Here you will be able to see all the feddbacks of real people like you who are consuming the services of McLarty Nissan of North Little Rock (Car Concessionaire) in Arkansas.
Right now the firm has a score of 4.3 stars out of 5 and this rating has been calculated on 795 reviews.
You must have seen that the average of ratings is quite high, and it's based on a high number of scores, so we may think that the assessment is quite faithful. If many people have bothered to rate when they've done well, is that it works.
You know that we don't usually stop to give evaluations when these are positive and we usually do it only if we've had a problem or issue...
This Car Concessionaire is classified in the category of Nissan dealer.
I recommend nobody to buy a car from them cause I purchased a 2003 montero sport from them and me as a woman it was over priced and they told me if I keep it for a year or more I could trade it back and that was a LiE I am so unhappy with this vehicle
Trevor Marlar was very professional and made the whole buying process easy.
The McLarty Nissan team helped me out of an embarrassing situation. My son was out of time and I needed to move his Altima. His fob battery was dead, so I unlocked his door with the fob key and absentmindedly inserted the key in the fob port to start it. Wrong! The key got stuck in the port, therefore I couldn’t use the fob to start the car. To make a long story short, when I finally got the car to the dealership, the folks in the service department in a matter of minutes had the key removed and had me headed back home with no charge ( except the reasonable cost to replace the dead god battery). Good friendly people truly dedicated to serving their customers.
So overall the experience of buying a new car from them was good. The dealer that sold us the car was actually very nice and did his best to help us even managing to get us to the monthly payment we wanted. The problem we ran into was the guy that was having us sign the papers was really trying to sell us on things we did not want and was a little hateful. It was a little uncomfortable since he did not want to accept no as an answer. The situation left a sour taste in my mouth.
Everyone helpful, really listened to what I was interested in looking for, offered available options without pushing, answered all my questions, explained all the new features. Very good experience. Would recommend them highly from salesmen, to finance, to service dept.
Great customer service, really quick, and trustworthy. I never felt pressured to get a service that my car did not need.
Everything was quick and easy. The car I got is awesome. Mr Demetrius is the best. I am very pleased with everything.
Vance is a good salesman. He was quick to respond to my questions by text. The process was quick and efficient. The car represented online was the one they had, not a photo to lure you in. I would say the pricing was up and a little inflated. It was suddenly $1,000 more than it listed by the time we got there. He stated, if I remember correctly, it was for dealership handling
Was travelling near Little Rock when noticed a cover trailing underneath the car. Checked for a Nissan dealer on google and found this one in North Little Rock. Service was excellent they fixed the problem and were most courteous. So thanks for the excellent service. Graham
My experience at McLarty Nissan was great!!!! Everyone was super friendly and very helpful!!!! I will do business again with them in the future!!!
Im not sure. I feel that the dealership goes above and beyond call of service. I guess it's just the quality of car, maybe, that is subpar. At 30,000 miles, my car is on its 2nd transmission and had MULTIPLE issues that have yet to be diagnosed correctly or fixed. But I DO love the service and people and professionalism always found at McClarty Nissan, so far. Keep up the great work.
Very nice place to get my vehicle serviced. They called me the other day to remind me to get my oil changed and we got it scheduled and good to go. I was a little late to my appointment but they were very friendly and understanding and just took care of me. Thank you guys!
Today I purchased my first vehicle on my own and ALL of the staff was so helpful and nice!!! I’m very pleased with my first buying experience!
McLarty Nissan in NLR in the Service Dept: my service agent was Brian Wainwright. He did a super phenomenal job. Extremely courteous, personalized my service and made sure that I wasn’t just “another vehicle needing repairs”. Brian made sure that he knew and understand my reason for coming and followed up within a respectable amount of time. I was unavailable and he left a voice message. But that wasn’t enough for Brian....he called back again just to make sure that I heard his message. Checked on me to see if I needed a ride for pickup or if there was any other way that he could assist me. I, then came in and brought in a second vehicle and swapped out me 1st vehicle upon completion of repairs. Brian handled that with superb service as well. I hopes that Brian will be around a great length of time because his quality of service to the customer speaks volumes of his undeniably awesome character traits. He’s a keeper and I definitely want him for my service agent #4Always! Thanks Brian, I hope that you get this word of thanks because you need to know that you are well appreciated for your gift of service! Melissa
Don’t buy their extended warranty! Big ripoff! Bought a new car in 2014. Car is still under warranty and the check engine light is on. Took it in and they want $130. to just diagnose the problem and then they will tell us if it’s covered or not. We also bought a truck from them a couple of years ago. Bought our last car from this dealership.
