Reviews of Steve Landers Kia (Car Concessionaire)

Kevin Richardson

Trouble during a road trip. Stranded in Little Rock. The staff of Steve Landers Kia really took great care of us. Took us to eat while our repair was being made. Service excellence from the manager to the shuttle driver!

Shenekia Sanders

Well..... I've did something that I have been avoiding like the plague for a long time! Yep, I purchased a vehicle! With a very informative, patient, dependable, helpful, caring salesman like Demetrius Williams how could you not suck it up and just go for it! I'm so thankful for all your help in my purchase! If you have any vehicle needs go see him and tell him I sent ya! Lbvs....

Nikki Shepard

Great customer service!! Ask for Antonio

Jimmy Reeves

They wasn't organized, trying to make me purchase what I don't want

Brenda Gillis

Everyone at the. University. Location were so nice, Anthony Stoke which was my salesman even fed me lunch because i am a diabetic and my blood sugar was dropping. I recomended them to my son and he is picking his kia soul tomorrow.

Tammie Richards

Todd is get friendly and knowledgeable. Had a great experience

Jason Draper

David White is an honest, knowledgeable salesman who was great to work with. I would not hesitate to recommend him to friends and family for their next Kia.

topher cuellar

Fletcher Kia was the first dealership I visited and I did not have to go anywhere else. Ali was my salesman and I told him exactly what I wanted in a car and exactly what I was willing to pay and he fitted me with the perfect car for me. A 2014 Kia Forte. Sean Mabins was the manager that worked the numbers to fit my budget and did everything I asked of him with a smile. These are genuinely great people that are there to provide a car to fit your needs and not just sell a car to you. I love my car and I will be back!

Sharon Johnson

It was a wonderful experience buying from landers kia

Pete Ondrusko

Long story short....my wife and I were heading to Cleveland, OH when I got a flat tire near some construction on I-440 at Fourche Dam Pike. My tires had about 54k miles on them already and I knew I was getting close to needing them replaced. I had my Sorento towed to Steve Landers Kia since they had the best reviews on Yelp of the 2 Kia dealers in the area. And I'll say, I'm glad I did! The service was spot on, Enid and Stacey were great and very helpful! Ended up taking about 3-3 1/2 hours total to get 4 new tires but we were back on the road in no time! Thanks again to everyone at Steve Landers Kia for the help! I might never see them again but if I'm in the area and need something for my Sorento, I'll definitely swing by!!

Amanda Cude

They are great people excellent customer service. I can not say enough good things about how they helped us. I don’t normally like dealing with car salesman because the pressure you into stuff. But these people are not salesman they are just down to earth good people very helpful. I would recommend them to anyone.

Quaniqua Fowler

I highly recommend working with Lamar if you are looking to purchase. He listened to my needs over the phone and when I got there he had exactly what I wanted waiting for me. He worked hard with me to get the payments I wanted. Not only that he checked on me days later. Thanks Lamar for making my purchase painless...

martha wi?lliams

As always e v ery thing was handle good.

Sharetta Criner

I went to Steve Landers back in June and received great service! The entire team was amazing. But the person who helped me get my new car was the best of all! Demetrius Williams is a talented person. I recommend anyone to get their car from him. Thanks Steve Landers and Demetrius!

Chalissia Russey

I love Steve Landers Kia. I have purchased two Vehicles From them. Don't think I'll buy from anyone else. Because I've meet the best car sales man in the world Demetrius Williams. He not only there to just sale cars but he care about his buyers too. He makes sure he does his best and go out his way to get you in what you want. Or what's best for you. So if your looking for a good sale man. Not someone who's just trying to sale a car look no more let Demetrius Williams at Steve Landers Kia get the job done

Kimberly Johnson

Demetrius Williams is in my opinion the #1 Sales guy on the floor. He was professional, understanding & help me drive off with a nice vehicle for a great price. The staff were friendly and I LOVE my new car!!

Keyota Adams

I recently as in last week , took my car back to KIA. Yes they resolved my issue. I give credit where it is due. Special notice to Eunid( if spelled correctly). She is always so professional and takes care of my needs a lot of the time when I go.

Renae Hudson

My family had a GREAT car buying experience with a knowledgable and professional salesman, Demetrius Williams, at Steve Landers Kia. Demetrius listened to what we wanted and made well-reasoned and thoughtful recommendations. Demetrius answered our questions and helped us find a car within a few hours!! Thanks for everything Demetrius. We look forward to doing business with you again. — with Michaela Malone and Demetrius Williams.

Mary Adell

The manager is rude no concern what so ever I would not go back and sold me a car without no spare tire.this is the worst experience I have had.will never go back .

Katie Norman

Very easy to work with!! Everyone was polite and courteous. I will definitely be back for my next car.

Karen Kern

Curtious staff! They gave me an estimate on how long the work on my car would take and called with update and approximate time when it would be ready. When I got my car back, they had washed it and vacuumed the carpet, too!! Thanks!

Laura N

As always, wonderful service, friendly, efficient, staff. I wouldn't have gotten another Soul from them when the first one got totaled, if I didn't think they were the best! I even got a friend at work to get a Soul from them when she was in the market for a new, safe car.

