Reviews of McLarty Volvo Cars of Little Rock (Car Concessionaire)

William Bauldwin

Overall great experience. I purchased a pre-owned 2016 Buick Encore Sport Touring. The process was smooth. Initially got a modest financing rate, secured a lower rate through a private lender and they matched it. No added sales pitches in the financing office...just a fast friendly transaction. Only negative I could give is that they wouldn't budge on the vehicle selling price for the pre-owned vehicle. What you see online quoted is probably what you will pay before trade, down payment, and taxes (if you opt to pay those yourself). In their defense, the price quoted was approx $600 above black book average trade and about $400 below blackbook clean trade. All in all, I would recommend this dealership for the ease of the deal. They have quality pre-owned vehicles that you can get into to avoid that initial heavy depreciation expense that is associated with a new car purchase and get that new car feeling still. My car: 2016 Buick Encore Sport Touring Only 11,850 miles on it They have many great pre-owned vehicles on their lot with low miles...give them a look if you are looking at upgrading.

Christian Rinken

Nice experience. Nice People. Had trouble with my Volvo. They fixed at the same day.

S B

They give you room to look

carol shockley

I called McLarty Volvo a week in advance to schedule service on my vehicle purchased from McLarty 8 months ago. I requested a loaner vehicle and was told that one would be available. I arrived as scheduled to be told that a vehicle was not available “there isn’t a vehicle on the lot”. I did not receive advance notice and no apologies were given. I waited 2 hours and missed my other appointment. I received poor customer service!

Natasha Brown

I have always experienced excellent service! Wonderful experience.

Maritza Dominguez

Excellent service!

Colette Danzey Matthews

We somehow went a week early and McLarty was nice enough to work us in. We couldn’t get a loaner but I understood. We had an awesome driver, Clarissa who took us anywhere we wanted to go. I really appreciate the convenience.

Marlene Kuras

My experience at McLarty Volvo was awesome! I have made friends with the gentlemen that helped me work a financial deal that gave me the vehicle that I wanted at a price that I could afford. Jason Jones is the most knowledgeable representative of the Volvo product you could ever get! Jason really loves the Volvo for its amazing ingenuity and quality, he patiently taught me the numerous features of the ZC60 and was truly excited for me! Jason also helped me get the vehicle at a price that was affordable for me, he truly was not concerned about a commission! Will Anderson was also instrumental in giving me a affordable deal and some additional warranties. He helped greatly with the payment plan. Both Jason and Will were an absolute pleasure to do business with, and I know they will be my friends in the future. Thanks for making this process fun! Marlene Kuras

Candice Boston

Great customer service! Jason is awesome, he does online sales at volvo. He is very helpful in trying to find the right vehicle for me and in my price range. Definitely recommend this dealership.

Ron Jones

My most recent experience at North Point Volvo was not good. I went in for for some warranty work and was charged for service that I felt did not need to be performed and had nothing to do with the reason I took the Volvo to be serviced.

Bethany Pike

Excellent experience! I love the car and the service was exceptional!! Gator Waltermire was amazing to work with!

David Clausing

Fantastic service at McLarty Volvo. Jason and Will were very helpful. Jason took all day to work with me and even stayed late to make sure everything was taken care of.

Keith Rogers

Great people to do business with.

Nicole Kerr

Love this place great people and they helped and worked with us!

Deb Young

Love my new XC90 Volvo. Folks at North Point Volvo are friendly and helpful! Chris Franke went above and beyond to help me out recently!

John's Morehead

Good 1

Scott Valentine

Fast, friendly service!!!

Kyle Ferguson

Friendly, knowledgeable and helpful. If you want a positive buying experience instead of being harassed and talked "at" and can afford a BMW, buy it here.

Brad Beatty

Our sales person, Mr. Franke, was patient and professional. He was very knowledgeable about the XC90. I would highly recommend this dealership. This was our first experience with Volvo and we love the car we purchased. Overall great experience!

Tyson P

If you are in the market for a Volvo, talk to Sean Taheryan. I told him I wasn't going to purchase anything until next year(and with the fiancee's blessings), & he still provided me with the highest level of service.

cale white

Great buying experience with Garry, felt like they went the extra mile to accommodate my wife and I.

Rob Lashbrook

Worked within my schedule for the drop-off. They performed the repair quickly and washed and vacuumed my car, all within two hours. Ryan Weatherly's customer service was excellent.

