Reviews of Steve Landers Toyota of Northwest Arkansas (Car Concessionaire)

Hope Haynes

We had a great experience here with our salesman, David Hastings. He was kind and attentive and walked us through our first car purchase with a genuine interest in helping us get what we wanted/needed. He also sped things up because we needed to get back in time to pick up our son from school. Really awesome customer service!

Jean Hentschel

Great experience. Loved my customer rep. Jean

Chris Goering

Herbert (and the crew) was great to work with in buying a car! Thank, team!

S H

Chip Anderson was great, very helpful and not pushy at all.

Brandi Hardy

I absolutely love working with the team at Landers. We have purchased multiple vehicles from Landers and have been satisfied each and every time. We have used Juan Mason for the purchase of our last two vehicles and he is such a great guy to work with. In addition, the finance people are superb. The whole team really makes you feel like an individual and not just a sale.

Tereasa Jones

Barry was absolutely amazing!!!! He was extremely helpful, didnt waste our time in anyway at all!

Rizwan KHan

Great Service always and no pressure sals. I really wishy you bring in Lexus Dealership too so i dont have to take my cars to Tulsa or Springdale for Recalls.

Michelle VanBlaricom

The Service Department exceeded the expectations, Seth definitely knows how to provide excellent customer service and is willing to help to make each encounter exceptional. I highly recommend Steve Landers Toyota who is pro customer service in every experience.

niki nguyen

These guys and gals have always been super friendly and helpful. Still loving my mommy mobile!

Kyle Houck

We purchased a used Honda Ridgeline from this dealer. We drove from Missouri to look at the truck. The salesman Chip had the truck cleaned up and ready with a full tank of gas for us. After the test drive and deciding to purchase, the paperwork was very simple and painless. We even purchased an extended warranty. Less than a month later, the truck needs a suspension part which isn't covered under Honda's manufacture warranty. My extended warrant said they don't take over until after 30 days so I am waiting to hear from Landers Toyota to see if they are going to stand by the truck. I have a good feeling since they have been so generous up to this point. Thank you Chip and Kyle!

barbara Johnson

Thanks to the great experience at the Rogers Arkansas Toyota dealership. My husband and I love the Rav 4! Excellent service! Thanks Barry Richardson and Chip Anderson, and all the staff. Highly recommend !

edgar alsina

Passing through coming from Hawaii to ny,great experience,fast,very professional, hopefully car will be ready tomorrow when parts arrive, thanks.

Mary Jo Headrick

Bill Nabors was very helpful in finding a few cars that matched my requirements and budget. I didn't feel pressure to sign, and was able to take my time when choosing the vehicle, plus I got a more than fair deal. As with any big purchase, do your research and know what you want. If you do the leg work, these guys can help you get a good deal on a great car.

Arthur Morgan

I was impressed by the thoroughness of both the consultation and the examination of my car. Everything was carefully explained and I was kept informed of problems as they arose. Never did I feel that what was recommended was simply to pad the invoice; on the contrary, I was pleasantly surprised by the care that was taken to keep costs down (without compromising safety). The work was performed professionally and without delays.

Tina Castleman

Our experience with Brooklyn could not have been any better. She went above and beyond to help us become satisfied customers. We were very impressed with EVERYONE who works at Steve Landers Toyota. Brooklyn was such a great salesperson, we ended up leaving with 2 brand new cars. I have never even thought about owning a Toyota. We have always been Chevy/GMC people. Just from the honesty and commitment of the Steve Landers dealership employees, we are now vested in the Toyota family. There aren’t enough stars to rate our experience with them. Definitely THE place to go!

Peggy Salkill

We had a great experience with Toyota! Our salesman Carols was helpfully and took care of any questions we had. As well as take the time out to show us all the features our new vehicle has!

Emo Nelson

Worked with Alex(salesman) and Caleb(finance) and it was fast, east, and relaxing experience. Buying a used car can be stressful and chaotic and it was everything but that. Alex was very nice, honest, eager to help, and made you feel at home. Definitely ask for him!

Fernando Brito

I had a great experience buying my first car 1 month after I moved to the USA. I need to say thank you to Sean Chase for explaining in details all the process. He really makes the whole process very easy to understand, mainly because I am not American and things are very different here. For sure, when I plan to buy a second car, that will be my first choice. Thank you to everyone that made it possible.

Jude Simmons

Amazing experience! Got my dream car to me quickly! No hassles. Love these guys. Brandon Creel was my contact. Customer for life!

Mitchell Trailer

This was the first time I have ever bought a vehicle from a dealership, and these guys made it super easy and catered to my schedule. Juan Mason was awesome and answered all my questions and made the purchase very stress free. I would definitely recommend this dealership to anyone looking for a new or used vehicle. I'll be back when I want to upgrade.

