Reviews of Superior Kia of Fayetteville (Car Concessionaire)

Jacob Crouch

Fantastic buying experience. Worked with Quilla, very professional, helpful, and knowledgeable. Highly recommended.

Abby Maguire

I was a little worried about things were going to go when I had to call three more times after being put on hold for 10 minutes to schedule a service appointment, but overall I had a great experience. Mike and the team were able to fix my Kia and have me back on the road within hours. I greatly appreciate the quick turn around time and car wash!

Sunny Graham

I had the best experience here because of Quilla and his co worker Alex. They got me approved for the car I was looking at and treated me and my husband like people instead of just sales numbers. Everyone we came into contact with were super helpful and nice and not a since person passed us without at least saying hello. And the car is a dream!

Shanee W

My salesman was was very friendly. He made sure that he put me in what I wanted and not something they were just trying to get rid of. I purchased a kia Sorento and the salesman made sure that I knew how to work every function in the car before I pulled off the lot. The managers were determined to get me in the Kia and did just that. I ended up staying way past closing time, but never once did they try to rush the process to get out of there.

Michael Lauver

Great staff, made buying a car less painful than it could have been.

Katrina Springston

Trenton was great to work with while purchasing our latest vehicle. He was honest and went above and beyond to help us with anything we needed even after the sale was finished.

Tucker Lipe

Spectacular service department, always very friendly and accommodating!

Ismael Silva

60 plus days and I have not received my car's title, registration late fees are stocking up, I am tired of calling and my issue is not resolve. I wish I could just return my car and buy another one somewhere else!

Douglas Eckels

Avoid the bait and switch program.. They are advertising one price, however when it comes down to the the deal, its not actually the price.. They will NOT honor online prices, claiming that these are only for people who qualify for the 3 criteria for rebates.. I am calling them out.. you cannot bait and switch people, very wrong and I will not do business with a company that does not have moral's or ethics. Avoid and go elsewhere....

Rodney Stebel back up

Bought a Kia Soul last week for my mother. I had a good overall experience. Just check their website for the best price, and talk to Louis.

Arwen Willis

I purchased a new KIA Sorento this past May and absolutely love it! The sales person was very friendly and explained all the features to me. The GSM, Tim Rueda, was very patient and helpful with all the questions I had. I would highly recommend purchasing a vehicle here and I definitely will again!!

Terry Shriber

Went in to see if i can get approved for a car new or used. Salesman was very cool and seemed very professional but waited there for 3 hours and was told that the Gm was going over everything and then was told the last hour that they was waiting on the bank. Well i think after waiting there 3 hours the Gm and salesman was just tolding out and didn't want to say nothing if was denied. Got brushed off pretty much i felt like and was told by salesman he'll call me the next day and he didn't so i called him and he once again said that he was waiting on his Gm to go over everything and he'll call me back within the hour for sure. While that hour went by and it turned into hours and here it is the next day after that and still no call. Very unprofessional.

Brian Burris

I recently purchased a Kia Cadenza fro Superior Kia in Fayetteville. I could not be any more please with my experience. Luis was very professional and strived to meet customers needs. He was very informative and accommodating. I also had the pleasure of doing business with the Pre-Owned Manager and the General Manager, both very pleasant to work with. Good people, quality cars! Thanks guys!

Tiffany Buyatte

Fletcher Kia of Bentonville was absolutely trying to take advantage of me and after doing some research Superior Kia of Fayetteville was one of THE best dealerships I have ever come across. If you want a good priced car they are extremely fair, do the research and I guarantee the prices are very close to NADA, they also have wonderful customer service. I am purchasing a used 2014 Kia Optima, and I love it. Tell them Tiffany Buyatte Sent you and want the great deal i got!

Alnon Alnon

I bought my second Kia from Superior in Fayetteville, AR. They had the exact car that I was looking for. My salesman was super nice and showed me how all the buttons and options worked. I got a great rate and payment. My overall experience was great! I would recommend this dealership over the others any day!

G Johnson

Recently purchased a pre-owned Honda Pilot from them. Such a great experience! Tina was fabulous. She couldn't have been nicer. They made the whole process so easy and offered us a generous trade in amount for my old car. They even stayed late on a Friday night. I'm so happy with my car and I appreciate everything they did to make it a smooth transaction!