Leighsan Harrod

Fantastic service! Shuttle back to work provided and a wash and vacuum along with my scheduled oil change and tire rotation. Look forward to going back and love driving my Volvo!

M Taylor

Great Experience - No Hassle / No pressure sales team - Desiree Lovell - my sales rep was helpful and informative in answering all my questions before I purchased my 2014 328i

Mark Conger

Great service at 10,000 miles on my new Volvo. Free quick and offered to wash her too.

ozge tasar

I have been doing business with Bmw of Little Rock for many years. I love the product and the awesome staff. Everyone is very nice and professional. I dont like writing reviews hardly ever, but I recommend LR BMW to everyone. My sales person Ms. Desiree was exceptional. I got the best deal and exactly what i wanted. She went above and beyond, to make sure I was 100% satisfied. I also would like to recommend Ryan in service. He is great.

Jenil Patel

Always the best place to get my Volvo serviced :)

Mike Terrell

I am new to Volvo and to North Point Volvo. I was very pleased with my first service experience. The knowledgeable and friendly staff were helpful and gave me confidence that the work was in good hands. I was treated with fairness and honesty and I will definitely return to North Point Volvo in the future.

Wesley Walls

Excellent sales and service at McLarty Volvo. We just purchased our second Volvo, and Chris Franke proved exceptionally familiar with the product and options (unusual for many car salesmen). The final delivery walkthrough was also thorough, the car was detailed, full of gas, and stunning in presentation!

Michael Fiteny

Excellent Service......everything as promised

Sally Randolph

This was by far the best car buying experience I have had!! EVERYONE who I dealt with was friendly , knowledgeable and went out of their way to be helpful. My salesman, Gaylord was the best!! It did not matter that I was buying a used Toyota- I felt like I was an important customer to him. Will in the Finance Dept was equally impressive. Overall I could not be happier with my purchase and experience!

Carolyn Eoff

Mcclarty Volvo always does a good job and the people there are courteous and helpful.

Heath Cruikshank

In February 2019, I purchased a Volvo XC90 R-Design. I LOVE this vehicle! I have owned several different cars from Honda to Mercedes and this is my favorite car to-date. My wife also LOVED my new Volvo and wanted to take it from me immediately. However, I had a very unpleasant financing experience with McLarty during my purchase. After the purchase (long distance transaction), I explained my experience to Keith, McLarty Manager, and he was very open and honest about McLarty not providing me the best experience they could have and offered to do whatever to make it right. I asked him to work with me to buy another Volvo XC90 for my wife and he was VERY professional and did everything to make up for my previous experience. Keith not only addressed my issue but won back a customer. Thank you

Maddy Weiner

I bought my first (used) car at McLarty Volvo and had a great experience - the team of people who helped me test drive different cars and finalize the purchase were all extremely friendly and honest. The process of filling out paperwork and getting everything arranged took longer than expected (and probably longer than necessary); however, I am very happy with my new car and would go back to McLarty Volvo again!

Ricky Thomas

Wow the new XC 90 T6 is amazing. It’s a full-size third row seat SUV from Volvo. Always the best and safest car in the class it is a beautiful vehicle. Also love the new full-size sedan it is called the S 90 T5 all drive momentum. The one in the picture is silver with tan leather interior with a black wallet it is so beautiful. I highly recommend shopping and buying a Volvo here.

Arlene P Adams

I call they bring me a comparable vehicle they fix everything they find wrong and wash the car. It would be even better if they could vacuum also. For a busy professional it is great having a no worry visit.

Robin Williams

My sales representative, Mr. Cockings was not pushy. He listened to my needs/concerns and helped me find the exact vehicle for me at the right price. The gentleman I worked with in the warrenty/finance department was extremely organized and knew his products. I was very impressed with the overall professional atmosphere and friendliness of the sales associates. It was a great experience. I will send family and friends to this dealership. I highly recommend!!

Joseph Johnson

Great new showroom and service center. The staff is great! Friendly and always there to answer your questions!

Chioke Elmore

This place was amazing! Every single employee was friendly, attentive and went out of their way to make sure our needs were met. I still can’t believe how we just stumbled upon this amazing dealership. They truly put the customer first. Thank you Daniel and team.

Charlotte Freeman

Daniel and the service team at North Point Volvo do a very good job for me. They get the work done as quickly as possible, and he keeps me informed of any service related issues with my car.

