Reviews of Kuni Honda on Arapahoe (Car Concessionaire)

James Fimple

Got my granddaughter a 2018 CR-V and first service was very good Fast and everyone was very helpful. They are remodeling the dealership now. I liked the feel of the old style dealership. Everything seems to change anymore, even when you have something good going for you. KUNI is close to home and that makes it easier for me.

Heather Marie

Kuni Honda has given me exceptional service every time I go there. I am very appreciative of the service they give me each time. The last time I was there the man who helped me was David. He was extremely sweet and friendly and had a smile on the whole time he helped me. There is nobody as friendly as him there, it makes me want to make sure I ask for David each time, the thing I love most too is that David makes sure to put my car through the wash so it comes out nice and shiny after my oil change. Getting an oil change is always a breeze I'm usually in and out when I get there and they are kind enough to shuttle me over to work as well AND pick me back up... free of charge to get my vehicle when it's ready. :) It's really been great dealing with Kuni Honda, I also bought my Honda Civic from here as well. Recently I was in a car accident and my car is currently in the body shop of Kuni Honda. Nina and Jared have been helping me with this and they both have been a tremendous help to me. Both of them have continued to give me frequent updates on the vehicle. Everyone here has shown exceptional service and I'll be sure to come to this Honda for all my needs. Thank YOU all so much David, Nina and Jared. You guys are extremely lucky to have all three of those hard working employees.

Sweepy

Horrible customer service by the man behind the glass that interacts with the salesman when I bought my CPO Accord as well as after I had purchased it! I would never go back to this dealership! They were not only rude but insulting as well! Asked if I knew how to start a car! After they had me drive the car back to the dealership when it wouldn’t start when I had just bought 2 days prior and only driven home and parked and never drove it after I parked in garage! Once I got there I was told nothing we can do! Why would my salesman say bring it back leave it here we will get you a car and figure out what’s going on with your car? And then on top of that be insulting when speaking to me and my 17 year old daughter!! I will never return to kuni Honda! I will be going to Mile High Honda, they have much much better customer service! And I was gonna buy a truck there but now I am buying a Dodge Ram tomorrow!

Mark Civick JR

Had to replace my 2015 Honda Fit, went back to Kuni since they did a great job the first time. Mikel Ortiz was great and worked with me while we had to deal with my old car being totaled and delay after delay with the insurance company. Thanks! I love my 2019 Honda fit!

Susan Nye

Sold us a 2016 Honda's with a CPO warranty. After a month the car went completely dead on the highway. We had it towed to another Honda dealer who told us the car had been in a front end collission. We took it back to Kuni who denied there had been damage, and they refused to work with us at all. Chased us out of the dealership threatening to call the police and yelling in our faces. Beware Kuni Honda. Dishonest dealer. An independent garage confirmed the front end crash.

Austin Mitchell

Great job to everyone love my new Honda Accord! Had to downsize from a truck to a smaller car and they made it easy. Paul took care of me. The finance team did a stellar job quick in and out in no time.

Michele Munster

I popped in to Kuni Honda just to get an idea of what used hybrid cars were available. I had NO intention of buying a car for a few weeks. Ron quickly approached me and told me about the 3 cars that fit what I was looking for. He was honest about the value of the cars and seemed excited about 2 of my options. We drove them and I fell in love with one of them. He did NOT pressure me in any way (he might have been as surprised as I was that I was going to purchase it), and made me feel comfortable when this was clearly not the way I shop. The transaction was smooth and we were done and going home with a beautiful new-to-me Lexis hybrid that I have enjoyed for 3 weeks now and I LOVE the car! Thank you, Ron!!

Jenny Godehn

Ron, Brian and Larry provided an incredible buying experience with zero pressure, lots of detailed information and a great price! I absolutely love my new Accord and would recommend anyone that HATES buying cars go see my friends at Kuni Honda on Arapahoe!

Pat Martinez

We stopped into Kuni Honda and looked at cars..we had no intention of buying a car! We met this young salesman, Mikel, he was very knowledgeable, helpful and we bought a new car! We love our Honda Civic Sport and never would have bought without his help. We recommend Kuni Honda because of this courteous and honest young man: ...Mikel great salesman!

