Reviews of Lewis Chrysler Dodge Jeep Ram (Car Concessionaire)

Frank Lucero

Took my truck to get a simple diagnostics and did not hear anything for 3 days after calling and waiting to get called back I get a call saying they wrecked my truck. They had ready sent it to the collision center saying they would take care of everything but the collision center didn't even do a good job I still have scratches across my bumper the rebooked up my lights wrong and the paint job is a total joke. What it looks like they did was just buff out the paint and clear coat it. I still have spots of rust on the rear fender even though they say they were going to repaint the whole rear fender. All this over a simple diagnostics and nobody took care of my truck they just simply put a band aid on it and passed the buck so to speak. They've lost my business and all my family and friends.

Bryant Sands

Being new to town I was referred to Gunner Wilkison through a friend and let me just tell you, his customer service was amazing. Not only did he pull out all the stops to make us feel appreciated he was also willing to bend over backwards to help us find the car that we love. The people here are amazing from the front of house to the back of house, they are all so kind and genuine. I will definitely refer people to Gunner in the future.

M Thomas

Was notified(Uconnect) a week ago my truck was ready for the first oil change and there was a recall that showed it would take 30 minutes. I assumed another 30 minutes for the oil change. I made an appointment for the following Tuesday at 9am. I arrived at 8:45 and ended up sitting in the lobby until after 11am. After the first two hours I asked about my truck and the guy came out a couple of times during the next 45 minutes and said they were almost done. The people were nice just not very accommodating. If Lewis wants customers to keep using them for service they should give people waiting more accurate estimates or offer them a vehicle to drive. Especially people who just spent 50k on a vehicle at their dealership.

Lel Amerine

Thank y’all so much! You made my first car purchase a breeze. Amazing care and quality people.

Diane Gooderl

Shelby was great. I can tell you have worked to improve your customer service because my last experience, over a year ago was not as positive. Shelby kept me updated via text and returned my phone calls promptly and when promised. My truck was serviced quickly. I will return.

Danielle Perkins

Oil change was good and for a good price. Over priced me by double for a part they suggested I get. Gave me a list of things that needed repairs including two items I just replaced and were new. Then apparenlty didnt complete my payment so I had to leave work a second day and wait 45 minutes in the lobby just to pay.

Courtney Deal

Jason was fantastic at getting me in quick to get my oil changed and my tires rotated. They were all really great there. I was out within 45 minutes, and that was after arriving 15 minutes late! They are all very good there, friendly, and knowledgeable. They are the BEST! Won’t go anywhere else to get my Jeep serviced. Thank you all so very much!!!

Jessica Smith

Great staff! My salesman was Tyler Southern and he fit me into the perfect vehicle for me! I did the majority of my purchase online and via text. I went in to sign papers and test drive the vehicle. I was in Lewis CDJR for less than 30 minutes but the impression their staff gave will last for a lifetime. Steve in finance worked with the bank to get me a fantastic deal at my specifications! Highly recommend this dealership!

George Frew

Lewis dodge did me a good job of getting me into a new truck. I think David enne did a good job.

William Moore

Outstanding Experience buying a used car! Stan the Man, you Rock! He went out of his way to make sure our needs were met and exceeded expectations. The used car team works hard to serve the customer... have to throw a shout out to the service department too, We have always experienced great service in a timely fashion. Keep up the great work, we will be back again!

Betsy Finocchi

Gunner was a great salesman, provided me with lots of information without being pushy - helped with the finance department to find the vehicle that met my needs at the price I could afford. Great experience in car buying all the way around.

Don Granger

Great salesman but always ask percentage of interest before you sign anything. We could have gotten much less interest from our bank back in Minnesota. My fault I didn't ask and now I'm stuck for at least 3 months.

Bree Graham

I think that going in and being Greeted Right off was really nice I liked how Andrea Stephenson listened on what I wanted and what I was looking for I just really appreciate how much you guys care for your people thank you for my amazing first time car buying experience.

Krissy Gilbertson

From the minute I pulled up to Lewis I had a fantastic experience. Ruben greeted us and was kind and genuine and helped me purchase the car of my dreams. Everyone at Lewis was very friendly and easy to work with. They made me feel at home and comfortable in a typically not so comfortable situation for a person purchasing a car with a strict budget. I would recommend Lewis to anyone who’s looking to go through an easy and seemless process. Thanks to Ruben for all of your help!