Staff was courteous and professional, I was in and out in a timely manner.
Customer service representatives and techs were Outstanding!! Very pleased with the professionally displayed!
My experience about this place is amazing and I really thanked Joe for the trade in for my new car. Joe is a really cool guy, he had welcomed me with open arms after I wanted a trade in for 0 down with my old Sentra after having a long string of mechanical problems. He even allow me to drive my old car to the back one last time to so I could say goodbye to it.
Overall good service... definitely dealership prices... smh
You guys are awesome, and the service department took care of all my concerns
When I arrived at mclarty Nissan l was very impressed with the service. Everyone treated me with dignity and respect. My salesman was the top of the line. And most of all l love my vehicle. Say yes to Trevor
The team was very thorough, fast and courteous - but didn't cover some basic areas that required attention as I had hoped, i.e., fluids (specifically windshield wiper fluid). Considering that's not an area covered at the dealership, my experience was excellent!
Staff very polite and answered all questions.
Today I dropped my car off for 30,000 mile service and received an inspection, oil change, tire rotation, and engine filter replacement. The rest of the 30,000 mile was not done. Instead I have to go back up there and have the rest of my 30,000 mile done at a later time. Additionally, there was grease stains all over my cream colored interior. On a good note, the people are always friendly. Today must have been an off day.
This is my first time owning a Nissan. All my other cars have been Honda’s in the past. The poor service I have received from the service department has made me not like Nissan. Since I bought my car I have visited the service department two times in North Little Rock. The first time I visit I asked them how come the service light does not come on when maintenance is due and was told that they turn them all off on the cars and only turn them on when requested. This information was not disclosed to me when buying the car. My passenger window was having an issue. Each time the window is rolled down it leaves two noticeable marks on the window. I asked for the issue to be fixed. The issue was not fixed and now the driver side window makes a horrible squeaking sound. I called back the next day and the rep was unapologetic and told me basically bring the car back in. Im a nurse I don’t have much time to sit in a service department waiting area for 3 hours again for an issue that should of been fixed the 1st 3 hours I waited. Now this past Thursday I called to setup an appointment for an oil change. Still have not seen a service light turn on although I requested it to be turned on. I was told they don’t make appointment for oil change just to come in for express service. I get to Nissan at 3:45pm I’m told I have a recall on my car and it will take an hour to do. I say ok go ahead and do the recall, oil change and rotate tires. Mind you I was NEVER sent any information on a recall. I am told my car is ready at 5:55pm. The rep tells me oh I’m sorry the tech did not see the 2nd page of your order and the recall was completed. So I waited a little over 2 hours on an oil change and tire rotation and again! All I get is a sorry and we can reschedule u for the recall! I am doing research on a new car and plan to trade in my Nissan in Dec to go back to Honda.
Michael & Fred were friendly & helpful!!
Great service from the sales team on both new and used vehicle purchases. Wafai, our salesman and Jerry in the financial department were both very helpful in answering questions and doing their best to meet our needs and requests.
Had a recall on our 2018 Titan. Made a Service appointment without any trouble. Got there early, and they went on ahead and checked the recall part. It was fine. Took about 30 minutes and I was back on my way. The Service Department is always friendly and helpful anytime I go, no matter what I am there for. Highly recommend them.
Phil and Clark were great to work with and help us find the right vehicle. Very professional and helpful!
This was a bad experience. The vehicle I applied for wasn't available,the one I test drove didn't work once they got an approval. They hit my credit
The attendant was cordial & explained needed services for my car.
