Reviews of McLarty Nissan of Little Rock (Car Concessionaire)

Alexander Nwanne

I was wonderfully received and professionally attended to, and very promptly too. I salute the expertise of the sales professionals, their personal candor and human relations. I had all my questions answered. I will definitely not hesitate to recommend anyone I know who desires a vehicle to your company

David Parks

I couldn’t have asked for a better experience! Everything went as explained it would! Thank you for the great service!

Mel

My air compressor went out in my car and not at a good time. It’s summer time and hitting over 90 plus daily. The staff was friendly from beginning unit the end. They also tried everything too help me save as much I could being this was not a cheap fix. I am very satisfied with the final results. Thanks McLarty Nissan.

Brian Murphy

I took my New car for its 5000 miles service and I told them the driver side mirror vibrates when your driving and they didn’t rotate the tires and the mirror still vibrates also I had an appointment at 4;15 -4:30 and I didn’t get out till 6:00pm and all they did was change the oil and filter

Lydia Lorenz

I went to this dealership today, when my car decided to electronically malfunction unexpectedly. I arrived there in the afternoon, and they promptly looked at my car. Everyone there was very nice, and Mike Mayabb was very attentive, while listening to me relay the issue I was having with my car. With the great service I received, I would definitely recommend coming here.

Pamela Keith

I had a wonderful experience buying a NEW car on 4/20! Victor is an awesome salesperson!! I LOVE my Rogue!!

Bruce Cloird

Had a good experience my salesman did a great job only problem i had was my paper tag was not registered and it costed me extra at the dmv

Sabrina Taylor

My experience at your facility was OFF THE CHART!!! From pulling in with Glenn, to the conversation with Mr. Poe about under the hood. Your employees took the absolute best care of me, and I came out with a "new" car....literally. Thank you for running a billion dollar business with the less than rich customer in mind!!!!!

Dustin Johnston

The salesman that worked with me was very professional and cared about my needs vs just trying to make a sale. Very friendly staff. Thank you Randy Doughty for working so well with me and making the process a pleasant one.

Ricard Requena

Michael, our salesman, did a great job with our deal! He was attentive and covered all the bases on what to expect with our new Rogue. The price online and our trade-in value were fair, and the overall process was painless. I would also like to thank the Finance manager that helped us for being honest and respectful of our monetary needs.

Alice Fitts

Went with my daughter to buy her very first car today, and Blake was amazing!! Gave us a great deal, and was very knowledgeable and helpful! Overall a great experience for all of us!!

Walter Chavis

They treated me like family and got my car fixed in a great time frame.

Kelsey Palmquist

Jonathan S made sure our car buying experience was the best one yet. We enjoyed the process and every employee we encountered at Mclarty.

Chris Schamber

McLarty Nissan's service department is excellent! They always take care of me at the highest level.

Jacob Hoy

Terrible communication. Terrible customer service. No sense of urgency. Serviced my 2010 Nissan Pathfinder here. I made an appointment with the dealership for an oil change and requested they service the Vehicle Driving Control (VDC) for it had been malfunctioning. At the time I was told it would take them till the following morning to service the car seeing it was a late afternoon appointment. “No worries, as long as I can have the vehicle back by the end of the day tomorrow.” The mechanic assured me this was no issue. The following day, I had not received a call from the mechanic come early afternoon so I called and asked the status of the vehicle. I was told the car was next in line and I should hear from them by the end of the day... didn’t hear from them for another two days. I made multiple phone calls along with voice messages and still no word from the mechanic. Appointment scheduled for Tuesday afternoon, didn’t receive the vehicle back until Friday afternoon along with a $800 bill for two sensors and a battery cable. Will not be back and do not recommend to anyone who is in need of a “quick fix”.

Catrina Mendoza

We really enjoyed working with Matthew Dodd. He’s great at listening to what you’re looking for and helping you find the vehicle that best meets your needs. Highly recommended!

Deborah Rogers

When the Air Conditioning on my Nissan stopped cooling, I brought it in to McClarty for repair. They did an awesome job in diagnosing and correcting the problem for me. The service department consistently provides friendly and professional service. Accolades to them for their great work!

megan ovard

This is on their device department. I waited 3 hours and 40 minutes for a simple oil change and when they finally finished he said "your car's outside". I asked where and he had no idea where they put my car told me to just go outside and click my keys until I found it. I was lucky one of the mechanics saw me and helped me. Not professional.

Justin Kirkpatrick

Kaleb and Leo were great! Very open and honest with all aspects of car buying. They did everything possible to make the deal work for me. Very willing to stay over 2 hours after closing time to help get the car deal done! Very thankful for both these guys.

Ray Farver

I went in to just look at a particular vehicle, because I had another appointment to view another shortly after I didn't want to spend alot of time. But Big Mike won me over with his professionalism and courtesy, the Entire staff was really pleasant. If I could give you guys SIX STARS I would!! Thank you for making my visit so pleasant.

Chara's World

Everybody is really helpful, but Renaye is the reason I keep returning!

Tremele Cobbs

Service guy Mike was good. Service was a little slow I got to the shop at 7 something left at 9 something. I was there to have a tire replaced.

Elexus Humphrey

Wonderful experience, everyone was kind. My estimated wait time was exact. No complaints.

Rosarita Lott

Coming to McLarty Nissan in Little Rock was by far the best experience in Little Rock. The greatest people to work with hands down.