Michael Brown

So, I was a little anxious because I've had mostly negative experiences with dealerships being pushy and high pressure, and this being a high end dealer...well, let's just say I was skeptical about talking to anyone, but I was browsing the McLarty website and found a few vehicles that I wanted to take a look at in person. I pulled up and could see the Audi A7 that I was interested in, but I didn't spot the Q5. A fella, Josh Pate, comes out while I'm reading the information sheet on the A7, we went over a ton of things, and he even personally went to another one of their locations to get that Q5 just to let me see it... We talked to one of the loan managers, Will, and he went through my finance, warranty, gap coverage, and other options to get me the best deal and work my payments close to my budget goal, and to make a long story short...I am now a very proud owner of an Audi A7. I've never been more happy with a purchase. I was halfway joking when I told them this...but these guys are absolutely welcome to come to Thanksgiving dinner this year.

Tod Martin

Took awhile to get the car fixed because they didn't have the parts on hand. Apparently my car's issue isn't a common problem. The problem was fixed and covered under warranty. Service was good but cleanup after the service wasn't up to the level of our previous experience here. There was a trim piece from the center console sitting on the back seat (I re-attached it myself at home), smudges on the inside of the windshield, and dirt/grease smudges on the leather seats. All easily cleaned once we got home, so not a big deal, but inconsistent with our previous experience.

David Wilcox

Great service

Troy Busbee

I would wholeheartedly recommend anyone interested in buying a Volvo to visit North Point Volvo of Little Rock. The staff there are extremely friendly and personable. They will not pressure you, but rather will bend over backwards to help you in any way that they can. Gaylord, a salesperson, provided us with the best car shopping experience we have ever had. The manager John also assisted us in a kind and supportive manner without pressure. My hat goes off to them and the entire team at North Point Volvo. Well done and thank you.

Sarayla Harshman

This is by far the best dealership I have ever worked with. The customer service here is as above and beyond as you can possibly get. My salesperson, Sean T., the Sales Manager, Eric S., and the Finance Director, Will A., were friendly, open, and most importantly (in my opinion), honest with me about the whole process and never once made me feel like any sort of burden. They worked their magic and got me an absolute fantastic deal on the car that I desperately wanted. I have never had anyone, in any way, work so hard to accommodate my situation and make sure I received a deal that I could afford and that I was happy with. Will wasn't even able to start my paperwork until after the dealership had technically closed, but he and Sean stayed until almost 8 PM that night to make sure I was able to take my car home that night! I cannot truly express my gratitude in words, try as I might. This is a one-in-a-million dealership, and it would be well worth your time to start here in your search for a vehicle!

Jody Spakes

The work done on my vehicle was very good. The only complaint is the customer service. I would think being a Volvo dealership would mean premium service / attention. I can’t put my finger on anything specific, but I know the way Toyota makes you feel....

Kimberly Schluterman

Fair and straightforward negotiations, friendly and straightforward service.

Bill Simmons

Awesome salesman and service. They took care of me and made the process fun.

Gale Scott

Fast and efficient service. Highly recommend the service department!!

Blake Davenport

Excellent staff. "Gator" is far and away the best salesman I have ever met. He's way more interested in you getting what you want and can afford, than trying to just sell you a vehicle. Caring and honesty aren't the typical words used to describe Cars salesman, but he changing the stereotype one customer at a time.

Gary Rodgers

Recently bought a used Z3 from an individual, my first BMW. I was very impressed with the service I received and the helpful attitude demonstrated by Troy. I'm sure I'll be seeing the folks at North Point again, and I can highly recommend them to others.

Debra Oliver

We needed to trade in our car and buy something new. I usually do not enjoy dealing with car salesmen but McLarty Volvo did a wonderful job. The entire sales team were friendly, helpful and let us take our time. There was never any pressure to buy and the trade in price we received was very fair. I would recommend them to anyone in the market for a new car.

Carol Leak

Very pleased with our service for our Volvo. Friendly and helpful associates, too. We will return next time if we need any service for the Volvo.

Linda Larson-Prior

Gaylord Waltermire provided excellent service and we are very happy with the XC60 that we purchased

Elliot Esmaeilpour

service was done as I requested, complete, and timely--professional and friendly service desk manager.