Tammy Stone

Excellent service and help in purchasing my new Ram 1500 Limited. I was able to get exactly what I wanted and the Team went the extra mile to insure I have a great buying experience. I would recommend Lewis Chrysler Dodge Jeep Ram to anyone who wants that personal experience and costumer service.

Thomas Wooten

Was absolutely top grade attention to customers ' need and time constraints. Vehicle was returned in clean condition with a clear understanding of what the future upkeep requirements would be. All of the staff were well trained and versed in getting the proper information about the maintenance related to me in an easily accessible manner. I appreciate the gentlemanly manner in which our business was conducted.

Daniel Laughlin

I went in for a recall on my truck. Easy process to call in and get an appointment. They even talked me through a simple fix to another problem I was having I had planned to grab an uber to get to work but they shuttled me there for free. Great experience

Cory Morris

I had an airbag recall and they took care of me very promptly. They also noticed that I had another recall on my alternator and replaced that while they were working on my car. Awesome service.

Craig Smith

I was disappointed with the service and lack of communication. I had set an appointment for 8:00 and had the vehicle there on time. I didn’t receive any communication and finally called after 4:00. I was told that the technician was just checking on the concerns and the parts needed could not be ordered until the next day due to the time. The oil change had not been started yet, either. It was after 5:00 before the vehicle had the oil changed. I was also told that parts for a recall could not be ordered until the next day either, due to the time of day. I was to receive a call yesterday to set up a time for the recall parts to be installed. That did not happen.

Joann Morgan

Was great. Very fast time wise and very friendly. Even though I did not have appointment i was there little over 30 minutes. GREAT Customer service. Especially since i was driving a Ford and not a Dodge.

Pat McGee

Great service. On time and did what I asked. Service advisors were pleasant with great personalities.

Josh Yeager

The service department was amazing. My brand new vehicle was at the dealer down the road and they claimed my engine was blown and that I abused the car and would not check my vehicle out. They insisted I pay $5600 for a new engine. Had it towed to Lewis. Brandon and Tre did a thorough inspect of the vehicle and found the issue was a bad starter. Lewis will from now on get all of my business and anyone I see looking for a vehicle I will send them here. A home town family owned dealership with pride in customer service.

Susan Withrow

Great bunch of folks with good customer service. Dropped mt truck off around 4pm. Had am appointment the next afternoon at 1pm. Called me an hour later saying it wad all done!!

It’s walter

Gunner is the salesmen that help me get my Jeep Renegade, 2019 i am happy with my new car. ( it was in a raining day) i do recommend this place.

Sheila Ketzler

Lewis Automotive made our buying experience easy and enjoyable. You are treated like family, they do their best to get you what you want for a price you need. I would recommend them to all my friends and family.

Terri Mooney

I knew how busy Saturdays could be so I got there at open for an oil change and tire rotation. I loved how they showed me the filters and told me which could wait and which needed changing then. I mentioned my tread depth and they were able to give me an estimate for future reference for new tires. Very helpful and they put my mind to ease about my brakes and tires!

JENNIFER COLLIER

Easy to get appointment and quick with fix. Very nice to have friendly texts update me!

Dionne Waltrip

They took great care of our jeep, very professional and friendly. We will only use them for our jeep needs from here on out.

Bill Costello

Very easy to work with. Called to get a service and they were able to get me in right away. Dropped it off and waited and the got the service done and I was out in very short amount of time. Will use them again.

Olivia Ellingberg

I spent the morning with Gunner and John Ford at Lewis Auto Group in Fayetteville, AR. I received friendly and professional service. They worked with me and for me. I am driving away with an update on my previous Ram 1500 and one happy customer.

Anthony Sanderson

My wife and I just bought a Ford Fusion Energi Titanium from Lewis Ford here in Fayetteville. Anthony Stowers was our salesman and he knows the true meaning of customer service. He was very friendly, knowledgeable, and made the car buying experience a real joy by going the extra mile to make sure we were completely satisfied; Anthony Stowers is a top-notch salesman. Toby Gillaspie took care of our financing and he made our purchase a smooth and pleasurable experience by clearly explaining everything in full detail to where we understood everything. The rest of the team members at Ford were very friendly and added to the buying experience as well. It is obvious to us that the entire team at Lewis Ford knows the true meaning of customer service and professionalism. We strongly recommend Lewis Ford and look forward to doing business with them in the future. Thank you, Lewis Ford, for the perfect buying experience!!