Patricia O'Neil

Good maintenance work. Left the car as i brought it in without the radio or seat changed. Very helpful in getting my rewards discount on my bill.

Rebecca Renick

Oh my gosh! I didn’t realize that buying a car could actually be like this. It’s always been stressful and I’ve always felt like dealerships pull one over on me. NOT THIS TIME!!!! From the moment I got out of my car, it was a great experience. My salesman was Jonathan Summons- he was great. Very knowledgeable, very pleasant, and very helpful! Leo the sales manager did not waste our time. He gave us his lowest price at the very beginning. We felt it was fair and the best we’d seen by far. Jasen from finance took care of us—and then some. Rates got even better than we were originally told. I left there feeling confident that they will take care of me. They gave me their cell numbers. I will definitely return to McLarty LR!!!! It’s about time for my husband to get a new truck. I know where I’ll be going. And I LOVE my 2019 Nissan Murano!!!!

Larry Lewis

The service staff at McLarty Nissan of Little Rock were very busy Saturday. Understandingly, the wait time was a little long. But, the staff made up for it by making us customers feel comfortable and giving us regular updates about our vehicles. They even offer us a chicken dinner from Popeyes. We had snacks and made good conversations. The staff was very nice and accommodating. Thanks service staff (Mike).

Gayle Burns

McLarty Nissin of Little Rock was wonderful to me,they have the best customer service I've witness in a long time....I'll never go anywhere else!!!!

David Sharp

Worked with Joe Ellis to get my wife a replacement car. Ours was totaled 2 days ago. He was great! Very easy and explained all our options clearly. Great deal and smooth transaction.

Jessica Rayner

Great car buying experience! My salesman was Garry who was amazing to work with! I was in and out! While I was there I put my name in a drawing and won a 2018 Honda 4 wheeler!!! The 2018 Nissan Altima is a great buy by the way!!!

Avestine Ward

I recently took 2 young ladies car shopping. We visited several dealerships in a two week span. Our last dealership was McLarty Nissan in Little Rock. We meet a young gentleman named Kaleb Harrison. I explained to him what we were looking for based on the financial status of the 2 college students: a car fairly new, few miles, $10,000 or less, good miles per gallon and in good condition. Kaleb immediately went to work and took into consideration all our needs. We visited with him 3 times before we purchased the cars. He was very patient with us. He has excellent customer service skills. He was very direct and soft spoken. God blessed and both ladies drove off the lot what they wanted! Praise God for the blessing! I truly thank Kaleb for his professionalism and excellent customer service skills with potential customers! McLarty you are blessed to have someone like Kaleb representing you! I will definitely recommend others to McLarty Nissan because of Kaleb! Thank you Jesus! Thank you Kaleb Harrison! Thank you McLarty Nissan!

pagadala satyanarayana

Utomi took care of every thing for us and it was very quick and feasible process Impressed by their service

Tammy Clary

I bought a 2017 Malibu from there and took it in for 10,000 mile service. My appt was at 130 but had to wait. Meanwhile others were coming in getting their cars serviced after me but leaving hours before me. I waited on someone from the finance dept to find out about my warranties for 30 mins. I left because no one came out to help me except the receptionist to ask you still haven't seen anyone. I also left a message for the finance dept and it's been weeks still no answer.

Justin Williams

Wonderful experience. Great customer service. Jonathan, Robert, and Matthew were a great team to help me with a great deal at Mclarty Nissan. They went above and beyond. If you’re interested in getting a vehicle, then shop at Mclarty Nissan, here in Little Rock, Arkansas.

Ray White

Should mention that Larry was great sales guy. We t out of his way to help find just the right truck for me. Highly recommend.

Toyce Newman

Great Sevice very kind respectful young lady that made sure all my needs and concerns were taken care of.

CYNTHIA BAYIRD

Excellent customer service and they work hard to find exactly what you are looking for in a vehicle. Joe is a great salesman, look him up!! All the staff are friendly and helpful. Mr David Surguine is an honest man that went above and beyond to make sure we were well taken care of.

lori lytle

McLarty Nissan is

Margo Brown

Great! Easy and people. Very friendly. Will recommend to my friends. Tky

Charlotte Fuel

Awesome car buying experience! Jonathan was amazing! They never talked down to me. They remained professional and courteous throughout the whole process! They worked hard to give me what I asked for. Leo and Shawn from the finance department as well as Jason did an amazing job!

Dorothy Sykes

The young woman that took care of me was the best! Wish I could remember her name, but will remember her face. Thank you Nissan.

Sarah Keener

I’m new to the area and I drive a Ford but took my car to McLarty Nissan for an oil change because it’s closer to where I work. Rob, in the Service Center, was fantastic to work with! When I first brought my car in, I raised some concerns about issues I was experiencing. He did some research and reminded me that my car is still under warranty. He then recommended that I visit McLarty Ford in North LR to get my concerns addressed (rather than asking me to pay out of pocket for the Services). Throughout the process, Rob was professional and attentive, he made sure that the oil change was performed well, and he was transparent in the options that were going to be best for me as the customer. Thank you for all your help!

Deby Green

What can I say! This was by far the best car buying experience we've had. Everyone was so friendly & professional. And price? Unbelievable. They really have the lowest prices around. The entire process was straightforward, uncomplicated and fast. A great team!