Douglas Forrester

Manny took care me. Plain and Simple. Offered me a great amount on my trade. Had a fantastic attitude while I looked over the used car I was looking at for a good while. Very patient with me. Didn’t feel rushed. I got the feeling like Manny genuinely wanted to take care of me while I was there. Would very much recommend Manny and NWA Toyota in Rogers, AR.

Gabe Martinez

I recently purchased my third vehicle from this dealership and have always walked away pleased. Most recently, I had the most enjoyable experience ever buying a vehicle. It was very stress-free, I wasn’t pushed to do anything I didn’t want to do. Joseph Zecena was my salesperson and did a phenomenal job.

Joe Krueger

Good, easy and painless! Gave me a good deal for my trade!

MrBillandeva911 .

Very happy with the experience. Interest rate changed on the new purchase but over all the personal and the product along with service has been great. We will be faithful customers for sure

Kylie Scarbrough

I drive past another Toyota dealership and 20 miles out of my way to use Steve Landers Toyota. Making an online appointment is easy and the customer service is exceptional! Thank you, Jason Jones for another wonderful experience.

Carla Short

Service was excellent - Drew was our service person. He listened and provide all we requested - A full estimate was provided prior to the work and once the work was completed one of the items did not need repair and the bill was less than the estimate EXCELLENT OUTSTANDING SERVICE

Garrett Mackey

Found the vehicle I wanted online and made them an offer. This is the second vehicle I have purchased from them and I'll go back again next time.

Paryn Freeman

I had the opportunity of working with Seth in the service department. He really worked with me in terms of helping me to figure out what was going on with my vehicle. He was able to save me hundreds of dollars by the taking the time to thoroughly check my vehicle and was able to fix a problem before it had been created. I am throughly satisfied with the service I received and would go back again to work with the Toyota service department at Steve Landers Toyota in Bentonville.

John Layson

Out the door price was over $4,000 less than the competition for the exact same vehicle!

Steve Skaggs

Great people at a great facility! Everyone associated with the service department was great - starting with the guy who checked me in, to the service advisor (Seth Snyder), to the guy who retrieved my vehicle when the servicing was completed. Oh, yeah, and the waiting area, complete with complementary popcorn, soft drinks, water, etc., was hosted by a nice lady who kept everything stocked and tidy! Class act, all around!

Aaron Canfield

Steve Landers Toyota has the best facility in all of northwest Arkansas. The sales department, finance department, and the service department are all top notch. I had an excellent experience purchasing my Tundra and would recommend everyone to choose Steve Landers Toyota.

Spook Inthedark

Great cars great people great service like all car dealers the service prices are to high.

joseph boucher

At my age I don't spend much time with reviews. Suffice it to say the people were great and so was the deal I made...Thank you.

Hannah Keys

I want to give a big thank you to this dealership and an even bigger THANK YOU to Eric Perkins! I am truly thankful to have had Eric helping me throughout this process. From the very beginning he was very open and honest with me, and most importantly, he always had my best interest in mind. He is the best that I've ever come in contact with, and I will always recommend him to my friends and family. On top of that, everyone who worked here seemed to love where they worked and love who they worked with! This was really awesome to see. I will be bringing my new car here to be serviced for sure! Thanks again Steve Landers Toyota NWA and thank you Eric!!

TheSolitaryOwl

I have had my Prius serviced here twice now and I have been very satisfied with their customer care and speedy service both times! This weekend my Prius had an urgent issue and they were able to look at it in the morning, and they had me shuttled back home while they work on my car. Unfortunately, I left my house keys at the dealership but the poor young man driving the shuttle was kind enough to drive my keys all the way back home to me, while I was stranded outside waiting. Absolutely recommend this place and their amazing service.

george stewart

Although the service and parts are expensive here, they are of high quality and absolutely reliable. Personnel are courteous and efficient. Sometimes there are discounts on some services and sales on tires.

Janelle Nunneley

Friendly, helpful people . They were super nice and knowledgeable.

Serena Luper

Marty May is the best car salesman! I had a great experience buying my new car with his guidance. He’s very professional, friendly and wants to make sure you get the best deal possible! Landers Toyota is the best place to buy a car from in NWA. Will never buy a car from any other dealership.

Chasie Johnson

This was truly the best car buying experience of my life. David was fantastic to work with and made the entire experience easy and enjoyable.

John Barghusen

Had a great experience purchasing my 2017 Toyota Tundra TRD Pro through Steve Landers Toyota NWA. Came all the way from Northern Iowa to purchase the truck. Worked through Troy Currens. Set a final price before I came down. Troy was great from the get go. Had everything set up and ready to go from the moment I arrived. No surprises; let me take my time checking out the vehicle. When I was ready to go, he had all the paper work set and I was out the door in 30min. Extremely pleased with the service. The entire staff was courteous and helpful.

