Reviews of Mark McLarty Ford (Car Concessionaire)

Ken Overturf

Church bus broke down. Worked diligently to help us find transportation home and repaired bus quickly. Very pleased.

Brandie Breze

Adam is absolutely the best sales person I’ve ever dealt with, and I’ve worked retail for 19 years! He is honest. He has his customer’s back. He even stood up for us with our own bank, when they wanted to over charge us! He has sold our family 3 vehicles and will be our go to guy from now on!

Kira Pope

Had The Best Experience Today Upgrading From My 2013 Escape To The 2019 Escape. My Salesman Norman Was The Nicest, Most Professional, Knowledgeable And Fun Person To Work With!!

Mavis Poole

Car battery disconnected but they didn't bother to reset my clock. While driving I looked at the time and it was 1:13 pm. The time was somewhere about 9AM actually. Now I have to try to figure out how to set it accurately.

Omar Pena

Had a great experience, got the dream I wanted and Norman really helped me out. Would recommend him if you're wanting to get a new car.

James Caldwell

Alfonso was courteous and very attentive to what we were looking for! Thank you for assisting us!!! Go see Alfonso Guevara!

Valerie Washburn

Just purchased our new Ford Explorer with Willie Chester, great service and a joy to work with.

Brittany Sevier

There are not enough stars to rate this car dealership! Everyone was so friendly and happy to help. Michelle’s service from The start was incredible. I told her exactly what I wanted and she went to work! She has exceeded my expectations and as long as I am around Arkansas I would love to get my vehicles from McLarty Ford/ Lincoln. Thank you team for your amazing services!

Megan Eitzmann

For a walk in I probably waited an expected amount of time, but was hoping it’d be under two hours wait. It was right around 2.5 hours even though they quoted me about an hour and a half. But they also did some extra stuff that was needed besides my oil change at that time. I’d never been there before, so not knowing what to expect. Satisfied with what I got and will probably go back again.

Janet Eberle-Wilkins

Fantastic employees! Good inventory and had exactly what we wanted so we bought. Worked with John Hill and Willie Chester. Absolutely no pressure from them to buy and they were able to answer all of our questions. I would highly recommend this dealership and these employees to work with anyone looking to buy a vehicle.

bill ricks

Great service. John Gilbert, internet manager, listened and helped us get in the vehicle we needed. We will definitely be return customers. One of if not the best car buying experiences I have had.

luke mahosky

I am posting this about my personal experience with the service department... they got my car in, gave me a ride home because they did not have a rental available at the time then called me asap when they did. I did not have to call them back the next day at all and ask they just did it.

James Madron

Very thankful. For all the help and support. Thank u so much , my family. Appreciate it very much.

Hope Terrance

Super helpful. Even warned me about what I should look out for next with my car in regards to what may need to be replaced soon.

Mark Brown

Couldn’t of had a better buying experience at McLarty Ford due to a great salesman - Hosea Dortch! He was great to work with and he was very professional! I will recommend Hosea to all interested in a new car/truck!

Angela Gray

As soon as I walked in I was greeted with a smile from Nicole Wilson. She was very helpful and informative. She even arranged a shuttle van because my car was going to take some time. Then she called to let me know my car needed to stay for a couple days and already had a vehicle for me to drive in that time. Everyone was very kind and fast and Nicole was right there to help at every point. I was really impressed all around and will recommend Mark McLarty Ford Lincoln.

Matthew Tatus

Ray Lay and all the folks at Mark McClarty Ford have always taken care of me and my family, even when things go wrong. I appreciate their customer first, can do attitude. Please try to verbally check all the details before purchase so that you don’t end up disappointed with any of the terms/features.

Ralph Hudson

Nicole was attentive and thorough. Brought my car in for The Works toward the end of the day and 45 minutes later I left. I switched dealerships after 4 years and am glad I did. I’ll be back. McLarty Ford nailed it.

Lissa Culbreath

I just got a car from here. Adam Webber was Awesome! I traded in my old car and left my headphones. He went and found them for me! We will definitely be coming here again!!

Tom Tullos

Extremely pleased with the service and overall experience. The service advisor kept me informed of the progress and was very courteous. The repairs were completed quicker than I anticipated. I’ve now found a dealership that I can trust for future repairs.

Diane McClure

Easy to do business with. Bill Carter was very professional and pleasant to work with on our trade and finding us the right vehicle. Would recommend him and Mark McLarty Ford.

Clement Howley

As always the salesman, finance and Sales Manager were great. No hassles and I recieved what I wanted.