Wanita Williams

Good team, knowledgeable and friendly. No pushy sales speeches. Pleasure doing business. Great Jeep

Edison Williams

This is my first time coming back since Brandon left the service area - in my experience with him - he was exceptional! First time working with Jason - I was satisfied. It’ll take some time to re- develop a relationship of trust and comfort with the dealership.

Timothy Smith

Today my wife and I had a wonderful buying experience with the awesome sales staff. Our salesman Brett was down to earth,friendly and very knowledgeable. We love our 2018 Jeep wrangler sport. If you are looking for a new or used vehicle come see Brett. Also our finance crew was awesome too. Thank you John Ford and Steve Aladama for doing an outstanding job making our total experience enjoyable. Thanks again and hope to send more people your way.

Faith Castleberry

I was very pleased with how the Service Department operates. There were a few scheduling issues, I would make appointments, but they wouldn’t be in the system. Thankfully Darrell was able to get me in and make it an easy process. He offered a rental car or their courtesy shuttle. Overall, it was a great experience and I would recommend speaking to Darrell. He will go above and beyond to meet the needs of his customers.

James Batten

My experience at Lewis was great. John the Sales Manager was very helpful working out the details of my vehicle purchase. The entire team was very responsive and professional. This was one of the best car buying experiences I’ve had.

Thomas Hopkins

Rick was super friendly and dedicated. We showed up after he should have been done for the day but he was happy to answer all our questions. After looking over many cars, he found one that was perfect! I cant say enough about Rick and his team. Thank you again, I love my new vehicle ♡

Bryan Nelson

Great experience! Will definitely be back and would recommend. I had trouble with another dealership and they were able to fix my problem the first time thru the door

Jesse Tackett

This was an awesome experience. Walked in stressed out and left happy and all in under an hour or so. Figured it would take half the day. Ask for Chad, he knows his stuff and there was no hassle at all.

Keith Hale

Tre and his guy's did a great job. Had a some issuses with my alignment and had to leave my truck overnight, but he offered a loaner car for the night and all is well..I appreciate everything,, thank you, and your team..

Mario Shinaway

Hello I have to tell you, I am a professional with lots of experience in customer service. Brandon and Jason were spot on and made me feel like family. A lot of folks don't care how much you know until they know how much you care and the guys there at Chrysler Doge did just that. I am very pleased with my experience today. They were very knowledgeable and professional. Thank you all for such a speedy and great experience. Sincerely, Mario Butterfly Shinaway

Toby gillaspie

Great vehicle professional people speedy buying experience

Chasity Sprenger

Ken serratos and Mr. ford and shane are awesome we have bought 4 cars lewis this is our 1st experience with the Chrysler dealer ship the staff is knowledgeable and kind listen ed to our needs and wants. Ken makes car buying experience easy fun his no pressure attitude makes him a valuable asset to the Lewis team. We have since our friends to him and they too have purchased thru Ken. We will continue to be Lewis ford chrsler dodge Fans.

Michael W. Todd

Knowledgeable and courteous staff. While we did not end up making a purchase from their inventory, Gunner provided outstanding service and assistance. I would not hesitate to recommend this dealership or staff to others or for my next vehicle purchase. No issues.

Tandy Totty

Very pleased with the ease of buying my Jeep. They did not pressure me and got me the deal and Jeep that I wanted and treated me like family! Will not buy anywhere else. High recommend this dealership! They have the best prices and the best staff!

Josh Auslam

Rick Carson was our salesman. He when above and beyond during our car buying experience. Lewis automotive has always treated us right, thats why we continue to got back! Great job!

Ricky Robinson

We had the best experience with our salesman Christian Shephard. Super simple process, gained some new family and they saved us a big chunk of change in comparison to what their competitors down the road had to offer us.

Warren Gaydusek

Bought a used car, they were very helpful (Gunner especially), they were easy to work with and gave me a good deal, they seemed to be honest and upfront about everything, they let me take my time and didn't rush me into a stupid decision

G. P. Courtney

My experience with Lewis Chrysler Ram could not have been better. My vehicle was towed from Eureka Springs to the Lewis dealership. The service advisor, Shelby, understood my situation and made a special effort to get my vehicle repaired so that we could continue on our way home to Edmond, Oklahoma. Special thanks to Shelby and the mechanics at the Lewis dealership.

Stephanie Sharp

Lewis Dodge service department has never failed to disappoint me and this week was no different. Always courteous and tries to fix any issues we are having. Shelby was extremely knowledgeable and professional.

