Reviews of Lewis Ford Sales Inc (Car Concessionaire)

Bobby Russell

It was one of the best experiences i ever had in buying a vehicle. Kind, courteous, quick and painless. Even though i just met everyone there, they treated me as if we had known each other for years. Buying a car can take all day sometimes and be wearing. Not here. I would highly recommend Lewis Ford for your next automobile. Ask for Anthony. He will take care if ya

Brandon Beam

Great team at Lewis, they made the experience easy. I told them what I wanted and we were able to quickly work a deal. Best car buying experience I’ve ever had.

Jeff Bailey

Just moved to the area and took my F150 in for a service. Not a good experience. The staff was the least friendly I’ve seen and I’ve owned cars for over 40 years. Not typical for a Ford dealer at all. When I picked up the truck they handed me my keys and did not offer to cover the details of their inspection. Just handed me my bill. They basically seemed too busy. One tech scheduled my work, a second checked me in, and a third guy checked my out. I’ll seek another place to service my truck next time.

Mike Howard

Booked oil change and tire rotation appointment for Monday at 4pm. Had to cancel on Monday at 3pm due to a water leak at home. Left 2 messages. Got a return call at 445pm. Made another appointment for Tuesday at 4pm. When I arrived, they did not have a record of Monday or Tuesday's appointment. The work they do, however, is excellent, on time, and reasonably priced.

Mark Zweig

Lewis Ford is always the best. I have bought MANY new vehicles from them over the years and it is always a pleasant experience! They make it easy and treat you like a friend every time. Decent prices, no bull, good people. Matt Lewis, Joey Book, Scott Jones are all good folks you can trust!

Tonya Curtsinger

Our salesman, Tyler Southern, went above and beyond to find us the perfect Jeep. It was the easiest car buying experience we’ve had! Thanks Tyler!

Cynthia Shipley

Marcus Spence was the best sales person I have ever had. He was very detailed in his explanations of the use of the car and benefits and did it without be pushy. Was very helpful.

MELISSA GODOY

The Lewis Ford Fayetteville family was absolutely AMAZING to work with!!! Anthony did not try to oversell me, and helped me pick out the perfect new vehicle. He was extremely patient, knowledgeable and friendly. The entire crew made purchasing a car such a smooth process. You cannot beat their outstanding customer service - you will leave feeling like family! Hats off to the entire team of amazing people at Lewis Ford that helped my family and I! Anthony, Shelby and Marco - thank you so much!

jessie bennett

I had a really good experience with my purchase, my salesman was great, very informative. Went up, signed contract and all paperwork. Service brought my car around when it was ready, they handed me my keys and told me to have a good night. Nobody showed me anything about my controls, etc. So I'm basically winging it with the book that came with the car. Which is why I rated 4 out if 5 stars.

Trad Lattimore

A big thank you to Joe Browning and the crew at Louis Ford! We’re from out of town and we had car trouble there in Fayetteville on a Friday morning. They were extremely busy but found time to diagnose our problem.

Doug Talbott Jr

The Service Department is the best! The three service advisors (Brent, Tyler, and Joe) are most cordial, knowledgeable, and helpful. My Explorer is 6.5 years old. Thanks to their great help, it should last for at least another 6.5 years.

Devin Seyfarth

I have always experienced great customer service here. Have come here for multiple services, and also had parts installed. They were able to have parts for my truck the next day. Brent in customer service is great

Page Ralston

Awesome customer service and great communication through the whole process. My truck is running great and I will definitely be back to your dealership. Very impressed with Lewis Ford.

Rebecca Bell

They were very helpful and fast. I love FORD

Kenny Nguyen

Rafael was very friendly and professional. Freddie and Shelby were nice to work with. My favorite part is in the financing office, we only spent less than 15 minutes to sign for paper works. There were no pushy sales or adding extras during the negotiation since we told them we just want to buy the Expedition. Overall experience was great and I like Rafael's attentive customer service from the first moment that I walked into Lewis Ford.

David Bayles

Great car dealer, no gimmicks, honest fair pricing. Highly recommend them!

SouloWolve

Ken is a very kind and caring person to work with, hes been helping my mom get the truck she always want and now is helping me get a car i want. i got nothing but good things to say about him and how dedicated he is to doing his job and i would strongly recommend him to people.. i was a bit picky of the car i been wanting but he was able to \convince me with this one until he can further help me find one that i like more. i think the experience went very well and would recommended this place anyone trying to buy a car. — Bryan from Springdale AR

Anthony Sanderson

My wife and I just bought a Ford Fusion Energi Titanium from Lewis Ford here in Fayetteville. Anthony Stowers was our salesman and he knows the true meaning of customer service. He was very friendly, knowledgeable, and made the car buying experience a real joy by going the extra mile to make sure we were completely satisfied; Anthony Stowers is a top-notch salesman. Toby Gillaspie took care of our financing and he made our purchase a smooth and pleasurable experience by clearly explaining everything in full detail to where we understood everything. The rest of the team members at Ford were very friendly and added to the buying experience as well. It is obvious to us that the entire team at Lewis Ford knows the true meaning of customer service and professionalism. We strongly recommend Lewis Ford and look forward to doing business with them in the future. Thank you, Lewis Ford, for the perfect buying experience!!