Ben Dapaah

Excellent service all around. Ray Lay was honest, dependable, and open with communication during the entire car buying process. This is a great place from such to purchase a vehicle.

Danielle Dawson

I had a great and easy experience at Mark McLarty Ford. Chris Joshua was a pleasure to work with throughout the entire experience. It was a perfect 1st car buying experience! Highly recommend.

Chris Hahn

Was greeted promptly, service options were explained well, and tailored to what I wanted done. Facilities were stocked and checkout was quick and painless.

Melanie Elizabeth

Norman Tindoll helped me get my first car at such a low price and he was super helpful and understanding. He also helped me find a cheap service and oil change that is better than where I usually go. Will definitely still work with them!

Danita Spencer

This is my 2nd vehicle I have bought and Raymond Has done an excellent job.

Ed Hildreth

Willie Chester and his team bent over backwards to make our deal work! Great service and great personalities. I highly recommend this dealership!

Chisty Harvey

Norman is the best he answered every question and didn't make me feel rushed. Gave me a reasonable price and made sure I was completely happy with what I was buying I 100% Recommend going to this place and going to Norman.

Szarekh The Silent King

Chris "Heavy" Joshua was very helpful, worked with us and was nice about the whole deal. Paperwork took some time, but it was worth it.

Sean Cato

Customers are clearly not the priority here. I filed the paperwork nearly 3 months ago here with Kevin to cancel my gap, extended warranty etc. After trying for 3 days this week to find out what the status of my refund is I finally showed up in person to ask. Turns out they never filed it. I've waited nearly 3 month and will now have to wait an additional 4-10 weeks. I've purchased 2 new cars from here and I can promise I won't be back.

William Marlow

My vehicle had a required recall to correct an issue. The service department at Mclarty Ford completed the work in a very timely manner.

Steffani White

Every part of our experience at McLarty Ford was great! Torey Burks made the process of buying our son’s first car easy and fun. We’ll definitely be back! If you’re looking to buy a car, go to McLarty Ford & ask for Torey. You won’t be disappointed! -The Whites

kandice d

My day started with me having a wreck with total loss situation. I was in new of a replacement fairly quickly. I was impressed with this dealership from the start. I greeted on arrival but they did not hover. I was free to look but when I asked about a car...they had keys in hand ready for test drive. Bill Carter was teaching a new sales rep. He was able to get me in and out quickly while explaining to the car features to me and paperwork to his "shadow"( sorry..can't remember the young lady's name). Finance was great. The gentleman was able explain offers available to me. I qualified for an extended warranty on a used car. He was able to inform me on Gap insurance options. If I had financed gap through insurance company vs dealership, insurance company would charged a 500 deductible on Gap. Dealership does not. Friendly staff, informed staff, and competitive car prices. Will use again

Holly Emerson

Chris aka "Heavy" made this by far one of my best experiences in buying a car!

Taylor Head

john and Adam webber were absolutely amazing. Their hospitality made me feel so at home. They got me an amazing deal on my first car. They made me and my grandmother laugh the whole time and had us feeling like we were part of the family. They really made a great impression on me! I am going to be coming here the rest of my life. They made me feel special!! Great business.

West Rock Products

Big thank you to Norman, David and Michael for making a great smooth transaction when my Dad bought his Ford Edge!! These guys were all helpful as well as informative on all the new buttons in this car. THANK YOU ALL!! I highly recommend McLarty ford and their staff!!!

Annette Kirby

Norman was excellent!!!! Had a great experience. Was laid back and didn't push us and got us exactly what we wanted.

Stephen Arrowsmith

Really good people to work with. Gabe Hogans was our salesman that went out of his way to help us. great guy. If your planning on a new or used ride this is the place.

Clifton Lashley

Great experience! Really helped me with my choices. Thanks Clay Cavender, my salesman.

philliphallum .

They did a great job of finding the exact vehicle that we were looking for. They found it within 20 minutes. They had it delivered to the dealership within 36 hours. It was fantastic.

Dan Felker

Had a great experiance. Awesome salesman Gabe Hogans.

Lisa Buck

Jaylon Patten and David Mitchell have went above and beyond the call of duty on this one! They have spent a lot of time finding just what we needed for our family. Michael Betts insured we were receiving the best possible vehicle for safety, reliability and self assurance for many travelers that will be taken in our new Ford Edge! Thanks guys!!

Les Galusha

My wife did most of the work on this vehicle hunt (i steer away from car shopping) but the overall experience was great with a very good deal on a vehicle ... two gentlemen Willie and Richard that were pleasant in the sales process, and Willie was very knowledgable in the vehicle history to help with questions. We had not bought an American car in decades but the folks at McLarty showed us great options.