Adam Jewell

Salesman didnt even listen to what I wanted just did what he wanted.

fortnite bros

This place made me feel comfortable. They never forced me to get anything. They all seemed happy when I was there. I know people will say that's their job pretend to care just to make their pockets fatter. Well I have been to alot of million dollar companies and they still treat you like dirt. And check this out I was in another bad deal with CarMart and guess what they call CarMart and got me out of that deal.. And it wasn't like I was trading a car in.. No sir.. They just wanted me to have something nice in my life and I appreciate that 100%..by the way if you go there ask for Brooklyn

Jessica Shipman

Fast and friendly service. Snacks and coffee available while waiting, as well as comfy chairs and TV.

David Patrick

I had a really good experiance. Seems like most of the time at a dealership these day you walk away disappointed or angry. That won't happen here. Eric Perkins was the salesman that i workwd with. He was polite and courteous. I never felt pressured or discharged in any way. Eric and his manager just made it happen. They are true professionals. Everything went so smooth. From sales to management to finance everyone knows their job and treats you woth respect. What used to take all day at a dealership takes just a couple of hours with thwse guys. And best of all i got the truck i wanted with a payment i can afford. You won't be sorry if you choose Steve Landers Toyota to buy your next vehicle. And ask for Eric Perkins.

Shelby Acuff

Incredible service. I hate dealerships, and had been to every one in Fayetteville/Springdale. I never felt like i could look at what i wanted without someone telling me what they think i needed. I felt so comfortable shopping at Steve Landers. The entire experience was unbeatable.

Ashley Robertson

Car buying can be painful, but Kenny made the process easy and enjoyable. He made sure we found a great vehicle right in our price range.

Sarah Farriester

The best customer service I have ever had at any place I've ever been!!!!

Luis Vazquez

We recently visited your dealership. We purchased a 2019 CH-R and for my wife and a 2019 Corolla for my son. The serviced was excellent , Juan valdez was our sales rep and throughout the whole process he went out of his way to make sure that we were satisfied with our purchased. The whole team were very helpful. Thank you for making this purchase a very enjoyable.

Don Parker

Excellent care by the sales rep and financial aid. Of course the car could have been less expensive, but I seemed to have gotten a good one with the help of your guys Thanks

Brent Nelson

A friend of mine put me in contact with Mike G. At the dealership. Mike then handed me to Eric P. To further discuss the 2016 4Runner I had inquired about. Eric walked my wife and I through all of the details about the vehicle, and carefully through the buying process. Thanks so much Eric!

ben shannon

Quick, easy and professional. Couldn't ask for a better experience

Matthew Laird

I have been impressed with Steve Landers Toyota of NWA since I started doing business with them. Their staff is excellent.

Joseph Darling

The service was quick and helpful. I was told it would take an hour, but I was called up to tell me my car was ready in about 35 minutes. They even washed it for me. Very pleased.

Anthony Moreton

Joseph Zecena and the staff were very friendly and attentive. Joseph was very helpful, kind, and answered any questions we had. Any problems we had, he quickly took care of them for us. Very great guy!

Dustyn McAnally

I had a specific type of vehicle in mind and a unique financial situation. From Phillip the sales manager finding me the right car, and Daniel the salesman making sure I test drove and understood the car, to Chase, in the finance department making sure we understood the bank side of everything, we could not have been happier with our buying experience! Definitely recommend to everyone!

Sierra Hayes

Steve Landers Toyota made the process of finding a new car after my wreck quick and simple. I did know what I was looking for when I arrived, but they were very helpful and I didn't feel rushed or pressured during the process. I also feel like I received and excellent deal. Oh, and Kenny is the man! If you're buying a used car, I highly recommend him!

Vicky Dyke

Great top of the line used vehicles. A little pricey but they are worth it

Jessica Ring

Great people that you love doing business with over and over again! If you're looking for a GREAT car go see Carlos! He was AWESOME at answering any questions I had and making sure I was getting what I wanted!

Kaysie Griffin

Dedicated toyota customer. Great Sales and Finance dept. Will continue to do business for any future purchases.

Gil S65

quick and friendly service and easy to make appointment

David King

Seth in Service was very knowledgeable of the tires I needed for the type of driving I encounter. Ordered the necessary size and within 2 days, the vehicle was complete including an oil change and alignment. The complimentary shuttle service they offer is great. She came to our store and back to the dealership we went. Awesome turnaround and great value. I can highly recommend them for general service or tire needs.

gransford .

Outstanding experience. I’m in the Tulsa area. We came to agreement over email on final pricing with the consummately professional Chip. The fact is, I could not find a better deal after a month of nationwide searches. We arranged pickup that day. After arriving the paperwork process was quick and painless. Steve Landers Toyota offered me an incredible deal on an extended warranty I couldn’t pass up. The car was detailed and ready to go. The whole process was astonishingly easy. Just an honest good deal. I can not recommend Steve Landers Toyota enough. I would not hesitate to work with Steve Landers, and especially Chip Anderson, again.