Amanda Robertson

This is a long review and I will give the reason why they only will get one star. I will never recommend this dealership to anyone wanting to purchase a car. First off my salesperson was pushing! He rushed me thru paperwork so I didn't get to properly feel out my paperwork that was sent to the bank. Also i had a crack window. Which they replaced after the second time of coming up there. And lastly my car has a recall on it. I was not aware of this when purchasing this car and when I called the sales manager to ask why I wasnt told this car was on recall he said because I bought it from the Kia dealership and I bought a Ford they don't have to keep up with the recall vehicles! Which is completely false and also i am suppose to know about any recall per the Ford dealership!! Most unprofessional car lot I have ever been to! Would not recommend them to anyone!!

erica king

I am well pleased with this dealership. My salesman Demetrius Williams helped me get into a Hyundai Veloster. They even delivered it to me from out of town. Looking to buy a car, get with Demetrius Williams he will get you right.

Sarah Beth Cameron

Trance Penn was great. We feel like part of the Landers family and believe he did his best to get us a great deal. We definitely recommend Trance if you're looking for a sales person who will go the extra mile!

Justin Roark

These guys are awesome. You cant beat the quick friendly service.

Chris Garcia

Good service friendly staff

Angelica DeAuntre

I was not required to wait long. They also discussed what future services would need to be done.

Coley Cole

I enjoyed every minute of my purchasing experience with Demetrius Williams. His service was fast, friendly, expedient and exceptional. I am most grateful of his service. If you're looking for a vehicle, this was my BEST choice and I'm positive you'll feel the same. I'll be a repeat customer for sure. Thanks!!

Sameer Dave

These people had a power outage on the day of my service which is absolutely not their fault. I reached their location and I was told they had no power and I will be contacted as soon as the power gets back and they took my name and number on a piece of paper cause they didn’t have their system working as well. After 3 days, although the power got back the next day, I didn’t get a call for rescheduling and when I called, I was asked to get a new appointment 2 weeks later. This shows how pathetic their customer service is and so I suppose they don’t really care about their customer’s car either. I can’t say anything about how their servicing is but I would be scared to go here again if I had to.

Ruthie Childs

I went to get my oil changed after I picked my elementary kids up from school. I was going to catch a ride home until my car was done, but when my girls saw the playroom& free popcorn the hour wait had flew by. Thanks Steve Landers Kia for thinking about your MOM'S you guys rock

Hannahness 142

It was nice

Pamela Williams-Dawkins

Trevor was my sales rep he actually sent a driver to pick me up and i live 2 & 1/2 hours from their location. That was awesome. I was then given a 2018 Kia that night to return home because the 2017 Blue Kia i wanted was not available at their location. Awesome!!! It felt good to ride in a brand new car which I kept for 3 days YES!!! So Steve Landers Kia is an awesome place to buy a car. Go Kia and go Trevor.

Marsha Reno

Excellent sales staff!!! Good prices also!

Pam Mitchell

Justin made my dream come true. He was very prepared an took all the anxiety out if such a large decision. Cheers to you from me an Captain!!!!!!!

Lawrence Loe

Great folks. If we have a problem, they fix it. Super nice folks!

Dominique Kelleybrew

The services and pricing were well explained and very straight forward. I had a good first car buying experience and I love my new ride!

Tod Stults

Great sales people

JGirl Do

Great service

Melissa Smedley

So i bought a new car from them, they lost the second key. So they told me me no worries we will get you another key. Well my husband has called them all week and got the run around and on top of that still no answer on my other key ?

John Gardner

Great customer service. Friendly staff!

Tess Harris

I had a great experience at Steve Landers Kia. Bart and Trevor really showed us great customer service. I would recommend this dealership to anyone that's looking to buy a new are pre-owned car.

Ibinar AR

Everyone is always friendly... LOVE this dealership. Never any surprises... they keep you informed at all times.

Jennifer H

Excellent experience overall. No problems at all. Price was so low, no haggling needed. I would definitely go back to Josh and Steve Landers Kia!

Terrell Jefferson

Excellent

Susan Huff

I love my new Kia Soul! Service was fast and smooth. Thank you!

Art Carson

No stars please, these people's, and Salesman Russell Comstock has continued to hit my credit, even without my permission. Do you want this to happen to you, watch out. This rigged site put the stars up automatically, a self serving site.

Deena Armstrong

Bought two vehicles here within a 3 month period. After the first one, a Certified Preowned 2016 Sorento, had the transmission go out while on vacation they said they would let us trade it in and work with us to make it right. Now I have a new 2017 Sorento (that I love) but my payments are way more and during the process of getting it, which took days- signed papers on a Friday and didn’t get the vehicle until Monday at 8:30 pm, the salesman straight up lied to me and then one manager “forgot” about several things they promised us, and another manager didn’t act like he cared at all- like he was irritated that I called. If I’m paying you our hard earned money I expect to be treated with respect, to be told the truth, and for you to hold up your end of the deal. Not hear BS excuses and lies. I will never buy another vehicle from these people again, I’ll take my business and money somewhere else. The whole experience was such a disappointment!! I hate that we gave them our business. We have bought many vehicles from several different dealerships over the years and this one is by far the worst!

Jimmy Turner

I have purchased a vehicle and walked away from purchasing another , the first they were suppose to pay half if sales tax ,they financed them in ,which is not what I wanted ,and the sales person doesn't work there any more. On the 2nd deal I was looking at a used lexus with scatches all over it for 30,000 a new sales person was helping then Bart took over he was a liar because was told the price was 30,000 then he tells me the price is 34000. This was by far the worst experience ever I went to another dealership and got a better deal

Sonny Bandak

great team, very professional and friendly. Enid (Service technician/mechanic) did a great job figuring out what was wrong with my car and offering solutions and options.

