Reviews of Parker Lexus (Car Concessionaire)

Toni Lawrence

Great service

Janice Bell

Rick Wright was an amazing salesman. He was very accommodating to my needs. The service was great. I would definitely refer Parker Lexus to my friends. Thanks for making my car dream come true.

Michelle Levy

Several of my family members and friends have been driving Lexus cars for years and have been very pleased. Based on this I decided to check one out. Rick Wright was most helpful to me, and I purchased a 2011 Lexus RX 350 from Parker Lexus. This is a certified car and has worked very well. They offer very good customer service. Parker Lexus has outstanding quality in every area!

Kevin Patton

This is my second lexus and I LOVE IT!!!! Mr. Rick Wright was WONDERFUL to work with. He let me test drive as many cars as I needed, to make the right decision. Wonderful experience, and will defintiely be back.

Oussama Makhoul

Everyone here is always so nice and courteous. We take our car to get serviced here and it's always a pleasure. You have to try their cookies. The caramel ones are amazing!!

Valerie Price

I had my first service and ALL was well. I mentioned a concern and they fixed it without hassle.

Carlissa Kelly

A+ service from a very committed and professional staff! The wine was great, the plant and roses are absolutely beautiful and I love my new car. Thank you Brannon, Dustin and Rob! You guys are awesome.

Laura Davis

I bought my first Lexus the RX 450H model from Rick Wright. He actually first approached me five years ago when I was fresh out of school. He has kept up with me and finally helped me purchase my Lexus! He has always been polite and quick to help. Everyone at the dealership is so friendly and professional. I won't buy a Lexus from any other dealership. Thanks Parker Lexus!

Lisette Christensen

Bought our new Lexus last year. Gentry Sakata was our salesperson. He was absolutely wonderful. Not too high-pressured but extremely knowledgeable. He even came out to our home to go over all the features of our new car!

Todd Baker

I purchased a Lexus GX460 from Gentry Sakada, and he provided excellent customer service. He was very pleasant and helpful. I would purchase a car from him again. I can call him at any time if I have any questions about the vehicle, and he is always available to answer my questions.

Emily Barton

Great service, prompt, easy to work with, didn't have to wait around for hours.

Michael Marin

Awesome!!!! I love Lexus

Leslie G.

I had a great experience at Parker Lexus. Jamie took the time to explain the features available on each car, and helped me evaluate the best option for my requirements and within my budget. The entire staff was very helpful and even entertaining. Highly recommend this dealership.

Michelle Mitchell

I purchased my first Lexus in 2006. I decided then that I would never drive another make of car. I am now on my 3rd ES 350. The Parker Lexus dealership is top notch. The sales staff is personal and professional. The service department is awesome!! The best part of Parker Lexus is my sales consultant Gentry Sakata. His knowledge of the Lexus vehicles is nothing short of amazing. Gentry Sakata goes above and beyond prior sales consultants I have worked with in the past. You're not just buying a car, you're getting a long-term relationship.

Mary Kay Teeter

Love working with Rick Wright. He knows exactly what we are looking for and always lets us know when something is available. Enjoy every visit with him. The dealership is so clean and professional looking and all the personnel treat you like friends. Robin Berry is our service associate and you couldn't ask for anyone better. He never tries to talk you into things you really don't need and makes us feel good about any work they do. Thank you Parker Lexus for making us love your dealership.

Lacey Watts

The customer service at Parker Lexus exceeded my expectations. Brannon Silkwood was a pleasure to work with from the beginning to end. He made time to work around our busy schedules, and that says everything. We could not have been happier with our overall experience at Parker Lexus. I just recently took my SUV in for the 10,000 mile service. I was pampered from the time I pulled in to the time I left the parking lot. They were on point with every detail. I have purchased cars from other dealerships in LR, and have never experienced this level of service. I will definitely buy another car from Parker!!

Phyllis Gordon

On our third Lexus, the only thing better than the car is the excellent customer service we have received from Gentry, Dustin and Justin. It has truly been "our pleasure"

PAMELA Pankey

Wonderful place to shop for a vehicle. The people are fantastic. Loved dealing with everyone there. Rick was awesome.

George Tolbert

We bought our Lexus IS350C from Brannon Silkwood. The buying experience was great. We will definitely buy another car from Parker.

victoria scott

Over my budget but very nice

Xavier Heard

A car purchasing experience with Parker Lexus and Sales Executive Brannon Silkwood is like no other. You give Brannon what you are looking for in an automobile and it’s a done deal! We own our second Lexus after purchasing Mercedes Benz for over thirty years. My wife would not go back to a Mercedes after driving a Lexus for the past four years. When she takes her car for service Parker put’s her into a Lexus and she’s on her way. Great cars, great sales people and great service is the only way to go!

michael medlin

1st purchase from Parker and was a great experience all around ..SA Evan Buck was indeed great to work with . Would recommend Parker to anyone looking for first class Lexus service .

Sandy Hoelting

Our entire experience with Parker Lexus has been EXCEPTIONAL!!! Brannon Silkwood was our salesman and from the beginning, Brannon was incredible!! VERY professional and always accommodating!!! No matter when you call him, he has time for you (even though you know he is busy...but makes you feel you are the ONLY person around!!). The service department has been so wonderful! They are professional in every way!!! Every time our car is there for service, they take care of every single detail and keeps us informed. I LOVE LOVE LOVE my car and this dealership!!