Frank Calvillo

Connor Salazar at Kuni Honda was a pleasure to work with in securing a new Honda Fit. He was a great listener, did not apply the typical sales pressure you'll find with others and honestly cared about customer satisfaction. I would not hesitate to recommend Connor to my family and friends or anyone else seeking a relaxing car-buying experience. KUDOS CONNOR!

Purnima Pradhan

Very very bad...will not suggest to anyone

Sam Schuessler

My experience buying a car here was fine enough. However, when I was with the sales manager finalizing the sale, I noticed a couple of the documents had my incorrect name on it. I made it very clear that they needed to fix this and that my name needed to be correct on the title when I got it. He 100% assured me that it would be. I get my title. It is wrong, in the same way it was wrong when I was there. I call Kuni. They pass the blame to the county. No apology. Nothing. Now I have to deal with the DMV trying to sort this out. Thanks.

Morgan Hoffman-Roenfeldt

I bought my first car from Kuni Honda and I couldn’t have asked for a better man than Ron to help me out on that day! I’m so glad he was part of the experience and I definitely recommend him if you are ever looking for a car! I had the best experience with Kuni Honda. It was awesome! They deserve more stars than just 5. Everyone at Kuni Honda truly does care about you when it comes to finding the right car for you and helping you financially! Thank you again for everything Kuni!!

Briana Finkle

This place is great! Ron was our salesman and he was extremely helpful and patient with us and our 3 year old. He even let us sign all the paperwork back by the children's playroom. Absolutely in love with our new purchase! Highly recommend Kuni (and Ron)!!

David Risley

We bought a new car from Kuni Honda today. It was actually a prior trade in Subaru that we bought. The entire team was great, specifically Madison who helped us from the start to end and was extremely knowledgeable and friendly. This was the first car I've ever been involved in buying so I was extremely nervous going in with all of the horror stories I've heard, but Madison really helped calm my nerves down. She was really knowledgeable and made me feel comfortable about the biggest purchase I've ever made in my entire life and I definitely recommend Kuni Honda.

Bonnie Robinson

I would not recommend the collision center at all. It took forever to fix my car after it had been stolen, I was not satisfied with the repairs and had to bring it back in several times to fix things they had replaced. At first customer service was great but then they failed to call me to let me know that the parts were in for two weeks to fix something they had broken. I would not come back again. Very disappointed

Anna James

Amazing sales people. From the ladies I talked with on the phone (Natalie and Lynn) The sales woman I worked with (Deidre) and Sales manager (Larry) These guys and gals really care about the customer. They made sure to listen to what I was looking for and not pressure me into something I did not want. Thank you for all your help KUNI. Ill be back for my next car in a few years.

Andy Albrecht

Really wish I could give them a 5, but they didn't complete the whole job, and made sure I left with an estimated repairs in the thousands. While the repairs may be needed, I question the effort made that day. Was it trying to find everything that could be wrong, or completing the work requested that day? I had my tires rotated, and on the drive home my tire pressure light came on. 300 miles after getting my oil changed the oil life of 15% came on.

Perk ALOHA

I would never trust Kuni for anything. The service department took advantage of my 75 year father who doesn't know anything about cars. Good job guys on taking advantage of a senior citizen! STAY FAR AWAY FROM THIS PLACE!

Nathan Dix

We had a great experience working with Emilio at Kuni Honda to buy a new minivan! He and the team were able to work with us to get what fit our needs, both in terms of the features and budget. Emilio was fantastic in his honest, straight-forward approach to ensuring he helped us find the best fit for our family.

David Lang

Mikel Uribarren Ortiz was wonderful to work with as my sales person in purchasing my brand new Honda CRV! His knowledge and follow through has been exceptional. Lots to learn about my new CRV, so Mikel has been very helpful answering questions days after driving it away. Thanks!

Bruce Davis

Wing a boomer Deidre had to carry me on her back for the entire transaction. She had to do everything including setting up my Bluetooth. She’s simply THE BEST

Zach S

First time here. I wanted to get my car worked on today, but i am bad at planning things like this. I called and asked for availability. They mentioned walk ins were currently available. I drove over, drove in and was immediately assisted by a friendly service specialist Zachary Tingle. He helped me get all available discounts and gave me an accurate time estimate for the service. They told me what might need done, but didnt force anything on me. Great service. I will return

Anahi Arias

I bought a Honda Accord a couple of weeks ago. I had a good experience. Ron was very friendly and kind with me and my family, he had the answers to all our questions. His friend Kyle was very helpful and kind too! Thanks to Ron's and Kyle's help I think I bought a good car.