Jay Lewis

Got a great Jeep Grand Cherokee and yeah it has a Hemi!. Fair price and great product knowledge. Easy and friendly sales process is a standard operating prcedure.. Jared does a great job explaining the details during the delivery process.

Dustin Hymel

Highly professional team here . Ivan in the service department touched base with me everyday my jeep was there . I highly recommend this dealership.

kaletta murphy

I recently had to put my car in the shop. It had tons of issues going in. However Brandon Gore the service advisor was nothing short of AMAZING!! From helping figure out the issues to keeping me informed frequently on the status. I have never had such a great experience with a dealership or mechanic! I will certainly be back for regular maintenance as well as future car purchases! Thank you again Brandon - I can't explain in words well enough how you helped me and made me feel at ease during these past few weeks!!

Morton

Service was timely but not inexpensive. Service staff were courteous. Wal-Mart vacuums floorboards for a $30 oil change. Be kind of nice if floorboards were vacuumed when you drop a couple of grand.

Virginia Altstatt

Always a great experience... rain or shine! They have always been professional and friendly and it's a fast process! We always go to Lewis for our vehicle needs. Highly recommend for a no hassle, non pushy car buying experience!

john mulkey

Everyone was very nice and was able to get me the Jeep that I wanted for the price that I wanted.

Laurie Smith

Literally the easiest car buying experience we have ever had. We wanted the Jeep, agreed on the price, financed and got the Jeep tutorial, and we were done and out the door quick! They dont hassle you to buy, but worked quickly once we made up our minds to purchase. I would highly reccomend them!

Richard Billingsley

The team were very helpful and efficient in servicing my car.

Wynonia Boller

Always helpful, fast and friendly service. We have our Jeep serviced with Lewis every time it needs it with no problems at all.

SithwithaMouth .

The staff was super helpful and even though we were 1st time customers they treated us like we were long time customers. Tammie and Trey went above and beyond for us.

Terri Stevens

Efficient and reasonable. Made appointment and was taken care of on time. Gave me the best deal. Very pleased.

Tina Butler

Great customer service. Andrea was amazing from start to finish. The entire team made this a great experience

April Thompson

Andrea Stephenson was great with showing several different options of vehicles and going over all the specs. John Ford made the financial part smooth and painless. I didn't feel pressured to buy. Tandy Totty was informative on all the vehicle features and I left feeling confident that I could work the fancy screen lol. I totally recommend the Lewis Chrysler team if you are planning on purchasing a vehicle!

Joey Book

I blew the head on my Jeep Wrangler. They had a vehicle waiting for me to drive AND had the head replaced THAT DAY! Great job service Dept!

Logan Beard

Brandon @ lewis service center took care of us quickly and efficiently. We were in and out in a short time! Thank you Lewis!

Sydney Tollett

I always have a great experience here! Everyone is so accommodating!

marco rodriguez

If you’re needing a convertible for any type of parade, Amber Bell is your goto person! She has everything organized from the time you request a car to when you pick it up. If you’re looking for a vehicle, Tyler Garcia is the man! I recently worked with him on getting a 5.0 Mustang! Freddie Douglas was the sales manager who assisted. All great people at Lewis Automotive Group

C Smith

Very good experience here recently! New to the area and was previously very disappointed in service I received at a Bentonville dealer. I called here and had a great phone conversation so I made an appointment to give them a try. Friendly and one to one service. So far my experience has been very good. The service department has been honest, knowledgeable, and easy to deal with so far. Well worth the drive out of my way.

Robert Jordan

Gregory Doke was a very personable and wasn’t pushy. He was a great salesman.

Jason Huffmaster

Shelby, Tamny, and the Technician were phenomenal. They service my vehicle and corrected the issues it was having and they all did it in a timely manner. They all 3 had great communication skills as well.

Danielle Hale

I am so happy I went here! I normally go across town but this was close and easy. They we're so friendly and helpful! I believe Jason was the one that helped me and they were so fast! Great price for great work. Will definitely be going here for my car needs.

Wicker Buni

This is THE place to purchase your vehicle. They will treat you right, and they are very fair. Everyone is friendly and helpful. We have purchased 5 out of our 6 vehicles from them and we will never go anywhere else again This is the only place. Did I mention the great selection they have? There is something for everyone here. Stop by and check them out. :)

chris jordan

Lewis CDJR had a great selection and a very professional and informative team. I was assisted by Gunner, who showed me several of their options and helped me narrow my choices down based on my personal preferences and desires. Gunner was able to answer any questions I had. I know where I’ll be going for my next vehicle purchase!