Paige Grunnagle

Theron was helpful and engaged from day one as I looked for the new Kia Niro. I especially loved that we were able to accomplish a lot of the pre-work via the phone. I expect follow service will be just as helpful.

Jacob Jaggers

Very great staff and experience!! Thanks Tina Culley!!

Andrew Morgan

I purchased a used Honda CR-V (first time buying a car) from them and had a good time doing it, but after that things went downhill. After purchase it took me eight phone calls and over a month to get the title which cost me late fees on my tag (which I got to take care of). I also learned that they lied to me about a spare key and then said they'd check into it and call me back; which they never did. So after several weeks of waiting I finally called them back for them to say that they couldn't do anything else for me. Service could not have been any worse if they'd tried. There are no excuses for bad service, just people that don't do their jobs. Short version: Buy a car from somewhere else and save yourself the hassle.

joseph ching

Trenton Tuttle from Superior helped me find the perfect car for a great price! I have looked at a lot of different dealerships and this one was the best!

Brenda Gattis

My kids and I had just left the R'back bball game and on a whim stopped in to check out what the KIA dealership had as we were already discussing it was time to trade in our beloved Sorento and I wanted to stay in the KIA family. We were greeted by Theron Sunderland. I told him what I was looking for and he immediately showed me a car that fit the bill. He didn't try to "sell" me on something more expensive. As a single woman walking into a dealership with 2 kids in tow I felt comfortable that I wasn't going to get ripped off. I left in a great KIA Optima that I know I got a great deal on!

Trent Jones

Wonderful customer service from the moment I drove into the lot. Theron helped me find exactly the car I wanted and walked me through the entire financing process which I was unfamiliar with! I've had my car a little over a month now and I'm loving it!

Tommy Dailey

great people there

Walt McRoberts

They sold the car I was already in process of buying from them. Don't trust them!

merijoy .

I went in with two other women for work. One of the staff members singled me out and ran me over trying to sell me a cat. When I finally conceded and said I'd return on my next day off, he was done with me. I did go back on my first day off after that but, even though he said he'd be there, he wasn't available. I spoke instead with a young woman who was very kind and listened to what I had to say about getting a "new" car. Overall, not a bad experience but one I doubt I'll attempt to repeat.

Charles White

Terry vanderent and tiger always takes care of me. Great customer service from them.

Kenna Hill

Always courteous! Always professional !!! Cody Pool is amazing in the service dept

Rhonda Yepez

This is my second time coming here for a car this time I had the pleasure in working with Julian and it was his very first day he was outstanding, I also worked with Quilla who called me and got me in the door again he was great at it, and also got to work with Jarred and he was the greatest and did a wonderful job, they all have done the most outstanding job and i would definitely come back here.

kristoph1000 .

Great staff, great prices, great Cars! My wife and I visited from 2.5 hours away and they were willing to stay late and work with us after they closed to make sure we got the vehicle we wanted. Rusty and Tina were phenomenal to work with and the process was very easy, even for first time car buyers like us.

Jordan McKay

Trenton Tuttle, one of the salesmen at Kia superior did an excellent job handling business with me. He is a very intellectual and young entrepreneur with a strong passion to serve his customers with the most respect and dignity. I highly recommend this man. Ask for him when buying a car from Kia Superior in Fayetteville, AR.

Jeremy Moody

Great price and service. Worth the drive. Friendly staff.

Zach Davis

As a first time car buyer the experience I had with superior kia was truly better than I thought was possible. Unlike many other car dealerships the salesmen weren't pushy or anything of the sort. After having done my research and deciding on which vehicle I was interested in, I had made the trip to the dealership with my wife and the whole time we spent there was great. Not only did the staff do a spectacular job of explaining what everything was and the options available to us, but they did it in such a way that I didn't feel pressured into anything. After making our decision on which vehicle we wanted, the steps after were very straight forward and very well explained, And I can safely say I walked out with all of my questions and concerns addressed. I would highly recommend this dealership to anyone of my friends and family with great experience and service we received on our visit to superior kia and I can't wait to visit them again. The sales consultant that hepled us was Quilla Calvert and he was very helpful, positive attitude and went above and beyond to help us!