Robert Dorer

Michael and Leo and Brian were some of the nicest people I have dealt with in buying a new car ( six times in the past eight years). They certainly have met their calling!

Dylan Pilot

Excellent service and a huge inventory. I wasnt able to purchase a car this time but they are working on finding me one more suitable for my credit. Mathew Dodd one of there salesman worked with me through the process. On top of being very professional he was also accurate with his finance numbers and expectations. All in all is was a great experience.

Tom Sawyer

Real nice and did what they could to get me back rollin

Kay Hogan

My salesman Blake was very helpful!! He was very knowledgeable and friendly!! Excellent!!

Silverfox

They did their best and we're kind throughout the process. But they were just a tad pushy but over all it was a good experience

Travis Bearden

Great sales staff! We got an awesome deal! They have a great used car selection, and amazing customer service. Go see Tim Jackson!

Lelonah Mullins

This was the best car buying experience we have had!

Debbie Pohlman

McLarty was a very pleasant experience we bought a car very good price all the features were nice and the dealership couldn't have been nicer everyone was very pleasant very easy to deal with would do it again if I had to I don't like buying car so. They took the time to show all the different features of the car. The car was cleaned up nicely showed very well enjoyed it. Debbie P, Memphis

Lisa Burton

Great place to get your next car. Great service terrific salesman. Mathew Dodd did all he could to give us deal we hoped for, and he came through! Thank You McClarty Nissan!

Penny Elliott

The service was great! I got exactly what I wanted. I felt no pressure. Buying from my salesman, Tommy, was as easy as it could get. I’m very pleased with my purchasing experience.

G Townsend

Matthew Dodd was great to work with. He wasn’t pushy and was more interested in earning my business than doing or saying whatever just to get a sale. He worked hard on my behalf and he thought about all aspects of serving his customer. I’ve bought a lot of vehicles from various dealerships and this experience was the best one yet.

Reggie Walker

I think that my wait time was a little long with me having an appointment. I would have been okay with my wait time, if I was a walk-in, but I had an appointment. My appointment was 0900, I arrived at 0845, my vehicle was not ready until 10:30am. This is the only complaint, I have. Mike, the older gentlemen that assisted me was great. When, I first pulled up, the first thing he asked was, " How can, I bless you on today"? Customer service is a big deal to me, especially since, I work in a customer service profession.

Lyndsey Ammons

McLarty Nissan of Little Rock has great customer service! I highly recommend them!

Nwamaka Maduagwu

Mr Umerah and the rest of the staff where fantastic. I will be back and refer others to this wonderful company. Thank you again Mr. Umerah

Mike Renick

We had an extremely positive experience buying from this dealership. Jonathon, Leo, and Jasen were exceptionally friendly, knowledgable, and they were able to get us the car we wanted at a price that we were comfortable with. There weren't any high pressure additional sales pitches. There weren't any negative surprises at the final price or during financing. I left there happy with the deal, the new vehicle, and the overall experience.

Lauren

Kaleb (sales guy) and Leo (sales manager) were awesome! The GM made a point to sit and chat to make the experience more personable. The finance guy was very quick and explained everything well. Very good team I worked with at every stage of buying the car

Brittany Hodum

Mike M. In the service department is a heaven sent ! I am 8 months pregnant and am very emotional he was so very kind and helped us with our used Nissan that broke down, that we actually bought from another lot. Safe to say because of Mike we will be coming back to Nissan again and again not just for service but for all our future vehicles as well. I cannot thank Mr. Mike for helping this tired first time mom enough. Because of Mike we will forever be Nissan customers !

Clint Layes

Had an appointment for an oil change at 4 pm. Got there 5 minutes early. Truck didn’t go back until 5:15 so didn’t get it until 5:45. Not sure why I made an appointment and doesn’t make me want to do it again anytime soon. Service adviser was very nice and apologetic.

Shanta Smith

Awesome experience, awesome staff with awesome service. Thank you McLarty Nissan with the help of my new purchase. I love it unconditionally

Eric Franklin

Excellent Service provided. Service writer Joey did her job. She was very professional, she created a warm environment, not like some other places where service writers make you feel like you are bothering them. She coordinated every from the beginning to the end. Now I’m just the one customer, just think if she did this for all of her customers. Job well done Joey at the Colonel Glenn location

Ray Ray

Renea in Service is awesome!!! She is a great asset to your business.

ray kilgore

Very happy with our recent purchase of a Nissan murano. Salesman was helpful. Manager not pushy, didn't feel pressure. Overall experience was very pleasant.

Debra Lambert

Very impressed from the moment I walked into the spotless drive up area to the professional and courteous staff. Exceptional service! Surpassed my expectations.

James Smith

Got oil change, and Annie got me out 45 minutes early. Great service.

Kevin Steele

Great, smooth transaction! Utomi made this the easiest car purchase I have ever made. It was also great as a Veteran to work with another Veteran to make this deal happen. Bravo Zulu to everyone who assisted in getting me an amazing deal on an awesome Truck!