Omer Solak

The worst Lexus service ever.. and a disrespectful staff.. Yesterday I went to Parker Lexus Service Department for an oil change for my 2008 Lexus ES 350. I got a quote of $85 for full synthetic oil change. Also I told “I hear whirring noise from tire. Can you check it as well?”. Service consultant told me “we will check it and give you a price before fixing it”. I went to the same dealer today as I scheduled to drop of my car. Another service consultant was helping me. He said “oil change is $119+tax and $75 to check what’s going on with tire.” I said “It is not what I have been told yesterday. Last time I also paid about $75 for oil change”. I was about leaving the site with their shuttle while we were talking this and I decided take my car out from there. Later, I checked their website and it states there full synthetic oil change is $69. I took my car back to the service and talked to Service Director this time. I showed their own website and told what happened with saying “there are 3 different price is here and we are coming based on what we see in your official website. Obviously these are your commercials.” He said “I will have them remove it from there.”. He accused me with abusing it (the commercial) and turned to his worker and said “You will give service his car last time. From now on he will take his car another place.” While I was expecting to solve the problem with the Service Director, he simply kicked me out from the store. His attitude was very disrespectful and I feel offended. No customer should be treated this way and no service provider has right to act like this, very unprofessional. They do not deserve giving service to Lexus customers..

Cindy Austin

The price way too high, bad people run business Not recommended at all. Don’t waste your time and money at this place.

Wanda Gipson

Great service. Chris was so nice

Andrew Peck

Great customer service

Jere Ocker

The nicest people I have ever dealt with, they give the finest service and on time service that I have ever used before. I would not consider any other automobile than a Lexus, great service and great people. Rick Wright keeps me up to date. Thanks Parker Lexus for your #1 service staff and salespeople. Thanks Jere Ann Ocker

wanda gipson

great place to buy a car. Service is excellent outstanding

John Dawn Gibson

We drove from Nashville to Little Rock to purchase our BMW SUV from Parker Lexus, and would do it again in a heartbeat! I wanted an X3 with all the bells and whistles, low miles, one owner, great price and found all of that and MUCH more. Rhonda Price was our sales associate and she was phenomenal, absolutely the best car buying experience we've ever had! After making the deal over the telephone, we took off early on a Saturday morning. Upon arrival our new to us BMW was sitting in their garage ready to go. We were in and out in 30 minutes and heading back to Nashville, after I received my rose and bottle of wine. (Never got those before when buying a car) Thank you Rhonda for your courteous and professional demeanor. Wish their were dealerships like this around us, but that's okay, we'll just go back to Parker Lexus in Little Rock!

Sloan Dokken

Eric Shaw was great! I live in Nashville and had a lot of questions about the used vehicle before I made the trip. He answered all of them accurately, and we agreed on a price before I traveled. Excellent experience.

Virginia Gibbs

The service department, bar none is the very best! Even though i purchased my car in Hot Springs, there was a recall that i needed to bring here to correct. They could not have treated me any better! My next car purchase will be from here!

Heather Girdler

Purchased my IS350 from Gentry Sakata and could not have dreamed of better customer service! Professional, knowledgeable and overall the best experience I've ever had purchasing a vehicle. I will recommend Parker Lexus to everyone I know as their overall customer service is nothing like I've ever experienced.

Michele P

By far the best service I've experienced. Brought my teenage daughter's used Lexus in for a recall. Didn't even buy it from Parker but received better service than I have for my brand new vehicles from Mercedes and BMW. Most people that post reviews here only bother to do so out of malicious intent. Wanted to take time to give credit where it is due.

Byron Riggs

Customer oriented. Wonderful physical plant. Acommodated us with an emergency.

Gohar Azhar

Gentry Sakata is the "best of the best", Sales Consultant! He had excellent knowledge about different cars, was extremely courteous and took time explaining all the new features of the car. The finance and service divisions of Parker Lexus are also great. I will have Gentry Sakata as the sales consultant for all my future cars and will recommend him highly to my friends. Gentry is willing to go the extra mile for his customers -- a wonderful experience!

Valrie Wade

just bought a 2016 IS 300 at Parker Lexus. Steve Eades was our salesman and did a great job. Love the Lexus.

moyez jaffer

Excellent service and a very beautiful dealership

Kathy Baker

Wasn't willing to work with us, went with Mercedes-Benz, bought car their.

Kona Ice ARV

Brandon made buying our car easier than any purchase we have ever done. He was very accommodating to my request and the dealings of purchasing a new car. Since buying the car Brandon has been there to answer any questions we have had and even helped us with normal maintenance. I just hope Brandon is there when we decide to buy our next Lexus.

buff blass

When I want a new car, I will only go to Parker Lexus because the sales, service and office team are outstanding. Several weeks ago I started looking for a new car and thought about getting a new brand after 10 years of driving Lexuses, but had to get the RC 350 because it's fun, luxurious and I knew I couldn't get better service anywhere.