Rahul Agarwal

SIMPLY AMAZING EXPERIENCE!! I bought my new Volvo from them all without even seeing it in person or test driving it. Eric Shaw, sales manager was simply exceptional. He took his time to answers all my 1001 questions- never ever lost his patience. Did have all the expertise regarding the XC60. Will Anderson, Finance Director, was very knowledgeable and extremely courteous regarding the entire process!! Never ever pressurized/ pushed any warranties/packages on me. Simply shared his experiences with me regarding the extended warranties. Chris Franke, Delivery Specialist, delivered the car on time as promised - very very pleased!

Collin Seely

Excellent buying experience and a very friendly dealership. Highly recommend doing business with them.

Henry B Rogers

Yesterday I had to have a new battery for my 750 BMW. Dillon was my service man and it became complicated because they were using a different kind of battery because I do so much city driving. Dillon was vey helpful and even brought my car to my house because it was so late when it was finished. He explained every thing to me very well and could not have been more helpful. Your serviced department was very busy but because of a trip we were taking the next day he found room for us. Dillon is an asset to the Service Department.

Lori Hershberger

Excellent friendly service!!! I got an appointment the same day I called and couldn’t be happier with the service provided. I wish I lived closer so I could use them more often! Thank you :)

Glenetta Rivers-Burks

For years, I have driven a Volvo; and one of the reasons I keep returning to North Point Volvo is the super service I receive, whether it is a regular service or accident. Chris Franke is always helpful and never seems to be bothered by crazy questions! Thanks, North Point!

Luis Juncos

Great service. They were polite, professional and accurate.

Derek Jones

Everything was straight forward and was ready to go when I arrived. I live 5 hours from Little Rock, so the entire deal was done over email and phone. Chris Franke made it very smooth.

niranjan kathe

Great selection

Kim Larson

Great car buying experience at McLarty Volvo. Sean, in sales, helped me pick the perfect SUV and Will, in finance, made it happen! Both gentlemen were extremely friendly and helpful.

Alain Piraux

Brought my 325 CI to fix the convertible top, charged me $400 to repairs the wires that were lose, 3 weeks later, same thing happened, cannot close the top. I was told another wire needs to be repaired and they now suggest that I should replace all wires and they will give me a good price of $500 to do so. Why didn't they repair all the wires the first time???? I guess they just fix one wire at the time so they can make more money and what the heck with customers, they don't seem to care. Luckily, there are few honest places in Little rock that work on BMW.

Janice Wisdom

Loved my experience with buying my 4th Volvo and CHRIS Franke was my salesman for all of them. He is very efficient, friendly, and knowledgeable about everything with Volvo.

Matthew Martin

Staff was very friendly and helpful. I'm extremely happy with my car and they gave me an excellent deal. Definitely would recommend this place

Tammy Perkins

Great service! Made car-buying easy.

Chris Johnson

Rhonda was great!! We had a great buying experience .. she cares about our time spent and made the process very easy! Highly recommend this dealership

Candice Kuddes

I experienced a flat tire which roadside assistance responded to an hour later. I called Volvo Service twice and no answer. I left a message asking to have tire replaced and no one returned my call. We dropped off the tire the next day since no one returned our call. I called again later in the day to arrange a time to have the tire put on and no one answered.

m m

Had a great experience servicing my Volvo car. They were very responsive and professional.

vernie williams

Angie in the service dept. was great!

Ray Mahaney

Great service

Adam Warbington

Chris at this location was awesome to deal with. The whole staff was very welcoming and easy to communicate what you were needing and expecting. Highly suggest this dealership

Linor Thomas

Th entire team was wonderful and worked hard for me to get a vehicle I wanted with the deal I needed. I can’t say enough good things.

Jill Tolson Fiser

UPDATE: Giving people a chance to make it right can definitely be worth it. They have absolutely made everything right & then some! Thank you Brad Swiderski :) I am so upset because I’ve always felt like I’d been taken care of here.... UNTIL TODAY!! I received a 10% off service or repair coupon in the mail but forgot to hand it to the service department at checkout. When I got home 20 minutes later I called to try & bring it back. NOPE! He said I couldn’t because my ticket was “closed out.” I realize that was my bad, but seriously? I also understand it might take a little effort to make it right by a LOYAL customer but that’s what you should do... I can let you know the $2,000 tires they want me to buy will now NOT be purchased there.

Jason Reynolds

Don't let looks fool you, it's a Volvo prime dealship!