Lacey Solomon

LOVED how nice everyone was. They weren't pushy like most car lots and really helped me find the best fit for me. An amazing first car buying experience. 10/10 would recommend especially if you work with Chuck.

Liz Donahue

Lewis Ford Sales was amazing. Patient and caring, gets the job done. No hassle. Best Ford dealership in the state.

Jan Phelps

Both Brent and Joe were very helpful. Communicated with me well! Glad to find a new Ford home since moving from Houston to Farmington. Thank you for excellent service!

Catherine Stophlet

Service personnel were friendly and helpful. I like how they took the tome to explain the issues with my vehicle. Customer service representative took the time to explain throughly as to what was wrong with and explained my opinions on tires. I was pleased with the results of my vehicle.

Roxana Morrill

Lewis Ford is always worth the 45 min to 1 hour drive from my home for your professionalism, service, and attention to detail—and your lengths in the interest of customer satisfaction are truly amazing and most welcome. I give Lewis Ford 5 stars for the above reasons. I must admit, however, there is the occasional communication issue. I don’t hold you responsible entirely, though, and so do give the highest mark. My lack of understanding of your procedures and work must be partly the cause, I’m sure. I probably need things spelled out more than I should. In the end, many thanks for your excellent care of our vehicles. R.M.

Amanda Weilenman

Tyler was absolutely amazing and was able to find us a great car at a lower price than we were expecting. He was polite and explained everything and took the time to answer any and all questions we had! Lewis Ford is a great place to get a vehicle!

Holly Wall

Anthony at Lewis Ford in Fayetteville was absolutely amazing! I felt like he was honest and up front with me and was looking out for my best interests when he sold me my car. He was compassionate and always ready to answer any questions I had. I would recommend him and the entire Lewis Ford family to anyone looking to purchase a new or pre-owned vehicle! They value their customers and I never felt like just another person they could make money off of. Truly a wonderful team of individuals all around!

Christopher Spencer

Easy, no-hassle process for a first-time truck buyer. Tyler was informative, personable and helpful. We walked out with exactly what we wanted. We are Lewis Ford fans now!

Craig M

It was a pleasure working with Jim Wright and the staff at Lewis Ford. The overall experience was very positive and pleasant.

Richard Zimmerman

Lewis Ford does a great job with maintaining my vehicle. However, my last visit they did not keep me updated on my vehicle’s status. I waited 2.5 hours before I had to go over to service desk and ask about my vehicle. The service had been completed (oil change and tire rotation) but they failed to notify me in a timely manner. I hope a long wait for a routine appointment does not happen again.

Shellee Weaver

So easy and quick!! Every one was so nice. Love my new truck.

Trulydivine2 Salon Master Stylist

Very Family Oriented. C.j. was AWESOME. VERY PATIENT & good at what he does. His Manager was also very helpful with crunching numbers. Highly Recommend

Carol Bonner

We came into Lewis Ford looking for a truck. Lonnie Swilley helped us. He is knowledgeable about vehicles. We felt comfortable around him. Lonnie was most helpful. We will come back! Bonner Family

Spencer Hittle

Everyone we spoke to on the phone was nice. Josh was an amazing salesman! I didn't feel pressured or intimidated to do anything that wasn't right for me. Everyone there was friendly and welcoming. After I bought my car, there were people shaking my hand and congratulating me from all around the office. They literally ROLLED OUT A RED CARPET to take a picture with me! Best car buying experience I could ask for! Would highly recommend!

Brittany Bryant

I am a college student attempting to purchase a vehicle for the first time. My salesmen was Josh and he was amazing!! He took the time to thoroughly explain to me the things that I didn’t understand. Which is something that I didn’t expect. I swear I had him bring around 1 million different options, never once did he complain. During my test drives, he was friendly and made me feel at ease. Josh listened to my comments about each vehicle and brought more options until we ended up with the perfect vehicle. Making me really feel as if it was the best match for me! I would 100% recommend this location and I suggest you ask for Josh! He’s a man with your best interest in mind when it comes to finding a vehicle!

Seth Cobb

Tyler southern did a great job helping us get the vehicle we wanted for a price we were comfortable with and gave us a reasonable amount on our trade.