Glenna Hollis

Norman and Ronnie were amazing! This is the SECOND vehicle we’ve bought at McLarty with Ronnie and this experience proved just as pleasant as the first. Fast, friendly, no games, just good deals and wonderful customer service.

Daniel West

Wonderful experience shopping at McLarty Ford The sales staff are great. Very attentive. Definitely will consider them for my next vehicle. Thank you for the great deal.

Katie Jones

What an incredible experience we had!!! We were on a road trip from Indiana to Texas and had our starter go out at 3am on the 3rd of July! Roadside assistance towed us here at 630am. By 640am Glen(mechanic) pulls up and takes us right in before they even opened. There we met Glen(manager) and they allowed us to bring our dogs in while we waited. Everyone was extremely friendly! That's where we found out the starter went out and a new one wouldn't be delivered until Friday which would've completely ruined our vacation. Glen had arranged to take one off a truck on their lot so we could get back on the road! If we didn't live so far away we'd always purchase our vehicles through them! Both Glen's were incredible, caring, wonderful people who made sure we were happy! I can't say enough goods things about them and this dealership! Thank you all!!!!

Kristi Matthews

Ronnie Sanders went above and beyond I believe in finding the truck I needed. I called the dealership and explained what I needed. Gave him the max amount I could spend witch 20 other dealers told me it would be impossible for them to get me a truck in that range. Ronnie gave me an even lower price than my budget. He has been a life saver.

Adam Henderson

It was a great experience could not ask for anything more. How you recommend to anybody looking for a vehicle.

Reggie Jackson

The customer service was excellent. The process was painless and fast. I would recommend Mark McLarty Ford to anyone who is in the market for a vehicle.

Joe Roy

Katz is the man to see if you want an easy hassle free buying experience. I bought a 2018 GMC quad cab 4/4. I got a great deal and was in and out of the dealership in about 90 minutes. Katz is the man.

james sims

excellent service. friendly helpful personnel. good value

Tonya Spaul

My husband called to make an appointment to fix a front end issue and some recalls with my Ford Escape. We were told to bring it in at 8:00 a.m. Saturday morning. Upon arrival, I was told that I would have to leave my Escape for at least a week (with no prior mention of leaving it, we were unprepared for this). After waiting for over 2 hours, a rental was made available to us. (It had taken about 30 minutes to get the rental secured; but the remaining time was spent attempting to print a temporary tag because the internet was down.) During this time, I was told that my Escape would not even be looked at to be diagnosed that day. (My question here was...why did I bring it in today, if you’re not even going to diagnose it today?) Twelve days later, I returned to pick up my Escape. The bill ended up costing me triple what I had planned; and that’s what my warranty did not cover. The longer I have my Escape back the more issues that are arising that were not present before I took it in to be worked on. There is a humming and whining in the front end where they worked on it, a rattle is now present in the rear door, and my SYNC system was not working properly (which messes up all controls and systems in my center dash). McClarty Ford offered to bring my Escape back in to attempt to fix the SYNC system; however, it would cost me $100 for my warranty deductible (even though this was not an issue and working properly before my Escape was with them for 12 days to be fixed). Luckily, my husband had the idea to try a factory reset on the SYNC system; and that seems to have fixed the issues that were present. My Escape was also given back to me with greasy handprints on both front doors (up and down the length of them), a few black/dirt spots on the ceiling (that weren’t there before), and black shoe marks on the inside of the front doors. Overall, I am VERY unhappy with my experience of using Mark McClarty Ford to fix my Ford Escape. I chose to return to them for the repairs because I was a long time customer of the North Point franchise; and I thought I would be getting the same excellent service that I had always received before. However, I am very disappointed in my experience with Mark McClarty Ford; and I will not be returning.

Mandy Redwine

Everyone was great! They are so kind and attentive. Derrick, our Finance guy, really impressed me by the way he advocated for us. Bill was an excellent Sales partner for us as well. It really was a great experience and we got the truck we wanted.

Norman Tindoll

I am a very hard person to sell to but McClarty Ford did. Norman Tindoll was the salesman who took care of us and answered every question we had and made the experience painless and carefree. Thank you for my daughter's new car. Sold us a Ford Focus and made it easy. thanks Eddie

Leah McClenahan

We had a really great experience we buy from here again!

Tori Horton

Adam Webber was so easy to work with! He was a fast communicator and did whatever he could to get me in the car I had my heart set on! Highly recommend asking for Adam! We will definitely buy our next car from Adam.