Sudhir Seth

I am writing this review so no one else has to deal with what we went through.

Travis Kaker

I was in communication with Chris Ortiz the internet sales manager for several hours on Tuesday regarding a used car I was interested in. We arranged for a test drive at 645 in the evening. Chris informed me someone else would be taking over the sale when I arrived. After bringing my wife and kids from 45 minutes up north, I was told that the car I had come to drive was being "safety checked" and was unavailable to drive. I was offered to test drive another used car (that I had given no indication I was interested in), when I said "no" all of a sudden Scott started looking for the keys to the original car (magically available all of a sudden?) and then was told a tech had locked the apparent only set of keys in his tool box and we could only look at the outside of the car. I sent an email to Chris, politely voicing my displeasure with the situation, and asking him if he had any interest in making the situation right, I did not hear a word from him. Maybe if you're willing to spend big money on a new car you'll be worth their time, but the overall lack of professionalism and class shown by the staff at Kuni Honda is reason enough to spend your hard earned money elsewhere

Daniel Leyva

Mikel is a good salesman and went above and beyond to go over the features of the Civic I bought. He has a lot of patience and was calm all along the process. First time buying a foreign car and it's all thanks to Mikel. Din't think I was going to purchase a car but he convinced me to do so.

Amit Paul

The process was not smooth at all. I purchased my 2013 Subaru Imprezza in January 2019 with lots of assurance from the dealer that the car is in excellent condition. However, in less than 3 months I had to visit the dealer twice - one for an issue in my spark plug which caused engine maintenance light to turn on and then second time in April, when I found my air condition is not working at all as soon as I attempted using my car AC this summer. This clearly shows that the car was sold without even checking if the AC works at all. And to my utter surprise, in both the instances the dealer refused to take any responsibility of these malfunctions. This is not a good customer experience at all. There is no assurance of compensating this from delaer's side.

Cathy Scherbarth

Amazing customer service! We worked with Lauren and Lindsay online before our test drive and they were both great, prompt to respond and provided great information. Dealt with Paul Belbusti at the dealership and he was super too. Note pushy, offered us a great deal on a CR-V Touring!

Elisa Lemack

I took my car to Kuni with a broken window right before the holidays. Colin was so nice over the phone and helpful. He ordered my glass even though my car wouldn’t be dropped off for a few days. He was accommodating and understanding of my situation. Highly recommend this Honda, and Colin!!

Max Hernandez

Scott and Kenneth did a great job getting me out the door as soon as possible when I bought my car, so they were fantastic! I did, however have an issue with my car. It was a certified car so they did a well over 100 point inspection on it and most things are still great, but after 1500 miles the right rear tire went flat. I took it to another place (as I left the Denver area) and they said that the tires were weather worn and that they couldn't repair the flat and that my other tires would probably be the same, so I bought 4 new tires. I called Kuni management and talked to a manager who told me to send him photos of the tire. Since then, I emailed Kuni 3 times and called once to follow up, but have not gotten a reply to get it resolved.

colin sobol

Just called them, that was hilariously bad. I've had worse calls, but the person who I talked with did not seem to understand how to perform in that situation. I asked a basic question "does my vehicle have one catalytic converter or two". He basically responded "if it has one it has one, and if it has two it has two." He refused to ask anybody else. I figured he could look up the info, being that is his job, but he couldn't figure that out. Then I asked about pricing. "Oh it says there's only one on that car".... Wow. Not competent, nor motivated. Either one would have made the situation better. Price was something like $1,8xx.xx to replace converter, part was around 1600... I'll take the aftermarket 120$ part I think. Mostly I called out of curiosity, and just to verify 100% that it's only one converter. I knew price would be higher. I'm staggered how much higher. Already called local exhaust shop. If I can't get it done myself relatively easily I'll just get it done there, with parts I bring in. I didn't actually receive any service at this dealer other than the call, just to be clear again on that. But a call is service, and that was bad service. I think this is an important thing that the U.S. needs to start turning around. That's why I'm writing review. And once more it could have been worse. He was never rude, and seemed nice enough, but wow, either know your job or get help and learn it.