Went and meet with Demetrius Williams and he was great. Plan on doing alot more business with him
Was really impressed with all aspects of buying from them from start to finish. Our salesman, Eric Terry, was a pleasure to work with and worked hard to give us a great deal.
Kelsey always takes amazing care of me anytime I’m in and helps me with prices.
Heather did an amazing job! Even tho I couldn't get exactly what I wanted she helped me get into a car that I can learn to love. And I am thrilled to back in a Nissan!!!
Joseph was an exceptional and kind young man walked all over the lot till we found what we needed and he was very respectful and I loved his knowledge of the product and really showed us everything about the vehicle
Brian was very helpful and attentive. He addressed everything concerning my service. He made sure I was aware of the cost of the fuel filter device cost before he proceeded with the service. He was a pleasure to work with and a fine representative for your business.
Cliff is the best advisor ever. And I only use Brian or James as my Master Techs for my Titan truck! Greg
Phil was my salesman and I couldn’t have been more pleased with the outstanding service he provided for me. I never felt pushed towards a specific vehicle and never felt obligated to say yes. He worked hard to get the best deal possible for me even when it proved difficult during the financing aspect. He is an asset to McLarty Nissan and quite honestly, the only reason I would suggest shopping at this location. If you are searching for your next vehicle be sure to contact Phil. You will not be disappointed.
The service writers & technicians are always professional and helpful. They always explain what may need to be checked on the next visit if it is needed.
The car salesman Chaz was very professional! Hoping to business with them in the future! Thanks a lot McLarty Nissan!!!
Demetrious Williams and the Mclarty Nissan staff was a great experience, would recommend to give them a chance to put you in a new vehicle.
Demetrius is the BEST! He will go far and beyond to help you get a vehicle. When he say "Don't Worry" you better believe him. You will never find another like him. All I had to do was test drive my car, add my insurance and sign paperwork within a hour! #YourKarGuy
Its the same way every time. The price always jumps up at the end. I was told 41,000 and the price jumped to 44.000 in the end. Im sorry to say but it makes you feel cheated. Everyone has to get a piece of the deal.
I dropped my car off for a warranty repair and to see if they could find the smart key fob that has been lost in it for a couple of days. They kept my car overnight, didn’t return my calls until the next day and didn’t locate the key fob despite the fact that I authorized them to charge me for 2 hours of service to remove the seats. SERVICE FAIL!
The beat car buying experience I have ever had in years thank you so much Fred Moore. If you want a car go see him he will take care of you!!!
It took much too long just for an oil change. Over 1 1/2 hours. And the price increased. Every time I go it costs more than the last time.
Edward Kirk was the BEST, calmest, most professional salesman ever. We had a super good experience with Mclarty.
Best experience ever.....i promise they can do the unthinkable....i left there with the biggest smile..the people was nice, patient n friendly....this is the place to go....ask for demetrius.
Great Customer Service!! I had a difficult situation and didn’t think that they could help me but they went Above and Beyond for me and I am very grateful and thankful!!! I would recommend this location for anyone looking to purchase a new or pre-owned vehicle. A special Thanks to Mr. Chase and Mr. Shiloh!!!! Their Great!!!! I definitely recommend McLarty Nissan of NLR!!! Ask for Mr. Chase and Mr. Shiloh will make sure you’re well taken care of!!!
I had an awesome experience at McLarty n Nissan of North Little Rock. I was able to get my car serviced immediately. I was in and out quicker than I had expected. The Service Department staff was friendly and courteous.
I was recommended by a friend to Mr. Demetrius Williams at McLarty Nissan in N. Little Rock, AR. He's a very professional Salesman that was so attentive to my concerns about buying a car. He provided me with excellent customer service. I appreciated his prompt time and attention in getting me into a new car. I would recommend him in the future to my family, friends and associates if they're looking to buy a car. Thank you Mr. Demetrius Williams
Nissan is completely irresponsible in accepting responsibility for their faulty airbags. They have known issues that Nissan has been aware of for at least 10 years yet there is no fix and cost the owner more than $2000 dollars for an issue they are not at fault for.