Kristin Denny

I live 2 hours away, so I recently tried to contact Parker Lexus to schedule a test drice and several days later I have yet to get a salesman to call me back. I called and left messages and every time I did I was told the sales department was busy. I then decided to try my luck with contacting them online. A few hours after I sent my information in, I received an auto response from a Lacie saying to contact her with any specific questions I had. I responded to this email with my questions and still haven't received a response from an actual person. This is the worst customer service I've ever received from a car dealership and I definitely will not be using them in the future.

Dr. Ryan

I bought a extended warranty and I was able to get a refund when I sold my car. Mr. Maddison was quite helpful in this regard.

Kathy Bowen

Great service

Terry White

Everyone there was first class and one of the best car buying experience I have had thanks Brannon

DALE Rak

Excellent service department

Robin Orsi

I have bought at least 3 vehicles from Parker Lexus, and Gentry Sakata is my salesman. He is most friendly and helpful, even long after the sale is completed.He not only explains the new features, he will help program them, which is really helpful to those of us who are not up on the current technology. In the service department , Robin Berry is the one who gets things done for me in a friendly, helpful way.The car wash and the cookies package are a very nice touch to finish off the service.

Bill Maples

Gentry Sakata was very helpful and courteous. Even though we only bought a used vehicle we have had nothing but outstanding service during every visit. We would definitely return to Parker Lexus and Gentry Sakata the next time we are in the market for a car.

Lisa Wooten

Parker is my absolute favorite dealership. Outstanding car selection, experienced sales staff, caring finance team and customer service that is the best in the nation! Rick Wright is my "go to" guy for helping me find the best car that fits my lifestyle. I recently lost my husband and had to transition from my convertible to a 1-car family situation. He had me in a new RX350 by that afternoon! When it comes to service, I highly recommend Robin. Just driving into the bay and seeing his smiling face gives me the trust level needed to know my car is in good hands. Super Team, Parker!

Dustin Bean

Santa was good to me this past year! I was lucky to receive a Lexus GS450 Hybrid with a big red bow on top! I am loving the features, the quick acceleration and the service that I received! Thank you Stephen Eades for helping me become part of the elite Parker Lexus family!

Bill Kasdorf

BIG fans of Rick Wright. He has done a GREAT job of staying in touch with us even though we've not bought another Lexus since our '08 LS430 ............ but we haven't turned 48K miles yet!!! When my wife wants a replacement ----- it will be a call to Rick. Cheers to Parker and to Rick.

Liz Flippo

Parker Lexus was an absolute joy to work with! The staff was professional, friendly, and their customer service was one of the best I've ever experienced. I highly recommend Parker Lexus!!!

Michelle Grawer

The Lexus dealership here in Little Rock has outstanding service. Gentry Sakata goes over and beyond to help me and my team of consultants that earn a Lexus through our car program. The service department is excellent as well!

Mary H Harlan

We have purchased two vehicles from Parker Lexus--and have loved both; Lexus is by far the best vehicles ever! And Gentry is the best sales representative ever --he is always helpful and keeps us informed ! Gentry is wonderful to work with at all times!

Nancy Reese

I've purchased several cars from Parker Lexus and had great experiences each time. The last time I purchased a car, I was incredibly fortunate to have Gentry Sakata as my sales person. What a wonderful experience! Gentry is so friendly, personable, and engaging. He listens to your needs and directs you in the right direction without being pushy or hard-selling in any way. After my purchase, he was there each time I brought my car in for service to make sure I didn't have questions and that I was able to use all the features of my vehicle. Gentry is by far the best sales person I've ever worked with!

Walter Paulson

Went back to Parker Lexus after living out of state for many years, and the experience was the same. Everything top shelf. Evan Buck did a great job taking care of us.

Rick Perry

I have purchased several Lexus Vehicles from Parker since 1992. Rick Wright make buying a Lexus an enjoyable and delightful experience. The entire Parker team are professionals . I'm always 100% satisfied with my vehicle and my experience at Parker !

Anna Shannon

We've had an amazing experience at Parker Lexus! Jamie was hands down the best to work with and went above and beyond to find the right vehicle with the best perks and price! We truly appreciate his professionalism and expertise! He made our first Lexus purchase an enjoyable and exciting experience! Thank you Jamie! You're fantastic at what you do!

Linda Jansonius

Brannon Silkwood was the most accommodating sales person I've ever dealt with. He found the exact used car my daughter had requested for her 16th birthday and it was fabulous. She is still in love with it two years later. The service has been exceptional and I have absolutely no complaints. Will certainly deal with Parker Lexus in the future.

Todd Rouse

NEVER have I EVER had such a positive experience purchasing a car! Gentry absolutely went above and beyond the call and did SUCH an excellent job. I cannot say enough good things about Gentry and Parker Lexus! Thanks for everything!

Philip DeKoning

My attendant was kind, friendly, and informative. I now know that I have 2 warranty repairs due. Will get them done, as soon as I get back in town.

Cara Fowler

Excellent customer service. Gentry was incredibly helpful and knowledgable. I was so happy with my experience that I referred my grandmother and she has been equally pleased.

Chris W

My salesman Lem was awesome. Thank you Parker Lexus.

Margaret Kemp

After hearing all the positive feedback from four other friends about their dealings with Rick, I had the pleasure of purchasing my Lexus from Rick Wright. It is easy to see how he is a "master certified sales consultant"! But as important, I know I got the best deal on a wonderful car. He made the process so easy and so fun. I test drove multiple cars to ensure that I chose the right one. I have and will continue to recommend Rick without any reservations. Great guy!