Jack Raptor

Tired of the dealership run-a-round? Exhausted with Service Advisors who drone emotionless word tracks to cover up sloppy performance? I took my Nissan Altima to McLarty Nissan on Colonel Glenn today because my car had an episode (lost power while driving, warning lights flashing, etc.). I am from Washington D.C. Passing through to Dallas. It was late in the day, no appointment, and I had my dog with me. It was boiling hot. An advisor named Mike (sorry, Sir, I can't remember your last name) greeted me immediately, had me drive inside the shade of the Service building, listened patiently to my panicked explanations, calmed me down, and said, "No problem, we got you covered." He had my vehicle in the shop within a few minutes, where the tech spent over an hour diagnosing my car's stalling. (Turned out to be inconsequential, very minor even though it shut my car down at a stoplight and scared me to death.). The Tech ran a series of tests, and it turned out to be a leaf in my air filter. I was charged NOTHING and on my way to Dallas. Wonderful folks, waiting room was amazing, clean and well lighted, very comfortable. Changed my opinion of car dealership Service Departments..

Celia Sacredhealing

Great service. Would prefer to be met at my vehicle and explained how to proceed with the request for service. I would also like to see the service reception area refurbished. That does not keep me from using McLarty Nissan for ongoing maintenance in my vehicle. I do recommend the Service Department.

Marcia H

Great experience. Would definitely recommend this dealership. My salesman Utomi and Matthews were very knowledgeable about the vehicle I was interested in, polite and very helpful.

vernon mullins

Best car buying experience ever!!!!. From the salesman to finance to service department everyone was friendly and professional. I never thought that buying a new car could be a truly enjoyable experience.

Lynn Valetutti

Excellent customer service. Joe was phenomenal. He did everything in his power to make a great deal for me.

Brenda Jackson

Renee in the Service Department was very nice and helpful in making sure that the part for our Titan was installed and it did not take them a long time to install it. Thanks for great customer service!

Roy Diaz

Had a great experience with McClarty Nissan. I wasn’t in the market to buy a new vehicle, but Shawn was amazing and really addressed every question I had like a pro. Between Shawn and Leo, my experience was great and happily drove off with a 2019 Murano Platinum. This is the second vehicle I’ve purchased from McClarty and their team and would recommend Shawn to anyone looking for a vehicle.

Kadeisha Avery

Today I got a oil change, the service was excellent! Mrs.Ethridge was very helpful! I will definitely continue to take my vehicle to McLarty Nissan! Happy Friday :)

Memaliah Johnson

Fantastic, no pressure sales people. Very kind and extremely helpful. The general manager is the best!!

Megan Henderson

No one knows how to communicate. I was told two hours for an oil change, and it took way longer than that. As I was leaving (after calling someone to come pick me up), I see my car being parked. I asked the guy driving it if it was ready, and he just stared at me like I was bothering him. I asked again if my car was ready and he just continued to stare at me and walked away without answering me. Finally got a quote for my part, and it was OUTRAGEOUS! I took it to another place where they quoted half the price of what Nissan was going to charge me. After this experience & what my parents went through when they purchased their car at this location (completely screwed them over and gave them a different car than what was promised), I will never bring my business back to this place.

AR T

I’ve had a Nissan before and loved my little Rogue. I ended up trading it in for a Ford Fusion which was the worst car buying decision I’d ever made. Long story short, I had been longing to go back to Nissan. Got a pre approved offer with Capitol One, but Leo (I think that’s his name), Garry Rodgers, and Mike Gonzalez made my purchase the best ever experience I’ve had. Leo even got me Nissan Financing at a lower interest rate. Garry walked me through all the bells and whistles of the vehicle (he was super nice and professional) and Mike made the paperwork signing process easy. All and all, I would recommend them to my friends and family. I’m so glad I made the decision to go with McLarty!

Shane Perryman

Renaye is my service advisor and Love working with her! I call make an appointment drop my car off, if I don't have time to wait. They are Super quick and awesome to deal with! She calls and checks up with me after every time I've been in there! Awesome Bunch!

Resonia Ledbetter

Excellent service!!! Ms Renaye is the best!! She is always helpful

Rhonda Bank

Our salesman Matthew Dodd is the only reason we purchased our vehicle at McLarty. We had negotiated our entire deal and got there to sign papers and pick up vehicle when Leon decided he preferred to sell us a different vehicle and we walked out. Leon ruined our entire experience by pretending we had not already completed our negotiations. If it had not been for the exceptional customer service from Matthew we would not have purchased our vehicle there at all. Because of Leon we cannot recommend your dealership to others.

Bobby Tillman

Performed oil change and tire rotation before my ride arrived to pick me up. Exceeded expectations and super friendly customer service:)

Wade Williams

Great service and great prices. Joe Ellis easy to deal with. Quick sale..

cindy jones

Matthew Dodd went above and beyond to make us comfortable and be sure our needs were met. This young man did an excellent job, and I will recommend him to friends and family. I really liked him.

Kimberly Newman

Fantastic experience! Had no intention of buying, only looking. Garry made me such a great deal I left with a new car!

Angela Hilane

I had a great experience at McLarty Nissan. They replaced my battery under warranty very quickly. I will use them in the future for all my Nissan needs.

Jasmine Burse

Mr. Clay Arnold did a fantastic job. He got me into my dream car. He is phenomenal, I will recommend him to anyone

D. Heath Williams

Long story short, Mclarty Nissan went the extra mile. My old car broke down and I was having to sleep on my cousins floor away from my family so I could keep my job and make it to work. They went and got the car from another one of their lots bc the sales manager at the other lot didn't wanna stay open 15 min late bc he wanted to get home and he clearly didn't want to make a sale due to me getting off work late. The sales men and sales manager at Mclarty Nissan were not pushy and actually listened to my needs. They even let me have the car so I could make it to work before the deal was even final.. I'd give them 10 stars if I could and I am greatly appreciative of the sales men Jonathan and Tim and also a shoutout to the sales manager Shawn. You guys helped me out more than you know and I'll be forever grateful.

