley

Working with Michael David at Planet Honda to purchase our new vehicle was a pleasure. He was very enthusiastic and positive in our engagement with him and was highly informed as to the features of the CRV that we were purchasing. We were so satisfied that we would not hesitate to recommend him to any of our colleagues and friends. And we certainly have enjoyed our relationship with Planet Honda over the 16 years we have owned two Honda Pilots.

Sonya Evans Stelter

Barbara was great, very helpful. She was patient and thorough in answering my questions. Was expecting to be "heavily encouraged" to buy a car but was not pushed at all. It was a very different experience than I've had buying cars in the past.

Natalia Farnham

Just bought my first car!!! And the experience was wayyyyy better then I expected. Alex was our sales rep and she was amazing. She answered all of our questions we had and even offered up some really great options for car choices. Alex also made the time we did spend there so enjoyable. Very happy customer over here!

Garrett Loew

I had my HRV interior detailed after 3 years of driving it and it looks brand new. I was surprised by how clean it was and them being able to get all the dog hair out. I would definitely recommend getting your car here and it detailed here. They also washed the outside even though I didn't get the exterior detailed.

Frank Pavlica

Great experience selling my car to Buzz from Planet Honda! He was very professional and did what he said he was going to do. Got a good deal from him, too.

Akathagreatest

Great customer service! Carlos went above and beyond in making sure we were satisfied with our purchase. Thanx Carlos.

William Martinez

We purchased our 2014 Accord at Planet, had a great experience. Today Joyce and I decided to get an extended warranty and I must write that the finance guy, Arthur Michalk, did an amazing job on the phone explaining how the warranty works. He did a great job in person explaining all the details to keep us protected. He did not speak out both sides of his mouth, fast, or make me feel uncomfortable. He was friendly, funny, and is an expert in the warranty. I'm happy I worked with him and the other Planet people.

Mark Rowe

Planet Honda was such a great experience! No pressure and honest conversations. Christopher Coons was fantastic to work with, made everything easy to understand and made it extremely easy to trust that I was in good hands! Highly recommend buying here over any traditional dealership!

BillLinda Collins

Shopped online. Josh Jensen had the vehicles waiting for us when we arrived at the dealership. Everyone was very friendly and efficient. We were in and out in 3 hours and on our way home with our new purchase.

Bob E

Just bought our third vehicle from Planet Honda! Great customer service and great people within that group. This was the second vehicle we purchased through Michael David as our sales staff representative. Michael David took time to understand our needs, and helped make this experience effortless. Kudo's to all at Planet Honda!

Ashley Nettles

I went in to browse and learn more about what they had to offer. Barbara was super and helped me figure out what my needs were and I was able to narrow down my vehicle selection. Looking forward to working with her again!

Cesarina Ceglia

We had a great experience buying our car from Planet Honda. Jeff was extremely knowledgable about the car and helped us throughout the entire buying process, which went very smoothly. Would definitely buy another car from Planet Honda in the future.

Daniel McDermott

Just want to give a special shout-out to mister Kyle d, Johnny in the finance department and Will Crosby on detail as well. These gentleman showed me some of the best customer service I have ever experienced. From start to finish, I felt extremely comfortable. If I had a question Kyle knew exactly what he was talking about. Johnny in finance was unbelievable as well. My man really takes care of his people. I highly recommend buying a car from the gents here at planet Honda. Will be back very soon! Thanks again Team Planet Honda!

Lindsay Anderson

We went in for a quick test drive on a car we saw online. Only had a few hours and all 4 kids with us. Ended up really liking a different vehicle and ended up purchasing that day. Worked with Sarah T and she got us in and out as quick as possible with zero pressure/sales hassle. The day wasn’t what we had planned (especially having all the kids) but ultimately was a positive experience.

Laura Amelia Gutierrez

Sara Trujillo took good care of us and stayed after midnight helping us purchase our new Honda Insight. I felt super comfortable with her. Thank you Sara for all your hard work and help with this process.

Timothy Valentine

I got in contact with Planet Honda and salesperson Barbara Proctor got in contact with me by phone in a very reasonable amount of time needless to say I was impressed. We made an appointment for the next day and not one time did I feel rush to buy a car. She took me on a test drive and it wasn't just around the corner like most sales persons do to rush you. When we got back to Planet Honda she allowed me time to look over the car and make up my mind if I wanted to buy the car or not no sales pressure at all. If and when I do buy another car I hope planet Honda has the car that I want and Barbara Proctor is the sales person that helps me.