Judson Hout

Everything positive, nothing negative! A truly 5-star dealership, and Rich Wright is a very nice man and an outstanding salesman.

Phil Carruth

I live 80 miles away from the dealership. The service professionals have always respected the appointment times or made arrangements that were satisfactory. We have purchased 3 new vehicles and I expect there will be more. Gentry Sakata has represented us very well during these purchases.

Jay Piva

I can not say enough great things about Parker Lexus. Friday 02/12/16 while on our way to purchase our CPO RX350 my wife and I were evolved in a rear-end collision 70+ miles from and 80 plus miles from the dealership. My wife was taken to the hospital as a precautionary measure. We were with out our vehicle and no rental company where we were at. After she was released I called my salesman Jamie Pinckard explained our situation and asked what he could do to help us out. He explained they were short handed the day, and didn't have anyone available that could pick us up. After a bit back and forth Jamie said he could bring the vehicle to us after they closed. I agreed and we waited his arrival. Needless to say it was a long day but Jamie and Parker Lexus went above and beyond. Our CPO RX350 was perfect, full of fuel, and everything we were hoping for. After some paperwork in the parking lot of the hospital we were on our way home. I cannot say enough great things about Jamie Pinckard and how he went above and beyond. Truly an awesome individual.

Michael Mcbryde

I've been working with Stephen Eades over the last several months to help me find the car I was looking for. I started looking officially last fall and knew I wasn't going to buy until January, I was very appreciative that he was patient and didn't try to push me into buying before I was ready. His knowledge of the car and its features was not only impressive but also very helpful while training us on the day we purchased. We will be repeat customers of Mr. Eades for several years to come.

Marlena Urby

My experience with Jamie in purchasing a new Lexus was excellent. He was extremely helpful and knowledgeable. He went above and beyond and exceeded all expectations. His professionalism and patience made the car buying service a great one. I plan on purchasing all future vehicles with Jamie and would recommend him to my friends and family.

Martha Bryan

16 years of superior vehicle service, and exceptional customer service.

Sharron Hord

Dealing with Mr. Sakata is such a pleasure. He is so courteous, helpful & really goes out of his way to accommodate us & help us get what we want in our Lexus. Thank you.

Dave Sorge

I've bought a LOT of cars in the last few years. It's a weakness I have. I love new cars. Between vehicles for myself and my wife, I've purchased 7 new cars in the last 4 years. I've worked with dealers with Nissan, Infinity, Jeep, Honda, Mini and Chevrolet. Most recently, I decided I wanted to give Lexus a whirl because I really liked the look of the new RC. I decided to stop into Parker Lexus for the first time and see what they had. Fortunately for me, I was paired up with Jamie Pinckard. Jamie made the car buying experience one of the best I've ever had. I never felt pressured to make a purchase (it took multiple visits before my purchase). I was always treated with respect and kindness. Jamie knew the cars inside and out. When I had a question or a concern about something, Jamie was quick to address it and take care of business both before and after my purchase. It's rare that I'm willing to go back and purchase multiple cars from the same person/place. I can say with complete confidence, I'd buy every car for the rest of my life from Jamie and Parker Lexus if they had what I was looking for. From the front lobby to the back of the service department, the entire team is nothing but first class professionals.

Dick S.

We had the best experience dealing with Parker Lexus, we couldn't find the model we wanted here in Nashville but saw it on line at Parker, we called and talked with Brannon Silkwood who was the nicest person, very friendly & knowledgeable,, we drove out to Arkansas, he had the car already for us, a Lexus Prefered with 9500 miles on it,he made a great deal & we drove away, he even sent us fresh cookies & a plant. We would not hesitate one second to buy another car from Parker. We now have 30,000 miles on it without a bit of trouble. This is our second Lexus & would not own anything else, the quality & dependability is uncomparable. Buying a car in the past we always walked away without that warm fuzzy feeling, but not here!

Jason Gaines

Me and a friend went to shop for wives for Christmas the salesmen told us that only salesmen could drive during a test drive I asked if we could buy the car in cash test drive it and we didn’t like it would they return the money he said that wasn’t an option we wearing work attire and the car we were looking at was used gtr Nissan which we intended on buy for cash we then left and I called and spoke to a manger who told us to go back and speak with Brandon the used car manager so we did and he told us the reason we weren’t allowed to drive was the salesmen thought we were on something in which case I asked the manager if he though we were on a substance in which case he said no then I asked them what was the reason if not for our appearence he could t answer then said do you wanna drive the car or not we chose to call an attorney first I have went forward with the lawyer but an apology and possibly be able to test drive the car Jason gaines

Kathryn Morrison Rinehart

Great customer service every time my car needs a tune up. Excellent staff that is eager to please! I highly recommend Parker Lexus.

Steve Womack

Very impressed with the customer service here. I bought a 2007 Lexus LS460 and was treated as if I was buying a 2015 Lexus. Over the top customer service and friendliness. Ashley Jones and Brannon Silkwood, JOB WELL DONE! If I look to upgrade my 2007 in the future, I will buy from nowhere else but Parker Lexus and I live 200 miles away.