Tim Pruitt

Great dealership, great deal. Adam Webber is the bomb. Fourth vehicle we’ve purchased from him!

Reid Parnell

Adam was the easiest salesman to deal with, was able to get us in a land rover for a smaller payment and we completed the sale by text. Awesome guy

Bubba Allen

Friendly people. I get all my Ford parts here. I will say I am a little disappointed about my service I received. Brought my service truck in , F350 , to be serviced. Was told they weren't busy and could get me right in. Over 2 hours later my truck is ready. I'll have a LONG day now. Gotta play catch up on my day now.

Haley Zakrzewski

Willie did an amazing job helping us and got us into what we wanted!

Gireesh -

Horrible experience. I decided on a Lincoln MKZ Black Label which wasn’t available in state, but I decided to give this Lincoln dealership in Little Rock a chance to see if they could transfer one in for me. The salesperson, Hosea seemed friendly at first, but then when he realized he couldn’t sell me the models he had on the lot, he thought insulting me would somehow work. He started comparing the Black Label to some of their models and accused me of not knowing what I want. Insults are not the way to sell a vehicle. I eventually went out of state to Austin, TX for the exact vehicle I wanted. Then I decided to give these guys another chance by going there for my service needs. This time, I dealt with Tia, who is their Lincoln specialist. She incorrectly tells me the warranty services on my car are not transferable from the original owner and rudely tells me to deal with the Lincoln dealership closer to where I live, Trotter Ford Lincoln. Never returning here, their service is horrible from the sales department to the service area. I did end up going to Trotter Ford Lincoln where they have excellent customer service!

Ann Manry

Great customer service from the workers that helped us out. From start to finish everything was done in a timely manner.

Charlene Pike

Adam Webber and his team did an amazing job getting me exactly what I asked for! Thanks for making my car buying experience as easy as possible!!

Angela Washington

just had the best car buying experience with Gabe Hogans at Mclarty Ford Sherwood AR. most honest and reliable sales person ive ever delt with. if your looking for a new car come check them out!!

Aaron springer

Had a factory recall on my airbags. Dropped my car off the night before. Had me done and ready to pick up the next morning with plenty of time left to get McDonalds breakfast. Friendly staff. Great experience.

Cole Fiser

Nice staff, low pressure, and great prices. Will be a repeat customer. Thanks guys!

Courtney Parnell

Adam was wonderful. He communicated with my husband by text due to my husbands job and literally sold the car via text. He was personable and friendly. I would def recommend this dealership.

Chasadie Thomas

I bought my mustang Jan 2018 with the help of salesman Hosea. He made sure I got the car I wanted at a good price. Every time I’ve come back for maintenance I’ve always been taken care of. Justin in service is very professional and accommodating. I’ve used their shuttle to get home when work on my car was over 2hrs. Shuttle driver made my day with great conversation and personality! Everything here is wonderful and everyone is friendly!!!

Averi Ratliff

John and Brandon Hill are the very best! Extremely knowledgable about cars and wonderful customer service. We have come to John for years and will continue to do so. He made the process for me buying my first car enjoyable and stress free, I knew I was was treating me and taking care of me like his own.

Michael Decker

The service department called and said I need a cam phaser and it was going to cost 3700, I wasn’t getting any fire to my spark plugs and the right side of the motor, took the truck to best auto and tire in Conway and they put a cam sensor in and the truck runs fine, I will never take anything to Mark McLarty Ford ever again or buy anything from them again

Robin Garrett

Scheduled recall work 4 days in advance. When I arrived to have the work done, the service advisor said it would be "late" before it was done. I asked how late, and his question was "did I need my car back today?" How many people can go without a vehicle for multiple days? Then the questions started about additional services, etc. all of which came with hefty price tags. $54 for an oil change was ridiculous enough, so there's no way I was going to let them charge $100s for air filters, fuel system treatment, etc. Returning to McLarty will be a last resort. Smith in Conway will get any future work that needs to be done by a dealership.

Scott Ginn

Awesome service department. Allen B. Took good care of me and my F150. Got me caught up on service and took care of a recall. Got my ride rolling smooth!!!

Pamela Wood

Enjoyed meeting Richard and Willy and Kit. They were very knowledgeable and helpful Highly recommend these gentlemen

Rosemary Fortner

Had 8:30 appointment for oil change. I left at 10:30. They are usually much faster than that.

Amanda Fry

Gabe was a great salesman. I called to verify a vehicle from the website was on the lot and after affirming it was, he had it ready for us when we got to the dealership. He was willing to work with us through difficult scheduling and got us a great deal on a new- to-us van.