Casey Strate

I just bought a 2015 Nissan Altima from Superior Kia in Fayetteville. I haven't had any issues with the car so far. I had a good experience with my sales man ( Luis Munoz) and would recommend talking to him if you are interested in making a deal.

Bob Walker

Theron was very attentive to our needs and made us an offer we couldn't refuse. Some have the gift of gab, Theron has the gift of listen. I would refer any of my friends to Theron, knowing they would be in good hands.

Kate Westmoreland

bought my very own vehicle on my own and the staff at supirior kia made my car buying experience so easy. trenton was such a help and got me into a jeep I absolutely love! I will definitely be doing service with them again.

Rene Kiefer

Awesome Sales Department!!! Luis sold me the Kia Soul, and I couldn't be happier. I do love the car. As far as purchasing it....Luis made it the best experience ever. He was knowledgeable, helpful, and nice; while also considerate and unpresumptuous. This was so important to me! All of the other salesmen we so nice to help if Luis was getting something for me. I can't say enough positive thoughts about this dealership. I will definetly return. I left another dealership earlier and will not return; and that is because of the salesman being very rude and made me uncomfortable. Thank you so much Superior Kia!!!

Betty Adkins

Fast on repair no pressure

Rachel Redding

Salesman Tiger was fabulous!! He worked hard to get me what I needed so I could afford a great car!

Nicholas Stewart

My fiancè has had continued issues and every time they tell us they fix it, we find ourselves back there getting more work done. The last time we took it in they quoted us $1300 to fix her passenger seat. We took her car to Total Automotive in Lowell and they had her seat fixed in 2 hours and it cost $168. Hope this review saves some folks some money.

Andrea Davis

Before going in, I called the dealership a few days ahead of time. I spoke with Quilla Calvert one of the sales consultants, and on the phone he made sure everything would be ready for my husband's and I's arrival. We researched which car we would want before going in and just looking around for hours. We were happily greeted as soon as we pulled up, and as promised everything was ready to go as soon as we arrived. The staff was very helpful, friendly, definitely not pushy in selling, and answered our questions thoroughly and with confidence. Quilla went above and beyond when helping us purchase our new car. The setting is relaxed and comfortable and I would recommend my family and friends to come here. Was a great first time experience. Thank you Quilla!

JoRita Dewey

I found the car I wanted online. Called first thing on a Satuday morning to make sure it would still be there as I live over an hour away. My salesman, Joe, was great! I came to the showroom with my financing in hand and was set on using what I had. Raul, the finance guy, insisted he could get me a better rate. I was not easy to convince. I told him he had 15 minutes to do better or we would go with what I had in place. He was true to his word! I walked out with gap, extended warranty, no down and 2.5% lower interest rate and my payment was still $5 less a month than my goal. THEY ROCKED IT! I love my car and I would recommend these guys to everyone!

Sharon K

My experience at Superior Kia was magnificent! My salesperson was Theron Sunderland. He was very easy to work with and he made sure that everything about the vehicle I bought was up to my standards. He made sure to ask all the right questions to be able to tend to my needs and his customer service was exceptional! I will be referring all my friends and will be a repeat customer in the future! Thank you Superior Kia for such a pleasant car buying experience!

kyle hoffman

Big thank you to Mr. Quilla. You done a great job for me and my wife. Highly recommend kia superior. And if you need a new car go ask for Quilla

Tiffany Ann

So far I am very disappointed with my experience. I bought a used car from them and we were assured that it was a very good car, that it was checked out and had been through a mechanical inspection, and that it was very safe. LESS than a week after we bought it, it started to have issues starting up. We took it to get checked out and were told it might just be a battery. We replaced the battery and are still having the exact same problems. It hasn't even been 30 days yet and now we are being told that the issue wasn't the battery, but most likely a bad starter or alternator. Sometimes it'll start and sometimes it won't, it's definitely not reliable. I am highly disappointed that they acted like this was a really good car, and less than a week after purchase something this big has gone out. Obviously it wasn't inspected very well as they made us think it was. I have emailed the sales manager and we'll see what he says. It will be up to him if this stays a 1 star rating or if it becomes a 5 star rating. Here's hoping he'll do the right thing and fix the car that we JUST bought. We have a 3 year old and another baby due in just a couple months and we spent our last dime on this car. Now we have a non-working car and no way to get our car fixed. Also no reliable transportation for when baby gets here. I feel like we got completely screwed over.