Bill Enderland

Brought my Dodge 2500 in for 2 recalls. Work was done quickly and well. The mechanic and Shelby worked together to make the experience a pleasant one.

jonseig .

Great friendly people, service was excellent, no hassle got a great deal and no one tried to sell me something I didn’t want, I would give 10 stars but 5 is the limit.

Jesse Weber

You will Definitely want to buy your next Vehicle here. Gunner did a great job of taking care of our needs and was very knowledgeable. Highly recommend.

Frances Fitch

As usual the staff was efficient and very accommodating in meeting my needs. Got new tires on my Promaster Travato and ready to go!

brooklyn shipp

Greg Doke did great business!! Great conversations and so much help throughout the whole process!!

Joseph Fancher

We were well treated by everyone we encountered while at the dealership. They made it very easy to purchase a vehicle. Fair pricing. We will go back if we need another truck.

Alex Miller

Loved working with the Lewis team. They were straight forward, easy to talk to and helped me make the best vehicle decision for me. Rueben was a great sales rep. Will definitely be repeat customers!!!

Ryan Goodman

They are the friendliest and most professional shop around! They communicate what is going on above and beyond what is needed and make sure that you are satisfied.

Dick Titus

Being able to make an appointment for oil changes is a big deal for me. I live an hour away and have to wait. My service was completed in 40 minutes. Thank you for bringing appointments back for oil changes.

Julie Burkhart

Shane and Greg went above and beyond to get us in the Jeep Rubicon that we were looking for. We would recommend Lewis Chrysler/Dodge/Jeep over any other dealership in NW Arkansas.

Darren Stephens

20 years since I bought my last car. It would be understandable if you accused me of having trust issues when it comes to car dealerships. I have a job that puts me in contact with a good number of car dealers and Lewis is different. Matt Lewis and his brother Shelby are just good people. The fact that they are in the building running the business everyday, instead of out on a golf course full-time, shows they care and still have passion. There's not many family owned and operated dealerships left but there is a reason this one is still going strong. They WILL take care of you. Big thank you to Matt, John Ford and even Steve over in financing! They made sure they gave me the best deal possible. It won't be 20 years next time around.

Sharon Schwartzman

The service was great. Our work was performed on time and Ivan was very helpful. We will be back.

Thomas Harris

recall on passenger air bag and service on 2008 ram 1500 pickup. 5 stars on every aspect of visit.

Jon Warren

Lewis did a great job of getting me in there and fixing the recalls and warranty issues wuickly! I thought it was going to be 2-3 days , but turns out they had it done in one day! Provided me with a free rental and everything! Thanks for everything!!

Scarlet D'Vore

I searched high and low for that special gently-used second vehicle that was not only economical and dependable, but had been well-maintained by its previous owner. Turns out it was a harder tasks than I ever expected. That is, until I lucked up on Chad Fett down at Lewis Ford, in Farmington. I told him what we needed, and being a family man himself, he understood completely. It took him a few weeks, but when he found that right truck that fit my family’s needs he called straight away. When I arrived to the lot, he gave me a brief history of the beautiful red truck, its one-owner and then he threw me the keys. Long story short, I left the lot an owner of a very nice find, and confident of my choice. Lewis Ford is a great place to buy a new or used vehicle. Chad is a dedicated salesman.

Dustin Hammons

Great experience all around. The staff was very helpful in finding the car my family wanted. The experience was very pleasant from the shopping all the way through the financing process and we got a great deal on our car thanks Lewis team !

D D

Warning: This summer, I test drove a car for an hour. When I came back Mr. D...th...M said, the car was sold without blinking an eye. I was ready to buy it so this was unfair. I then asked for my 25.00 gift card for test driving at least...for an employee that had been there for years could not pull it up or get it to work. He never really tried hard enough. Did someone keep it, I guess I'll never know. I didn't need it that bad anyway This was my second bad experience here in a five year time frame. This really topped it! I wasted two hours of my time. He even had me do paperwork before I went for my test drive.

Sheri Jones

Awesome people and wonderful service! Highly recommend!!!

Patrick Orrick

Great experience. No problems. Andrea Stephenson was professional and fun. Thanks for a greay time. Pat & Marie

Sarah Ward

Jason and the mechanic’s in the service department were great when I was in to get my oil changed last Thursday. I was running late for my appointment and expected to be told I’d have to reschedule, but they said they could still do it and they would get it right in. To my surprise they had my oil changed and tires rotated in less than half an hour. I was very pleased with their service.