Walker Lawson

Everything about buying this car was perfect. It was the easiest process and Marty was amazing. I would recommend everyone go to Lewis Ford to buy a car!

Mark B

One of the most straight ahead, most simple and comfortable car buying experiences of my life. Patrick Harrington listened to what I wanted and what I didn’t want. The first truck he showed me matched what I wanted exactly. It really was that simple. No cat and mouse. Just a good match for what I wanted and a better price than I expected. Thanks Patrick and Lewis Ford.

Hung Duong

Service advisor, Tyler Smith, knows my car and have records of all services performed. This kind of personalization helps save time and especially unneeded expense.

Geneva Teal

I was pleasantly approached by Tyler Southern who asked me what I shopping for. I told him my price range and he found me a car at the bottom of my price range instead of starting at the top. I so appreciate that he did that because normal protocol for car salesmen are to start high and keep going out of your price range. Thank you Tyler for listening to my needs and getting me a good deal!

Jarita Nordyke

Super fast and easy to work with. He didn’t push me or try to influence me at all, which for me is one of the things that make or break a deal for me. He helped me come to my own decision. Super fast and easy. — Jarita from Springdale AR

Kailisa Smith

Tyler Garcia was amazing help when we were there. Such a great salesman and made sure we were taken care of. If you need someone to help with getting you in a vehicle make sure to use Tyler.

Marinel Mills

Lewis Ford is always professional, friendly and stands behind their work. They diagnose the problem and they fix it.

Paul Warren - St Joseph

Our Fusion was dropped at 8:20. Repaired by 4:30 that afternoon. Professional, prompt, polite and for a reasonable price. Thx. Paul

Joseph Wells

Sold me used vehicle that was listed and stated as being in good repair and sound mechanical conditions, then after having check lights cone on and stay had a full inspection performed, with the results being to the opposite and a $2000+ repair tag to go with those results. Would advise having a shop check any used vehicles bought here before buying, and most of the extended warranties they provide do not cover any work that turns out to be needed, just a note for consideration.

David Garvin

The guys in the service department were phenomenal once again. Thanks for your commitment to customer satisfaction.

Jes

Gunner was fabulous. Chris was so friendly and personable. Loved the quick process and how they listened to my needs. Would recommend.

Charles Towry

Was told I needed a new battery. Had it checked at an automotive store and found the battery to be in good working condition. How can I trust you to be upfront with me on other repairs.

Joshua Stabach

I was really pleased with the service. They correctly diagnosed both issues I had suspected. One was for a evap solenoid under warranty. It's not uncommon for some shops to play dumb on this issue because it can be hard to reproduce in the shop. However, they were very honest in the diagnosis and fixed it. In addition, they gave me a ride to and from work.

Blond Barnbratt

I am in awe how Ken an everyone at Lewis Ford treated my parent an I yesterday. They went above an beyond to get us taken care of an getting me into my escape.... I will be buying all my future vehicles at Lewis Ford . Best dealer in NW Arkansas hands down..... Don’t shop anywhere else........

Jeremy Barnes

It was rainy and I barely rolled in on my cars last breath, then who’s there so fix me up...Tyler Garcia! I said what I wanted and had looked all over for it then BOOM! It’s there in the VIP section just waiting. Of course, that’s leaving out the long trek up and down some steep Fayetteville hills to get it! So now, with a swift team of financial fellows at his back, there’s a lovely picture of me, Tyler, and my new ride!

Clay Williamson

I have consistently used the Lewis Ford Service folks since I bought my F-350 in 2006. They are always friendly and professional and do a great job of getting me back on the road.

Barbara Hrnderson

Marty was great to work with. The team was fast and efficient . Love my truck!

Christy Gillespie

This was an easy purchase. They helped me find what I was looking for and kept me in the budget I needed. They were great to work with!

Candice Parker

I’ve never had a problem with their service department, shop, sales or anything. They are always so accommodating and understanding. Only thing I don’t like is every time you call the service department you have to go through 2 or 3 different people to get to someone in service.

Rich Dodd

Took an hour to get an oil change with appointment. Get it done and only charged me for 8 quarts instead of 10 which is nice. Behind the desk people were vaping which isn’t a big deal to me personally, but didn’t resemble a professional environment. Overall they got the job done and they were very friendly.

Lee Gaesswitz

Tyler was very sensitive to our needs and never pushed us into a situation where we were uncomfortable. He did everything he could to work around our budget and our family needs to get us a perfect match. I trust Tyler with any future need I may have and will be referring friends and family alike his way. Tyler knew that our situation didn’t mesh with exactly what I wanted. So he offered the outlook because we have a big family so this was a perfect match. It had a third row, it was within our budget and he had us test drive it through Fayetteville and Farmington to make sure we loved it. And we did.. I felt like everyone was super helpful. I trust the guys over there and I know I’m going to get helped one way or another. 10/10 would recommend.