Jared Baker

You wont find a better Service Advisor than Angie.

Alex Hamby

Go there. The service went above and beyond and I was just in for an oil change. They cleaned my car and aired up my tires

Ima Mommaof8

Purchased a vehicle recently and Gaylord Waltermire was absolutely great. No pressure sales. I'm very happy with my vehicle. Ask for Gaylord Waltermire!!!! He's the greatest.

Nimisha Shah

Horrible experience. Purchased the car over the phone. I called the finance guy Adam when my paperwork came in and he told me he would call me back. Adam never called me back. I had to call Adam on Monday and he barely walked me thru the documents, his dad was talking to him in the background. Adam told me my car was already picked up and was not delayed and would call me back with the exact delivery date. Adam never called me back. Couldn't get a hold of the salesperson because he was on vacation. The GM got involved and got me my car delivered by Friday. I was told by salesperson I would receive it mid week. Have had the car for a few weeks now and still have not received Volvo training. I also have not received a copy of the purchase agreement that Adam said he would mail me. I also have not received the title. I try to call the dealership and no one answers the phone. What car dealership doesn't answer the phone? Extremely unprofessional. Not worth buying a car from there even if it saves you some pennies. Not worth the headache.

Lisa Tedder

Jason was very patient while I took 51)2 hours test driving two different SUVs trying to make up my mind. He answered all my questions and seemed genuinely interested in making sure I got the right car for me. Love my new XC40!

Barbara Sugg

Just bought my 2nd car from BMW of Little Rock. Randy Mason and the entire team went above and beyond in helping me to find the right vehicle at the best price without having to travel to other dealerships. Yep, I'm a customer for life!

Kelly Cato

Awesome experience

Hope Parish

Very good at updating me on status of my car needs. Love the ability to drop off my car and be dropped off. Newly remodeled area great

Cindy Mahaney

Although they are the only Volvo dealer for miles they don't act like it. They go out of their way to fill your needs. Great volvo people and service.

Bruce Woods

Thought my out of town trip was going to be interrupted by a failed safety module sensor, but the part came in the day prior to my trip. The service manager called me and scheduled the service repair immediately. We were able to continue with our travel plans. We get to see our grandkids ball games as planned. A BIG Thank You! B Woods

Tony D'Angelo

Took my XC60 in to get hitch lights programmed. Angie got me right in and the shuttle driver got me where I needed to be right away. Here’s a snapshot summary of my experience at McLarty Volvo Service Advisor : Angie was knowledgeable, friendly, and helpful 5* Dealership Appearance: Newly renovated, clean, nice service drop off area 5* Workmanship: Performed requested service as expected 5* Extras: Items I feel a dealer provides above and beyond expectations. Bonus points if you will Loner Car: Not offered. Most other luxury brands I’ve owned usually provide one 0* Shuttle Service: Although they didn’t offer a loner, their shuttle got me where I needed to go right away 5* Car Wash: Car was cleaned up and vacuumed out. Also kept in the shaded service pickup area 5* EV Charging: I have a T8 model and it would have been nice if they threw it on the charger and had the battery fully charged when I arrived. 0*. Overall I had a good experience and I’ll be returning for future scheduled maintenance/service. Just a couple little details missing from me giving them a 5 star review.

mary ellen pyle

Very happy with my recent purchase from Northpoint. Buying a car is usually a traumatic experience, but the sales person John was easy to deal with and I made it out of there within my budget and exactly what I was looking for. Thank you.

Kathy Price

Great service and wonderful lounge. Always completed in the time that is given. I have worked with Chris and Daniel for years now. I wouldn't think of going anywhere else. Of course a Volvo is what keeps me coming back. I think I am on my 7th and Chris has sold me 6 of them.

felicia cox

They were a little short-handed. There was only three sales people and they were all busy with customers. After about 5 minutes they did find someone that was able to assist me. The stores looks clean.

Lovely MIGNON Maxwell

Definitely All Around Quality Service.