Emma Heart

Bought 2018 Frontier, the price listed online wasn't the amount the vehicle sold for, $2000 more. I ask the sale manager (Erik) to correct this, we spoke Friday and I was instructed he would be in touch Monday. Haven't heard one word. Avoid this dealership. Never have bought a vehicle here and never will again.

Jeff Campbell

We had a great experience! Chris Schamber was our Salesperson and he went above and beyond to answer our questions in a timely manner and conducted himself in such a way that gave us great confidence that we were making a sound and valuable decision for our family. This was by far the most pleasant, relaxed and enjoyable experience we have had when purchasing a new vehicle. We will definitely be back!

Pamela Sharp

Very efficient; frequent updates by caring staff (Rob Smith) which were quite helpful.

Tony Williams

Great job and great sales team! Easy to work with and they will work with you and for you!!

Christy Cobb

Very friendly and nice conversation fast but great service ty truly

Michelle Redman

Joe Ellis has always given us the best deal possible and the McLarty experience was great! Will give them my business again.

Kimberly Ervin

My experience at McLarty Nissan Service Department was excellent!! As long as I continue to receive the service I received they will always have my business.

Jonathan Hoofman

It was an superb experience. The way at which Jonathan Summons helped me get what I needed was unparalleled service. I was worried about going in there, but he made it an enjoyable experience, and made me have fun while I was there. I would highly recommend going to him if anyone needs anything.

David Winston

Excellent service and employees. They were very eager to meet all of our needs. They were able to squeeze us in on an hours notice. They kept us updated the whole time we waited. Accomplished exactly what was needing done. Highly recommend them!

Delaine Ulmerbusby

Loath it or love it, the car shopping experience happens when you are in the market for a new vehicle. I was in the market. I hadn't had many positive experiences when buying a car, but was determined to remain open. We pulled up to the dealership and was greated by Johnathan. He is the reason I am writing this review. Johnathan created a new standard of operations when buying a car for me. He really understood and demonstrated that customer satisfaction is paramount to not only his success, but the overall success of the dealership as well. He was candid and integrous, informed and enjoyable. He didn't rush me. He helped me identify exactly was I was looking for and absolutely did not stop until I was sitting in my dream car. The entire experience shifted my previous belief system about car salesmen and buying a car. I left feeling so good and positive about my purchase. It is people like Jonathan Summons and his boss Marty that made this endeavor something to talk about and remember. I really recommend this establishment and implore anyone looking for a new or used vehicle to go see them. It will be worth your time. It was for me.

Courtney Wright

The guys there was super helpful very knowledgeable and understanding I will most definitely do business with them again.

Pat Austin

Matthew Dodd and all the staff at McLarty made my buying experience very pleasant! They helped me get into the right vehicle for me! Great place to deal.

Joey Bayird

My wife and I was treated with the utmost respect and given a very competitive deal on our trade. Our salesman, Joe, went above and beyond our expectations.

Sharon Kelley

Very helpful and knowledgeable staff. Not overly pushy on sales. Willing to work within our terms.

Mollie Haines

Isaac Uwabor did a great job. He was professional and made buying a car easy. All the staff was professional and friendly and did their jobs well. It was a very pleasant experience.

Reginald Fisher

The team here got me in and out pretty quick and resolved an issue another dealer couldn’t fix. Awesome service with great people!

Tamara G. Barnes

This visit I was not pleased. I arrived at 8:00 and received my vehicle at 10:50. I was told after the fact that it was a recall and they fixed it. I asked what was recalled and I was told it was an harness. And don’t worry it. It’s fixed now. I was also told I was given a discount for my wait. My bill was 83.24. I had the same service performed 3 months ago and my bill was 82.09. What was the discount?

steve countryman

Awesome! Our salesman, Randy Doughty, made us feel like we had been doing business for yrs and it was our first visit. The best experience ever with everyone we came in contact with! This is our "new car home"! Thank you all

Jennifer Knoll-Barrett

A+ service experience! Professional work done in a timely fashion. I wouldn’t think of taking my car anywhere else for service.

Chealsey Mosby

I have had horrible experiences with dealerships. I went to McClarty Nissan in hopes they were different--especially after the sale. Without going into a lot of detail, my transmission went out while under warranty and a situation I thought would be stressful---was actually not so bad. Between Chris Schamber in Sales, Glen and Renaye in Service, I couldn't have been treated any better. From the time I called to let them know my issue, up until the time I picked my car up, they were on top of things and went out of their way to make sure I was taken care of. Nice to know there are dealerships out there that take care of their customers because they actually want to. You forever have my business McClarty Nissan.

Marquita Dedner

I met with Robert Smith. He was very polite. He explained everything to me about my Murano. My wait time was only less than an hour. I was very pleased.

Cyrus Liechty

After searching cars online and making a list of possible choices we first stopped at another big dealership. Their cars were all dirty and dusty inside and didn’t look at all appealing. We left and stopped by McLarty Nissan and spoke to James Forrester. We has very helpful and not pushy like some salesman. We looked at several vehicles and finally found the perfect one. A 2017 Rouge practically brand new with all of the bells and whistles and only 5,000 miles. We paid almost $9,000 less then buying a brand new one. I highly recommend everyone go their. I will definitely stop there next time I am in the market for a new ride.