Sam McClellan

Eric Perkins, the salesman who helped me was awesome. He was very knowledgeable of the car I was looking at buying and did end up buying. He was very professional and courteous, he also helped me get a great deal. If you're looking to buy a new or used vehicle I recommend Steve Landers Toyota of Northwest Arkansas and definitely ask for Eric Perkins!

Truman Reinecke

Brooklyn found a car I was really pleased with. Zack and Chase pushed a loan through I could afford. Going back with a trade to see if they can find me a decent little truck. 5 stars.

Oz Design

Do not let them service your vehicle for an Oil Change. I took my Toyota Sienna and was told I needed a new Oil Pan since my threads were stripped. Would cost $660! I felt something fishy. Sure enough. I took it to a different mechanic and showed me nothing was stripped at all. If these service guys are incentivized by commission then I they'll tell you anything to make their paycheck bigger. Sad since it was my very first time going to this place and trusting the Dealership.

Cassie Price

Best and easiest car shopping experience!! I would highly recommend going to Steve Landers Toyota NWA and working with David Hastings! GREAT price on my new car & I was in and out in little more than an hour!

Annika Patrick

Chase S. was our salesman and I'm so glad! Chase is very low pressure and understanding of his prospective buyers. He made sure we would be happy with our purchase. Shortly after buying my car, it needed recall work and Chase went above and beyond to ensure the process was as painless as possible and went quickly. He is very responsive and extremely helpful. If I buy another car, believe me, I will be using Chase. I'm a dealership hater, but I would definitely return.

Denise Miller

My sales man was Eric Perkins. He got my son in the car he was wanting. Eric stayed late to make sure everything was in order, he even cleaned the car up himself. He's funny and made us feel very comfortable. No pressure. He's a good guy.

Tom McBroom

Joe Baughman (Coach) is very knowledgeable and has a high level of integrity and answered all of my questions. I will never buy from anyone else again. Thank you for a terrific experience.

Kynrin S

They are great to deal with. Will work with you and get you the best deal they can. Also have great customer service.

Michael Shepard

Felix is a great salesman. Him, along with their finance and warranty department went above and beyond for my fiance and I through the process of buying our new Tundra. 11/10! Honestly don't think 5 stars is good enough.

braxton jones

Brooklyn is by far the most helpful person I have worked with when shopping for a car as well as the manager Zach. They worked to cut me a deal in every way we could think of. After test driving many cars we were sure to find one with that huge of a selection! If you go, ask for Brooklyn!!!

Conrad Seawood

Great place to come to. Affordable reliable cars. I would buy here again. Come see Carlos Rosas. He will take care of you! He even picked me up at my house.

Diane Marr

Great service!! Everyone was extremely helpful and made the process of buying a car easy.

Gary Powell

I bought a new Prius, and the people at Steve Landers Toyota assisted me in getting the best price for this great new car. They were knowledgeable, helpful and courteous, and made the car buying experience as pleasant as it could be. I have bought cars before from Steve Landers, and will continue to do so because of their great service and friendliness. Special thanks to Julian, who helped me to find just the right car for me.

Virginia Van Es

We were just "looking" for a new vehicle on New Year's Eve and came home with a 2019 Toyota Avalon. Troy was an outstanding sales person who explained everything, both as we went on a test drive and after we finalized the purchase of the vehicle. Troy had assisted our family in a previous purchase so my husband wanted to have him help us find the perfect Toyota vehicle for us, which he did! Very pleased with our sales experience and glad Troy was there to assist us with this purchase. Thank You to Troy and to the Landers' Toyota Dealership for all the help you gave us with finding our perfect vehicle!

Jesse Lane

The team was very helpful and eager to make sure we were happy with our recent used van purchase.

Myranda Tabares

This is the last time I will ever step into this establishment. The last few times I've came in for anything, to look at a car or for service, the customer service has gone down horribly. Today was the worst by far. My sales person, Brian Huddleston, started to give me attitude, get rude and and started to bow up to my husband when we called him out on it. The rudest we have been treated EVER at a car dealership. We will not do business here ever again

Karen Goodspeed

Unfortunately our time was wasted due to a failure to communicate on their part. We had an appointment scheduled with Joseph to buy a truck and were in contact with him throughout the day letting him know our arrival time. When we got there he was helping other customer, so we waited until he was done of coarse. The problem was, he did not tell us that someone was actually in the process of test driving the truck we were there to buy! He only told us to wait because he was busy helping others, and they were test driving. Then he slinked back to us and said, "Yea they are going to buy it...sorry that's just how it goes" , we said "that would have been nice to know " and he snickered and said "thats how it is at all dealers." I asked if he had anything comparable then, since we waited about 40 min already and he suggested a car (not a truck) and asked if we were desperate to buy today. He apologized, which is great, but it wasn't sincere and we left feeling insulted and undervalued. It was a horrible experience for our family, who usually buy Toyota cars funny enough. We will spend our hard earned money elsewhere. What a let down on customer service!!!