Was up for the marathon and the transmission went out on the way back to the hotel. I had my vehicle towed to the dealer on Sunday evening when they was close. Monday morning I went to the dealer to explain what had happened. They had me a new transmission in my vehicle ready to go back home by Tuesday afternoon. The service manager was so helpful in a difficult situation. Thanks Jeff for all your help!
Great experience with Mclarty Nissan. They did everything that was required to earn my business and I will most definitely be doing business with them again in the future. Thanks Mclarty Nissan
Perfect experience and couldn't ask for a better deal! Never had such a great experience at a dealership before! Everyone, from maintenance to store manager was polite, considerate, and helpful!
I thought I was going to hate the whole “car buying” experience so I started looking online. The eCommerce Manager (Trevor) was awesome. Even better, whole staff was extremely responsive, efficient and courteous. I did not have the same experience with a couple other local dealerships, so needless to say they won my business. Thank you the whole team.
The staff is the service department is very friendly and helpful. Jocelyn and Cliff assist me and made my service experience very informative and enjoyable. I am very happy to met them and my vehicle is working perfectly!!! Great Job McLarty Nissan North Little Rock!!!
We were told that there was only one person working that day to change oil and rotate tires, so the wait was extremely long, and the techs were trying to work on too many tickets at once, therefore increasing the wait time for all! Since only one person was available to test drive my car, the vibration could not be addressed! My buying and service experience with NLR McLarty has been below standard because McLarty does not hire people who know how to do their job like a professional! My car still vibrates!
They were very nice, went above and beyond to help out my son to get a new truck. He was so upset because his car need a new transmission. He only had 10 months left to pay it off, and everyone did more Then we could have expected. my son is driving the truck he has wanted for a long time. The other company that financed the car was so much higher. My son was happy with the price and the rebate her got was great. Thank you all for all you help. God bless you all at Nissan
I purchased a car last month. I have not received my paperwork, to get the tags for my vehicle. I called the dealership 14 times and have only been able to leave voicemails. Before purchase they run up to you and so attentive. After purchase and commissions are paid. They don’t give a damn about you. My drive out tag will be up in 3 days. And all of a sudden everyone is either too busy or not at the office all together. I wouldn’t advise anyone to purchase anything with McLarty Nissan of N. Little Rock.
They do a fantastic job.
Everyone there was very courteous and service was fast.
After negotiating with the E-Commerce Director for a good portion of the morning and afternoon, I made the drive to NLR Nissan to purchase a new vehicle. After taking a test drive and completing an application, I was informed that the director made a mistake and the offer could not be honored. I was shocked. I ended up going to Superior Nissan and purchasing the same vehicle for the same price. I would not recommend this dealership.
Brian’s was awesome. He explained everything to me very sweet guy!!
My service advisor was excellent, and the wait time was quick. The price for the oil change was a bit excessive.
Our sales man was friendly and on top of things Was looking at used cars found one was dealing on it but couldn’t get where we wanted to be with a used vehicle then Fred our sales men told us he could get us in a new car for less money then the used one so we appreciate that he knew where we wanted to be on price and payments so if I’m in the market for another vehicle in the future Fred and Mclarty Nissan will be the first on our list to shop at Really pleased with our experience at McLarty Nissan
My experience with Maclarty Nissan in NLR was extremely professional in all aspects. Very pleased with everyone there. I will buy from them again in the future.
Very friendly and told me exactly what they needed to repair and kept me updated throughout the whole process. Thanks Brain W. For your great service.
Made the whole thing easy. I knew what I wanted and they best the first quote I had and provided me with GAP coverage.
Have bought three Nissans from here and won’t go any where else! Our salesman is always Wafai, and the last two cars our finance manager has been Jerry. You can not ask for any better group of guys! Wafai is extremely helpful and will go out of his way to make you happy!!! Highly recommended salesman. And Jerry will do his best to get you into the car, for the payment you want! Don’t shop anywhere for any car until you go see these guys!