Doris Camper

I went in without an appointment and was treated very well. My service was taken care of in 2 hours. Everyone was extremely helpful and I will DEFINITELY recommend this dealership to anyone needing service.

Kenyetta Lewis

My 2017 Nissan Pathfinder was brought in from Steve Landers Collision around July 26, 2019, to have some codes reset, and a technician took my owner’s manual and now no one can find it or own up to taking it out of my vehicle. It contained all the original manuals that came with my vehicle and my insurance cards in the leather pouch.

Ruth Houston

Renaye and Poe in service are so great to me. They’re more than just my service team they’re friends to me. I’ve never had such great service in my life. They both go above and beyond and they make sure I’m in and out as fast as possible!! Wherever they go I’m following.

Chrstphr Admin

Very kind and proffesional staff! I drove 50 miles to specifically come get my car checked out by them.

Debbie Harms

Always fast and courteous service.

Jesi Layne

This will most likely be the only dealership i go to from now on! Garry Rodger was the salesman that helped me. He was patient and kind. He wasn’t pushy like most salesman are. He answered every question i had promptly and did his absolute best at making sure i was happy with my vehicle and the price! If i could give this dealership 10 stars i would!

Jo Simpson

I scheduled an appointment for an oil change for 11:30 am 04/29/19. I asked if today was a good day to do this before making the appointment & this time was given. I arrived about 11:35. I stated that I needed an oil change & tires rotated and that the alerts for oil change & tire maintenance were on. At about 1:08 pm I inquired about the expected completion time & was told there were 2 cars ahead of me. I informed the associate that I was going to lunch. I received a call at 2:14 pm while at lunch asking if I was wanting an oil change, to which I responded yes. The associate said that would take about 30 minutes. I returned at 2:30 pm & was told they were working on it now. I checked out at 3:04 pm. The associate said I was not being charged for the oil change since she forgot it. I understand delays, however, if I had been told that what I expected to be Express service was going to be a 3 1/2 hour event, I could have made arrangements for drop off or requested shuttle service, which was not offered. I live within 3 miles of the dealership. My last visit for service also was problematic, requiring a return visit to resolve the issue.

Alexis Willis

McLarty Nissan went ABOVE and BEYOND my expectations today. After dealing with the last dealership, I was so nervous to trust a big lot again. But these guys showed so much compassion and genuine care about my needs. I actually got the car I wanted! And they worked with me so much! Everything was taken care of in a timely manner as well. I love doing business with these guys. I will forever appreciate this experience and I recommend everyone to come to this lot before you try ANYWHERE else. You won’t be disappointed! Thank you McLarty Nissan team!!!!

Stephanie Reisma

Arrived at 1130 am for a noon appointment to have oil changed and a tire replacement. While there, another tire was going to be bad. Opted in to replace that tire as well. Opted in for alignment with the tire changes. At about 1 pm, was told the shocks were bad on the vehicle (2018 Nissan Rogue, 30,000 miles). Service rep said she would let me know if it was covered, but then went to lunch. An hour later, I went back and asked what was going on with my car, they said the shocks weren’t bad. At 345 I finally was done. Was told I had clay built up on the wheel and it messed with the alignment (I’m from Iowa, no clay up here) the shop Foreman then told me it was from the salt on the roads. The alignment wasn’t done because the machine broke down. So for an oil change and two tire changes I was there for over 4 hours and a $415 bill. I did not feel safe with driving the vehicle so I immediately went to Mclarty Nissan of Benton to do a safety check. I will return to the Benton location but will never go back to Mclarty Nissan of Little Rock.

Sheri Martin

Isaac was great the entire staff was very helpful and friendly. They were even nice enough to stay an hour past closing time to get our daughter her car. Thank you so much for all your help.

Mary Boehringer

Excellent sales, Excellent service! If you are looking for car and wants to buy from Nissan, go and ask for James. He is awesome!

Jonathan Cupples

Amazing service!! Great service every time I am in here.

david jones

Mike aka Shaggy was extremely patient with my wife and I. We are picky and through the whole process treated us with humility. Hard to find in this world today! Everything worked out great and our needs were met. Thank you very much for everything!

hayley theriot

Renaye is the best. I know my car is in good hands with her. She is so polite and takes care of her customers. Love McLarty Nissan of Little Rock. Won't take my Versa anywhere else.

Jacob Sisson

McClarty Nissan was fabulous!!! Found myself in need if a new car suddenly, and this team did a tremendous job getting me into a new vehicle, and ensuring my safety and reliability in the 2019 Rogue.

Dylan Burks

Awesome experience. Walked in and walked out in less than 2 hours with a brand new car. Amazing service. My sales consultant Shawn did a great job listening to what I wanted and worked with the store manager Leo to get me the best payment. I would recommend them 1000%.

Mohammed Elfaramawi

I had good experience at Mclarty Nissan of Little Rock. Tim Jackson and Robert Ethridge were very professional and helpful. They were very responsive to all my requests. They have done everything to earn my business

Abigail Cerra

Great experience with Matthew buying my new Nissan today! Would 10/10 recommend to anyone.