Jodi Ripsam

Bought a car yesterday from Kuni Honda and was pleased from start to finish. Dan Kaufman was our salesman. He was super chill, knowledgeable, kind and a no pressure guy. We were looking at 2 vehicles, one had an interior I didn't care for, it happened to be the more expensive of the two, Dan didn't try to talk me around what I didnt like. I appreciated that. Kenny in finance was great as well, he was very clear and thorough through the entire process. Again, not pressuring us into extras. Thanks for a great experience guys!

Victoria Rossiter

I have always said, "I would rather have my teeth pulled w/o novocain than purchase a new car. Deidre made it all so easy. Dealership was pleasing...no high pressure. She was patient with my questions, and more than willing to accommodate my need to see colors, and explain..sometimes more than once how to operate something. All in all a pleasant experience...….now hoping Service is as accommodating. Time will tell!

Mark Martinez

Excellent experience buying 2018 Honda Accord. Over the course of several months I had test driven many cars and visited the same dealership many times examine the different mid-size cars. Never felt pressured to make a quick decision, and the sales people were always available to help make the right choice. In the end, selected Accord Sport 2018 and couldn't be happier. Thanks to Ron and Madison for excellent and quick buying process!!

Mikala Unruh

Thank you Kuni Honda! I love my new car! Emilio and his team went above my expectations and got me into the exact car I wanted. They worked hard to get me the best deal and made the process as quick as possible.

Chad Brown

I had the pleasure of working with Kelly in sales this afternoon. He is extremely knowledgeable, friendly, and down to earth. I highly recommend purchasing your Honda at Kuni, but make sure you ask for Kelly!

Tim Leggett

Purchased a 2016 CPO Honda Pilot from Kuni Honda last week and traded in a well used 2004 Honda Odyssey. Amy was our initial contact after my online search and was very helpful and nice. Michael Reed was our salesman and ensured the entire process went smoothly. He's a great person and has followed up after the sale. My wife and I were very pleased and would not hesitate to recommend Kuni to anyone shopping for a vehicle. They have an awesome coffee machine too!!

Evan Errlman

Just like every other dealership. Slow, ignorant, money-hungry and overall a waste of valuable time. Go see one of their "knowledgeable service members" and see for yourself. Natalie Hood needs to be retrained or moved to a car porter position.

Victor Rodriguez

Scotty in the fleet department will be missed.

Megan Murphy

Michael Reed at Kuni Honda has been wonderful throughout the purchase of my car. Michael has called me multiple times to make sure I am enjoying the car and understand all the technology. I really appreciate the follow through and support!

Nicholas Thrasher

Had some tires swapped out here. They did a good job finding the ones I needed and kept me informed while doing the work.

Katelynn Webber

Be careful i was there tonight i know what im doing manager didnt like me he goes are you here to argue or what very rude he was a manager . Hope he has better attitude and not as rude with other people!!!!

Michel Leyva

I am very happy with the customer received from Mikel Ortiz. This salesman was nice and helped us both in the price of our new Pilot and learning about this technology. He made sure we got the right car and never tried to sell us something that we didn't want. I will for sure recommend him!

Ben Gardner

I had a great experience buying my 2019 Ridgeline with Kuni. I highly recommend working with sales professional Mike Weber. He was exceptionally helpful and knowledgeable about the vehicle I was interested in. After the sale, I had a minor issue with the finance department that Mike went above and beyond to help smooth over.

ww flyby

The Worst service we have ever come across. They replaced a tire that was bent on our car that was less then a year old. Never refunded our money from the tire we patched and had to bring back in 3 times. Gave us the complete Run around and lied to us. On My SUV they claimed we need all new fuel injector on a 3 year old SUV. When we took it to another mechanic, there was nothing wrong with the fuel injector. Honda was going to charge us 1300 for the repair. One day later. the tire on the SUV was flat with a nail sized hole, just like may husbands car that we brought in 4 times before. Never been treated so poorly will never buy Honda again.

Bob Melamed

Fast Service. Fairly Priced.