Michael Combs

My headlights were out of adjustment and I am out if state visiting family. They got me right in fixed my problem and I was on my way in less that fifteen minutes. Amazing experience!

Alice Phillips

Great experience. Had some hiccups, but Lamar took care of everything in a timely manner and to my convenience.

Tameca Giles

Very friendly and will work with you and they do not hassle you about buying a car.

Shane Flowers

Great place to but a car they will work for you in anyway to get you a new ride

Matt Bennett

Highly recommend this dealership. Love our sedona. Ask for Dillon!!

Freda King

First experience of buying a car and it was horrible. The salesman told me it would build my credit which it did but it was a used car. I have had the car 2 years could not trade it in because if the miles the salesman told me he could get me in something else with a nig down payment that to find someone to take up the note on my other car so I could not trade in the care to them that I bought from them but thanks FLETCHER DODGE FOR MY NEW CAR

Jamie Byrne

Steve took his time with us - we didn't feel rushed. He was able to answer our questions and made the process of purchasing a new car much easier. Thanks!

Shanna Johnson

It was great he was very nice and understanding he listen to me and set me just with the best way to go by a car also he was willing to look out for me thank Lamar I really appreciate you and I love you for picking car for if it wasn't for you I would have lost my job so thank you thank you

Joshua Rodgers

I’m sure they’re great people as others have had great experiences and everyone I met was very friendly. I’m just kinda disappointed as I ended up leaving due to getting what seemed some really weird pricing (salesperson attempted to hide the fact that they were rolling the entire remaining balance of my trade in into the payments on the new car without giving me anything for the value of the vehicle. Standard dealer trick, but if you stall long enough they’ll usually come off it, my salesperson didn’t.) Nonetheless, my salesperson was very cordial and professional and didn’t apply any extra pressure, thus the neutral rating. EDIT: I’m upgrading my rating for the ‘second chance’ offer they made in trying to correct the less than ideal experience I originally had. I think maybe someone was just having a rough day/week (/month/year?) I think this is a great dealership (even the salesperson I had), very efficient, good selection, but just like with any place, pay attention when making a large purchase.

ghost38901 .

I emailed this dealership because I was interested in trading my truck for one of theirs. I had some concerns about a recall where the steering would go out for a second due to a software resetting malfunction and this is the email I received on it. The recall has not beeen completed. They are not something that come up in our shop. It is just a simple task of taking it to a chevy dealer and they can complete at not cost to you. My manager is very interested in your 2015 Toyota Tundra. When might be a good time for you to come in? Holly Dunn Internet Manager Steve Landers Kia Shortly afterwords they ask for my phone number and Daven Washington calls me. He asks what needs to be done and I express my concern again about driving a vehicle with the steering recall. He goes on to tell me that they are not legally able to sell a vehicle with the recalls not corrected. Which is interesting according to one person there the recalls had not been taken care of and a few reviews down another customer was actually sold (according to her review anyways) a vehicle with recalls. Seems fishy..... Before I gave them my phone number I Kelley blue booked mine and their's vehicles. I used the same option of "very good" when asked the conditions of the vehicles. Both vehicles appraised for around 26.5k. Within 30 seconds of being on the phone with Mr Daven, he started trying to devalue the value of my truck by making pot shots "what's wrong with it, why are you trying to get rid of it". I guess there has to be something wrong with a vehicle for you to want to drive something else? I inform him I'm not interested in traveling to another state only to lowballed on the trade in value of my vehicle and this is when I inform him that I did Kelley blue book value both vehicles and that mine appraised for 26.5k. Without hesitation he again started to try devalue my vehicle again by telling me that I couldn't use the very good option on the condition of Kelley blue book (keep in mind he hasn't even seen anything about my vehicle at this point so how can he tell me what condition my vehicle is or isn't in (never mind the fact that I gave them the same option of very good while getting their vehicle valued)). Furthermore, I pointed out that both vehicles were valued the same and they wanted 30k still for theirs and he goes on to say that they have to bring their vehicles in etc and give the power train warranty etc. Don't get me wrong business is business, they are there to make money and that is it. We all however know that by the time we get out of there they have done added at least another 2000$. At this point I was still interested in the deal but I had decided that I was not going to be making this deal through Mr Daven. I still wanted to see what they would offer me for my vehicle so I texted him a pic of my vehicle as well as the VIN. He ended up lowballing me like I figured he would by offering me 20.5k. I guess my vehicle (2015) depreciates but theirs (2014) doesn't? I'm nitpicking here but I think this is important enough to say because if you are going to be professional at your job, if your job requires texting a customer you should take the time to be professional while texting as well. Texting him was like texting your 80 year old grandmother where you have to guess what she is asking. He asked things like "what's this rick on carfax" (rick being wreck I figured out) and "seen pic of truck"(seen was supposed to be send). Yes I understand this is a tad petty but when you are trying to attempt to make 30 thousand dollar deals, could you at least try and form a sentence? When I have to try and guess what you are saying.... that's a problem. I've been in hospitality for around a decade and I have had to deal with a lot of people being ridiculous and honestly, I hate to be that guy who gives bad reviews. However Mr Daven's sales tactics left much to be desired. I strongly recommend retraining him or it's time for a career change.

Angela Mooney

Went in for an oil change and was out within an hour! Professional Courteous Service. Very Happy!

Doug Rawn

As usual, I was completely satisfied with my visit. The problem was identified promptly and fixed in a timely manner. And I got a great car wash.