David Roberts

Purchased vehicle this afternoon. Chris in the sales department was great. Very nice, very informative, professional, polite, fair and friendly. The Finance representative is the reason why this is not a 5 start review. Despite being preapproved with great credit, I declined the optionally extended warranty. Many of the features are already included in my insurance and I did not find the other features worth the initial price offered. From that moment on, he was borderline rude and insulting. Mentioned we were crazy for not doing it. Told me I was riding into the sunset without a pistol. When everything was signed not so much as a handshake was offered. Really left me with a bad feeling and impression after what was before that the best car buying experience I’ve ever had. Did not leave feeling appreciated as a customer despite the money I just spent with the company.

888alli .

The price written on the car was not the same price written in the contract and they added a bigger warranty package than I asked for then just ran me around in circles when trying to get this fixed. No one has been of any help to me and I definitely will NOT be returning to this place EVER for return business.

Candice Bryant

The salesman that o worked with, Shawn, and the finance manager, Bryan, were very prompt and straight to the point. I didn’t have to spend hours waiting on who knows what. They obtained the information they needed and went straight to work to get me approved on an affordable car. They checked in with me every step of the way to make sure I understood everything and were available if I had any questions. I would definitely shop with them again if I ever needed another vehicle!

Sequoya Virgies

I truly would like to brag on Mr. Mike M!!!! He was super nice and made sure I know all the steps to what was happening. I didn't know much but he took time out to explain everything and make sure I had everything done that was needed. He did every thing in a timely manner and even made sure some one took me back to work when I had to leave my car at the dealership to be fixed. If you want a place who treat you as family and get you fixed within a good time, this is the place! Just go in and ask for Mike; he's one of a kind! Thanks again Mike!! -Sequoya.

Catherine Parson

Service Department is awesome. I always have a great experience when I get my car serviced here.

Lauren Harrison

Such a great experience buying my first car. Jeff Silva was awesome and super knowledgeable about everything on the lot and helped me find something I love. Brain in finance made everything go by super smoothly. Thanks so much guys!!

Melissa Rushing

They deserve 0 stars but didn't give me that option. I would not choose this place when looking for a vehicle. Purchasing the vehicle took less than an hour but we were stuck at the dealership all day waiting on service to install floor mats and a "detail". After waiting hours and having to tell the salesman we were fixing to take a paper shredder to the contract they finally brought our armada around. Guess what , no detail. Salesman called the following Monday to apologize and to tell us he was going to put it in the computer for our first oil change to be free to make up for it. Let's fast forward to this weekend.. took armada in for oil change. Found out everyone's first oil change is free! When getting in vehicle to leave someone else's dirty cup of coffee was in my vehicle. Not happy at this point. Thinking I'm done with McClarty, my husband checks oil when we get home and the oil is not even touching the dip stick. Called dealership back.. they want us to travel 61 miles back to them so they can "fix it". Sorry folks you had your chance. Armadas dont get 5 qts of oil

Margaret Ethridge

Excellent service! I appreciated the helpful input from the technicians, and our service advisor was great!

Ann Cole

I had good customer service. I had no problem getting in and out. Mrs. Reynae always does a good job with getting me in and out. She explains all the details of my service and I always ask her what next and she let's me know what service I need to do next. I give her a 10 with 10 being the best.

Felicia Hollis

Friendly staff and great customer service. The process was easy and fast. Great place to buy a vehicle!!!

Jamee McClain

I always love the service deoartment along with Marty and Utomi. Absolutely fabulous customer service. You want a quality vehicle with quality service...excellent sales service you need to be at McLarty of Little Rock.

Donna Bell

Chris is a great salesman. Tremendous help in finding my new vehicle that I love so much

Gordon

The buying experience went very well. Joe Ellis did a great job of answering my questions and concerns. Also Leo Linkov was good to work with. Thanks for a good job.

Jean White

They really need the 5 star's . Nice group of people. Friendly and services with a SMILE

Sharon Sanders

I had a great experience buying my first brand new car with Kaleb Harrison. I would definitely refer him to my family and friends! He pays close attention to details. He also follows up with the customer's concerns and is very thorough in his work.

John Riddle

I arrived for my appointment and discovered that Service Dept was short-handed. An oil change and tire rotation took 2hrs & 20 minutes. Even though they were a man short that day, they promised half that time. 15 more minutes became 50 5 more minutes became 25. Previous trips for simple maintenance were all at least 90 minutes. Dropping off at an out of the way location is not convenient but neither is waiting long periods for simple maintenance. This begs the question of going elsewhere. For service at the dealer to be used, Such delays MUST be improved!!!

Nancy Cole

Hi, I would like to file a formal complaint against the service department due to issues that took place on 07/19. I went to McLarty Nissan on Colonel Glen in Little Rock Arkansas to have my oil changed and tire rotated. I arrived at 0726 and did not leave until 0930. I was given my paperwork for the services that were done and my receipt. As I left the dealership, I noticed that the maintenance notifications for oil and tire were still on, and the sticker that tells me when to come back in for my next oil change was incorrect. It makes me uncomfortable because I am not sure if the service team actually completed the services that were needed for my vehicle. I called and spoke with Mike and Mike indicated that "there is a new technician that has not been resetting the codes for the computers and I'll compensate you and give you a discount or a free oil change. Please bring your car back and we will get you taken care of." I came back to McLarty Nissan on 07/19 at 5 pm and the service advisor told me that all he did was reset the car's computer and gave me a new sticker -- no one checked to ensure that the oil change and tire rotation was completed. Mike then comes to the car and tells me to always ask for him and gave me a card with his name on it and written on the back was a free oil change that he said would be honored the next time I come in. Yesterday evening as I was cleaning out my car, I noted that someone from McLarty Nissan had been through my glove box and taken the paperwork specific to my car out and had read through this information and then stuffed my car contract information between the center console and the passenger's seat. At this point, I am furious with McLarty Nissan and the treatment that I have received the last several times that I have been in for car service and I would like a formal response from someone at the dealership with this matter. I am uncomfortable with dealing with anyone from McLarty Nissan and I do not understand why a dealership that I purchased this vehicle from would treat me in such a manner.