We had a few ups and downs during the process. Being so we have bad credit but the salesman Jake Burke did not give up. We left with what we wanted and an overall great experience buying our first car. Thank you
Not sure who the salesman was, but he gets brownie points for not being pushy! My mom asked about a new pick up truck and he gave her the information without making her feel pressured into buying! She will be back to find this young black man to buy from!
I was very skeptical but was proven wrong by your entire staff at McClarty Nissan. Thank you Trevor Marlar and, thank you to all other staff members for your hard work and efforts to get me approved for this beautiful 2019 Rogue! You ROCK!
At first our experience was horrible. The sales guy Wafai was not very nice and did not want to negotiate at all. Bodi talked with us and helped us make our deal! He was great to work with. Also worked with Edward and he was a first class dealer, very professional and very informative.
George & Brandon were great to work with. We will be back to visit when we buy our next vehicle.
Excellent Service!!!! I took my car in today to have a part replaced, and all of the staff was very friendly and helpful. I didn’t even have an appointment, but they were able to still get my car fixed in just a few hours. I would definitely recommend them to anyone!
I came for my usual oil change. I was a little over due. Usually I would get some type of email for a discount on oil change but not this time. The staff was really nice and they provide snacks while you wait. Took a longer than an hour but it gave me time to study while I waited. I give it 4 stars bc the price keeps going up but it's still a nice place to get an oil change and not get bombarded by sales associates.
Techs and reps are quick and efficient, with a shuttle service if your vehicle needs a bit more time to repair.
Always a pleasant buying experience here. Clark Benton worked tirelessly to help us find the perfect vehicle. This was our third vehicle from McLarty Nissan. I always feel like we’ve made a friend when we leave.
I was corresponding back and forth with e commerce manager, Mr. Vance Gardner, about a used 2013 Ford truck. Today I called him to verify it was available before I drove thirty minutes to get there and he said yes. I texted him halfway so he would know I was really coming. I arrive and he tells me it was sold over weekend. He did apologize, however my experience was not Legendary.
I feel confident with my car has been serviced by Mcclarty.
I’m not sure I have spent enough time at McClarty to make an informed review. I felt cheated today and a bit lied to about my key fob battery. After researching key fob batteries when I got home, my feelings were confirmed. The waiting room is nice and the free water is awesome but you shouldn’t lie to drum up $8 worth of business.
Fred did a wonderful job of helping us get the best price we could for my new Altima.
Service was quick and complete. No issues
The team was fantastic! This is our second car to buy from the McLarty team. we will be back. Ask for Phil from Lake city! He is the best.
It was easy to talk to the salsmen and let them know what i wanted , what i could and could not do.and in the end i left in a beautiful car.When it's time for my next car i will be going back. Thanks guys for a great experience.
Demetrius was the BEST! He even delivered my car to me! Awesome service and Love my new car!
Phil Durham was great to work with! He answered all my questions! I did my research took it to him and they matched purchase price and came with in $200 on trade. The gentleman in finance was great to work with as well! Very good experience!
It was a great experience and I would encourage anyone who wanted to buy a vehicle to come to McLarty Nissan in North Little Rock, Arkansas. My salesman George Pree is Top of the line and all who worked on my sale event as well. I am so pleased with each of your service and very pleased with my new Nissan Versa s+. Thank you All so very much. Sheila Lindsey
Phillip Durham showed superb hospitality and went above and beyond at making sure I purchased the vehicle I truly wanted. He was very professional and patient. The whole experience involving the finance manager as well as the receptionist made me feel welcomed and appreciated. Thank you so much Mclarty Team!❤️ Mia
Love my new SUV!!!!! Staff was excellent absolutely the best! Legendary customer service! Everything went smooth they made sure that I was comfortable with my choices and decisions. Thank You So Much!
We had a wonderful experience. Our salesman, Eric, was especially knowledgeable and helpful. We went in and left with a new Nissan. I highly recommend this dealership.
Everyone is nice and very helpful. My check engine light came on and I went to the NLR location and they pull me right on in and fix my car. I like that they are quick and tell you everything that is going on with your car.
They had great service and a great staff, and I would recommend them to others. Phil and Alan were the ones that helped my daughter and I out, and they were on top of the game to make sure we had everything we needed.