Oscar R

Very professional, made buying my first car easier than I ever imagined. I would definitely recommend going to Juan Valdez for any of your car needs. Will definitely come back to Juan if I ever need to purchase a car again.

Marco Melchor

My Fiance and I went to inquire about a vehicle we found online that they had in their inventory. When we arrived, the vehicle was located conveniently in the front ready for us to look at and test drive. Our salesmen Herbert Osorio was very accommodating in every aspect of the sale and was very knowledgeable in terms of the vehicle, its specs, performance and CarFax etc. etc. This was our first auto purchase and it couldn't have been an easier, smoother experience! We would absolutely recommend Steve Landers Toyota and especially ask you to request Herbert Osorio!

Melissa Pittaway

We made a three hour drive to Rogers, AR after exchanging emails with Chip & Caleb. We were not disappointed! It was the most comfortable, laid back (yet professional) buying experience we’ve ever had! Definitely recommend them!

John Weichmann

Chip is a great salesman. The experience was great

Alicia Huddleston

Everyone was very nice and friendly. Our dealer, Bryan Huddleston gave us his full attention. I’m loving my car!!!

Sarah Carter

Very friendly and helpful. Couldn't be more pleased with the service.

Jae Shim

My first experience in getting my car checked up and repaired at the dealer was excellent. Seth was very helpful with helping getting my airbags repaired and getting me a rental car. Also, I really appreciated in him calling me to check whether I wanted to get my car checked and and was helpful in telling me how much it would it cost for the entire repair.

Bobby Stills

10 out of 10. Second time buying a car from this dealership and with Esteban as my sailsman. Both times was an excellent purchasing experience. Two thumbs up

Stephen Hatfield

Steve Landers Toyota in NWA were very helpful on finding the perfect vehicle for our daughter. Chip and Barry and the staff at Steve Landers made it easy for us to come from the Joplin Mo area to find a wide variety of cars and the color selections for the price we were looking for. We knew what price range our daughter was needing and they worked with us to get what she needed for her first vehicle. We will definitely be coming back when we are looking for a new vehicle and also referring family and friends. Thank you again for your service! Stephen, Tonya and Meghan

Diane Epps

The work was excellent. The technicians and check-in reps were professional.

Allen Millar

easy to make appt. 30,000 mile check done quickly

Nicole Specht

Incredible team. Car hunting & buying is never easy, but the folks at Steve Landers Toyota NWA made the process as smooth as possible, and made sure to consider every single one of my needs. They're thoughtful, responsive, and manage the details very well. A refreshingly worry-free experience!

Cesar Perea

They were so great working with me getting my new car Esteban was great with us great sale man

Ryan Sacalxot

My first time buying a car from a dealership. The salesman Manny was very helpful he got us a great deal on the SUV we wanted didn't feel pressured into signing a deal I didn't feel comfortable with. I will be definitely going back in the future. Thank you, Manny for helping us getting the SUV I have been wanting over a year.

John Spicer

IMO, they had transparent and fair pricing and they provided a great deal out of the gate. Juan Mason, was my sales guy and he was easy to work with and non sales-y. He was down to earth, easy going and very responsive. If you are in the market for a newer vehicle check him out you will be pleased with your decision.

Tracy Spencer

Originally I received no feedback when trying to schedule a combined interval service and recall work together in the same visit. I tried to do that online and it didn’t work out. But when I called to schedule these things, the whole experience of scheduling and actually getting the work done turned into their usual top-notch service.

Steven Allspach

have always taken excellent care of my wife and myself and both our toyota vehicles. very professional, upfront, honest, and they work hard to make sure you leave happy and satisfied.

Kendra Ashley

I really admire and respect Mr. Snyder for working with me through some communication issues we had initially. It takes a lot of compassion to work through problems and have open communication with another. I will expect nothing less when I schedule with him in the future!

Jerrod Coaly

Joseph Zecena made the whole process easy, was ready to sign papers and drive off when I got there. Will use him again

Jennifer Drain

I am one VERY satisfied customer. Customer Service was excellent! No hassels quick and painless! I got more of a car than I imagined I would pulling in the lot! Ask for Victor .. he went above and beyond for me and I know he will you too. Thank you Victor and Landers Toyota!

Lisa Johnson

Alex was the best! He listened to what our needs were and found us the perfect car for our kids. He really knows Toyota vehicles and was very patient when we asked multiple questions. He got us a fair deal and was extremely easy to work with. We would definitely use Alex again!

K M0

My 2nd new car from Landers in as many years. My excellent experience the first trip made it the easiest choice the 2nd trip. Great service, competitive pricing, friendly staff in all departments, 1st class facilities, and a fantastic inventory made it an enjoyable and successful visit for the 2nd year in a row. Landers will be my choice for years to come.