Kelly Schmidt

Planet Honda is great. I’ve always had courteous attentive people helping me from parts department to service. There oil changes are reasonably priced and relatively fast. It gives me ease to know someone that knows Honda’s inside and out inspects my car when I bring it in for maintenance.

kimberly fitzgerald

Jeff puffery was our sales man what a wonderful patient guy, knew we didn’t want to spend all night buying a car we were in and out of there within an hour! This is our third car that we have bought from this dealership and will continue to buy from them! What great people to work with

Madison Weber

I had to lease a car from Planet Honda because mine was totaled. When I first bought the first month, Michael D. was amazing. When I found out how much the insurance was, I had to take it back. I was out of town for my graduation. I brought it back, it took almost 10 full minutes for them to find my name and have someone come talk to me about their 5 day 250 mile money back guarantee. Chad, the Sales Manager, was very rude when he informed me that they could not take the car back because it had been over five says. I got it the 15th at 9:42, got back in town Sunday morning and had to wait until I got off work Monday night. They are not open Sundays and no one told me this. They were very rude and did not handle things like they could have. Very dissapointed, would give no stars if so could.

Bryanna Carlstrom

I went in to get a recall on my airbag and claim a warranty on a tire that should have been accepted in any Honda dealership. First they told me there was nothing wrong with my tire. I asked them to check again and they said yes there was. They had no idea about the Honda wide warranty. Then they told me that they never received the fax from the another dealership about the warranty. I tried again to get this issue resolved and couldn’t get I’m done in a timely matter. I had to drive an hour away to get it done.

Bruno Salvatico

Sara Trujillo was really great to work with. Lots of attention to detail and was not pushy at all. She just wanted to make sure we got what we were looking for!

Allyson Shellhorn

BARBARA was so amazing. She was patient, understanding, and very genuine! I will definitely recommend Planet Honda and Barbara to my friends and family. John in accounting was also wonderful! I came into Planet Honda in such a panic after my car died and they turned it into such joy! Thank you!!

Liz Hicks-Kimmey

Wonderful experience with Michael David! It was actually fun buying our new cvr. Prompt emails and clear communication made the process happen quickly. We appreciated his transparency and knowledge. Kindness and good humor also goes a long way in this process!

Tim Roorda

Buzz reached out and followed through with excellent customer service, answering difficult questions about titling, car condition, pricing. He and Planet Honda made the transaction simple and straightforward. Am grateful.

Emily Irwin

Awesome products and amazing customer service, Michael David got me in a car I didn't even know I was looking for but has been absolutely perfect, 2019 Honda Civic Sports Touring feels like a luxury vehicle at a fraction of the cost, very fuel efficient and tons of fun to drive! No pressure sales and really worked with me to make sure everything was perfect, a few minor issues since I drove off the lot and they made sure they were all fixed immediately, really appreciated Michael checking in on me to make sure it was all handled multiple times as well, and pushing through the few things that were taking a little time.

cheri healy

Christopher Coons was very nice to work with. He was very thorough with all the information on the car. He was very helpful on getting things set up for us. He made buying a car much less stressful.

Julie Dionigi

Buying a car can be a pain, but not at Planet Honda. Jeff Puffett was courteous and knowledgeable. It was a pleasure doing business with him. The purchasing experience was straightforward, smooth, and timely.

Molly Williams

I highly recommend Planet Honda to anyone looking for not only a great deal, but a great experience while buying a car. Planet Honda seems to be one of the few honest dealerships. Both Ray and Arthur made me feel at ease, and made the entire purchasing experience seamless, and they explained things throughly. I will definitely recommend Planet Honda to all of my friends and family.

Kirby Wagenseller

I am a loyal Honda customer from Texas on travel. I needed to print and sign then email some documents linked to an auto accident from Texas. Planet Honda was more then accommodating and very willing to help! I would highly recommend this dealership !

Christina Barker

Overall I had a pleasant experience purchasing a car here. Carlos was friendly, helpful, and knowledgeable and I appreciated not feeling pressured to rush into a purchase.