Steffilynn Garcia

Didn't really help us . Low key telling us we don't qualify for anything they have.

Linda Callahan

Pleasant experience top quality service

Amanda Reyes

Best place to figure out answers about cars if you have no experience :)

Adam Shealy

Drove out from Memphis for a preowned Jeep, was very happy with my interaction with Todd Childress, as the test drive and purchase process were both low pressure, friendly, and efficient. I'm giving only 4 starts because the Jeep had very low psi in one tire which I pointed out thinking they could patch or plug it before I purchased it, they said they inspected it and there wasn't a puncture, long story short I had to get the tire plugged later in the week as it again had very low air pressure. Also, while I didn't notice this until later on, the antenna mast was missing, kind of a bummer on a one year old car, but I purchased a new one, and finally, when I took the check in to the county clerk's office we discovered it was about $75 short of what was owed, I just paid this as it was probably just a calculation error, but these three unexpected expenses were kind of a let down after a great in person experience.

Jessica Cody

I've purchased 2 vehicles from Steve landers! I also referred my family. Great car buying experience. Demetrius Williams is the man with the car buying plan. I'll definitely go back in the future.

Chase Osborn

Love working here. Best buying power for loans in the state of Arkansas.

TaMëisha Antoriä

Demetrius is great salesman! I'd recommend anyone to him!! He's awesome!

Joann Wooten

I have nothing but good things to say about my experience with Steve Landers Kia. Dylan Shaffer was great to me. Demerits the financial guy was great. I want to thank all of the guys who made me feel like I was special and appreciated. I love my car ! Thank ya'll again. JoAnn Wooten.

Robin Taber

I love Justin and all the other workers are nice and professional

James Medlin

Although purchasing a new car can be a stressful life event, Nathan Wilson has found a recipe for turning that stress and anxiety into a wonderful and unique buying experience. Nathan's "no pressure" approach and care for his customers made the purchase of our 2017 Kia Forte an experience that I would definitely recommend to anyone that has had thoughts of buying a new car, but reluctant do commit to such a big purchase from an impersonal "car salesman" just looking to make a sale. Nathan not only "made the sale" but went above and beyond to ensure our buying decision was one that fit not only our budget, but our family. In this day and age it is refreshing to see someone who knows and practices true customer service. #nathanknowscars

Sylvia Bridges

Pleasant environment and cordial customer service!! Enjoyed friendly conversation with sales rep, Anthony. I will send anyone that I know who is looking to purchase and automobile to you!! The Cappuccino coffee machine and doughnuts were a delight. Thanks again for your valuable service Steve Landers KIA!!

Crystal Anderson

Blake was not only very patient, but very transparent, which is something that car buyers need. He was very knowledgeable about the process, and he explained options in a way that was comprehensible to the average buyer. Blake worked diligently to ensure that I not only got the best deal for my situation, but to ensure that I was happy with my purchase. He has followed up on numerous occasions to ensure that everything is fine, and he has been consistent in his professionalism. In fact, the entire team at Steve Lander's Kia has gone over and beyond to ensure that I've had a premium buying experience. I look forward to working with Blake and the Steve Lander's team again in the future. Thanks, Blake!

Brenda Howard

I was taking trip out of town and wanted to my tires checked for the proper air. A gentlemen by the of Donald took care of my tire request. Thanks Donald for Your big smile and frindly service. Thanks Steve Landers for the Kia Soul service.

Charmaine Jones

They know how to get you in and take care of your issue.

Durandal Roland

The Kia dealership in Sherwood was fully booked, so I looked to Landers to take care of my 2nd oil change on my Soul. It took 1 hour and 15 minutes, which isn't terrible when it comes to dealership service. My service advisor was nice enough, thankfully, especially compared to the other Kia dealership service department. However, when I stopped to inspect the work done (take a look at the oil level, make sure it is clear to see if they actually changed the oil, etc) I saw oil all over the oil fill cap, and all over the plastic cover to the engine. If I wanted burning oil scent to be coming from my car, I would go drive my old car that has 195,000 miles on it. I don't expect that from my new car. After getting home, I discovered a decent amount of oil covering the plastic shield under the engine, and the oil filter was completely soaked as well. So some oil was spilled you say? No big deal? What that shows is a lack of attention to detail, or their service technicians are overworked/overloaded. That means if you're having something important done (even an oil change is important, such as double-threading the oil filter, or not removing the old oil filter's seal in case it stuck to the engine) then something could be overlooked, resulting in component failure when you're on a long trip, or worse... Once again, the service advisor was nice enough, but it's obvious that the technicians either don't have an attention to detail, or are being overworked. I gave Landers a chance on the service of my new Kia Soul, but I think I should have gone elsewhere.

Nicole Dailey

Bart Bennett got me in exactly the car I wanted for the best possible price! I highly recommend him and the Steve Landers team. They make car shopping a breeze and not a headache.

Carolyn Jefferson

79 dollars down WAC cars from 200 dollars a month for 2.5 to 3 years. Door prizes. Nice selection of cars, trucks, and SUVs.