Heather Jinkins

We received excellent service from Willie. He took great care of us and made sure we got everything we needed in our vehicle purchase. I highly recommend him. Very friendly staff.

Annie Farmer

My husband and I had a great experience with McLarty Ford in Sherwood. Gabe was wonderful! He was honest, and extremely knowlegable and helpful with our purchase of a used truck. If you're looking for a REAL Christian salesman, ask for Gabe!

Mary Kay Roe

Today I took my car out to McClarty Ford for an airbag recall and I was so pleased with the attention I got. They brought me home and picked me up when they were through. Both drivers were very pleasant. I was only scheduled for the airbag replacement but they serviced my car and washed it while it was there. We have bought our last three cars from them and have always been pleased with their service.

Larry Holeman

Allan greeted me promptly. Assured me they would check the problem quickly, and call to inform me of solution and cost. Service was outstanding in every way. I will use this dealership for routine care or problems in the future. Five Stars.

David Bearden

Adam Webber is a great sales consultant and understood our situation and worked patiently and diligently to help us get into the best vehicles available. best customer service EVER!!!!

Dana Amis

Adam Webber did an amazing job getting us into a brand new Ford F-150 with little down. It was great dealing with everyone at the lot. Perfect service and greeted with a smile at every turn. We will be back!

Cory West

Fantastic experience. The time spent there was longer than we expected but with the holiday we understood. Everyone went above and beyond to help us. The salesman worked hard to get us in our vehicle. They will be our first stop when we are looking for another vehicle!

Lyric Cruz

When you’re serious about buying a car Willie Chester is the man to see! The entire team here at Mark McLarty has been amazing. Would never buy from anyone else now!

clayton reese

Go see Gabe Hogan at McLarty ford in north Little Rock! He was a great help and made the experience awesome. I would highly recommend him and the dealership!

Charlotte Galusha

Very friendly place to buy a car! I worked with Richard and Willie, and could not have ask for better salesmen! Got a nice deal too!!

Iola Pulley

Everyone I interacted with was friendly. Excellent customer service. They kept me notified on what was going on with my car. I was very pleased!

Sandi Thomason

Very nice, fast service. I was slightly disappointed over a fee being charged that was not disclosed. I think you should have the option of deciding to pay a 48 dollar shop fee to basically throw away towels or to go elsewhere that does not have a 48 dollar shop fee. Vehicle repairs are costly, I dont like hidden fees.

Gordon Stanley

Norman spent several hours with us making sure we got all the options we wanted and explaining new features . Would definitely reccomend him for your salesman.

Meagan Green

The staff at McLarty Ford Lincoln has been beyond helpful to my husband and I in our car buying experiences. David and Katz made upgrading my Explorer an extremely easy process and we never felt pressured or pushed into anything. They even had my seats reupholstered to leather and offered me a loaner vehicle until it was completed. HIGHLY recommended to anyone looking to get into a new vehicle.

Ashley Smith

Gabe Hogans was our salesman and he was absolutely wonder. I highly recommend him if anyone is looking. Was very helpful and does not have the typical “salesman pressure” when we went to buy. Can not say enough good things about Gabe.

Debra Torrence

I purchased my 2011 fusion from Mark McLarty Ford 2 years ago. The sevice was so exceptional that I took my friend a few months later to purchase a 2013 Fusion. We both have been very pleased with the dealership and the service we have had since our purchases. I give Mark McLarty Ford the thumbs up!!!!

Betty Everett

Great service. Friendly personnel. Very willing to answer questions. Justin was great and very knowledgeable

Jerry Bonds

Had my 2019 F-250 serviced today with no problem. Justin usually takes care of me but he was off this afternoon so the manager Glenn took care of me. They do what they say and always have a great attitude about it.

Judy Cass

Was just going to check out an explorer and the salesman, Hosea Dortch, was so impressive as well as the deal McLarty gave to me... I bought it! There was no pressure at all from any staff member to buy.. just good old discussions. Excellent place to buy your next vehicle!!

Sandy Perkins

Best experience EVEr with McLarty! Randall Robinson best sales guy and Jesse in finance too! Everyone was so nice! All future vehicles will come from McLarty!

Susan Davis

Great service department. Everything was explained thoroughly and suggestions for extending the life of my vehicle. I will always be a Mark McLarty customer.