Terri Doss

The sales person that worked with me was Quilla Calvert. My experience was GREAT!! Everything this young man told me about the purchasing process was right on the money. He was very knowledgeable about the vehicles that I test drove. I ended up purchasing a Kia Forte and I love it!! Mr. Calvert has excellent customer service skills. I have told all of my family members and friends to ask for him if they choose to purchase a Kia.

Mike Davis

Best price of three dealers who bid on my Stinger. Service department allowed me to witness the PDI of my car and the car has been flawless. No pressure to buy. Dealership is old and out of date but they have plans to rebuild the entire dealership. Highly recommended.

Cody Gist

Excellent customer service, friendly staff. Would highly recommend getting a vehicle here. Ask for Michael Martinez, he's a great guy to help you out along your journey of buying a car.

T J

I bought my car here and I drive over an hour to get my car serviced here. The staff is always friendly and inviting. They never push me to upgrade my service or trade in my car. I will keep coming here and will definitely get another car here when the time comes! Absolutely the best customer service. Plus they always have fresh coffee!!!

Simon Pierce

Parts department was more than fair & honest. A+. I bought a used Optima and had a part that was not working properly. They worked on it for a little bit, but were unable to get it to work (not their fault) and offered a standard replacemtn. Instead of charging me for labor, they were very kind and said "don't worry about it, just consider us next time you need an oil change". Dealerships have a bad reputation, but I can honestly say that I am pleasantly surprised that I had a great experience. I will come back soon for the oil change.

Carlos Zolezzi

Allen was very helpful, making this a very easy process, they offer better prices than the other kia dealership around as well, are more honest and transparent.

Robert Miskimins

We drove from Kansas City to Arkansas, a four hour drive, because of the price of the vehicle. The experience of the Kia purchase was the best that we have ever had. We still have two other Kias that were purchased from other Kia dealers in 2007 and 2012. We did not feel the sales pressure from Superior Kia. We did not have to spend as much time completing the purchase as with other dealers. I highly recommend Superior Kia for a pleasant car buying experience.

Heather Rawson

Wonderful experience. Everyone was very helpful and friendly.

erick youvan

Large selection good price nice people

Christine Spading

They were very helpful in getting my vehicle in immediately when I was under a time crunch. I felt like they gave an honest opinion about repairs needed. Of course, being a dealership, they were still on the pricy side but that's to be expected.

Tiffany Veasley

I purchased a car from them. Theron, the salesman really helped us! We knew what we wanted, and the experience was painless! The whole team is terrific! Thank you!!

Ashley Howard

Horrible Customer Service!!! My lancer is less than 2 months old, <800 miles, and the reverse is going out. Superior says I didn't buy the extended warranty so they can't give me a loaner car. I NEED EXTENDED WARRANTY TO GET A LOANER WHEN IT HAS A PROBLEM THAT CAME FROM THE FACTORY. It doesn't help that the sales manager insulted me with "well if you paid more for your insurance they would pay for a rental". I will never go back to this dealership.

Catherine Donnelly

Always great service

Luis Carrasco

It's the best place to get a car, as a first time car buyer i wasn't able to get a car and always got rejected but at Kia they know how hard it was for a first time buyer and they did everything in there power to help me get my first car. It's the best place for a first time buyer.

Ramo Roma

I stopped at superior Kia when we bought our new car and within a few seconds Quilla was already there taking care of us, he was very friendly and very polite but mainly he was not pushy like most sales persons he did not try to sell me something I was not looking for instead he took the time to listen what I was looking for and even though the car that I wanted was not in the lot he managed to get the car that I wanted. -Maria Mendez- P.S. Good job Quilla but you still owe us some tamales!

jessikah braginton

Alek, Tyler & Oscar were amazing sales trio. Alek & Tyler provided professional & informative help with service and sales. Oscar was very helpful with financing. I appreciated the kind care with the sale & finance team at Superior KIA. This vehicle is for my mom . The detailed information on care, records and repairs on the used car she just purchased makes me feel confident that my mother is in a safe, well maintained vehicle. Thank you !!