My salesperson was awesome. Showed my husband and I the 2020 Altima. We tested drove it and the rest is history, purchased the car in least than 2 hours.
Chase was super helpful and down to earth. My wife and I purchased a 2019 Versa amd Chase just made the car buying experience very chill without any of the "salesman politics". I'm very happy with my experience over there
I bought a whole new set of tires and got an oil change. You'd think with all the money I have spent there, buying the car, having all my oil changes and tire rotations done there, they could have comped me an oil change. They only took $15 off.
Demetrius was beyond helpful. He found a vehicle for me for the price I wanted and it was newer and had less miles on it than I wa shopping for. Couldn’t have asked for a better deal
I purchased a NICE car from McLarty and my sell person was Mr. Willie Chester, he was very professional making the sale easy and quick. I will recommend McLarty to my friends and family
My daughter dropped my car off for service before going on vacation in 2 days. She was shuttled to work and picked up when the work was finished. When I got the invoice it said the battery was bad and needed replaced and was under warranty. So why not just replace the battery while the car is there? Now I don't have time to bring it back to the dealership before we leave. Have sent them 2 customers that also bought a vehicle from them. Will not refer anyone else.
I want to say thank you to the employees in the service department because they pursue excellence in all they do.
Cliff in the Service department was so helpful to me when my 2018 Armada was having issues starting. Gave me a loaner car and got my car fixed in one day. Everyone was really nice and helpful and they even gave my kiddos some popcorn while we were switching stuff from one car to the other. Great experience!
I came into mclarty nissan of north little looking for a new car because my current car was having issues. Vance helped me get into a brand new car without any problems.
Bought my 2016 Nissan Rogue here. Everyone was friendly and helpful. They helped us find the perfect car, the right price and super cool about the experience. I would go back! Nice people!
Wafai, in sales was extremely helpful and very patient. I am very appreciative and happy with my purchase. Thanks Again!
I received quality customer service from my salesman, George, and from the manager, Shilo, who was able to handle a problematic situation quickly and respectfully. Would recommend this establishment due to these two individuals. I did feel deceived by the person in the finance department that “helped” me with my loan and packages.
Thank you so much for your great friendliness and help in getting my vehicle up and running again. Plus it was great that you brought car to me so I didn’t have to walk in rain.
McLarty Nissan of North Little Rock worked harder than any dealership I've experienced to get us into a new Rogue at a price we were beyond happy with! Thankful for David and Brodie for working with us!
McLarty Nissan was exceptional. Everyone was very nice, and gave me a great deal. If you're looking for an auto go see them. You will be happy and get a great deal. My salesman was Trevor Marlar. Go see him. Good guy.
Demetrius Williams and his team did an excellent job. I called in one day and the next day I got a vehicle. No hassle, no problems just a smooth transition. Thank you again!!
I had a fantastic first experience! Brian was incredibly helpful and explained everything I was unsure about. I ended up needing a new tire so he searched for the same brand and quoted other ones for me to try and find me the best deal! Super pleased!
I had an oil change and detail. I should state both were free thanks to mcclarty Nissan which came in the form of a door prize at a golf tournament last year at Maumelle Country Club. Sadly the work looked like it was free. None of the fluids we're topped off air filter not checked on the outside change side. Detail just as lackluster. Tires shining but wheels not. The paint on my car isn't perfect but didn't look any better. I thought the engine compartment might be part of the advertised 400.00 dollar value of the gift but no. Sorry to complain about free work. I would have been very unhappy if I had paid. No apparent pride in their work.
Very nice service advisor. Nice service waiting area with drinks/snacks. The wait time was longer than I have ever had to wait though! I used to bring my husband's Titan for oil change/tire rotation & be out in 30-45 minutes. My oil change/tire rotation was almost 2 hrs. The last time did ,however, include a recall fix on my back doors & was about 2 1/2 hrs. They definitely do show more concern than ORR Nissan of Searcy had in my past experiences. thanks
Excellent service! Really helped me by staying within my budget just as requested!!!