Christina Clemmens

I hesitated going to the dealership for work I needed done but autozone highly recommend them. They were 100% right. Had an awesome experience with Natalie and team. They exceeded all the expectations I had and took great care of all my cars needs. I will be back. Thanks Honda!

Dee Elaine

Great experience! Highly recommend this dealership for any of your needs. Deidre is awesome!

Nicholas Bayer

Bought my car here over 3 years ago, have gone in for routine maintenance, never pushed to fix unnecessary parts. Always got honest feedback, this and planet Honda golden are the best dealerships I've ever dealt with. I would strongly recommend Kuni Honda.

Stacey Dufrane

Natalie was very friendly and knowledgeable when it came to all of my service questions. Kuni Honda did a great job diagnosing my brake issues and beat all of Mile High Honda's prices. Would definitely recommend them!

Chelsea Kruszka

Jerry Johnson was a tremendously helpful and knowledgeable sales consultant. I recommend that anyone looking to purchase a new or used vehicle visit Jerry at Kuni Honda!

Kris Ankenman

Thank-you so much Michael Weber! Purchased a Pilot from Michael a few months ago and came back when our twins were needing used vehicles. He had respectfully followed up after we bought our first Pilot with email information and pertinent Honda links as well as a phone call, so I felt he would be a good starting point for the car shopping we needed to do. It is hard enough to buy one car; but two? I was preparing for a long, hard slog. Mike not only LISTENED to me when I outlined what we wanted; he asked all the right follow-up questions to narrow down choices and keep us from looking at things we didn't need or want. He took me seriously as a female buyer instead of 'deferring' everything to my husband. Quite a difference from several other car places I had tried who preferred to make appointments when my husband could be there, assuming 'he' made all the decisions. By taking me seriously, Mike got our business. I fully anticipated spending weeks, possibly months, trying to guide my husband and kids through car purchases; but, we were able to find perfect fits at very reasonable market prices the same day (NO pressure!) Mike even mentioned that if he wasn't able to find me what we needed that day, that they were constantly getting in new inventory and updating their website and he'd be happy to keep searching for me and call me. That alone, gave me options and made me feel I wasn't under pressure. My husband, who is often too busy with work, loves his Pilot and was very happy with the Accord and Civic the kids selected. The remodel job going on at the dealership didn't impact the customer service we got from Mike, Ralph Benfante (finance) and the management. There was a bit of a wait for signing paperwork, as we came on a holiday when there were lots of other buyers ahead of us; but, we never felt ignored or abandoned and had time to let our choices settle and feel confident. The signing went so smoothly and the whole staff treated us like neighbors. Our old Odyssey has been a regular visitor to their shop over the years, so we were somewhat familiar with their inventory. Still, we didn't discount other cars in our search. It just so happened, Kuni Honda did the best at listening and matching. Can easily recommend this dealership to friends and neighbors.

Christen Roberts

I had a tremendously positive experience taking my Nissan to Kuni Honda to service a 'check engine' light that was on. I bought the car in 2018 and when the light came on, I took it to another source to diagnose the issue and they sent me back to the dealer since they thought it was under warranty. I made an appointment, took my car back to Kuni and they sent it over to Nissan where they repaired the issue that was causing the light to go on and it was done with NO CHARGE. This is the 2nd car I purchased with Kuni Honda and would absolutely plan on purchasing my next car with them as well. Matt was my service liaison, and he was super accommodating and a pleasure to work with on this situation. Thank you!

P Best

I bought a car last week at Kuni. What a great environment. Michael Reed was my salesman and he was so kind and patient. I really appreciated that he explained all of the features on the car before I did the test drive and he did a great job answering my questions. Others that worked there made sure I was comfortable also. Definitely will recommend Kuni to family and friends.

Addison Puffer

Sulomon gave me an oil change. This was the first time I had been anywhere but the Toyota dealer I bought my Camry at. He did a great job, was quick and helped explain things to me! I will definitely be taking my car back to Kuni Honda as long as he is working there!

Halle English

Kuni Honda was a pleasant experience. My sales person Roman was awesome. He even got me the best rubber floor mats for my car, after buying it!

Nicole Jiménez

Ron Samoray was so kind and flexible; he even waited for my parents to join us!! I really felt comfortable and well-informed buying my car. Everyone there was friendly and the car is a dream come true! THANKS RON AND KENNY!