Kae Miller

I highly recommend this place! However I think having Beau Miller as the person to work with made my experience 10x better! He listen to what I wanted and made sure I was happy. He wasn’t pushy AT ALL and made buying a car the easiest thing I’ve ever done! Ask for Beau Miller if you’re looking for a car. He will be sure to get you what you want!

david claytor

Really enjoyed the service. Very professional and courteous. Buzz made the process simple and easy. I would recommend Planet Honda

Alexis jones

Arthur Michalak and Roland Mombelli. I had the best experience with both of Arthur and Roland. Sweet and Amazing men to have to help me with I’m car experience and understand from my grandpa. They handle themselves with great care and very knowledgeable about cars. Got me a great car and a car my grandpa will be very happy about and know I’m safe in. All thanks to this wonderful gentlemen with all their help with my grandpa and me to get a car that is amazing to drive and safe to drive especially in the Colorado snow. Thank you so much Arthur and Roland for the best car for me!!!!

Ryan Rasmussen

Josh Jensen from Planet Honda provided excellent customer service. He provided accurate information, timely service, and was honest and straightforward. I highly recommend working with Josh Jensen and would buy from Planet Honda again.

David Anderson

We had a breakdown on a family vacation traveling on I70 and Planet Honda, on a busy Friday afternoon, treated us great, like we were their regular customers. It always amazes me how consistently good Honda Dealerships are at customer service. Brandon Stackhouse in the service dept was outstanding and extremely helpful. Thank you.

S McDade

Very professional and very polite staff. I bought a $5000 used car for my youngest son and you would have thought I was buying their most expensive car on the lot. I definitely recommend Planet Honda!

Eliana

Christopher C is excellent. Very knowledgeable, patient, and will help you get all the info you need for your car buying process.

John Gaffney

Top notch service / customer service! Very pleased with the service writers greeting, walk through, and explanation of work to be done. Nice to have a cost estimate of work prior to picking up my vehicle. Thanks guys!

Kyle Robertson

Planet Honda replaced my recalled passenger airbag but they failed to supply the rental car or even a curtesy ride. The associate told me it’s only an hour but he failed to realize the effort to get there and wasted time sitting in lobby. Honda recall specifically says “ Free rental cars are available to the vehicle owner for the day of the recall repair, or longer of replacement part is temporarily unavailable.” Very interesting that a Honda dealership takes advantage of a persons safety like this. No sane person will say no and leave the dealership without a new airbag when their life is in danger with it in. Thanks, Honda.

Brandon Roche

Barbara was not pushy at all. Very nice to work with and got us into the right car.

Travis Kidd

This is one of the worst dealerships in Colorado I can't believe I've heard of so many people complain about their service and their vehicles. It's weird that there are so many fake reviews to make them seem that they are very successful. Whatever you do if you're buying a car go somewhere else the service manager will argue with you about anything that you need help on.

snomomofo .

Had a great experience selling a used truck.

wholeteam089 .

I was 100% satisfied with the service provided!! It was completed in a very timely fashion. The price was as discussed, the discount was appreciated, and future service plans (especially for my budget) were mapped out appropriately!

Lavonne Angus

I did not buy my vehicle here but I wish I did. Yesterday I spoke with Arthur, who sold me an extended warranty. He did a wonderful job explaining how the extended warranty works, and I got nine more years on my 2016. There was no pressure, just good information. Good information is good business. I recommend anyone looking to protect their vehicle to speak to Arthur. He is a nice young man.

Jocelyn Bowyer

Beau made my car leasing experience fantastic! He was thoughtful and considerate. He listen to my needs and I would recommend him to anyone coming to Planet Honda in Golden looking to lease or buy!

Ashlyn Rich

First time buying a car, Josh Jensen was very helpful & made the process a lot less stressful!

Patrick Drennan

Jeff was fantastic. He gave me a run down about how they do business - making it easy and stress free. Not only was it easy, but they also gave me a great deal on my trade. I couldn’t be happier with my experience here. I highly recommend giving my man Jeff a call if you’re in the market for a vehicle.

Brian Hutchin

I recently took my 2003 Honda Pilot in for a passenger side airbag recall. The service was done quickly, and my service representative (Brian Kotlarek) was very professional and personable. It was another good experience at Planet Honda. Thank you!