Kelley Johnson

I have purchased at least 5 cars from Brannon Silkwood over the years for my wife and myself. He has always been very accommodating and a pleasure to work with. He has a way of making you feel like you're the most important person he's ever dealt with. The service has always been exceptional. Will certainly continue dealing with Brannon and Parker Lexus in the future.

Nicole Kinzler

I won my first Lexus through the company I work for last year and had no idea what I was about to get hooked on:) From the beginning I was floored by what incredible service I received while picking out my car. Gentry Sakata Is AMAZING and I'm excited to continue working with in the future. I would defiantly recommend him to anyone.

Voncile Martin

We have bought two Lexus SUV 360's from Gentry Sakara at Parker Lexus and have had incredible service from him and the staff at Parker Lexus. Everyone we have dealt with have been knowledgeble, courteous, prompt, and fair. Appearances count to customers and the staff is always so well dressed and friendly. What else can we say?. Parker Lexus is a 5 star dealership. And we will continue to use Gentry Sakara as the person we will go to when we buy our next car. Thank you, Gentry!!You're the BEST!!!!!

camesha williams

Service was superb.i was there on Monday May 18 to have a recall fixed.i was treated like a queen.Great service.

Ravi N

2 years ago I leased my first Lexus ES350 at Parker Lexus in Little Rock, AR and to be honest I think I got the very best deal. No gimmicks or tricks played by this dealer. Why I am saying this is, I moved to Chicago area recently and I leased another Lexus here. I did not get that kind of a deal here when compared to the deal of my first Lexus at Parker Lexus.

Chelsey Alley

Josh Lynn was great and we enjoyed buying my RX from him.

Susie D.

Great service here. We have always been happy with them

Cindi Vivenzio

Very nice establishment, ok inventory but the salesman was not interested in selling me a car! Walked around with me as I looked and questioned about several cars. Not once did he ask if I wanted to test drive anything, didn't even OFFER to open/unlock any of the cars so I could even view the inside! I bought a lexus elsewhere 4 days later. Sorry Scott.

Terry Kellum

My wife purchased a pre owned lexus from here and we get 2 yrs free oil change. So she goes up there and they wont give her a courtesy car because she wont go with their recommendations of silly stuff like changing a/c air filter. I take it up yesterday for oil change and they tell me I need an "engine" air filter and a/c air filter and it will cost me 108 bucks. Of course I tell them no because these 2 filters only cost 30 bucks and a child could install them. Then a few minutes pass by and they come to a lady sitting near me with her "engine" air filter showing her with a doom and gloom attitude that she really needs to change it and the a/c filter for 108 bucks and she told them to do it but she wasnt expecting to spend that kind of money today....!!!!BEWARE!!!! they will do everything they can to take advantage of you especially if you are female. just because it's a high end brand they think you will pay them big money for small issues and I promise you that they will find something wrong with your vehicle..you've been warned...oh and since I didnt buy into them they didnt fix my tire pressure or warning

Lynn Fagan

Our family has purchased several Lexus vehicles from Parker over the years and we currently own three. Rick Wright has been our salesperson since we first came to Parker and the whole experience has been wonderful. Rick has always treated us like family and made sure that we received the best possible service. They make it easy!

Nancy B.

We have purchased two cars from Gentry Sakata. He is by far the best car salesman we have ever used. He is down to earth, not pushy or overbearing, and is friendly and knowledgeable. We feel comfortable calling for anything and at any time. Always we are made to feel that our needs are important and welcome. We look forward to stopping by his office just to touch base and say "hi". Two thumbs up!

Taylor Shouse

Purchased a pre-owned car from Parker Lexus and Evan buck. Was very pleased with the process and their willingness to follow up with me after the sale. Satisfied customer.

Ryan Ward

Always good service

Steve Frazier

I have purchased two vehicles from Gentry Sakata and known him for 5 years. You don't buy another car from the same salesman unless you're totally satisfied with the way you've been treated. Gentry was exceptionally attentive to our interests and needs. HIs knowledge of Lexus vehicles is only exceeded by his courteousness and professionalism. Everyone who purchases a car believes they "got a good deal." But, very few enjoy the process or consider the salesman their friend. Gentry breaks all those stereotypes. He never pushed us to make a decision. Of course, he got us a good deal, but as we were closing on our first purchase, he made a statement that probably many salesmen make. He told us to call him if we had any questions about the car. My wife and I took him up on that promise several times over several months. Not only did he take our calls and answer our questions, he was genuinely interested in us as "his customers." He has treated us like that for 5 years. That's why we became friends. I wouldn't buy a car from any other salesman!

Louise Tausch

I am on SUV #6 from Parker Lexus. Rick Wright has helped me each time. He never pressures me into something I don't want. He just lets me find what I want. I really appreciate the time and patience of Parker and Rick.

Cory Pratt

Jamie worked diligently and thoroughly to get us exactly what we were looking for. We own a 2004 GX470 and Jamie went above and beyond showing us the 2016 version. He also found pricing options and other finance options that were simply perfect for what we wanted. Thx Jamie

Susie K Williams

Very friendly staff; always polite & helpful. And I LOVE the cookies!!

fernie Salinas

Hands down the best car shopping experience ever,Jamie and Rob exceeded my expectations,really good people.