Tina Nguyen

I just got my 2016 honda pilot at kuni Honda. Ron was my sale person, he was very friendly and helpful. Got to test drove the car, Ron took his time to explain or to answer my questions. I am very pleased and very happy with the car. Thanks Ron!

Lisa A

Although I did not purchase an auto from here. Salesperson did a great job educating me regarding the different models of CRVs and their features.

Taylor Green

My recent experience at Kuni Honda was very smooth and welcoming. Connor was extremely helpful and went above and beyond to help me find the exact car I was looking for. Everybody was extremely helpful and Connor went out of his way to make sure I found what I was looking for. Thank you Connor! Highly recommend!

Rob Dibble

I had a great experience from beginning to end. I went in with a set of expectations that Ron and the team at kuni we able to meet and exceed. Smooth straightforward efficient process. And most importantly I love the car.

Amanda White

I received a safety recall on my Honda Accord so I scheduled an appointment at Kuni Honda to have a part in the driver side airbag replaced. Given that this is the third recall on my vehicle I knew I should call ahead to make sure the part was in stock. For a prior recall on my passenger side airbag, I showed up for my appointment (at a different Honda dealership) and they didn't have the part in stock to fix my car. Having learned from that negative experience I called Kuni to confirm the part was in stock, which is probably something they should do on their end. The lady I spoke with said they had 2 parts left and that she told the parts department to reserve one for me. I showed up for my appointment and they didn't have the part. The service adviser called the parts department twice to double check because the part was supposedly reserved, but it wasn't. I called back to speak to the woman who told me the part was reserved and she said it wasn't available anymore and that they tried to call me to let me know. Except they didn't call me and I went out of my way to go to the service department just to have them tell me I wasted my time. I understand that the airbag recalls have impacted a significant number of vehicles, but given it's a safety concern I hoped they would handle the situation better and not make a bad circumstance worse. I was not impressed with the service or lack of service I received at Kuni Honda and other Honda dealerships for that matter. The fact that I have had more negative experiences than positive will make me rethink my next car purchase.

Raj Rao

We bought our SUV through Mikel this week and couldn't have been more happier with the buying experience. We had narrowed down our choice between a Toyota and the Honda and Mikel took the time during the test drive and demo to explain the differences between the two. Once we were ready to buy, Mikel had the paper work ready and the process was smooth and a lot quicker than previous buying experience (which was important as we had young kids in tow). Would definitely recommend Mikel, if you are looking for cars at Kuni and want some one who is not just knowledgeable about Honda cars, but also is courteous, respectful. He engaged the kids in the buying experience, which made it fun for them too, which we appreciated.

Nate Geier

My latest car buying experience was not only easy and stress free but also one of the most enjoyable evenings i’ve had!! The sales staff and management at Kuni Honda made buying a car fun again! Ron and Madison went above and beyond and would highly recommend each of them if you need a vehicle!

Kacey Arnett

I recently purchased a used Nissan from Ron at Kuni Honda despite coming here in search of something else. It ended up being in my desired price range and had all the features I wanted and more. Love my new car and the customer service I experienced here!

bharat budhani

KUNI honda posts used cars as new cars to attract customers and to call them to physically see the vehicle and once customer is at dealership, they do not honor the price and start selling vehicles on higher prices. NICE TRICK KUNI HONDA I have never had such bad experience from any of the dealers as I had from KUNI HONDA (WORST CUSTOMER HANDLING, SALES GUYS do not know their own stock) , and my experience at KUNI Honda was such that I feel compelled to warn future customers. We selected a car with a price quotation that was showing up their website, In addition to that we were mailed about the same price and car (with stock number). They set up an appointment and called us. I went their with my family and after that what happened was worse thing. They declined to that stock number and said its a service car and we cannot sell this. It was just a trick to call in customers and later offer the cars at higher prices. Their customer service is worse than I’ve seen anywhere else, the person who confirmed all the details on call and set an appointment was not even available at time of appointment and did not even had the courtesy to call back and apologize. I would not recommend this establishment to anyone, and I hope this post saves somebody else from being ripped off and save from lot of frustration and false commitments. I wish there was an option of ZERO STARS.