Eddie Smith

I bought a 2018 Mustang Convertible from Tyler Southern. I found it on the internet and emailed him. Made an appointment to drive it on Friday and thought about over the weekend and called back and bought it! I was given great service (quick and painless). The whole process was very pleasant and mostly handled over text (my preferred way). I will be back.

Jimmy Boothe

Service after the sale is what this team is all about. My 2018 Mustang GT approached its first oil change mileage and I called to get on the schedule for next week knowing that even though I had time now I probably wouldn't be able to get on the schedule this week. Turned out that wasn't the case as I was given an appointment in 2 hours and was in and out better yet they didn't even charge me for the service. I will definitely be taking my Mustang back to the professionals at my local Ford Dealership.

Lavon Matthews

Awesome customer service, and service manager helped me get my brakes working. No more squeaking when I back up. Thank you Doug.

Richard Davis

They said the repair would take 45 minutes to an hour to do the repair. It was done in 35 minutes. Much better than another Ford dealer who took more than twice as long as they said it would take.Would use Lewis Ford again

william taylor

Service excellent overall; courteous and efficient.

Amanda Chavez

#MartyMooseistheloose. Always caring and compassion. Marty Trudell is amazing!

Kim Tackett

Thank you to the Lewis Ford service department. Although I am 4 hours away you were of great assistance in servicing my U of A student's vehicle. Repairs can be stressful but you were all nice, accommodating and put my mind at ease. Thanks again. Kim Tackett

Christopher Shoemaker

Very good place to vehicle shop, our salesman Chuck very straight forward. This dealership wants repeats not quick sales.

Morgan Davis

Josh and his colleagues were great to work with. All my expectations were exceeded as I purchased my first vehicle. I love my 2017 Jeep Wrangler!

Nathan Willis

Service desk was pleasant, friendly and professional to deal with. Had a minor issue that was addressed upon the purchase of the vehicle and Lewis' service center made it easy to deal with. Only complaint and the reason for four stars, was the technicians who worked on the vehicle were pretty rough and left a few minor scratches in the area they were working. Disappointing to say the least. I would return here for service work but probably be a little more adamant that the vehicle be handle more carefully in the future.

Audy Lack

Everyone was very pleasant through the process. Great place to buy a big truck

Starla Bates

Staff was very personable and helpful. The process was very easy. Will recommend Lewis Ford to friends and family.

Kristopher Bouldin

Lewis always takes great care of me and goes above and beyond to make sure I’m happy!

Malarie Davis

Great dealership! Service department is always extremely helpful and aim to get the issues solved the first time around! I would definitely recommend this service department to anyone.

Donna Farris

The recall work was done in a timely manner. Shuttle service was provided which was very helpful. Thanks for a positive experience.

Erika Nutall

I was scheduled for a later date but they got me in earlier. Very accommodating and professional service. I got my recalls fixed on my Ford Fusion in a very timely manner. They even got me a rental for a day so that I wouldn’t miss work. Please get all of your oil changes (they check a lot on your vehicle) and service done here at Lewis Ford NOT McCarty Daniel! I have my reasons. Everyone was so friendly I thought I was a star for a day.

Nancy Moore

I don't think now would be a good time to rate how my experience was. I'm so UPSET AND ANGRY!!!

TxSouthernRacing .

Awesome buying experience. The team worked super hard to get us into something that suited us. Pay Anthony a visit and tell him the Foster family sent you!

bill mccain

Doug and Tyler are awesome! They go above and beyond to make sure the issue is repaired!

Sam Chase

Stay away! SCAM ARTISTS!!! Left my Ford Edge 2012 here for 6 weeks and when I finally came to pick it up it was still in pieces...the man who had apparently worked on the vehicle was no longer employed here. Charged $350+ to have them look at the car, say that one part was broken and causing the problems when in reality all they needed to do was unhook an after-market speaker...terrible! Awful to charge this much for such poor quality work. Sad.

John Simmons

The best no nonsense group of guys That I have ever experienced Trading vehicles. They will do whatever it takes To earn your business Without all the BS. Including taking a horse in on tradeTo seal the deal.

Abby Grimsley

I had a great experience buying my car here! Josh was excellent and worked with me to find a new car that worked for my budget. Would definitely buy from them again!

Tambrick Fontenot

Sold my van that I wasn't driving to Wayne Blunt. Was quick fast and easy. One of the easiest things I did all year!