Matthew Gibbons

Worst experience I've ever had shopping for a car. I would never recommended this Kia location to a friend or an enemy. Not nice at all. I hope no one has to go through what I just went through there.

DUSTIN GLYNN

What a great dealer to come to. No pressure, friendly and professional staff. Very helpful and upfront with their prices. I would recommend anyone to come here and shop for a car.

Tymythy Aieran

Very friendly and knowledgeable staff with a really good product

Jp Harned

What a joke.sales manager told me i shud go to carmart totaly un proffesional.wold not recommend to any one that guy shud be fired the way he talk to me and my father and step mother

Brenda Langley

We went in for an oil change and keft with a new kia soul. Tina was just awesome.

Paula Friar

I was very impressed with the helpfulness and knowledge about the cars that your salesman, Theron, showed us with our recent purchase. It was an unexpected yet pleasant experience.

Tina Janini

My salesman Trenton Tuttle was very good. He was attentive, looked for exactly what I was looking for in a car. He made the experience of buying a car so nice, not a time consuming stressful experience like I have experienced before! Thanks Trenton !

Tina Ward

The Ward family rates Quilla Calvert and Superior Kia as excellent! I had a top notch experience purchasing my 2017 Kia Sedona. I arrived at the car lot without my husband, but knew exactly what I wanted. Quilla was extremely knowledgeable about every feature of the minivan. He walked me through all of it and answered any questions. He never once pressured me and made me feel completely comfortable throughout the entire process. He made sure the van was spotless, had a full tank of gas and provided extra information that I had requested. I appreciate Quilla going above and beyond in all aspects of the transaction. I look forward to doing business again with Quilla and Superior Kia.

Shannon Akers

Fantastic service, quick, great price, super accomodating...I wish I could give 10 stars. 300 miles from home, this business saved our family vacation. Very grateful to all members involved to get us comfortably and safely back on the road.

Naomi Rock

I've purchased 2 cars from them and have my servicing done there and always so pleased with the service. Do not go to Fletcher Kia in Rogers. Their customer service blows.

Dawn Mantooth

Its amazing how the sales manager and salesman tell you they can help.and set an appointment but wait till the last minute to say they can't do anything. Then they ate rude when you call them out on the messages they sent you telling you to come in and they will put you in a ca .

Suzi Robinson

Trenton Tuttle provided me excellent customer service while shopping for a car. He was professional and easy on the eyes.

Carlos Ortiz

Not open on Sunday

Shane Pullum

Very respectful and helpful salesperson and manager. Luis and Daniel the manager helped me out. I would definitely highly recommend them.

Syrena Hamil

Top notch drove from Oklahoma for the best deal and saved thousands. With no run around. Paid online pricing they even stayed open late for us.

Jennifer Benshoof

Everyone worked very hard to get me in an suv that I loved. Everyone was very friendly and helpful and went far above my expectations. I love my Outlander and couldn't have asked for a better experiance!!!

Jon Scheile

Does not disclose full info on your credit. I went there to look for a Kia 2014 Rio and fortunately I didn't get that pre-owned car. It was not worth the payment plan, and when I asked the sales rep, when he was going to run my credit, "is it going to be a soft or hard hit?" He said " i don't know, but I will check with my boss", and instead of getting that information from his employer, he ran behind my backs and put a hard hit on my credit. Even though they knocked my credit down hard, and lied to my face. I did get a car that day. Toyota Corolla brand new off the lot, from Steve Landers Toyota. They saw the hard hit left by the idiots at Kia, and worked with me to make my payments lower than the PRE-OWNED 2014 Kia Rio. So at least I know who I will be going to again and recommending to friends, family, and neighbors. Steve Landers Toyota!!!

Alicia Peerson

The sales department was excellent...nice, but not pushy. They worked with us to get us the best deal on our used purchase. Thanks!

Michael Betts

Friendly service and no pressure salesman.

Patrick Harmon

I had a great experience here at Superior Kia, Christopher Wise was a great guy and salesman, and made the process really nice and smooth. I have had previous experiences at other dealers and when I went here I was blown away by how great it was to come here. I got a great used Jeep Compass from here and it works really well. Thank you very much for the experience. Keep up the great work I would definitely come back and recommend getting your vehicle here.

glenn scrimsher

We had a good first experience

Garrett Fergeson

Theron Sunderland has truly gone above and beyond at Superior Kia. When I say that I mean I showed up late one night just having the intention of looking at vehicles. As I am driving through the parking lot browsing, a man on a bike rides up behind me and asked if I needed help. Theron was the guy on two wheels striving to help me look for four wheels. Long story short, we sealed truly a great deal on a 2016 Hyundai Elentra. Phenomenal customer support. Very knowledgeable and straight forward. He also respected and assisted with my exact needs. Grade A work!