Candi Smith

Buying a car can be a hassle along with stressful but from the first contact 4 months ago, to the test drive to then customizing my new AWD hybrid, my salesperson Stephen kept me in the loop as well as got me the deal that I wanted. In less than 3 hours from start to finish, I finally have the car I wanted. Patience does pay if you plan on wanting a specialized Lexus but it was worth the wait. My only recommendation as this is the second car I have purchased from a Parker dealership is to modernize your offices. For those in their 30’s and even 40’s, the all wood, all business suit look is a little uptight and 1990’s as well. People go for the brand but also want to feel comfortable. Sales can look as professional in a nice, dri-fit polo in 100 degree temps as they do in long sleeve dress shirts. I would highly recommend Parker Lexus!

Rourked Herndonmk

For service was able to get in and out and took care of the whole warranty making it simple for me.

asif hemdani

This is the best place to buy cars!!! Best customer service, ALWAYS every one is friendly & helpful. Loaner car program is awesome so u don't lose your work or a day.

Ashleigh Davis

I bought my first Lexus in 2010 from Brannon. He was exceptionally helpful during the process, as we don't live within the area of the dealership and had to do everything by phone and email. He answered all my questions, set up a test drive, ordered my car to my specifications and called me the minute it came in. When we arrived to pick it up, he showed us all the features, helped us finalize the purchase and made sure we were well taken care of before we headed back home. I'll definitely buy my next car from him if he's still there when I'm ready.

Steve Pinter

We bought my wife her Lexus a few years ago from Brannon and he was the best! Always polite and honest and never pushy. We had been looking for a few weeks and he called us as soon as this car came in with all the features we wanted! Now, over 100,000 miles later, we still enjoy it very much!

Emily Chambers

Paul provided me with superior service. Everyone was very helpful and professional.

Rachel Kennedy

Have been coming here for years and plan to continue, Robin always tells me what I need and what I don't, and i haven't had any car trouble since coming here

Eric Imsande

Again, thank you for the incredible service I received while buying a car from Parker! I came home from work and found flowers on my doorstep? You guys go above and beyond… Even though you are a 10 hr drive from me, I am still going to recommend Jamie and your dealership to friends and family.

Laura Creach

Parker Lexus is an amazing dealership. Brannon Silkwood is a top-notch salesman and a all around good guy. He is easy to trust and talk to. Buying a Lexus at Parker is an adventure and not your normal car buying experience.

Tonie Taylor Short

Amazing customer service,my husband dealt with Stephen Eades he was incredible,efficient and personable!Thanks so much for making the purchase of our GX 460 such a great experience.Thank you for the wine and flowers..You guys are the best

Velda Lueders

Currently driving my third RX350 from Parker Lexus. Brannon Silkwood has been my sales representative each time. I am continually impressed by his knowledge of the product, and his ability to find exactly the vehicle I am looking for. The service department is top notch, and I am always treated with courtesy by all members of the Parker Lexus family.

Luann Henderson

Excellent Customer Service! Chris is awesome! Everyone was & my Lexus is great!⭐⭐⭐⭐⭐

R Monique Williams

Brannon Silkwood truly wants you to have what you want. And that I love it. #parkerlexus

Margie Powell

Rick Wright and Parker Lexus are synonymous with outstanding service and quality products. Customer satisfaction is not just a concept with them, it is intrinsic within the dealership. I have purchased 3 Lexus sedans from Parker over the last 25 years and have never been disappointed in the vehicles or the service. I will be a Parker Lexus (and Rick Wright) customer until I am no longer driving. If Rick retires, I'll make him return just to handle my sale!

A Google User .

I have been a customer at Parker Lexus for several years. I continue to be impressed by their level of service. Everyone from the sales team to the service techs are friendly, courteous, professional and knowledgeable. When I purchased a luxury vehicle I expected a higher level of service; I have received that at Parker. I also expected to pay a little more for that service, but the value has been absolutely worth it.

Frederick Lewis

Hands down the best Lexus dealership. The service department is outstanding. After doing business with several Lexus dealerships over 20 years, I soon realized that there are none better than Parker Lexus for sales or service.

Linda Venditte

Just recently bought a 2015 Lexus. Staff was very knowledgeable and thoroughly went through the vehicle with me. Would highly recommend this dealership!

Justin Hasson

This dealership is crap and the employees know it! Absolutely some of the rudest workers in the world. Please pay attention to the 5 star reviews and how many are being posted within a small time frame. The 4 stars and less are a lot more truthful.

C. Robinson

Best customer service ever!.

Dwight Gardner

These people think they are better than anyone th a t comes in

Randy Martin

2 years ago, I purchased my ES350 from Brannon at Parker.They were that pleasant and NON-pressuring over the phone. Their price was significantly under what my options were in Memphis or Nashville, I called Parker to compare with Memphis. I ended up driving from Memphis to Little Rock because the experience, price, and selection was so much more appealing than in Memphis. 2 1/2 hour drive was so worth it, I'd do it again.

Diane Burch

Pleasant surroundings, very polite, professional and helpful service department.