Patty James

I am new to the area and brought my Ford Explorer in for service. They were quick, knowledgeable, and my car was like brand new when i got it back! I feel confident in their service and will definitely be going back for any future maintenance/mechanical work I may need.

Scott McAlister

Quick and no hassle buying process.

Amelia Logsdon

I am extremely unhappy. I took my car in for a recall. Now my automatic start is not working. I called and complained to the service department. The problem is that I work 8-5 just like their mechanic. I do not have time to be without my vehicle again. I was given a ride to work the day of service and was never told that the driver leaves at 4 pm. They had to send a manager to get me during my work hours. I had to leave work again. I am still trying to figure out how to get my car back to the shop to have the automatic start re-connected. Thank you Amelia Logsdon

Kirsten Sellers

Tyler & Chris really helped my husband and I find my dream car! They were so knowledgeable and honest throughout the whole process of buying a car!

Teri Osburn

Lewis Ford was courteous and friendly. Quick service on my airbag recall. I highly recommend Lewis Ford.

kc rankin

They were very helpful and helped me get into a Camaro within 24 hrs of walking in. They were very peofessional and very friendly.

Paul Wedel

Very polite and friendly. Very satisfied with my service. Place was clean and had a great atmosphere.

Michele Garcia

A huge thank you to the team at Lewis, including Anthony and Chris. You are the reason I've come to Lewis.I can always expect to be able to have a great experience with Lewis. I will remain a loyal customer for life. I can speak from being able to have purchased 2 vehicles and have a 3rd serviced there that their service is always been excellent!

Nikki McKinney

Great place! Great people! Jim Wright was very helpful! Got the car of my dreams!

Shiqi Xu

Nice service! Chris and Rafael were really sincere people and helped me a lot. I would definitely refer my friends this place.

Nelang Maddy

David and Scott were great help! They made the process of getting a new car so simple and easy. Thanks guys !

Cynthia Etches

Tyler was awesome. I was very impressed with dealership sales dept. I got my Ford Edge that checked all the the must haves and more! I highly recommend taking the time to check out Lewis Ford in Fayetteville!

danny Hulse

Had warranty work done at lewis ford service center involving engine replacement. Very satisfactory. Service writers were very good, service managers also, service techs very good. Bought the vehicle through farmington lot. Chad and justin are great professionals. All and all I tell anyone looking for a vehicle that lewis ford is the best company I have ever dealt with.

mike craig

I took my F-150 to Lewis Ford after receiving two minor re-call notifications by mail. My service appointment was made for the following week which was very reasonable to me. Upon my arrival, I was assisted by Joe in the service department. In addition to the re-call service, I pointed - out a "check engine" dash-display. Joe advised me that my truck was still under the Ford Power Train Warranty and did not infer any additional charges for diagnosis and repair. I received a call very quickly from Joe who advised me of the need for a minor repair and that the part would need to be ordered. The following day, I receive a call that the repair was complete and the truck was ready to be picked-up. I appreciated the customer concern I experienced and will remember Lewis Ford for my future Ford dealings/needs.

Liz Hutchens

Josh Spencer is the best car salesman I have dealt with over the years. He worked hard to find the perfect car. In the three months since purchase, Josh has kept in touch to make sure I am still a happy customer.

Amber Oliver

The BEST experience! Friendly and patient salesmen. Even through my indecisiveness. Tyler was awesome! He was knowledgeable and extremely helpful with getting me the vehicle that I wanted. My husband and I will continue to purchase from Lewis Ford for years to come!! Y’all rock!

Erin Lee

They treated me better then Crain Hyundai. My 2011 Ford Fusion runs good. I'm enjoying my car. Thanks again!

Patrick Cardwell

Great sales staff when I purchased my car and car is awesome too. This morning I took advantage of the free oil change and the service folks were polite, professional, and punctual. The only issue today with the oil change was the mess. Apparently, the technician spilled a fair amount oil on engine parts that get hot. Very smoky and that unpleasant odor of burning oil. Bottom line I'll do business with Lewis Automotive again.

Larry Bratti

Had a wonderful experience purchasing 3 new vehicles yesterday with Lewis Ford! Shelby, Jim and Chris made the process pleasant, smooth and easy! Although we were very particular with what we were looking for, they found the right vehicles for us and had the entire process complete within 48 hours! Thanks Lewis Ford!

James Ford

This was the most amazingly simple car purchase I've ever made. Everyone there was very helpful and the entire process was quick and painless. I can't recommend them highly enough

Luis

Great car buying experience! Quick and easy! Everyone was friendly and welcoming! Tyler was a great salesman who helped me find a great car!