Wanda Robinson

I am not happy with the service at Steve Landers. The two salesman that sold me a car told me that my tags was included come to find out they was not. When I ask the two salesman was the tags included and they said yes. If i would have known the tags was not included I wouldn't have not purchased the car. Also the salesman ask have I received my tags in the mail yet and I said no. I was pushed under the bus by two salesman that sold me a car and I am not happy at all I will be calling seven on your side. Also I have proof of them telling me my tags are included and now they telling me I have to pay for my tags. If I would have known that I had to pay $1500 for some tags I wouldn't have purchased the car. The car is just sitting in the yard I can't drive it and i paid my car note before time.I could have took my 2500 elsewhere they also said I will get a rebate check they took it and put it towards the car

Ellen Hughes

I came Saturday to buy a Kia Soul. My friend had given me Demetrius Williams name to contact. I called ahead and made an appointment. It was the most pleasant car-buying experience I have ever had. He was not pushy and was very nice. Go see Mr. Williams if you want a great experience.

Tania Catlett

Enid is a godsend. She always takes the best care of me when I come in. I've got so many irons in the fire, appointments never work out. But Enid gets me worked in and out as quickly as possible. She even reminds me if safety recalls I had forgotten about. She deserves a raise. IllI never go anywhere else as long as Enid is there to help me. Thanks for such a pleasant experience. You'll never go wrong with Enid taking care of you. Thanks Steve Landers Kia for being so Awesome!

Christopher Stone

I was looking for a Hyundai part for a customer's car and call Kia by mistake. Kim in the parts department was willing to help me make contact with the right person in the right place to get my customer the part she needed. That kind of customer service goes a long way with me. Thanks Kim for your help! I'll be sure to send my dealer parts needs your way. For KIA parts naturally! Cheers

R. Lamar Taylor

The New place is BlowinUP! Come check it out

Jeweldean Gray

The service was excellent. I was in and out very quickly.The service text came out and explained the problem in full details thank you so much much Kia.

Jessica Strickland

Salesman Josh Shamburg made the process of getting my new vehicle an incredibly pleasant experience, highly recommended!

Christian Neave

Best car buying experience hands down. Did everything via text message and when I showed up I didn't sit there half a day to get things done. Thanks to Nick Ryan and the crew at Steve Landers Kia. Great Job guys

Coupon Account

Not very happy with them. They only 1/2 way finished the deal that I was promised. I was promised a second key but they wanted to charge me to program it.

Patrick Studer

Friendly, reasonably priced. I love my Kia Optima!

Andy Chiu

Our experience in Steve Landers Kia is the smoothest that we ever had. Thanks to David White who made all our request possible with no hassle .Came here to look around their pre-owned lot ending buying a brand new unit with incredibly low interest rate and high trade in value for our unit.

Blue Aura

I have a bad habit of waiting until I'm really close to going over my mileage for my oil change, so I rarely schedule an appointment. :/ They always find time to squeeze me in and I'm out promptly, so I don't have any complaints at all.

Mitchell Bobo Jr.

Quick and easy. Didn't leave feeling dipped. Ended up buying 2 cars. Do wish the salesman would have been more Knowledgeable about the vehicles. Would have been nice if someone would have walked us around the cars and explained all the bells and whistles. Overall great experience. We will be back.

teresa muldrow

I was pleased with the fast service and how nice everyone was

Jason Allen

I was directed to Steve Landers Kia from a buddy of mine who is in the car business stating they had a great reputation and pride themselves on satisfying a customer. I worked with Steve Goines and Heath on a 2018 preowned Sorento. When it was delivered to my house there were some flaws with the vehicle and I just wasn’t entirely happy with my purchase. When I contacted them they wanted to “make it right.” They offered me a great deal on a new 2019 Sorento and sent their driver, Roy Vega, back to Jefferson City, Missouri to swap out my vehicles the next day. These guys were great to work with and my wife and I couldn’t be happier with the service these guys provided. Great team!

Jeanette Davis

I was visiting Landers and the place was so clean. I was impressed with cleanness of the place and the bathroom. Please keep up the good work. Thanks!!!!

Shantario Parks

I just want to thank Steve Landers Kia for an awesome car buying experience. Demetrius Williams was a great & professional salesman that made the whole experience literally a cake walk! I live two in a half hours away & he made sure the vehicle was delivered to me & my wife clean & full of gas! Thank you so much for everything Demetrius...it really means a lot brother. I will most definitely refer my friends & family to you Nupe because I know you'll take great care of them.

Misty Talley

Update:(9/21) just bought vehicle #2 Again, Josh does not disappointed. Thank you for excellent service! (8/2) Really liked the Kia Optima. After visiting another Kia dealership and being lied to, we came to Steve Landers Kia. Treated the way a person should be treated. Josh Walker was a great salesman, worked to get us the car we wanted. Left satisfied. Will be back!

Jordon Thompson

In Nov 2015, I purchased a `16 Forte... Loved it! Had a great buying experience, received awesome follow up and feedback from my salesperson and was very proud of my purchase... Fast forward to June 2016... Someone stole my car... DEVASTATED was an understatement... I reached out to my salesman after getting the legal ball rolling and he assured me everything would be ok... He checked on the progress for the next few weeks, shared my posts on FB... Was just being a great person... NOT ONCE DID HE ASK ME WHEN I WAS COMING BACK IN TO BUY! He wasn't being a salesman, he was being a FRIEND!!! So, you guessed it... JUST purchased my `16 Soul from him and I couldn't be MORE PLEASED... Another swift, non stressful process... So THANK YOU DEMETRIUS WILLIAMS for not only being an AWESOME salesman, but a friend to me!!! If you are looking for a vehicle... PLEASE go see Demetrius, tell him I sent ya!!!