Jeswanth Joel

I had an appointment to test drive a Pilot today morning 3/30. This was something I setup more than 10days ago and I also received confirmation from Kuni last evening regarding the test drive, so everything was going well until i got there. The person with whom I setup the appointment wasn't there (Amy), and that is okay because that's why there are other people working, but what happened to me I am hoping doesn't happen to someone else. To the owner of Kuni: 1)I understand it is month end and you guys are busy, but keep in mind your customers are busy too.I did not just show up today morning wanting to test drive the vehicle. 2)respect their time. If you are unable to honor the test drive because you are busy, let us know before, so may be we could have rescheduled the appointment. 3). I didn't just want to peak into a parked Honda Pilot. I can get all of the cars interiors on youtube. When i made the appointment I specifically said I wanted to test drive. 4)People always don't come to kuni to only buy. My current vehicle lease expires later this year so I wasn't sure why the agent had that 'I am crazy' look when i said i wasn't going to buy and only wanted to test drive. 5)I honestly don't care if you had 30-40 other appointments that morning. why did you slot me for this time then? 6)Remember, you are not the only Honda dealer in town and as customers we have options. I know you are probably not going to lose out if i don't buy a car from Kuni, but I want my experience to be read by as many people as possible so they know what kind of customer experience they actually can get here. I say this because I know this isn't going to happen to everyone. I personally have friends who bought cars from Kuni and had a good experience, so i always thought this was going to be a great experience for me too, may be i shouldn't have had high hopes. 7)What I got today wasn't a VIP demonstration of the car by any means because that's what the confirmation email had said. I have bought a few cars and this is easily the worst car buying experience I have had. Thank you for wasting my time.

amy dodds

We purchased our car in 2015 and they made promises that they discontinued at the end of 2015 and don't care to continue what they sold us on. They have supposedly turned over a lot of people within the past few years and have no care to make things right and honor what they told people when they bought the car.

Philip Newell

Terrible dealership rob'd us pretty bad, I love honda but my recommendation dont go there

LC

We had unpleasant experience at other Honda Dealer. Costco Auto program told us to go to Kuni and it was amazing. Ron Samoray helped us understand every detail about Honda Pilot 2019 that helped us to make the right decision for our car. We bought the car with him right away after talking to him less than 2 hours. The only time that took us the whole evening was the financial process. I hope Honda can re-organize this process to help expedite the process. We paid the car in full in cash, but it still took us more than 4-5 hours. But besides that, everyone at Kuni was very friendly and helpful.

Minesh Trivedi

It's a great place for cars and staff is very supportive. I met Mikel Uribarren Ortiz and he was very kind enough to provide details beyond my expectations.

Beth C

The staff at Kuni Honda feels like family. In 2015 I leased my CRV from Scott King and and worked with Ralph Benfante in finance. From start to finish Scott and Ralph were the quintessential professionals who instilled trust that brought me back when my lease was up and it was time to purchase a new car. I just purchased a beautiful 2019 and with their guidance along with Ron Samoray, from start to finish this time again they all made me feel that my car and my experience were the most important. Their kindness, patience and attention to detail are second to none. If you are looking to purchase or lease a best in class vehicle, be sure to go to Kuni Honda and ask for Scott, Ron or Ralph to work with the best in class team!

Jay M

Superb experience. I worked Mikel (sales guy)and Chris(manager). Both were amazing in providing customer services and prices.

David mercado

Just bought a car from Mikel and had an awesome experience. He took the time to go all over the paperwork and he explained me the service bill and process. Just came from another dealership where I didn't feel wanted so I now can say that if I ever need another vehicle, Kuni Honda will be my first option.

Melissa Nye

Kuni Honda on Arapahoe sold my 70 year old father a Certified Pre-owned Honda that broke down within weeks of purchase. Upon having it inspected by a different Honda mechanic, he was told the electrical failure happened because the vehicle had clearly been in a front end collision. Looking under the hood anyone could tell parts had been poorly welded after a collision repair. When he took the car back to Kuni looking for answers, the sales manager, Brent, responded, "You signed the paperwork, now get out or we're calling the police." Kuni Honda on Arapahoe, inquiring minds want to know: Do your employees make a habit of selling unsafe CPO vehicles to senior citizens and then threatening them when they confront you about it?