Melinda Clark

I had a really good experience with superior Kia and my salesman Trent did a really great job getting me into the right car. Thank you guys!

Jessica Martin

As a first time buyer of a vehicle, I couldn't have been more pleased with this dealership. All of the staff went out of their way to make me feel comfortable. There wasn't any pressure and my salesman, "Q" went above and beyond for me! He was truly the best. He was very laid back, funny and put me at ease. But, most importantly, he was very knowledgeable and helpful. He went above and beyond to make sure I left with my dream Tahoe! From the manager to the service department who did a wonderful job detailing my new vehicle, I was pleased and would reccomend them to anyone. Thank you for all of your help! I'm a very happy customer!

Connie Renard

Friendly and not pushy. Very nice!!

Timothy Pierce

These folks really took care of me. Theron. Dennis & Josh went above and beyond to address my needs. They genuinely listened to me, it was like dealing with a long time friend. This is why I bought 2 brand new cars that day! Thanks again and keep up the great customer service.

Scott McClymonds

Theron Sunderland at Superior Kia helped me buy a used Town & Country minivan quickly and painlessly. I appreciated the fact that he was transparent, honest, and didn't waste my time. I would definitely recommend Theron for your next automobile purchase.

Jennifer C

Service department was very friendly, professional and knowledgeable.

Mason Chix

Absolutely amazing buying experience. We drove 200 miles from our home to this dealership because the pricing was so amazing. There were no gimmicks! The price posted online was the price with no haggling, no hidden fees. The staff was great and our salesperson Luis was truly amazing to work with. We have two small children and asked to do most of our paperwork by phone and email and when we arrived everything was ready for us and all we had to do was sign! I would definitely recommend Superior Kia even if its a far drive.

Farrell Sexton

Great sales and service

MZ square

Best car buying experience ever. Hannah and Quilla were awesome! Buying vehicles can be stressful and the staff at Kia went above and beyond to make me feel comfortable with my purchase. I love my new Sportage and am all around happy with this dealership. Thank you Hannah and Quilla!

Victor Hudson

Excellent service! Everyone was so friendly and helpful!

Richard Governor

The best price and experience I have had buying a car.Theron is a spectacular person that helped in every way.

EveBikerBabe Matthews

Went in to have the previous recall serviced. They were very busy but were able to squeeze me in. Service is always great and if any issues they handle it quickly and efficiently!

Mel

The salesman will lie to you. DO NOT BUY the extended warranty. It is worthless. Also the powertrain warranty is worthless. Buy another brand.

brandon lee

Was great. Had an amazing salesman named Luis Munoz, ask for him. Got a Kia Soul 2016 for 12,000. Great deals!

Dian Primm

I called and made an appointment at the Service Dept. on August 4, 2014 for a recall on my 2014 KIA Soul. My appointment was scheduled for August 6, 2014 at 1:00 p.m. Clint Combs, the service manager said the part for the recall was there at Superior. When I arrived for my appointment at 1:00 p.m., Clint said I don't think we have the part here. He said I will have to look to see. He came back out and said they didn't have the part. He said other people had appointments for the recall too and they took two people that didn't have an appointment. He said UPS was supposed to have been there at 6 a.m. to deliver the parts but didn't show up. The service dept. isn't even open at 6:00 a.m. Why didn't the service dept. call me if they were out of the parts? I drove 65 miles for my appointment. He called me back at 2:10 p.m. and said the part had came in. I went back at 3:00 p.m. for the part to be put on my car. The letter says it will take an hour for the recall part to be completed. My car was only on the rack for 25 minutes. I have doubts about this being completed. I talked to another lady that had a recall on her 2014 KIA Soul and her car was on top of the rack for an hour. They wrote on the receipt that they test drove my car to make sure the wheel was straight. The car was some out of line a week later. They took my car into the garage and the service advisor, Mike asked me if I had an hour or 1 1/2 hours to take the car across the street for an alignment. It was already 11:45 a.m. I thought they might close for lunch like Superior KIA. I had to ask him where they took the car. He said they took the car to Superior Buick GMC which isn't across the street. Superior Buick GMC is across from Northwest Arkansas Mall. At 1:10 p.m., I had to ask him when they would bring the car back. He said they should be bringing the car back pretty soon. I got up and asked him again at 1:40 p.m. He said they just called and said the car was ready. They brought the car back about 2:00 p.m. Why don't they have an alignment machine at Superior KIA. I am very dissatisfied with Superior KIA service dept. I don't think they tell the truth. You need to have your car serviced at another KIA dealership. I e-mailed the General Manager Derrick Calhoun about the situation last week and he hasn't e-mailed me back. I have even called Superior KIA and asked to talk to him and they always say he isn't there. He is also a manager at Superior Buick GMC in Fayetteville and I went there last week and asked to talk to him. I was told that he isn't there. It looks like he just doesn't want to talk to customers.