Andrew Young

My heat wasnt working on my Jeep Cherokee. I took it in yesterday morning after making an appointment. They called and said i needed a new radiator and oil cooler. I said ok. The service guy said it couldn’t get done til today around 4pm because they had to order parts. Never once offered me a loaner vehicle. I had someone take me home yesterday from work and to work this morning. After work today someone dropped me off around 3:45. I walked up and he said oh it’s going to be closer to 6pm. I said I would wait since I had been dropped off and had no way of getting home. 5:45 nothing. 6 nothing. 6:15 nothing. Finally at 6:45 a sales guy who had seen me sitting for 3 hours asked if I would like a loaner. I asked if it still wasn’t done and they said it was taking longer than he thought. So they pulled the loaner around and then they service guy said it was done. I sat there for over three hours with no one telling me anything. They never offered me a loaner for a day and a half. Terrible. Will NEVER go back.

Jay Sanders

They did a very good job on repairing the recall codes that I had. Because of a small misunderstanding on my part, I was moved to the front of the line for repairs. This was due to me having a service dog. They made the only two offers they could and not discriminate that fact. There first suggestion set me off. I was not willing to hear anything else. For this I offer my sincerest apology. At any rate they were very professional and I was wrong. Again thank you for the quick service and willingness to continue to work with me.

Jessica Marin

This was our first visit and you all were very courteous and professional. The atmosphere was great but over all the customer service was the best! Shelby in service went above and beyond to assist my needs after having a horrible experience with a different dealership. He has definitely made us into repeat customers from here on. Thank you Shelby! Hope management realizes just how great you are!

Linh Tran

I love Shelby & Jason. They’re great. I followed him from Springdale to this location. Excellent service. This place seriously never fail me. I get my every service here.

Gwen Young

Lewis Chrysler is one of the best places ever to trade with. Their employers are excellent. We have used one guy for years, we always ask for him, Chad will go out of his way for you.

Janie Patrick

I was very happy with the work they did for me. The only thing they forgot to do is put the fuse box cover back on. Other than that they did a great job.

Brian Henning

My air conditioner went out. They were able to get my vehicle in for service even without an appointment. Also their “taxi” service is awesome. I dropped my car off, they drove me to work. Then when it was ready, they came and picked me up. I never waited more than 10 minutes for a ride.

BIll Locke

the staff is awesome. I had a truck hit by lightning....they diagnosed the problem told me to notify my insurance company, once it was determined that it was totaled sold me a new truck. The sales process took less than 15 minutes

Michael Lorenz

The staff in the service department were very friendly and knowledgeable. They took care of my needs quickly.

OhCheez

Great service from the folks in the Chrysler building.

Joe McClung

I did not have a good experience with the service department. I came in to have my starter replaced and my crankshaft replaced as well. I had to wait over a week (from the time of my first appointment) to get my vehicle repaired due a like of communication, availability of technicians, and just an overall lack of a sense of urgency. The service department initially did not want to offer me a loaner vehicle, but did offer me a rent-a-day for a higher rate than what I was currently paying for the one I was using. Eventually they did offer pay for 3 days of my rent-a-car service but ultimately offered me a loaner car from the dealership once they realized it was going to be a lengthy repair. After I received my vehicle from the shop, I had issues right away upon receipt. My blinker did not work correctly after the technician worked on my starter, my engine light came on almost immediately, and they did not replace panels under my steering wheel correctly. I did return the next day to have my blinker fixed, but I did not report the other issues because I honestly could not afford spending more time at the service department to repair the issues. I understand that my Jeep is not the nicest vehicle on the road, but I would like to actually feel a little bit valued as a customer considering the amount of money that I spent there. I am currently in the market for purchasing a new Jeep, but I can confidently say that purchase will not happen at Lewis due to the poor service I experienced. Update: attempted to call, per the instructions from the owner. I was passed around between two operators who acted like they didn't know what I was talking about. Ultimately they told me that they were trying to transfer me to the service department, but they weren't answering and that I could leave a message. I declined because is very indicative of the issues I experienced when my car was being serviced. I don't know what the purpose of me calling was, but it just caused more frustration.

Amber Friesen

Lewis Chrysler Dodge Jeep was AMAZING! Andrea Stevenson, Tandy Totty, and John Ford and the rest of the staff made it so easy to get what I wanted My Jeep Gladiator

Matt Lewis

Fast Service, also got the Pacifica detailed. Looks fantastic.