Damond Rowland

I would give this establishment no star's if that was an option. I visited this dealership on July 25th 2019 in search of a newer vehicle for work. Picked out the perfect ride for my business and my family of 6. Would have driven off the lot that night wasn't for the type of insurance I had at the time. Was told to fix that right away which I did and wait for a call. They called me back in the next day which me and my family was estactic about finally we had something to be proud of and safe and reliable. I traded in my late model Honda van and signed all the paperwork and was on my way. About a month later I was contacted by Kevin in the finance department to come back to the dealership wasn't given a reason why until I got in the office. Kevin then told me the bank had denied my application for reasons unknown which I verified with and was given a date to make my 1st payment. They tried to get me to settle for another vehicle which at that time I was open minded and very worried about how I'm going to continue operating my business. That was denied, was told to take the vehicle home by another salesman until they find another car. At this point all I want was my trade in back it wasn't pretty but it got the job done. They paid off the balance due on August 1st and sold it to a third party. This is now August 21st when they called me back in the office. So eventually they threaten to tow my vehicle back September 9th which at that point I took it back to get a full refund because they didn't have my trade. They ran my credit without my knowledge on a vehicle I had no interest in and finally the end result. Me and my wife left the dealership empty handed no car, no way to operate my business, no way to take my kids to school, no way to even go to the grocery store. We live in the country where its a must to have a car. This has been the worst car buying experience I've ever indured. They don't care about you as a consumer there.

Larry Jegley

Competent, attentive service from Justin Habel and the gang. Highly recommend their service department.

David Harrell

We contacted Allen Buck in the service department. He was very courteous and took action immediately. He promptly created a work order and documented the service repairs needed then explained the car would need to be left a few days When we arrived to pick up the car we were approached immediately by Allen and he went over the details of repairs done. We were completely satisfied with the service and appreciated Mr. Buck being so courteous and professional. We always know we can depend on Mr. Buck at McLarty Ford.

Tess Brown

They are always very nice and professional. I wish it was more clear on where to go on check in

Glenn Dunn

Worked with Gabe for a new Edge ST, totally satisfied with the deal we got and no pressure. Recommend giving Mclarty Ford and Gabe a chance for your next vehicle.

Lively Teal

Norman Tindoll was so helpful, he helped us when we first looked for a truck then helped us once we changed out minds and showed us to our new car just by figuring out what we want. I would recommend him no matter what. And he is good with children and makes the experience enjoyable for everyone there.

Andrea Brown

From start to finish the personnel at this dealership have been nothing but professional with my family and I. As a new car buyer I love being able to have sales associates talk to me, rather than down to me. Hosea Dortch will take care of you!

Roberta Frost

Wonderful people. Great service. Very knowledgeable. Friendly. Great experience . Thank you

Matthew McGee

Best sales person ever Jose Dortch! Honest good man.

Kerry Lawrence

Gabe and the crew are a great group ....did the best they could to get me the best deal possible .

T Jones

Outstanding service and professionalism! McLarty truly went the extra mile and saved my family trip. Unfortunately my 2017 F150 broke down due to a poor solenoid wiring connection (fluke mishap). This team (specific shoutouts to both Glen's in the service department) took my truck in before the shop opened, worked hard to source a replacement part, and had me fixed up and on my way within a few hours. I had my wife and two dogs with me that they openly welcomed into the showroom, and made our time as comfortable as possible. No hassle, no pressure, purely a group of awesome people doing good work for a guy in need. Not paid to do a review, just blessed and wanted to share. Thanks guys!

Adam Davis

I had a great experience. The staff were kind, courteous and helpful. The salesman worked with us and we are buying a new 2019 F150 at a great price. They also fed us while we are here.

David Barnes

Great experience. Made an appointment ahead of time, no waiting. Took my car right in service and inspection accomplished in good time. All staff very friendly and effecient.

Chris Almo

Our salespeople were Awesome! Gabe and Julie were so patient, understanding, and communicative about the whole process. We really appreciate the time and effort put in to this entire experience. We are so proud and thankful to be back in the Ford family, and will definitely keep coming back from now on.

Malea Hargett

We loved working with Hosea. He’s a professional who knows cars and how to work in your budget. We were able to find the car we wanted very quickly.

Linda Vorabouth

Did everything in their power to fix my fusion! Thanks so much Nicole!

Rosy Lopez

I was traveling with my family and my truck broke down. I called And spoke to a gentleman by name Glenn he immediately took me in when I told him my situation, that I was traveling for work and have to be in Texas for work. He had me out by 12 o’clock and back on my way. Glenn went above and beyond to help us out and very much appreciate them.

Alisha Shapiro

My experience was frustrating. Made an appointment for a Tuesday and my car didn’t get looked at until Thursday. The dealership was a week behind on appointments. An appointment shouldn’t have been made if they were too busy and didn’t have time. My service person Glenn was nice and friendly through the process and pushed my vehicle thru.