WALTER SHIVERS

Tires and front end work on a 2002 Ranger completed quickly and at a very fair cost. I’m very happy with my experience at Lewis Ford in Fayetteville, AR.... the service department was helpful and professional at every turn! :)

Robert Douglas

I specifically requested that my tire pressure be adjusted during my service and was surprised to find out that the tire pressure was not adjusted at all. I can understand an oversight, but the Service Representative assured me that the front tires were adjusted to 75 psig and the rear tires to 65 psig. The actual reading for the front was 63.3 psig and the rear was 55.6 psig. This was verified by hand gauge and my on board monitors. Airing up tires on a dual rear axle is not an easy operation and I don’t appreciate my request be ignored. All of my work is performed exclusively at Lewis Ford, but if I cannot trust a simple task being performed while being told by their representative that it was is very disappointing.

Adam Bryant

I bought my 2014 Ram 1500 back in December of 2018. My headlights, radio and dash all started going in and out around March. When I took it to Lewis Chrysler service they told me they couldn’t find anything wrong with it so I took it to mcCarley In Springdale and they found the issue right away. But couldn’t fix my headlights due to them being aftermarket so they weren’t covered under warranty. So I let them fix my radio and dash and took my truck back to Lewis to have my headlights fix. They changed my bulbs and said they should work now. I have had my truck back for the 3rd time last Monday and they still haven’t fix it because they are working at the time. I am done with Lewis dealerships and I will be picking my truck up on my next day off work and trading it in somewhere else for something that works. My truck has been in the shop more than it’s been on the road and we are paying almost 700 dollars a month for it. Never again will I be buying a truck or car from them because I have spoken to the service manager and Shelby Lewis with no results.

David Burson

Very nice people great service . The tech Randall was great.The service manager Tyler was super very friendly people .I love Lewes ford

B Jones

I had a really good experience buying my Ford Fusion Hybrid. Salesman Joshua Spencer was pleasant to deal with. He did an excellent job sharing his knowledge about the car we were test driving. A+A+A+ Everyone from the Detail section to the finance manager were very professional and performed very well to meet the customer needs. I know I will look to Lewis Automotive in the future when I’m ready for a new ride.

John Lilly

This was a great buying experience. Tyler Southern was my salesperson. He was very professional and friendly. Tyler made my purchase super easy. He was able to answer all my questions and made sure that I was taken care of. Highly recommend Lewis Ford and Tyler Southern if you are looking to buy a new or used car. Love my Ford Mustang!! They also have a great service department!

Cindy Will

Tyler was extremely helpful, friendly and knowledgeable. He was not rushed in explaining all of the repairs that were done and information that he needed to communicate. I was very pleased with the service that was given and I’m confident in the in the workmanship.

Debbie Easley

Had a great experience at Lewis Ford,these guys were great.are salesman Mark Spence took great care of us and made sure we got the truck we wanted.Also a shout to Marco Rodriguez he was great about explaining all the features in are new truckThanks again

OhCheez

I am rewriting my review after having multiple recalls performed on my car. I just want to say I admire how honest and responsible the ford service department is. I would recommend Lewis Automotive to anyone for sales and service.

Jordan Dunn

Purchased multiple vehicles from Lewis over the years and recenere worked with Jim to purchase a new mustang for me and one for my wife. Jim made it easy. The entire crew at Lewis makes sure you have a good experience

Chris Webb

Had an appointment. I arrived 15 minutes early and they gladly let me drop off my car early. They are always very friendly.

Tramps Salon Guest Services

Tyler Southern and Marty Trudell did a fantastic job with getting me into the vehicle I wanted. Great customer service!

DW Propps

Great sales team and great service. The buying experience was hassle free. They really work with you to get the car you want. I highly recommend this dealership.

Mona Alvarado

Customer service was awesome we will go back there to buy a car

Sharon Davis

Joe in service was great! The work was done quickly. The parts we needed arrived as requested. Overall, a great experience, and I will be moving my business to Lewis Ford.

chelsea baldus

Ken was very helpful. He made the process very easy . I wasnt to excited about what I was placed in but understand that it's the first process to getting a better car since I've never leased one before . Thank you for our first brand new car

April Qualls

Rafael was an amazing sales rep! Freddy was also amazing and they did everything possible to find the truck my family needed and to get us taken care of!

Mike Pitts

Great service and honest treatment. I'm still a happy customer 18 months after buying my car!

Casey Guin

Lewis Ford was an absolutely wonderful dealership to work with. I had ideas of what I was looking for and the salesman was willing to show several trucks with different options over a few days to narrow down exactly what I wanted. In the end they order a truck to be built for me but it was more than worth the wait for the perfect truck.

Shane Sample

The sales team we're all very helpful. I would definitely do business with Lewis again!!