Juliet Piccone

Roland Mombelli just made me a very happy owner of a 2019 Passport. I never felt a bit of pressure and he was so knowledgeable and patient with all my questions. Great experience

Joshua Blatchford

What a great experience! I visited Planet Honda to browse at used inventory and was greeted by Jesse Olson, who also assisted my search. Jesse is a fun and knowledgeable fellow to test drive cars with! After being presented vehicle records and deciding on a purchase, I was greeted by Arthur (Art) Michalak. Art is a wizard that demystifies any confusion about extended warranties, binding terms, and the math in between! I’m very happy I visited Planet Honda yesterday, stellar hospitality, and my new toy is exceptionally clean!

Phat Luong

Henry Vo provides us with exceptional service and went beyond. He was very informative and helpful with all of our questions. What a very charismatic personality! I would highly recommend Henry to help you out with buying your next vehicle from Honda. He will always go out his way for you.

Dre Colbert

Buzz, was a great sales associate to work with. I would recommend Planet Honda Used cars sales to anyone looking to sell their vehicle. Simple, fast, hassle free!

Christopher Jones

3rd vehicle I’ve purchased from here! They’re always willing to help! If you’re in search for a vehicle, go see Beau! Super friendly and no pressure! Art, the finance manager is a great guy and always tries to find the best deal for you! Love my Type-R! Thanks guys!

Scott Dieni

I’m still in shock. We came in to test drive a CR-V on a Sat. afternoon. The place was a little crowded, and all of the sales people were busy, so we got stuck with Ed, who was manning the front desk. I made it clear we were just test driving today, and Ed, staring at my clipboard, soured on us quickly. To paraphrase Mr. Ed, ‘I’ve been doing this for 30 years....when I see people come in with a clipboard and a stack of papers, I don’t think they’re worth my time’. Things went downhill from there and we walked out stunned. FYI, we had a pleasant experience next door at Stevenson Toyota West test driving a Hybrid RAV4.

ElsaTheEpic

Matt was incredibly helpful, walked us through everything as quickly as possible (because honestly, how much time do you want to spend wading through paperwork), checked in with me the next day to give me an update, made sure I was ok with everything that needed to be done, and sent a follow up text after my car was fixed and I'd picked it up just to make sure I was happy and had no concerns. Great customer service! Car is running well and it was all pretty easy and painless. Thanks Matt!

John Benner

We had a problem with the latch on the glove compartment after it was opened to replace the cabin air filter. Planet got me in and out quickly to my complete delight.

Neha Mahajan

Came in to buy a used Honda. Very smooth, easy experience. Jeff P. was very helpful, attentive and not pushy at all!

Hannah Hylton

Barbara was great! Knew so many details about the cars I was interested in and had so many suggestions for me. When the car I originally liked didn’t fit in my budget she helped me look into something else.

Anne Kane

Levi is a pleasure to deal with and Planet Hondahas done a great job with my Accord!

Marcus J. Steward

I came to look at a couple of their used cars. Barbara P. did an excellent job of helping me out! She was sweet and knowledgeable on both of cars I test drove. Great staff, no pressure, just helping you get a car!

C Phillips

I worked with Rowland to check out a couple of vehicles that I thought suit my needs and wants. He was upfront about details and excellent about answering questions. Although I didn't end up making a purchase because I am a super slow and picky shopper, I certainly plan to look Rowland up if I decide that I want to go with the Honda model I was looking at.

Greg Mikeska

Planet Honda have twice offered me a loaner over the phone when I have brought my vehicle in for airbag recall issues, and subsequently denied me the loaner when I arrived at the dealership. If loaners aren't permitted for a specific repair, they should not be offered over the phone. I planned my day based on being able to run errands while the repair was being conducted and the dealership didn't follow through with the commitment made when the appointment was scheduled.

Roxanne Gilmore

Made appointment for service at 10am and never heard back with diagnosis. I had to call three times and was always told that only the service rep who checked me in could give me an update. At 5pm I finally get a call back saying they would get started on the repairs that night and they had the part in stock. Was told about 10 or 11 next day it would be ready. I was dropped off at 11 and told the rep I would be waiting. He said it should be done soon. Never got any updates and waiting until 2pm when once again I had to go ask the rep what was the delay. His excuse was they had to order the part from another store but they just delivered it and now it won’t be done until 4pm. Terrible communication and customer service.

Marcus Steward

I worked with Barbara, in purchasing a used car from Planet Honda. She was great to work with. The staff there was very friendly, and legit helped me in making sure I was financed in the best way. I had a great experience and Barbara was great in making sure the car a bought was to my liking.