Audriana Reed

Adam Webber, James Williams, and Derrick Reed took awesome care of us through our process of purchasing s vehicle. Come see them if you need anything they'll make it happen the very best they can!

Michelle Dabney

This place leaves the sleazy out of car sales. From the top down they have a great staff. Only place to do a car deal in central Arkansas in my opinion!

Donna Ibbotson

Great place to take your vehicle. They get you in and out of your appointment in a timely manner. Everyone is so nice.

RICHARD NELSON

Great sales team! Thanks so much for helping us get into our new explorer. Willie is so helpful with the whole process!

Kelly Harris

Outstanding visit today! I worked with Norman Tindoll and could not be happier. He helped me find what I was looking for, shot me a straight price, and made buying my new truck a breeze. If you want to avoid the high pressure salesmen, just bypass them and ask for Norman!

Kirk Eddins

Alan took good care of my truck and myself. Good attitude and good attention to the details. Reminded me what maintenance needed to be done and quoted me a price for each item. Service was fast and efficient.

ShaDerra Heard

Found the solution to our problem quickly, got van back in a timely manner. Thanks to Nicole and her mechanics!! Inspiration day treatment thanks you!!

cococrisp1994 .

My sale consultant was Willie and he was very helpful in showing me the car I was interested in. I definitely recommend this dealership

Penny Ratliff

We had a WONDERFUL experience at Mark McLarty Ford! John Hill went above and beyond in helping us find the perfect car. This was our daughter's first big purchase on her own. She needed something dependable, yet "cool", while still affordable for a college student's budget. John showed us multiple vehicles within the McLarty Auto Group inventory that were within our parameters. He didn't push higher-ticket items, which is common practice with many in sales positions. John's longevity in the car business proved to be very beneficial in addressing questions and concerns about a wide variety of makes/models of cars. Brandon Hill assisted him throughout our time at McLarty Ford. He was very friendly and personable, offering honest feedback as we made decisions. He has a bright future ahead of him! Kevin Richardson was efficient and professional as he walked us through the financial aspect of the purchase. We appreciate the integrity, the hospitality, and the commitment to excellent customer service, that was exemplified by the staff at McLarty Ford.

Jonathan Lapp

Fast didn't waste my time and new I had to be somewhere. Love the new car.

Yavuca Wesele

Made my experience an enjoyable one. First time car buyer, and the team at McLarty made it easy for me. Would definitely recommend them and hats off to these Gentlemen: John Gilbert, Michael Roman and Kevin Richardson for going above and beyond to help me get a good deal.

Melinda Kenneday

I have had nothing but issues with my 2014 Ford Focus bought at this dealership when it was North Point and now owned by McClarty. The shudder is a constant issue and has been replaced the fourth time in 5 years along with the 10 recalls the car has had in the same amount of time. Three years I still had a power train warranty until the fourth time when I was a couple thousand miles over the limit. We fought them to get the repair done free of charge since we were told it wouldn't be fully covered. Only after speaking with management was it free of charge. The lug nuts are swollen and no one can take them off except Ford so we had to buy brand new lug nuts for all tires just so we can get a more affordable oil change and tire rotation. Everything is expensive and unless you ask what each fee will be you will be charged a lot in shop fees and taxes on top of expensive parts. I recently had my car die in a parking lot and had it towed to McClarty. It was kept for a week for them to tell me that they were finally able to work on it Wednesday evening. I was told that my car parking lights were left on to drain the battery. It took them until Friday to finally realize that my car battery cells weren't maintaining charge and the car died in their parking lot. I asked how much the battery would cost and I was told by Glen $199 and he would prorate the battery since I was there all week. I found out later that they had a battery for $99 online with a coupon. When I asked why I wasn't offered the less expensive battery i was told by him that it wasn't a good enough battery for my car. More like it wasn't as expensive! I was also hit with a shop fee I wasn't told about on top of the $133 diagnostic fee he mentioned just for them to tell me that the battery wasn't working. Then came the taxes I was told about. Glen then proceeded to tell me that he was doing me a favor and prorated the battery so that I wouldn't be spending over $400. That really upset me. The battery itself ended up being about $125. Well I feel completely taken advantage of and I refuse to ever return or ever buy a Ford again! Now I have to buy a brand new car because this one is absolutely terrible and isn't lasting past 5 years. Thanks for the legendary experience!