Deborah Skarda

My brakes went out while traveling from Central AR to Razorback game. It was 3:30 on Friday afternoon, when I pulled in with brakes smoking and they immediately went to work for me. They diagnosed the problem and got me a rental car for the evening. Had parts the next morning(Saturday) and had me out by little after 11:00 to make the start of the game. Very, courteous and professional and really bailed me out of a tough situation.

Furgaliciousss

Had great help from Rafael highly recommend!!! Him and Chris worked with me and got me into a reliable brand new vehicle!!! Definitely will do business with them in the future!!!

Cristen Hamilton

Our salesman, Jim Wright, is the best one we have ever dealt with. He had an awesome sense of humor and we never felt any pressure. These guys literally spent hours with us. Shelby, wow! Shelby Lewis went above and beyond. Hands down THE BEST dealership to purchase from.

ed mccawley

Marty didn’t pressure at all, told him what I wanted to look at and he showed me. When it came to doing paperwork, it was in and out. Very good customer service, excellent people to work with.

Richard Dyer

Jim the salesman at Lewis Ford was very courteous and his attention to the smallest detail of our questions and was able to answer all of our questions. He was very professional and personal. He made us feel very comfortable.Jim Wright is definitely is a team player. Sincerely, the Dyer family

Chandler Crossno

This place is amazing! Everyone was super nice and professional, but I have to say that Jeff Needham was the best! We told him our needs and budget and he put us in an amazing Honda accord sport! We are so grateful and will definitely go to him for any of future car needs!

Joel L Thomas

Newcustomer, the service department listened and answered all questions that I had, and got my car fixed and running great. And timely!

David Lavender

Fast service, final bill was less than quote. Will use them for my Ford service

David LaVallee

This was my second car I have bought from Lewis Ford and I can’t express enough how great the sales staff were. Josh Spencer and Joey Brooks are top notch and i never had a buying expectance so low pressure and attentive to me. They actually listen to the customer which is rare in today’s time. I highly recommend.

Tyler Langford

I came in to get my recall repaired. Took to the max of an hour and they came and let me walk out and no questions. Truck was just how i left it the way i wanted it. Definitely would recommend.

E Phillips

Joe in Service Department was great to work with. Always pleasant & helpful. Entire experience was great.

DrTomHover .

My salesman Derek was wonderful! He was professional honest and easy to talk with. I feel he is an excellent excellent addition to the Ford staff. I plan on buying more cars from him.

Sharon Todd

Friendly, recommended tires and gave me a choice. Seemed to be quicker than last visit. My last dealership ( in Ohio)was more like a doctors office - the car was due back in 6 months or at X number of miles. They sent an automatic email around that time. The six months was up before the miles. Here, miles are up as well as months. I only made an appt. because I was pressing buttons below the steering wheel and a message said my oil was down to a 21% rating. The next time, it was down to 15%.

Northwest Perfusion

Great purchase experience at Lewis Ford. Jim Wright and the rest of the staff were perfect . Low key straight forward buying experience!

ricardo benjumea

Usually I don't care to leave reviews, but my experience buying a vehicle from Lewis was great. We had to negotiate on the price which I understand since that's how they get paid but at the end they were able to meet me in the middle. Most people describe buying a vehicle painful, if you want great cycustom service and a less painful experience give them a chance to just place a bid for your business. Once again thank you!

JONATHAN BROWN

Chuck at the Lewis Superstore helped me find a car that would fit my family and at a great price! The process was pain free and I came away with a fun car to drive.

Allen Gregory

Just brought in my car, for it's first service, I bought from Joshua Spencer @ Lewis Ford. Great experiences from both Joshua and Service Department!

Scott Dorf

Jimmy and his crew took great care of me. They were considerate and kept me up to date on the status without me needing to call trying to get updates. Even though the work took longer than originally expected due to unforeseen parts requirements I was given timely updates and included in decisions.

michael murphree

Charles Giertz is the man! He's been a friend of mine for years. Chuck worked his but off to get me the deal I needed, a tall order to say the least. Thanks to Chuck and the entire crew at Lewis .

Harrison Brainiac

We have trusted Ford with all of our vehicles for many years and have never been over charged and have always been treated with respect. They have even found warranties that we did not know we had. They are honest and always smiling and relaxed. From the time we call to make an appointment to the time we pick up our vehicle they are amazing, professionals, always going above and beyond every time to take care of things. Even blessing us with extra things at no charge sometimes. Accepting coupons that have expired, found a car we were looking for the very next day. I really could go on and on! Tyler keeps things running smooth and remembers our names!

Sandra Kuntz

Great job by Patrick Harrington. Hadn’t bought a Ford product in 40 years. Appreciate the owner recommended him to work with us. Know we wii love our truck & expect great service. Thanks again.