I had a great experience with Mclarty Nissan and Mr William was a great salesman from start to finish....thanks
Service department was busy when I took the car in this afternoon but received quality customer service, reps are knowledgeable, helpful, accomplished everything I needed done. Great environment of professionals.
George is a honest person to deal with. There was Not any pressure to buy. The numbers just worked out. And we drove away with new vehicle. Thanks
We were met at the door a smile and placed with an amazing salesman, George. He was patient and allowed us to look without the pressure most dealerships put on you to hurry up and buy. Even the finance manager was amazing! I would definitely refer my friends here.
Everything went great they were able to fix our problem with no hassles or taking long to do repair it. Thanks so much for a job well done!
I had an awesome experience at McLarty Nissan! Demetrius Williams worked with me to ensure that I got a great deal! It was more than buying a car. Demetrius made sure I was knowledgeable about the investment that I was making!
Our sales person, Will, was great. He was very easy to talk to. I felt no pressure from him throughout the sale. He spoke with us on a personal level about things he related to about us such our daughter and his daughter. The process was fairly smooth. Will even followed up with us later in the week regarding us getting a second key. When I returned to get a key made, the service manager was very accommodating despite them being busy and close to closing time. I got taken care of quickly which was great since I had my four month old daughter with me. I will say the only thing I did not like about the experience was the process with the finance manager. It was coming up on closing time the day we made our purchase and he seemed to be in a bit of a hurry to have us out of there. Despite him saying it was for our sake, I had a feeling it was for his. I didn’t even have my full signature on one spot before he had pulled that page from me and laid down another. He also kept making negative comments about how long I’d had my previous car and the condition it was in. His overall demeanor was sort of off putting, almost enough to make me change my mind about the vehicle. Otherwise, I love my new Rogue and I would refer others to Will and the service department there due to my experiences with them.
Brandon Valencia and Eric Terry took very good care of me and was very patient with me. Great buying experience!
Omigosh. Phil who is salesman was so kind and honest. He assisted in my decision for two days. He got me a great price. He is real.person. I suggest Nissan McClarty to e everyone. Thank you so .uc.
Great group of people, best experience I have ever had buying a car!
Everyone time I go there for maintenance on my vehicle I am always satisfied. They are always quick and friendly. I would highly recommend them for anyone that is looking to buy a vehicle to use Nissian.
I cannot thank the incredible staff of McLarty Nissan. They seriously bent over backwards in order to get me into a vehicle with short notice and some extenuating financial issues. Waifi and the guys in the finance department, you guys are good people. Thank you so much for what you did for me. I'm not sure how long I'll be living in Arkansas, but you'll always have a faithful customer in me as long as I'm residing here.
I didn’t think there was a dealership as bad as one in Jacksonville but I was wrong! These people do not know how to treat their customers. Refuse to work with their customer to make the customer happy. You would think after purchasing three cars in one day you would get better treatment but nope. I wish I could give zero stars. I wanted to give this place a great review until this week. One of the worst car buying experiences of my life! Also they discuss your deal right out in the open in front of everyone.. very professional..
Great efficient service. Not pushy on services that might be needed in the future. Will absolutely go back for service
Chase was very down to earth and helpful. He was very straight forward on what he could do. Help my dad get a vehicle when everyone else couldn't would highly recommend.
This is my first time to go outside my box and buy from something other than Landers in Benton. The staff at McClarty Nissan are amazing. I was in and out very quickly after the new vehicle purchase. They worked for me and was able to get me monthly payment I could afford. Thank you Trevor Marlar for your hard work and, please thank the financing department for taking a chance on me as well. I’m very pleased with my buying experience and will be certain to recommend this location to my friends!
John in service is very knowledgeable and was extremely helpful in finding and fixing the issue with a new car we purchased at another dealership. We will definitely be using them for all of our service needs in the future.
This has to be by far the best place to get a car. They work with you oh so well , I'm very thankful they made me an overly excited girl today.
I'm changing my review from 1 to 5 stars. As everyone knows, car trouble can be very stressful. I believe I may have overreacted a little, but Geoffrey reached out to me and took care of me, as their customer, just as they always have prior to this incident.