Mitch Weinraub

Be Warned. Unlike any service shop I've ever worked with, these guys will charge you a diagnostic free and then WILL NOT apply that free to your repair. Also, get a quote in writing. In my case, they quoted me over the phone and didn't include the $95 "diagnostic fee" in the total cost of my repair. So, when I got there, I owed almost $100 more. From now on, I'll be driving all the way across town to use a more reputable dealer.

MaRe Bo

Jerry Johnson was such an amazing help when picking out my new Honda. Very knowledgeable and friendly. I highly recommend purchasing a car here.

Audrey Cox

I went to Kuni Honda looking to trade in my vehicle to something with more manageable payments and Michael Reed made it such a quick and easy process. He went above and beyond to help me and work with me on finding something reliable and affordable. I appreciate his help through the whole process.

Jennifer Nguyen

We had a great car buying experience at Kuni Honda. Our sales consultant, Roman, was very knowledge, personable, and kind. He truly cared about our personal situation and we didn't feel pressured into making a decision too quickly. Thank you Roman and Kuni Honda!

Alfo Aychew

The worst experience I have ever had in buying a car. They told.me hail sale is going on and I have to go to their dealership . I missed work just to go their and buy a car but after I went their they are trying to sell me at the same price as new one . Just lost my time going there.

Adam Greer

Very very disappointed in this location. I have never felt like less of a valued customer. Not only did I feel ignored, I was told by my salesman I needed to lie on my credit check about my job. After more than an hour in the show room and a test drive we came to an agreement on numbers, then he came back insisting that In order to buy the car I needed to buy service contracts and gap. Save yourself time don’t not negotiate here with jerry Johnson, very disappointed. Clean show room, great cars, service is lacking can’t speak for the other salesman.

Allen Yap

Excellent customer service and top notch sales team. Madison Huber, our sales executive, was very professional and had great product knowledge. She was patient in answering all our questions and thorough in helping us select the perfect vehicle. Awesome buying experience.

karan corey

I had an awesome experience with Kuni Honda. This is my first Honda and my salesman, Ron Samoray was outstanding. I walked in, Ron immediately approached me and was kind, considerate and just a great guy to work with. He had no idea I was there to purchase and not just look, and he treated me incredibly respectfully and kindly. I LOVE my new (to me) 2016 CR-V and can't wait to see Ron again when I have it serviced.

Ryan Varner

I had a really great experience at Kuni Honda. First off, I love Honda. I have owned two Honda Civics over the course of 8 years at different times in my life and neither one ever had a single issue. The only reason I was trading in my Civic, was because I wanted an SUV for more room and better in the mountains, otherwise I would have driven it for another 100,000 miles. I met Michel at Kuni Honda who was over the top friendly, helpful, and honest. He never tried to con me into doing anything I didn't want to do. Ultimately I ended up getting an SUV from a different dealership, just because I wanted something a little newer (looking for a Mazda CX-5). I genuinely felt terrible for not being able to give them my business because of how well they treated me and they were equally as friendly when I let them know I went with another vehicle. I would highly recommend this dealership to anyone looking for a new or used car and if you're interested in a Honda, you cannot go wrong with one. They are incredibly reliable and great to own.

Jason Brown

Updated, since today was my first opportunity to experience the great service department getting some options installed. Quick, courteous, hot coffee, shuttle service. We bought the car just last week. Dan our sales guy, was fantastic. He went above and beyond to make sure we got exactly what my wife wanted at a great price. Unfortunately, the finance guy nearly ruined the deal. I get that his job is to sell warrantees and maintenance packages, but he spent way way too much time trying to scare us about the enormous costs of repairs. When I asked for the short version and the price, he said 'I'll get to that, hold on'. He also tried to get me to sign a contract with incorrect information. He insisted everything was ok, just sign it. I refused to sign, he kept pressing (seriously about to walk out here). He finally agreed to get the manager, who simply adds the missing information and we sign. Such a great sales experience, ruined by a pushy finance guy that was more interested in telling us about his experience than understanding our needs. 5 star sales, 5 stars service, 0 stars finance.

Bharat Budhani

Pathetic, will not recommend at all.

Dusty Gilbert

Brought in my Ridgeline to have a $5 part installed as part of a safety recall. Dealer would not install it even though I have an extended warranty. Instead they offered to sell me the part for $15. Complete scam.