Jerry Tucker

excellent service. In and out in less than an hour. Comfy waiting area. Clean restrooms. Popcorn, donuts, coffee and drinks. Oh and speedy wifi soI can take my office with me while I wait.

Vava Layne

Manny took the time to go over everything with me and made my note into something I could manage--no crazy hidden stuff right at the end!

KathyandMitchel Stroh

We recently purchased a Toyota Avalon from Landers Toyota in Rogers. Our sale person Marty May was extremely helpful. Because of him we felted relaxed and comfortable and not pressured. We would also like to thank Kyle Maxwell ( finance ) for making this deal possible.

Levada Qualls

We were treated with courtesy and respect. The salesman did not pressure us into a deal that we did not understand. All of the people involved in the deal were genuinely interested in our best interests. We can honestly recommend this dealer.

christina uber

I had an awesome car buying experience at Landers. My salesman Barry worked hard to get me in my car.

Darlene Gilbert

Great dealership! Worked with Sean. Started over the internet with finding the truck we wanted, gave us a better price on our trade than another dealership and they were less expensive on the same truck we wanted! Definitely a win, win dealership!!!

Mohammad Aldamen

We made a deal on a car. We live 3 hour and 30 minutes away. After we were two hours into our drive. They texted us and told us the car was sold. I’m very disappointed because I organized everything for this trip.

Jeremey Sudduth

Super easy and great experience. Booked on line, dropped the vehicle off and just gave a call to make sure it was checked it. They communicated by text with the solve for the problem and suggesting an additional service. Able to pick it up at the end of the day. Best in class experience and service.

Rhonda Gomez

Excellent service in a clean inviting atmosphere! Barry Richardson is an amazing salesman! Great conversationalist who gets you what you want and need!! Would give more stars if it were possible! Keep up the great service!!

Marsha Tyer

Kevin was helpful and knowledgeable. The window tinting on my Highlander was completed in a timely fashion and as described. I’ve been completely satisfied with Kevin’s craftsmanship.

Mike Moore

Great service...see Seth Snyder. I'll be back. Thanks

susan mcd

From the beginning to the end, my experience was good.

Jessica Weichmann

They were wonderful to talk to me about my car needs before I even came to the lot, very personable, and honest. I love my car and will definitely come back if I ever need a new one!

Mimi Gates

I have my cars serviced only at this location known for its excellent service awards and well-trained employees. Comfortable waiting area with snacks and drinks.

Tamera Rowland

I've taken my Corolla to Landers for every service and have always had a great experience. It took less than 15 minutes to drop my car off and get me in a beautiful, clean rental and on my way for the day. Drew called and explained what they had checked and what they had found. Plus told me when it was ready to get picked up! Awesome experience from start to finish!!!

Diana Mukunza

Very happy with the guys at Steve Landers Toyota. They couldn't have been nicer. Chase In finance and Ronnie (salesman) got me into a new vehicle.

Alissa Wilson

We moved to Northwest Arkansas a year ago. We had bought our 4Runner at Steve Landers in Little Rock before moving here. We have used the service department here in NWA for our Toyota Care oil changes and just got running boards last week. Always great service and it never takes long.

LaVeta Sergeant

We had excellent care at Steve Landers Toyota of Northwest Arkansas. Eric Perkins and his co-worker Brooklyn Parton were extremely accommodating, knowledgeable and competent as they served us and answered all our questions. We couldn't ask for anything better.

Holli Hooten

"Coach" got us a good deal. Everyone was up front and honest about what we were getting, what we were paying. Also, I LOVE MY CAR.

Lee McCain

This is the fifth vehicle we have purchased from Steve Landers Toyota. They make the car buying experience “comfortable”. Most dealerships rush the sale and are really pushy at doing add-ons to the purchase. At Steve Landers, they make you aware of extended warranties, gap insurance, etc. but they aren’t pushy. Most importantly, everyone that we have worked with there goes above and beyond to make us feel comfortable and at home.

Benjamin Pummill

Worked with Chris, also known as "Otis", and had a great experience. No pressure to purchase or any sketchy upselling from anyone I interacted with. They gave us a fantastic price on our trade-in without any haggling needed. Really recommend working with them!

Tammy Watkins

I am so excited about may new RAV4! I went to look at new car on Sunday a couple of weeks ago. I wasn't expecting anyone to be there working. Scott was there and came over to see if we needed any assistance. Scott is an awesome guy and I truly enjoyed working with him. I don't typically like care salesmen; but Scott is the exception. He was so helpful in so many ways. He was so helpful on the technology side, I'm sure I will have to call him with questions. But I know he will be there whenever I call. Thank you so much!