Joann Dunn

There was a misunderstanding. I never did business with them before. I was asking for car repair services. I was sent to parts to order the parts. I wasn't told their return policy. When they called and told me parts were in I asked service department whether the price told me was the total for the job because this is what I was told before I ordered. He said job one price and parts another. Since I couldn't afford that then I would come get my money back for parts because they couldn't put it back on credit card because my company had changed credit card. So when I get there I had to wait awhile for someone to come up. At first the guy said that I couldn't get my money back because they didn't refund on return. After further discussion and explaining what he had written on the wall about 10% off return fee. He agreed to that finally but I had to wait on a check in the mail. I lost $35. There was no apology.

Stormy Jayy

My salesman was Lamar it was a really great car buying experience the process was quick and easy I am really happy with my new vehicle

Levens Lovato

Wow! What a change. So much better than the old university location.

Scott Carrington

It's a car dealership... Need I say more? Not very helpful staff. Managers were nice though. So 3 stars.

taylor cooper

Sales crew is awesome. They aren't pushy like other dealers.

true Info

My 2015 Kia was in the shop for almost two months getting an engine replacement. When I picked up the vehicle I noticed my license plate was broken. They replaced that, but when I got home I noticed a lot more damage. Someone had hit something in my car. I called several times and went up there to be turned away due to no appointment. I finally get to talk to someone and I am told that now too much tome has passed and they will not fix my car. The front bumper is torn and the headlights misaligned. I will not be back and I will be contacting Kia directly.

Benjamin Montgomery

My service experiences have always been top notch. Great Service Associate. If you're looking for an honest, down to earth sales associate, I couldn't recommend Steve Parks any higher.

Melanie Bass

Excellent customer service

debra baglio

Great service, brought my 2014 Soul in for recall work and left very happy with a new 2017 Soul. (I had intended to come look earlier and this was a good excuse. ) The process was painless and quick

Karen Toland

Very good. So polite. The girl that helped us was especially sweet and helpful

Eric Story

If your looking for a great deal and awesome service then you need to go see Justin dashiell. He hustled quick to help and find the perfect vehicle for my family. I would recommend Justin to anyone he definitely knows how to get the job done. Fast and friendly and will get you in an out so your not waiting all day just to buy a vehicle. Trust me people go see this guy he’s the best.

Brenda Loyd

This Kia dealership loaned us a ride while doing warranty work that took forever to get to, same as the time before. Told us that there was nothing wrong, then said oh a few scratches but I’ll show you. Then did not do a walk around. When we return it. They informed my husband there is scratches. Made him make insurance claim to leave. Was said would be $500 paid $250. The manager said there was no scratches when we had received it. If there was, would have took it out of rotation and fixed it. ... when hubby called on way home I heard and said that’s not right. I call and talk. Explain yes was told was scratches but did not do a walk around to show them. He says he would talk to the lady that gave us the car. ... he called back said yes, she says scratches was there but not all of them so we are responsible for the others. I explain your story is changing. No scratches. Wouldn’t even loan out if was. Yes but not all of them. That doesn’t sound right. If had done the walk around we would all know. He informed me at that time the walk round is on us not them. He even pointed out to hubby looks like it had been worked on before. ... which would not have been us. Insurance says “no walk around?” I said no. “Then there’s no proof so no claim” We have contacted Kia motors they escalated case 2 times. Says agrees with us but hands are tied it is not owned by them. The dealership says will never loan a vehicle to us again. Also will not return the $250. Also says their insurance will deal with ours will not speak to us again. Please y’all beaware. This could be happening over and over by them not doing a walk around. So when they say say all is good. Verify and sign off on it. It saddens me this has happened but could happen to others too.

Barnard Hudson

love their salesman and financial department. .."that's what Steve said". .

Tipp Evans

Everyone that works there treats you as if you were family. Very helpful and Concerned with all your needs. I would recommend them to anybody. I had bad credit and they jumped thru every hoop to get me into a ride.

whitney parks

I went to Steve Landers Kia in got the best customers service. They put me and a new car..My car guy was Demetrius Williams he is very awesome!!So when u go to landers ask for him.He will make sure u leave the lot a happy customer..

Victoria Hargrove

Extremely irritating radio ads. Not everyone wants to hear about hunting and killing turkeys.

Cortez Chase

They are great people excellent customer service. I can not say enough good things about how they helped me . I don’t normally like dealing with car salesman because the pressure you into stuff. But these people are not salesman they are just down to earth good people. I would recommend them to anyone.Lamar and Demetrius was just out right kind and helpful through out my car buying experience.

Monica Politte

I had a great experience here! I purchased my vehicle online and was well taken care of. I would recommend Fletcher Kia to anyone who wants a no hassle car purchase.

La'Tonyalyn White

Took my,18 year old, daughter's vehicle for servicing after filling up at Shell @ 8003 White Hall Rd. When they ran the diagnostic report, they found it had literally almost no fuel content, only ethanol, high alcohol and other debris! They gave me a loaner and made me feel better that it was caught BEFORE it could have blown her engine block. Stacey Cowden knew I was LIVID, but before I left made me smile knowing MY DAUGHTER would be safe when they flush the tank and fix the other components associated with the BAD GAS! REAL CUSTOMER SERVICE, REAL CARE and REAL APPRECIATION!