Julia Donald

As a young female, shopping for your first vehicle can be extremely overwhelming and stressful! Before finding Volvo of Little Rock, I went to another dealership. They harassed me to buy the car that I had JUST gotten to the lot to look at. They ran my credit and had me ready to purchase before I even knew what was going on. I snuck away and left feeling overwhelmed and stressed out! I know NOTHING about vehicles and I don't care to learn. that is what we have experts for! I Know what I like, what looks pretty, and I want it to work! I ended up getting online and finding My dream car at McLarty volvo! I called and spoke with Jason Jones . He discussed some details about the vehicle I was interested in and had me come by to look at it the next day. I was greeted by him as soon as I pulled onto the lot! He treated me as if I was family. I felt relaxed and excited during the entire experience. I told him my budget and he worked to find the vehicle that was best fit for me! Once they started paperwork they explained everything to the T! I had absolutely ZERO questions after leaving! My experience at this dealership with Jason Jones could not have been better! Thank you McLarty Volvo of Little Rock! I LOVE MY VOLVO!!

Steve Riley

My salesman went above and beyond for me her name is Rhonda Pace . The McLarty Volvo Dealership give me fair price on my trade and had the car I purchased waiting on me when I arrived !!! The finance manager made the transaction very smooth !!! Great people to deal with !!! Thanks !!

Dave Stineman

Chris Joshua and Rhonda Price were great to work with. I purchased a nice used car for my daughter.

Nancy DeLamar

Booked my S80. purchased elsewhere, for its 10,000 mile check up. Staff were helpful and friendly, fast and courteous. They returned my car to me looking as though it just rolled off the show room floor and not its ready for the next 10k miles.

Randy Crook

Clean place but really don't like Volvo

Fred Aylett

I have had a Volvo S60 for six months. I have been pleased with the car and the one time I had it serviced. However when we intially bought the car, there was very little explanation on the operation of information screen on dash. We did make a trip to little rock from hot springs to get a quick review of the options, which was helpful, but should have been taken care of when we purchased the car.

Esteban Vazquez Sosa

Great customer service

Taneka Nelson

I absolutely love my car and the service that was provided by Mr. Gaylord. He went above and beyond from start to finish. I've never had a car salesman like him and he is very kind. He has called to see how I'm enjoying my car and told me that if there is anything he could help me with in the future, to not hesitate to call him. My sister even complimented on how could his customer service was. I would highly recommend him to everyone I know. Thank you so much from the bottom of my heart for helping me find my "Bella Rose"

Clay Austin

Very friendly service, very helpfu

Greg Reed

Efficient and thorough

Lee Bilello

Quick professional service

Brad Abernathy

Reid Mallory was hands down fantastic to deal with. I really liked working with him and he took good care of me during my entire purchase experience and really went the extra mile. I talked to him a few times before I made my final purchase decision and he was always really great to deal with, answered any questions I had, and overall just a great no hassle experience. Couldn't recommend him highly enough.

Justin Anthony

I have been to many dealers across the country to have my car serviced and I can honestly say this was the best experience I have ever had. They checked things that they didn't even have to and they found a leak in my battery saving me 900 dollars! I do not know of many service places that call you hourly with updates either which I loved. Overall this was an awesome experience for me

Terri Mahan

Always outstanding service and pleasant dealing with McLarty Volvo.

A Mommy that Glitters

Great experience, great service received! Friendly staff in every department. Though a 2 hour wait, service on the vehicle was great and honest. I would definitely recommend to any & everyone!

Perseus 06

Excellent service; very courteous and knowledgeable. I highly recommend North Point Volvo.

Rachael Carter

We came in today to look at a used vehicle. Rhonda was very helpful and we were very happy with the customer service. Easy to work with!

John Bullen

I've purchased four cars from this dealer. I would not hesitate to recommend Volvo of Little Rock for anyone shopping for a car. All four experiences were beyond excellent.

alan bradford

Angie in service is terrific...

Woah- Mack Ent.

Everyone here is nice from service and salesman the salesman where awesome I came in they helped me and where not harassing me. And service gave me specific prices on everything.

Rick Traw

Great vehicles, wonderful service.

Fred Nalley

Service dept is not good. Only Volvo Dealership in town and they act like it.

Sam Evans

Bought a used X5d this weekend, Great service, response and follow up from Desiree. All others I spoke to and worked with were also efficient, polite and courteous. Even though, as buyer and seller, we were on different sides of the fence I left with the satisfaction that I aim for with the customers of my own business. Would, and will go back.

Jordan Briley

I bought my car from Gator there in May 2018 and had a great experience with the sales and finance people I worked with. They went above and beyond to help me. However anytime I’ve taken my car back there for service it has been an absolute nightmare. They are clearly short staffed in the service department. Very long waits, no one calls when the vehicle is ready for pick up and definitely no courtesy vehicle available.