Jane Segura

Nearly impossible to reach the financing department. I need documents for my insurance claim and haven't been able to get in touch with anybody. I live 80 miles away and I'm afraid I'll have to drive there and make them see me.

Lee Taylor

First of all I'd like to thank you for having a man like Rob running the customer service department he is perfect to be the face of your customer service department very personable stayed in contact with me about every move that was being made with my vehicle everything he told me was exact I highly recommend this person Rob and my desire it's the workers Rob anytime my car or vehicle needed services

Linda Swanigan

This was one of my best experiences coming in for service, the greeting was awesome and attentive, and one of the best things I really really enjoyed, is the maintenance techs came and took me back to show some additional work that may be needed on the next service, they didn't just tell me, they showed me and explained it, that was very awesome, I really appreciate that type of care and concern of service, they were finished quicker than expected, very courteous..Thank you so much!

Jason Cline

“Ebay” worked hard for my business and actually listened to what I was asking for. We showed up at closing time the first day and he was driving off the lot. He stopped and showed us around and gave us all the time we needed . I came with specific parameters and not so good credit and he was able to find what we needed and get us to where we needed to be. The finance guy worked for me as well and was extremely helpful. I was very pleasantly surprised with my experience with Michael in finance. I have purchased quite a few vehicles over the years and I have never been able to say that before. I bought a used vehicle and even though we didn’t discuss it in the deal they put new tires on the car for us. Knowing that my daughter is going out of town to college it meant a lot to know they were checking the car out top to bottom. The only hiccup we had was a tire pressure sensor was bad when they put the new tires on it and it took an extra week to get the car. Since my daughter was going to be in school already they delivered the vehicle to her in Jonesboro. These people are number one. I highly recommend anyone looking for a vehicle go see EBAY.

SHANDA MACON

I took my car in for an oil change and tire rotation. Rob Smith was my service person. He was very pleasant to work with. Jonathan Summons is salesman. Both men were very professional and pleasant. Patrick, the courtesy driver, was very nice.

Bill House

Had appointment for 11 am arrived at 10:50 at 1:20 they were thru , for oil change and tire rotation. When my free service for 24000 miles is complete. I will never set foot on McLarty Nissan of Little Rock again Service Department is way below par. Did

aroberts

I can in after a total loss of my car with 2 days left to find a car to get in. I had no money to put down after the insurance company paid my car off. The staff was very friendly and professional with the process and was able to get me in a great car for a great deal. Thank you Mclarty Nissan of Little Rock

Keith Orton

Purchased a 2019 Nissan Rogue SV on Saturday April 6, 2019. James Forrester was our salesman. He couldn’t have been more helpful and kind, didn’t hide anything regarding pricing. Very easy going & laid back. Best car salesman I’ve ever dealt with when buying a car. This was my first time buying at McLarty, and will certainly try and purchase again the future! I will definitely spread the word about the dealership, as well as how great Mr. James was. He was kind enough to allow us to leave our other car on the lot overnight, so my mom wouldn’t have to drive in the heavy rain. We got there around 1PM, and we were out by 3:40PM. Not a bad amount of time from test drive to getting the keys. Longest we waited was when we were waiting to meet with the Finance Manager, but that was probably 15-20 minutes, tops. The Finance Manager, Mr. Gonzales, was very easy to deal with, too... no pressuring to buy a service contract or anything.. I did anyway! It began pouring down rain just as I was getting the keys, but Mr. James had the Rogue parked under a big tent for us, so that helped a bunch. Thanks again for everything guys, and to everyone else, do your car shopping with them online, that way you’ll get to deal with Mr. James and their internet sales guys, where it’s much quieter (like a library), and laid back. I much appreciate all y’all did, and I absolutely love my new Rogue!

Sue Evans

Such a friendly staff. Courteous and professional! Thank you for taking such good care of me and my Maxima

Jessica Woods

What my appointment was for was not what I paid for. What I paid for was not what I received. I know 100% that things that were listed on my invoice/bill that I paid for was not even done...I'm afraid to know if my oil even got changed. When I first got my vehicle, I really liked going for their service. Not anymore. the past 3 times I have been it has steadily gone down hill, not to mention the other appointments I've canceled because I have showed up and the worker tells me I have a 2-3 hour wait even tho I had an appointment. I probably will never be back except for them having ONE chance to fix their mess up. HORRIBLE. Wish I wouldn't have bought a car from McLarty Nissan now.

Sharon Williams

Nothing could have been done better. Matthew Dodd was the greatest—full of energy and made me optimistic on the path to re-establishing my credit. I’ll definitely be back for my next purchase.