Ryan Hughes

Great friendly down to earth staff. Most times I deal with sales people they are pushy and arrogant. But this time we had a great experience. Would recommend them to everyone.

W. H. Fraine

Best service department I have been to. Very professional, yet they go out of their way to help you with your automotive needs.

Mchael Porter

Excellent experience. Joshua Spencer went above and beyond to find me the perfect car! Would recommend him 110%!

Veronica Buckley

I went in with very specific needs and restrictions and the whole team was incredible. Brett showed me the perfect car and John Ford customized a plan that not only worked around my needs but exceeded anything I could’ve hoped for. I’ll never go anywhere else!

Kim Daniels

ALWAYS fast, friendly and fair. Would not take my car anywhere else!!

Vada Myer

I came in for a service/oil change/tire rotation, and there was no wait time, even though I didn't have an appointment. The guys were super nice. And, I even threw in a couple questions outside of the "service" box. And, they not only checked into it for me. But, came and explained to me "the why". Turns out there was no problem at all, I just hadn't understood how it worked. Very nice and professional. Thanks guys!!!

Ben Neal

My service advisor was amazing! Jason got me in the same day for an oil change when I was crunched for time! Much better service than McLarty Daniel in Springdale. I’ll be using Lewis for all my auto service needs. Already bought one car from them and I’ll continue business with them.

Michael Cryder

Tami is the best!!! I have came to her with all kinds of odd problems that I think I have. She takes the time to listen to each one of my concerns!! Lewis has got to have the best service dept because of people like her!

Cynthia Talbert

Very friendly and quick to help. Made our purchase easy.

Melinda S

CJ Mitchell was my salesmen and he is AWESOME! He found me exactly what I wanted and made it such an easy process! The entire team at this car lot was absolutely amazing and me and my fiance are really greatful for them helping us and going the extra mile! That was the fastest I have ever gotten a vehicle in my life lol. We tried so many places and we even went to Sandsprings Oklahoma and they told us we would be able to get whatever we wanted and we drove all the way there from Fayetteville, Ar and they only gave us 1 vehicle to choose from and it was nothing that we wanted and they lied to us. This place is awesome though! I could go on and on about them lol but I'll save some room hahaha Thank you CJ and everyone on the team for the great customer service and care!

Tom Chilcote

Great service for my recall thank you

John Miller

We were early for our appointment and were taken right in. The staff is always friendly and do a great job servicing our vehicles

Sam Roeck

Gunner helped walk me through the full buying process and was very helpful. I just wasn’t able to get approved for what I wanted. Saving up a down payment and coming back! Highly recommending him to my friends and family.

angela perkins

The guys was very nice. Jason was on top of thing. They did a good and fast job. I would send anyone to them to buy a vehicle or to get services done on there vehicle.

John Wright

Our buying experience was outstanding. The entire staff was very helpful. The selection of vehicles was excellent. Once we decided on a vehicle, their price for the new vehicle and offer for our trade was very fair. We were pleased and would definitely recommend to anyone considering a vehicle purchase.

Shelly Durrett

I can’t thank Jason in the service department enough for going the extra mile to help us today. Truly exceptional service!

Jennifer C

I am so grateful to the team at Lewis Chrysler Dodge Jeep who literally rolled out the red carpet for me when I bought my new Dodge Journey. I can't say enough about how nice the salesman l worked with was even when I was not the nicest customer to work with. I have had some awful experiences with car salesman and dealerships but there were no high pressure attitudes from the sales team at all. They also had a new car specialist who showed me how to set up and operate the radio and some other features in my car.

Debbie Creek

Derrick was great! He was friendly, knowledgeable, and fun to work with. Justin was also friendly and great! Easiest and fastest car deal we have ever made. We’ll be back!

Jerry vanzee

Excellent sells staff they worked with us to get are new car explained how everything works thanks again team Lewis

Jessie Young

I like to share about this dealership. I took my Dodge Journey to the service department and Mr. Lewis is a excellent greeter at the desk service. I strongly recommend if you take your vehicle in the service department Mr. Lewis is the guy to look for. Department is the best, they take their time to make sure that your vehicle is up to safety standards 100 percent.

Wendy Booth

The sales staff is so friendly especially Dustin. The only reason theres 3 stars is I bought additional items to be put on which we put on ourselves and one item wasn't givin to us at that time which we had to call and demand it. The truck had a few scratches when we picked it up 5 days later also and never cleaned at pickup!!

samwmeadows .