Matt Parker

Recommend this place. Bought a car from them, they help and go out of their way when you need them. They value you as a customer.

Alan Gregory

We had a great buying experience. We now have a good car at a great price.

Michael Butler

I had the best time at kia..They really worked with me to help build my credit.they are the best.Quilla was the best sale person person you can have..the best

alejandra salas

Extremely happy with my purchase! I purchased a vehicle about a month ago from Quilla Calvert. He answered every question I had rather about the car or financing! he was very transparent and still calls me to make sure every thing is running as smooth as expected. Really good customer service from this gentleman.

B.J. Tejada

Outstanding people work here I have purchased two vehicles there over the last two years. The service department is quick and very friendly.

Craig Hale

Great service depart. Very knowledgeable and helpful!

Chuck Wiles

We bought a Kia Soul on June 20, 2014. On July 23, 2014, after we had put 800 miles on the car, the dealership called us and told us that we had been given the wrong car. The sales person/people wrote up a similar, but lower trim level car instead of the one that we THOUGHT we were buying. They now want us to give back the car we THOUGHT we had bought and take a lesser valued model. We are currently exploring all of our legal remedies.

Jeremy Bowman

My old car broke down recently and I was unable to afford repairs. Superior Kia towed it for free and gave me generous trade in value for it. Very friendly and honest staff, especially Mr. Sunderland, who was very helpful through the entire process and made sure to get me the best deal possible while I was in a bad financial situation. I felt very valued as a customer here. I would recommend and will continue to do business with this dealership.

Sara Lindsey

Thanks for the information Jarred!

Cristy Hollinger

I called ahead and spoke to Michael Martinez. We covered my questions and concerns before I even arrived for our appointment. That made everything go a lot smoother once I was there in person. He wasn't pushy in any way which I really appreciated. We talked about what I could afford and he wanted to know what the key features I really wanted to have in my new car. He was able to work out everything I asked for and for the price I needed. Having the warranties gives me peace of mind as well! Each person I spoke to, the other sales representatives, and the financial staff I signed everything with, were very helpful and polite. They all seemed to enjoy their jobs and got along well with each other and that made me more comfortable to be purchasing a vehicle with them. I will definitely be a repeat customer!

Roseli Franco

Our experience with Superior Kia Mitsubishi in Fayetteville was the best. They paid top dollar for our trade-in. To be precise, they paid 4,500 more than the first dealer we went to.The monthly payment was as expected with no unpleasant surprises at the end. The salesperson was very knowledgeable and knew how to explain about the car we were interested in. Today, we have 3 year newer car with a payment that is about 50 dollars cheaper. UNEBELIEVABLE! Thanks Suprior Kia Mitsubishi for helping us save Money and drive a newer, safer, and more economical vehicle.

Katrina Schoerner

I had an absolute great buying experience at superior kia!! The salesman Chris Wise was so nice helping me get into this vehicle!!! I also had my kids with me the whole time and he was so patient and nice to them!! They did all they could and got me In to the vehicle that I wanted!!! I am so thankful to superior kia and Chris!!! I cannot thank you enough!!!

Tyler Storrs

Great place will work with you to find the perfect vehicle no matter the time frame