Kristy Montgomery

Adam did an amazing job working with us to purchase a 2 new vehicles for our family. He worked hard to find what we wanted and even took the time to show us how to operate special features on our vehicles. He is a no pressure salesman and I greatly appreciated that! Great job, Adam!

Dj Haydon

I very pleased with my buying experience. Haven’t purchased a car in over 9 years. Gabe was an excellent sales representative. If you are in the market, I highly recommend coming to see Gabe.

Dareen campbell

The service is by far the best. Nicole needs a raise fir such great service...my wife gets her vehicle serviced here as well...

Aaron Richardson

People were nice and courteous! Didn't feel like a typical "car salesman" experience. Go see David "The Car Man" Mitchell! And Dick Oliver. Tell them Aaron sent ya!

gary shoptaw

Great experience with Willie Chester and Adam Webber. they were very personable and worked to help me get the deal that I needed. I would be happy to deal with them again.

Lindsey Jenkins

We had a great experience here! We worked with Ronnie, and he and everyone there were very helpful. They didn't pressure us but did everything they could to make the car buying process quick and easy.

Mel Crum

Gabe Hogans was great we got a good deal and a great vehicle. Can’t believe I bought Red. Love it.

lori booth

The Service Department was Awesome! Justin H was quick to get back with us and fix our issue. We were in and out within an hour, new brake light, oil change, vehicle inspection and rotated tires. Thanks Justin!

Georgia Pagan

Allen took great care of my Lincoln and me since I asked for a quick appointment Excellent service great personality

D. G.

Everyone went above and beyond to help out. Nice and friendly atmosphere. I definitely recommend this dealership

Theresa Milroy

Outstanding Customer Service! Got us the truck we wanted at the price we wanted! Thanx so much Clay, David, Kevin, Norman, Tammi, Chris and the Computer whiz!!

Justin Bentley

Not a good experience at all. I was told a price for my oil change/tire rotation and then given an invoice $30 higher than what I was told. The cashier lady argued with me and told me I was wrong. Eventually, I had to go to a manager in order to sort it out. Just an all-around bad experience and unfortunately, just makes me continue believing that a lot of car dealerships are only out for a dollar and not to help customers. I will no longer give business to any McLarty dealership and encourage future auto service customers to always get a price on the front end before doing business with any McLarty dealership. I realize $30 is not a lot of money, it’s just the principle of treating customers in a manner you would want to be treated. Very disappointing.

Amy Hickmon

We bought our F-150 there 3 yrs ago. We had been to several different dealerships before we found this one. We knew exactly what we wanted and talked to KAT before we even stepped foot in the door. It was a very pleasant experience. Only took about an hr with paperwork. They had a nice playroom for the kids. I was so surprised at how much they took off the Msrp nearly 14000. Not only did we get extreme discounts but they were nice about it.

Suzanne Welch

The fastest, easiest purchase we’ve made on a vehicle so far! They had us fixed up when we pulled up! Definitely recommend Norman & Gabe!!

Karen Wilson

We traded trucks today with McLarty Ford our experience with our salesman Gabe Hogans was great he was very nice and efficient. we are very pleased with our deal. Thanks Gabe.

Alneter Jackson

We went in after a accident that totaled my vehicle. I had no idea what I wanted or how the process would work. John gave me all the information and helped me get a great deal. The process was fast and the customer service was impeccable. I recommend Mark Mclarty Ford.....

Ronald Tatus

Another positive vehicle purchase with Raymond Lay. Our new Edge follows four previous purchases with Ray. Let him get you a great deal too!

Nance Siems

Adam Webber was great!! I was a difficult customer and he was very professional and friendly. Got a great deal and highly recommend both MacClarty Ford and Adam

Demetria Lawson

Great front office staff in the service department.... Tia, Nicole and the others are very professional and listens to the customers needs. I can sit and chat with the service department staff all day, they make you feel important! However, The technician’s need more training, they tend to look for reasons NOT to use my extended warranty. I paid for a front in alignment when I received an oil change, the next time I came in for a scheduled oil change the technician said I needed a front in alignment ( Sir, you worked that problem out the last time I was here

Susan Graham

I love taking my car to McLarty Ford. The people are always pleasant and great to work with. Service is excellent.

Jennifer Head

Best Customer Service I've gotten in a long time. Tia made sure to break down the repairs so I knew exactly what was going on and how much it was going to cost at all times. She even made sure my rental car was similar to my car so I was driving something that I was comfortable with, could fit my 3 teenagers comfortably and was also good on gas milage! And I quoted having some of the repairs done elsewhere but they couldn't beat the price at Mark McLarty Ford. Thank you so much!