Mayra Calderon

Joseph was a great sales agent I will definitely be recommending him

allie sanders

Get service and accommodations but I will not be returning for service due to the absolutely insane service prices. 100 dollars for a service on a small SUV. I drove at truck before this and it was not this expensive. When I looked at my receipt I was charged 53.95 just for labor. The actual oil and parts were only 33.09!! The rest of the bill was a technology fee! Very unhappy with how they are ripping people off!

Oscar R Compositor

I went to Steve Landers Toyota without knowing what car I actually wanted, but thinking of maybe getting a used SUV. Julian Salinas showed me several used vehicles, and answered every question I asked. He wes very professional, but also very polite and patient. I decided to test drive a brand new RAV4 and loved it! I'm on a budget, but they worked with me to get a good deal, and they gave me a monthly payment that I could afford. This is my first Toyota!

Chelle L

We highly recommend purchasing a vehicle at Steve Lander's Toyota NWA. Marty May assisted us with finding exactly what we wanted and also offered us a great price. Very pleased with our entire transaction!

JP Pinteric

Family friendly competitive prices

Mary Putman

My daughter had her oil changed in her car. Service was good, so were the donuts and coffee. Pleasant waiting area.

Robyn Porter

Thank you to the staff of Steve Landers Toyota, and particularly the wonderful Bill Nabors, for an amazing car-buying experience! Everyone was incredibly helpful and friendly. Bill made us feel at home from the moment we walked in the dealership's door. HIGHLY recommend!

Cynthia Jackson

Salesperson, Herbert, was wonderful, professional, and not pushy. He worked with me on getting the vehicle I wanted at the price I wanted. Great car buying experience. I will be back.

Patrick Runions

Quick service advisory assistance. Got my general service take care of. Toyota 4runner airbag recall fixes, rear passenger door looked at and a complimentary wash. All in all a great visit!

Joshua Doss

Manrique “Manny” Valdez was sincerely a pleasure to work with! He was upfront and forthcoming, honest & knowledgeable, and does his job with integrity! He understood what I was looking for and helped me find a great deal on a used minivan that worked for my family and our budget. I highly recommend him!!! Manny takes pride in helping his customers find what works for them, not what works for him. Thanks again Manny for the peace of mind and great buying experience! I’ll be back in years to come because of your integrity.

Brian P

Jason Jones did a great job handling a recall as well as catching an previously unnoticed issue. They made sure to get me into a loaner after the new issue arose. My truck was repaired and I was notified quickly. When I showed up to pick up my Tacoma, I found that it was washed as well as repaired. Everyone that I dealt with in the service department was friendly and courteous. It was an excellent experience overall.

Ken Spreutels

Too expensive for the repairs I need to have completed. The amount for labor is ridiculous.

Darlene Barker

Great experience. Julian, our salesman, took really good care of us. He was friendly, attentive, and listened to what we needed. He took his time and met our needs, he was not a pushy salesperson. Great guy and the GM was pretty great in helping to handle the follow up needs for the service our car. Highly recommend the dealership!

CL MCM

I am so very happy with my RAV4 buying experience at Steve Landers Toyota NWA. My salesman, Pedro De La Cruz, worked diligently to find the exact Toyota I wanted, secure better financing than I already had, secure good discounts, and generally made my experience joyful and stress-free. Honestly? I expected purchasing a new car to be at least somewhat adversarial (as previous experiences from years ago in an entirely different city had been - obviously not with this dealership). But buying my new Toyota was as smooth and stress-free as it could be and I am so satisfied and happy with the experience. I HIGHLY recommend Mr De La Cruz and this dealership.

D L Helton

Our buying experience with Sean at Steve Landers was the best we've ever had at any car dealership! We tried to purchase this Highlander at 3 different dealerships in the Oklahoma City metro area where we live but none were able and/or willing to locate the right car for us even though we had purchased Toyotas from two of them in the past. We were very pleased that Sean did everything that he promised over the phone and we were able to complete the deal in about an hour once we arrived in Rogers, AR. We would highly recommend this dealership and we hope to buy from them again in the future!

Leonardo Posada

Was there this afternoon and it was by far the worst car buying attempt I ever had. I bought a car from Felix Gutierrez around 5 years ago. Very good experience. & about 2 months ago I spoke with Marty May. He was very helpful he tried to help me. I couldn’t buy a truck at that time due to price differences... But this guy Alex Corzo was a total waist of time. He pushed for me to buy some junk no one wants to buy. & he got mad because I actually know & research car values before I head to the Dealership. Avoid this guy especially if you are a first time buyer.

Vance Story

They were very, very buzy, but their service was great. 100% satisfied.

Donald Shrader

We weren't expecting to have to purchase a new car so quickly but like many other families things happen. Through friends and family as well as internet searches we decided to give Steve Landers a try. Not only were we able to replace our current vehicle, but we were able to get a brand new one. I would highly recommend you to give them a try even if you are just looking for a future purchase. You wont be disappointed.