Julie Finley

I recently purchased a pre-owned 2015 RX350 from Parker Lexus. I shopped around at different dealerships for a mid-sized SUV and changed my mind more than once. My sales consultant, Josh Lynn, was super helpful in helping me find the perfect car for my needs and personal taste. I appreciated his kindness and the absence of pressure to purchase outside of my comfort zone/budget. I LOVE my “new” gorgeous ride and I smiled all the way home! I will definitely look Josh and Manager Brannon Silkwood up any time I find car shopping in my future. Highly recommend!

Jan Dougan

I bought my Lexus almost 3 years ago from Rick at Parker Lexus. I can say it was one of the best car buying experiences I have ever had. I continue to use their service department for routine maintenance and they take excellent care of me. When I get ready for a new one, it will be with Parker Lexus and Rick Wright.

Katie Brown

They honestly have the best sales and service team! Will be recommending to all my friends and family.

Nancy McAlexander

Great service. Our sales person Bradon was helpful and not pushy. When coming in for service he always stops by and check on you and makes you fell welcome. Service department is helpful and gets you back on the road in a timely manner.

Debbie Tiner

I am constantly impressed by Parker Lexus. They truly make you feel like you are the only client they have every single time you enter the place or call them on the phone. I have purchased 3 cars from Brannon Silkwood and it has been easy and fun every single time. He has earned my trust for sure. It's definitely the small details that make a difference and they pay attention. I will always be loyal to a place that takes such great care me!

Alicia Lowery

Love my car! Professional service

Mary Frizzell

We've bought two with Gentry and not only were the experiences the best we've had buying new cars, it was actually fun! And he's always available for those sometimes stupid questions I have. Plan on visiting with him Thursday morning in fact.

Ashley Montgomery

Best car buying experience I have EVER had! They treat you like royalty! I will continue to buy from them! Plus they have fresh baked cookies and sodas for customers!

Dee E Webb

We purchased our first Lexus from Parker Lexus in 1997 and have gone back to repurchase new vehicles 4 additional times since because of the product itself, exceptional dealing with the Master Pro, Rick Wright and no worry service after the sale from Robin Berry. They are above the very best, trustworthy people in our opinion. We trust them both and have recommended several friends/acquaintances to them when asked about our experience with Parker. Rick found a Certified Lexus for daughter and kept a heads up for a clean, well taken care of used vehicle for our Grandson as he approached 16 years old. Our comfort zone with Parker , Rick and Robin cannot be measured.

AZALEA JASSO

Our family loves the service we get at Parker Lexus. Gentry Sakata goes above and beyond to take care of us. We love our cars.

Ryan Kingrey

First experience with purchasing a Lexus. Jamie, my sales advisor, was extremely friendly, helpful,and informative. Great experience overall and will purchase again from Jamie and Parker Lexus

Daniel Endrizzi

Jamie Pinckard and the team made my purchase an absolutely wonderful experience. I purchased a used Mercedes C63 out of state, sight unseen, and had the vehicle shipped. The car was delivered in better condition then described! I would absolutely do business with them again and I would recommend a family member to shop at Parker Lexus. Great experience and great people.

Cindy richardson

Great customer service! Love my new ride!

Amy Huskey

I could not have had a better experience than Parker Lexus. Rhonda Price was very professional and kind. She went the extra mile for me. I got the Lexus GX 460 exactly like I wanted for a great price. I will no longer drive to Dallas! The best deals are at Parker Lexus.

Tina Brown

Gentry Sakata is an outstanding sales consultant. My husband and I purchased a Lexus GX 460. Gentry was very kind and knowledgeable about all of the bells and whistles on our vehicle. He even drove to our home on a Sunday to explain the operation of the vehicle in full detail. We love everything about our experience at Parker Lexus.

Lavonne Laughlin

Friendly service Expensive for Repairs, but the jobs are done right.

William Ball

We have a new Lexus, like we have most all the time which is the only cars we get. I drive a Lexus SUV in witch I love very much and some of my partners drives Lexus. We think Parker is the best place to get one. I think the people working there really care and that means so much in buying a new car. Thanks, William Ball

Floyd Garrot

I have purchased 4 Lexus automobiles from Parker Lexus and Rick Wright has handled all of the sales. Rick is a super salesman and an extremely nice guy. It has been a pleasure doing business with him. My first Lexus was a 1990 sedan that was probably the best car ever made. Needless to say I am sold on Lexus and I really appreciate the first class treatment a person gets at a Lexus dealership. Rich definitely gets 5 stars in my book!

Beth Shanks

I cannot say enough to describe to describe what an awesome experience it has been to purchase my Lexus at Parker Lexus. Gentry Sakata sold us our 2012 ES350. Being a new Lexus owner, I have had many questions concerning all the new technology on my car. Gentry has been great at assisting every time! After driving so many other makes and brands having manny issues, we decided to try a Lexus. I have never before had such a sweet ride! In addition to this, I have not had any issues at all. If I need a courtesy car, while mine is serviced, it's not a problem. All my regular maintenances have been a breeze. The service department has been courteous and efficient. Furthermore, I wouldn't want to drive anything else, after owning a Lexus. I travel a lot and have driven other new cars. There is absolutely no comparison! If you are looking for a smooth and quiet car, this is your place to shops do this is your car to buy!

Erica Treadwell

Staff could be friendlier and a little more organized

andre chester

Awesome salespeople and a first class service department!