SAM AND LAURICE HACHEM

If you want a fast, seamless transaction, with a truck of your dreams go to Lewis Ford, Fayetteville.

Celia Scott-Silkwood

As usual, the service I received at Lewis Ford was 110%. Mark, Chris, Marco, and Taylor were all fantastic in getting my into my dream vehicle. Thanks so much!

Taylor Lewis

Great Service as always! Very helpful and loved the newly renovated waiting room!

Julie Rose

First I wanna Thank you. THANK YOU LEWIS FORD &THEIR TEAM ! My experience with person & persons (chuck & bosses) was great ! They all worked wit me & my husband with our criteria & what we wanted & was looking for. They wasn't pushy , they made it about us & not them. They worked with us in every way . I'm totally 100% percent satisfied with everything. I reccomend LEWIS FORD 100% PERCENT. And THANK YOU AGAIN LEWIS FORD &TEAM !!!

William Allee

My vehicle was having issues with misfiring so I took it in to get it serviced and repaired. Firstly, they put my last name as my first name so it was a hassle every time i had to go in there. Alison and Jordan were great to deal with but everyone else I dealt with was a hassle. they ended up diagnosing a water pump leak, oil pan leak and faulty fuel injector the first time which was covered under warranty, so not a big deal; I got it back and the issues were worse than when I brought it in. I brought it back to them the next day and they called me back 4 days later telling me that my spark plugs were bad. I had a horrible experience with the service department being rude, poorly organized and had no care for the customer. I requested a loaner vehicle, to which they said they do not provide courtesy vehicles; came back the second time and a woman was in there asking for a courtesy vehicle to which they kindly provided. I will never go back to Lewis Ford Fayetteville and will never recommend it to anyone.

E.J. Emery

Always great service from Tyler Smith & service team ! I drive from Mt Ida to Lewis Ford for service on my F150 ford pickup!

Gina Griffin

The guys at the service desk are great and kind, but your service tech's need a good talking to, I have taken my truck up there 3 or 2 times last year and once this month, on one service they bent my running boards you all did make it right and I appreciate that, and then here just recent they didn't latch the air filter back which if I would have kept driving it that way and me living down a dirt road would have eventually did some damage to my motor or censors .

Glenna Greer

First off I dislike buying new cars and really uncomfortable with high pressures salesmen. Well - Lewis Ford made this all different for me, and I give them 5 stars. First off - no pressure. Friendly and comfortable staff that really listened to what we wanted to do. Jim, Freddie and Marco are assets for this company and I appreciate the part they played in helping me get into my new Escape. Even put a bow and balloons on my car when I went to get it

Claudia Clark

Thank you Jim Wright for making our purchase a pleasant and satisfying experience. With your help, we found just what we wanted for our specific transportation needs. Everyone on your team contributed to the success of our purchase. Many thanks. Claudia and Bill Clark.

Aaron Edwards

Great service, very professional in discussions and helping me find a service van for my business. Tyler was very respectful of me and my time, great salesman! Definitely use him again and recommend to anyone looking for a vehicle.

Traci Liggans

My salesman, Anthony and his manager, Chris, were amazing. They helped in every way without being pushy. I even changed my plans for pick up from Saturday to Friday night and they were absolutely willing to accommodate and helped in many ways. Please tell Anthony that Traci Frederick sent you!!!

Duncan Parnell

You guys did a good job balancing the wheel and it rides better now I will come back to you again which I'm coming back today

Larry Armstrong

Excellent sales, service, and staff. Easy to purchase and service my vehicle. Definitely recommend this dealer to anyone.

Fran Thompson

Excellent car buying experience. Thanks Tyler Garcia. Had vehicle 2 weeks. Hate this car. Wish I had the 2012 Explorer back. The 2019 drives lousy. I only get in this car if absolutely necessary.

Trevor k

The only problem I had was trying to get someone on the phone from maintenance department. Went to voice mail, left one and never got a call back. However I called the next day and called twice till I got someone on the phone. When I did get someone on the phone making an appointment was fast and easy.

Laura Carr

It’s so satisfying to know I could get a car with a warranty still in effect and with payments I can afford, being on a fixed income. I am very pleased with the buying and service to the vehicle that I bought. Not worried about it breaking down a few months after buying. Thank you very much.

Miles Prue

Great place. In and out in less than an hr woth the car I wanted. Every one there was kind and made sure that I was being helped. Chuck Giertz made sure that I had everything that I needed.

David O

I was looking for a new service home for my 2011 F150. The $39.95 "the works" cost me over $51. The oil change did us 6 quarts, not just 5. But the extra quart doesn't cost $10+. If I hadn't asked if anything came up on "the works" I don't believe that would have said anything. Sadly, I think I'm still looking for a new service home.