Jessica watkins

Well I got a good deal on a car I love. That's about it. Customer care is minimal. I wouldn't refer friends or family unless you are very careful. I had to keep my eyes open and really pay attention to make sure my numbers were correct (which they werent) and the car was as it should be (which it wasn't). On day of pick up I asked to have the car ready to go as to save time. Well it wasn't, they hadn't even put it through for a detail. So at 7pm when I rolled out of the parking lot it was dark. Next day I noticed the Tint was missing in a spot off my back window where the sales guy tried to peel the sales sticker off with a razor blade. I know this cause he walked through as I was waiting with the blade saying he was trying to get the sticker off. I sent a picture text to a sales manager and have still heard nothing back. Just a poor way to do business. Now I wonder what else they did or didn't do. I have a call in to find out if they even serviced it. I own a business so take great pride in quality work with customer satisfaction as number one.

Icesolated Wolf

I came to look at kia suv. The sales people nice guys and understanding im not ready buy. Just looking. But the manager this guy was harrassing us. In fact he got so upset with me i had to leave. Because it was overwhelming. I was wanting to look at car i thaught i might want to buy. In stead the manager decided he was going take his frustration out on me. Because im not ready to buy your mad???? Hmm makes me wonder what this dealership got going on up the ladder or even corporate. Oh yea im not in your system because i never made it to the suv to look at it. I ended up buying kia somewhere else i dont care if i had to pay more. At least they treated me with a little respect.

thehaven agency

I was recently involved in an auto accident that totaled out my car. I was NOT looking forward to starting over with a car payment...until I contacted Demetrius Williams. He understood the importance of my needing a vehicle. He worked with me and was able to get me in a car in record time! We started on a Monday evening and was ready to roll a few days later....all around my work schedule. He sent me a message on Thursday afternoon saying, "I was gonna have it delivered to you". I guess it did not sink in, he then said, "Want it this evening?".......I was having some moments and he then said, "Want it today?". I guess it still wasn't sinking in until he said, "Car is ready to roll," and "Drivers are gone for gas and headed there". The drivers were so kind and patient with me. I am truly grateful for them delivering on Thursday evening. Thank your Demetrius for working with me and allowing me to get an early birthday present!!

iHighKick

Trance Penn did everything I asked him! I got a reliability car, at a great price. Thanks again Trance!

Iesha Washington

My experience with Steve Landers Kia was more than I expected. But overall I was very pleased with Demetrius Williams an Larry. They made sure I was happy an satisfied with my car buying experience. I left with a brand new car, a 2016 with Zero miles. Praise god!! So if you are looking for a new vehicle I would suggest these guys at Steve Landers Kia on University in Little Rock Ark.

Monica Kuykendall

After having dealt with other very complicated (and not so friendly) dealerships, the customer service here was incredible! I felt like they actually cared about me and my family, and not just the money or my car. Enid was hands down the absolute best to work with. She listened to my concerns and helped me with any problems I had. She informed me of any issues they encountered on my car, but did not pressure me to let them fix the issues while there. I'll definitely be using them for any future work on my vehicles, and will likely buy from them in the future as well!

Christopher Banks

Came in to see about getting my first car from a dealership. Very neat and clean place. My visit was very enjoyable. My car salesman, Demetrius Williams, was very professional, helpful, patient, and caring. He made sure we were taken care of from the moment we entered the dealership. Not a single dull moment during my entire visit. I left satisfied to say the least and would definitely recommend this dealership to my friends and family.

Tenisha Noland

I was told I was approved and could bring a small down payment for a used Kia soul with low mileage. I arrived at the dealership and they try to put me in a smaller car. I explained that I needed a vehicle a little bigger than mine (Camry) due to my family side when traveling. To make a long story short, I did not get a vehicle.

Carol Jones

The easiest place I have ever dealt with. Go see Lamar he is

Kevin Jones

I had one of the worst experiences at at this car dealership I have ever had- Natasha Gatlin..,. Don't ever have Davin as a salesmen big mistake

Shaneka Smith

First off, I totally decided to buy a car on a whim. I had gotten into a really bad deal with another local car dealership about a year ago...it was absolutely terrible. I got Demetrius Williams number from a lead on Facebook. He totally helped me and came in on his vacation to get my application approved. The day I came in was a big sale day and everyone was swamped. I was so well taken care of my Demetrius and all the staff. Josh got the ball rolling for me and made sure I had everything I needed. The General Manager was awesome too. I felt like they wanted me to be a lifetime customer. Thank you to all the staff! I am so happy to be rolling in my 2015 Nissan Altima!

Jennifer Peper

The customer service was good. I had a lot of requirements: when you buy for your company needs and your family needs, there are a lot of "opinions" to consider. The team at Landers Kia helped all the way through the process.

Yolanda Garth

I've had the pleasure of purchasing two vehicles from Steve Landers thanks to the BEST CAR SALESMAN ON THE PLANET! Demetrius Williams Thanks again for such an amazing car buying experience. You not only got me amazing deals on both of my vehicles, you continue to remind me of why I'll ONLY do business with you on future purchases. The V.I.P. service that I received on this past weekend with Steve Landers Kia was simply amazing! THANKS AGAIN! #youguysrock

Martha Savage

I was literally scared to go and buy a car by myself, I've always had someone with me either my ex-husband or my dad but I want you to know that this was by far the most pleasant experience for me hands down. Demetrius Williams is not only a top notch salesman but he completely eased my fears. I told him what I was looking for and he found EXACTLY what I wanted. He eased my nerves and made me laugh so much! He even told me how I could get cheaper insurance and I did. Not once did I feel uncomfortable as a single female making such a big purchase. I would and will recommend all my friends to see Demetrius for their car buying from now on. Steve Landers you definitely have a gem of a salesman with Mr. Williams.