Cheryl Catalano

It is always a friendly experience there!

Ruth Goff

I have bought two cars from Brannon Silkwood. He was knowledgeable and very accommodating. If I can ever buy another Lexus, He will be the one I seek to hep me. Ruth Anne Goff

Al Lujan

We have purchased several cars from Parker Lexus. Rick Wright has been our "go to guy" and he has been extremely knowledgeable, helpful, and has delivered on all he has committed to. The dealership service has been outstanding including the provision of a courtesy car for my use. The Lexus brand and Parker Dealership (Rick Wright) will continue to have my future business.

B Green2

Great service staff! I will be back!

Jacque Burchfield

When I wanted to buy a 2011 LEXUS , husband and I checked in Shreveport, La, Baton Rouge, La and Jackson, Ms. My husband called Parker Lexus and ask for a salesman. We were lucky that he was connected to Rick Wright. They more or less made the deal over the phone. Parker Lexus gave us the best deal over the other three dealerships. We live in Louisiana and it is a three hour drive to Parker Lexus, but it was all worth it. When we got to the dealership my car was still on the transport truck, so it had to be serviced. Everyone at Parker Lexus IS very friendly and helpful. The only time that I had to go there for any type of was to buy a new remote for my car. That was only because my dog chewed it ! My next Lexus will come from Rick Wright at Parker Lexus.

Amanda Lum

One of the most honest dealerships I’ve ever been to, strongly recommend them

Candice Johnson

Arun was very nice when helping us ..

Lance Stroud

You will only get the best from this dealership. Parker Lexus history of excellence and customer service is known nationwide. Whether looking for a new or used car for your family or for yourself you will be treated with the utmost respect.

Jayna Patel

Always receive great service. From the time I drop the car off to when I pick it up I know the care is in good hands. All the staff are well informed and honest about the recommendations. Also love the fresh cookies at each service!

Suzanne McCarty

Visiting Parker Lexus and the buying experience was a first-class event. The sales professional gave me attention to detail and it was evident that he listened to what I was saying; he really paid attention. He knew I was looking at other brands and never tried to talk me out of it--just answered my questions. I really believe Dustin wanted what was best for me. I appreciated that because that is what I want for my clients.

Michael Fisher

I purchased my RX 350 one year ago. My experience from the sale, service and parts departments exceeded my expectations. Gentry Sakata went above and beyond to show the cars, answered questions and completely explained all controls and nav. system. I have had the vehicle in twice this past year for routine service. With an appointment set I was given a loaner to drive to work. The loaner was clean full of gas and the same make as my RX. I have had two experiences with the parts department and both times the staff was very friendly and helpful. I would highly recommend Parker Lexus to anyone.

Wayne Chapman

After a recomendation from a colleague at UALR, I walked into Parker Lexus dressed in a scroungy sweat shirt. jeans and tennis shoes to do some browsing. The first thing I noticed were a bunch of neatly dressed salespeople who looked like they were coming out of a corporate bank executive meeting. No one seemed eager to welcome me except Gentry (well, to be honest, he might have been pushed by one of the salespeople that had seniority). Regardless, after some chitchat we connected our mutual experiences with the Japanese American in Arkansas and California. All I knew at the moment was “I Like This Guy,” and a few hours later I was buying my first brand new Lexus.

Carolyn Jones

We bought our first RX 350 from Parker Lexus in 2007 after looking and researching for several months. One of our friends recommended that we ask for Rick Wright when we were ready to make a purchase, and we were so glad we did. Rick answered all our concerns and went out of the way to make sure we got exactly what we wanted. We enjoyed that car very much and knew that we would always drive a Lexus. So in 2014 when we were ready to buy a new car, we returned to Parker Lexus, asked for Rick again, and are now enjoying our 2015 RX!!

Andrea Hamilton

I always have a pleasant experience when I'm in for routine service. Justin, my advisor, is always helpful and takes time to explain any questions I may have.

Toya Denson

Dustin is Great!!

Jason Sparks

We received a fair deal on a used car that has been traded to them.

Neta Wood

Jamie Pinkard made my car buying experience the best I've had! He was patient and professional. Every question I had received a knowledgeable and understandable answer. Jamie worked hard to give me a very acceptable price. I felt important to him and I was comfortable placing my trust in him and Parker Lexus. I expect my future association with them to be equally accommodating. Jamie has encouraged me to call or stop by with any needs or questions. I'm so pleased with my new Lexus and so comfortable knowing I can depend on Jamie and Parker Lexus!

Greg Dee

Wait time is way too long & the prices much too high. They make it seem high class in there so they can charge $120 per hour on labor. Go to any other mechanic or even a Toyota dealership & you'll get the same parts but a cheaper price because of the difference in labor costs. An oil change using Lexus oil at Toyota is $50, at Parker Lexus that same oil change is $180.

Matt & Karen Bennett

I hate dealing with car dealers because you are there for EVER. we got there at 3 and left at about 5. Fast friendly service, great deal and amazing atmosphere!! Highly recommend you won't be disappointed!

Mary-Kate Hartley

I had the most incredible experience at Parker Lexus! I worked with Eric. He was extremely helpful every step of the way and very knowledgable. I'll definitely recommend Parker and Eric to all of my friends and family!