Great staff David and John were the bomb. The made buying a new car stress free. My only stress was me picking a color. I will be buying another vehicle from them in the future. It's like I made new friends. Sam Meadows

Mike Lewis

Great dealership!! Our salesman Brett was awesome!! Great deals! No pressure, knowledgeable, courteous, friendly staff there to aid in any way; every step of the way. Highly recommend!!

Jason Nordstrom

Albert rocked it today. He went above and beyond to get me in the car I needed and a car I wanted. He spent almost his entire day working with me, AND stayed late to get me in a new car. This team is absolutely incredible and I could not recommend them all enough!

Heath Weaver

Great people !! Good pricing !! We will continue to do business with this dealership for a long time . Thank you

Frank Reardon

Chad Fett and the crew are so helpful to get you into a rig at a great deal!!! Ready to enjoy the 4th vehicle we have purchased from them!

Bill Moeller

I called 582-6296 to schedule an appointment but reached a voicemail which told me to call 582-6232 for immediate needs. I also reached a voicemail and I left a message to be called and at the time I am writing this over 30 hours later I have never been called. I drove on the Lewis anyway. The checkin at the express service was very slow. I gave the man a coupon printed from Lewis website. He acted like he had never seen one before. He tried to tell me it did not include rotation so I had him read the coupon to prove to him it did. It took 1 hour and 45 minutes to get an oil change and rotation. Checkout process was slow. Poor waiting area compared to the competitors.

Maegen Jones

Greg Doke is the best! Thank you for making the transition so easy and fast!

Ive Febus

Staff took care of my vehicle needs in a timely manner. Jason was very respectful and answered my questions right away.

Aaron Simpson

I love this place. Everyone is friendly and willing to help in any way. They dont force and just give you information that you need or want to make a good decision.

Ronald Chappell

I would like to say thank you to the service department they got my vans oil change and an light fixed just about 45 minutes from the time I arrived Thanks Jason and shelby you guys did an amazing job of taking care of me . PS McCarthy Dodge never took care of me this way and they always tried to change me more than quoted

Gordon ochieng A

GOOD PEOPLE GOOD BUSINESSES. AM WAITING FOR THE DODGE CHARGER HELLCAT REDEYE WHEN YOU GET IT. GIVE ME A CALL

Aaron Scott

Very, very quick oil change service, and very informative in explaining tire wear, how to read manufacturing year on the tire, and when to tell I need new tires.

Alejandro Julio

We dropped off the car and went for breakfast. I don't know either you guys are really fast or the cooks at Denny's are really slow! You guys were done servicing the car before we were done with our breakfast!

scott southerly

In for Airbag recall. Got loaner car. Work was supposed to take 2-3 hrs. Dropped off at appointment for 9am. Called at 2:30 telling me to keep loaner my Jeep wasn’t done. Everyone was friendly and easy to work with.

Eddie Robinson

Very happy with our car buying experience.

Tina Hasbrouck

Instead of continuing to work on my vehicle, I was taken 'out of line' while the associate updated my personal information in the computer. I didn't appreciate having this unnecessary delay.

Rick West

I dropped my Jeep off at 8:30 a.m. for a 10a appointment and was told the Jeep would be ready late afternoon. I did not receive a call mid day on an ETA so I called and left a message at 2p. No return call, so I showed up at 4:45 in person to see if my Jeep was ready. The good news is that it was ready but there were 4 other things that needed to be completed on my Jeep (optional) that were not offered to me until I showed up to pick up my Jeep. I had to have the Jeep for the weekend (I was leaving the next day) so I could not leave the Jeep for another day for the work to be completed. I did have a "loaner" but did not want to take the "loaner" out of town. So I now have to bring the Jeep back in or wait another 6 months for my next service... The service was fine, but better communication and proactiveness would get you a five star.

Lacey Grisham

Marty Trudell and the Lewis team were awesome! They were so nice and understanding, and provided us with many options that were suitable for our family! I absolutely recommend them for any of your car buying needs!

Abigail Phillips

Such a plesant experience! Gave me a great deal on trade in and a heck of a deal on a Jeep! I would definitely recommend them.

Doug Dasso

Friendly and courteous staff. Efficient service! I’m very particular about my truck so now that I found these guys, I drive the extra distance past 2 other Dodge dealerships to go Lewis Dodge.

Christina Rocco

Lewis Chrysler was able to handle my recall promptly and provide shuttle so I didn't miss a lot of work thank you for taking care of this issue so quickly