Robert Wyatt

I really had a great time working with Patrick and eBay. They are very nice and knowledgeable of the Kia line of cars. I highly recommend buying your next car from them.

Tina Woodman

Our experience was very good, David, Jason and Austin were very knowledgeable and very helpful in working with us! Love our car !!

Emily Foshee

It was a long process but everyone was very helpful and honest. I was treated very well and love my kia Optima! Trevor was awesome, and so was everyone who I've had to deal with in my car buying process, this is definitely the place to go.

Diana Deats

Mr. David White was efficient, professional and courteous. He put me at ease answering all my questions related to the sale of my car. He also made sure I was comfortable driving my new car before I left the lot.

Jason Reynolds

Meh...just another car buying experience. If I said it was a pleasure, I'd be lying. As most of my experiences with auto purchases, I had to pay close attention to the details one we finally made the deal and made it to the financing office to sign the papers. Small slight changes can make a difference of hundreds and sometimes thousands of dollars. In the end we made it through and rolled out with a new to us vehicle very close to what we wanted. I would recommend you work with Josh W. He is new to the business, but great to work with.

Daniela Biley

Verry friendly.and helpfull

Darryl Whitehead

Great experience. Went above and beyond! Steve G is the best!

Jaimie Dennis

One of there logo wrapped advertising cars insisted upon waiting behind my work vehicle instead of taking the time to just go around the truck. When they finally passed me, they gave me the finger while they slowly passed. I hope the people at the facility are nicer.

Russell Comstock

Great team & very friendly to deal with!!! If you're looking for a great deal on a new or preowned vehicle you must go see them. They have access to any used car under the sun!!!

Kevin Hughes

I can't speak to the sales experience but the service side of the dealership is very good. I took my son's recently purchased used Soul in there for it's first oil change and they took care of multiple recall items while we were there. They also did a complete check and gave it a clean bill of health. The facilities are clean but spare which is to be expected I suppose since Kia is generally viewed as a down market brand but everyone there was very friendly and professional.

Nick Fernow

Nathan Wilson made the car buying process quick and easy! He helped me locate the perfect car at a great price and worked with the banks to find me a much lower interest rate than my bank could offer. He even showed me how to do it with $0 down! #nathanknowscars

mznotdatkindalady Robinson

My kar guy Demetrius Williams is the person you want working on getting you a good deal! Ask for him!

La'Shell Smith

Great customer service. Wait time too long.

Savannah Wilson

Can't do nothing but gives all Thanks to God for this car! I pray that God lets me keep up the work and maintenance on my car! Thanks to Demetrius Williams to working so well with me and patiently! #SteveLandersKia

vannah chelle

Demetrius Williams and staff were excellent while helping me purchase the 2017 Kia Sportage. They provided excellent customer service and really helped me to understand the buying process. They didn't try to talk me into something I didn't want, just helped me get what I wanted. 10/10 would buy again. Thanks guys!

Cheiko Stewart

Great service team. Really like the new text notification system. The service team all came out to ask if I had any questions while I was paying the bill. A great upgrade from my previous experience

Karla Peñate

Went to get an oil change and the check in lady was so nice and friendly. Took longer than what I’m use to but it was busy so i understand. I am probably going back.

Michelle Finney

Great selection paired with excellent service. Thank you for making our car buying experience easier.

Rachel Borecky

Enid, my service manager, is always informative and helpful. She keeps me updated on the status of the work being performed and she is a very sweet and personable.

Job Serebrov

Always excellent, friendly and reliable. They don't tell you to do anything that your car doesn't need. Enid Valentine has given me the best personal car service since I first took my Soul to the shop.

Jane Hubsch

I had a wonderful experience. Bart Bennett answered any and all questions I had about my new car. I would recommend to anyone to go see Bart Bennett at Steve Landers KIA in Little Rock!

The Heat Magazine

Great place

Ricky Jones

VERY NICE!

Linda McKinsey

The salesman who sold my aunt her car lied to her and cared only about his commission. My Aunt is elderly and on a fixed income. When she told him the date she could afford to start making payments ( approximately 5 weeks from the date she was purchasing her car. ) he assured her REPEATEDLY that the date she gave him was acceptable and would be the date her payments would start. They started holding the payments out ta month prior to the agreed upon date. Now she is harrassed daily by phone and is having to pay interest and paperwork fees which are incredibly high each month in order to catch up on a payment she shouldn't be behind on. They refuse to honor the agreement their salesman made and he will not talk to my aunt when she calls.

sheneka robinson

My experience buying a car at Steve Landers Kia was EXCELLENT!!! My car salesman was Demetrius Williams and he made my car buying experience easy and quick! I contacted him and in less than 24 hours I was driving home in a brand new car! He made sure that everything was taken care of and the only thing I had to do was go and pick up my car. He was very professional and also gave me advice on increasing my credit score! If you are looking for a great deal and car I would definitely recommend Demetrius Williams! He will get you into something that you like and that fits your budget!

Josh Jz

The staff was nice and air conditioned free WiFi and cold water lounge my service was to include lubricated hinges locks and latches at nearly 200$ the driver door latch and hinge was most deffenetly not lubricated wonder what else I paid for that was not completed I ain't even checked under the hood yet

Caleb Browner

Jacob helped me with dropping my car off for the first time. Very professional, and assuring which I appreciated. He got all my issues jotted down promptly, and made good notes on everything. Good service so far!