James A. Hanson

Very courteous and got me back on the road ! I'll go back.

Rebecca Chanyi

Come and get your new or used car from Carlos Rosas. He is very knowledgeable, caring and understanding. He made my car buying experience great!

Acne Co

This is a retroactive comment. 129.00 SERVICE AND HANDLING FEE for a new 2018 corolla le. I should've left without a full tank of gas. Think it's a nice gesture for them to fill up the tank for you? think twice because that's probably why I was billed!

Stephanie Williams

I scheduled an appointment for my one day off and when I showed up to my appointment I was told it was never scheduled. I discussed the pricing and time with the guy and even confirmed the appointment before getting off the phone. The nonchalant and non-caring attitude of the service department was unbelievable. I asked how long it would be as a walk in and was told I really don’t know and that there is nothing they could do. I am not even sure when I will have another day off to get an appointment scheduled. What terrible customer service.

Damon Gormly

Best service of any dealership in NWA.

Monica Storkson

Great customer service from the moment I pulled up to the moment I left

Sarah DeWitt

It was excellent. Troy showed us just the car we wanted. He efficiently led us through the paper work process. He made us feel welcome and at home while we waited for the final contract. He even helped clean out all the items from my old car and organized it into the new car. He took the time to make sure I was comfortable with all of the car’s buttons and features and then followed up the next day to make sure all was well. He was great!

Maureen Cover-Bryan

Wrapped up a trade in less than a hour and was on my way in a 2018 Toyota Camry. Couldn’t be happier. Update 5/23/19: Service Department is tops in customer service! Extended hours including Saturdays. Highly recommended.

Kimberly Williams

Best pricing and customer service in the area. Top notch dealership!

Matthew Johnson

I always use Landers for oil changes or anything else I need done on my 4Runner. Everyone I have come in contact there has been solid but Josh M is great. Always look to work with him and he always gets me taken care of quickly and does a great job of explaining everything and answering my questions. I actually bought my 4Runner from Josh as well and he has taken care of me every step along the way.Definitely go hit him up if you need your vehicle serviced.

courtney pureroamnce

SETH WAS AN AWESOME SERVICE ADVISOR, VERY KNOWLEDGEABLE ABOUT TOYOTA AND GOES ABOVE AND BEYOND FOR HIS CUSTOMERS... WHILE MY VEHICLE WAS THERE I WITNESSED SETH GO OUT OF HIS WAY TO GO PURCHASE GET SOMETHING FROM HIS PERSONAL MONEY SO THAT THE CUSTOMER COULD BE PROPERLY TAKEN CARE OF AS THE SHOP DIDN'T HAVE WHAT WAS NEEDED AND PARTS WAS ALREADY CLOSED I THINK (IT WAS A SATURDAY). I WOULD NOT ONLY COME TO SETH AGAIN FOR SERVICE IF NEEDED AT TOYOTA I ALSO WOULD COME TO HIM IF ANYONE I KNOW IS LOOKING FOR A NEW VEHICLE AT STEVE LANDERS TOYOTA IN NWA AND LET HIM RECOMMEND TO THEM WHAT TO LOOK AT AND/OR WHO TO WORK WITH IN SALES. I RESPECT THIS MANS OPINION AND COULD NOT SPEAK MORE HIGHLY OF HIM. ALSO, I HAVE WORKED IN THE CAR BUSINESS SINCE 2013 AND I BELIEVE THAT IT IS PEOPLE LIKE SETH THAT GO OUT OF THEIR WAY TO TAKE CARE OF THE CUSTOMER FIRST NO MATTER WHAT, THAT ARE THE SOLID FOUNDATIONS OF OUR ONGOING RELATIONSHIPS WITH OUR CUSTOMERS AND THAT BY STRENGTHENING THESE RELATIONSHIPS HE IS HELPING TO GROW SALES BY INCREASING RETENTION OF CUSTOMERS.

Montinique Davis

The people that I encountered at this dealership were great. My salesman, Marty May, and the finance guy ( can’t think of his name

Judy Carney

Mark helped me...he was exactly what you want your employees to be...friendly, professional, knowledge able.

Gordon Alldredge

Ranks in the top of any dealership for efficiency. Service managers are professionals. Great waiting area .

shane/Landon nichols

Bryan Sutton is the only salesman i will ever go to as long as he sales cars. And dont matter what lot he is on. He speaks truth and know his vehicles. Ive had very bad experiences in the past. Bryan showed me that their is one good apple on a tree that appears be full of bad ones. Thankyou Bryan

Casi Fernandez

Wonderful experience here. Bryan helped me choose the right car for me, explained and covered all the paperwork in words I could understand. Very nice service and welcoming feeling here. Great place to start when looking for a new car!

BGBIramp

Awesome experience, wasn’t like some of the other places I went to. Quick and easy, ask for Marty May. Cool Guy, does a good job.