Jake Debord

I purchased my dream car with overseas delivery and I cannot recommend Chris Franke enough. He went so far above and beyond anything I could have expected while buying a car. Chris is VERY knowledgeable and personable. I'd like to also point out how easy he made the whole process and was not pushy at all. He walked me through the entire over seas delivery process and made sure every detail was taken care of. Anyone buying a car through Chris is certain to be in good hands. Even after the sale his service goes above and beyond. Chris has even taken time out of his day off to meet me in town when I had an issue with my vehicle. Your typical car salesmen will not go that extra mile, but Chris Franke is not your typical salesman!

Moroni Herrera

I have called the dealership for service 5 different occasions in the past 3 weeks, 3 went to voicemail, the other two rang back to the operator. No response to voicemail messages. I need an oil change, a 125K service and identify an oil leak. Not a tough job for a dealer service department if you can ever get a response. I have had several positive experiences with Volvo service departments outside of Arkansas. The Volvo brand name is great but some dealers and their service departments are lacking, North Point Volvo being counted amongst that number.

Robert Denton

Would give 0 starts if possible. Horrible experience trying to buy a car. They do not stand by what they advertise. Can't imagine how this place is still in business. Terrible, terrible....drive to Dallas or Memphis and save yourself a headache.

Thomas McMillan

This was a problem that was worked on by two Volvo dealerships, one in Boise, Idaho and McLarty Volvo in Little Rock. The total cost was over a thousand dollars and probably would have been less than half that if the problem had been correctly diagnosed in the first place. I think that the two dealerships should have consulted and given me some sort of price break because the extra cost resulted from a missed diagnosis. The car is out of warranty, but the failure is one that in my view should not have occurred this early in the car’s life. I’ve been pleased with the two Volvos that we’ve owned and believe they are good value for the purchase price. They have, however, been the most expensive cars to maintain that I’ve ever owned. Service personnel were friendly and efficient. I am so far pleased with the results and hope the problem is solved.

Joel Bramlett

Wonderful customer service!

Sandy Hudson

11/06/2018 - XC60R Volvo malfunctioned; luckily we weren't killed or didn't kill anyone. Service could not tell me what happened by way of black box. Corporate Volvo never answered my requests. Have switched to 2019 Subaru Forester - finished with Volvos.

CRYSTAL TITUS

McLarty Volvo made purchasing my first car STRESS FREE! Chris,Will and Gator were phenomenal in helping me make the best choice. I would recommend anybody to McLarty for any needs, but especially for a new Volvo and for first time buyers!

Thirumal Reddy Dubbaka

Was there to get my passenger rear door replaced to the factory standards on 2009 Nissan Sentra . Referred to this place from the dealer, North Point Nissan. Extremely poor workmanship and professionalism. They held the car due to some hold up with the insurance ( geico) related part of the money for 1.5 month. At the end of it all the door was not even fixed right. I had to go back as the door needed to be slammed hard to make it shut properly and the explanation the manager gave was that " the rubber lining being brand new needs to be broken in with time" Guess what..it has been over 1 yr now and the door is still messed up!!!

Whitney Owens

I was nearing my service appointment & got a troubling message on my XC90’s dashboard. I called the service department & Daniel explained to me what the issue was and how to temporarily fix it until I could get in 2 days later. He even sent pictures and video with instructions! Upon getting my vehicle in he stayed in communication with me & he resolved my issues in a reasonable time. I hope he never leaves! Great experience!

Gaurav Kumar

No complaints. Excellent staff.

Michael Smith

Delivered as promised

Peter Ribeiro

We used one of the best sales people I have ever met...Gary Gray....I bought a 2014 BMW X5 and I felt like royalty after all the follow up calls and extended overtime training he gave till 9 PM on a Friday night....this dealership is great and I would recommend it to anyone....especially if you use Gary Gray!

Jill Henley

Always treat me like family!

Rachael Freeze-Ramsey

I had a very specific car I wanted. I didn't think they would be able to find it, but after a week of searching, Chris Franke found exactly what I wanted. It was in another state so I assumed I was going to have to sacrifice my budget. But this wasn't the case. I got a good price and the perfect car.

William Tarver

Outstandingly excellent!

Kimberly Moore

Awesome experience! My technician Manny Mendez was quick, accurate and professional!!!