COULD NOT HAVE BEEN A BETTER EXPERIENCE. BRODIE HARRIS IS #1 IN MY BOOK. BRODIE SAID I WOULD LOVE MY AUTO AND HE WAS RIGHT. MY LAST 4 CARS WERE HYUNDIA AND THERE IS NO COMPARRISON TO THIS NISSAN ROGUE. I APPRECIATE BRODIE AND STAFF. GOD BLESS ALL. HAL GUNTERR JR.
Most of the staff were great! Some of the staff seemed unconcerned and unmotivated. Overall I got the car I came for and although it was a lengthy experience, I drove away satisfied
I was served quickly and courteously.
Kelsey gave exceptional customer service, I will look for him every time I come in for service.
Mr. Williams was VERY understanding and helpful. He made it happen when others couldn’t. Customer service was excellent.
Car shopping is NOT my favorite thing to do. The McLarty Nissan family made it a very pleasant and worthwhile experience. They treated me like a person who mattered and with kindness and respect. I couldn’t be more pleased with my new Altima or the fact that’s I chose McLarty. Definitely blessed. Thank you, Shiloh, Trevor, and crew.
Found a truck online. Site was easy to navigate and they connected me to a sales person right away. He wasn’t pushy or anything but answered all my questions. I showed up to the dealership that day and 2 hours later we had agreed on terms and went through financing. It was easy and enjoyable.
They have days when they are slow but my last experience was exceptional well
My salesman was awsome....I first talked to him on the phone. He made me feel like he cared about my concerns.....I traveled 2 hours to meet him...I actually live 20 min from 2 different nissans in Memphis Tn...so the drive was worth it...
We love our new Rogue and went McClarty went above and beyond on our trade in!
Great and efficient service! Went over all the multi point inspection with me and made sure to answer my questions.
This dealership was amazing! The staff was friendly, informative and efficient. I felt they were upfront and honest with me which is rare. The repairs were quickly completed and my car is running great!
Very quick and detailed. They were forward thinking enough to give me a list of timeframes/mileage recommendations for service events on my new car.
They always make me feel welcome & try’s to get vehicle in & out. Great customer service
Service Advisor Kelsey Adams was a pleasure to have work with me on my car. Not sure how long he has been with the company “but” please don’t do like so many other companies and let a great customer service driven staff member walk away!
Last night my wife and I went up there and looked at used SUV. We end up getting the SUV and my wife loves the car. While, the vehicle is very nice, the service that Phil provided was much more than I expected. He is very generous and make the process easy. The finance director also made the experience enjoyable. We were in and out in about 1 hr and half which is outstanding.
I’ve had my vehicle serviced at Nissan dealerships inTN as well as Searcy and McLarty of LR. This was the first time to have it serviced at McLarty Nissan of North Little Rock. If this visit is any indication of how future visits will be then this location is my new go-to as long as I’m within an hour or two drive of this dealership. Very pleased!
Check engine light came on while driving to work. Drove straight to dealership. They quickly accessed the problem. Took me to my office. The repair ended up taking more than a day. They picked me up returned me to the dealership where I picked up the loaner car. Very apologetic about the inconvenience. They are very professional and considerate of your time. Have never had a bad experience with these guys.
Mr Phil Durham is the reason why we purchased our vehicle from mcclarty Nissan he is amazing. He went above and beyond expectations. He is awesome!!!!
Excellent service always follows up with info regarding my needed repairs
You never get anything less than 5 star service from McLarty Nissan of North Little Rock. They worked hard to get us the best possible deal for me and my husband. We will never go anywhere else.
We have purchased 4 Nissan s from this dealership. 3 of the 4 was with Wafai as our go to guy. We have ALL the maintenance done on our vehicles at this dealership. The only negative is the service department. Sometimes is great service and other time is a negative! Overall the 2 TOP salesmen are Wafai and George if you are in need of a great Nissan ask for Wafai or George
Repair went just as I’d hoped. Service great and in a timely manner. Thanks Brian!